The role

Action for Children does what's right, does what's needed and does what works for children in the UK. Every year, our team changes the lives of 370,000 children, young people and families.

In this role, you will manage and lead staff and volunteers, providing a wide range of services to vulnerable children, young people and families, including looked after children and care leavers, children with disabilities and unaccompanied minors. You will be working closely with senior staff and managers whilst nurturing, developing and promoting effective relationships with colleagues across the organisation and different stakeholders

You will make a difference by:

• Providing high quality service to children, young people and families in a safe and positive work environment
• Supporting multi-agency delivery of services to children and young people
• Ensuring efficient budget usage and reporting
• Providing line management of staff, and sharing knowledge and experience through coaching and mentoring techniques.
• Producing and presenting reports to improve performance and service delivery

You will need:

 Significant experience of managing staff and volunteers in a multitude of settings and services, including managing supervisors.

• Significant experience managing multiple teams with concurrent needs
• Significant working and educational knowledge and understanding of childcare legislation and safeguarding requirements, in particular in relation to those children in care, in need, with a disability and with immigration needs.
• Experience working with children, young people and or families in a multi agency environment and achieving positive outcomes through intervention.
• Significant experience of delivery of service user needs assessment, ensuring accurate and update retention of information
• Significant experience chairing, supporting and contributing to service planning meetings.
• Experience in the development and practice of community working, including influencing involvement
• Significant experience producing clear, concise written reports capturing and progressing the salient issues to action.
• Significant experience working with Fundraising Teams and Commercial Teams to develop and expand services in the cluster
• Demonstrable integration of equality and diversity into practice and service delivery.
• Advanced knowledge of Microsoft software packages i.e. word, email etc.
• To lead by example with the completion of processes and procedures to the expectations to standards designated and to guide\ advise subordinates
• To prioritise workload, including subordinate staff to achieve and deliver within agreed timescales.
• To support with the management of the services, including allocated responsibility of aspects of service.
• To manage and develop subordinate staff and different teams.

You will preferably have a minimum Level 3 Diploma in Health & Social Care or equivalent in a related
 

The way we work

We work to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team. Have a look at our behaviours and values to understand more about the way we work on our careers site.
 

Rewards

We want our employees to feel valued and rewarded for the vital work they do. When you work with us, we'll recognise your efforts with generous annual leave, a comprehensive employer-matched pension scheme and a range of deals and discounts on our dedicated benefits portal. 

For safe and happy childhoods

At Action for Children, we protect and support children and young people, providing practical and emotional care and support, ensuring their voices are heard, and campaigning to bring lasting improvements to their lives. Last year, we helped more than 387,000 children and families across the UK.
 

Please note: Interviews are planned to be held on  Friday 21st May 2021

We are committed to safer recruitment practices to protect our service users; therefore, all applicants are expected to have an understanding of and commitment to safeguarding best-practice.

Action for Children is passionate about promoting equality, valuing diversity and working inclusively. We welcome applications from all suitably qualified persons particularly people with Disabilities and Black, Asian and Minority Ethnic applicants, as these groups are currently under-represented in our workforce.

Safe Steps have an opportunity for a new team member to join us as a Community Fundraising and Communications Coordinator; the successful applicant will have a background in community fundraising, online and corporate giving and good digital skills.  You will be responsible for developing and maintaining Safe Steps public presence and brand – this will include, but is not limited to, management of digital content, print media and merchandise.  You will be the first point of contact for new and existing fundraisers and donors, building strong relationships across a variety of networks, helping to promote the organisation and increase income.

The role will involve some evening and weekend working to support the community fundraising activities and events, working hours are flexible to support this.

This post is currently being delivered via remote working with occasional days spent in our Westcliff-on-Sea office.  A review of the permanent location of this post will be conducted post COVID and is likely to involve a blended working environment.

This post will be subject to an enhanced DBS check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements) of the Equality Act 2010 applies.

Salary: £26,000 (pro rata)

Hours: 30 hours per week

Annual leave:   Commencing at 25 days per annum (pro rata)

Interviews will be held on 10th and 11th June 2021

The Eikon Charity is a leading Surrey charity supporting children and young people to overcome difficulties, manage their wellbeing and become resilient, enabling them to develop into confident adults who contribute positively to their communities.

We are looking for people with passion and expertise to drive the charity forward.

Main purpose of Job

Consistently tell The Eikon Charity’s story in a clear, concise, compelling way, coordinating marketing and communications activity across the charity, advising and supporting colleagues in all teams, and creating high quality content and copy that gets results.

Key responsibilities:

• Research, coordinate, schedule and monitor an annual communications plan
• Oversee external communications, providing guidance to staff, setting and monitoring quality standards and ensuring consistent application of our brand
• Work across the charity to identify, create and publish content that is clear, concise and paints a compelling picture of why we exist, work we do and results we’re seeing
• Create social media, newsletter and web content, monitoring performance, learning and improving results, and reporting monthly on performance to the senior team
• Work closely with the Digital Marketing Executive to ensure we make effective, coordinated use of digital and that campaigns align with strategy and annual plan
• Write content for regular press releases and develop relationships with local media
• Edit and proofread key external communications and ensure all staff follow guidelines for writing published content
• Oversee subscriber lists in Mailchimp and our CRM, ensuring we comply with all legislation, follow best practice, and provide a rewarding experience for subscribers
• Ensure that we manage all marketing, fundraising and schools data in compliance with the GDPR, PECR, and DPA
• Manage external writers and designers as needed
• Lead on and manage key projects such as the charity’s Annual report and Accounts
• Ensure strict adherence to safeguarding policies and that we have full, informed, written consent when using a young person’s data in external communications

The person in this role is the lead staff member for all aspects of fundraising: writing grant applications, managing events, publicising Renewed Hope through social media channels and the website and other external publicity such as local media.

You will lead the Fundraising Sub-Committee, which identifies funding opportunities, and put together a fundraising strategy.

You will also manage all aspects of non-financial donations such as clothing and food. This includes taking enquiries from donors, sending out appeals and logging and managing stock as necessary.

You will be expected to represent the charity at community events which may include working in the evenings and weekends.

Responsibilities

• work with the Fundraising Sub-Committee to develop and implement a strategy for individual and corporate supporter recruitment and development
• research and apply to charitable trusts and foundations whose criteria match the charity's aims and activities
• organise corporate fundraising, including employee giving and matched giving from employers
• liaise with, motivate and assist current supporters in maximising the funds they raise
• write applications and send mail-shots to a range of potential and current donors
• organise traditional activities, such as sponsored outdoor events and street collections
• develop and coordinate web-based fundraising, including giving pages, online auctions
• develop new and imaginative fundraising activities, including events
• undertake return-on-investment analyses in order to prioritise the most worthwhile fundraising activities.
• raise awareness of the charity and its work, e.g. giving talks to groups or seeking photo opportunities with the media
• manage website content and posts on social media
• manage stock of publicity material including leaflets, banners and T-shirts
• identify volunteers to carry out roles within the charity relevant to fundraising/publicity
• manage and update databases to record donor contact and preference information

Person specification

Essential

• Methodical and able to manage time and prioritise accordingly
• Meticulous attention to detail
• Analytical thinker
• A good communicator in person and in writing
• IT literate with working knowledge of MS software packages
• Be familiar with social media, in particular Facebook and Twitter
• Be familiar with website editing platforms such as Wordpress
• Able to work well as a team as well as motivated working on your own
• Be sympathetic to the Christian ethos and its benefit to the community

Desirable

• Experience working with Outcomes Star or other outcome measuring tools
• Experience working with Customer Relationship Management software
• Experience working in fundraising, publicity or marketing
• Experience working within an organisation supporting vulnerable adults and/or homeless people
• Experience working in a charity setting

The national children's charity dedicated to using the power of play to make the experience of illness and treatment better for children and families is looking for two co-ordinators to join their fast-paced service delivery team. Part of a small, dedicated team you will work mainly on our 'Escapes' or 'Experiences' programmes, providing social connection and an escape from reality for children who are dealing with serious illness or long term conditions. If you are passionate about a child's right to play, have some experience of working on events in a customer facing role and have great people skills, you could be just what we need.

We are looking for someone with strong administrative, coordination and organisational skills, who enjoys working as part of a team. Although a background in charity fundraising isn’t essential, we are seeking someone with a genuine drive and passion to support young people’s wellbeing and mental health, with a basic understanding of fundraising and the broader third sector.

Main purpose of Job

• Support the Grants Fundraising Manager to deliver the strategy for voluntary income from trusts, foundations, councils and other grant-makers.
• Support proposal development through desk research and collation of information.
• Lead on drafting and submitting lower value bids to contribute to income targets.
• Ensure we deliver excellent stewardship of funding relationships, through excellent grant administration and ensuring that we meet or exceed funders’ reporting requirements.

Key Responsibilities

• Provide excellent administration of grants including processing new agreements, providing timely thank you letters and reports, responding to queries from funders, and updating and recording key information and communications on our CRM system.
• Support the Grants Fundraising Manager in submitting updates and reports to funders as per grant agreements; develop and manage a reporting requirement timetable, coordinate information from Services colleagues, and record reports on our systems.
• Support the Grants Fundraising Manager in developing new opportunities for funding from trusts, foundations, County and Borough Councils and other grant-makers.
• Conduct desktop research to identify new opportunities, recording information on our fundraising CRM system and collating information from colleagues for bids.
• Lead on developing and submitting an agreed number of smaller level (up to £5,000) unrestricted funding opportunities and support a more streamlined process to secure these unrestricted grants on a regular basis. 
• Provide excellent maintenance of grants data, ensuring it is accurate, up to data and in line with agreed protocols. Provide input to organisational reports as required.
• Work as part of a team and attend team meetings, training events and participate fully in 1:1, peer, and group supervision.
• Work co-operatively and under the management of The Eikon Charity staff to ensure the highest quality of delivery and support.
• Work within Eikon’s internal policies, safeguarding & child protection and data protection regulations.

An exciting vacancy has arisen for an Activities Co-ordinator to join our Support Centre in Newcastle. We are looking for a motivated individual who is passionate about co-ordinating and managing activities for clients. This is an interesting opportunity to work for a flexible employer committed to it’s staff. The ideal candidate will be responsible for developing activities and sessions with a focus on enhancing clients mental and physical well-being.

Working Hours = You will be contracted to 22.5 hours per week over 3 days, working 7.5 hours per day Monday to Friday (may involve occasional evening and weekend work)

Location = Newcastle

Contract = Temporary - 1 year fixed term contract

Salary = £11.40 per hour (£13,338 per annum)

Benefits Package = 33 days holiday (pro rata) per year inclusive of bank holidays increasing to 38 days with service, competitive pension scheme, employee assistant programme, retail discounts, birthday day off, buy / sell holiday scheme, enhanced maternity pay and lots more

YOUR MAIN RESPONSIBILITIES:

• Assist in identifying and developing activities that will support clients who come to the centre and working with those clients to ensure that they feel welcome and supported
• Ensure there are measures in place to track the success of the services provided to achieve positive outcomes that are measurable and sustainable
• Coordinate activities at the centre so that clients can access the right activities at the right time and deliver activities when required
• Assist the Project Manager to support existing and future volunteers to deliver activities

TO BE SUCCESSFUL IN THIS ROLE, YOU’LL NEED:

• GCSE in Maths and English grades A*-C or equivalent qualification
• Experience of co-ordinating and managing activities
• Understanding and empathy with clients facing mental health challenges
• Ability to manage own time and work on own initiative with minimal direct supervision
• Empathy and understanding of SVP ethos and values – and commitment to them

It is desirable that the candidate can demonstrate the following –

• A training/teaching qualification
• Experience of working with and/or managing volunteers
• Experience working within a third sector environment

Closing Date = 20th May 2021

Interviews = WC: 31st May 2021

Previous candidates need not apply. Unfortunately, if you have not received a response within four weeks of your application, you have not been successful on this occasion. We reserve the right to withdraw this vacancy if a suitable candidate is sourced before the closing date.

ABOUT THE SVP:

The St Vincent de Paul Society (or as it is often known - the SVP) is an international Christian voluntary organisation dedicated to tackling poverty and disadvantage by providing practical assistance to those in need. We feed the hungry, we support the homeless, we visit the lonely and we befriend the stranger.

Whilst we ask that staff have sympathy with the Christian values, religion is not taken into account in recruitment as we value people of all faiths or none.

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently recruiting a Support Coordinator to join the supportive management team at our central Hub and out in the community in Dudley, West Midlands.

Our central Hub provides structured levels of support which are flexible and reactive to the needs and aspirations of service users in Dudley, West Midlands. Support needs include learning disabilities, Autism, mental health support needs and those at risk of homelessness and or drug and alcohol addiction. At this service we provide quality care and support to individuals on their journey to independence and maintaining an active and consistent involvement with those we support.

As Support Coordinator you will be working from our base, the Hub. Our Hub provides a safe and inclusive space for service users to be supported to develop new skills, access mentoring service and gain confidence accessing these services. You will be supporting our team of experienced support staff whilst managing your own caseload.

The role of Support Coordinator will also require you to lead and supervise the staff team to provide creative, individualised and outcome focussed support which enables service users to develop their independence, recovery and personal development, and to support the Project Manager in the development of these services. You will also be required to plan, deliver and supervise staff delivering a range of group sessions and workshops.

Support Coordinator Duties:

• Supporting service users with daily living tasks, accessing local community and supporting around health needs,

• Managing a team of support workers to deliver high quality care,

• Planning rotas to cover the needs of the service,

• A commitment to making a positive difference in individuals’ lives,

• Developing and sustain warm and trusting relationships with service users.

• Willingness to work flexibly according to the needs of the service, to include weekends, evenings and bank holidays.

Previous supervisory or management experience within a care setting (learning disabilities or mental health) is essential for this role. You must have a full, clean UK driving license and access to a car to apply for this role.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme

• Competitive pay and a pension with company contribution, plus 33 days annual leave for Support Coordinators

• Company paid enhanced DBS for all staff

• All our staff are supported 24/7 by our out of hours teams

Mentoring Coordinator (Part-time 20 hours per week) – Fixed Term Contract

Salary £16,505 for 20 hours per week

Kingston Carers’ Network is a thriving carers’ charity providing a wide range of services to adult and young carers in the Royal Borough of Kingston. 

We are looking for an enthusiastic, motivational person with excellent IT skills to join the YCP team in recruiting and supporting mentors for our amazing young carers, aged 5-18, who all have a caring responsibility for a family member. The ability and willingness to work flexible hours is essential, in order to see young carers after school and to link with professionals.

Closing date: 5:00pm Wednesday 19th May 2021

Interviews: Week Commencing 24th May 2021

You must complete an application form to apply for this role.

Kingston Carers’ Network, registered charity number 1151456

Job title: VCSE Pathways Coordinator
Post no: 402
Working base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Reports to: Project Support Manager
Contract type: Permanent
Salary: £23,000 per annum
Contracted hours: 37 Hours a week
Working days: Monday to Friday
Working hours: To be agreed
Flexibility required: Evenings and/or weekends depending on agreed hours
Checks needed: Enhanced DBS and 2 satisfactory references
Start date: ASAP

About Mind BLMK 
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About the role 
We are delighted to advertise for this new role as part of our growing organisation. The right individual will be able coordinate referrals to help people with their mental health and prevention of suicide. Our ideal candidate will be able to assess individuals needs and be able to tailor support for each person.  This role will be an important link for our relationships with external services and help to break down any access barriers.

Responsibilities include:

• To be the first point of contact to receive referrals from external services including A&E, police, Ambulance, GP and NHS 111 Option 2 for mental health support and for those with suicidal feelings and are in crisis or distress.
• Assess the needs of all referrals and refer individuals to the appropriate service(s) for support. These services will include internal Mind BLMK services, Voluntary sector, and other relevant community groups.
• Promote and raise awareness of this service across the whole Mind BLMK including building relationships with referral organisations and the community and voluntary sector.
• To set up referral routes in to and out of the service which are effective and break down any access barriers.

About you 
Experience

• Working with people with mental health needs to improve their wellbeing
• Working with internal and external colleagues to achieve shared outcomes
• Experience of service promotion and development

Skills, abilities and knowledge

• Knowledge of mental health conditions and how these might present in primary care
• Understanding the wellbeing needs of and working with people with mental health needs, including those from culturally diverse communities.
• Advanced interpersonal and presentation skills
• IT (MS Outlook, Word and Excel and internet).
• Good literacy and numeracy skills.
• Good communication, motivational and negotiation skills.
• Valid driving licence and access to a car for work.
• Knowledge of local relevant organisations, community activities and leisure facilities.

Qualifications and training

• Willingness to work towards relevant qualifications

Entitlements/benefits:

• Annual Leave: 23 days (pro rata)
• Bank Holidays: All (pro rata) as per April to March for each year – usually 8
• NEST pension scheme: Auto-enrolment (employer contributes 3%, employee contributes 5%)
• Health Plan: Optional
• Learning and Development: In-house and external as appropriate for the role.
• Flexible Working: On request (in line with Mind BLMK policy on Right to Request Flexible Working)
• Disability Confident Employer signatory: Mind BLMK has been annually assessed and approved as a Disability Confident Employer (previously “Two Ticks”) since 2008.
• Mindful Employer and Mindful Employer Plus signatory: Mind BLMK has been committed to the Mindful Employer charter since 2008.

If you feel you would be a good fit for this role and would enjoy representing Mind BLMK’s mental health work, then we would love to hear from you.

Closing date: Friday 21 May 2021 @ 5pm

TO APPLY AND FOR MORE INFORMATION

Please click ‘Apply’ to be redirected to our website, where you can view the full Job Description and download the application form.
Please note, you are not applying at this stage.

No agencies please.

Job Title: Community Engagement Coordinator
Salary: £30,000 per annum, 35 hours per week
Length of Contract: 12 months, with the possibility of extension
Pension Payment: CommUNITY Barnet will make a pension contribution into a workplace pension scheme
Annual Leave: 28 days per annum, excluding bank holidays 
Location: Initially homeworking.  Once covid related restrictions are removed, the postholder will be expected to work in Wormholt & White City (Hammersmith & Fulham) for at least 3 days a week.

Big Local is an exciting opportunity for residents in 150 areas in the UK to use at least £1m of national lottery money over a 10-year period to make a lasting and measurable difference to their communities.

We are seeking to appoint a Community Engagement Coordinator who will work independently and in partnership, to develop and support opportunities for all members of the W12Together community to engage with Big Local.  The ideal candidate will be inspired by enabling local communities to change their area, eager to help marginalised voices have a say in how their community is run, and be ready to communicate this enthusiasm and excitement to others.

As Community Engagement Coordinator, you will take leadership in helping to grow W12Together’s profile, strengthen community engagement and manage our reputation through both internal and external communications. This includes leading on social media and digital engagement. It is expected that you will be skilled at developing engagement strategies and managing community projects.

W12Together is one of 150 Big Local resident-led Partnerships around England that is providing an opportunity for local residents to use the £1m that has been allocated to make a massive and lasting positive difference to their communities. They are a Partnership of local residents, bringing together all the local talent, ambitions, skills and energy from individuals, groups and organisation who want to make their area an even better place to live.

Big Local is being managed nationally by Local Trust, which is working with £200m from the Big Lottery Fund and a range of partners providing expert advice and support for residents. Find out more about W12Together on our website.

Working under the umbrella of CommUNITY Barnet, the Locally Trusted Organisation, we can offer you training as appropriate to support your own career development.

The job requires the flexibility to meet the requirements of weekend or evening work.

Applications from residents of the W12Together area and Hammersmith & Fulham are strongly encouraged.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates

The closing date for applications is 5pm on 31st May 2021 and interviews will be held week commencing the 7th June.  To apply, please send your CV and covering letter clearly explaining how you meet the criteria set out in the Job Description.

Location: Southwark
Salary: £31,500 – £34,500 pro rata if working 30 hours a week per annum
Hours: Full Time or 4 days (37.5 hours per week or 30 hours per week)
Contract: Fixed Term until 7th April 2022 with possible extension
Vacancy Reference: SWA3083

Closing Date:  12pm 17/05/21
Interview Date: 21/5/21

Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, and in particular women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

About the Service

Southwark Solace Advocacy and Support Service (SASS) provides advocacy and support to survivors of DVA with the aim to reduce risk and harm. Alongside the SASS service we also offer a Domestic Violence Prevention Programme (DVPP) to work with perpetrators of DVA in Southwark. 
An exciting opportunity has arisen to work as part of our Southwark team as the DVPP Co-ordinator. Southwark DVPP aims to increase the safety of domestic violence survivors and their children by working with perpetrators to change their behaviour. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Role
As Southwark DVPP Co-ordinator you will be responsible for running the 26-week rolling group programme, 1-2-1 work and disrupt and desist activity where appropriate. The programme has been running successfully for almost six years, is fully embedded in Southwark and is in the final stages of gaining RESPECT accreditation. You will ensure RESPECT accreditation is maintained. 

About You
The successful candidate will also be undertaking suitability assessments with new referrals; identifying appropriate interventions and working closely with key partner agencies and professionals. An essential element to this will be maintaining a close working partnership with the programme’s linked partner support service, to ensure robust risk & case management plans are in place. 
We're looking for highly organised and self-motivated applicants who are passionate about ending gender-based violence and confident in their ability to deliver community-based projects. The ideal candidate will have extensive experience facilitating groups and completing assessments as well as a thorough understanding of risk management. You will have a demonstrable commitment to Solace’s feminist approach to ending violence against women and girls. Training and support for this role will be provided, as necessary.
In return, we offer great employee benefits including a generous holiday entitlement and a genuine commitment to learning and development.

Solace recognises the positive value of diversity and is committed to equality and inclusion. We welcome and encourage job applications from people of all backgrounds.

As this role is not protected under current equalities act legislation both women and men are free to apply.

Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.

Sanctuary Co-ordinator – 1 x peripatetic
35 hours per week
Cambridge and Peterborough (peripatetic)
Shift basis to include some evenings and weekend work
Actual starting salary: £27,605 p.a. for 35 hours
NJC 2020 Salary Scale Point 25 - £29,577 p.a. FTE

Background to the role

The Sanctuary provides a safe place for individuals experiencing an emotional or mental health crisis. It offers practical and emotional support in a warm, welcoming and friendly environment. It is open seven days a week from 6pm to 1am.

About the role

The ideal candidate will support and assist the Sanctuary Manager in the running and operational duties of The Sanctuary. This role will require someone who is able to work in the daytime and evenings over a variable shift pattern. The role will focus on day-to-day operational running of The Sanctuary along with some Crisis Recovery work with visitors. The Sanctuary are looking for someone who is forward thinking about mental health and is keen to make a difference to those that are in a crisis. The role is suited to someone that enjoys working with a wide range of people and is keen to empower and support others. As this role will be varied, the ideal candidate would have a flexible approach to working hours and duties, and will also be a keen team player.

The role will be on a shift pattern of days and evening work. The evening work is 6pm – 1am, during the week or some weekends on a shift basis, with occasional travel across Cambridgeshire and Peterborough.

These roles form part of the award-winning work implemented by the Cambridgeshire & Peterborough Crisis Care Concordat and the Urgent & Emergency Care Vanguard Project.

Closing date: Monday 24th May 2021, 09:00 hours
Interviews: 26th – 28th May 2021

PLEASE PRESS THE 'APPLY NOW' BUTTON FOR MORE INFORMATION ON HOW TO APPLY.

Please read the person specification and job description for details and relate to the person specification in your application.
We will only accept complete applications, which should include: Application Form, Covering Letter and your completed Equality & Diversity Monitoring form. 

We are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please. 

Do you have a strong desire to support and empower people who may be going through a hard time? Are you empathetic, caring and able to listen and help without judgement?

Wimbledon Guild is a community charity in the London Borough of Merton providing a hand-up, not a hand-out. We want our customers to feel valued, respected and empowered to live life their way. Whether someone needs emotional, financial or practical support, they can turn to us for help getting back on track.Wimbledon Guild is more than just a place, it is a real community where everyone belongs.

Our Befriending Programme supports vulnerable and isolated clients, providing a listening ear and companionship. Due to the pandemic, we are seeing an increase in requests for a befriender and more clients with complex physical and/or mental health issues. Our service is currently telephone based and we hope to resume home visits in the future.

We are looking for someone with:

• Excellent verbal and written communication skills and the ability to support individuals using a person-centred approach
• Strong interpersonal skills to be able to build relationships, and work collaboratively with clients, volunteers, internal colleagues and external organisations
• Excellent computer literacy skills and experience of using databases to keep records and report on outcomes by collating case records
• Ability to use judgement to assess complex situations, assess risk and provide appropriate responses and solutions for clients who are experiencing isolation and/or distress
• Ability to travel throughout Merton
• Able to work flexibly including occasional evening hours, 

If you think this sounds like you, please complete your application by sending a CV and supporting statement explaining how you meet the person specification criteria and why you would like this job, along with our short application form.

We may close the role early if we receive a large number of applications so please do not wait until the closing date to apply.