Emergency Response Officer Jobs in Liverpool
Main role and responsibilities
ShelterBox has a network of 13 affiliate international fundraising teams who are independent charities in their own countries. They are a diverse group of different sizes, income models, audiences and cultures, all sharing our mission to see no one without shelter after disaster. They work to raise awareness and funding for ShelterBox and are enabled by support from the UK-based teams, including Fundraising, Brand & Content and Communications & PR. Collectively our affiliate international fundraising network engages with a global community of supporters, raising a significant proportion of ShelterBox’s income.
The Head of International Giving works with and supports affiliate international fundraising leaders to deliver annual strategic planning, driving income through both our staff-led and volunteer affiliate teams. Along with your International Giving Team, this role focuses on facilitating their fundraising, providing all the information and support they need to create a range of activity from launching emergency appeals, community events and digital engagement to securing major gifts and developing corporate partnerships.
The International Giving Team is the main point of contact with Heads of our international fundraising affiliates and other key personnel across the network. You promote a collaborative network between teams in keeping with ShelterBox’s culture and values – fostering a feeling of one team across the network.
This role also has responsibility for growth beyond the current network of country affiliate offices. The role will identify potential in different fundraising markets, building business cases for investment, and developing new income streams - including developing our International Volunteer Ambassadors.
Reporting to the UK Fundraising & Communications Director, the Head of International Giving works as a member of the Senior Leadership Team of the UK directorate and the wider organization. By working alongside the SLT across the whole organisation, this role will bring efficiency and togetherness across the international fundraising network and will ensure that the voice of our international teams is heard across the organisation. The role will also have a ‘dotted line’ of accountability to the CEO on some aspects of the role around senior global leadership and governance.
Who are we looking for?
We are looking for a leader with a strong track record in fundraising. The successful candidate will have significant experience of stakeholder management, especially working with volunteers. You will be able to think strategically and have experience of building networks.
Experience of a senior fundraising role in the non-profit sector, particularly international development, is desirable as is an understanding and awareness of current international fundraising trends.
Languages – particularly European e.g. German or French – are desirable.
This is a senior leadership role, and we are seeking a strong communicator, who is experienced in developing and leading effective fundraising functions, bringing together teams and working collaboratively within the UK and globally.
This is a great opportunity for someone to join a dynamic team and play a key role working to ensure that no one is without shelter after disaster.
Duties include but not be limited to:
- Work with and support senior international fundraising leaders on strategic annual planning for fundraising growth that will support affiliate teams to increase income.
- Identify growth opportunities across new international markets.
- Foster a culture of ‘one team’ between the UK and affiliate international fundraising teams and enable effective cross-functional working relationships.
- Own the communication between ShelterBox in the UK and the affiliate international fundraising network, ensuring a two-way flow of information.
- Develop and maintain senior level relationships with both staff-led and volunteer-led affiliate teams.
- Lead on organisation and deliver of an annual International Fundraising Conference, bring our international network together, to build fundraising capacity, global brand and drive income.
- Work with the CEO to develop a future international governance model as we grow as a global movement.
- Identify the key opportunities that our partnership with Rotary has for income growth internationally.
- Work with the UK Head of Philanthropy & Partnerships to identify and engage new non-UK major donors/organisations, leveraging the international network when appropriate in developing a pipeline for future high-level donors.
- Manage financial and budgeting processes within the UK International Giving team that supports international fundraising affiliates and provide regular reporting on international income as required. This includes annual budgeting, reforecasting and ensuring that income is restricted correctly and monitored regularly.
- Lead and inspire your team, ensuring work plans, objectives and success indicators are in place.
- Support and help shape strategic direction for international fundraising team in areas such as investment, governance and systems.
- Identify and build guidance on high performing international fundraising best practices.
- Work collaboratively across UK teams to provide international teams with the support, guidance and materials they need to drive efficiencies and maximise fundraising.
- Manage the systems (SharePoint resources) that host information, keeping them up to date and ensuring that the information is easily transferrable to affiliates.
- Working closely with the Global Brand & Content team, to ensure the brand is consistently applied, and that international content needs are understood and fulfilled.
- Work closely with Global Communications teams to ensure international fundraising teams are supplied with early information and aligned, and that international communications needs are understood, including through approved messaging and digital tools/assets.
- Champion equity, diversity and inclusion within the organisation, and help ensure international teams are implementing EDI best practice.
- As part of an emergency organisation there will be times when you will be required to work evenings and weekends at short notice in response to a disaster.
- Represent ShelterBox as required and always work in line with our values.
- Other duties as may be assigned by your line management.
The client requests no contact from agencies or media sales.
Remote based, part-time role - an exciting opportunity - at a small, busy and growing cancer charity - supporting ABC UK's Patient Support Programme.
Part-time flexible (likely minimum 18.5 Hrs p/w), salary £26/27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.
Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients. With your help, Action Bladder Cancer UK can radically improve this.
ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff. You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.
The role supports ABC UK’s core Patient Support Programme. We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face). We also work to increase our networks with health professionals, to help them support their patients. We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events. We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.
You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings. You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services. You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties.
Who we are looking for…
You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations. The successful candidate will:
- be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
- be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
- ideally have some health service or charity experience - not essential but preferable;
- be required to understand the structure of the NHS;
- have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
- be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
- be able to attend meetings as required and also with some travel as necessary for engagement with hospitals/patient support groups, events etc;
- be good at building networks and maintaining useful relationships;
- promote the work of ABC UK and work to raise awareness of bladder cancer;
- be confident at presenting and talking to groups of people – whether general public, patients or health professionals;
- have experience and understanding of working for a small organisation. A varied role, you will have the opportunity to work to develop and shape your role as part of our team. There is potential for the role to grow, or hours worked to increase over time.
You will need to:
- be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
- have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
- be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
- be an excellent team member – we all work closely together as well as on own work;
- have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
- have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
- be able to work with and organise volunteers;
- be able to travel for meetings and events as required (occasionally out of office hours);
- possess a clean driving licence and have easy access to a car (mileage will be paid).
- Contact point for Hospitals/Urology Depts/Cancer Centres. Making aware of ABC UK patient support, bladder cancer patient information and building relationships on a regional basis;
- Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
- Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
- Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
- Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).
- Events: ABC UK runs both face to face and online events
- Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
- Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
- You will also be required to present at events on occasion – both online and face to face;
- Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events.
Patient Support Groups
ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital.
- Keep up to date database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
- Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
- Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
- Working with health professionals wanting to set up new groups (this is also done by ABC UK volunteers), periodically attending group meetings and meeting volunteers.
- Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.
- News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
- Social media: working as part of a team on increasing ABC UK social media presence.
This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.
HOW TO APPLY
Please see the ABC UK website for additional background information on our work.
Please apply online with a full CV together with a covering letter which sets out why you think you would be good at this role and what you would bring to ABC UK. There is a two stage interview process, one will be face to face, one online. Only candidates shortlisted for interview will be notified.
The client requests no contact from agencies or media sales.