Employability coordinator jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Learning and Skills Development Co-Ordinator will lead on developing a program of training, learning, volunteering and work experience for the residents of Homeless Oxfordshire that increase self esteem, engagement and motivation. You will work collaboratively and creatively across the organisation, as well as with partners, stake-holders, and the wider community. Improving community relations and help us secure support from local training providers and employers where resident participation in the wider community will help break down stigmas surrounding homelessness and addiction.
Some of your responsibilities will include:
- Devise and deliver a structured programme of training and education (both formal and informal) to improve our residents' skills and confidence which prepares them for the next stage of their lives.
- As part of the LEAP team work closely with the Activities Co-Ordinator to deliver a comprehensive programme of engagement, developing skills to move away from homelessness.
- Work with partners and residents to design training that is tailored to the needs of our residents.
- Develop and maintain external relationships with local training providers, organisations and employers to find various opportunities and maintain those relationships.
- Support on design of the peer mentoring training and traineeship programmes.
- Identify and support volunteering opportunities.
- Take a strengths-based approach to facilitate teams and residents identifying their talents, skills and build their self-esteem.
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About LEAP
LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.
At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.
LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry (TTF) believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
For 16 years, we've been bridging the gap between school and work and improving social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. We work with amazing partners across the rail industry, financial services, professional services, technology companies and healthcare to deliver free, industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we support 60,000 young people thanks to our transformational industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
Everyone on our team is:
- Passionate about the charity's vision to improve social mobility
- Motivated by team success
- Proactive in getting things done
The values of ambition, inquisitiveness, and inclusivity and equity guide us in everything we do.
The Programme Manager role
Due to the continued expansion and sustainability of our programmes, we are seeking a new team member to support our next period of growth into the 2025-2026 academic year.
You will be a consumate account manager to support our skills and employability programmes designed in partnership with industry. You will work collaboratively with our corporate and industry partners to support teachers and students in schools and further education institutions access a range of TTF educational programmes.
What you will be doing
- Management of multiple projects and events
- Team management to deliver programmes (proven experience of line managing direct reports)
- Building exceptional relationships with partners, teachers and volunteers
- Use systems and administrative processes
- Evaluation and reporting
To succeed in this role you will be an individual who thrives in a fast-paced working environment, be highly organised, a professional communicator, and not be fazed when you need to adapt your plans to meet schools’ needs (you will always have a plan B).
Job details
- £35,000 salary
- Full time (37.5 hrs per week)
- Hybrid working*
- 28 days holiday + bank holidays (inclusive of Christmas closure days)
- Training budget
If you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for the interview. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
*Hybrid working
This is a hybrid role. You will be working from home and will join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website.
We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered.
To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for which include:
- Account management - working with funders and balancing priorities, objectives and deadlines
- Project delivery - operational, event and logistics management
- Staff management
We receive a very high number of applications for our vacancies, please make sure you read the application pack before applying to ensure your skills and experience match the person specification.
Using AI in your application
Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. AI is a tool, not a shortcut. This means not asking AI to do the work for you, or copying and pasting answers, as this limits the way you can showcase your personal experiences and strengths. AI doesn't know you or your work history, so use sparingly.
The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application.
Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
For your CV: please include a note if you have any employment gaps and include the month + year on previous work experience. CVs without this information will be discounted. Please do not use AI to write the answers to your questions - we want to hear your voice and personality in your answers.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Resident Engagement Manager will be the organisational lead in a new and exciting lottery funded project leading a small team and overseeing the design and delivery of the LEAP service at Homeless Oxfordshire and with wider partners.
Some of your responsibilities will include:
- Provide leadership across the organisation on resident engagement, learning and skills, co-production and activities.
- To promote the active involvement of the resident’s experience and voice in the delivery, development and monitoring of LEAP service.
- To provide support and line management supervision to the engagement team, ensuring they meet all aims, objectives and outcomes, according to the lottery bid.
- Lead on monitoring, data collection and impact measures for all resident engagement work.
- Lead on the design of the peer mentoring training and traineeship programmes.
- Develop and maintain key relationships with key stakeholders including education, employment and third sector partners.
- Develop and maintain strong internal working relationships to ensure managers and teams deliver high quality services that are reflective of Homeless Oxfordshire’s values and address local needs.
- Lead on the development of a mutual support network for staff with lived experience
- Comply with Homeless Oxfordshire’s policies and procedures
- Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.
- Contribute to the work of the broader team.
About LEAP
LEAP is built on the foundation of strong, supportive relationships that empower residents to move towards stable, independent living. Through one-to-one key worker support, trauma-informed care, and community engagement, residents rebuild trust, form friendships, and gain confidence. Activities like gardening, arts and crafts, and creative writing foster connection and personal growth, while group involvement helps residents feel part of a wider community. LEAP also supports residents to take steps into peer mentoring, volunteering, and training, helping them build positive networks beyond their immediate circle and develop the skills and confidence to thrive independently.
At LEAP, community involvement is at the heart of their work. Empowering residents through co-production is a key organisational goal. LEAP offer a range of inclusive engagement methods—from informal gatherings like group breakfasts and creative activities, to structured sessions such as support needs mapping and Residents’ Forums. These forums provide regular opportunities for feedback and co-design, with input reaching senior management and trustees. They are enhancing resident engagement by developing a mutual support network for staff with lived experience of homelessness and/or addiction. This group will shape services and policies, and guide resident outreach. LEAP also collaborates with local partners like RAW, a social enterprise offering training and employment to those with lived experience, and strengthens ties with adult education providers such as Abingdon and Witney College. We also create pathways to volunteer with cultural institutions like the University of Oxford Museums.
LEAP empowers people with lived experience of homelessness and/or addiction, helping them build the confidence and skills needed to move towards independent living and employment. Over three years, the project aims to support 750 individuals. Through a wide range of engaging and meaningful activities, residents will experience positive outcomes such as increased confidence, self-esteem, and a sense of inclusion. They will build supportive networks, learn key life skills and access training, volunteering, and employment opportunities. Many will gain qualifications and secure long-term accommodation. The project strengthens peer support and enables residents to shape services through formalised Residents’ Forums, ensuring their voices influence senior decision-making. For Homeless Oxfordshire, LEAP enhances our capacity to deliver peer-led support, builds staff knowledge, and informs service improvement. Wider community benefits include reduced stigma around homelessness, stronger partnerships with employers and organisations, and improved understanding of the issues faced by our residents—ultimately contributing to a more inclusive and compassionate society.
The client requests no contact from agencies or media sales.
About the role:
At Single Homeless Project (SHP), this is more than a Volunteer Coordinator role – it’s a unique opportunity to shape powerful experiences that connect people, build lasting partnerships, and directly support life-changing services across London. You’ll join a lively, ambitious Fundraising team in Kings Cross where ideas are valued, and growth is part of the journey. Working alongside the Corporate Partnerships Lead, your mission will be to design and deliver inspiring volunteering opportunities with businesses and community groups that bring practical help, donations and fresh energy to our programmes.
This is a role that blends creativity, coordination and relationship-building – one day you might be planning an engaging volunteering event in a hostel, the next you're developing a new collaboration with a local company, all while working closely with teams across SHP to make sure every opportunity adds real value. You’ll be part of a team that doesn’t just raise funds – we create meaningful experiences that motivate people to act and support our cause. It’s a brilliant step for someone who wants a career with purpose, where you’re supported to grow and encouraged to innovate. If you’re organised, confident and excited by the chance to make things happen, this role could be the start of something really special.
Hybrid for us means there will be opportunity for 2-3 days per week for home working, the rest of your working week could include office working in Kings Cross or attending SHP Services for coordination needs.
About you:
- A strong project manager, capable of managing multiple priorities.
- Proficient in using online programmes such as Canva, Microsoft Office, and with an understanding of CRM’s.
- Able to juggle multiple priorities while ensuring the smooth administration and logistics of volunteering activities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 22nd June at midnight
Interview date: Thursday 3rd July Online via Microsoft Teams
PLEASE NOTE: We will invite suitable candidates to interview as applications are received before the stated interview dates above.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home.
We are a, developing organisation working with people experiencing homelessness in the East End of London. We specialise in providing housing advice & support for rough sleepers, working to tackle health inequality & substance use and providing psychological support.
We take an innovative approach to the work that we do and the services that we run, driving forward best practice to ensure the best possible outcomes for the people that we work with.
Our team and culture are built around our core values of compassion, respect, inclusiveness, empowerment & justice.
About the role
- Be a key point of contact for receiving and processing referrals to the Providence Row, Resource Centre.
- Complete assessments of those referred to the Centre
- Make statutory and non-statutory housing referrals dependant on the persons need and eligibility.
- Build and maintain strong relationships with key partners, including outreach teams, health services, City of London Police and other support organisations.
- Work within the Team Around Me model, engaging closely with the City Outreach Teams and the Navigator service to develop and implement joint action plans for people rough sleeping.
- Connect City clients with essential health services to address tri-morbidity—the complex combination of physical ill health, mental health, and substance use that often affects individuals experiencing chronic homelessness.
- Facilitate referrals to training, employability, and volunteering programs to support long-term stability and independence.
Benefits
- 27 days holiday plus bank holidays
- Pension – 5% employer, 3% employee
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. Interviews will be held on a rolling basis.
Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
On a rolling basis
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.




Schools Coordinator
We are now recruiting two full-time positions for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.
This youth and education charity empowers diverse 18 to 25-year-olds to tackle educational inequality through a year of full-time volunteering in schools. As mentors, tutors and role models in schools, the charities volunteers support children who are furthest away from opportunity in the UK.
Position: Schools Coordinator (internal title School Impact Officer)
School locations: B29 4HE and B42 2PY - 4 days school based
Training location: B15 2HU - 1 day per week (with some working from home)
Working schedule: Term-time working (except for the second half of August)
Hours: Working hours are 8:00-4:30, Monday to Friday.
Salary: £25,432 per annum
Duration: Permanent
Start Date: August 2025
Closing Date: 20th June 2025
Interview Date: From 23rd June 2025
The Role
We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.
The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery. You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.
The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.
The role is primarily a school-based post from Monday to Thursday and is based in a regional venue on most Fridays. See locations above.
About You
To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.
You will have:
· Excellent communication and interpersonal skills
· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders
· The ability to understand school leadership priorities
· Flexibility in your approach to meet volunteers and pupils developmental needs
· The ability to cope well with multiple demands and to ask for support in ambiguous situations
· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively
· Good IT knowledge
· A proactive attitude, with the ability to use initiative and a professional manner and approach
Whilst not essential experience of working in a school or with schools would be an advantage in this role.
If you want to make a real difference and believe that young people can change the world, we want to hear from you!
Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.
Employee Benefits
As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:
· Great holiday entitlement
· Training including degree-level qualifications
· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%
· Free eye tests and £20 off glasses
· Interest-free travel season ticket loans
· Interest-free bike loans under the “Cycle to Work Scheme”
· Interest-free Loans to assist employees with welfare or financial hardship
· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing
· Regular all staff wellbeing sessions with external wellbeing experts
· Reservist friendly employer - Bronze award
· Laptop and mobile phone
Impact Officers are expected to foster an inclusive and fair culture across regional teams, ensuring diverse perspectives are valued and that the regional programme is accessible to volunteers from all backgrounds. The charity is committed to safeguarding and promoting the welfare of all learners including young people.
Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator.
Please note this role is being advertised by NFP People on behalf of our client.
Hub Manager, Devon & Cornwall
Reporting to: Head of Operations
Salary: £28,500 - £30,000, depending on experience
Hours: 37.5 hours per week (Monday to Friday, rota’d evening shifts and occasional weekends)
Terms: Permanent, 25 days holiday pa (pro rata, exc. Bank Holidays), 5% pension contribution
Location: Based at our Sisna Park Hub, Plymouth PL6, + ad hoc support to our Bristol Hubs (Little Ann Street BS2/Vale Lane Hub, BS3)
Manage: Directly: Lead Supervisor, Supervisors, Community Food Produce Coordinator, (fixed term role), Volunteer Team (incl. Corporate Volunteers, Drivers, Drivers Mate), agency staff
About FareShare South West
FareShare South West (FSSW) joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity, and routes out of poverty for people across the South West. Our supportive volunteering and employability programmes offer local people the opportunity to thrive. By joining us, you will be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.
FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people, and many others.
Purpose of the Role
The Hub Manager is responsible for the day-to-day leadership of a FSSW hub, ensuring safe, efficient, and compliant operations that maximise the volume of surplus food received, stored, and distributed to our Community Food Members (CFMs). This includes managing a mixed team of staff, FareChance employability participants and volunteers in their operational tasks, maintaining high operational and health & safety standards, and collaborating with colleagues across food & logistics, compliance, and community engagement.
Key Responsibilities
1. Operational Management
- Oversee and manage the safe and efficient daily operation of the hub, ensuring essential tasks are completed to a high standard.
- Ensure the hub is appropriately set up to meet Key Performance Indicators and goods in and deliveries out, working closely with the Head of Operations.
- Use FareShare UK (FSUK)’s digital stock system to manage product movements and maintain stock accuracy. Lead weekly stock takes and investigate discrepancies in collaboration with the compliance and food teams.
- Oversee the smooth intake and dispatch of food, liaising with food donors, FSUK, transport providers, and partners. Ensure food deliveries meet acceptance criteria and report any quality issues promptly.
- Ensure the Hub Operations team maintain positive relationships with CFMs, ensuring high standards of service and communication.
- Play an active role in identifying solutions to operational challenges, in collaboration with the food, membership and volunteer teams.
- Coordinate and manage external contractors for maintenance and repairs.
- Provide procurement support to secure value for money on consumables and equipment.
- With support from the wider FSSW team, meet food waste KPIs to ensure that we effectively maximise food redistribution to CFMs.
- Ensure adequate stock of operational supplies and equipment to support daily operations.
- Responsible for the Hub Operations controllable costs budget. Oversee the management of on-site petty cash in line with financial controls.
- Work with the Head of Operations to improve systems and integrate new processes to support growth and efficiency.
- Carry out analysis of the fleet and its equipment including weekly vehicle checks and basic maintenance duties (e.g. tyre pressures, topping up vehicle fluids). Work with the Fleet Coordinator to ensure the on-site vehicle fleet is well maintained, roadworthy and compliant.
- Contribute to delivery of the Operations Strategy, including key developments for FSSW.
- Carry out other duties as required to support the successful running of the hub.
2. Team Management
- Provide strong day-to-day leadership to a diverse team of staff and volunteers. Delegate tasks, give regular feedback, and maintain an open, inclusive working environment.
- Manage, supervise, and develop Line Reports, including performance management, appraisals, and training.
- Support effective recruitment and onboarding processes, ensuring appropriate support and shift cover. Identify shortfalls in rota cover and respond in effective and timely manner.
- Work with temporary staffing agencies to arrange short term hire drivers, when necessary.
- Collaborate with the Head of Operations and Volunteer Team to ensure effective volunteer induction and ongoing training. Support the Volunteer Manager in the delivery of corporate volunteer days.
- Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
- Foster a positive and productive team culture in line with FareShare South West values.
3. FareChance Employability Programme
- Support the delivery of the FareChance programme by overseeing and supervising participants during operational tasks, ensuring they are actively engaged and contributing to the hub operations team.
- Ensure FareChance participants are effectively trained, supported, and equipped to carry out their allocated duties, with opportunities to build confidence and develop relevant skills, with support from the volunteer and employability teams.
- Foster a positive and inclusive environment that supports the health, safety and wellbeing of FareChance participants and enables them to thrive.
- Provide hands-on mentorship and act as a positive role model during day-to-day operations, supporting participants to build experience and confidence.
- Undertake relevant training to strengthen your ability to support FareChance participants and the wider volunteer team, including safeguarding, inclusive practice, mental health awareness and coaching approaches.
- Collaborate with the volunteer and employability team to ensure effective communication around support needs and progress.
4. Health & Safety (H&S) and Compliance
- Take lead responsibility for the health, safety and security of the hub, and the safety and wellbeing of all staff, volunteer and visitors
- Champion a culture of safety and compliance, setting a strong example and ensuring robust H&S protocols are always followed.
- Effectively manage and resolve incidents in line with emergency procedures, including product recalls and escalation protocols.
- Keep accurate, up-to-date records of all H&S activity, including staff and volunteer training, audits, corrective actions and incident reports.
- Support the development, communication and enforcement of H&S and compliance-related policies, procedures, and risk assessments.
- Ensure that all legal and FareShare South West requirements related to food safety and H&S are understood and adhered to on site.
- Operate in accordance with the FareShare HACCP Food Safety Manual and local environmental health regulations.
- Ensure the site is always audit-ready and support internal and external audits as required.
- Ensure facilities and equipment are used safely, regularly maintained, and reported if defective.
5. Quality Assurance and Continuous Improvement
- Lead on-site delivery of any compliance-related changes introduced by FSUK, ensuring they are followed through to completion and embedded in practice.
- Manage and enhance compliance of the hub premises in line with FareShare’s minimum operating standards and expectations for operational efficiency.
- Work with others to identify and implement improvements to systems, processes and workflows.
- Ensure operational audits and assessments are carried out, actions are followed up, and improvement plans delivered.
- Collaborate cross-functionally with other teams to support service development and innovation.
Person Specification
It is not expected that a successful candidate will necessarily have all the following criteria. FareShare South West is committed to helping individuals develop professionally and personally, and your application is encouraged.
Essential
- Proven experience in warehouse or logistics operations, with responsibility for delivery of KPIs.
- Strong working knowledge of health & safety legislation and risk management within a warehouse setting and able to champion a safety-first culture while enabling productivity.
- Experience of and confidence in working with clear procedures and compliance requirements such as food safety, hygiene, and auditing processes.
- Can demonstrate supportive, motivational, proactive and structured team leadership, including recruitment, supervision, and performance management.
- Experience of working in a fast-paced, dynamic environment with the ability to manage multiple priorities and respond in a calm, solutions-focused way under pressure.
- Competency in stock control systems and inventory management (e.g. digital stock systems such as GLADYS or similar).
- Clear and confident communicator, both written and verbal, with experience of cross-team and stakeholder communication.
- Able to demonstrate good judgement and decision-making, including escalating issues appropriately.
- Physically able to carry out the role, including manual handling and operating in warehouse conditions.
- Comfortable using basic IT tools (e.g. Microsoft Teams, email, online documents).
- Full UK driving licence.
- Forklift truck operator’s qualification (or willing to train as an essential part of the role).
Desirable
- Formal training or certification in health & safety, manual handling, or food hygiene.
- Experience of working in a charitable, volunteer-led, or community-based organisation.
- Experience of route planning and/or vehicle logistics coordination.
- Experience of working within a regulated or audited environment
- Experience contributing to or delivering change initiatives.
Attributes & Values
- Committed to FareShare South West’s work to fight hunger and tackle food waste.
- Strong team player who supports collaboration and mutual accountability.
- Organised and methodical, with strong attention to detail.
- Reliable, consistent, and takes pride in maintaining high standards.
- Acts with integrity and openness; willing to learn from feedback and take responsibility.
- Enjoys being hands-on and actively involved in operational delivery.
Behaviours
- Leads by example and motivates others through positive, proactive behaviour.
- Calm and solutions-focused in challenging situations.
- Values and supports diversity and inclusion across the team.
- Communicates with respect and clarity, adapting style to suit audience.
- Champions a safety-first culture while enabling productivity.
- Embraces change and drives continuous improvement.
- Confident working within clear procedures and standards.
Additional Information
- Role may involve some manual handling; training will be provided.
- Enhanced DBS check required.
Please ensure that your cover letter clearly demonstrates how you meet the essential criteria.
If you need additional support with your application or would like more information, please contact Louise Zaal.
Our mission is a future where no food is wasted, and all people can thrive.





The client requests no contact from agencies or media sales.
Are you a natural organiser with a heart for community impact? Join us as Head of Response & Logistics and lead the practical engine room of Carriers of Hope — from warehouse operations and van deliveries to sustainability projects and home set-ups for families in need. You'll oversee logistics, transport, and volunteer teams, making sure essential goods reach people with compassion, efficiency, and purpose.
This hands-on leadership role is central to how we work, blending big-picture planning with everyday action. You'll also champion a circular economy approach, ensuring nothing goes to waste and every donation makes a difference.
We’re Hiring: Head of Response & Logistics
Based in our warehouse in Coventry, with some travel across the West Midlands
30 hours per week
£36,124 FTE (NJC Level 26)
About the Role
Carriers of Hope is looking for a skilled and motivated individual to lead the logistics and practical support side of our work. This is a key leadership role, responsible for making sure that essential donated goods—food, clothing, furniture, and baby items—are received, organised, and distributed efficiently to the refugee and migrant families we support across Coventry.
You’ll oversee multiple projects, manage a committed team of staff and volunteers, and help shape the systems that make our work possible. From running our warehouse and coordinating van deliveries, to leading the House to Home furniture scheme, this is a hands-on, people-focused role with real impact.
We're looking for someone who brings strong coordination and problem-solving skills, has experience in logistics or operations, and is confident leading a team in a fast-moving environment. You’ll also play a key role in embedding sustainability into everything we do. A full, clean UK driving licence is essential.
What We Offer
-
A generous annual leave allowance
-
A welcoming, multicultural team environment
-
The opportunity to be part of work that directly improves people’s daily lives
-
A role where your leadership will help deliver practical support with dignity and care
Inclusion Matters to Us
We actively encourage applications from individuals with lived experience, including people from refugee and migrant backgrounds. We give preference to client volunteers who meet the essential criteria for this role, as part of our ongoing commitment to supporting progression and creating meaningful pathways into paid employment.
Full Details
The Full Job Description and Person Specification can be found in our supporting documents.
How To Apply
Please send us a Cover Letter and CV.
Your covering letter should explain:
-
Why you're interested in this role
-
How your experience and skills make you a good fit
It should be no longer than two A4 pages, but feel free to keep it shorter if you can say everything you need to in less space.
Prefer to tell us in a video? That’s encouraged — it gives us a chance to see your passion and hear directly from you. You're welcome to send a short video (max 4 minutes) instead of a written letter if that suits you better.
Interview Date - Monday July 7th 2025
In order to safeguard our clients, the successful candidate will be required to provide 2 references and undergo an enhanced DBS check.
Our Inclusive Recruitment Practices
At Carriers of Hope, we are committed to making our recruitment process as inclusive and supportive as possible. We want everyone to have the opportunity to apply and take part fully, regardless of background or circumstance.
We offer the following support:
-
Help with the application process through trusted partners, including Coventry City Council’s Migrant Employability Programme
-
Alternative formats – you're welcome to submit a video instead of a written covering letter (up to 4 minutes long)
-
Interview questions in advance, to give you time to prepare
-
Support with travel costs for attending interviews if needed
-
Adjustments at any stage of the process — just let us know what would help
We’re also happy to talk through the role with you before you apply, if that would be useful.
If you need any adjustments or support, whether during the application or interview stage, please get in touch. You can contact us confidentially, we're here to make the process work for you.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join the Communications and Engagement Team as our Head of Communications and Engagement.
The post will involve supporting the Union to deliver its communications strategy, as well as our democratic functions such as campaigning and leadership elections. You'll lead the Communications and Engagement Team, and work closely with the Union team and University colleagues to ensure that we communicate effectively with our stakeholders.
Main responsibilities:
Communications:
- Develop and deliver the Union’s overall Communications Strategy Develop and deliver effective communication plans for the Union’s projects and priorities
- Ensure that all communications channels are properly evaluated, and provide advice and guidance on which resources or strategies to deploy
- Manage the Union’s marketing and communications channels Oversee the Union’s data protection policies, ensuring that staff are aware of their responsibilities
- Responsible for managing the Union’s CRM/CMS, including owning the relationship with our supplier.
- Manage the correct application of the Union’s tone of voice across our communications channels, providing guidance, training and support where needed to teams and departments.
- Manage the Union’s visual identity through digital, video, and print, regularly reviewing and evolving the visual style.
- Regularly gather and communicate the impact made by the Union, including the development of impact reports
Democratic functions:
- Ensuring that the Union is considered to be legitimately representative of its members by increasing engagement in and the quality of democratic activity. In doing so, ensure that the Union is truly democratic, and that all members and Officers adhere to the Union's constitution and bye-laws.
- Responsible for leading the Union’s democratic procedures, for example the annual elections or Annual Members’ Meetings
- Support the Elected Officers to communicate their priorities and campaigns to our members, helping our Officers effectively develop their own personal communications plans to raise their profile across the student community.
Deadline:
The closing date for applications is 11:59pm on 30/06/2025.
We intend to hold interviews on Fri 11 July.
Please upload a supporting statement of no more than two sides of A4 outlining why you are interested in this role and how you meet the specification, alongside a copy of your CV.
The client requests no contact from agencies or media sales.