Email Marketing Officer Jobs in Birmingham

About the role:

On the back of continued growth due to successful fundraising performance over the last 5 years, we are ready to take the next step in our fundraising strategy and launch a Philanthropy Giving programme. You will bring expertise and skills in this field to support the fundraising team and build on the already strong stewardship and engagement we have with key individuals.

An experienced fundraiser or business development professional, you will relish the opportunity to own and launch the strategy and implement a long-term engagement plan to strengthen High Value relationships that will deliver a new and sustainable income stream.

The role is new and on an initial fixed term contract of 12 months but with the potential to make the role permanent if the strategy succeeds.

Salary: £35,000-£40,000 per annum 0.8 FTE

About you:

You're likely to be a seasoned philanthropy professional, ideally with a track record securing gifts.

You will be comfortable in working closely with a Senior Leadership team and Board.

With an understanding of philanthropy and what makes major donors tick, you will also have the appetite and aptitude to develop new relationships from scratch.

The role will be a good mix of stewarding existing relationships and building brand-new ones. Therefore, you will need to be comfortable and confident researching and developing new contacts, harnessing the potential of existing networks and working closely with the wider organisation.

A key part to the role will be to deliver engagement activities, therefore event planning and project management skills are important.

About Us: Railway Children is an International children's charity working in India, Tanzania and the UK. Our mission is to safeguard children at risk of being lost to the streets by empowering families, communities and partners to create lasting change, ensuring every child can reach their full potential.

Why Join Us? At Railway Children, as well as helping some of the world’s most vulnerable children and young people, you will join a dedicated and supportive team, offering flexible working environment and a culture we are really proud of.

At Guide Dogs, we believe in a world where everyone can access services and spaces without barriers. As an Access Information and Empowerment Officer, you will be at the forefront of making this a reality by supporting individuals who face discrimination or unfair treatment when trying to access public services.

In this role you will:

· Empower and Support Our Guide Dog Owners: Use your skills and expertise to assist individuals who have been refused access to services when they are accompanied by their guide dog. You’ll be the crucial link that helps them challenge unfair treatment, offering information, support, and resources.

· Make Connections: You’ll play a key role in signposting and referring blind and partially sighted people to other organisations when additional support or information is needed, ensuring people have access to a wide range of resources.

· Be the Voice of Change: Collect, record, and report data on incidents of discrimination, which will feed into national campaigns and media efforts to drive lasting change. Your reports will directly inform our strategy and response to accessibility challenges.

· Engaging with Service Providers: Providing information to service providers on how they can ensure they are opening their doors to welcome blind and partially sighted people including guide dog owners.

If you’re passionate about empowering people with sight loss, and have lived or learnt experience of sight loss, we’d love to hear from you.

This role can be homebased, with the option to work from your nearest Guide Dogs office with hybrid working arrangements depending on your preference. You’ll be working 21 hours per week, worked Monday to Friday with working pattern to be agreed.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

We anticipate interviews taking place W/C 21st April 2025 via Microsoft Teams.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

Are you a proactive fundraiser with a proven track record of raising funds from individuals?  Are you passionate about creating excellent supporter journeys? Do you enjoy creating content for digital marketing? If so, this is the role for you!

About Us 

Hamlin Fistula UK is dedicated to our mission of ending obstetric fistula in Ethiopia. We are a small passionate team, committed to working closely with Hamlin Fistula Ethiopia to transform lives and restore hope for women affected by childbirth injuries.

The Opportunity 

We are seeking an experienced and ambitious Fundraising and Communications Manager to lead and grow our income from individual donors, community fundraising, and in-memory giving. You will work closely with the Head of Fundraising to develop and deliver our individual giving strategy, with the goal of increasing supporter engagement and sustainable income. 

With a generous investment budget and an opportunity to test and refine fundraising approaches, this is a fantastic role for a creative, data-driven, and results-oriented fundraiser looking to make a real impact. 

You will take ownership of donor recruitment and retention, ensuring an exceptional supporter experience. You will also lead digital fundraising and marketing, producing compelling content for our website, social media, and email campaigns. 

This is a flexible, part-time role, ideal for someone who thrives in a collaborative environment and is passionate about our mission. 

What You’ll Bring 

• Experience: A strong background in public fundraising, with demonstrable experience of meeting targets for recruitment and retention of individual donors. 

• Digital Skills: Strong digital marketing skills, including content creation, social media management and email marketing. 

• Approach: Highly organised, with the ability to take the initiative and manage your own time to meet deadlines whilst managing a varied workload. 

• Personal Drive: Enthusiasm, energy, and a commitment to get things done, along with excellent interpersonal skills to work effectively with diverse stakeholders. 

What We Offer 

• Flexible Working: This role can be carried out remotely from anywhere in the UK, with quarterly face-to-face team meetings (travel costs covered) to maintain a collaborative spirit. 

• Generous Benefits: As well as an annual salary of £41,600 (pro-rata), Hamlin Fistula UK offers a 10% pension contribution and health cashback scheme including physiotherapy, eye care and dental treatment.

• Supportive Team Environment: Work within a small, highly motivated team that values creativity, collaboration, and impact. 

Ready to Make a Difference? 

If you’re looking for a role where your skills directly contribute to life-changing work, we’d love to hear from you. Bring your expertise in public fundraising, your skills in digital marketing, and your drive to create lasting impact to Hamlin Fistula UK. 

How to Apply

Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter and answer a few short screening questions to help us ensure the role is a good fit for you. 

There will be a webinar with the CEO and Head of Fundraising to learn more about the role and ask any questions on Thursday 13th March at 12.30pm. Please see the details in the job pack attachment for how to sign up. A summary of all questions and answers will be shared with everyone who signs up, in case you are not able to attend the webinar.

The Sales and Membership Officer will deliver vital support to ensure school libraries are at the heart of every school community. This role will play an important part in growing our membership and supporting the development of school libraries and all the benefits they bring, across the UK. We engage with educators across the school community, in order to advocate for effective school libraries and ultimately support the personal, social and academic development of children and young people. 

We need somebody who is confident, a natural, creative salesperson; with sales experience and a flair for persuasion. We are looking for somebody who cares about the customer and delivering incredible value; who is always thinking of how to innovate and reach new audiences, has a creative approach to problem solving, all while enhancing the value of SLA membership.

Duties include:

· Sell membership, services and events recruiting and retaining new members through strategic and innovative partnerships.

· To be a point of contact for our membership, managing queries and supporting members to make the most of the SLA.

· To respond promptly to inquiries from prospective members, members, executive officers, the public and other industry bodies.

· To undertake member market research.

· To maintain and update membership records and marketing databases

· Assist with the member renewal process, follow up on resignations, and compile reports and analysis on membership trends using the CRM system

· Assist in the creation and update of membership and marketing materials (such as: emails, new member welcome packs, membership directories, member listings, member questionnaires and brochures)

· To co-ordinate member recognition programmes (such as loyalty schemes and engagement scoring) 

· To maintain a calendar of recruitment and retention activities, key events, and meetings 

· To support SLA event administration working with the relevant team members

Working as part of a supportive and passionate team, you will be expected to plan work efficiently to meet the membership and training goals and objectives. To be successful in this role you should demonstrate:

· Experience of outstanding customer service

· Experience of sales and customer retention

· A good level of IT knowledge and skills

· Excellent communication skills

· Previous use of information/customer databases, content management systems, survey, and email tools

· Accuracy and attention to detail

· The ability to be able to work remotely (from home)

· A flexible approach with a willingness to adapt to changes

· An ability to work using your own initiative both independently and as a competent, effective team member

· An ability to work under pressure and prioritise work to meet deadlines

· Always treating others with courtesy, dignity, and respect

An interest and knowledge of libraries, school libraries and the education sector will be an advantage, as will experience of working with schools in an engagement and / or sales capacity.

The salary for this position is £26,000 for full time, 37 hours, and comes with a 6% employer pension contribution.

We are open to discussing job shares, flexible working, condensing hours or proposing an arrangement that we haven’t even thought of yet. This is a remote working role, with a monthly meeting in person at our current Head Office (Swindon) which you will be expected to attend, in addition to relevant member events. Working patterns can be negotiated.

We strongly encourage candidates of all different backgrounds and identities to apply, from all over the UK. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.

Why work for the School Library Association?

We are at the start of an exciting new period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress, you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members. Leave is 30 days including bank holidays and we have a flexi leave system in place for all members of staff. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.

About the School Library Association

The School Library Association has been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate support and networking opportunities for anybody working in and with school libraries.

How to apply

To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in sales, customer service and communication that you can bring to this role, and how your skills and knowledge align with the job description.Deadline: 9am 31st March 2025. Please note we will be actively interviewing for this role and may close the recruitment early if a candidate is found.

The Latin Mass Society (LMS) is a London-based Roman Catholic charity (No. 248388). Founded in 1965, the charity is focused on the Traditional Latin Mass and other sacraments, organising devotional events and training, and maintains an online shop.

Working with the Society’s General Manager, Trustees, and local volunteers, the Communications Officer will drive the charity's advertising and promotion -- profile raising, for membership, and for the chairty's press releases and events -- creating advertising copy and planning its appearance in print and online, including video presentations, and engage with journalists and influencers across all media platforms for the same purposes, managing the charity's social media accounts.

Attendance at some key events is essential.

Status: Self-employed.

Hours: variable, averaging 10 hours a week.

Salary: £8,320 pa.

It is envisaged that the Communications Officer will work mainly from home with some on-site meetings and attrndance at events required.

Key relationships: Chairman, General Manager (line manager), Editor of Mass of Ages, Local Representatives.

Main duties and responsibilities:

· Cultivate relationships with people in the social media and Catholic and secular press (e.g. Catholic Herald, EWTN, bloggers, Catholic journalists, prominent Catholics)

· Put the Chairman and/or leading members of the Society forward for interviews, provide quotations, or compose articles for various media

· Evaluate the success of press and publicity activity to aid future planning.

· Work with volunteer Local Representatives to promote grass roots activities

· Produce newsletters, posters, promotional material and adverts

· Coordinate membership, retail and fundraising campaigns

· Maintain on the Society’s website and social media accounts a flow of news, announcements, videos, and developing resources pages

The ideal candidate will demonstrate:

· A good knowledge and understanding of the UK and international Catholic environment and the Traditional Latin Mass

· Knowledge of and experience in offline and on-line media

· Knowledge of graphic design for print and digital content along with basic video editing skills.

· Experience of working under pressure

· Experience of working independently and in a small team

· Excellent and persuasive interpersonal skills

· Creative written communication skills

Closing date for applications: 31 March 2025.

Interviews will take place in London in April.

Applicants must have the right to live and work in the United Kingdom. 

Pratham is one of the largest and most respected education charities in India. We developed a model that can teach a child to read and do basic maths in as little as 30 days for £14. We also have preschool, vocational and women's education programmes. 

We have strong support from the UK Indian diaspora and are in a period of significant growth, having tripled in size in three years. We expect to raise £1.8m this year and are ambitious to at least triple again. 

While you will work in a small, fully remote team daily, you will be part of the global Pratham network. The team in India has over 6,000 staff, and they raise $28m locally. Pratham USA has 14 chapters and produces around 12 galas annually, contributing to its $30m income. We have recently launched Pratham International, and we will work with them to reach more children worldwide in the years ahead.

This role will be key in sharing Pratham’s impactful work with our supporters. The core of the role is to manage digital content across email, social media, and our website, and play a vital role in supporting fundraising events, particularly our annual gala which will be held at the V&A in November this year and recruiting runners of the London Marathon.

We expect to launch a new website in 2025, a version of the new Pratham USA website that is due to roll out in mid-March. You’ll have an important role in adapting and tailoring it for Pratham UK.

There is potential for some advocacy work but that is secondary to the fundraising and communications elements.

If you’re a proactive communicator who thrives on creativity and is excited by the opportunity to support events and grow with an ambitious organisation, we’d love to hear from you.

Location

Hybrid – primarily remote with occasional travel to TASC’s head office close to Warwick University.

Salary

Up to £30,000

Contract

Fixed term maternity cover

About TASC, The Ambulance Staff Charity

TASC is a national UK charity dedicated to providing independent and confidential support to the UK's ambulance family when they're struggling with their mental, physical, or financial wellbeing.

We’re seeking a Communications and Marketing Manager to cover maternity leave for a period of up to 12 months, to help us continue raising awareness of our vital work and the challenges faced by the ambulance community.

About the role

As Communications and Marketing Manager, you’ll play a key role in delivering impactful marketing and communications across multiple channels, with a key focus on digital engagement. Working closely with teams across the charity, you’ll ensure our brand is represented consistently and compellingly to a range of audiences.

Key responsibilities

· Working with the CEO to lead on and develop the corporate communications and messaging for TASC.

· Ownership of TASC’s social media including strategy and planning, impactful post creation, day-to-day management, external agency liaison, and monitoring success through analytics. This includes but is not limited to Facebook, X (Twitter), Instagram, LinkedIn, and YouTube.

· Ownership of the TASC website including the daily management using a CMS and its ongoing development. You will also liaise with website developers as required and monitor the website’s trends, successes and engagements via Google Analytics and Google Tag.

· Ownership of TASC’s email marketing which includes developing the content for monthly newsletters, stakeholder engagement on the platform and creating ad-hoc messaging.

· Own, develop and lead on TASC’s communications campaigns such as mental health awareness week and the National Ambulance Memorial Service.

· Liaise with TASC colleagues to develop resources and supporting materials as needed.

· Leading on TASC’s imagery creation including working with designers, developing illustrations, and working with photographers and ambulance trusts to generate new photography.

· Monitoring TASC’s online presence including dealing with any press opportunities and risks/issues as they arise, working with the CEO to formulate messaging, supporting staff with press opportunities, and writing and publishing press releases.

· Manage, prepare, and deliver TASC’s stalls at large trade shows including the Emergency Services Show, Ambulance Leadership Forum, and Mental Health Symposium. This includes stand resourcing and creation and liaising with stakeholders to take advantage of speaking opportunities.

· Share ideas, opportunities, and content with the wider TASC team for maximum usage across other channels where appropriate.

· Regularly monitoring online analytics for the website, social media, and email marketing, creating board and senior management reports alongside identifying any opportunities or risks.

· Working with the TASC teams to gather and create case studies, ensuring the relevant consent is obtained.

· Brand ownership, leading on its development in conjunction with the CEO and ensuring that brand guidelines are adhered to across all of TASC’s communications and collateral.

· Support at events across the country as required.

· Manage the budget for the Communications Department and sign off on any associated costs.

· Liaise with printers and suppliers to provide new literature and merchandise when required.

· Responsible for managing, developing, and designing all literature and ensuring this is within brand and clinically accurate with input from the wider team.

About you

We’re looking for a proactive, creative, and highly organised marketing professional with:

· At least 3 years’ experience in marketing, including a strong focus on digital communications

· Experience managing websites using WordPress and creating engaging content across social media

· Familiarity with analytics tools such as Google Analytics and Google Tag Manager

· Strong design and copywriting skills, with experience using Adobe Creative Suite and Canva

· Excellent organisational and time-management abilities to juggle multiple projects

· A collaborative approach and excellent relationship-building skills

· A keen eye for brand management and experience ensuring brand consistency across communications

A degree or equivalent qualification in a relevant field as well as experience of working within a small charity or business would also be beneficial.

Why join TASC?

At TASC, we offer a friendly, inclusive, and supportive working environment where your contributions make a real impact on the lives of ambulance staff. This is a fantastic opportunity to use your skills to help a vital charity grow its reach and influence.

NO AGENCIES

Individual Giving Officer

Do you have fundraising and direct marketing experience?

We are looking for two Individual Giving Officer’s to join a highly motivated team responsible for delivering an ambitious and growing Individual Fundraising programme.

Position: CE352 Individual Giving Officer (two posts)

Location: Home-based, UK, Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings).

Hours: Full-time, 2 x 35 hours per week positions available.

Salary: Circa £33,500 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 6 April 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. 

Interview Date: 15 April 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Working with other officers, you will be reporting to either the Individual Giving Lead responsible for cause related products, or for gaming products. 

You’ll be:

• Enthusiastically managing and delivering a range of fundraising and engagement campaigns and communications to develop and maximise support from loyal supporters via multiple channels, including telephone, mail, digital, and SMS.

• Using your fundraising and marketing experience and skills to create successful campaigns and complex supporter journeys to help grow income and supporter engagement. 

• Helping deliver on multi million annual plans to retain and recruit new supporters using the most effective techniques and channels, including Face to Face.

• Comfortable with figures and spreadsheets and have a head for figures, as you’ll be diving into the data and managing campaign costs.

• Responsible for maintaining and reporting accurate campaign results and reviews.

• Ensuring campaigns and gaming activities are fully compliant at all times

About You

We’re looking for two people who:

• Have experience and knowledge of fundraising, direct marketing and project management, and can bring a real enthusiasm to the team.

• Are fantastic at organising and prioritising a busy workload and knowledgeable of project management. 

• Love attention to detail and can work on several projects at once whilst thinking outside the box, as things can change quickly!

• In fact love data and insight and enjoy applying insight to campaigns

• Are great all-round communicators, with both internal and external audiences

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Individual Giving, Fundraising, Marketing, Communications, Project Management, Individual Giving Fundraiser, Individual Giving Fundraising, Fundraising Officer, Fundraising and Marketing Officer, Marketing Executive, Marketing and Communications, Communications Officer, Fundraising Project Manager, Campaign Officer, Marketing and Campaigns Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Content & Social Media Officer

Our five-year strategy has growth at its heart and we’re looking for an exceptional person to join our team as Content and Social Media Officer and be a vital part of this exciting phase of our development.

Reporting to the Head of Marketing and Communications and sitting within the Marketing and Communications team you will play a key role in the development and implementation of our awareness and acquisition marketing activities, creating and delivering multi-format  and multi-channel content that helps us attract and acquire volunteers, fundraisers, donors, referrers and supporters through digital channels, specifically search, email and social media.

Key responsibilities

• Content creation and management
• Develop engaging, multi-format content (e.g., webpages, video, graphics, social media posts) that build awareness and increase engagement
• Manage and maintain a content calendar aligned with key marketing and campaign objectives
• Ensure all content reflects the Re-engage brand identity, voice, tone, and style

 
Social media planning and management

• Create and execute campaigns across organic and paid social media channels to reach target audiences
• Monitor, analyse, and report on the performance of social media content to optimise engagement and reach

Digital user journey design

• Map out and implement digital user journeys that guide supporters through digital engagement pathways, ensuring alignment with our priority area of stewardship
• Test and optimise user flows to improve engagement and conversion rates

Conversion Rate Optimisation (CRO)

• Develop and execute a CRO experiment roadmap
• Use data and insights to inform adjustments to our digital content, digital lead generation and stewardship campaigns

Collaboration and stakeholder management

• Work closely with colleagues to plan and align messaging across campaigns and platforms.
• Partner with internal teams such as Engagement and Service Delivery, to ensure our campaigns meet organisational needs

Project and campaign coordination

• Manage multiple campaigns and content projects simultaneously, ensuring timely delivery
• Maintain a structured approach to campaign planning and execution, meeting deadlines and priorities

Performance analysis and reporting

Track the performance of content and campaigns, using analytics to evaluate success and identify improvement areas
Prepare and present performance insights to the Head of Marketing and Communications and key stakeholders
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.

This role will require a basic criminal record check.

Benefits 

• Salary IRO £27k
• 35 hours per week Monday to Friday
• Home-based (with occasional mandatory UK travel)
• 26 days annual leave plus all Bank Holidays
• Bupa cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme 

About you

Relevant experience

• 2+ years’ experience in social media and/or content marketing – agency side would be of significant benefit
• Proven content creation skills across multiple formats, with a strong ability and evidence to engage audiences
• Experience of delivering excellent customer care, supporter care or stewardship via digital channels

Competencies

• Ability to operate effectively in a highly cohesive, high performing team based on the principles of trust, mutual respect and empowerment
• Highly organised with a keen eye for detail 
• Excellent workload and time management skills with the ability to manage multiple priorities, delivering high quality work to deadline and the ability to pivot when necessary
• Able to build collaborative relationships with colleagues
• Proactive and willing to look for new ways to improve our systems and processes to increase efficiency and impact of our work
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity 
• A commitment to embracing the values of Re-engage, and to our motivation to harness technology

Specific knowledge

• Social media management software, e.g. Hootsuite
• Competency in a website CMS, preferably ProcessWire
• Design skills in Canva or similar
• Photo /video editing capabilities 
• Email marketing management, e.g. DotDigital, MailChimp or similar
• Google (YouTube) and or Meta advertising/lead generation
• An understanding of safeguarding systems and processes, Privacy and Confidentiality and the implications of Consent, Legitimate interest and GDPR when working with volunteers and older people. 

 
Desirable

• Interested in learning about loneliness, social isolation, and factors that impact the ageing population. 

About Re-engage

Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation. 

Our volunteers work together to create better communities and help to enrich the lives of our members.  Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age. 

We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.

Our vision is a world where no one is ever too old to make friends and enjoy social interaction.

Our mission is to work within communities to end social isolation and loneliness in older people.

Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do. 

How we recruit 

Don’t meet every single requirement? Studies have shown that women and people from minority ethnic backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every requirement in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.

Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.

The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

The closing date is 6 April and interviews will be held on Thursday 24 April and Friday 25 April 2025. 

REF-220420

Ready to make a real impact on supporter engagement and donor retention?
 
If you’re passionate about delivering meaningful donor experiences and have experience in Individual Giving, this Senior Donor Journey Officer role could be the perfect fit for you.
 
Salary: £30,000 - £32,000
Job title: Senior Donor Journey Officer
Charity type: International
Location: Remote (UK-based) with occasional travel to Cambridge or London
 
As a Senior Donor Journey Officer, you will design and implement engaging donor experiences to build long-term supporter relationships. Working within the Individual Giving team, you will ensure their donors feel valued and inspired to continue their support.
 
Key responsibilities include:

• Developing and improving donor journeys across multiple channels, including email, direct mail, and telemarketing.
• Managing retention campaigns such as supporter magazines, emergency appeals, and seasonal fundraising.
• Collaborating with internal teams (Communications, CRM Data Insights) to produce engaging content and data-driven campaigns.
• Using Marketing Cloud and CRM systems to automate and refine donor journeys.
• Ensuring compliance with fundraising regulations and GDPR.

 
Ideal experience they are looking for:

• Experience in donor journey planning and retention campaigns.
• A data-driven approach, using insights to improve engagement and fundraising.
• Strong communication and organisational skills to manage multiple projects effectively.
• Experience using CRM systems like Marketing Cloud and Salesforce (or similar).
• A passion for building supporter relationships and enhancing their experience.

 
If you’re excited by the opportunity to shape donor journeys and improve retention strategies, we’d love to hear from you. Apply now.

Could you be our Fundraising and Communications Officer? 

Would you like to help those affected by disasters in the UK, when it matters most? Make a big difference within our small team as a Fundraising and Communications Officer.

If you’re an excellent communicator with strong research, project management and relationship-building skills, then we’d love to hear from you! 

When a national emergency arises, we act fast to raise funds for those impacted to help with their physical, psychological, and practical needs. Our first appeal, the Coronavirus Appeal raised £100 million for those affected by the pandemic.

Outside of emergencies, we work closely with survivors of past disasters, influence government policies, and help to drive positive change in the response and resilience landscape. 

The role

We are looking for a dynamic and creative Fundraising and Communications Officer who can help us to make a difference to people’s lives when national emergencies arise in the UK. That could be a flood, fire, act of terror or tragic accident - but whatever it is, you’ll be playing a vital supporting role in helping those affected to recover and rebuild their lives.

Working in to the Head of Fundraising (HoF) and Communications colleagues, you’ll help to implement our fundraising strategy, which encompasses relationships with corporate and major donors, and Trusts and Foundations, as well as public fundraising initiatives.

During UK disasters you’ll support our nationwide public-facing fundraising appeals to meet the needs of those affected. Outside of appeals you’ll help to build strong relationships with supporters, and deliver engaging campaigns and events across a range of channels.

How to apply

• Please download and read the full job description for important details
• Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter by Friday 4th April

Join Addiction Family Support

Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.

The Role: Family Support Worker (Bereavement)

As a Family Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals bereaved by the loss of a loved one due to addiction. You will be responsible for delivering a range of services to provide support to people bereaved (and affected) by someone else’s harmful use of alcohol, drugs or gambling. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.

Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering the 5-Step Method intervention to individuals, couples and groups and facilitating group support via an online platform.

Working patterns are flexible to allow our services to run from 9am and 9pm 7 days a week. You may be expected to work on a rota basis, covering shifts during this period.

We would hope to be able to offer more hours per week in time when funding allows it.

You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.

Responsibilities:

• Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction (via a Helpline and adapted 5-Step Method).
• Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
• Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
• Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
• Maintain accurate and confidential records in line with GDPR and the charity’s policies.
• Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.

Ongoing Support

As a Family Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide. 

Join Our Team of Change-Makers

Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.

Be Part of Something Special

Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.

Join an Award-Winning Journey

This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.

The deadline for submitting applications is 10.00am Friday 28 March 2025.

Interviews will be held Thursday 3 April 2025.

We are seeking a passionate and results-oriented Fundraising Manager to join our team. The successful candidate will be responsible for developing and implementing fundraising strategies to support our mission, delivering excellent donor care and ensuring accurate records on the database. This is an opportunity to make a tangible difference and to be part of a small, friendly team of trustees and volunteers who are passionate about improving the lives of  rural children in Ethiopia.

As Bid Writer, you will work with the team to identify funding opportunities, and craft compelling bids and proposals that clearly articulate our vision, services, and value to commissioners and funders. This will include bids and applications to trusts and foundations, tenders for statutory funding, compiling reports to funders, and other organisational reports as needed.

This role is a part-time permanent position for a minimum of 15 hours per week but we are open to additional hours up to four days per week. The salary for this role is £40,560 FTE. You will be based at home but available to travel to our office in Vauxhall, London occasionally as needed.

This is an exciting opportunity to join a friendly, supportive and dynamic team, and play a pivotal role in supporting Housing Justice’s work. You will make a real difference to those we serve by securing vital funds to provide services for those experiencing homelessness. Your ability to create engaging, well-crafted proposals will be instrumental in helping Housing Justice to fulfil our Mission to mobilise Christian action on homelessness and housing need through love, justice, advocacy and nurture.