Email marketing officer jobs in birmingham
Be part of a team that changes and saves lives. Design and deliver creative events that support military families caring for injured loved ones.
This is a demanding but deeply rewarding role that combines service delivery, engagement, and emotional resilience. As Events & Engagement Officer, you will work closely with our Operational Support Team to design and deliver a varied programme of online and in-person events. These will support the wellbeing of our Members (adult family members of injured veterans and serving personnel), reduce isolation, and build understanding of the challenges faced by military families.
The Ripple Pond is a UK-wide charity that supports the adult family members of physically or psychologically injured Armed Forces personnel and veterans. We provide peer support, structured guidance, and signposting to improve wellbeing and reduce isolation for families who often carry complex emotional burdens in silence. Our work is rooted in lived experience and built on a foundation of inclusion, compassion, and community.
The Operational Support Team lies at the heart of our frontline service. It delivers one-to-one support, coordinates safeguarding and triage, and ensures Members are connected to the right pathways at the right time. It is a trauma-informed, emotionally intelligent team that works with care and professionalism, ensuring that no one caring for an injured veteran or serviceperson feels alone.
You will start your time with The Ripple Pond by embedding into the Operations Team for approximately two months. This will give you a firm grounding in the lived experiences of our Members and ensure you’re fully trained to act as Duty Officer. As Duty Officer, you’ll receive and respond to referrals and enquiries, complete needs assessments, carry out risk assessments, and navigate Members to appropriate internal or external support. This may involve responding to distressing and traumatic situations, including domestic abuse, suicidal ideation, addiction, and other complex issues. You will also be expected to attend (online) multi-agency meetings.
This role requires emotional resilience, sound judgment, and exceptional communication skills. You will need to work flexibly, including some evenings and occasional weekends, and travel to a limited number of face-to-face events and meetings throughout the year. In return, you will be part of a supportive, values-driven team making a real and lasting difference to people’s lives.
Key Responsibilities
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Working with your colleagues to design and deliver an engaging and inclusive programme of digital and in-person events that support Member wellbeing, build confidence, reduce isolation, and encourage peer connection.
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Co-develop activities such as themed discussion groups, creative and recreational workshops (e.g. book clubs, craft groups, quiz nights, art workshops, journaling, fitness, etc.), and skill-building sessions.
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Plan and lead external engagement sessions for professionals and stakeholders to improve understanding of the Armed Forces family experience.
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Manage the full event cycle, from concept and scheduling to promotion, delivery, and evaluation.
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Work closely with the Operational Support Team to ensure all activities reflect Member needs and organisational aims.
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Act as Duty Officer on a rota basis, including during periods of staff leave or absence. This includes responding to new enquiries, completing needs and risk assessments, and triaging Members into appropriate pathways of support.
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Respond sensitively to Members disclosing trauma or distress and act in line with our safeguarding and escalation procedures.
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Attend virtual joint-agency meetings when required to support Members or represent the charity.
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Use digital tools to promote and deliver content (e.g. Zoom, Canva, Transpond, Eventbrite, CRM systems).
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Collect and evaluate Member feedback to help refine services and contribute to reporting and development work.
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Support cross-organisational projects and team-wide initiatives as needed.
Terms and Conditions
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Hours: Part-time, 21 hours per week
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Schedule: Three days per week, 9 am to 5 pm (1-hour unpaid lunch break)
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Flexibility: Some evenings and occasional weekends will be required to support Member activities or represent the charity. Time Off In Lieu (TOIL) will be provided
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Contract: Fixed-term, 18 months (extension subject to funding)
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Location: Home-based
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Travel:
˃ Expectation to attend up to 8 in-person events or meetings per year
˃ All travel time and reasonable expenses are reimbursed
˃ Depending on your location, some travel may involve overnight stays, which the charity will fully fund
˃ The ability and willingness to travel and stay overnight is essential
Person Specification
Essential
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Experience designing and delivering events (in-person or online)
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Strong interpersonal skills with empathy and emotional resilience
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Excellent written and verbal communication
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Ability to manage sensitive conversations and disclosures appropriately
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Familiarity with digital tools (e.g. Zoom, Canva, Eventbrite, CRM systems)
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Excellent organisational and time management skills
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Ability to work flexibly, independently, and as part of a team
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Commitment to safeguarding, confidentiality, and person-centred support
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Demonstrates emotional resilience and works confidently with individuals facing trauma, distress, or complex challenges
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Maintains strong professional boundaries and self-awareness, with a clear understanding of when to seek support
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Manages workload effectively under pressure, staying focused and prioritising in emotionally demanding situations
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Shows a consistent commitment to personal wellbeing and self-care when working in high-pressure or emotionally complex environments
Desirable
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Knowledge of or lived experience within the Armed Forces or veteran families
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Experience working in the charity sector
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Familiarity with trauma-informed approaches or peer-led initiatives
Other
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Full UK driving licence and access to a roadworthy, insured vehicle
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Willingness to travel across the UK and stay overnight where required
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Commitment to professional development and learning
Benefits
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30 days annual leave (pro rata) plus your birthday off
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6% employer contribution to your workplace pension scheme
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Access to an Employee Assistance Programme offering:
˃ Discounts and rewards on popular brands
˃ Free access to fitness and wellbeing apps
˃ Free legal, financial, and family advice
We aim to shortlist and interview candidates on 17 and 18 July 2025. Interviews will be held online and last around one hour.
Please submit:
- A CV that is clear, up to date, and proofread. If there are any gaps in employment, we encourage you to briefly explain them.
- A covering letter outlining why you're a strong fit for the role. Use the Job Description and Person Specification to reflect on your skills, experience, and potential.
Our roles attract strong interest. We’re committed to fair, person-centred recruitment. Please use your application to show us who you are; your strengths, values, and why this role matters to you.
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans




The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Communications and Engagement Manager in our South East England team, to lead the regional Communications and Engagement team and programme
The Role:
• Develop a regional communications and engagement plan that identifies opportunities aimed at generating new supporters for the Trust - raising our profile, creating opportunities to raise additional income and delivering high quality engagement and volunteering.
• Oversee delivery of the regional communications and engagement plan and ensure that related communications, engagement, visitor experience and volunteering opportunities are planned and resourced.
• Manage a small regional team of communications, engagement and volunteering officers
• Liaise and regularly work cross departmentally, to ensure communication plans reflect and support the national communications agenda. In particular, strengthen links with centrally based communications and volunteering teams, fundraising teams and conservation and focus area work.
• Act as communications lead on all funded projects and partnership work
• Plan, manage and report on a regional communications and engagement budget, as well as working closely with the Regional Director to support the regional budgeting process. This will include responsibility of monitoring spend and cost control.
• Be the principal point of contact for communications, engagement and volunteering between the country and national teams; sharing best practice and acting as a conduit for internal communications.
• Foster effective relationships internally and externally to engage and inspire a range of audiences and individuals
• This role covers the South East of England including Kent, Sussex, Surrey, Hampshire, Bucks, Berks and Oxfordshire. It requires regular travel around South East England and UK. A full clean UK driving licence is required.
The Candidate:
• You’ll have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• You will have experience leading engagement, volunteering or communications teams, providing inspirational leadership and line management.
• You will have previous experience working and engaging with volunteers, supporters and communities with the ability to deliver objectives cost effectively, including managing, monitoring and reporting on work programmes and budgets.
• You’ll know about the best methods in communicating with a wide variety of audiences using a mix of marketing and promotional channels.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• You will be a strong influencer and you will be confident in representing the Trust in dealings with multiple stakeholders.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for CVs at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on 12th & 14th August 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Our client’s work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Community and Membership Engagement Manger you will work with a wonderful Head of Communications and Campaigns, within a team values differences, is inclusive and passionate about creating a fairer world for working parents and mums.
The lived experiences we’d love you to have
Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
As a Community & Membership Engagement Manager, you will own and manage our clients digital engagement strategy, ensuring members, supporters, and volunteers are engaged, informed, and active. You will oversee PTS’s owned media platforms, including membership channels, private forums, email newsletters, and social engagement spaces.
This role is about more than just community management, it’s about creating an inclusive, welcoming, and representative movement. You’ll engage underrepresented voices, ensure accessibility, and create content that speaks to a diverse range of parents. If you’re passionate about building online movements, crafting compelling content, and ensuring all parents feel heard and valued, we’d love to hear from you.
A core part of this role is diversifying our audience and ensuring our community is truly reflective of all parents, including Black, Asian and minority ethnic women, disabled parents, LGBTQ+ parents, and low-income families. You’ll develop inclusive strategies to expand PTS’s reach and remove barriers to participation, ensuring that those most affected by the motherhood penalty are at the heart of our work.
To be successful in this role, you will have experience and knowledge, demonstrating an ability to:
· Build Community & Digital Engagement, creating a brave and fearless movement
· Drive membership growth & engagement
· Create storytelling & user-generated content (Nothing About Us Without Us)
· Create, lead and manage digital content & online events
· Compile, interupt and use data, performance & continuous improvement
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
days at nursery or school, or for activities such as sports day or school plays.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· Work from home onboarding and office set up
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview with our client w/c 21st July (interview 24th July). Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.
At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.
This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.
As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:
- Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
- Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
- Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.
You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.
Key Responsibilities
- Drive new business activity and revenue growth across all three strategic areas.
- Build a strong, inclusive pipeline of potential members, partners, and funders.
- Manage and nurture relationships from first contact through to long-term collaboration.
- Use data and insight to shape decision-making and report progress to the board.
- Be a passionate ambassador for Children’s University at events, conferences, and online.
We’re Looking for Someone Who:
- Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
- Is passionate about improving the lives of children and young people.
- Is a strategic thinker with the energy of a new business developer.
- Has the confidence to influence senior stakeholders and the empathy to build trust.
- Brings a creative, collaborative, and resilient mindset.
- Thrives in a fast-paced, flexible, remote-first environment.
Why Join Us?
- A unique chance to shape a growing national charity’s development strategy.
- A collaborative, driven team that values innovation and purpose.
- Flexible working, with one day a week in Manchester.
- An opportunity to truly change lives through education and opportunity.
If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.
Apply today and be part of a team creating a brighter future for children across the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £36,000 - £40,000 per annum (dependent on experience and qualifications)
Remote: This role is homebased (within the UK) with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities of the role comprise:
Campaign planning
- Lead the delivery of an ambitious and creative media and campaign strategy to bring about an improved recognition of the value and impact of youth work.
- Lead on other campaign strategy and planning, utilising a range of campaign tactics integrating media, digital media and other campaign tactics, working closely with other members of the Comms team and across Directorates.
- Oversee campaign activity for the annual Youth Work Week, to ensure the campaign engages key opinion formers and provides an opportunity for those within the sector to celebrate the impactful work they do.
- Analyse campaign effectiveness, including setting and tracking metrics across digital and traditional media.
- Ensure campaign plans are fully scoped and uploaded to the online project management system.
- Leading on strategic approaches to celebrity supporters / ambassadors and ongoing relationship management.
Press Office function
- Lead proactive media monitoring, enabling timely responses to significant developments and tracking positions on issues relating to NYA’s work.
- Develop key messages and positioning statements on issues in the youth sector and NYA’s activities, role and stance and promote consistency of messaging across NYA’s channels.
- Managing and responding to reactive media enquiries, providing statement and reactive ‘lines to take’, with the support of the Head of Communications
- Producing engaging content for various channels and audiences including press releases, blogs, opinion pieces and media briefings to elevate NYA’s profile and demonstrate our expertise and thought leadership.
- Managing the media monitoring and media database, nurturing relationships with target journalists, as well as online news outlets and thought leaders on key strategic issues.
- Confidently working with charity and corporate partners to maximise opportunities to demonstrate the impact of their support.
- Provide line management and development support to two Communication Officers.
About You
Essential competencies of the Campaigns and Media Manager:
- A self-starter brimming with creative ideas and proven experience of designing and executing high-impact campaigns that bring about a measurable change in knowledge, behaviour and / or policy.
- Strong interpersonal skills for building effective relationships with colleagues and external stakeholders, including political audiences, and confident in growing new relationships and leading meetings.
- An ability to grasp complex information and distil key messages for different audiences and crucially, which tactics and channels to use to engage them
- Have proven experience and a strong understanding of the UK media landscape, with demonstrable experience of having nurtured relationships with national and sector journalists to garner high-quality coverage.
- An understanding of how to use research and intelligence gained from listening exercises and other stakeholder insights to inform campaign messaging and metrics.
- Be skilled in developing media strategics and developing case studies and using data to create compelling new hooks
- Be proficient in evaluating campaigns and media outputs, with the ability to derive insights that inform future strategies.
- Be proficient in drafting statements and media responses at speed and in line with key messages.
- Have outstanding written and verbal communication skills, with the ability to produce and edit content to a journalistic standard across diverse audiences and channels.
- Have an understanding of how to use social media platforms to engage audiences effectively, understanding their role in broader campaign strategies.
- Be experienced in line management and fostering the NYA culture of personal growth
- Excellent project management skills - able to keep track of all the moving parts to keep tasks on track and mitigate risks. Experience of using project management platform (or similar) would be an advantage.
- An understanding of data protection and safeguarding young people.
- A passion for using effective communications to promote youth work and celebrate the achievements of young people and youth workers.
- Highly competent in all Microsoft suite and ideally have experience of Google Drive and Sharepoint.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th July 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
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