Employment service administration volunteer volunteer roles in london, greater london

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to recruit volunteers to ensure the organisation can be carried out and that individual volunteer needs are accounted for.

This role will be a really important aspect of the organisation’s success. We are looking for multiple volunteer co-ordinators, each focusing on different aspects of the organisation or part of the journey for our volunteers, whether it is recruitment, development, personalised support, equity building, events, community building and other areas that you may feel would benefit the volunteer team or the organisations supporters/uses.

To be successful in this role, all you need to be is passionate about the organisation’s goals and reasons for existing, and a creative mindset. The rest we can build together as a team.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Fundraising team leader volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

· supporting and encouraging a team of fundraising volunteers

· planning fundraising events and activities with your team

· allocating tasks before and during fundraising events

· keeping financial records from fundraising events

· encouraging and promoting a professional image of Cats Protection 

· following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Trustees play a vital role in ensuring Brent Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

What will you be doing?

The role involves acting as a charity trustee to set the strategic direction for the foodbank.  Providing good governance, ensuring that the foodbank meets its objectives and fulfils its charitable purpose.  Ensuring the foodbank operates within its budget and in compliance with its charity, legal and operational goals.

Key tasks

Key Responsibilities along with the board of trustees include:

• to approve, support, and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate to ensure that key risks are identified, monitored, and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
• to review and approve financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and sub-committee meetings and any Trustee away days.

What are we looking for?

Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of the Brent Foodbank
• a passion for the foodbank’s vision and strategy
• experience of working or volunteering in a governance role or equivalent experience
• an ability and experience to contribute to matters in a supportive and confident manner
• the ability to listen and engage with people with a diverse range of backgrounds and experiences
• an understanding of our local community and the services, agencies, faith communities and other groups within it

We welcome applications from new and experienced Trustees.

What difference will you make?

By serving as a trustee at the foodbank you are part of providing a vital support function in our local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Brent Foodbank.

We are looking for 2 Helpline Volunteers to play an essential role in ensuring service users (SUs) receive timely, empathetic, and confidential support, as well as clear signposting to relevant services.

You will support the SBS Helpline in providing high-quality, trauma-informed advice, information, and emotional support to Black and minoritised women and girls affected by domestic abuse and other forms of gender-based violence, including forced marriage, rape and sexual abuse, so-called honour crimes, and related issues such as immigration and No Recourse to Public Funds (NRPF).

Are you looking for a way to give back to your community? We are seeking organised, compassionate individuals to be the welcoming heart of our Hub. If you have a friendly smile, are well orgabnised and are looking for a reception based role, this could be for you.

BACKGROUND:

• The Cardinal Hume Centre works to prevent and tackle youth and family homelessness, we: 
• Provide a home to 39 young people
• Offer support to local children and families at risk
• Help families keep or find a stable home and manage their money
• Mentor people to find work or training
• Help people secure their legal right to remain in the UK and access homes, work and benefits.

Last year we helped over 1200 people including nearly 600 families and 230 children and young people.  Our aim is to tackle homelessness, poor housing and poverty at a young age and break its cycle into later life.  We want to see the value in each individual and nurture potential, helping young people and families to thrive.

The Centre prides itself on its welcome and person-centred approach. It recognises each individual is different, often with complex needs and so our response must be multi-layered. We therefore have six principal services: residential services for homeless young people; family support; housing and welfare rights advice; employment support; learning; and immigration advice and advocacy. 

OUR PEOPLE - We believe each person matters: 

Our clients guide everything we do. We’re here to help children, families and young people experiencing or at risk of homelessness, or clients who have urgent needs that can be met at the Centre and not elsewhere. 

We seek to develop trusting relationships with our clients. We rely on them to help us improve and develop our services, so we include them wherever possible in our work. 

Our staff and volunteers: 
Our staff and volunteers are diverse in their backgrounds, and their skills and experience. Many have lived experience of the challenges our clients face. We are proud of our warm welcome and our team’s commitment to support people facing disadvantage to escape the cycle of poverty and homelessness. 

The HUB on Medway Street is the main entrance for clients who wish to access the services on offer.  Staff in the Hub can provide level 1 advice on housing and welfare rights and for more complex cases, can refer clients to one of our other services, such as housing, welfare rights, immigration, employment and learning, and family services. 

Summary of Role.

You will be supporting a team that is helping people from the local community, who are vulnerable and facing disadvantage, including; homeless young people, people living in insecure accommodation or at risk of losing their housing, low-income families with young children, unemployed people, refugees and migrants. (further details below)

Your presence supports the smooth running of the Centre and increases the team’s capacity to see and help more people.

This role is in the heart of the organisation where you will meet people of all backgrounds and learn how a community organisation responds to local need.

What will you be doing?

• Answering the intercom and buzzing clients in when they arrive
• Welcoming clients to the Centre, signing them in and out of the building calling the staff member to tell them that their client has arrived
• Registering new clients and booking an appointment with the Assessment team
• Assisting with the collection and distribution of client mail
• Administrative support to services, such as, photocopying or scanning documents for service teams and emailing them to relevant staff member
• Printing off and posting out letters to clients
• Possibility of assisting with benefit claims/forms

Other tasks that can be undertaken during quieter periods:

• Assisting clients and staff with phone calls if volunteer speaks a needed language

What are we looking for?

• You will be a confident and patient person with a professional and friendly manner and able to remain calm under pressure
• Some experience of customer service or dealing with a diverse range of people desirable
• Good listening skills
• An ability to communicate well and with confidence when handling enquiries
• Some IT skills useful
• A non-judgemental attitude towards people’s problems in their lives

What is the time commitment?

We are seeking someone for one day a week on a Thursday or Friday from 9.30am to 3pm, with an hour lunch break at 1pm. We are looking for a commitment of 6 months, which sounds like a long time, but there’s lots to learn and volunteers find this goes very quickly! 

How will you be supported?

You will be supported by the Advice and Assessment team  

You will be offered regular supervision and a staff member will be present in the Hub whilst you are on duty

You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel and contribution to lunch up to £6.

Recruitment Procedure

Apply> Informal interview> Reference and DBS checks> Trial period

Trustees play a vital role in ensuring Airdrie Foodbank meets its core purpose by overseeing the management and administration of the charity and ensuring that the foodbank has a clear strategy in line with our vision and goals.

Key tasks

Fundraising Lead Trustee Responsibilities:

• to work alongside the Trustee board to set our strategic Fundraising goals and track that funds and grants are sought and applied-for to fulfil the charity’s strategy and objectives
• to work with the rest of the Board to plan the level of funds required to ensure the effective running of the charity
• chair the Fundraising sub-committee, consisting of staff and foodbank volunteers
• engage staff and volunteers with the foodbank’s fundraising strategy, emphasising that fundraising is everyone’s responsibility
• to assist the Foodbank staff in the organisation of local fundraising opportunities to support the running of the charity
• to help dovetail our local efforts with Trussell’s national fundraising campaigns and events throughout the year
• to support the staff with the writing of high-quality grant applications that are in line with the charity’s strategy and objectives
• to regularly update the rest of the board at Trustee board meetings, or other communication in between, with relevant information and/or developments regarding fundraising or grant applications.

Key Responsibilities along with the board of trustees include:

• to approve, support, and guide the charity’s purpose, vision, strategy, goals and objectives
• to manage the charity’s resources responsibly, including ensuring the charity’s assets are used only to carry out its purpose, avoid undue risk, and not over-commit the charity
• to ensure the effective and efficient administration of the charity, responding to changes in the local community as appropriate to ensure that key risks are identified, monitored, and controlled appropriately
• to ensure appropriate financial plans are in place, budgets are monitored, and progress is evaluated
• to review and approve financial statements
• to help promote the organisation to key stakeholders and beneficiaries
• to ensure the charity has appropriate procedures to comply with current legislation and good practice, including employment, health and safety, equity, diversity and inclusion, safeguarding, and GDPR compliance/data protection
• to prepare for and regularly attend and participate in board and sub-committee meetings and any Trustee away days.

What are we looking for?

Our ideal candidates would demonstrate:

• a knowledge of and commitment to the work of the Brent Foodbank
• a passion for the foodbank’s vision and strategy
• a knowledge, ability and passion for fundraising and grant applications
• an ability and experience to contribute to any fundraising and grants matters in a supportive and confident manner
• experience of working or volunteering in a governance role or equivalent experience
• an ability and experience to contribute to matters in a supportive and confident manner
• the ability to listen and engage with people with a diverse range of backgrounds and experiences
• an understanding of our local community and the services, agencies, faith communities and other groups within it

We welcome applications from new and experienced Trustees.

What difference will you make?

By serving as lead trustee and leading the fundraising sub-committee at the food bank, you are part of providing a vital support function in our local community, ensuring a dignified experience to anyone visiting or anyone who comes into contact with Brent Foodbank.

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Volunteer Social Media Content Producer

Location: Haggerston and other SCT sites in East London

Time Commitment: Flexible

Reports to: Director of Fundraising, Marketing and Communications/Digital Marketing and Communications Manager.

About Us

Based in East London, we have supported people affected by homelessness and addiction for sixty years. We provide a residential addictions treatment programme and counselling, a training and development service, supported housing, and a Housing First service.

Our approach is trauma-informed, holistic and compassionate. We enable people to build strong foundations for the future and discover new skills, improve confidence and self-esteem, and improve physical health and mental well-being. All are vital to establishing a lasting recovery from homelessness and addiction and creating a more fulfilling life.

Our nine charity shops and two social enterprises, put us in the heart of communities across East London.

Role Overview

We are seeking a creative and enthusiastic Volunteer Social Media Content Producer to help us craft engaging, mission-driven content for our social media platforms. This is a great opportunity for someone who loves storytelling, creating digital content and wants to use their skills to support a meaningful cause.

Key Responsibilities

As part of the Fundraising, Marketing and Communications team, key responsibilities include:

· Developing original content for platforms such as Instagram, Facebook, Twitter, YouTube and LinkedIn.

· Creating graphics, short videos, reels, stories, and written posts that align with our brand and messaging.

· Collaborating with teams across SCT, including SCT retail, to plan and execute content calendars and campaigns.

· Repurposing existing materials into social media-friendly formats.

· Staying informed about social media trends and suggesting creative ways to increase engagement.

Skills & Experience

· Experience in content creation for social media (personal, academic, or professional).

· Proficiency with tools like Canva, Meta, CapCut, or similar.

· Strong visual storytelling and writing skills.

· Ability to work independently and meet deadlines

· Passion for social impact and a good understanding of social media platforms.

What We Offer

· A chance to make a real difference through your creative work.

· Opportunities to build your portfolio and gain experience in nonprofit communications.

· A reference or recommendation upon successful completion of the role.

· Flexible hours and a supportive, collaborative team environment.

We are looking for a Trustee to act as the board’s lead on people and workforce matters, ensuring effective policies, systems, and culture to support staff and volunteers.

The role is unpaid and voluntary with an estimated time commitment of around 2 hours per week. 

You can find out more about being a trustee at Paradise Cooperative in our Trustee Recruitment Pack.

What we are looking for

Essential 

·Professional experience in HR or organisational development.

·Understanding of employment law.

·Strategic and practical HR skills.

Desirable

·Experience in the charity or co-operative sectors.

·CIPD qualification.

Responsibilities specific to the People and HR Trustee role

·Oversee and approve HR policies covering recruitment, induction, training, appraisal, wellbeing, and grievance handling.

·Support the Executive Director on HR-related issues and act as a sounding board for people matters.

·Collaborate with the Executive Director to develop objective-setting and performance management frameworks.

·Provide oversight of the charity’s volunteer engagement strategy, ensuring it aligns with the charity’s objectives, promotes diversity, and fosters a positive volunteer culture.

·Ensure diversity, equity, and inclusion are embedded in all people-related policies and practices.

·Ensure compliance with employment law and relevant charity regulations.

Wider responsibilities of the role shared with the other trustees on the board

·Support and provide advice on Paradise Cooperative’s purpose, vision, goals and activities.

·Approve operational strategies and policies and monitor and evaluate their implementation.

·Oversee Paradise Cooperative’s financial plans and budgets and monitor and evaluate progress.

·Ensure the effective and efficient administration of the organization.

·Ensure that key risks are being identified, monitored and controlled effectively.

·Review and approve Paradise Cooperative’s financial statements.

·Provide support and challenge to Paradise Cooperative’s Executive Director in the exercise of their delegated authority and affairs.

·Keep abreast of changes in Paradise Cooperative’s operating environment.

·Contribute to regular reviews of Paradise Cooperative’s own governance.

·Attend Board meetings, adequately prepared to contribute to discussions.

·Use independent judgment, acting legally and in good faith to promote and protect Paradise Cooperative’s interests, to the exclusion of their own personal and/or any third-party interests.

·Contribute to the broader promotion of Paradise Cooperative’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

Attributes and qualities

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board.

·Willingness and ability to understand and accept their responsibilities and liabilities as trustees and to act in the best interests of the organization.

·Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.

·Effective communication skills and willingness to participate actively in discussion.

·A strong personal commitment to equity, diversity and inclusion.

·Enthusiasm for our vision and mission.

·Willingness to lead according to our values.

ABOUT IRMO

IRMO works to enable the development, agency, and participation of Latin Americans and other Spanish and Portuguese speakers, by responding to both immediate needs and structural inequalities. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas - Advice and Casework; Education, Training and Employment; Children and Young People - and a cross-cutting area -Advocacy, Research, Policy Mapping and Campaigning.

ABOUT THE ROLE

This role sits within our Education, Training and Employment Area, which provides online ESOL classes and conversation classes to our service users. You will be responsible for using a syllabus as a guidance and teaching and materials from our bank of resources, along with a variety of audiovisual aids, to teach the four basic English language skills of listening, speaking, reading and writing to Latin American migrants and refugees.

We are seeking volunteers holding either a formal teaching qualification (CELTA, CertESOL or similar) or prior experience in teaching English to speakers of other languages. 

KEY TASKS AND RESPONSIBILITIES

• Plan, prepare and deliver high-quality lessons via Zoom

• Provide a safe and inclusive learning environment for learners

• Prepare and set tests, examination papers and exercises as appropriate

• Mark and provide relevant feedback on oral and written work

• Keep classes on track according to the syllabus/learning outcomes instructed

• Ensure learners’ participation during classes and monitor attendance;

• Create a safe and inclusive learning environment, identify gaps and adapt activities to learners’ needs

• Undertake administrative tasks, such as keeping student registers and attendance records as required

• Outcome and impact measurement for class students at the end of each course as relevant

Volunteer Project Lead – Role Overview

Living Reasons is a forward-thinking organisation committed to creating meaningful change through innovative, self-contained projects that connect and support people.

We are looking for Volunteer Project Leads to guide and oversee specific projects that match their skills, interests, and passions.

What You’ll Do

As a Project Lead, you will:

• Plan, organise, and coordinate activities within your project.

• Support volunteers and service users to engage meaningfully.

• Ensure your project links smoothly with other Living Reasons projects.

• Share ideas and feedback to help shape our wider work.

• Be a positive voice for inclusion, accessibility, and change.

Skills We’re Looking For

You don’t need to be an experienced project manager – we’ll support you. What matters most is that you have:

• Strong planning and organisational skills

• The ability to communicate clearly and work with others

• A passion for making a difference in people’s lives

• Flexibility, creativity, and problem-solving skills

• Commitment to our mission of equity, accessibility, and empowerment

Current Project Opportunities

You can apply to lead one of our existing projects, including:

• Integrated Technology Project

• App Development Projects

• Employment Union Project

• Volunteering Union Project

• Corporate Disputes Project

• Adaptations & Equipment Projects

• Reasonable Adjustments Project

• Grant Allocation Project

• Equity For All Project

• Online Peer Support Project

• Helpline Peer Support Project

• Motivation & Engagement Project

• Education Projects

• Employability & Accessibility Projects (including UC/PIP integration and engagement)

Your Ideas Matter

We are revolutionary in our approach and believe in building projects that truly matter to people. If you have an idea for a new project, you are encouraged to suggest it — whether during your volunteer application, your interview, or while volunteering with us. If it aligns with our mission, we’ll work with you to bring it to life.

What You’ll Gain

• A chance to develop leadership and coordination skills

• Experience in running meaningful community projects

• The opportunity to make a real and lasting difference

• Support from Living Reasons and fellow volunteers

• A flexible and inclusive environment that values your input

�� Interested?
We’d love to hear from you. Tell us which project excites you most — or share your own idea — and let’s make change happen together.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

We are a small, friendly, place-based funder seeking up to 3 new volunteer Trustees to take us into the next decade.

Opportunity – Volunteer Trustee (we have 10 currently)

Location – London Bridge/Borough High Street SE1 (hybrid meetings, in-person encouraged)

Salary - Voluntary (Reasonable expenses reimbursed)

Hours – equivalent to 1 day per month

Trustees attend 4 required board meetings each year in March, June, September, December. We also encourage attendance at our quarterly Finance Committee and/or occasional grant assessment meetings. All are hybrid meetings run from our office near to London Bridge SE1.

About Us

Wakefield Tetley Trust is a long-established grant-maker working in Tower Hamlets, Southwark and the City of London since 2008 as a joint entity, originally created in the 1930’s as two separate charities. We support people in need by funding local charities and community groups who work with individuals and communities who are marginalised or disadvantaged, for example because they have difficulty in accessing resources, face discrimination or may experience poorer social, economic and health outcomes. In 2024 the Trust made grants of £213,152 towards work in support of our aims.

The opportunity

We are looking for up to 3 community-minded individuals who might live or work in our area of benefit. You will be keen to engage in high quality grant-making through informed understanding of the needs and challenges facing the charities and communities that we support.  We always need to add to our professional skill base so if you have experience relating to governance, finance, property, strategic and operational management, that is equally welcome. You’ll play a key part in developing our future plans and, as we are looking to incorporate in the next 12 months, you will play a part in achieving that and other changes.  

Time Commitment

Being available, engaged and a sounding board for staff and other Trustees is just as important as attending 4 mandatory meetings each year. We hope you’d take up the opportunity to visit and meet with grant holder charities, and to develop your knowledge and intelligence of issues that affect people in our area of benefit.

Who You Are

We’re looking for up to three individuals who bring enthusiasm, knowledge or interest in the local area we cover (or willing to learn), commitment to sound governance and the intention to make high quality grant-making. You might have a specific social interest or issue that you want to champion, and you’ll be a collaborative team member of the Board.

We particularly welcome applications from people currently living or working in the London Boroughs of Southwark, Tower Hamlets or City of London. 

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach and part of that journey is to develop an online food bank, allowing people access to a food bank that may not get help through their local council/Job Centre and may only want to use the service online.

People may want to use the online service of a food bank for many reasons, whether due to disability or not. 

The role of Project Co-ordinator role will oversee this project with guidance and input from the trustees, lived experience board members and with the support of other co-ordinators that are relevant to the outreach, funding and running of the service.

You do not necessarily need experience of this kind of role but good attention to detail and task management potential will be key, we can work the rest out together. If you like the idea of this, please get in touch with us and we can arrange an informal chat.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)

Information and Advice Service: The Information and Advice service for older people provides a free, confidential, and independent service for anyone aged 65+ living in Bromley and 50 + in Greenwich. Our advisors provide general advice on a range of subjects: employment rights, welfare benefits, housing, consumer rights and adult social care.

Role Summary: Provide information and signposting to older people living in Bromley and Greenwich and provide admin support to the Information and Advice Team, helping to keep the information resources up to date.

What will I be involved in?

• Answering calls and basic enquiries coming into our Information and Advice Service, full training is provided. Present and discuss information with the client in an accessible manner.
• Committed to researching and providing up to date information to vulnerable older people using the internet and other resources.
• Identify and research information relevant to the user’s situation, drawing on resources available.
• Being online and knowledgeable of Microsoft packages and the use of emails
• Liase closely with the Advice Case Supervisor, other advisors, and wider staff team. Seeking guidance and support where required.
• Successfully complete online training courses for Age UK Bromley and Greenwich volunteers.
• Participate in volunteer support meetings with the Advice Case Supervisor and any training on safeguarding adults and appropriate boundaries.
• At all times work in accordance with the organisation’s policies regarding Health & Safety, Equality & Diversity, Safeguarding Vulnerable Adults and Confidentiality & Data Protection. Lone working.
• Represent the professional standards of Age UK Bromley and Greenwich and ensure that you wear your volunteer id badge whilst volunteering.   

What skills and qualities will I need to have?

• Enjoys talking and helping our clients, 65+ living in Bromley and 50 + in Greenwich from a wide range of backgrounds.
• Good communication skills and confident at speaking to clients on the telephone
• Able to prioritise tasks with good time management skills.
• A commitment to ensuring that customers are provided with accurate relevant information and support. Interested in finding out more about social welfare law advice e.g. housing and welfare benefits.
• Be a good listener and have empathy with older people, being approachable and welcoming.
• Interested in learning and developing new skills required of the role. Demonstrate that you are interested in what the client has to say by communicating respect and warmth.
• Demonstrate a non-judgmental approach. The listener may personally disagree with the client’s opinions or actions but attempts to understand the client’s point of view and shows that they still value the client.
• Being able to maintain client confidentiality, understand the importance of keeping within the parameters of the role and have a good understanding of GDPR and Data Protection.

Benefits of getting involved:

• Being part of a team who are passionate about helping clients 65+ living in Bromley and 50+ in Greenwich
• Committed to supporting the Information and Advice service deliver a difference to all their clients.
• Ongoing support and role training with feedback given.
• Opportunities for networking with other volunteers and being part of a wider volunteer team.
• Awareness of Age UK Bromley and Greenwich social events, services, and projects

Other information: Prospective volunteers will complete a recruitment process and be required to provide details of two references and agree to submit details for and undertake an Enhanced Disclosure and Barring Services (DBS) check. All our volunteer roles are 18+, Monday to Friday, 9am to 5pm. Age UK Bromley & Greenwich will reimburse all expenditure reasonably incurred. Receipts to be provided with expenditure claims.