Employer engagement manager jobs in great wyrley, staffordshire

Do you share our dream of a UK where poverty is a thing of the past? 

Founded in 2019, the Poverty Truth Network believes that this can only happen when those most impacted by poverty are at the heart of the movement to end it. Our specific contribution brings together people experiencing poverty with those with responsibilities for alleviating it. “Nothing About Us Without Us Is For Us.” 

Thanks to funding from the National Lottery Community Fund, we are recruiting for a Parliamentary Officer who will develop and coordinate effective links between the Poverty Truth Network and parliamentarians, promoting a relationally-based approach to policy development and legislation.

You will be a highly motivated person with a proven track record of developing and delivering strategies to influence policy and political stakeholders to achieve change, ideally within a parliamentary or government setting.

Key Tasks

• To develop, with appropriate input from the Director and Partnership Manager, the Network’s approach to engaging with parliamentarians (Politics Alongside) in line with its values and practices 
• To ensure that Poverty Truth Commissioners are at the heart of the Network’s parliamentary engagement
• To develop and, where appropriate, establish links with UK and devolved Parliaments and governments to promote the work of the Network 
• To coordinate and help to deliver parliamentary events on behalf of the Network, including mapping topics and attendees, working with other partners as appropriate 
• To support the development of effective links with Combined Authorities and other devolved administrations
• To work closely with members of the Amplify Team to promote its groups proposals for change
• To support parliamentary engagement, including through written briefings, for the Network’s other national programmes, including Economics for All
• To work with the Communications and Learning & Evaluation Officers to promote and identify best practice to governments and parliaments
• To undertake other appropriate duties as requested by the Partnership Manager

This role involves working from home with some travel.

The Bumblebee Conservation Trust (the Trust) is looking for a part-time, 28 hours per week, Marketing Communications Manager.

If you are looking to join a talented and creative team that is passionate about nature, then we would love to hear from you. Our vision is of a future where bumblebees are thriving and valued by everyone; marketing and communications is central to us achieving that.

Your role will be to lead the Marketing and Communications team to develop and deliver a Marketing and Communications Plan that inspires and enables people from all backgrounds to take action to support bumblebees. Actions may include donating/ fundraising, political advocacy, volunteering/ surveying, or creating bumblebee habitats (everything from a window box up!).

You will work with colleagues across the Trust to deliver both national and project level campaigns and strengthen the Trust’s brand, website, PR, and social media engagement.

You will be a self-motivated creative thinker with proven leadership and management skills and experience in delivering engaging campaigns across a variety of media channels.

Please refer to the job description and person specification for more details of the role.

This is a part-time post for 28 hours per week.  Some overtime work may be required and a flexitime system is in place.

This post will be employed on a permanent basis and can be based at the Trust’s office in Stirling, be home-based or be a hybrid between the Trust’s office in Stirling and home-working.

The Trust is an Equal Opportunities employer.  This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status. At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees. 

LionHeart has seen significant growth in demand for our services over the last five or six years, and we are delivering more services to more members of the RICS community than ever before.

Established in 1899, we’ve evolved from our origins as a traditional benevolent fund supporting the widows and orphans of chartered surveyors into an organisation offering multi-faceted support to get people through any of life’s unexpected challenges - from financial grants to health, wellbeing and work-related support.

As an independent charity we are reliant on donations and fundraising to sustain the personalised, tailored support we take such pride in delivering for the surveying community - now and in the future.

The Corporate Partnerships and Fundraising Manager will play a leading role in the execution and delivery of our ambitious income generation strategy.

This role is responsible for identifying, cultivating and managing relationships with existing and potential corporate partners within the RICS community.

Working closely with the Supporter Engagement and Fundraising Manager, you will be responsible for building and maintaining meaningful relationships that will generate sustainable income and be part of our journey to breakeven over the next four years, whilst raising awareness of LionHeart, our services and impact for the people we support.

The Role

Reporting to our Head of Development, the post holder will be responsible for creating relevant fundraising material and developing fundraising activities, whilst building and accessing a network of Corporate Champions and monitoring performance against the income generation strategy.

You will be responsible for managing and mentoring the Corporate Partnerships and Fundraising Account Executive and together will implement a corporate  stewardship plan that will create meaningful engagement and opportunities for corporate giving and fundraising.

We’re looking for someone with experience of working in corporate or community fundraising, individual giving and/ or events management, who knows how to build and sustain strong relationships with external stakeholders to deliver objectives. 

You’ll also be comfortable delivering compelling partnership proposals and presentations tailored to corporate audiences, and will represent LionHeart at a variety of RICS, partner firm or fundraiser events and other networking opportunities.

What we offer

This is a permanent role offered on a 30-35 hours per week basis, with a full-time salary (35 hours) of circa £40,000, dependent on hours agreed and experience.

We are based in Birmingham with a commitment to hybrid, flexible working, generous pension contributions, and a friendly, supportive team around you.

As an employer, we pride ourselves on a real commitment to work-life balance and a fun, flexible and exciting working environment that is fully inclusive and welcoming. 

We also offer training opportunities and staff development days.

For further information or an informal chat, please contact Melissa Gough-Rundle, Head of Development.

Applications should be submitted by 4pm on 25th June 2025.

We expect to hold interviews at our Birmingham office week commencing 7th July.

I'm interested, what next?

Please note we do not accept CVs. On our application form there is space for you to outline your job history and confirm that you meet some of the essential criteria in terms of qualifications and experience.

Please visit our website to download a full job description, person specification and an application form.

We welcome applicants from diverse backgrounds and operate an anonymous shortlisting process to ensure a level playing field for all applicants. This means that the shortlisting panel will not have your name, address or any other demographic or other characteristic information at the point of shortlisting.

We are proud to be a Disability Confident Committed Employer. If you have a disability and you meet all minimum requirements of the job as set out in the JD and Employee Specification, you will be put forward for interview.

Introduction

Iswe is a social impact foundation dedicated to finding ways to put people at the heart of social and political decision-making to solve some of society’s greatest challenges. 

We are looking for a hands-on Product Manager to lead the delivery and ongoing development of Assemblis - a hugely ambitious global platform to strengthen community-led decision-making - as it moves from a working prototype to a fully fledged product used by community groups worldwide.

The period from 2025 to 2026 presents a unique opportunity to scale the use and impact of Assemblis around the COP30 UN Climate Conference—set to take place in the Amazon at the end of 2025—by leveraging strategic relationships, including key support from the Brazilian government.

About Assemblis

Assemblis will support communities across the world to run community gatherings, deliberate on shared challenges, and make collective decisions. The platform combines step-by-step guidance, storytelling features and data aggregation, enabling community groups to deliberate meaningfully, share their insights and connect with each other.  Our vision:

A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action.

Assemblis will support people to deliberate on challenges and act together in their communities, whilst building a global picture of citizen needs, actions and solutions, which will inform global decision making. One of the ways it will do this is through the Global Citizens’ Assembly - a permanent institution that Iswe and partners are building.

A Global Citizens’ Assembly for COP30 to be launched in Brazil in November is the key opportunity to pilot Assemblis. We are about to test a minimum viable product (functional prototype) with small sets of global users, and are looking for someone who can lead the iteration process, with the goal of an alpha launch in Climate Week in September.

Assemblis’s vision - A world of resilient local communities that have the tools and confidence to make fair, effective decisions, through community assemblies that facilitate learning, build solidarity and have clear pathways to local and global action. 

We know that building a team representative of wider society fosters creativity and innovation. We welcome people of all backgrounds, identities and experiences and are committed to being a place where all belong. We therefore particularly welcome applications from candidates who are disabled, Black, Asian or from other minority ethnic backgrounds, who identify within the LGBTQIA+ community, or identify as from a lower or disadvantaged socioeconomic background as these groups are currently under-represented on our staff team.
 

About the role

You’ll take a user-centred approach to shaping the product, balancing strategic vision with on-the-ground experimentation. You’ll lead, and help to build, a small, agile team, currently a developer, researcher/product designer and data specialists, working closely with a wider team of deliberation specialists, content creators and a strong network of global partners. 

You will play a key role in defining the roadmap, testing features with real-world users and ensuring Assemblis becomes a powerful, trusted tool for citizen-led change.

We are open to full-time or part-time applicants, depending on experience and availability.
 

Main duties

• Lead product delivery: Own the product vision and roadmap, ensuring features meet user needs and align with organisational goals.

• User-centred design: Champion a user-first approach through ongoing testing, feedback loops, and engagement with a diverse global user base.

• Team leadership: Lead and support a small cross-functional team; identify and recruit additional roles as needed.

• Technical direction: Work with developers to make key decisions on technology architecture, infrastructure, and tools, ensuring scalability and sustainability.

• Stakeholder collaboration: Work closely with Iswe’s internal leads to ensure strategic alignment, and global partners (civic groups, movement partners, and research collaborators) to incorporate their needs into the platform.

• Governance and data: Embed deliberative values in product choices, including data ethics, privacy, accessibility, and transparency.

• Business model development: Support the development and testing of a sustainable income-generating model for Assemblis, while ensuring accessibility and alignment with Iswe’s mission.

• Agile processes: Implement lightweight product management processes (e.g. sprints, prioritisation frameworks, documentation) to maintain momentum and clarity.

• Working in the open: Publish regular blog/weeknotes content to communicate about the work to ensure transparency and inspire healthy criticism and collaboration.
   

About you

This role will suit you if you are a decisive leader who is excited by the potential of civic tech to deepen democracy and empower communities. But you must also be a doer - ready to take responsibility for getting things done, while you grow the team. You might come from a digital agency, a startup, a civic organisation, or a product-led nonprofit. What matters most is your ability to lead with empathy, think strategically, and build things that work.
 

Essential skills and experience

• Strong product management experience in digital platforms, tools or services

• Passion for civic technology and democratic innovation

• Good knowledge of the technologies shaping deliberative democracy, such as facilitation tools, decision-making platforms, participatory budgeting systems, emerging AI tools, etc.

• Creative and bold; willing to listen to competing opinions, ask questions and raise healthy challenges 

• Self reflective; able to give and receive feedback well

• Experience managing or collaborating with cross-functional teams

• Excellent communication skills, both internally and externally

• Able to be an ambassador for the product, speaking persuasively to partners and stakeholders

• Ruthless and pragmatic prioritisation and strong project management skills

• Comfortable working in a startup-style environment (adaptable, proactive, solutions-oriented)
   

Desirable skills and experience

• Experience building online tools or platforms

• Experience working with global, multilingual, or underserved communities

• Familiarity with accessibility and inclusive design principles

• Understanding of data governance, privacy, and ethics in civic platforms
   

Salary, Benefits & Working Conditions

• Salary:  £55-70k per annum, depending on experience

• Hours: Full-time or part-time (minimum 4 days/week); UK adjacent hours

• Location: Remote (occasional UK in-person meetups)

• Leave: 35 days holiday plus UK bank holidays (pro-rata if part-time); 14 days medical leave

• Pension: Statutory employer contributions (currently 3%)
   

About Iswe

We believe that many of the crises we face today - health, climate, the cost of living etc - are symptoms of failing governance structures, and that putting people in the driving seat of decision-making will transform our futures for the better. Our work focuses on Citizens’ Assemblies.

Our team has decades of experience in democratic innovation. Projects include Global Assembly for COP26 and The Future Armenian. Iswe is a fast-growing foundation, dedicated to empowering citizens to play a leading role in the decision-making that affects their lives. 

Our work is founded on strong values, including openness, transparency and humility. We believe that when ‘I’ (an individual) becomes ‘we’ (part of the collective), the results are transformational. We are actively working to build a healthy culture, rooted in care and characterised by being self-organising and self-reflective. We are committed to addressing the dynamics of oppression in ourselves and our work.
 

How to Apply

Please submit a CV and short cover letter outlining your interest in the role and relevant experience, via CharityJob.

Applications will be reviewed on a rolling basis, and the advert may be closed early if we find a suitable candidate.

We are looking for an experienced and passionate Young People's Programmes Engagement Officer  to work as part of our National Programmes Delivery Team.

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

Our Young Peoples Programmes focus on mental health prevention by delivering upstream resilience building programmes to young people across the UK. Traditionally delivered through workshops in mainstream education and community-based settings, we have recently diversified our approach, and our focus is now on engaging and supporting young people from diverse and underserved communities.

Building on our existing programmes we have been through an extensive needs assessment and co-production phase which has provided us with the foundation to design evidence-based and culturally appropriate programmes.

How you will make a difference

• Regional landscaping to determine priority areas to offer all our programmes, focusing on our priority underserved groups

• Devise strategies to engage successfully in their region

• Utilise a range of communication tools to promote our programmes and raise their profile regionally

• Promote the programme with all key stakeholders in each region

• Engage with schools and community organisations to offer and deliver our programmes

• Book Training Associates and oversee deliveries, ensuring all relevant paperwork is in place.

Diversity, Equity, Inclusion 

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. 

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status.

Becoming a truly anti-racist organisation 

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. 

About GISF

The Global Interagency Security Forum strengthens NGO safety and security practices worldwide. We have more than 130 member INGOs across a range of sectors.

GISF’s member-led structure makes us a trusted platform for collaboration, a driver of innovation in security risk management (SRM), and a repository of best practices. We also work closely with policymakers to enhance their understanding of SRM.

We strengthen NGO security practice worldwide by:

• Maintaining and building from our expertise in humanitarian security risk management
• Offering trusted platforms for coordination and knowledge sharing
• Driving innovation, capturing best practice, and improving SRM capabilities.
• Supporting policy-makers and the humanitarian system to increase their understanding of SRM and maximise access to people in need

For more information, visit: www.gisf.ngo

Job details

Are you passionate about improving safety and security for NGOs around the world? Join GISF as our new SRM Technical Adviser and help shape the future of NGO security risk management.

We’re looking for someone with solid, hands-on experience in NGO safety and security—someone who knows the field, understands the challenges, and wants to make a difference. You’ll be a confident relationship-builder, comfortable navigating both the NGO and commercial worlds, and keen to turn research into real-world tools.

What you’ll be doing

• Lead technical development: Create, update, and promote GISF’s technical guides and tools—making sure they’re relevant, practical, and genuinely useful for NGOs of all sizes.
  • Provide expert input into GISF’s research projects, ensuring technical accuracy and real-world applicability.
     
• Deliver training and workshops: Design and run training sessions for a wide range of participants, from INGO Security Directors to national NGO focal points.
  • Provide ad-hoc technical advice to members and prospective members on developing internal SRM structures and systems.
     
• Strengthen coordination: Offer bespoke advisory support and mentoring to NGO platforms, including technical assistance for forum leadership and members.
   
• Be ready to deploy on short-term assignments to help improve NGO security coordination where it’s needed most.
   
• Facilitate roundtables in response to crises or periods of elevated security risk.
   
• Strengthen the working relationship between NGOs and the UN via SLT
   
• Represent GISF externally: Build and maintain strong connections with regional coordination groups, specialist working groups, and other stakeholders.
  • Collaborate with GISF’s policy and engagement teams to translate operational  insights into advocacy positions, donor engagement, and external messaging.
     
• Stay ahead of the curve: Ensure GISF’s services stay up to date by tapping into your networks and keeping an eye on emerging challenges and innovations in SRM.
  • Identify emerging knowledge gaps, and coordinate with relevant teams or individuals to address them.
     
• Internal Support: You’ll lead on GISF’s own security management, ensuring the safety and security of GISF staff and activities, including pre-travel risk assessments and appropriate training.
  • Contribute to funding proposals and the design of new projects or initiatives.

What we’re looking for

You’ll need a strong background in NGO security, an instinct for collaboration, and a desire to contribute to a mission-driven organisation. If you’re someone who enjoys turning complex issues into practical solutions—and can do it with clarity, humility, and a sense of humour—we’d love to hear from you.
 

What we offer

• 25 days of annual leave increasing annually after 2 years, up to a maximum 30 days (plus bank holidays)
• Office shutdown between Christmas and New Year
• Employer Pension contributions
• Unique opportunity to shape NGO risk-management into the future

Contract type

Fixed term, 12 months

Location

Whittington with some flexibility for remote working

Hours

Full time (37.5 hours per week) with flexibility to work evenings and weekends when required

Annual salary

E1 £39,224.42

Review date

15/06/2025

The Community and Events Manager reports into the Fundraising Development Manager and is responsible for implementing a comprehensive community and events engagement strategy, coordinating all community, third party and St Giles Hospice organised events and managing relationships with key stakeholders.

You will have a passion for social impact, strong organisational skills, and a proven track record in event management and leadership. You will also be adept at working with volunteers, possess excellent communication skills, and have the ability to foster a collaborative team environment.

You’ll be an accomplished fundraiser with proven experience in achieving income targets. Building community networks regionally will be essential to the success of this post.

With a team of three reporting into you, you will have demonstratable management experience in a fundraising environment with the ability to delegate strategic and operational responsibilities accordingly within your team to maximise the fundraising growth strategy and allow for a strong return on investment. 

Knowledge and experience

Essential

·Experience in leading and building relationships with individuals or community

·Experience of working with Marketing and Communications to support fundraising activity

·Experience of leading on all forms of event management

·Experience in providing excellent supporter/customer stewardship

·Experience in delivering successful fundraising, sales or marketing events, campaigns, or projects

·Fundraising experience, specifically in Community and Events, along with a proven track record of high achievement

·Experience of managing budgets, income, expenditure and working to financial targets

·Proven track record of working to and achieving targets

·Experience of line management

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Ability to show resilience in challenging situations

·Ability to understand when issues need escalation

·Ability to work effectively as part of a team

·Ability to maintain confidentiality

·Excellent interpersonal skills

·Excellent presentation skills

·The ability to build internal and external partnerships

·A creative thinker

·Ability to prioritise and work with conflicting deadlines

·Effective diary management

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Role: Business Development Manager
Salary: £42,000
Location: Wherever you are in the UK! We are more interested in your passion than your postcode because we want the best people to come and work for SignHealth. Occasional travel will be required
Hours: 37 hours per week, Monday-Friday
Report to: Head of Business Development

Closing date: 29 May 2025

About the role

SignHealth is a passionate and unique deaf-led charity, committed to creating a future where there are no barriers to good health and wellbeing for deaf people. 

Our work is varied and aims to promote easier access to healthcare and information. We partner with the NHS and other services and take on projects, carry out research, and raise awareness. We also deliver our own services to reach deaf people in our shared language (BSL) in their moment of need, through domestic abuse support, therapy, advocacy and residential services. 

As Business Development Manager, you will drive SignHealth’s growth by securing funding and building partnerships with government bodies, statutory funders, and key partners. Your work will help expand deaf-led services in mental health, domestic abuse, social care, and children and young people’s support.  

You will identify new funding opportunities, craft compelling bids and tenders, and support service sustainability through strategic development. Working closely with internal teams and external stakeholders, you will play an essential role in helping SignHealth thrive and deliver vital support for deaf people.  

Your key priorities will include: 

• Increasing bid capacity within the Business Development team to obtain more funding.  
• Supporting the growth of SignHealth’s commercial consultancy services.  
• Assisting in the business development of our social care services.  

You will be involved in income generation, identifying and pursuing funding opportunities from statutory bodies, government contracts, and commercial sources and assisting in monitoring the performance of secured contracts and funding agreements. You will represent SignHealth at events, foster strategic partnerships, and strengthen relationships with funders and stakeholders.  

Do you have proven track record in securing income from government and statutory bodies? 

Do you have demonstrated success in leading proposals, tender bids, or grant applications? 

Do you have strong project management, relationship management and stakeholder engagement skills?  

Why choose SignHealth?

We will work alongside you during your career with SignHealth to maximise your full potential with training and development to help you become the best you!

Working with your line manager you will receive an in-depth induction to give you great insight into our charity and what we do.

You will find out the role you will play in helping SignHealth deliver its mission.

Join our learning pathway with BSL, we offer paid training and development to further your BSL knowledge.

Wellbeing is at the heart of everything we do! It’s not just about our clients, it’s about you too.

Being a SignHealth employee you will also receive:

• 25 days holiday per year plus bank holidays (pro-rata)
• 2 wellbeing days per year (pro-rata)
• Company’s pension scheme with Standard Life from your first day of employment. Employer contribution amount: 6% of your salary, minimum employee contribution of 5%
• Eye care vouchers
• 5 days per year of paid study leave (CPD) (pro-rata)
• Expenses policy which allows payments for items when working away from home
• 2x salary life assurance scheme (death in service)
• Fully funded BSL training
• Sick pay policy
• Equipment and furniture desk/ chair to work from home.
• Refer a friend £200 voucher for both the referee and referrer!

To Apply

If this sounds like a position you would be interested in, please apply today!

To apply, please use our online application form.

We positively encourage applications from deaf people, disabled people, people of colour and people from the LGBT+ community. We will support all applicants along the journey of our recruitment process.

Offers of work are subject to: DBS check, Right to Work checks, satisfactory references and Medical Health clearance.

Do you have experience of outbound calling in a customer service environment? Are you passionate about delivering exceptional customer service?

Would you like to help us drive increased revenue for our cause?​

Here are the skills and attributes we are looking for: 

• Experience of inbound and outbound calling in a customer sales environment with an objective of relationship building, enhancing customer experience, and increasing revenue 
• Passion for delivering world-class customer service
• Excellent customer service skills, with energy and empathy by telephone and in writing
• Excellent attention to detail
• Excellent administrative and time management skills to deliver results on time and within target
• High standard of written and spoken English
• Good standard of IT skills and computer literacy specifically relating to Microsoft Office packages, database/CRM systems and the recording/inputting of data, able to demonstrate accurate data entry and recording skills in a timely manner

About the role

As a member of our Customer Engagement team, you will play a key role in delivering an exceptional level of service to all British Heart Foundation (BHF) customers. Your work will directly support revenue growth through a combination of inbound and outbound stewardship, including timely responses to emails, phone calls, and live chat, as well as converting leads into confirmed sales.

You will serve as the primary point of contact for defibrillator and medical sales, offering tailored advice to both B2B and B2C customers to help them make informed purchasing decisions. Your ability to understand the unique needs of each customer type will be essential in providing a high-quality, personalised experience.

In this role, you’ll identify upselling opportunities and provide expert guidance on our products, addressing any questions or concerns with professionalism and clarity. Using company data and scripted guides, you will actively pursue leads and explore new business opportunities, always with a focus on expanding our customer base.

Building and maintaining strong, professional relationships will be central to your success. You will manage the entire customer journey—from initial enquiry through to aftersales support—ensuring a seamless and positive experience throughout. Additionally, you’ll contribute to the ongoing improvement of our customer service by generating insights and recommending enhancements to our systems, processes, and overall approach.​

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our Birmingham Office (B37 7YE). This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. ​

About Us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 
• Private medical insurance, dental health cover, and money towards gym membership. 
• Pension scheme with employer contribution up to 10%. 
• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. 
• Life assurance. 
• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage. 

Interview process

The interview process will consist of twostages. First stage interviews will be one way video interview. For those successful, there will be second stage interviews in-person which is planned for 25/06 at our Birmigham Office (B37 7YE)

Salary: £38,000 - £43,000

Contract: Full-time, Permanent (35 hours/week)

Location: Remote working

Closing date: 11 June

Benefits: Fully flexible working pattern over 5 days, 2 Wellbeing days per year, 4% employer pension contribution

We have a wonderful opportunity for a Corporate Partnerships Manager (New Business) to join the RNID, the national charity supporting more than 18 million people in the UK who are deaf, have hearing loss or tinnitus. You’ll be working in their small and ambitious corporate partnerships team reporting to the Senior Corporate Partnerships Manager. 

As part of this exciting role, you will lead the creation of compelling partnership propositions, build and nurture relationships with prospective partners, inspiring them by demonstrating the value and impact of partnering with RNID. You will manage RNID’s consultancy programme with businesses, as they continue to make a meaningful impact for people who are deaf, have hearing loss, or tinnitus.

To be successful as the Corporate Partnerships Manager (New Business) you will need:

• Proven experience in securing corporate-charity partnerships, with a track record of securing multiple new business deals worth five to six figures or more.
• Strong pitching, presenting, and high-quality proposal writing skills.
• Confidence in representing a charity at external events and speaking engagements.

If you would like to have an informal discussion, please speak to Heather.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Join our friendly and mission-driven team at NFER, where you’ll help bridge the gap between research and classrooms. This is your chance to bring vital insights directly to schools – raising awareness of the NFER Classroom brand and increasing the reach and impact of our research findings within the education community.

Pay: £36,000 - £40,000 (FTE)
Contract: 18-month fixed-term contract
Hours: Part-time (21 hours)
Location: Remote within the UK, with occasional visits to our Slough office (approx. 6 times per year)
Annual Leave: 30 days plus 4 paid closure days FTE
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave

What you’ll be doing
In this role, you’ll be at the heart of our mission to connect schools with powerful, practical research. You’ll take a leading role in shaping how NFER communicates with educators, using your creativity and insight to bring our work to life across digital channels.

One day you might be crafting social media content that sparks conversation among teachers, the next, you’ll be writing an email newsletter that lands just right with a headteacher seeking evidence-based ideas. You’ll help turn research into engaging, accessible summaries, so schools can quickly grasp key insights and put them into action.

You’ll also update and improve our For Schools website pages, ensuring every word is useful and user-friendly. Behind the scenes, you’ll track performance using analytics, learning what works and what could work even better. And throughout it all, you’ll collaborate with researchers, designers, and communications experts to deliver thoughtful, impactful campaigns that schools actually want to read.

PERSON SPECIFICATION
Essential skills and experience:

• Experience in marketing communications or a related role
• Excellent writing skills and creative flair
• Confidence using digital tools such as social media platforms, Canva, Google Analytics and CRM systems
• Strong time management and the ability to work independently
• A collaborative approach and a clear focus on impact
• Experience working in or with schools is a bonus, but not essential.

If you meet only 70% of our essential skills, still apply; you may have skills we didn’t know we needed.

Other roles you may have experience of include: Marketing Executive, Marketing Officer, Marketing Assistant, Marketing Coordinator, Marketing Specialist, Brand Executive, Communications Executive, Digital Marketing Executive, Social Media Executive, Content Marketing Executive, Email Marketing Executive, SEO Executive

WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:

• A supportive and inclusive workplace culture.
• Opportunities to develop your skills and advance your career.
• Flexible working arrangements to support work-life balance from day 1.
• The chance to make a real difference in the education sector.

APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 23rd June 2025.

We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support
you and ensure a positive experience. For further details, please review the Job Information Pack.

If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.

• Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: 18 June 2025 at 08.00
• ​Shortlisting date: 20 June 2025
• Interviews: 30 June 2025

About the role

The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.

The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.

This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.

About the Voice & Impact directorate

​This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.

​About the Membership & Engagement team

Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

The Woodland Trust is looking for a Property and Carbon Projects Coordinator who will coordinate day-to-day management of the Woodland Trust’s land and property processes, and third-party carbon projects, particularly in Scotland where the majority of our carbon projects are under development

The Role: 
•    Support the delivery of Woodland Carbon Code projects by producing documentation, managing project data, and helping meet compliance and audit requirements.
•    Act as a first point of contact for Land & Property queries and communications, ensuring smooth and professional engagement.
•    Provide administrative support, including managing purchase orders, sales invoices, and maintaining estate and land data systems.
•    Assist with the creation of estate reports, legal documentation, and processes for site-specific data collection.
•    Conduct or support WCC validations both on and off the estate and liaise with landowners on carbon projects, helping track progress and ensure verification standards.
•    Build strong internal and external relationships to support project delivery and stay informed on evolving carbon standards and market developments.
•    This role includes a mix of working from home and at one of our regional offices.

The Candidate: 
We’re looking for someone who can bring or is keen to develop the following:
•    A good understanding of - or willingness to learn - estate functions, legal requirements, and natural capital codes such as the Woodland and Peatland Carbon Codes.
•    Basic knowledge or experience of woodland creation for conservation and carbon benefits.
•    Awareness of woodland creation grant schemes across the UK nations.
•    Strong organisational skills and the ability to work collaboratively with both internal teams and external partners.
•    Excellent attention to detail with confidence in data handling and using Microsoft Office, particularly Excel.
•    Effective communication and negotiation skills to support stakeholder engagement and project delivery.
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers. We do not ask for your CV at application stage. 
Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams week commencing 7th July 2025.

The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in.... 

We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.

Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.

This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.

Main Duties:                                                               

• Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
• Conducting comprehensive external project and programme evaluations for clients.
• Developing and implementing monitoring and evaluation frameworks at project, programme and  organisational level.
• Develop impact reports that clearly communicate organisational outcomes and impact
• Collaborating with client staff and trustees to understand and address their evaluation needs.
• Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
• Plan and lead M&E workshops and training events with clients.
• Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
• Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
• Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
• Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
• Research and identify new business opportunities and work with colleagues to develop
• General administrative duties, including maintaining records in line with our Quality Management System (QMS).
• Other duties as assigned by the line manager.

Person Specification:

Essential Qualities / Skills / Experience:

• A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
• Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
• Research and analysis skills such as literature review and secondary data analysis
• Ability to chart and visually communicate data and findings in effective and compelling ways
• A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
• A passion for supporting the voluntary sector in the UK to better achieve it’s aims
• Experience in key social issues within the UK
• An ability to quickly develop a detailed understanding of wide ranging and complex topics.
• A high standard of written English with an ability to produce concise and persuasive prose.
• High level computer literacy, for word processing, graphic report layout design,  data analysis, record keeping, and web-based research.
• Excellent verbal communication skills.
• Close attention to detail.
• An ability to manage projects with multiple contributors and stakeholders.
• A strong ability to work with data using spreadsheets and other software tools.

Desirable Qualities / Skills / Experience:

• Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
• Presentation skills and experience in training / mentoring.
• Experience of promoting and selling consultancy services.
• Relevant professional qualifications,  memberships and evidence of CPD.