Education research manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this role is a permanent position, but we would consider a Fixed Term Contract for an outstanding candidate. Although the closing date is 30th September, we are reviewing and shortlisting applications on a ongoing basis so do apply as soon as possible.
The role is hybrid, so for full time hours would mean 40-60 percent of the time worked from our Bradford offices (2-3 days).
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Context:
CAP is a national charity that is driven to help release people from debt, poverty and their causes through partnering with local churches. We do this by providing a variety of services: CAP Debt Help, CAP Job Clubs, CAP Release Groups and CAP Life Skills. We also help churches teach basic budgeting and money management skills through our CAP Money course. Our debt help service involves holding client assets. CAP is regulated by the Financial Conduct Authority. The continued success of our work rests on a bedrock of vital background functions, which includes the finance department.
Purpose:
The finance department is going through an exciting period of transformation. Working alongside the Chief Financial Officer and the Head of Financial Planning & Analysis, this role will help shape the strategy and delivery of excellent forward-facing financial planning, statutory and regulatory reporting, costing and client asset management.
This role will be responsible for identifying opportunities for continuous improvement whilst driving efficiencies across the finance department. Taking ownership of providing potential solutions to enable us to strengthen our core financial processes, from both a systems and process perspective, whilst encouraging thought and challenge around our current ways of working.
This role will take accountability for the oversight and management control of the Finance Operations team, providing outstanding customer service to both our internal and external customers and stakeholders.
Personality:
We are dedicated, enthusiastic and take a professional approach to our work, within a relaxed, supportive environment.
Reports to: Chief Financial Officer
Direct Reports: 1 x Assistant Financial Accountant, 5 x Finance Assistants
Passion:
We are extremely passionate about providing excellent service to our multitude of internal and external stakeholders.
Role:
Accountabilities:
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Build and develop a strong finance operations function with robust internal and external controls through active line management and regular training
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Drive the annual statutory reporting process - developing a clear timeline, planning and negotiating with our internal communications team to deliver a high quality annual report for Trustee approval and sign off
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Lead the external audit process, negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee.
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Oversee the CASS annual audit process, which includes negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee.
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Develop and deliver comprehensive and insightful regular balance sheet reporting and forecasting (capital expenditure, cashflow, liabilities and reserves) to support the financial sustainability of CAP, highlighting risks or opportunities to enable informed decision making by Executive Team and the Board
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Identify and implement process and system improvements, shaping and improving the effectiveness of the finance operations team.
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Take the leading role in the finance ledger system replacement procurement, design & implementation
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Provide support to ensure key operational and financial targets are delivered
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Develop, recommend and implement cash and capital management systems and reporting
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Provide assessments of capital expenditure business cases and strategic opportunities to support and influence decision making
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Support the month end and annual accounting processes to ensure accurate reporting of the financial performance
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Advise the Chief Financial Officer on technical areas of expertise, undertaking research as required, in particular financial reporting, VAT and tax.
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Provide financial accounting advice and support to the Head of Financial Planning & Analysis in the preparation of budgets
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Submission of all mandatory external surveys and reports as required by deadlines (ONS, FCA etc)
Manager accountabilities:
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Manager is proactive in creating a culture of personal development in the team, including but not limited to conducting Annual Appraisals and Development Reviews (AADs), and coaching style catch ups for every direct report
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Manager is a secure and honest leader, able to acknowledge mistakes, lead with vulnerability and build a high trust team
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Manager has excellent written and verbal communication skills and can tailor these to the audience and situation as needed
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Consistently and professionally articulates the needs of the team to wider stakeholders, whether as part of specific projects or business-as-usual tasks
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Manager is able to balance team workloads, boundaries and health using appropriate and effective strategic methods such as LEAN, problem definition and ideation tools
Senior Leadership accountabilities:
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Strategy. Understands the organisation and industry context, knows how to set strategic plans and execute them well.
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Operational oversight. Delivers on the department’s goals and strategic priorities, knows how to lead the department through change and is constantly looking to improve processes.
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Developing and leading people. Able to lead managers and develop them to deliver on accountabilities. Highly skilled at appraisals and setting targets.
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Promoting healthy culture. Ensuring department work and behaviour exemplifies CAP’s values.
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Collaboration (across departments). Strong in organisational awareness and passionate about cross-collaborative working.
Measurable outputs:
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Budgets (capital and other items) delivered on time and within budget
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Objectives agreed annually delivered as planned
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Monthly reporting pack delivered to the agreed timetable
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Finance transformation programme delivered successfully
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Successful completion of the annual statutory audit process
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Identification of further improvements needed to financial processes and controls as appropriate
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Delivery of new chart of accounts structure
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Balance sheet & Cash Flow - annual, monthly and quarterly - including forecasts
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Statutory returns completed on time
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Effective regular 1:1 meetings held with direct reports
Culture:
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centred culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.
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Attendance at annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Person:
Education:
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Qualified Accountant (CCAB) with Post Qualification Experience
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Degree or professional level education
Experience:
Essential
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At least 3 years experience at a senior level within a finance/accountancy environment
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Senior level financial accounting experience
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Experience of reviewing controls & processes
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Experience of leading the annual accounts & audit process
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Experience of leading teams to meet key objectives or targets
Desirable
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Senior level financial accounting experience in a not-for-profit organisation
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Experience of installing/upgrading accounting systems
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Prior experience of working in a CASS 11 environment
Skills/abilities:
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A strategic thinker, able to plan and forecast with an exceptional level of organisational awareness.
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Ability to interpret technical accounting regulations into everyday language
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Demonstrable effective influencing skills at a senior level
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Significant understanding of financial control and risk
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Excellent technical finance and accounting knowledge
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Demonstrate strong understanding of business needs and relevant application of accounting standards
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Good strategic insight and understanding of organisational aims.
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Possess a problem solving, analytical mindset with a high level of attention to detail
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Excellent communicator and presentation skills, both verbally and in writing
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Strong excel skills and use of data manipulation tools
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Ability to prioritise and manage own workloads, be organised, have a flexible working style and enjoy working to tight deadlines
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Ability to lead a team in actively promoting the cultural values of CAP
Christian commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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Following the CAP Safeguarding policy in addressing any concerns appropriately.
The Bone Cancer Research Trust is excited to offer this opportunity to join our team as a Support Officer. You will help deliver and develop our support service for patients, families, and friends affected by primary bone cancer. Acting as a first point of contact for those in need, you will provide empathetic and professional support and guidance while ensuring the service runs smoothly.
We’re looking for an organised and proactive individual with excellent communication skills and the ability to manage multiple priorities.
Working closely with the Support Service Development Manager, you will organise and facilitate virtual and in-person support groups, process patient support grants, and distribute our health information resources in a timely and accurate manner.
While experience in a charity support setting is desirable, we welcome applicants with transferable skills who can support vulnerable people - ensuring that no one faces primary bone cancer alone.
To apply please see attached job pack, application form and equality & diversity monitoring form. Please apply by 12pm Thursday 18th September.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.

The client requests no contact from agencies or media sales.
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our benefits include:
- Excellent pension scheme (up to 12% employer contribution)
- Private medical insurance, life assurance, dental insurance, healthcare cash plan (via salary sacrifice), eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (starting at 25 days)
- Flexible working arrangements and much more!
The Role
What will I be doing?
As Project Officer, Physics Workforce, you’ll be part of the Education and Workforce team, supporting our mission to build a strong, diverse physics workforce for the future. Your work will help identify and address the skills needs of physics-powered sectors and highlight the vital role physics skills play in our economy.
You’ll support the delivery of projects, research and evidence-building activities that influence education, skills policy and practice, working closely colleagues across the organisation, members and other external stakeholders.
Projects you may work on include:
- Supporting research to map skills gaps in physics-powered industries
- Coordinating stakeholder networks across education, skills, higher education, and business sectors
- Helping to design and deliver events, research launches, and campaigns that drive engagement and impact
- Supporting the management of project processes including contracts, tenders, budgets and reporting
Who will I work with?
- Manager, Physics Workforce
- Colleagues across Education and Workforce, Policy, Communications, EDI, Public Engagement, and Membership
- Members, employers, education providers, and other key stakeholders in education, skills, and business.
What skills and experience do I need?
Essential criteria
- Experience working in an education or skills policy/strategy environment (STEM focus desirable, but not essential)
- Strong project management and administrative skills, with the ability to manage multiple projects
- Skilled in data collection, analysis and presenting research findings for different audiences
- Excellent relationship-building skills with internal and external stakeholders
- Strong communication skills – written, verbal and presentation
- Team player, proactive and highly organised
Nice to have
- Knowledge of STEM/physics education or workforce development issues
- A recognised project management qualification (e.g. APM, City & Guilds, Pitman)
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work at the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Job title: Deputy Director of Global Development, North America
Salary: circa £80,000 to £90,000
Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).
We are recruiting the exciting position of Deputy Director of Global Development, North America. This is an opportunity to drive Imperial’s ambitious fundraising efforts in North America as we embark on our first comprehensive campaign.
Imperial is a world-leading university, ranked 2nd in the world and 1st in the UK and Europe. Our research performance is unparalleled in Europe; real-world impact is in our DNA. From climate science to AI, medicine to sustainable engineering, our research and teaching are shaping the future and addressing some of the world’s most urgent challenges.
Our placing in the rankings is a by-product of our work to nurture an environment where our staff and students are valued and can thrive. Imperial is focused on offering the best possible education, conducting high-quality research and innovating to make the world a better place.
This is an exciting opportunity to join us at a moment of extraordinary momentum. Reporting to the Director of Development: Principal Gifts and Global, you will lead fundraising efforts for North America. You will be responsible for achieving ambitious campaign goals, working closely with senior colleagues across Advancement, and engaging with the President and other senior leaders to support Imperial’s international presence and profile in the region.
You will have strong track record in securing major gifts and engaging high-level donors with the ability to navigate complex institutional relationships with professionalism and diplomacy. The role requires regular travel to North America.
If you are inspired by the chance to help deliver lasting global impact through education and research leading positive change and believe in the power of STEMB to shape a better world, we would love to hear from you.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following roles:
- Director of Development: Principal Gifts & Global
- Deputy of Global Development, Asia
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Further Information
Imperial College is partnering with Constellate Global Talent on this search.
No agencies please.
Please familiarise yourself with the attached Candidate Pack. This role will remain live until it is filled therefore please complete and submit your application at the earliest possible opportunity to avoid potential disappointment. To apply, please submit a CV and covering letter.
PWSA UK is a small charity providing lifelong support to all those affected by Prader-Willi Syndrome (PWS). PWS is a rare genetic condition causing an overwhelming and uncontrollable drive to eat that can be life-limiting, as well as learning and physical disabilities. We provide a dedicated helpline, a comprehensive information hub, a network of peer support groups, a varied programme of community events, training for professionals working with those with PWS, and support for vital research. Our aim is to help our amazing community overcome the challenges and live life to the full with PWS.
We are looking for a part time PWS Specialist Advisor for Scotland to support the PWS community in Scotland. PWS is a rare and isolating condition and our ambition it to reach families in Scotland to provide impactful advice, support, information and training. The ideal candidate will have an in-depth working knowledge of health and social care systems and education in Scotland as well as a belief in the potential and value of people with Prader-Willi syndrome.
You will need to be able to demonstrate excellent interpersonal and communication skills, as well as being self-motivated and able to engage with families, health care professionals and policy makers.
The position is part time (3 days a week) and is home based and ideal for someone living in Scotland
Please submit your CV and letter setting out your motivation and suitability for the post. Please visit our website for more information about our work. Interviews will be by Zoom on Tuesday 30th September
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen for a Marketing and Communications Administrator to join the Marketing and Communications Team . Your role is to provide high quality administrative support to the Marketing and Communications team and the wider Fundraising, Communications and Retail Directorate.
This role is not open to sponsorship.
Role Requirements
- Dealing with incoming enquiries from across the organisation and externally to signpost to the right team in an efficient way.
- Point of contact for clinical administrators attending meetings, feeding back to marcomms team on activities and helping to keep lines of communication open between teams.
- Providing cover on press inbox if needed.
- Working with the team to create and send our weekly news round up.
- Facilitating the local induction and training of new staff to support new starters to feel welcomed, achieve compliance, and get up to speed in their roles.
- Arranging booking of regular Marketing and Communications team meetings.
- Maintaining the team sharepoint site.
- Supporting the team with planning and helping to monitor tasks that come in.
- Supporting the Digital Manager with managing tickets and enquiries to our web developers.
- Supporting the Marketing and Communications Officer to manage the collateral review and management process and assist with archiving.
- Assisting with intranet updates.
- Fulfilling printing and laminating requests.
- Creating posters and templates for retail.
- Creating resources for events eg name tags, signage.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Stonyhurst – Director of Fundraising
Location: Remote working with travel as needed and appropriate time at Stonyhurst, Clitheroe, Lancashire to deliver the requirements of the role.
Salary: £100,000 per annum.
Contract: Permanent, full-time.
Stonyhurst College, the UK’s leading Catholic co-educational boarding and day school for pupils aged 3-18, is seeking a high value fundraising expert to design and deliver a high-performing philanthropic programme to ensure long-term sustainability.
Stonyhurst is the oldest continuously existing Jesuit school in the world – founded in 1593 in France, the College moved to its present site in Lancashire’s Ribble Valley near the market town of Clitheroe in 1794. As well as encouraging pupils to achieve their academic potential, the school works to develop well-rounded, competent future adults who can help change the world for others.
Working across the site and the wider community, the Director of Fundraising will lead on the development and delivery of a multi-year fundraising strategy aligned with the College’s long-term vision and priorities, to help secure transformational giving for Stonyhurst. The role will be responsible for increasing income growth across capital, bursary, endowment and unrestricted giving, with a strong focus on major gifts and sustainable donor relationships, as well as personally managing a portfolio of high-value donors and prospects, and cultivating and stewarding six, seven and eight-figure gifts.
The role will involve some travel nationally and internationally to engage supporters and prospects, and the post-holder will be expected to act as ambassador for Stonyhurst, championing their mission and values.
This is a particularly exciting time to be joining Stonyhurst, with a new strategic plan committed to the highest quality of Jesuit formation and the continuous development of the school’s historic estate over the coming years.
The ideal candidate will be a strategic thinker, with a track record in building relationships with alumni, partners, stakeholders and donors, and in shaping and implementing effective fundraising strategies to drive income growth. With a strong background in high-value fundraising, they will have personally led the cultivation, solicitation and stewardship of high-value donors. Excellent research and analytical skills will be a must, combined with honed interpersonal skills and the proven ability to establish and maintain good relationships with a diverse range of people. Finally, candidates will have an affinity with private education and with the mission and purpose of Stonyhurst.
This role offers a rare opportunity to work in a beautiful setting, based in 1,000 acres of stunning countryside and to join a rich educational tradition that is five centuries old, spanning the globe.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 13th October, 9.00 am.
Title: Monitoring, Evaluation and Learning Advisor (Qualitative Evidence)
Salary: £41,000 to £56,000 per annum
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: 24-month Fixed-Term Contract
Hours: This is a full-time 35 hours per week
Responsibilities
About the role
We are seeking an experienced Monitoring, Evaluation and Learning Advisor to provide sound technical advice and guidance to ensure high quality qualitative outcome measurement tools and approaches in line with our increasing portfolio in disability and social inclusion in order to continuously improve Sightsavers’ evidence base.
As the MEL Advisor you will lead qualitative project baseline and endline data collection, coordination, reporting and learning to improve the quality of our programmes and Sightsavers impact. You will maintain and further develop Sightsavers’ qualitative outcome monitoring approach across our thematic areas and ensure high quality data collection, analysis and reporting.
Sightsavers has developed and introduced a MEL framework to measure the organisation’s strategic progress - Learning Accountability and Monitoring Progress (LAMP). The post holder will support its processes and make a significant contribution to understanding progress using qualitative evidence.
Responsibilities include:
Developing and strengthening practices
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Lead on the strengthening and design of innovative and participatory monitoring and evaluation methodologies and tools to assess outcomes and impact of programmes; support the integration of successful approaches in routine MEL practice.
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Lead on the piloting, implementation and revision of Sightsavers MEL approaches in existing and new projects including strong links with LAMP; support MEL team members to implement appropriate tools.
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Contribute to Country Office, Regional and Global capacity building plans and provide MEL-focused training and facilitation.
Technical Support and guidance
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Strengthen the use of Theories of Change (ToC) within projects through participating in their development and ensuring clear relationships between ToC and baselines and endlines.
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Provide technical support to logframe development during the project design process ensuring strong links with LAMP, particularly for social inclusion and inclusive education projects.
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Contribute to project MEL planning by ensuring continuity between baseline and endline data collection tools, and annual monitoring tools.
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Ensure the accurate design of evidence gathering elements, including clear and robust rationale, budgets and resourcing.
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Maintain open lines of communication among internal stakeholders about project progress and escalate risk when needed. A key focus is to assist institutional funding and senior management with communications on project progress and challenges.
Evidence generation and learning
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Lead Country and Global teams to conduct evidence generation activities to support strategic direction including, project baseline, annual and endline data collection, reporting and learning at project and portfolio (strategy) level
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Analyse, consolidate and disseminate indicator baseline and endline data, provide technical support to donor reporting when necessary
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Support the integration of needs and opinions expressed by people and communities we serve
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Collaborate with MEL team members to analyse performance data, write reports and provide recommendations
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Ensure that learning from project baselines contributes to project design, implementation and improvements in MEL practice
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Support the design, delivery and dissemination of learning, particularly around inclusion, within and between relevant thematic areas
The post holder is expected to travel up to eight weeks a year locally and internationally. The role offers flexible working from home and the office to be agreed upon with the line manager.
Skills and Experience
As the successful candidate you will possess a degree in a relevant field or subject (international development, public health, social sciences), or equivalent learning and experience. You will have a background in the comprehensive design and delivery of outcome focussed qualitative approaches/techniques including participatory MEL, tool development, data collection, analysis and reporting, and have experience of analysing rich qualitative data from multiple sources including the use of appropriate analysis methods and data analysis software tools.
Further required knowledge, skills and experience include:
Essential
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Experience in monitoring, evaluation and learning gained within the international development sector in programme countries.
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Excellent technical skills in monitoring, evaluation and learning: developing and using theories of change, designing MEL plans, designing logframes, managing oversight processes, sharing evidence and communicating learning, data quality assessment.
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Experience producing analytical reports and communication materials of good quality for a wide range of audiences, particularly using qualitative data.
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Excellent self-management and initiative with proven ability to independently manage large, complex pieces of work with multiple stakeholders in a high-pressure environment working to competing deadlines.
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Ability to build and manage strong, effective working relationships with internal and external audiences on complex international development projects (working with multiple countries and continents)
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Ability to balance attention to detail with understanding the big picture.
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Sound knowledge of Microsoft Office products and relevant use of artificial intelligence (AI) software
Desirable
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Fluency in other Sightsavers’ languages e.g. French, Portuguese, Bengali, Kiswahili.
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Experience in MEL for social inclusion and/or education programmes and inclusive data skills. Disability data skills are an asset.
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Skilled in efficient working practices within a geographically disbursed team.
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Experience of planning, monitoring and evaluating flexible adaptive programmes.
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Understanding of operational research methodologies and approaches
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
Closing date: 21 September 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Fundraising Lead
Salary: 47,000 to 57,000 dependent on experience
Location: York, London, or remote ( North of England base preferred)
About The Role:
Are you passionate about unlocking potential? Can you drive high impact funding for STEM Education and build partnerships that transform lives?
We are looking for a results-oriented and dedicated Fundraising Lead, who will be:
- Seeking out new high value funders who share a passion for ensuring young people, wherever they are, have the access, skills, and knowledge in STEM to thrive.
- Building their own new business pipeline, as well as developing and closing 5, 6 and 7 figure partnerships with major companies.
- Responsible for the entire new business process, from seeking out new potential partners via our networks, or through research, to developing compelling proposals and pitches and closing deals.
- A strong networker and relationship builder, driven by targets and results.
- Capable of working closely with the account management team and other internal stakeholders, and adept at keeping accurate records to enable effective handover and forecasting.
About You:
Candidates will demonstrate our values: Sustainable – Innovative – Proactive
STEM Learning is looking for a candidate with high value fundraising experience, particular in corporate fundraising. Some experience of major donor fundraising would be beneficial as we look to build a philanthropy programme.
Our ideal candidate will show:
- Demonstrable experience of winning 5 and 6 figure partnerships with major blue chip companies.
- A strong understanding of current CSR and sustainability trends and issues and how that relates to charity partnerships.
- A mentality that is target driven and will be able to evidence a track record of hitting and achieving fundraising targets.
- Even if you do not have experience working in education or with young people, you are able to demonstrate a passion for the power of STEM and education to impact young peoples’ lives.
About Us:
STEM Learning’s vision is 'improving lives through STEM education’ by empowering young people with the skills and knowledge to thrive through effective teaching and learning.
We are proud to be the largest UK resource for supporting STEM teaching and learning through the provision of continuous professional development courses, resources, STEM Ambassador volunteers, online communities, and a wealth of other enhancement and enrichment activities. We do this in partnership with a wide range of organisations and individuals.
This role will pay a key part in generating the funds that will continue to deliver our impact led programmes.
Our York office is situated on the beautiful campus of the University of York with easy travel links into and out of the city.
Our Benefits:
- 30 days holidays plus bank holidays
- Access to a fantastic pension scheme
- A comprehensive employee assistance programme.
- Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
- Excellent learning and professional development opportunities to enhance career development for all staff, at all levels, and all stages of their career.
Next Steps:
To apply please submit your CV and a cover letter explaining what interested you in the role and why you think you are our ideal candidate.
Closing date:
There is no closing date for this appointment; applications will be reviewed on an ongoing basis so early applications are recommended. Please note the opening date of this position was 12/09/2025.
STEM Learning strives to be diverse and inclusive – a place where we can ALL be ourselves. We encourage applications from all backgrounds and communities, and are committed to employing teams with diverse abilities, skills, and experiences.
We foster a culture where every employee’s voice is respected and valued.
The client requests no contact from agencies or media sales.
Oxford is excited to invite applications for a newly created role that will lead fundraising for its School of Geography and the Environment (SoGE). The Head of Development will be a key member of the Social Sciences Development team within Development and Alumni Engagement (DAE), who will work closely with SoGE and DAE leadership to establish a small Geography team, and to develop a fundraising strategy that serves the School’s goals and grows its philanthropic support.
SoGE is one of the foremost geography and environment university departments in the world, internationally recognised for the quality of its research and teaching. Geography at the University of Oxford is a large, vibrant and intellectually diverse community comprising the core academic department of the School of Geography and the Environment, its three research centres: the Environmental Change Institute (ECI), the Transport Studies Unit (TSU) and the Smith School of Enterprise and Environment (SSEE) and several geographers based elsewhere in the wider university.
This is a special opportunity to work collaboratively with academic colleagues who craft robust, imaginative and forward-looking answers to pressing questions about the environment, technology, geopolitics and socio-economic change.
This is a fantastic opportunity for an experienced major gifts fundraiser who is looking to grow their career in Higher Education through a senior role combining significant fundraising with management of a small team. You will be a collaborative fundraiser with expertise in major gifts and a strong track record of securing complex philanthropic support. Thriving in a fast-paced environment, you will be a strategic thinker and a skilled operator—communicative, adaptable, and adept at building strong, lasting relationships. Your ability to establish credibility and foster trust across a wide range of internal and external stakeholders will be key to your success, as will be a knowledge of and passion for issues relating to the School’s work, and that of the Social Sciences more broadly. Experience in Higher Education or the charitable sector, as well as of managing staff, is desirable. Above all, you will share Oxford’s mission and be driven to create meaningful impact through strategic philanthropic partnerships.
What We Offer
Working at the University of Oxford offers several exclusive benefits, such as:
· 38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
· One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
· A commitment to hybrid and flexible working to suit your lifestyle.
· An excellent contributory pension scheme.
· Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
· Access to a vibrant community through our social, cultural, and sports clubs.
Sponsorship and Right To Work
This role may meet the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa.
Please let us know in your application if you require sponsorship.
Application Process
To apply, please upload:
· A covering letter/supporting statement
· Your CV
· The details of two referees
The closing date for applications is 12 noon on Friday 26 September 2025
Interviews will take place on Wednesday 8 October 2025 and will be held in person in central Oxford.
The University of Oxford Development and Alumni Engagement Office is committed to having a team that is made up of diverse skills and experiences, and reflects the community that we serve. We encourage applicants from all sectors of the community and are especially keen to encourage candidates from under-represented groups to apply.
We raise funds in support of the University’s academic priorities, securing donations for all aspects of academic and student endeavour.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FREELANCE CONTRACT DETAILS
Role Title: Engagement and Communications Lead
Reports to: Programmes Director
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Location: Hybrid
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Total Contract Days: 40 days at £250 per day
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Working days: 2-3 days per week
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Contract Budget: : £10,000 with opportunity for extension.
IN A NUTSHELL
Would you like to drive and support the development of Stour Trust's narrative, story telling, communucations and engagments? The organisation is an at exciting stage have delivered a wide range of projects within land justice, civic power and policy.
You will be a key asset in project development, design and delivery and will work with the team to ensure that activities are executed.
Organisation Profile
Stour Trust CIC is a social enterprise which aims to improve the social and economic lives and wellbeing of local people by innovating new models of community-led regeneration through provision of genuinely affordable housing, community, work and cultural spaces. We seek to:
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Democratise access to built space and assets through influencing policies to deliver racial, social and economic justice for under-represented communities.
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Remove the disconnect between local communities and the buildings/assets that exist within them to serve the common good.
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Support the development of art and creative practice across communities, partnering with educational institutions, local organisations and government stakeholders to meet this vision.
SCOPE
MAIN RESPONSIBILITIES
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Lead on Stour Trust's website redevelopment, liaising with our freelance web designer, freelance copywriters and other parties as needed.
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Build Stour Trust’s key resource and information bank for the organisation's communication output to be used for websites, funding and events.
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Lead on collating relevant research, legacy and archived work, frameworks, guides and case studies.
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Develop key comms messaging for Stour Trust's social media platforms.
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Support copy and narrative writing for the organisation's mission areas..
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Support Stour Trust's three strategic project areas: Land & Spatial Justice, Racial & Economic Justice and Policy.
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Develop project delivery frameworks and timelines to support clear accountability and communication for projects, using project management tools
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Develop simple pitch decks, posters, case studies and proposals for partners or collaborators and manage sub-contractors as needed.
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Support key partnerships and relationships keeping the team up to date on key events.
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Attend relevant in-person and virtual meetings and sessions to support the team.
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Manage a small budget in relation to projects including website development.
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Support other areas of Stour Trust's work.
We encourage applications with lived experience and/or from under-represented communities to apply.
Please send an expression of interest by 28th September 2025 including:
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Up to 300 word text of what Land Justice means to you
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Short links or examples of previous work ( even if this is from your recent education, volunteering or community projects)
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When you can start the contract
We will be reviewing applicants as we receive them.
We are genuinely interested in your approach, engagement and contribution to Land and Spatial Justice and the intersectionality of this work. This includes curation of events, knowledge exchange or thought pieces. If you are interested in leading or holding space for these themes, do state this within your EOI as other opportunities to support this work may arise. Thank you for taking the time to read and consider this proposal.
Job title: Deputy Director of Global Development, Asia
Salary: circa £80,000 to £90,000
Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required).
This role is based at Imperial’s White City campus. This role is a hybrid role, and the post holder will normally be expected to work 60% of their time onsite or out on university business.
Imperial College London seeks an accomplished and strategic development professional for the position of Deputy Director of Global Development, Asia – a key position as we prepare to launch our first university-wide fundraising and alumni engagement campaign.
Imperial is one of the world’s great universities, ranked second globally and first in the UK and Europe. Our excellence in research and education is matched by our commitment to solving global challenges - from climate resilience and global health to transformative technologies and sustainable innovation.
As a member of the Principal Gifts and Global team, you will lead our development efforts across Asia and also oversee fundraising in the Middle East and Africa. Working closely with colleagues in Advancement and in partnership with senior academic and university leadership, you will shape and deliver the College’s philanthropic strategy in these regions. The role will be central to cultivating major philanthropic relationships, supporting regional engagement for Imperial’s President and senior representatives, and contributing to the wider success of our global campaign.
Reporting to the Director of Development: Principal Gifts and Global and working closely with senior leadership across the university and the Advancement Division, you will lead a high-performing team focused on principal gifts and international development. You will also serve as the strategic lead for Asia, while overseeing development efforts in the Middle East and Africa.
This is a unique opportunity to shape and lead our engagement with high-net-worth individuals and stakeholders across these regions, connecting them to Imperial’s world-leading research and innovation ecosystem.
This position is an opportunity for an experienced fundraiser with international vision, deep cultural awareness, and a strong record of securing significant gifts. The role will require diplomacy, strategic insight, and the ability to operate effectively within a complex global institution. Experience working across Asia and fluency in one or more Asian languages would be advantageous.
If you share our belief in the transformative potential of STEMB and are inspired by the chance to help deliver lasting global impact through education and research, we encourage you to consider this unique opportunity.
This is one of three exceptional opportunities to join our dynamic team. As we continue to expand our international presence, we are recruiting for the following key leadership roles:
- Director of Development: Principal Gifts & Global
- Deputy of Global Development, North America
Each of these roles offers a unique opportunity to shape our strategic direction and build impactful partnerships.
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
Further Information
Imperial College is partnering with Constellate Global Talent on this search.
No agencies please.
The Director of Policy, Strategy and Governance is a new leadership role at the forefront of shaping and communicating our strategic direction.
As a member of the executive team reporting to the CEO, the Director will work with school leaders, other key external partners and teams within Camden Learning to drive high standards and grow a school-led system striving for both excellence and equity.
The Director will be responsible for leading, developing and communicating Camden Learning’s strategic direction, including plans for future growth and success. This entails keeping abreast of current developments, not only identifying opportunities and trends but also developing and supporting innovative approaches while ensuring alignment with Camden Learning’s goals.
The Director will be responsible for overall governance effectiveness, as well as provide strategic leadership for school governor services, ensuring effective support for governors in their key strategic and statutory roles. This includes establishing high-quality development and training programmes, the provision of a clerking service and bespoke support for governing bodies, as needed.
We are looking for a leader who can take ownership of shaping this role from day one – a strategic thinker, a skilled communicator, and a champion of inclusive governance. This is a rare opportunity to influence the future of education in Camden and beyond. Your leadership will help us tell our story, measure our impact, and ensure that our strategy remains both ambitious and grounded in the realities of our schools.
Key dates
- Applications close: 9am Mon 6 October
- First round interviews: Tue 21 and Wed 22 October (online)
- Final round interviews: Tue 28 October (in person at 5 Pancras Square, London)
- Start date: As soon as possible (January 2026), to be agreed with the successful candidate.
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Role: | Finance & CRM Administrator
Reporting to: | Financial Controller, with a dotted line to the Directors/Fundraising team
Purpose of job: | To work with the Finance and Fundraising teams to provide excellent finance, CRM & other systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include maintaining financial records, managing and maintaining a CRM database of contacts, supporting other digital systems, and some general administrative duties including IT support.
Working pattern: | 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: | Permanent
Salary: | £28,000-£30,000pa depending on experience
Who we are looking for
Are you fascinated by data with an excellent grasp on finance, IT and digital systems? Are you interested in the role financial, CRM & other digital systems play in how arts organisations and cultural projects are managed? Are you looking to take the next step in your arts finance, administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of Finance & CRM Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM which began in 2023.
This new role is essential to the success of the Finance & Fundraising teams, in providing effective finance and CRM administration support. The Finance and CRM Administrator will support income generation activities including fundraising and venue hire, as well as playing a vital role in keeping the Museum’s accounting systems working effectively.
This includes processing all types of financial transactions on Xero and maintaining records on Beacon. You will work as a key part of both teams supporting the Museum’s strategy through the provision of high quality financial & other data, and the maintenance of the underlying systems.
This is an exciting opportunity for a highly organised individual with strong financial skills, an attention to detail, and a flair for collaborative working and information management. You will be looking to expand your skillset and make a tangible impact on our work, through the effective use & development of the main systems underpining our financial strategy & income generation.
Key objectives
· Supporting the Finance team with accurate & timely processing & reconciling of all types of Museum transactions & ledgers including sales, purchases, banking & cash.
· Continue ongoing migration of supporter and customer data to Beacon CRM, working with all teams
· Support all staff with SharePoint migration project ensuring effective record management
· Continue seeking opportunities to improve the use of our digital systems to increase organisational efficiencies & income generation
Key responsibilities
Finance
· Raise sales invoices
· Process credit card transactions
· Credit control & reconciliation of the sales ledger
· Financial management of shop takings
· Process bank & cash transactions
· Bank reconciliations
· Produce financial reports & other ad hoc duties as required by the Financial Controller
· Gift Aid Claims support
· Training in and promoting use of XERO to staff
CRM Administration
· Maintain and update Beacon with all fundraising transactions including applications, prospects, & funding receipts
· Process donations, pledges and ticket payments from individuals, organisations, trusts and foundations
· Day-to-day administration of the Museum’s Friends & other membership schemes
· Maintain up-to-date and accurate records of contacts ensuring that strict confidentiality and GDPR legislation and guidance is adhered to
· Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
· Lead on development of improving existing CRM systems within Beacon CRM
· Assist in data capture and gathering to support fundraising compliance & applications
· Training in and promoting use of CRM to staff including building reports.
Admin support
· Basic IT support working with outsourced IT contractors and the Operations team
· Manage the ordering of office items
· Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins
· Supporting the Director’s Office Project Manager with governance & meetings
Other
· To perform any other tasks as reasonably requested by the Directors, Financial Controller and Fundraising team
Person specification
Essential :
· Excellent financial, administration & analytical skills
· Experience of financial systems such as Xero, Sage or QuickBooks
- Good understanding and experience of Excel
· Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
· Solid experience working with not-for-profit databases, such as Beacon CRM
· The ability to also work independently and take initiative within a small team
· Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
· Excellent IT skills including in depth knowledge of financial systems, CRM, Microsoft 365, SharePoint, and other cloud based digital systems
· An enjoyment of and willingness to engage with a wide variety of people and organisations
Able to act with discretion and maintain professional confidentiality at all times
· Appreciation of and support for the aims, values and ethos of The Foundling Museum
Desirable:
· An interest in and engagement with the work and ethos of the Museum
· An interest in and engagement with the arts, heritage and/or music
· Experience of working in a finance or fundraising environment
Benefits
• 25 days annual leave per year (pro rata) + bank holidays (pro rata)+ Birthday leave + Volunteering leave
• You will be eligible to join a group contributory pension scheme (3 months after your start date)
• Discount from the Foundling Museum Shop and local partner businesses
• Access to season ticket , rental deposit and cycle to work scheme loans (3 months from your start date)
• Free and discounted access to partner museums and galleries
• Free access to our fully funded Employee Assistance Programme for wellbeing – WISDOM
• Training support from our on line learning platform
Interview timetable:
Closing date: 5pm 1 Oct 2025
First interview date: 7 and 8 Oct 2025 (NB interview will include a job related task)
Second interview date for shortlisted candidates: 13 or 14 Oct 2025
How to apply:
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form.
On this application form you need to provide:
- Your contact details
- Details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
- What makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
- An explanation of why you wish to work for us
- Details of your notice period and names of 2 referees, together with the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
PLEASE NOTE: the application portal will request a CV. This is not necessary and can be ignored. Where it requests a CV please only upload the completed application form, and the optional Equal Opportunities form (if you wish to submit one).
Please get in touch with us details found on our website if you have any access requirements, for example if you would prefer to send your application via video.
Please note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from its Director.
About the Foundling Museum:
A seaman, a composer and a painter, and the moving story of the charity they started 270 years ago. The Foundling Museum is a recipe of art and care, which still looks after kids today. Coram, Handel, Hogarth, what’s not to love? Grayson Perry CBE, Foundling Museum Trustee
The Foundling Museum explores compelling stories of love, loss and care through art, music, writing and emotive objects.
The Museum is the UK’s only arts and heritage institution dedicated to the public understanding of lived experiences of care. Inspired by three great 18th-century activists - campaigner Thomas Coram, artist William Hogarth and composer George Frideric Handel - our mission is to inspire change and transform lives through the power of the arts. We believe in creative action that brings past and present together, to stimulate imaginations and enrich lives.
The Foundling is also the birthplace of creative philanthropy – combining art and fundraising to publicly support lived experiences of care. At the Foundling, the term ‘care’ refers to children’s social care, including foster care, adoption, kinship care, local authority care and children’s homes. Central to our work is well-being through exhibitions, events, collections, research and arts programmes with care leavers, looked-after children, and early years (birth to five years old).
Examples of our work include:
- Art projects which explore how our historic story of care still resonates today by addressing stigma and supporting mental health. We do this by working in a connected way, establishing collaborations with local health and community partners.
- ‘Tracing Our Tales’, our flagship training programme for care-experienced young people which was named Learning Programme of the Year at the 2022 Museums and Heritage Awards. Supported by our Learning Team, trainees learn art or creative writing skills in weekly sessions led by dynamic artists and poets, to build a creative portfolio.
- Exhibitions, collections and displays, ranging from tiny, touching identifying tokens left by mothers with their babies, to composer George Frideric Handel’s will. Around the Museum, you’ll find works of art by contemporary artists like Yinka Shonibare CBE RA, Tracey Emin and Michael Craig-Martin, as well as 18th-century artists William Hogarth, Thomas Gainsborough and Joshua Reynolds.
For an overview of our charitable activities, and relationships with funders, please view the Foundling Museum Annual Report 2024/2025 on this link.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.
Job purpose:
We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.
This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.
This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.
Hybrid working:
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
Member recruitment, engagement and support
Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.
Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.
Provide accurate information and support to new applicants, including actively promoting membership services and benefits.
Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.
Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.
To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.
Data management and reporting
To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.
To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.
Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.
To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.
Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.
Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.
Network Support
Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.
Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.
Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.
Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website
Team support
Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.
Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
Maintain and improve your own competencies through continuous professional development.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge, and experience
Essential
Experienced CRM/database user.
Good attention to detail and accuracy are essential.
Numerate, with experience of working in a subscription’s role and in a membership environment.
Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.
An appetite for problem-solving and making improvements and enhancing existing ways of working.
Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.
Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.
Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.
Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.
Knowledge and good understanding of GDPR
Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.
Able to always maintain confidentiality.
Able and willing to travel as and when required. This may include occasional overnight stays.
Desirable
Experience of working within the not-for-profit sector.
Knowledge and experience of Microsoft Dynamics.
Experience of working with networks/volunteers