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Education policy assistant jobs
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Bristol, Bristol City (On-site)
£13.53 per hour
Full-time or part-time (Full-time, part-time and zero hours available)
Permanent
Job description
Please be aware that we are unable to offer sponsorship to candidates who are not already sponsored by Milestones Trust.
Make a real difference. Help people live their best life
Our goal is simple: to support people with enduring mental health needs to live fulfilling, independent lives in their community. Whether it’s learning new skills, building confidence, accessing education, or gaining employment, we work alongside individuals to maximise their choice, independence, and involvement.
About the Role
We are looking for compassionate and motivated Mental Health Support Workers to join our services across Bristol and South Gloucestershire.
In this role, you will provide high-quality, person-centred and trauma-informed support to people with mental health needs, helping them to build independence, develop coping strategies and achieve their personal recovery goals.
You will work both independently and as part of a team to deliver safe, effective, and recovery-focused care that promotes wellbeing, inclusion, and choice.
Some services support individuals with complex mental health needs in 24-hour settings, where you will provide direct support, including 1:1 support where required, and help individuals manage daily challenges and emotional wellbeing.
What We Offer
- Flexible shift patterns tailored around the needs of the people we support
- Opportunities for both part-time and full-time hours
- A supportive team environment
- Ongoing training and development
Note: The role includes some evenings, weekends, and lone working, so confidence, initiative, and self-motivation are essential.
Additionally, while being a driver is not an essential requirement, it could be an advantage in some roles/services.
Key Responsibilities
- Support individuals to manage their mental health and work towards personal goals
- Deliver person-centred, trauma-informed support tailored to individual needs
- Empower individuals to make everyday choices and key life decisions
- Promote independence, wellbeing, confidence, and personal growth
- Assist with daily living skills including self-care, budgeting, and maintaining a home
- Encourage and support meaningful relationships and social inclusion within the community
- Monitor wellbeing and respond appropriately to changes, risks, or challenging situations
- Develop, follow, and contribute to person-centred support plans and risk assessments
- Maintain accurate records and documentation
- Work collaboratively with families, colleagues, and other professionals
- Safely support and administer medication in line with training and policy
- Complete required training and adhere to organisational standards
About You
We are looking for someone who:
- Communicates with empathy, clarity, and emotional intelligence
- Demonstrates compassion, kindness, and understanding
- Is resilient, calm under pressure, and able to respond to challenging situations
- Builds positive relationships and works effectively both independently and as part of a team
- Is organised, reliable, and able to manage workload effectively
- Is self-motivated and proactive in their approach to work
- Is committed to safeguarding, equality, diversity, and inclusion
- Is confident using IT systems and recording information accurately
- Is eager to learn, grow, and adapt within the role
- Holds GCSE Maths and English (or equivalent), or is willing to achieve them
- Work or voluntary experience supporting people in care and/or with mental health needs
Additionally, we welcome candidates who have:
- Experience working in mental health services, including complex needs
- Experience supporting individuals who may present with behaviours that challenge
- Knowledge of approaches such as PBM or similar behaviour support methods
- Experience supporting individuals with EUPD or dual diagnosis
- Experience within a mental health hospital or similar setting
Our Services
We are recruiting across several mental health services:
The Recovery Hub
A 24-hour residential service supporting adults within a 10-bed unit. We provide a safe, structured, and person-centred environment, helping individuals build skills, manage their mental health, and move towards independent living.
Chestnut Road
Supporting individuals in shared accommodation or their own flats, this service focuses on recovery, independence, and preparing people to move on, using a highly person-centred and creative approach.
Charnhill Crescent & Kingsway
Two small services supporting five adults, delivering tailored support to empower people to live independently and achieve their goals.
London Road
A 24-hour service supporting individuals with complex mental health needs, including those who may require 1:1 support. The service focuses on providing structured, person-centred support to help individuals manage their mental health, build independence, and maintain wellbeing within a safe and supportive environment
In return we offer excellent, high quality learning opportunities, including the opportunity to undertake a level 3 or 5 Diploma in Health and Social Care. Alongside this, other benefits include:
- 30 days’ annual leave, including recognised public holidays
- Learning and development to support your career growth
- Nationally recognised qualifications, from entry‑level care to management
- Flexible working, with rotas provided in advance
- Occupational Sick Pay after two years, increasing with service
- Health Cash Plan after probation, offering at least £695 cashback for health treatments (dental, optical, therapies, maternity/paternity, prescriptions)
- Enhanced maternity and paternity pay
- Free enhanced DBS check
- Dayforce Wallet, giving you access to your earnings before payday
- Employee referral scheme with financial rewards
- Employee Assistance Programme from day one, offering confidential 24/7 support
- Company pension scheme to help grow your retirement savings
We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.
Apply Today
If you're passionate about supporting people and want to be part of a service that truly makes a difference, we’d love to hear from you.
Please note:
Due to an internal redeployment process, priority will be given to at risk staff.
We have attached a generic job profile for support workers. We are currently reviewing the Mental Health specific support worker job profile, and this will be shared with applicants once finalised.
Organisation
Milestones Trust
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
Milestones Trust supports adults with learning disabilities and mental health needs to live their best lives.
Posted on: 25 June 2026
Closing date: 09 July 2026 at 16:37
Job ref: Job ID 1039
Tags: Health / Medical, Mental Health, Trusts / Foundations, Social / Support Work
The client requests no contact from agencies or media sales.
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Arundel, West Sussex (On-site)
Hove, Brighton and Hove
Worthing, West Sussex
£48,751 per year
Full-time
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
At Southern Hospice Group, every purchase, donation and volunteer hour helps fund compassionate hospice care for local people and their families. We're transforming our retail operation and are looking for two exceptional Retail Development Managers to join our new leadership team.
Reporting to our Associate Director of Retail, you'll lead a portfolio of charity shops across either East or West Sussex, driving commercial performance, developing talented teams and helping shape the future of one of the South Coast's largest hospice retail operations.
This is an opportunity to join us at an exciting time of change and play a key role in delivering sustainable income growth that makes a real difference.
About the role:
You'll work closely with our Store Managers to:
· Drive sales, Gift Aid and donation growth across your area.
· Coach and develop high-performing retail teams.
· Use data and commercial insight to improve performance.
· Drive transformation, lead change and embed a positive culture
· Build strong local partnerships that increase community engagement.
· Deliver outstanding customer and volunteer experiences.
· Leading internal collaboration.
· Ensure consistently high operational and compliance standards.
About you:
You'll be an experienced multi-site retail leader who enjoys developing people and improving performance.
You'll bring:
· Experience leading multiple retail sites.
· A strong commercial mindset with a track record of delivering results.
· Excellent coaching and leadership skills.
· Confidence using KPIs and data to drive performance.
· Experience with identifying and adapting to challenges i.e. problem solving.
· A collaborative approach and passion for continuous improvement.
· A valid UK driving license and use of own car due to location of role
Experience in charity retail is welcome, but we're equally interested in talented leaders from the wider retail sector.
Organisation
Posted on: 02 July 2026
Closing date: 16 July 2026 at 23:30
Job ref: SHG0245
Tags: Retail / Sales, Customer Service, Commercial
The client requests no contact from agencies or media sales.
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Job description
· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.
· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.
· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.
· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.
What you'll be doing
· Producing compelling content for all social media platforms including TikTok and Instagram.
· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.
· Marketing house clearances, furniture collections and new shop launches.
Who we're looking for
· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects
· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.
Essential
· Excellent written communication, organised, with attention to detail
· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)
· Full driving licence, access to car and happy to travel between shops.
· Happy to bring a selection of best social media content to interview.
Why work at Birmingham Hospice
Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.
Important details
£30,484 - £33,037, depending on experience
Closing date: Midnight on Sunday 19th July 2026
Stage one interview (Teams) – 23rd or 24th July 2026
Stage two interview – in person – 30th July 2026
Organisation
Birmingham Hospice
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.
Posted on: 03 July 2026
Closing date: 19 July 2026 at 23:30
Tags: Communications, Retail / Sales
The client requests no contact from agencies or media sales.
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London, Greater London (Hybrid)
£45,000 - £50,000 per year
Full-time
Permanent
Job description
Create is seeking a dynamic, ambitious, driven, fundraiser (grants/major gifts) with strong strategic skills, an exemplary income generation track record, and a passion for the power of the creative arts. This Senior Leadership Team position reports directly to the Chief Executive and manages a small team.
Do you believe in the power of the creative arts to connect, empower and upskill isolated and vulnerable children and adults? Are you passionate about relationship building, storytelling, meeting targets and changing lives? Are you excited to use your extensive senior-level fundraising experience, knowledge and contacts to lead Create’s income generation from Trusts & Foundations (T&F), public sector and High Net Worth Individuals (HNWI)?
Organisation
Create
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Create believes in the power of the creative arts to promote inclusion, empower lives and increase acceptance.
Posted on: 01 July 2026
Closing date: 20 July 2026 at 09:00
Tags: Fundraising, Culture, Dementia, Music, Photography, Strategy, Theatre, Video / Film, Youth / Children, Major Donor, Regional Fundraising, Digital Fundraising, Grants
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West Sussex (Hybrid)
£24,000 PA
Full-time
Contract (Until end of March 2028 - with extension subject to further funding)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Support Worker -NDP Navigation Service
Salary £24,000 FTE, 35 hours per week, 6.6 weeks holiday
Remote working with some travel to events across West Sussex
(We are open to discuss some flexibilty in hours if a suitable candidate isnt able to work the full 35 hours pw)
Are you passionate about supporting parent-carers of children and young people with ADHD, Autism and other neurodivergent conditions?
We have an exciting opportunity for someone to join our rapidly growing caring charity with the benefits of flexible family friendly working (from home), generous holiday, pension scheme, travel expenses, laptop and phone provided.
Reaching Families was established in 2008 to empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex. We achieve this through the delivery of our services providing information, training and peer support.
Our ND Navigation Service provides information, training and support to parent-carers of children and young people waiting on, undergoing or completed an assessment for ADHD, Autism and other neurodivergent conditions.
We are looking to recruit a skilled and motivated support worker to join our NDP Navigation Service
Working within the Outreach & Training team to provide information, advice, signposting, training and support to parents and carers of children and young people on the West Sussex Neurodevelopmental Pathway (NDP) who have been referred into the service.
Person Specification (essential):
Knowledge
• Extensive knowledge and/or experience of the challenges faced by parent-carers and children and young people on the neurodevelopmental pathway
• Extensive knowledge and/or experience of ADHD, Autism and other neurodivergent conditions
• Working knowledge of the local SEND community in West Sussex
Experience
•Experience of either advice giving preferably gained in the voluntary or statutory sector or experience of casework support preferably gained working with families of neurodivergent children
• Experience of working with parent-carers and families of neurodivergent children
• Experience of undertaking outreach to disadvantaged communities
• Experience of using MS Office including SharePoint, Excel and Microsoft Teams
Please see attached job description for further details and full criteria
We welcome applications from all members of the community and value diversity in the organisation. Please contact us if you require any reasonable adjustments to be made to the application or interview process due to any disability or health requirements.
Activiely interviewing as suitable applications are received
Applicants must have the right to work in the UK
Organisation
Reaching Families
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
To empower, inform and support parent-carers and families of children and young people with special educational needs and disabilities in West Sussex
Posted on: 30 June 2026
Closing date: 29 July 2026 at 17:00
Tags: Advice / Information, Autism
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