Employer Supported Volunteering Manager Jobs in Maidstone, Kent
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description – Commercial Manager (Maternity Cover)
Reporting to: Head of Food Partnerships
Location: Field based
Contract: 9 month FTC
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycl
As our Senior Regional Partnerships Manager, you’ll be responsible for developing, leading, and managing British Heart Foundation’s (BHF) UK-wide Regional Partnerships Team to ensure that targets for new business acquisition and account management are achieved.
The role includes managing a team of Partnership Managers to support, empower and enable the Community Fundraising teams to maximise their success in winning, retaining, and maximising corporate partnerships across the UK.
In this role, you’ll be a key senior member of the Corporate Partnerships Team, playing an integral role in shaping the future of our partnerships.
Use your skills to help us get closer to a world free from the fear of heart and circulatory diseases.
Working arrangements
This is a home-based role with regular travel across the UK to meet with partners, prospects, line reports and regional Fundraising Managers. You will also need to travel to our London Office once a month. You’ll be reimbursed for all reasonable travel expenses.
On occasion, you may also be required to work flexibly to support evening and weekend activity. Where this is the case, you will be compensated for this with time off in lieu.
About you
As our perfect candidate, you bring end-to-end experience of identifying a partnership opportunity, taking the prospect through the sales cycle, and securing the corporate partnership. You have demonstrable experience in thinking commercially and winning six-figure + opportunities.
With excellent communication, networking, influencing, and relationship building skills, you have proven experience of working with others to secure significant bids, sharing skills and experiences with those around you.
A results-oriented go-getter, you are always willing to pick up the phone and reach out to cold prospects and have a demonstrable track record of building and writing partnership proposals and delivering presentations to board-level decision makers.
An influential and confident leader with team management experience, you have the confidence to present to senior-level stakeholders and think creatively to foster innovation across the organisation.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
Please note interviews may be held over Microsoft Teams or in person.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer.
We're looking for an IT Project Manager to join our Data and IT team. The IT Project Manager will oversee the planning, implementation and tracking of assigned IT projects within the charity. You'll be responsible for managing the project team, ensuring projects are completed on time, within budget and meet quality standards. You'll serve as a liaison between various stakeholders, including clients, internal teams and vendors, to ensure effective communication and collaboration throughout the project lifecycle. You'll also identify and mitigate risks, resolve issues and provide regular progress reports to stakeholders.
Safeguarding
Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.
Closing date: Rolling – we'll be reviewing applications as they're received.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Craig Johnson, Head of Data & IT.
Contract: Permanent, full time, 35 hours per week
Salary: £42,000 - £45,000
Location: Remote
Closing date: Sunday 19 May 2024
We’re recruiting a Fundraising Resource Manager (High Value). This is a new role to take the lead and manage the operations and resource required to make Blue Cross high-value fundraising thrive!
More about the role
You will be joining our Philanthropy Team that's responsible for managing relationships with, and securing donations from, mid and major value individuals and trusts & foundations. The team has recently transitioned to a new team structure with a new set of ambitions and plans, and more formalised support across the organisation, at all levels, to enable the team to deliver.
As part of these changes, a new role of Fundraising Resource Manager (High Value) has been created, to lead on the operation and resource requirements of high value at Blue Cross, including:
- leading on the development of fundraising opportunities and propositions, including the management of funding opportunity information and case for support resource
- overseeing the delivery of high-quality prospect research and driving pipeline performance through delivery of prospecting plans and lead generation
- providing insight and performance information to help inform strategy, including the management of CRM, financial, and KPI reporting requirements
- operational delivery of team processes and the events and stewardship programme to support effect donor engagement
- management of a Fundraising Resource Officer, building an effective fundraising resource team for the future
This is an exciting time to join Blue Cross as we embark on a refreshed organisation strategy from 2024- 2026, with high value playing a key part in driving forward our strategic priorities.
The Fundraising Resource Manager (High Value) role is integral to the delivery of effective fundraising at Blue Cross, and as such is a great opportunity for someone who wants to shape something new and have a tangible impact within the charity, and for the pets and people we help!
About you
You will have experience supporting high-value fundraising teams and a curiosity for, as well as a passion for, high-value and relationship-based fundraising. Your approach is bold and brave, and you think creatively about identifying opportunities.
As a strategic thinker, you will be confident taking the lead on the operational requirements of a team, with efficiency and effectiveness at the core of your approach.
You will naturally be able to solve problems through creative thinking; you will know how to demonstrate data and insight analysis and prospect research to direct the performance of a successful major gift fundraising or business intelligence team.
You will understand the importance of adhering to industry legislation, and work with a high degree of professionalism, confidentiality, and discretion.
Your can-do attitude will unlock valuable opportunity for the team you support!
Knowledge, skills, and experience
Experience in some or all of the below:
- funding opportunity portfolio planning and management
- developing supporter orientated propositions and Cases for Support
- identifying and researching high level major gift prospects in support of the successful solicitation of 5 and 6 figure gifts
- developing and maintaining processes for prospect identification, qualification, research, and tracking
- information management and interrogating and analysing data, to draw meaningful insights that support strong fundraising performance
- designing and producing a range of reports, ideally from a CRM as well as offline, to support and drive performance
- improving processes to achieve financial and non-financial objectives
- management of stewardship products/programmes and/or events
- supporting high-value fundraising teams
- line management
- liaising and working collaboratively with internal stakeholders at all levels
- comprehensive understanding of managing personal data in accordance with GDPR, data protection legislation and fundraising ethics
- ability to demonstrate, understanding and apply our Blue Cross values.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
In other organisations, this job title may also be called “High Value/Major Giving Support Manager” “High Value/Major Giving Operations Manager“ “High Value/Major Donor Fundraising Specialist”, “Fundraising Development Manager”
How to apply
Click the apply button and complete the online application process before the closing date Sunday 19 May 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and Personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
Blue Cross is a national charity that has been helping sick, injured and homeless pets since 1897.
Every month we help thousands of pets and their people by providing veterinary care, expert behaviour advice and find homeless pets loving families. We also offer education for future generations plus pet bereavement support for those who have lost their beloved pet companion.
We love the ways that pets can make such an amazing difference to the people they live with and we offer lifelong support and advice to help that unique relationship thrive. With your support we can give back to more pets and their families who need our help.
Pets change lives. We change theirs.
Our commitment to diversity and inclusion
We believe that every pet should enjoy a healthy life in a happy home, and we always seek to recruit the best people who share our values and commitment so we can continue to help and support pet owners across the UK to achieve this.
At Blue Cross, we want you to feel that you belong, without the need to hide any part of who you are.
Diversity and inclusion at Blue Cross means creating a workplace where all people, regardless of gender, race, sexual orientation, religion, nation or country of origin, disability, age, and socioeconomic backgrounds are welcome, respected, supported, and have access to equal opportunities.
We are working hard to reflect the world we live in and the communities we serve at every level of our organisation. As much as we have made positive advances, we consider diversity and inclusion to be a work in progress – a continual commitment that remains a priority for all of us.
If you would like to talk to us about any reasonable adjustments or changes to our recruitment process to support you to be your best, then please get in touch with the Blue Cross team via our website.
Our values
Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.
Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times
Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking
Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you
The client requests no contact from agencies or media sales.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
About the role
- Job Title: Justice Programme Manager
- Location: Remote/Hybrid/Nottingham
- Salary: £40,000 p/a based on 35 hours per week
- Fixed term contract for two years
Headway is seeking a new Justice Programme Manager who will expand the current services to have a greater impact on police and probation services, improving knowledge and understanding and the support offenders with brain injuries receive.
We want someone who can both oversee the existing projects, such as our brain injury ID cards, whilst expanding the services in line with our new strategy, due to launch in the summer of 2024.
What will you do:
- Develop and implement a strategy for Headway’s work within the criminal justice system.
- Work with and develop key relationships across, police, probation services to improve knowledge and systems for offenders with brain injuries.
- Develop new justice related projects, including working with Headway’s fundraising team, to generate new income to expand the services.
- Work with the network of local Headway charities, to expand their work, within the justice system.
- Manage and deliver Headway’s justice related training initiatives.
- Oversee the successful delivery of Headway UK’s Brain Injury ID Card, including the line management of the project lead.
About you
We’re open-minded & welcome all applicants who believe they can succeed. Though ideally, you will:
- Have a passion for improving lives for brain injury survivors, within the criminal justice system.
- Have substantial experience of working within the criminal justice system.
- Be able to operate at both a strategic and an operational level, with experience of planning and delivering a range of projects and programmes.
- Have experience of generating income, from statutory and governmental bodies, such as HMPPS.
- Be an excellent communicator with experience of building partnerships within the criminal justice system.
Benefits
As a staff member at Headway UK you’ll have access the following range of benefits;
Financial Security
- Competitive Salaries
- Pension - You’ll be automatically be enrolled into the Pensions People with Headway contributing between 5 – 8%
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working – For the majority of our roles we can facilitate fully remote or hybrid working.
- We understand that a healthy work-life balance is essential for our team to thrive. Headway UK offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
About us
Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve. Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery.
Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.
Safeguarding
At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.
Equality, Diversity and Inclusion
We recognise, value and champion diversity and inclusion. We want to ensure are staff population reflect the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to drop us an email if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway UK and we look forward to getting to know you!
Next steps
- Closing date: Wednesday 15 May 2024 at midnight
- Interview: Thursday 23 and Friday 24 May 2024
The client requests no contact from agencies or media sales.
Future First wants to see every state school and college in the UK, and every state pupil, supported by a
thriving and engaged alumni community, which improves students’ motivation, confidence and life
chances. We have a network of alumni who have supported our programmes in schools for over a decade.
They act as accessible and inspirational role models by sharing their stories through a variety of
activities, including blogging, online mentoring, networking and careers activities in schools.
About the role
We are seeking an experienced individual to lead our volunteer development activity. Working closely with
the Fundraising, Delivery and Marketing teams, this is a varied role working with alumni and employee
volunteers to support activities in our member schools.
You will lead on the development of our volunteer community which is managed online through the Future
First Hub, and be responsible for developing and delivering a programme of activities that nurture
relationships with Future First’s diverse audience of volunteers, and increases support for the charity’s
fundraising and development goals.
You will have excellent customer service skills, be proactive and detail oriented and have the ability to
manage multiple projects at any one time. You will be confident in the use of standard office technology, as
well as experienced in the use of databases and IT applications.
Key Duties and responsibilities
- To be responsible for developing Future First’s volunteer relations strategy, and associated budget with a particular focus on the development of an engaged community, and a focus on the needs of employee volunteer schemes.
- To seek opportunities to raise the profile of the volunteer network, and grow its capacity and reach.
- To develop our work mapping and implementing recommendations against the Investing in Volunteers standard.
- To be responsible for running volunteer events and producing relevant communication materials.
- To participate in the strategic development of the Future First online Hub powering our school and volunteer community.
- To recruit volunteers and provide appropriate training and development opportunities, to include consideration of a volunteer board, and engagement activities targeted at the growing near peer volunteer community.
- To work closely with other departments to develop and implement their strategies for engagement.
- To work collaboratively with the fundraising team to explore and support volunteer philanthropy.
- To ensure that a robust monitoring and evaluation framework is in place for volunteer relations.
- To work with senior colleagues to ensure safeguarding policies are robust.
Why join Future First?
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life
shouldn’t limit their future. Our central team is friendly and motivated, and we have a strong network of
experienced freelancers, who support across all functions. Our team comes from a variety of backgrounds
including partnership development, delivery, teaching, programmes and communications. We value all
contributions and offer the possibility to expand and grow the role based on interests.
Ways of working
We work remotely, with opportunities to come together in person to work, plan and develop. In this role you
will also have to travel to some events and workshops.
The work is varied and often fast-paced, requiring rapid processing of information, and the ability to act
confidently with multiple and senior stakeholders including employers, volunteers and school leaders.
As with any small, constantly evolving organisation, each individual balances multiple responsibilities, while
shaping their role around their skills and interests.
Salary and Holiday
This is a permanent position. The salary is between £34,000 and £36,000. Future First staff receive pro rata
28 days of leave (in addition to 8 UK public holidays) increasing one day per year of service up to 33.
Application process
Please submit your CV and a covering letter (no longer than one side of A4) setting out why you feel you’re a great fit for this role and why you want to work for Future First. Please also note how you heard about the position.
At Future First we are committed to social justice and the value of role models. We value and celebrate
people’s diversity and believe this strengthens our team and our work. We are keen to build a workforce
that reflects the young people and schools we support. We particularly welcome applications from
candidates from racialised communities, and those who attended state school and were in receipt of free
school meals and/or were the first in their family to go to university.
Applications will be reviewed as they come in, with 24th May as the final deadline. The first round
interviews (online) will take place on Friday 31st May. The second round will be in person, in London, on 7
June. We reserve the right to close applications early.
Future First is committed to safeguarding the staff, volunteers and young people we work with. Where
applicable, a satisfactory enhanced Disclosure & Barring Service (DBS) check will be required for the
successful candidate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
In2careers Manager
Salary Range: £37,000 - £40,000 per annum
Length of Contract: Permanent, full time
Start date: ASAP
Location: Remote
Background /Summary
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to degrees and careers in STEM.
This role is an exciting opportunity for a passionate, experienced and creative professional to build on our success so far. We see this role as pivotal to achieving our aim of becoming a true social mobility charity that gets talented young people into high paying jobs.
Role Summary:
As the In2careers Manager, you will be responsible for developing and delivering the alumni offer which is the In2careers platform. This currently includes a mentoring scheme, monthly newsletter, online workshops, Alumni Conference, job boards and more.
You will be responsible for developing any new activities and initiatives for this platform that build on our aim of getting young people from low socio-economic backgrounds into employment.
Duties and Responsibilities
As the In2careers Manager you will be someone who enjoys working with young people and has an understanding of the barriers facing young people from low socio-economic backgrounds to access higher education and STEM careers.
This role sits within the Development team but has strong links across the organisation. This role has elements of fundraising mixed with programme delivery and will suit someone who can get excited about programme development and delivery as well as building lasting partnerships with key funders.
Your specific areas of responsibility will include but are not limited to:
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Evaluating current activities and developing new ideas and initiatives for the programme
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Securing partners that support the mission of this programme
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Generating income for the programme
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Developing and delivering the ongoing Alumni mentoring programme
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Online and in person event development, management and delivery, including careers fair and networking events
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Generating relevant content for the platform
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Maintaining up to date records through the programme’s database, supporting
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Managing the evaluation of the programmes in collaboration with the Operations team
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Communicating Alumni activities to the wider team
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Supporting team members to create reports and other Alumni data related activities
Person Specification
Knowledge
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An understanding of social and economic barriers that prevent some young people from progressing to higher education and STEM careers.
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Knowledge and understanding of the STEM sector, including higher education and industry.
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Knowledge of career development, advice and support
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Knowledge of the role of recruiters in the job market
Skills and Experience
Essential:
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IT skills
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Ability to write clear, accurate and appealing text for different audiences
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Project management
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Excellent verbal presentation skills.
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Experienced line manager
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Experience of developing or delivering alumni programmes or career development programmes
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Experience of developing and delivering events and workshops, particularly online
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Experience of developing and maintaining strong working relationships with internal and external partners
Personal Qualities
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Excellent communication and interpersonal skills that adapt to a range of audiences.
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Highly organised and efficient, able to prioritise tasks and be persistent
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Show respect, humility and discretion in working with others
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Responds to situations calmly, flexibly and appropriately, displaying resilience particularly when faced with challenges
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Can work to a deadline
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Can work independently and collaboratively
We are looking for a person with a can do attitude, a willingness to learn on the job and be a team player. If you feel you meet this requirement, but are missing some of the above attributes please do still apply.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your own bespoke training and career development plan with guidance from your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
• References
• DBS check and/or Overseas criminal records check where applicable
• Self-Disclosure
• Identity check
• Right to work in the UK
• Evidence of qualifications applicable to the role
• Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a cover letter (2 pages maximum). Please use your cover letter to demonstrate how you meet each of the Person Specification competencies outlined above.
The deadline for applications is 11:30 pm on Friday 10th May 2024. Applications will be reviewed as they are received so an early application is advised.
Please note, this advert may close earlier than the indicated deadline.
For more information on the work we do please visit our website. For an informal discussion about the post, please contact Ty Watson, our Director of Development by email (you can find his email address in the Job Description attached)
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Due to the rapid expansion of Day One Trauma Support over the last three years, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the Finance and Resources team has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Officer and Executive Assistant role is a newly created position to reflect both the growing HR needs of the charity as the workforce expands, and the executive support required by the CEO and Senior Leadership Team (SLT) to ensure the efficient and effective running of the charity. This is a key role which is instrumental in bringing the HR and organisational administration functions together at an operational level.
Reporting primarily to the Director of Finance and Resources and assisted by an external HR and Employment Law support service, this role will provide advice, guidance and support to all line managers in HR related matters whilst building and nurturing relationships with key stakeholders throughout all levels of the organisation. This will include support to ensure the efficient and effective management, monitoring and reporting of people metrics, from recruitment, development, retention through to attrition and at all stages of the employee life cycle.
The role will also provide crucial executive support to the CEO and SLT of three Directors, to ensure the smooth operation of their responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
About you:
You will have at least 3 years’ experience of delivering HR support directly and facilitating line managers to deliver HR support. You will have a demonstrable understanding of employment law and the practical application of this, with experience of implementing HR administration and operational best practice for example, in the areas of recruitment, capability and performance management. You will help lead in creating an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential, which is critical for Day One as a young organisation.
You will have significant experience of providing proactive and responsive administrative assistance to senior staff and demonstrable experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional with well-developed time management skills to manage competing priorities, ensure follow up of actions and meet deadlines whilst working under pressure. A high level of accuracy and attention to detail is critical to this role, whilst maintaining strict confidentiality.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as Major Trauma. We provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Digital Marketing Manager
Hours: 30 hours per week (4 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London
Reporting to: Director of Brand and Digital
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key agencies and partners
Salary: £40,000 per annum (FTE pro rata for part-time)
Contract: Fixed term with the potential to extend
About Overcoming MS
Are you a digital marketing expert, looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, in order to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
We’re recruiting for an experienced Digital Marketing Manager to steer us in the next stage of our journey. This is an exciting development of an existing role at Overcoming MS and will allow the successful candidate to make the position their own.
The Digital Marketing Manager will be responsible for delivering an innovative new digital marketing approach, through the innovation, creation and delivery of projects and activities which increase leads, donations and engagement for Overcoming MS charity.
Key Responsibilities
The Digital Marketing Manager will work across several areas, including:
1. Conversion optimisation
· Increasing our donations and data capture - to enable us to continue the dialogue and create donations from a greater percentage of those who visit our website, or interact with other digital channels.
· Working with our agency partner to optimise key landing pages and signposting for conversion.
2. User journey optimisation
· Helping people find the right content based on data optimisations so that more people find what they need and understand what else the charity could offer them. Using HotJar for insights.
· Automated email journeys - Building customer journeys to support the Program pillars to build deeper relationships with people in our community.
3. Increasing reach and traffic generation
· Testing different low-cost digital reach opportunities.
· Including paid social, referral activities, calls to action across our channels, YouTube SEO and SEM. Working with an agency to optimise journeys from Google Grant, leading to clearly articulated actions (eg donations, sign-ups, click-throughs).
4. Testing to improve results continually
· Email AB testing - Deliver AB testing to inform future email AB tests.
· Plan AB testing for email marketing projects, for the website, and other projects as needed to improve conversion rates.
5. Digital project management
· Testing new digital versions of courses and tools. Project management of website updates.
6. Campaign support
· Leading, innovating and supporting advocacy, communications and fundraising campaigns as needed to increase reach, engagement and conversions.
7. Gathering community feedback
· Continue the plan to access regular community feedback to influence Hub improvements and other digital channel improvements.
8. Supplier collaboration
· Working with our suppliers to optimise collaboration, reduce cost and increase impact.
About you
Strong digital skills
• A proven track record of managing digital products/projects/programmes which create value for end-users.
• Strong working knowledge and experience in digital solutions.
• Experience in evaluating and improving existing digital programs.
• Significant experience working with 3rd party digital providers to create solutions that work for the target audience.
• Confident in Google Analytics and Google Search Console.
• Excellent understanding of AB testing to maximise conversion rates.
• Experience in using tools like HotJar (preferred).
• Strong analysis skills.
Project management skills
• Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
• Expertise in using and implementing relevant project management methodologies and tools.
• Ability to proactively mitigate risks and overcome barriers to implementing solutions.
High work quality and passion for innovation
• Excellent eye for detail, works to deliver high-quality work.
• A passion for innovation, an open mind, and a willingness to learn and grow.
Strong interpersonal skills
• Excellent communication skills, energetic and passionate.
• Demonstrable track record of building lasting professional relationships.
Charity interest
• An understanding of the charity sector or an interest in charities would be a bonus.
• Knowledge of digital fundraising, digital income generation opportunities and digital conversion.
Working location
You are comfortable working remotely as part of a small team, and happy to travel occasionally to London or other central locations for meetings.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter.
In your application, please let us know:
- Your current salary and desired salary (if you are successful in getting the role)
- Your notice period
- Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all of the requirements, please apply.
No agency contact, please.
The client requests no contact from agencies or media sales.
Here are the top four things to be excited about:
- Being at the heart of the global health partnership community, supporting UK NHS and other health workers to volunteer internationally.
- A broad grants management portfolio, working across several themes and countries across sub-Saharan Africa
- A chance to oversee inputs from a diverse team in order to manage programmes, including overseas staff, M&E colleagues and academic implementing partners.
- Take on a leadership role within THET, contributing towards the strategic direction of the organisation.
What is expected of you in the first six months?
- You will take on the management of at least one UK Government-funded health partnership grants programme operating across a range of countries in sub-Saharan Africa.
- This includes running the grants selection, award, contracting and onboarding process
- You will take over project governance structures, managing the inputs of programmes team members, Country Directors and implementing partners.
- You will organise and attend a programme launch event in-country, as well as visit health institutions in sub-Saharan Africa.
MAIN RESPONSIBILITIES
Programme Management
- Coordinate staff and implementing partners to ensure the timely completion of deliverables.
- Quality assure the application of THET’s grant management processes by other team members.
- Ensure compliance with donor/country agreements, regulations and requirements.
- Identify, track and manage programmatic risk.
- Ensure effective communication with partners, donors and other stakeholders.
- Oversee project budgets, including monitoring spend against budget, undertaking re-forecasting, and authorising spend.
- Oversee the quarterly reporting process to donors.
- Coordinate and support workstream leads within the project.
Programme quality and design
- Contribute to the design of new projects: co-ordinating the proposal team; overseeing a needs analysis; liaising with stakeholders; contributing to a Theory of Change; developing content; and developing the budget.
- Develop and nurture relationships with potential and existing donors, partner organisations and consultants as appropriate.
- Contribute to the design and improvement of project and health partnership quality programme approaches, including standards, processes, tools and guidance.
- Contribute to the delivery of capacity development interventions for grant holders and THET staff.
Monitoring and Evaluation
- With support from the Research, Evidence and Learning team, oversee Monitoring and Evaluation processes for the programmes you lead, e.g. logframe and reporting mechanisms
- Lead the quarterly and annual reporting and analysis review process with institutional donors.
- Write project reports and programme reviews, and coordination of donor reporting as appropriate.
- Ensure grant holders have effective M&E plans in place and coordinate the review of their reports.
- Coordinate visits to project implementation sites for monitoring and audit purposes.
- Facilitate learning and sharing of good practices across programmes and the wider organisation.
Team Support and Line Management
- Line manage members of the Programmes Team (1-2 Programmes Coordinators).
- Oversee the contracting, payments and deliverables of in-country consultants and other suppliers.
- Lead the induction process for new Programmes Team members and other THET staff when required.
- Work with colleagues from across the team to identify areas for improvement and strengthening.
Miscellaneous
- Attend and present THET’s work at UK and international events, including the THET annual conference.
- Join your choice of THET’s and external thematic working groups, such as on gender equality and social inclusion, on the climate crisis, etc.
- Contribute to the strategic direction of THET and play a leadership role in the Programmes Team
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Wednesday, 15th May, with ‘THET Programmes Manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full Job Pack and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
We're looking for an experienced, compassionate and resilient Service Manager to join our Vine Court Road service in Sevenoaks, Kent.
£40,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Service Managers are responsible for the effective management of all contracts within their designated patch, including line managing the relevant front-line staff. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Operations to ensure focused integration of specialisms across the whole organisation. The ideal candidate will have management experience and be based in commuting distance to Sevenoaks, Kent. There is an expectation to be in service for this role.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
This role will also hold an accountability for staff tracker updates/management for the patch and income management for wider contracts. HR investigations for other contracts also form part of the wider role
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)
For a full list of job requirements, please visit Look Ahead's website
About you:
Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Able to work as part of a group or team as well as being self motivated
What you'll bring:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
__________________________________________________________________________________
JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
__________________________________________________________________________________
RESPONSIBILITIES
-
You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
__________________________________________________________________________________
NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
__________________________________________________________________________________
The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Salary: £43,665 per annum
Hours: 37.5 hours per week
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.
You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking. You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.
You will line manage, induct, mentor, coach and support Service Managers. Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.
Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.
You must have previous experience in a relevant sector or experience of working with adults that are vulnerable. Experience of managing staff, carrying out line management, supervision and appraisals is essential. Additionally, you must have experience of setting up Service User Engagement groups.
This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day. We also offer an Employee Assistance Programme, and a staff benefits package.
For full details and how to apply please visit our website and complete an application form.
Closing Date: Monday, 20 May at 10 A.M.
Interview Date : TBC
This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.
The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.
The client requests no contact from agencies or media sales.