Education quality manager jobs
Senior Practice Tutor
Join our team as a Senior Practice Tutor and make a difference to children and young people’s lives
Anna Freud is seeking a Senior Practice Tutor – Autism Spectrum Conditions and Learning Disabilities to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
Alongside our benefits, this role gives you the chance to shape the next generation of clinicians working with autistic children, young people and those with learning disabilities. You’ll contribute to a high-profile NHS England–funded training programme delivered with UCL, strengthening your expertise while influencing clinical practice at a system-wide level. You’ll have protected time for academic work, meaningful contact with trainees, and a flexible hybrid set-up that balances in-person teaching with remote preparation and supervision.
What you’ll do
In this role, you’ll support the delivery, supervision and academic quality of a specialist postgraduate programme training clinicians to work with autistic children, young people and those with learning disabilities.
- Delivering and developing teaching, particularly skills-based workshops, across the Pg Dip programme
- Marking assignments and taking part in calibration workshops to ensure fair, consistent assessment
- Facilitating small Practice Tutor Groups, supporting trainees’ clinical skill development and monitoring their progress
- Providing personal tutoring, responding to trainee queries and supporting an inclusive, positive trainee experience
- Contributing to programme operations, attending team meetings and maintaining high standards in safeguarding, EDI and professional practice
What you’ll bring
You’ll be a strong fit for this role if you’re an experienced clinician in ASC/LD who brings confidence in teaching, supervision and supporting trainees, and can work collaboratively within a busy academic and clinical training environment.
- A recognised core mental health qualification plus specialist training in ASC/LD evidence-based therapies for children and young people
- Extensive clinical experience with autistic children, young people, parents and families, including work within CYPMH or wellbeing services
- Significant experience providing ASC/LD-specific clinical supervision and managing or overseeing practitioners
- Knowledge and experience of delivering clinical training or university-level teaching
- Strong organisational skills, the ability to work flexibly, manage deadlines, and create an inclusive, reflective learning environment
Key details
Hours: Part-time (7 hours per week)
Whilst this will usually be worked on Mondays during term time, there may be occasions where you are requested, or you may request, to work flexibly and on a different day of the week to support peak points in the academic cycle, e.g. to meet marking deadlines.
Salary: £52,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Flexibility will be required to attend in-person teaching days during term time.
Contract type: Permanent
Next steps
Closing date for applications: Morning (10am), Monday, 05 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday, 05 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Thursday, 08 January 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Records Manager & Archivist
The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives. Some familiarity with Church structures and record keeping would be an advantage.
You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.
You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.
The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London. Records of the Church at a local level are deposited with local authority archive services. There are also five ‘community archives’ managed by volunteer editors.
The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records.
Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
Closing date: 9am on 5 January 2026
Interviews in person in London: 22 January 2026
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2research Alumni Officer
Job Description
Reports to: Head of Programmes
Part Time (0.6) - £27,675 per annum FTE (9 month fixed-term contract)
In2research is a high impact and evidence informed social mobility programme for socioeconomically disadvantaged people to access and progress in postgraduate study. Our mission is to drive sector change across institutions towards an inclusive research culture. We strongly believe that it is not enough to guide underrepresented people into postgraduate study, but to ensure that the culture they are entering is inclusive and a place where they can thrive. Over a year, we support participants to gain vital access to both knowledge and opportunities including a paid 8-week research placement and subject specific mentoring.
As the In2research Alumni Officer, you will deliver a programme of continued support for the In2research participants increasing their ability to apply and be admitted to postgraduate research degrees and opportunities, as well as supporting our mission to foster an increased sense of belonging within the research community for individuals from minority groups. The post holder will have strong knowledge and understanding of the barriers facing young people from low socioeconomic and minority backgrounds accessing postgraduate research degrees and research opportunities.
The post holder will be someone who thrives working with young people and is passionate about supporting them progress to postgraduate research opportunities as well as supporting to achieve the In2research vision of creating a more diverse culture in academia.
In2scienceUK is a remote-based organisation, that requires occasional travel across the UK for events, internal & external meetings and staff co-working days.
Your specific duties will include:
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Delivering a high quality programme experience to support In2research alumni, aligned with learning objectives, beneficiary insights, our theory of change and resource.
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Develop and deliver engaging alumni communications e.g. newsletters, email updates, linkedin group posts, to keep In2research alumni informed of relevant news, opportunities and events.
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Maintain and develop new relationships with relevant partners to secure deliver online and in-person workshops and events aligned to In2research alumni progression milestones. e.g. "What is a viva and how to prepare for one" & PhD retreats.
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Work with our delivery partners to provide students application support e.g. application clinics.
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Support the delivery of one off in person events, e.g. the In2scienceUK celebration event.
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Maintaining up to date alumni records, in accordance with data protection, as well as working closely with the Data, Impact and Evaluation Manager to evaluate and report on In2research participant progression.
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Support with the collection and creation of case studies and alumni stories to promote alumni achievements and strengthen the community.
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Support the planning and delivery of organisational in-person events e.g. celebration days/conferences.
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Work closely with the In2research programme, fundraising teams and wider organisation to ensure funder requirements are met, and activities communicated.
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Support the wider In2research team with the current programme, and development of future aspects of the programme, where relevant.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The post holder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Essential:
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Prior experience managing alumni communities.
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Prior experience of working with students transitioning from higher education to postgraduate research degrees and detailed understanding of PGR pathways.
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A clear understanding of the social and economic barriers that prevent individuals from progressing into postgraduate research opportunities.
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Excellent organisational skills, able to multitask and manage a varied workload while paying attention to the details.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience designing and delivering events, both online and in-person, such as workshops and networking events.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Canva, email marketing software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience delivering programmes and/or projects within the education and academic sector.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with guidance from your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK offers a Pension Salary Sacrifice Scheme along with other staff benefits. These include financial and wellbeing support through our employee assistance programme (EAP) and 100’s of retail and high street discounts.
You will have 28 days of annual leave per annum (pro rated to 0.6 FTE equivalent), plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please provide a CV and Cover Letter outlining why you are suitable for this role
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
The Quintin Hogg Trust (QHT) is seeking a highly organised and detail-driven Business and Governance Manager to support the smooth running of our governance, grant management, and operational functions. This role is central to ensuring strong regulatory compliance, effective Board and Committee administration, and robust coordination across our charity and its stakeholders.
Responsibilities
Governance & Board Support
• Prepare agendas and papers for Trustee and Committee meetings, liaising with the Chair and Deputy Chair.
• Produce accurate meeting minutes, record decisions and actions, and track progress for follow-up reporting.
• Ensure meetings are properly convened, quorate, and compliant with the governing document.
• Maintain key governance records, policies, and documents through the electronic library (DecisionTime).
• Manage the Trust’s risk register and conflicts of interest register.
• Organise trustee induction and ongoing training.
Operational & Administrative Support
• Coordinate with trustees, committee chairs, and advisers to ensure compliance with charity law and reporting requirements.
• Handle correspondence, collate information, and draft reports as needed.
• Manage insurance matters, including renewals.
• Enter into supplier contracts on behalf of the Trust.
• Support financial administration, including approving invoices and working with the accountant/bookkeeper.
• Assist in preparing the Annual Report and Accounts.
University Liaison
• Serve as the first administrative point of contact with the University of Westminster, ensuring decisions are communicated effectively.
Skills & Experience
Essential
• Experience working in a grant-giving charity, ideally within higher education.
• Understanding of financial processes relating to grants and experience auditing or reviewing grant recipients.
• Excellent written and verbal communication skills.
• Advanced Excel skills or proficiency with grant-management software.
• Strong financial analytical skills and high attention to detail.
• Experience in effective negotiation.
Desirable
• Familiarity with charity governance frameworks
• Experience supporting Boards or Committees
• Ability to manage complex documentation and multi-stakeholder coordination
About You
We are looking for someone who:
• Is organised, proactive, and comfortable managing competing priorities
• Has strong judgement and confidentiality
• Works well with senior stakeholders
• Is committed to high-quality governance and charitable impact
Deadline to respond: 22 December 2025
Interviews: w/c 5 January 2026
Decision: w/c 12 January 2026
The client requests no contact from agencies or media sales.
Salary: £29,000 – £34,000 per annum (depending on experience)
Location: Reigate, Surrey (Wayside Community)
Contract: Full-time
Occupational Requirement: Female, practising Christian
Closing Date: 23rd December 2025
Start Date: Early February 2026 (notice periods considered)
Do you have the compassion, resilience and leadership potential to support women on their journey out of homelessness?
Keychange is a Christian charity with over 100 years of experience supporting people facing vulnerability. Today, we provide specialist housing for women and young people experiencing homelessness, alongside residential care for older people across the South and Southwest of England.
We are seeking a dedicated Deputy Manager to join our specialist women’s homelessness service, Wayside Community in Reigate. This community is a 19 bed, 24-7 supported housing for women experiencing homelessness. This is an excellent opportunity for someone with strong frontline experience who is ready to step into management within a highly supportive and mission-driven team.
About the Role
The Deputy Manager plays a key role in the leadership of Wayside Community, supporting the Women’s Homelessness Lead in the day-to-day running and development of the service.
Key responsibilities include:
- Assisting the Women’s Homelessness Lead in Surrey in ensuring the smooth daily running of the Service at all times and deputising in her absence for all matters relating to the management of the Service.
- Ensure that Wayside Community complies with all statutory regulations relating to supported housing, health and safety, fire precautions etc.
- Working with the Women’s Homelessness Lead to develop performance targets and quality control measures for the benefit of the team, and monitoring team members’ work to ensure that these are met.
- In conjunction with the Women’s Homelessness Lead ensure that effective assessments and action plans are updated for all residents through a key worker system and on case files.
- In conjunction with the Women’s Homelessness Lead ensure that all safeguarding concerns, incidents and complaints are managed robustly.
Who We’re Looking For
You will bring:
- A high-performing individual who is an excellent networker that builds effective internal and external working relationships.
- Experience in delivery of support to clients.
- Agrees with Keychange mission, vision, values.
- Strong leadership, problem-solving, interpersonal, and time-management skills.
- Competent computer skills using Microsoft applications and organisational systems.
Desirable experience includes:
- Prior experience working with non-profit organisations, particularly those involved in social care and/or homeless work.
- Experience of services for women and/or young people experiencing homelessness.
- Experience of motivating and empowering colleagues, staff and/or volunteers to take responsibility for delivering a high-quality service.
- Knowledge of the range of services available to homeless people who may have complex needs or other support needs.
Occupational Requirements
This role is subject to legal Occupational Requirements under the Equality Act 2010. The postholder must both a woman and a practicing Christian. These requirements are essential due to the nature of the role, including spiritual support, trauma-informed care for women, and active church partnership development.
What We Offer
- Salary of £29,000 – £34,000
- 25 days annual leave plus bank holidays
- Hybrid working (with 4 days regularly site or community based)
- Employee Assistance Program and Life Insurance
- Contributory Pension Scheme with matched employer contributions
- Ongoing personalised learning and professional development
- A compassionate, faith-centered, values-driven culture
For more comprehensive details about the role and how to get in contact with us for an informal discussion about the opportunity, please view the job pack for this advert.
How to Apply
Please submit a cover letter clearly addressing the essential and desirable criteria and an up-to-date CV focused on relevant experience.
Recruitment Timeline
- Application deadline: 23rd December 2025
- First stage interviews (remote): First week January 2025
- Final interviews (in person): Mid-January 2026
- Start date: Early February 2026
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
The Retail Manager with e-commerce will have responsibility for the five Danaher Charity
Shops providing strong leadership for shop managers to drive and enhance the
profitability and attraction of the shops, ensure standards and administrative procedures
are streamlined and stock levels are properly controlled with supplies also made available
for online sale. Building an online, e-commerce, function is a key priority for this role.
A high level of organisation and communication is required in this role and a hands-on
approach to ensure success at this small charity. Main responsibilities of the e-commerce
manager’s post will include:
• producing income for Danaher through sales via online platforms such as Vinted and eBay and through charity shops.
• Building good relationships with local business and doners to ensure a continuing supply of stock for resale.
• line management of the five charity shop managers and the Danaher drivers to provide to manage the logistics of stock and supplies, support volunteer recruitment
• Taking part in events to create opportunities for sales and promotion of Danaher animal home.
• Alongside other senior key staff members, provide Senior leadership out of hours at weekends on a rota basis as an emergency contact should staff require it.
The client requests no contact from agencies or media sales.
We are seeking an experienced Property and Facilities Manager to ensure the Cathedral and its associated properties are safe, well-maintained, and operating efficiently in line with our strategic objectives.
Background
Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.
Reporting to:Chief Operating Officer.
Accountable to:The Chapter of Guildford Cathedral.
Hours and salary:Part time – 0.5 FTE/18 hours per week (flexibility is essential for this role). The salary for the post is £18,720 p/a.
What You'll Do:
In this key role, you will take ownership of all aspects of property management and facilities services, including long-term planning, compliance, and cost control. You will oversee maintenance programmes, manage budgets and contracts, and ensure high standards of health and safety across the estate.
This is a hands-on position that will involve, at times, physical activity, including accessing all areas of the Cathedral and other buildings, which may involve navigating numerous stairs and confined spaces.
Some of the Key Responsibilities of the role:
- Maintenance Management: Oversee planned and reactive maintenance across Cathedral properties, ensuring timely completion and accurate reporting.
- Health & Safety Compliance: Apply and maintain the Cathedral’s Health & Safety Policy, promoting safe working practices and compliance with legislation.
- Facilities Oversight: Supervise all maintenance work relating to the interior and exterior condition, manage car parking facilities and monitor and review maintenance equipment, ensuring safe and efficient operation.
- Financial and Procurement: Manage delegated budgets and contribute to annual budget planning. Oversee procurement processes including annual reviews of maintenance and service contracts to ensure best value.
- Governance & Reporting: Attend committee meetings, provide reports, and support grant applications as required.
We are looking for someone who has:
- Proven experience in property management and practical, hands-on approach to problem solving.
- Strong organisational, financial, and IT skills (Microsoft Word, Excel and Outlook), with the ability to work independently and under pressure.
- Excellent communication and interpersonal skills.
- A team player with the capacity to value volunteers who work in the Cathedral.
- Flexibility, reliability and enthusiasm to learn, adapt and take responsibility.
- Willingness to undertake training, and is comfortable working in a Christian environment.
The client requests no contact from agencies or media sales.
Derbyshire Cricket Foundation (DCF) is the Governing Body for recreational cricket in Derbyshire, delivering services in support of the cricket community across the county. It is one of 39 County Cricket Boards/Foundations in England & Wales and works in partnership with a number of key stakeholders to develop the recreational game locally in line with the strategy developed by the England & Wales Cricket Board (ECB). We have an ambition to inspire a generation to say, “Cricket is a game for me”. The DCF is also a registered charity that aims to improve well-being and provide opportunities for diverse communities across the County through cricket. The Business Development Manager will develop and leverage local partnerships with sponsors, stakeholders, and funding bodies to support these aims.
The primary work location for the Business Development Manager will be at the County Ground, Nottingham Road, Derby, but the role will require travel on a regular basis as the role will be proactive in engaging stakeholders across Derbyshire in support of the DCF strategy and business plan. The position provides an opportunity, for Business Development Manager to work flexibly, and this is likely to include the occasional requirement to participate in some evening and weekend commitments.
Purpose and Focus of the Role
We are seeking an experienced Business Development Manager with excellent relationship management skills to help develop and sustainably grow the impact of our business by identifying and securing new investment to support the delivery of DCF programmes and activity. This will include working with existing corporate and charity partners, and establishing new relationships with Corporate sponsors, individual donors, and Trusts & Foundations.
You will develop and use stewardship tools to guide donors and partnerships through their giving journey, including cultivation plans, proposals, and reports. You will be involved in sourcing and presenting tailored information, making appropriate financial and non-financial requests. The responsibilities of the Business Development Manager will include:
- Fundraising Strategy & Implementation
- High Value Relationship Management
- Corporate Partnerships
- Trusts & Foundations
- Profile & Impact
- Leadership & Management
- Governance & Compliance
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hunger Project UK Marketing & Relationships Manager
Are you looking for a role that really makes a difference? Well, how about joining a global organisation helping to empower women and men to end their own hunger and poverty? If this sounds exciting, we might have the perfect role just for you!
Role: Marketing & Relationships Manager
Reports to: CEO
Salary: FTE £35,000 - £40,000 (Negotiable based on skills, experience and fit)
Contract type:Permanent
Hours: 35 hours per week
Location:The role is remote at present with occasional travel to London
About The Hunger Project
The Hunger Project UK is a registered charity in the UK committed to the sustainable end of world hunger. Our vision is a world without hunger. Our mission is to facilitate individual and collective action to transform the systems of inequity that create hunger and cause it to persist. We do this by pioneering sustainable, grassroots, women-centred strategies and advocating for their widespread adoption worldwide.
We believe people living in hunger are key to ending hunger. We work to solve the root causes of hunger by supporting the communities experiencing them. As we adapt to meet local challenges and opportunities wherever we work, our programmes have a wide range of objectives. These include ending child marriage, empowering women leaders, increasing girls in education, engaging local governments, entrepreneurism and employability, climate resilient farming and maternal health.
In 2024, we reached nearly 12 million people in Africa, South Asia and Latin America. More than 1 million people are now living in self-reliant communities following investment from The Hunger Project. Our team is a mighty force of changemakers living around the world, including in our partner countries USA, Australia and across Europe.
Here in the UK, we work in collaboration with our global colleagues, to raise funds for our overseas programmes and amplify the voices of those affected by hunger. We are a small but awesome team, with big ambitions to grow and scale our fundraising efforts significantly over the next three years. So, if you’re up for the challenge... come and join us.
The role
This is a hands-on role: you’ll be directly creating content, running campaigns, and managing our operations.
This role is for you if you are…
- Passionate about social justice and motivated to make a positive impact on the world.
- Experienced, with at least eight years in communications or marketing and a proven ability to deliver meaningful results.
- A creative storyteller who produces engaging, high-quality content across multiple platforms and understands how to use digital marketing to drive social change.
- An exceptional communicator with excellent written and verbal skills, strong attention to detail, and pride in accuracy and quality.
- Highly organised and efficient, able to manage multiple projects, meet deadlines, and maintain focus in a fast-paced environment.
- Proactive, persistent, and solutions focused, approaching challenges with creativity, determination, and a positive attitude.
- Technically confident and quick to learn new tools or software, with the ability to help others solve technical problems and use technology effectively.
- A collaborative team player who works well independently while keeping the broader mission and shared goals in sight.
- Energised by the variety, pace, and purpose of a small, dynamic, globally minded charity where every contribution makes a difference.
Key responsibilities
Marketing and Communications
- Plan, coordinate and deliver integrated marketing and fundraising campaigns and events to achieve income targets, ensure consistent messaging and strengthen supporter engagement across all channels.
- Work closely with the global communications team to deliver the organisation’s marketing and communications strategy in alignment with global objectives.
- Manage website content in WordPress, ensuring it is accurate, engaging, and regularly updated.
- Oversee the social media strategy, creating and scheduling high-quality content (using Canva and Later) to grow brand awareness and supporter engagement.
- Manage ambassador and influencer relationships to support campaigns, storytelling, and reach.
- Design and deliver email campaigns and supporter newsletters through Mailchimp, ensuring timely and effective communication.
- Stay up to date with trends, world events, and digital innovations to keep content and messaging relevant and impactful.
Fundraising
- Create and deliver engaging donor experiences, content and supporter journeys to maintain and grow long-term investor support and ensure a high-quality experience for all supporters.
- Collaborate with the CEO and global team to identify and develop new fundraising opportunities and audiences.
Unleashed Women – Community & Investor Stewardship
- Act as the primary staff relationship lead for the Unleashed Women community.
- Support the recruitment, onboarding and ongoing stewardship of Unleashed Women members.
- Coordinate the planning, promotion and delivery of monthly virtual forums and quarterly in-person gatherings, working closely with the Executive & Operations VA on all logistics.
- Maintain regular communication and engagement with members through WhatsApp groups, email updates and event communications, ensuring consistent tone, warmth and responsiveness.
- Act as a key link between Unleashed Women and THP’s global country teams, ensuring meaningful programme engagement and feedback.
- Support retention and thoughtful growth of the community through relationship-led follow-up and investor care.
- Ensure all Unleashed Women activity is accurately reflected in Beacon and associated supporter systems.
Data Management and Reporting
- Maintain and manage the Beacon CRM database, ensuring accurate data capture, segmentation, and analysis to support effective fundraising, stewardship, and communications.
- Ensure all new and lapsed investors are correctly tagged and updated in Mailchimp, Beacon and other relevant systems.
- Evaluate and report on the performance of fundraising and marketing campaigns, interpreting data from CRM and digital platforms to measure impact and inform strategy.
Operations
- Establish, maintain, and continuously improve key operational systems and processes to ensure efficiency and smooth day-to-day functioning.
- Coordinate and maintain fundraising platforms such as Benevity and JustGiving, ensuring campaign pages are accurate, up to date, and performing effectively.
Line Management
- Oversee the recruitment, coordination, and management of volunteers, ensuring they are well-supported, effectively deployed, and aligned with the organisation’s goals.
Preferred requirements
Experience
- At least eight years’ experience in marketing, communications, or a related field.
- Proven success delivering multi-channel marketing and fundraising campaigns that meet or exceed targets.
- Confident in using and maintaining CRM systems (preferably Beacon) to manage supporter relationships and analyse data.
- Experience managing digital platforms, including social media, email marketing, and websites.
- Experience managing and developing team members, including supporting volunteers and junior staff.
Skills and Abilities
- Excellent written and verbal communication skills, with the ability to tailor messages for diverse audiences.
- Strong relationship-building and stakeholder engagement skills.
- Highly organised, with excellent planning and project management abilities.
- Proficient in digital marketing tools such as WordPress, Mailchimp, Canva, and social media scheduling platforms.
- Skilled in interpreting data and insights to evaluate and improve marketing performance.
Personal Qualities and Attributes
- Enthusiastic, proactive, and self-motivated, with a positive and solution-focused approach.
- Collaborative and supportive, fostering strong teamwork and shared purpose.
- Creative and adaptable, comfortable working in a fast-paced and changing environment.
- An effective and empathetic team leader who inspires and empowers others.
Other Requirements
- Commitment to the aims and values of The Hunger Project UK and its mission to end hunger and poverty.
- Commitment to equality, diversity, inclusion, and anti-discriminatory practice.
- Understanding of the collaborative, hands-on nature of working within a small charity.
- Passion for using marketing and communications to create positive social impact.
The client requests no contact from agencies or media sales.
Impact and Learning Consultant (seven-month fixed-term contract, maternity cover)
Please refer to the attached Terms of Reference for full details, including application process.
Summary
- Location: London, required to work at least four days a week in our office near Victoria station. Applicant must have the legal right to work in the UK.
- Hours: Full time (40 hours per week).
- Period of contract: 1st March to 30th September 2026.
- Fee: Competitive, in line with the UK market.
- Application deadline: Monday 12th January 2026, 9am UK time.
About us
Vitol has a long history of charitable giving, making its first charitable grant in 2002. The Vitol Foundation was established in 2006, registered in Switzerland and operating independently from Vitol’s business interests. Since then, the Vitol Foundation has funded over 2,000 projects in more than 120 countries around the world.
The Vitol Foundation aims to make a difference in the lives of people around the world trapped in poverty. We are passionate about supporting organisations and programmes that can take children and their families in the poorest of countries across the world out of the vicious cycle of multi-dimensional poverty.
Our work is focused on five core areas: education, health, humanitarian, water sanitation and hygiene, and local giving through Vitol’s offices worldwide.
By providing different types of financing to non-governmental organisations and social enterprises, we aim to:
- Fund transformational, efficient, sustainable, scalable and replicable investments to support and strengthen government, private sector and community systems to provide sustainable health, water, sanitation and hygiene, education and employment opportunities.
- Address the systemic issues that make humanitarian crises more acute, by funding resilience and preparation in addition to recovery.
- Share models of evidence-based best practice that can be scaled by government, private sector and/or communities.
- Act responsibly with diverse partners with sensitivity to their circumstances and cultural contexts.
- Increase engagement and leverage the knowledge base of the Vitol Group worldwide.
About the role
The Impact and Learning Consultant will play a central role in advancing how the Vitol Foundation understands, measures and deepens its impact. They will build on existing frameworks, tools and processes developed by our Head of Impact, Learning and Strategy who is due to go on maternity leave, as well as bring their own expertise to further strengthen our approach to impact and learning, embedding it into our day-to-day decisions. As our lead expert in this area, the Consultant will ensure that our strategy and grantmaking are guided by emerging data and evidence, and support continuous learning across all our work.
The ideal candidate will have deep expertise in the field of measurement and evaluation, combining strategic leadership experience with strong hands-on technical skills to support Foundation colleagues and nonprofit partners. They will have experience with a wide range of quantitative and qualitative research methods and working in global settings, especially to support local partners operating in low-resource and/or emergency environments. This role requires someone with excellent communication skills, translating complex findings into clear, actionable insights tailored to different audiences, including Vitol Foundation colleagues, our board and non-technical external stakeholders.
Above all, the candidate must demonstrate a strong commitment to the vision, mission and values of the Vitol Foundation and improving people’s lives. They will report directly to our CEO and be part of a small but enthusiastic team of people committed to making a difference. The position is based at the Foundation’s office in London, United Kingdom.
Key responsibilities
Impact measurement and reporting
- Continue rollout of the foundation‑level impact framework across our grant portfolio, making ongoing adjustments and clarifications as it’s being road-tested with a growing number of grantees.
- Design and refine grant‑level impact measures. Develop impact indicators for new grants and review existing ones, working closely with programme managers and partners to ensure alignment with project goals, partner capacity and the foundation‑level impact framework.
- Review and strengthen data quality of incoming partner reports to ensure that progress is meaningfully captured through quantitative and qualitative indicators. Check for clarity, completeness, consistency and data quality, and provide feedback or make revisions as needed.
- Support uptake and adjustments to our impact dashboards in Salesforce to ensure clarity and usefulness for Foundation colleagues. Work with the Operations Manager and external developers to implement changes where needed.
Learning and strategy implementation
- Regularly synthesise and share lessons learned from across our grant portfolio as well as from the wider international development sector. Highlight emerging data, evidence and findings, and their implications for the Foundation’s strategy and grants.
- Conduct rapid evidence reviews to inform sector‑level strategies and individual grants as they are developed or revised. Work closely with programme leads and partners to ensure emerging evidence is reflected in design and implementation, and to identify ways to build credible evidence to strengthen the impact of our grants.
- Serve as a technical expert for externally-led evaluations of our grants, including reviewing research protocols, data collection tools, analysis plans, and consent and safeguarding processes. Note: evaluations will be commissioned by external parties, this role will not manage evaluation contracts or teams.
Internal and external communications
- Draw out insights from impact data, other programme documents and external sources to inform management and board reporting, including regular tracking of portfolio‑level outcomes, key trends and lessons learned.
- Work with the Head of Communications to draft content for internal and external audiences, using relevant data and statistics and creating compelling visualisations that reinforce key messages.
Qualifications
Essential
- Educational background: Advanced degree in a relevant field (for example, public policy, global development, business administration).
- Professional experience: 10+ years of progressive experience in impact measurement, strategic learning, or programme evaluation in philanthropy, non-profits or social impact sectors.
- Analytical rigour and insight: Demonstrated ability to synthesise complex data and strategic insights; proven record of shaping high-level organisational strategies.
- Facilitation and communication: Strong skills in facilitating discussions, presenting insights to senior leadership, and translating complex data into accessible, strategic information.
- Project management and adaptability: Track record of managing complex research and evaluation projects with multiple stakeholders; able to balance strategic oversight with hands-on problem solving.
- Must have the legal right to work in the UK.
Desirable
- Familiarity with using Salesforce as a grant management system.
- Experience working or living in one or more of our priority countries: Afghanistan, Bangladesh, Burkina Faso, Democratic Republic of Congo, Ethiopia, Guatemala, Haiti, Madagascar, Malawi, Mozambique, Myanmar, Pakistan, Senegal, Sudan, Syria and Tanzania.
Please refer to the attached Terms of Reference for full details, including application process.
The client requests no contact from agencies or media sales.
Lead a Community Nursery - Make a Real Difference
Nursery Manager (Term-Time)
Recruiting on behalf of our client
Location: Winchester
Salary: £18.76 per hour (Term-time only £30,747; FTE £36,582)
Hours: 8:30am - 4:30pm, term-time
Closing Date: [Insert date]
Shape the Future for Local Families
This is an exciting opportunity to lead a well-loved nursery at the heart of a thriving community centre. Surrounded by green spaces and working closely with local families, you'll create a safe, inspiring environment where children can flourish. If you're passionate about early years education and want to make a tangible impact, this role is for you.
Why You'll Love This Role
- Community Impact: Be part of a small, dedicated team making a real difference.
- Beautiful Setting: Work in a nursery surrounded by green fields and parkland.
- Leadership Opportunity: Shape the future of our nursery and lead a passionate team.
- Supportive Culture: Collaborate with families, professionals, and agencies to give every child the best start.
What You'll Do
- Lead and manage the nursery team day-to-day.
- Ensure safeguarding policies are implemented and understood by all staff.
- Deliver a high-quality curriculum within the EYFS framework.
- Build strong relationships with families and external agencies.
- Act as Designated Safeguarding Lead and Ofsted nominated person.
- Promote the nursery and community centre through marketing and engagement.
What We're Looking For
- Relevant childcare qualification (minimum Level 3) and at least 2 years' leadership experience in an Early Years setting.
- Strong knowledge of EYFS and Ofsted requirements.
- Excellent communication and organisational skills.
- Ability to lead, motivate, and inspire a team.
- Commitment to safeguarding and promoting child welfare.
Benefits
- Competitive salary (£18.76 per hour, term-time only).
- Work in a supportive, community-focused environment.
- Training and development opportunities, including safeguarding and paediatric first aid.
Interested?
Apply now and help create a nurturing environment where every child can thrive.
Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
In Spring 2028, the National Gallery will launch a new, public-facing Research Centre to facilitate and showcase our world-leading research in the history and science of painting. This will be a complex space sitting at the intersection of multiple valued research stakeholders both within and beyond the Gallery, including the Gallery’s own wide array of research-active staff, our Artists-in-Residence, specialist users of our extensive Library & Archive collections, and a research-engaged general public attending events and consulting materials.
We are now recruiting for a new role, a Research Centre Manager, to support in the creative planning and daily delivery of an exceptional experience at the Research Centre. The role-holder will provide vital clarity and consistency in the day-to-day running of this multifaceted space to ensure a smoothly functioning whole. This includes coordinating all aspects of the Research Centre operations, managing staff, ensuring compliance with regulations, and maintaining the Research Centre facilities and administration. They will also think creatively about the Centre’s different spaces and, alongside Gallery colleagues, will help produce exciting research programming.
An ideal candidate will have experience in a comparable multifaceted role, and will bring to the Gallery strong leadership, excellent communication, creative programming, innovative problem-solving, and strong organisational skills to manage both day-to-day operations and strategic planning for the Centre.
This is a full time, permanent position and requires on-site working 5 days per week.
Applications closing date is 2nd January at 23:30hrs.
The client requests no contact from agencies or media sales.
Terms: 30 hours per week / 0.8 FTE, 4 days per week; two year contract with possibility for extension
Salary: £41,200 - £56,650
Location: Remote working and quarterly in-person team away days.
Line Manager: Executive Director
Please note that you must have the right to work in the UK.
Closing Date: 4th January 2026
About BASIC
BASIC is an independent, non-profit think tank working to safeguard humanity and Earth's ecosystem from nuclear risks and interconnected security threats, for generations to come. Our vision is for a global security consensus founded on multilateralism, the recognition of the indivisibility of security, adherence to Earth's planetary boundaries, and consideration of future generations.
For nearly 40 years, we have built a global reputation for groundbreaking dialogue and incisive thought leadership to strengthen international peace and security. We are an intellectually and culturally diverse team of 20 expert-practitioners with deep institutional experience, headquartered in London with additional presences in Berlin and Rome. We are independent, receive no core funding from any state, and our project work is funded transparently.
BASIC's approach to resolving contemporary nuclear dynamics is centred on dialogue as both a practice and a philosophy. We interpret dialogue broadly, recognising that meaningful engagement takes many forms: from facilitating direct strategic conversations between adversaries grounded in conflict resolution principles, to developing networks and diplomatic initiatives that build consensus around shared objectives, to shaping the intellectual foundations of policy discourse through rigorous research and thought leadership.
BASIC is a fast-paced and rewarding environment with an exceptionally positive and inclusive team culture. We have experienced rapid growth over the past decade and are well-suited to people who are motivated by our mission, able to work at a sustained pace, keen to develop professionally, and enjoy being part of a collaborative team working on consequential issues.
What We Offer
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Competitive salary with room for growth
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30 days annual leave (pro rata), plus bank holidays and closure days over the December festive period
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Employer pension contributions of 5% (above the national minimum)
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Flexible working arrangements, with set days (Wednesdays required) but flexibility on hours
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Remote working with option to use co-working space
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1-2 all-staff in-person team away day per year, as well as other in-person working opportunities
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Opportunities for professional growth and development
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Excellent team culture built on respect, openness, and inclusion
The Role
BASIC is seeking an experienced and strategic Communications Manager to lead and implement effective communication strategies that amplify our mission, enhance our brand identity, and strengthen engagement with key audiences. The ideal candidate will have exceptional written and verbal communication skills, a proactive approach to storytelling, and the ability to collaborate across the organisation to ensure clear, consistent, and impactful messaging.
Reporting to the Executive Director, the Communications Manager will play a central role in shaping BASIC’s external presence, working across programmes to craft compelling narratives for social media, the website, and other digital platforms, as well as press contacts.
The Communications Manager will be the point of contact for all communication activity and will be responsible for setting the strategy and communicating this to the team. As an organisation, BASIC is keen to develop brand identity, particularly amongst our programmes and the Communications Manager will be instrumental in developing this work.
Key Responsibilities
Organisational Communications & Strategy
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Develop and implement a comprehensive communications strategy aligned with BASIC’s mission and objectives including a strong link to impact.
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Lead the evolution of our social media strategy, ensuring increased engagement and impact.
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Develop and implement strategic online communication plans to enhance BASIC’s digital presence, ensuring consistent and engaging messaging across all platforms.
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Oversee BASIC’s branding and identity development, ensuring consistency across programmes and platforms. This includes: organisational brand asset, image, review and refresh.
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Act as BASIC’s press officer, managing media engagement, journalistic contacts, and public relations.
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Plan and execute BASIC’s website redevelopment strategy, including better functionality for fundraising efforts and overseeing all aspects of website content/management.
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Draft, edit, and manage organisational newsletters using MailChimp/MailerLite, ensuring clear, engaging, and audience-focused content that aligns with BASIC’s communications strategy.
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Provide communications training to staff, fostering a culture of shared responsibility for communications.
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Create promotional materials to advance BASIC’s initiatives.
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Strengthen BASIC’s internal and external communications, ensuring alignment with key stakeholders.
Programme Responsibilities
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Develop and execute tailored communications plans for specific programmes, ensuring alignment with organisational goals and effective audience engagement.
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Collaborate with programme teams to create and distribute engaging content that highlights programme achievements and key messages
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Work with programme teams to define the strategy, vision and purpose of newsletters
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Coordinate programme events (virtual and in-person), in terms of communications outreach to increase visibility and structuring of success stories
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Support the creation of digital content (social media posts, website updates, videos, etc.) to promote programme activities and initiatives
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Assist with publishing programme reports including proofing and providing guidance for branding and imagery
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Provide communications support for programme fundraising activities
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Monitor and analyse communications impact across programmes, using feedback and data to suggest improvements and ensure messaging is reaching the right audiences
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Help to manage relationships with key stakeholders for each programme by ensuring ongoing engagement and support for programme objectives
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Ensure consistent branding and messaging across all programme communications to maintain coherence with the organisation's overall identity
Person Specification:
Essential:
- Bachelor's or Master's degree in a relevant field (e.g., Marketing, Education, Business, Fundraising)
- 8+ years of working in a communications role
- Knowledge of global security or related issues with linkage to UK policy
- Proven experience in developing and implementing communication strategies aligned with organisational goals and objectives
- Exceptional verbal and written communication skills, with the ability to craft clear, compelling messages
- Ability to generate innovative ideas and content that engage target audiences and enhance brand visibility
- Strong networking and stakeholder engagement skills
- Experience in monitoring and evaluating communication impact through media coverage, engagement metrics, and analytics. Ability to evaluate the effectiveness of strategies and identify areas for improvement.
- Strong collaborative skills with the ability to work effectively across teams to ensure consistent messaging and brand representation.
- Keen eye for detail with a commitment to accuracy and quality in all communications materials
Desirable:
- Experience in crisis communications, including drafting statements and managing sensitive issues.
Why Join BASIC?
This is an exciting opportunity to shape the communications strategy of a respected international security think tank. If you are a creative, strategic, and proactive communicator who thrives in a collaborative environment, we’d love to hear from you.
Working to safeguard humanity and Earth’s ecosystem from nuclear risks and interconnected security threats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Steps to Success Project Coach (7- Months Maternity Cover)
Location: Hastings covering the East of the County
Salary: £26,000 – £29,291 per annum (depending on experience)
Hours: 37 hours per week (full-time)
Contract: Fixed Term
Reports to: Area Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
·Ethical – We work with professionalism, honesty and integrity
·Passionate – We reach out enthusiastically to all who need our support
·Innovative – We inspire, enhance and improve
·Collaborative – We engage, support and share with others
Steps to Success
CXK delivers the Steps to Success programme across East Sussex, in partnership with East Sussex County Council.
Funded by the Careers Enterprise Company, this exciting project delivers a tested model across secondary schools, supporting young people in year 11 to achieve successful post 16 pathways.
The Team
The Project Coach will be based within CXK’s Youth Employability Service (YES) and will undertake regular careers-based interventions with young people, supporting them to understand their options and take steps toward achieving their goals around education, training and /or future employment. The coaches’ approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking a dedicated and compassionate Project Coach.
You will support a caseload of young people in Year 11, seeing them in their school setting or in the community if they are not attending school. Working across the East of the county, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.
You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. Also supporting parents/carers to be aware of their young person’s next steps and the opportunities available.
About You
This is a fantastic opportunity for someone with experience working with young people, especially SEND and Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage your caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· An understanding of the needs, and challenges faced by young people who are at risk of not being in education, employment or training
· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Essential Criteria
· A willingness to travel with a full UK drivers’ licence and use of own vehicle
· Experience working with young people
· Demonstratable experience of engaging and supporting young people.
· Be aware of risks, health & safety and safeguarding concerns, to act and escalate as appropriate
·Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
·Experience of assessing individual needs, develop action plans, and monitor progress
·Skilled in managing a varied caseload and maintaining accurate and confidential records
·Understanding of the post-16 education, training, and employment landscape
·Ability to build trust and maintain regular, consistent contact with young people
·Self-motivated and able to work independently as well as part of a team
· Competent in using IT systems, databases, and digital communication tools
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Steps to Success programme, this role gives you the chance to empower and motivate young people to take positive steps into further education, employment, or training.
You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. You will balance 1:1 support, multi-agency collaboration, school visits, and parent/carer engagement. It’s a role that requires initiative, empathy, and a passion for supporting opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
·Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
·Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
·Training and development programmes and opportunities
·Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Sunday 14th December 2025
Application review date: Monday 15th December 2025
Interview date: Wednesday 17th December 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment AT CXK dor ORG
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Professional Standards Manager
We are looking for a meticulous, fair-minded and collaborative Professional Standards Manager who is committed to protecting the public and championing high standards in psychotherapy, to join our Complaints & Conduct Team.
Position: Professional Standards Manager
Location: Hybrid – London-based with flexible working
Salary: £51,108 per annum (full time equivalent)
Hours: Full time, 35 hours per week (part-time considered, minimum 28 hours)
Contract: Permanent
Closing date:Friday 2 January 2026
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the role
As the Professional Standards Manager, you will play a central role in the effective operation of the Complaints and Conduct Process (CCP). You will oversee the day-to-day management of investigations, assessments and adjudications of concerns raised about our registered therapists, ensuring all cases are handled with integrity, fairness and procedural accuracy.
You will ensure service standards are met, maintain robust case management records, and support colleagues through legal complexities, subject access requests and regulatory reporting.
Working closely with the Professional Conduct Committee (PCC), you will provide case updates, contribute to root-cause analysis, support the development of the annual report and attend PCC meetings as an active participant. You will also support adjudication hearings, including acting as presenting officer for interim suspension hearings, and ensure outcomes are communicated clearly to all relevant parties.
This role offers both operational responsibility and strategic impact. You will contribute to regulatory development, policy work, and reaccreditation with the Professional Standards Authority, helping to uphold professional standards and safeguard the public.
About you
You will bring experience of managing complex complaints in a professional body, regulated organisation or similar environment. Skilled at quickly interpreting detailed information, you are able to make sound, evidence-informed decisions while managing multiple priorities with care and structure.
You will be confident communicating with a wide range of people including complainants, registrants, legal professionals, panel members and internal colleagues always demonstrating clarity, empathy and professionalism.
You are committed to equity, diversity and inclusion, and support psychologically safe and reflective team environments. You will be comfortable contributing to consultations, producing briefings, undertaking policy research and supporting continuous improvement in complaints handling and regulation.
About the Organisation
The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.
Their charitable objectives are to promote:
- the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
- research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
- high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
- the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public
Other roles you may have experience in could include Complaints Manager, Regulation Officer, Professional Standards Officer, Conduct and Complaints Manager, Quality and Standards Manager, Casework Manager, Fitness to Practise Coordinator, or Governance and Compliance Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.


