Emergency jobs
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Head of Foodbank will oversee the planning, execution, and evaluation of the Foodbank’s strategic plan and direction. Reporting to the Trustee board, they will have overall responsibility for the delivery and management of the Foodbank’s operations and staff team.
This role requires strong leadership and management skills, strategic thinking, and the ability to work collaboratively with diverse stakeholders, including paid staff, volunteers, community organisations, and local businesses. The ideal candidate will be a motivated, compassionate, committed Christian, with a passion for tackling poverty and making a real difference in our community.
This role gives you the opportunity to join and lead a great team of staff and volunteers who are committed to our vision to see everyone in the Warwick District free from hunger, but while there is a need, to effectively provide emergency food, essentials and practical support to people left without money to live on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
Role purpose:
A member of the Senior Management Team providing management and direction to the Support Services to deliver The Stoll Foundation’s strategic objectives. This role is to provide operational oversight of tenant support and engagement services, ensuring vulnerable veterans are empowered, well-supported, and actively involved in shaping the services they receive. The role is central to fostering inclusive communities, improving tenancy sustainment, and enhancing resident wellbeing through collaborative, person-centred approaches.
To manage all Support Services across Soll, plus outreach services with partners.
Key responsibilities:
· Responsible to the Director of Support and Tenant Engagement for providing leadership and management of the Support Team in the provision of person-centred services, plus ensuring tenants are actively engaged in line with our Beneficiary Involvement policy.
· Implemented strategic objectives that align with our organisational goals. Ensuring that agreed outcomes are met, while actively monitoring progress.
· Present regular management information and detailed reports on key performance indicators, providing insights to guide decision-making and enhance service delivery. Foster a culture of accountability and continuous improvement, driving our mission to provide quality supported housing solutions for the community.
· Act as Safeguarding Lead.
· Deputise for the Director as required.
Management of Support Services
· Take on a strategic lead with other agencies including housing, health and social care professionals as required.
· Manage and maintain services in accordance with the principles and practice of equality and diversity.
· Ensure Support Plans and Risk Assessments are undertaken in line with Stoll’s policies and procedures.
· Ensure that there is a menu of health and wellbeing services provided, in consultation with beneficiaries.
· Ensure beneficiaries are involved in the design, delivery, and monitoring of services.
· Support the Director in undertaking a review of Support Services.
· Oversee the assessment of applicants on the waiting list for housing and support at Stoll. This includes monitoring progress.
· Ensure that each scheme is well managed, and staff cover is provided when necessary.
· Ensure any risks or significant concerns are escalated as required.
· As a member of the Senior Management Team contribute to the strategic vision and direction of Stoll, working proactively to ensure that services meet the changing needs and demands of the ex-Service community.
Person Specification
Head of Support and Tenant Engagement
- Significant experience of managing and leading Support Services at a senior level, working with adults.
- Significant experience in the involvement of beneficiaries.
- Experience of managing staff, including dispersed staff teams.
- Track record of developing teams and services.
- Experience of performance monitoring of the key performance indicators related to Support.
- Proven experience in Budget management and financial oversight.
- Experience with safeguarding responsibilities and the ability to act as the Safeguarding Lead.
- Experience/knowledge of the issues facing the ex-Service community.
- Excellent communicator.
- Aptitude and ability to work under pressure.
Closing date for applications: Friday, 24th October 2025 , 5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
NCN Delivery Project Officer
England North
£28,831 per annum (pro rata for part time)
Ref: 63REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid working, with the ability to work a few days a month from either our Leeds, Manchester, or Newcastle hubs. We are based in a city-centre location.
ABOUT THE ROLE
This is a fantastic chance to join the Walk Wheel Cycle Trust, working within the Delivery team as our new National Cycle Network (NCN) Project Officer.
As the NCN Delivery Project Officer you will support and deliver feasibility and infrastructure construction projects, working closely with team managers to ensure effective project management, community engagement, stakeholder collaboration, and operational delivery. You’ll help drive projects forward in line with organisational goals and compliance standards.
You will have the opportunity to work on projects which seek to tackle some of England’s greatest active travel challenges, including the response to the climate emergency, the inequitable distribution of (and access to) green space, the social injustice of private vehicle dominance and the realisation of equitable and joyful public space for all.
The focus of this role is in the England North region; we may occasionally need you to travel during the course of your work including occasional overnights stays, and you may occasionally be required to work at other locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust. Candidates should be based within the geographical area with regular travel expected to a nominated hub/office base in Leeds, Manchester, or Newcastle.
This role involves regular travel, with work taking place at different locations to support and deliver projects for the Walk Wheel Cycle Trust.
ABOUT YOU
You should have excellent verbal and written communication skills including strong report writing experience.
Experienced with working collaboratively within a team, you will also be adept at building meaningful and productive relationships with stakeholders, public sector (local authority) partners, landowners, contractors and volunteers.
This role requires a self-starter who can work independently, with a passion for active travel.
Well organised with an ability to think critically and are keen to learn. Experience with project management tools and mapping software is desirable, but not essential. You will have 3 years' work experience in a relevant field (Geography, infrastructure, transport planning, town planning, sustainable transport, technical project management, urban design).
WHAT WE OFFER
In return you will enjoy flexible hybrid working that’s shaped around what works best for you and your team, plus a supportive and rewarding environment where you can thrive.
Wellbeing
- 28 days’ leave per annum plus bank holidays for full-time working
- Ability to buy an extra week of annual leave (pro-rata for part-time staff)
- Staff volunteer days
- 24/7 free, impartial and confidential support service
- We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
- Death in Service benefit – 3 x annual Salary
Family Friendly
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Closing date for the receipt of completed applications is 23:59, 22 October 2025.
- Interviews will take place in via MS Teams during on the 3 or 5 November 2025.
Our Values
We are always learning Championing equity Taking ownership Delivering Together
We're the charity making it possible for everyone to walk, wheel and cycle





Admin Assistant (Services)
Location: SIA House, Milton Keynes – We offer hybrid working with the expectation of three days per week in the office
Salary: £25,000 per annum
Hours: 35 hours per week, Monday – Friday.
About us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
In this role you will be part of the Health & Care Quality team, providing administrative and organisational support to the clinical team, which includes nurses, therapists and counsellors.
Duties & Responsibilities include:
- Manage all referrals from centralised inbox, prioritising and forwarding referrals to the relevant team member, or to direct enquiries to more appropriate services if necessary.
- Assess need of each referral and discuss with ‘on call’ nurse/counsellor if it appears urgent or guidance required to establish need.
- Ensure all relevant service user information is available. Calls sometimes required to establish this.
- Input into database (CRM). Ensure information remains updated and relevant.
- Refer to appropriate nurse/ therapist / counsellor according to region.
- Overview that referrals are responded to in a timely manner.
- Manage the Counselling referrals on the CRM including adding clients, updating status and setting up respective client files on the public drive.
- Contact those waiting to access SIA’s counselling service as required, to reassess need and inform of offers or initiatives.
- To liaise between the team and referrers to arrange face-to-face visits as required.
- Admin support with stock level, ordering and distribution of leaflets, booklets, emergency medical cards.
- Arrange and minute internal meetings and training sessions.
Benefits:
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro -rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at SIA House
- Investing in our people – all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Thank you for your interest in joining our special charity!
Closing date: 3 November 2025, 9am
Interview date: Thursday 20 November 2025 at SIA House, Milton Keynes
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Do you enjoy marketing with a purpose?
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. We are looking for an Individual Giving Officer to join the team in this hybrid-working role.
Be part of a truly global Partnership, building brighter futures for vulnerable children.
Position: Individual Giving Officer
Location: Milton Keynes (Hybrid)
Hours: Full-time 36.5 hours per week
Contract: Permanent
Salary: £30,874
Closing Date: Fri 07 Nov 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
Interview Date: Fri 14 Nov 2025
About the Role
Every sponsored child’s journey is unique and made possible by one generous person stepping forward to sponsor/support them. And that’s where you come in.
As an Individual Giving Officer at World Vision UK, you’ll support the development, production, delivery and reporting for our acquisition campaigns, which are created to inspire audiences to sponsor a child or donate to World Vision.
Working alongside the Media Channel Manager and agency partners - design and creative teams, media planning and buying agencies and other stakeholders, you’ll be responsible for operationalising all mass market, digital and traditional campaigns. You’ll be target and results driven, analysing what works and what doesn’t, working to optimise campaigns.
What a day could look like -
Morning: Contribute to a creative proposition workshop.
Afternoon: Get into the data – what campaigns are working, which creatives which channels, how many new sponsors is each driving.
In Between: Raising Purchase Orders, Ad copy checking and content gathering.
About You
This role IS for you if…
· You are target driven to make a difference.
· You love working in a fast-paced environment with deadlines.
· You have some experience of and want to develop within acquisition focused digital and traditional multi-channel marketing & fundraising.
Why Join Us?
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
Please note that you MUST have the Right to work in the UK documentation as unfortunately, this role is not sponsored, and your application cannot be considered any further without it.
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note we can only consider applicants who presently have the right to work in the UK.
You may also have experience in areas such Individual Giving, Individual Giving Officer, Individual Giving Fundraiser, Individual Giving Fundraising, Fundraising, Fundraiser, Digital Marketing, Digital Fundraising, Marketing, Marketing and Communications, Digital Communications, Marketing and Fundraising, Fundraising and Marketing.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
About the role:
We are looking for Night Support Assistants to join our dedicated Youth Services team, supporting young people aged 16 and over in Greenwich. Working in a supported accommodation setting, you will play a vital role in creating a safe and nurturing environment for at risk young people and young people leaving care, helping them navigate their personal challenges and work towards their goals. Your presence and support at night are crucial to the overall wellbeing and development of the young people we serve.
In this role, you will oversee the overnight operation of our schemes, ensuring that the needs of each young person are met. You will be the first point of contact during the night, responding to incidents, emergencies, and any late-night activities. This responsibility is not only about keeping the service running smoothly but also about making a real difference in the lives of the young people in your care, building important nurturing relationships. Your guidance, compassion, and ability to handle situations calmly will empower them to feel safe and supported at all times.
The impact of this role is far-reaching, as you contribute directly to the success and safety of our service, helping young people overcome their challenges and make positive steps towards independence. Your work will ensure that the service continues to offer a stable, supportive environment where young people can thrive. As a Night Supported Housing Assistant, you will be at the heart of this critical support system, playing a pivotal role in both the day-to-day function of the service and the long-term growth and wellbeing of the residents.
Rota patterns:
Part time role at 21 hours p/w - Friday and Saturday, 10:00pm to 08:30am
Full time role at 42 hours p/w - Monday, Tuesday, Thursday, and Friday, 10:00pm to 08:30am
Full time role at 42 hours p/w - Wednesday, Thursday, Saturday, and Sunday, 10:00pm to 08:30am
About you:
- Proven ability of successfully working with vulnerable young people or young adults at-risk.
- Experience of working in a team delivering a quality customer focussed service.
- The ability to manage complex/challenging behaviours and adapt your approach according to those varying needs.
- Sound I.T and numerical skills.
- A flexible, resilient and thoughtful approach to your work.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th July at midnight
Interview date: Wednesday 29th and Thursday 30th at SHP Head Office in Kings Cross.
Please note, there will be a second stage informal interview in service for suitable candidates.
This post will require an Enhanced DBS check to be processed for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
It’s an exciting time to join the Philanthropy and Marketing Team at SCF.
After investing in our Philanthropy and Marketing capacity, we’ve grown fundraising income by 60% and added almost £4 million to SCF’s endowment since 2021. We’re about to launch a new 10-year strategy with ambitious plans to grow our endowment to £35 million by 2035 to significantly increase the funding we can provide our communities for generations to come.
This role will be key to our growth, particularly from gifts in Wills. We’re looking for someone passionate about delivering an outstanding donor experience that will ensure our supporters feel engaged, inspired and motivated to give through SCF to build stronger communities in Somerset.
We need someone who can confidently create and deliver fundraising strategies for growth, using data and insight to inform and evaluate their success. You’ll be methodical and analytical, confident balancing multiple workstreams and have superb attention to detail. And you’ll be a great communicator, able to effortlessly write clear and compelling copy that’s tailored to our audiences.
Responsibilities
- Lead SCF’s legacy fundraising programme, working closely with the Philanthropy Director and Senior Marketing Manager to create and deliver a legacy fundraising strategy.
- Lead on the creation and delivery of a stewardship framework to deliver an outstanding donor experience for SCF’s supporters and partners, including fundholders, corporate partners, charitable trusts, legacy pledgers and individual donors.
- Lead on ensuring the team are making best use of Salesforce to support effective portfolio management and reporting, and maintaining high-quality data.
- Lead on the delivery of our annual Fundholder Impact Reports, working collaboratively with the wider team including Finance and Programmes and embedding more efficient use of CRM and AI to support this.
- Work with our Senior Marketing Manager to create and deliver a high-quality stewardship events programme, including our Annual Celebration, donor visits to charities and research and insight events tailored to the interests of our supporters and partners.
- Work with the Philanthropy Director and Senior Philanthropy Manager to refresh and grow our mid-level giving programme, reviewing our existing donor base, embedding stronger donor journeys, and undertaking research and data analysis to explore new opportunities such as next-generation philanthropy.
- Lead on the delivery of SCF’s Surviving Winter Appeal and any ad-hoc emergency appeals.
More about working for us
Our values: We’re a values-driven team and organisation, and they underpin our culture, identity and everything we do.
Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work.
Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.
Pension: We’ll match your pension contributions up to 5% to help you save for your future.
Enhanced Family Leave policies: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.
WE HELP PASSIONATE PEOPLE IN SOMERSET CHANGE THE WORLD ON THEIR DOORSTEP BY FUNDING LOCAL CAUSES AND INSPIRING LOCAL GIVING AND PHILANTHROPY.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Supporter Administration Officer
Salary: £32089 - £32,994
Location: Chard, Somerset
Tenure: Permanent - Full Time (Office Based Role)
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want
Are you a keen advocate of women and girls’ rights in emergencies?
Do you have excellent customer service and administration skills?
Then we'd love to hear from you!
This is a great opportunity for a talented and experienced Administrator to join ActionAid UK, based full-time out of our Chard office.
To be successful in this role you will have experience of and enjoy:
- effectively prioritising and delivering ensuring that deadlines are met and customers are delighted
- using your excellent attention to detail to complete routine and ad hoc complex tasks
- balancing using your own initiative and collaborating with colleagues across the organisation, to ensure tasks are completed on time and to a high standard
- problem solving and resolving queries
- using your excellent communication skills to problem solve, resolve queries and deliver exceptional standards of supporter care
- working with databases, Word and Excel
Additional information
Diversity, equality, inclusion and belonging:
Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.
AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Salary: £24,938.55 per annum
Location: Shelter shop, Montrose
Contract: Permanent
Hours: Full time 37.5 per week
Closing date: Tuesday the 21st of October at 11:30pm
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
We’re looking for confident and influential people who want to be at the heart of their local community looking for an opportunity to have control of creative merchandising within managing a Shelter shop. Do you have experience of managing a team whilst also empowering and motivating individuals? If so, then this could be the role for you at our Montrose shop.
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary £35,000 - £39,000 FTE depending on experience
Full time (37.5 hours) or part-time considered (minimum 30 hours per week)
Benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Thursday 6 November 2025
Preliminary telephone interviews will be held on Wednesday 12 November 2025
In-person interviews will be held in Peterborough on Wednesday 19 November 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
This is an exciting opportunity for anyone who thrives in a fast paced, ambitious environment. We want to prevent kidney disease from becoming a public health emergency and find better treatments for kidney patients sooner.
We are looking for a talented trusts manager who will be responsible for implementing the trusts strategy, with a focus on significantly growing and diversifying income from new and existing trusts and foundations that can support our next five-year strategy. You will play a key role in developing and sustaining relationships, maintaining an up-to-date pipeline and submitting compelling applications, reports and updates. You will manage a portfolio of partners alongside prospecting new opportunities. You will have a passion for cultivating relationships and going above and beyond to develop lasting meaningful relationships with supporters.
We operate a hybrid, flexible working style and regular weekly office attendance is encouraged. The role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Trust Manager, Trust Fundraising Manager, Trusts Manager, Grants Fundraising Manager, Foundations Manager, Business Development Fundraiser, Fundraiser, Fundraising, Charity, Not for Profit, Third Sector, Business Development, Legacy, Fundraiser, Volunteer, Charities etc.
REF-224 431
Youth Development Outreach Worker
Oasis Community Hub Hadley and North Middlesex University Hospital
Hours: Full-Time
Contract: Fixed Term to March 2026, (With View To Extend)
Salary: £31,312 per annum, (Inclusive of London Allowance)
Oasis Community Hub Hadley encompasses a variety of integrated and diverse community projects which together have a common aim to bring transformation to the whole person and the whole community.
Oasis Community Hub Hadley is looking to recruit a Youth Development Outreach Worker to join the Oasis Youth Support project at North Middlesex University Hospital. This project offers support to young people who have attended the Emergency Department due to violence in order to promote positive outcomes.
Key responsibilities will include:
· Offering intensive 1:1 support to the young people referred to the project by hospital staff following an attendance at ED due to violence or aggression. Support for the young person can include liaising with parents/carers, safeguarding services and other agencies/networks with the purpose of increasing positive outcomes.
· Being a physical presence in the department, working with key staff within NMUH to ensure all young people who come into ED as a result of a violence or aggression are able to access support where required.
· Planning and delivering sessions focusing around specific areas of violence reduction for young people and professionals.
You could be successful in this role if you:
· Have a relevant experience working with young people using a Youth Work approach and seen a positive impact from that work
· Are committed and passionate about working with young people who have experienced violence using a young person centred, trauma informed approach.
· Possess excellent oral/written communication and organisational skills.
· Are self-motivated, with the ability to take initiative and work to deadlines.
This role is a challenging but very rewarding opportunity to make a positive impact on the lives of some of the most vulnerable young members of society who are living in challenging circumstances.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role. If you require any assistance to overcome potential barriers to application, please let us know by visisting the Oasis Charity Jobs Website.
Closing date for completed applications is 9am Friday 24th October 2025.
2025.
Interviews will be held during the week commencing Monday 3rd November 2025
in Ponders End, Enfield (more details TBC nearer the time).
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Location: Sheffield
Contract: 12-month Fixed Term
Salary: Grade 1.1 - £24,938 per annum pro-rata
Part-time: 18.75 hours per week
Working pattern: Flexible – to be discussed at interview. Home-based but must be able to work in the Sheffield office one day per week
Closing date: Tuesday 21st October 2025 at 11.30pm
We are looking for an enthusiastic individual with a professional telephone manner to join us as Tele-Fundraising Intern. You will help promote Shelter and enhance our ability to retain our supporters. This is an exciting opportunity and you will play a key part in standing up to the housing emergency.
About the role
You will be the first point of contact for supporters seeking information about Shelter’s work, so will need excellent communication and administrative skills, a real interest in housing issues, as well as an understanding of how the Outbound Supporter Services Team impacts supporter retention. Your day to day work will include calling supporters to welcome them to the organisation and thank them for choosing to support us, undertaking quality control surveys and ensuring supporter data is accurate.
You will promote Shelter, raise awareness of housing and homelessness issues and enhance our ability to retain our supporters. You will respond to enquiries about Shelter’s work and action supporter requests. You will maintain accurate supporter records and liaise with other departments to ensure changes are actioned, as well as handling complaints about services and fundraising activity.
There will be on the job training, support and supervision. The successful candidate will have access to Shelter’s Employee Assistance Programme. We can also offer flexible hours, with some office working.
About you
The role is open to anyone who has have lived experience of disadvantage, such as homelessness, housing issues, the criminal justice system, mental ill-health, money and debt issues or other disadvantages. You will have good customer service skills and the ability to communicate effectively on the telephone. You will also need good attention to detail, the ability to capture data accurately and have an understanding of Microsoft Office applications.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the Team
The Outbound Supporter Services team is based in Sheffield, in the same office as our free national housing advice helpline. We do vital work engaging new and existing supporters and informing them about Shelter’s fight against social injustice. We are responsible for promoting Shelter’s work, raising awareness of housing and homelessness issues and enhancing the organisation’s ability to both recruit and retain supporters.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing, and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
** PLEASE NOTE - This role is available immediately. Please apply via this job advert if you are looking for either short term (1 or 2 months whilst we recruit a permenant candidate) work OR a permenant position**
We are looking to welcome an experienced IDVA to our friendly and energetic team to support women experiencing domestic abuse. If you are ready to empower women to move forward with your lives, we would love to hear from you.
You will be providing trauma-informed, specialist support for women with complex needs through risk assessments, safety planning, individual advice sessions and advocacy in court and with other statutory services.
Duties:
To provide advice and advocacy for women experiencing domestic abuse by offering crisis intervention, information and support for those who have been referred via MARAC due to domestic or sexual abuse or violence or any other recognised intimate violence against women and girls.
To devise emergency safety plans for survivors, liaising with social services, the Housing Inclusion and Support Team, other VCSE organisations and refuges to secure emergency housing if needed.
To provide targeted support where women have mental health, substance misuse, complex needs or face other challenges. Where needed, refer to appropriate support services if the survivor has support needs or requires a specialist service, e.g. male survivor to Respect or GALOP, frail older people to Adult Social Services.
To carry out risk assessments of women for referrals to MARAC where applicable
To develop effective links and partnerships with police and the courts and provide information, advice and support to survivors going through the legal process, explaining the effectiveness of criminal and civil sanctions available.
To comply with safeguarding requirements relating to children and vulnerable adults and explain the safeguarding requirements to the survivor.
Maintain and update accurate written and computer records of all cases and share a summary of this information with managers, ensuring that data protection (GDPR) regulations are followed, (within the organisation as well as when communicating with partner organisations).
To maintain contact with the survivor at regular (timely) intervals to provide support and ensure her safety, including updates of the risk assessment and safety plan.
To respond within the bounds of confidentiality (GDPR), to requests from other agencies for consultations or facilitate direct contact between agencies and service users.
To participate in multi-agency workings parties and focus groups, when requested to do so by the Director or your manager.
To attend team meetings, relevant meetings with trustees and to be part of Her Centre outreach marketing plan
To take on other tasks as appropriate as requested by managers or the Trustees
Benefits of working at Her Centre
- A lovely team!
- 1 personal "wellbeing hour" a week
- 1 day per week work from home
- 5% pension contribution
Please note: Due to the intensive and sensitive nature of the support involved, this post is open to women only, as permitted under Section 7(2)(e) of the Sex Discrimination Act.
At the top of your cover letter, please indicate whether you are interested in immediate, short term work or a longer term position.
We will be interviewing as applications come in and will close early if we find the right candidate so please do not hesitate to apply!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
ITUST/IT/FS/UK-R1
Position title:
IT User Support Technician
Reports to:
Infrastructure Manager
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £35,000.00 per annum (commensurate with experience)
Terms of Employment:
18-Months’ Fixed Term Contract (Extendable and renewable subject to successfully completing the initial 6-Months’ Probationary Period)
Application Process & Closing Date:
Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 5th November 2025.
Approx. Interview & Role Commencement Date(s):
Interviews: ASAP
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Online Interview with Muslim Hands; therefore, please familiarise yourself with ZOOM and MS Teams post successful submission of your application.
Other Information:
Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.
Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.
The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.
The Role:
Are you passionate about IT and enjoy helping people solve problems? Muslim Hands is seeking an enthusiastic IT Support Technician to join a small but dynamic team managing our IT systems and supporting end users across the charity.
The ideal candidate will be hardworking, eager to learn, and have hands-on experience in workplace IT support. You will work closely with the IT Manager to maintain and enhance the hardware, software, and systems that keep our charity running smoothly.
Key Responsibilities:
· Deliver timely technical support to end users via phone, email, remote tools, and in person.
· Diagnose and resolve hardware, software, and networking issues efficiently.
· Install, configure, and maintain desktops, laptops, mobile devices, and peripheral equipment.
· Provide support for Microsoft Windows, Office 365, and line-of-business applications.
· Administer and troubleshoot VoIP telephony systems, with familiarity in SIP phone systems.
· Manage user accounts, permissions, and security groups within Entra AD and work within the Azure environment.
· Track IT support tickets, documenting resolutions and any remedial actions taken.
· Assist in maintaining and upgrading IT infrastructure, including networks, servers, desktops, laptops, and other equipment.
· Perform regular system maintenance as directed by the IT Manager.
· Maintain accurate documentation, including Asset Registers, IT Policies, and Departmental Workflows.
· Provide out-of-hours support during agreed periods.
· Undertake any other reasonable responsibilities as required by the IT Manager.
· Uphold and promote all Muslim Hands’ Policies and Codes of Practice.
Skills and Experience
· Master’s degree in Information Technology, Computer Science, or equivalent experience.
· Previous experience in a technical support/helpdesk role.
· Hands-on experience with VoIP systems (setup, support, troubleshooting).
· Strong knowledge of Windows operating systems, Microsoft 365, and common business applications.
· Understanding of networking concepts (LAN, Wi-Fi, VPN, TCP/IP).
· Excellent interpersonal and communication skills, with a customer-first approach.
· Strong team player.
· Passion for supporting the charity/third sector.
Essential for Successful Postholder to:
- Possess the ability to demonstrate current eligibility to work within the United Kingdom
- Be able to either:
1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands;
OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.
- Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
- Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
- Undertake any reasonable responsibilities as required by Line Manager
- Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices
How to Apply
Please send an introductory email telling us why you are suitable for the role along with your CV by no later than 5th November 2025. Please note your application will not be considered if you don’t meet the essential requirements of the role.
We reserve the right to end the application procedure early should the right candidate be found.
NB: This Job Description is illustrative and non-exhaustive in scope. The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.
The client requests no contact from agencies or media sales.