Education policy assistant jobs

• Kensington Episcopal Area, Diocese of London
• Permanent
• 4 days per week (plus an additional 1 day per week for the first 18 months)
• Location: Flexible, with at least one day per week in the Twickenham office (Regal House)
• No DBS is required for this role

Do you thrive on organisation, relationships, and meaningful work?
We are seeking a highly capable and warm-hearted Personal Assistant to the Archdeacon of Middlesex to play a central role in supporting ministry, mission, and parish life across one of the most vibrant and diverse parts of the Diocese of London.

This is a richly varied role combining high-level PA support, administration, project coordination, and relationship management — perfect for someone who enjoys juggling priorities, working with people, and being the calm, organised presence at the heart of a busy office.

About the Role
You will provide comprehensive PA and administrative support to the Archdeacon of Middlesex, working closely with clergy, churchwardens, parish officers, and diocesan colleagues. Your work will directly support local churches across West London, helping parishes flourish, buildings be cared for, clergy supported, and key diocesan processes run smoothly.

We are looking for someone who:

• Has proven experience as a PA or administrator
• Is highly organised and confident juggling priorities 
• Is comfortable communicating with diverse communities 
• Is proficient with Microsoft 365 
• Has excellent written and verbal communication skills 
• Is empathetic, relationally intelligent, and discreet 
• Has experience working with budgets 
• Is supportive of the values and mission of the Church of England

About Us

The Diocese of London serves over 18 boroughs north of the Thames. The Kensington Area reflects the extraordinary diversity of London. We are committed to being a diverse, inclusive, and welcoming organisation and encourage applications from under‑represented groups.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

Interviews will be held in-person at Causton Street, SW1P 4AU, on 6th of March 2026.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Job Title: Policy and Advocacy Manager

Position Type: Maternity Cover

Reports to: Founder/Chief Executive

Based at: School Food Matters, Blackfriars Settlement 9 Rushworth Street SE1 0RB

Salary: £40,500

Working Hours: 9am-5pm (flexible)

Pension: School Food Matters pays pension contributions at 7% of pensionable earnings

Holiday: 31 days including bank holidays

School Food Matters is closed between Christmas and New Year

Job Purpose

· To lead and shape School Food Matters’ policy and advocacy strategy, ensuring our voice influences national and local decision-making on school food and food education

· To design and deliver campaigns that support and advance SFM’s mission

· To line manage the Policy and Communications Assistant and Press and Communications Officer

Key Tasks

· Lead and provide strategic input to campaigns, convene groups and partnerships

· Represent SFM at external meetings and coalitions such as the School Food Review

· Monitor, analyse and interpret relevant research, policy developments and news, identifying implications or opportunities for SFM

· Oversee the strategic direction of SFM’s external affairs and communications, ensuring all policy, campaigns, and public messaging align with the charity’s mission and priorities

· Provide policy research and analysis to support the activities of the School Food Review

· Oversee meetings and governance for the School Food Alliance

· Provide policy and communications expertise for the Food Education Network workstreams

· Represent SFM at relevant policy consultations, meetings and conferences to influence and inform policy discussions, and deliver presentations as required

· Lead drafting of responses to government consultations

· Working closely with the Press and Communications Officer, provide insights to inform timely media responses to policy developments

· Ensure colleagues are regularly briefed on policy activities, priorities and messages, and run internal workshops to keep them up to date with the school food sector

· Provide strategic input to meeting content for the School Food Review, and support the Policy and Communications Assistant to organise meetings for workstreams

· Oversee the development web content, articles, blogs and newsletter content by the Press and Communications Officer and the Policy and Communications Assistant

· Keep up to date with safeguarding requirements and reporting procedures

· Maintain the ethos of the charity and positively promote our work at all times

· The Policy and Advocacy Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

· Experience of research and analysis, ideally in a policy environment

· General knowledge of issues around school food, children’s health and food education

· Comprehensive understanding of the UK’s political system

· Experience of coordinating policy/research-based projects

· Experience designing, coordinating and delivering campaigns

· Experience of working in coalitions

· Strong interpersonal skills and ability to maintain relationships with a range of individuals and organisations

· Confident and competent IT skills across Office suite of programmes

· Exceptional oral and written communication skills in fluent spoken and written English, with strong attention to detail and the ability to translate complex data and policies into accessible language and engaging stories and communication materials

· Strong understanding media landscape and social media platforms to oversee the communications activity of the organisation

· Ability to work independently, with high levels of self-motivation

· Good project management, time management and organisational skills and the ability to work under pressure and to meet deadlines

· Energy, enthusiasm, creativity and tenacity

Desirable

· Strong knowledge of the public health, food and education policy landscape

· Experience managing others

· Experience managing projects

· Experience managing meetings

· Experience of working with Drupal CMS

· Experience of working within a network or coalition of campaigning organisations

· Established contacts with media outlets/journalists/bloggers

· Digital campaigning and social networking skills

· Experience writing news articles and blog posts with clear structure, purpose and an engaging narrative

· Experience managing or supervising team members to deliver communications projects effectively

We have an exciting opportunity for an experienced Finance Assistant to join our team in Birmingham, hybrid working with 2 days a week (Tuesday/Wednesday) at NGA’s office in Birmingham and 3 days working remotely. In return, you will receive a competitive salary of £26,400 - £30,000 per annum depending on experience.

NGA is a charity dedicated to improving educational standards and the wellbeing of young people by strengthening the effectiveness of governing boards across England.

About the Finance Assistant role:

The Finance Assistant role suits someone who is motivated by delivering high-quality, customer-focused support and ensuring accurate and efficient financial administration. We are seeking a candidate with experience in customer service and administrative support, excellent communication skills, strong attention to detail, and confidence working with databases, CRM systems such as Sage CRM, and financial software including Sage 50. A methodical and organised approach, along with the ability to work independently and as part of a team, is essential for success in this role.

Benefits of Working for NGA as a Finance Assistant:

• Competitive starting salary of £26,400 – £30,000
• Annual leave entitlement of 25 days (FTE) increasing to 27 with continuous service, 8 days bank holiday and 3 days Christmas closure, with the ability to buy and sell annual leave
• Employer contribution pension scheme at 7%
• Healthcare cash back plan
• A healthy training and development budget (CPD) with a wide range of learning and development opportunities

Responsibilities of the Finance Assistant:

• Record all income accurately in Sage 50 and keep membership details updated in Sage CRM.
• Create and send invoices, reminders, and confirmations for memberships, training, consultancy, and other services.
• Contact members by phone, email, and letter to chase outstanding payments.
• Monitor unpaid subscriptions and follow up to support membership renewals and retention.
• Enter supplier invoices and expenses, ensuring receipts and approvals are collected.
• Prepare supplier payments for dual authorisation.
• Monitor shared and personal finance inboxes daily, responding to queries within five working days.
• Respond to online finance queries and redirect them when appropriate.
• Take part in staff meetings and support organisational processes and policies.
• Help introduce new systems or processes, including user testing.

What we are looking for in the Finance Assistant:

• Experience in a customer service environment.
• Experience of providing support via an online helpdesk and over the telephone.
• Knowledge and experience of working with databases and CRM systems.
• Experience in providing effective and efficient administrative support to an organisation.
• Knowledge of Sage CRM system
• Knowledge of Sage 50 financial system
• AAT Level 2 qualification
• Clear verbal and written communication skills.
• Professional telephone manner and interpersonal skills.
• The ability to analyse and translate data for reporting purposes.

If you feel that you are the right candidate for the role as our Finance Assistant or would like to find out more information about the role, then please click ‘apply’ now.We’d love to hear from you.

At Ambitious about Autism, we're looking for a Finance Assistant to join our team on a 12 month MAT cover.

This is a critical role within the Financial Accounting function ensuring that processing is kept up to date and that accounting records are accurately input onto the finance system.

Key responsibilities will include:

• Setting up new suppliers on the finance system
• Managing the purchase ledger
• Entering invoices onto the finance system
• Training new staff on using the finance system
• Entering all expense claims and checking that receipts are attached

We are looking for someone who has:

• Proven financial accounting experience
• Proven experience in all areas of transactional accounting including the purchasing and sales ledgers
• A good level of numeracy and financial literacy
• Ability to work unsupervised to a high standard whilst effectively prioritising workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The purpose of the Administration Assistant role is to provide comprehensive administrative support to the Bishop of the Edmonton Episcopal area on a part-time basis, 17.5 hours per week. This is to ensure efficient handling of communications, management of schedules, and maintenance of records. Additionally, the Administration Assistant plays a vital role in upholding confidentiality and assisting with safeguarding.

Administrative

• Handle mail, inquiries, telephone calls, emails, and all other incoming communications.
• Manage the diary and inbox of the bishop on a daily basis.
• Draft letters and documents as requested.
• Contributing to the maintenance of central databases (People System, CMS, Crockfords).
• Liaise with the Director of Ministry to ensure the effective administration of the Ordination of Priests and Deacons.
• Coordinate domestic and overseas travel for the line manager as required.
• Organise, facilitate, provide agendas and take minutes of meetings or as requested.
• Compile the newsletter and other general communications as required.
• Uphold the security and confidentiality of the office, including managing confidential documents and securing the office.
• Coordinate the renewal and issuance of permissions for clergy and laity in conjunction with Area Administrator.
• Holding the big picture and history of events in the Episcopal Area, where relevant to the Bishop's work. Advising the Bishop (or team) as necessary and appropriate of any historical information impacting current events. Making appropriate linkages.
• Have an awareness of the weekly/annual cycle of events e.g., confirmations, ordinations, college leavers etc.

Reception and Hospitality

• Provide a friendly and professional welcome to visitors of the line manager.
• Coordinate and facilitate events, including seminars, conferences, residentials, interviews, and social events, and liaise with external parties such as caterers as required.

Safeguarding

• Ensure safer recruitment processes are followed when an appointment is made.
• Monitor the visa status of clergy who do not have British Citizenship or the Right to Remain, in conjunction with the HR Team at Diocesan House, as required.
• Monitor all clergy, licensed lay ministers and those with permission to officiate to ensure they are up-to-date with their DBS and Safeguarding Training.
• Manage the clergy 'blue files' in accordance with GDPR including ensuring blue files are available for statutory services when requested (e.g. police)
• Handling and being privy to highly sensitive and challenging information inclusive of blue files, historic, and ongoing safeguarding concerns.
• Identifying appropriate action in response to pastoral situations as they occur (e.g. Clergy person or other in crisis; deliverance queries; safeguarding concerns).

Other

• Undertake any other duties commensurate with the role.

About You

Essential

Education and experience:

• Experience working in an administration role.

Knowledge and skills:

• Administratively efficient
• IT proficiency (MS Office)
• Ability to work confidentially and in line with safeguarding policy
• High standard of literacy and numeracy
• The ability to work effectively under pressure and to deadlines

Other requirements:

• Empathetic to the mission and values of the Church of England

Desirable

Education and experience:

• Educated to A-Level or equivalent standard.
• Administration-related qualification.

Knowledge and skills:

• Some understanding of Church of England structures and experience of working with the Ecclesiastical legislative framework.

This is a 12 months fixed term contract with the possibility of extension for a further 12 months.

The place of work will be situated at London Diocesan House, 36 Causton Street, SW1P 4AU.

Closing date for applications is 24 February 2026 at 11:55 pm

The BRIT School is seeking an experienced and visionary Director of Communications to lead an evolving communications strategy that ensures the School remains the first choice for young, diverse artists.

This senior role has strategic responsibility for marketing, digital and social media, PR, alumni engagement, and brand management. You will be working directly with Principal Stuart Worden and be his voice in press releases, communications with industry, fundraising and lobbying environments. Working closely with the Senior Leadership Team (SLT), Development Team, Trustees, and industry partners, the postholder will play a pivotal role in driving student recruitment, strengthening industry relationships, supporting fundraising ambitions, and enhancing the School’s national and international profile.

You are an experienced strategic marketing and communications leader with a passion for arts and education at senior level, you know how to build powerful brands, lead talented teams, and deliver campaigns that inspire, engage and drive real impact. Collaborative, adaptable and values-led, you bring strong digital, PR and storytelling skills, commercial awareness, and a genuine commitment to diversity, equity and inclusion—thriving in a creative, fast-moving environment.

Salary: £17.57 per hour
Hours: Various
Contract type: Bank
Location: Bristol Region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol)
 
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
 
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes across a number of prisons. To ensure the continuation of our programmes during times of staff absence, we are now seeking to recruit a Prison Facilitator/Library Assistant on a bank working basis to work across the Bristol region (HMP Leyhill, HMP Ashfield, HMP Eastwood Park and HMP Bristol). Working closely with prisons and their staff, people in prison, Shannon Trust volunteers and mentors, this post will support with the delivery and development of our literacy and numeracy programme in the area, maximising opportunities for people in prison to learn to read.
 
You will have experience working within prison settings underpinned by the ability to build relationships quickly and personal qualities that include resilience, determination and a problem-solving approach. You will also have a willingness to travel, sometimes at short notice, to provide short or long term cover within the prisons in this area.
 
This role will be prison-based. This is a bank role and so the number of days to be worked will vary and are not guaranteed. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
 
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
We reserve the right to withdraw this role early if it is filled internally
 
Closing date: 12th March 2026

Applications for this role will be reviewed on a rolling basis, and interviews may be held before the closing date so early applications are encouraged.
 
REF-226 819

Reporting To: Education Manager

Contract Type: Permanent

Location: Loughborough

Salary: £24,735 - £28,345 per annum pro rata

(Equivalent to £13,192 to £15,117 for 20 hours a week)

Working Hours: 20 hours a week

About Us:

We support young people who have been forced to flee their home country, because of war, persecution, or trafficking. We provide a safe home, education and therapeutic care that enables them to fulfil their potential and become thriving members of the community.

Role Overview:

We are seeking a passionate and dedicated ESOL Teacher to join our team. The successful candidate will deliver high-quality ESOL English, Maths, and ICT education to young people, helping them reach a standard where they can access local college courses. This role involves supporting volunteers, directing Learning Support Assistants, and contributing to curriculum development.

Key Responsibilities:

• Deliver creative and engaging ESOL English, Maths, and ICT lessons.
• Support and direct volunteers and Learning Support Assistants.
• Plan, review, and develop curriculum programmes.
• Maintain student records and contribute to education reports.
• Ensure safeguarding procedures are followed.
• Communicate effectively with team members and external partners.
• Support the holistic development of each young person.

Personal Specification:

Education and Qualifications:

• Relevant teaching qualification (Desirable)
• Willingness to work towards a CELTA qualification (Essential)

Experience:

• Teaching experience (Essential)
• Experience delivering ESOL programmes (Desirable)
• Experience with unaccompanied asylum-seeking and trafficked young people (Desirable)
• Experience in lesson planning and developing Schemes of Work (Essential)

Knowledge and Skills:

• Understanding of inclusion and differentiation strategies (Essential)
• Professional understanding of safeguarding (Essential)
• Ability to plan and deliver effective lessons (Essential)
• Excellent personal organisation and attention to detail (Essential)
• Strong verbal and written communication skills (Essential)
• Ability to manage multiple tasks and meet deadlines (Essential)

Personal Attributes:

• Alignment with Baca’s values and mission (Essential)
• Genuine concern for young asylum seekers/refugees (Essential)
• Resilience and ability to work under pressure (Essential)
• Commitment to safeguarding and promoting welfare (Essential)
• Proactive and willing to take initiative (Essential)
• Ability to work creatively and collaboratively (Essential)

Other Requirements:

• Enhanced DBS check (Essential)
• Adherence to all organisational policies and procedures (Essential)

How to Apply:

If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future!

Applicants will be shortlisted and interviewed as and when applications are received.

Please note: We do not offer sponsorship for this role.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out; 

• Various office and supporter database tasks as well as taking donations over the telephone from supporters 

• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 

Salary is £23,369.77 for 0.8FTE for 4 days per week (£29,212.21 FTE) .  The role is a hybrid between home and office working, with a minimum two days per week attendance at the National Office in Birmingham for at least the first 6 month probationary period.

Interviews will take place at our National Office in Birmingham on Thursday 5th March 2026 

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

Please follow the link to our website for further application details.  Send a completed application form, CV, and covering letter.

The role

We are looking for a Weekend Assistant to join our Hornsey shop team. You will help the shop run smoothly, provide an excellent experience for customers and donors, and support our fundraising targets. This is a responsible role where you will take ownership of the shop on shift, help drive shop performance, and ensure income is maximised while delivering excellent customer service.

About the role

• Take responsibility for the safe opening and closing of the shop during your shifts (keyholder duties, with full training provided).
• Deliver friendly, inclusive, and professional customer service to everyone visiting or donating.
• Play an active role in maximising shop income and sales so the charity can continue delivering its services.
• Process donations: sort, quality-check, price, and merchandise stock to maximise sales.
• Maintain high standards of cleanliness, presentation, and visual merchandising on the shop floor.
• Operate the till, handle cash, and follow agreed procedures.
• Support and work alongside volunteers, helping them feel welcomed, valued, and confident.
• Help maintain a safe, welcoming, and inclusive environment in line with the charity’s policies and values.

About you

• Experience in retail, customer service, or a similar role (paid or voluntary).
• Confident, friendly, and customer-focused approach.
• Reliable and able to take responsibility when on duty.
• Organised, with good attention to detail.
• A team player, happy to support volunteers.
• Physically able to move and handle donations safely.

We are looking for a College Administrator/Receptionist to join our team on an initial 9 month MAT cover – this may extend to 12 months.

You'll provide administrative and reception support to Ambitious College, based at West Thames Campus. You'll be the first point of contact for the college, receiving visitors, telephone calls, deliveries and email. You'll meet and greet external and internal visitors, ensuring they are signed in/out according to internal processes.

You'll assist with any parent/carer communications, such as emailing/telephoning, sending out information packs or letters as needed. You'll provide administrative support for financial processes, including raising purchase orders, processing invoices and goods received.

We are looking for someone who has:

• Experience of providing high quality administration and reception support within a fast paced /busy and pressurised environment
• Excellent IT skills – Microsoft Office and particularly Outlook, Excel and Word
• Experience of financial administration and processes such as invoicing, petty cash and use of financial systems/software
• Excellent interpersonal skills at all levels via telephone and written forms of communication including experience of being able to set out and form correspondence

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

Contract type

Permanent – ST Giles Hospice Shops

Location

Bloxwich

Hours

15 hours (2 days out of 7) 8:55am – 5:05pm trading over 7 days.

Annual salary

£9633 (Retail Band AA)

Review date

08/03/2026

As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will take lead when the Community Shop Manager is away, ensuring smooth operations and delivering excellent customer service. You’ll be empowered to make decisions locally whilst working within a supportive framework, working within and for your local community ensuring that engagement and support is understood and promoted. 

You’ll have excellent leadership skills and want to be part of a successful team. Ideally, you’ll have previous fashion retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).

Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice.

The estate includes 26 shops and e-commerce operation with a turnover of approx. £3.5million which supports the overall income generation strategy. 

Do you want to work in a role that combines retail, community and purpose, St Giles Hospice is the place that will allow you to thrive.

Qualifications

Essential

·Qualifications in English and Maths

·Minimum Level 2 Key Skills or Grade 4 (A-D) GCSE

Knowledge and experience

Essential

·Ability to lead and motivate others

·Previous retail experience

·Understanding of health and safety regulations

·Ability to plan and priorities workloads and delegate accordingly

·Outstanding communications skills

·Excellent customer focus

·Knowledge and understanding of sales management, profit and loss

Desirable

·Local community knowledge

·Previous line management experience

·Experience in achieving goals and identifying opportunities

·Has the ability to implement and enforce policies

·A desire to work as part of a team to generate fresh and innovative community-based ideas

·Some experience of Gift Aid

·Some experience of working with volunteers

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Proven customer service skills

·Flexible and be able to adapt to change on a daily basis

·Able to complete physically demanding work in the form of standing for long periods and moving stock

·Ability to handle administrative task, such a cash handling

·Be a keen problem solver

·Ability to follow organisational policy and procedures

·IT and numeracy - understanding of Office 365 and the ability to complete IT based tasks

Desirable

·Ability to work on own initiative and prioritise workload

·Team Management skills

·Experience in training and developing staff and/or volunteers

Personal Attributes

·Strong communicator 

·Customer focused

·Willingness to learn

·Flexible and adaptable to change

·Good interpersonal skills

·Goodtime keeping and strong work ethic 

·Conducts themselves’ in a professional manner

·Good organisational skills

·Inclusive and diverse in their approach

·Empathetic

·Team Player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Help power life-changing support through excellent financial operations

Future Dreams is a pioneering UK charity providing psychological, practical, and emotional support to people diagnosed with breast cancer. We also champion early detection through breast health masterclasses and fund vital research into secondary breast cancer.

Based at Future Dreams House in King’s Cross — our welcoming breast cancer support centre — we deliver a vibrant programme of in-person and online services, community activities, and one-to-one support with specialist nurses, counsellors, and therapists. Everything we do is driven by one clear belief: nobody should face breast cancer alone, or without hope.

We are now looking for a Finance Assistant to join our growing team and play a key role in strengthening our in-house finance function.

About the role

This is a fantastic opportunity for an organised, detail-driven finance professional who wants to develop their career within a purpose-led charity.

Working closely with the Finance Manager, you will support the smooth day-to-day running of our finance operations, ensuring transactions are processed accurately and on time, records are well maintained, and financial controls are consistently applied. You’ll contribute to reliable reporting, support audit and compliance activity, and help build efficient processes that enable the charity to operate effectively.

You will also work collaboratively with colleagues across the organisation and liaise with suppliers and external stakeholders, becoming a trusted part of a friendly, supportive team that values accuracy, integrity, and continuous improvement.

What we offer

• Salary of £30,000 – £35,000 per annum (depending on experience)
• 25 days annual leave plus bank holidays
• Additional one-week paid shutdown over Christmas and New Year
• Hybrid working (a mix of office-based and remote working)
• Free weekly yoga sessions
• A warm, inclusive working environment in a mission-driven organisation