Employment support jobs
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.
This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.
If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.
You’ll love this job if you are…
- Passionate about improving opportunities and outcomes for young people.
- Curious about policy, politics and public affairs, and keen to learn how change happens.
- A clear and confident writer who enjoys turning research and evidence into compelling messages.
- Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
- Enjoy designing, organising and supporting engaging events for a range of audiences.
- Motivated by working collaboratively with a wide range of colleagues and external stakeholders.
Key Responsibilities
- Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
- Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
- Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
- Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
- Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
- Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
- Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
- Coordinate the practical organisation of policy events, meetings and stakeholder communications.
A few practical things
- This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
- The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
- Occasional evening and weekend work will be required for events, with time off in lieu provided.
- There are no specific physical or manual handling requirements associated with this role.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered. Applications must be submitted by 12:00 noon on 22 May 2026.
1.Interest in Young Enterprise (max 250 words)
What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?
2.Experience and Achievements (max 250 words)
Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:
a. organise an activity or event
b. manage competing priorities
c. support others
3.Skills for the Role (max 250 words)
What relevant or transferable skills and experience would you bring to this role?
Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications that do not directly address these questions will not be considered.
If you require any reasonable adjustments, please let us know within your application.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
We are looking for a Supporter Acquisition Fundraiser to help us reach every deaf child by raising vital funds through recruiting new regular giving supporters.
What you'll do
- Manage relationships with direct dialogue recruitment agencies that recruit thousands or tens of thousands of new supporters
- Actively manage campaigns to ensure continuous improvement
- Report on campaign progress to stakeholders
- Ensure high standards of compliance, quality and supporter experience in our recruitment activity
What you'll need
- Strong marketing and/or fundraising experience
- Experience managing supplier relationships
- A great understanding of how charity fundraising works and the role of direct dialogue recruitment
- Strong digital skills and a sound understanding of agile values & principles.
- A criminal record check / DBS disclosure (if offered the position).
What you'll get
- Home-based working with flexible hours.
- 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
- Pension (5.5% employer contribution).
- Healthcare Cashplan.
- Annual performance-based salary increase.
- Employee Assistance & Wellbeing Programmes.
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Job Title: Head of Finance
Duration: Permanent
Hours: 36 hours per week – Monday to Friday
Salary: £62,300 per annum, plus pension and benefits
Location: Hybrid – Homebased and National Office, Northampton
Overall job purpose
To lead and develop the Finance team and provide financial management and business support. To lead CCT’s audit process, month-end process and the Trust’s investments and banking services. To support the Director of Finance and Commercial on projects as required.
The Head of Finance will have responsibility for managing the Trust’s accounting system. The postholder will also lead the annual audit, month end reporting and investment and banking services. Working closely with the Director of Finance and Commercial and Finance Analyst, they will provide internal and external stakeholders with the necessary financial reports to manage Trust business.
This role is also responsible for deputising for the Director of Finance & Commercial in their absence.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Thursday 21st May 2026.
The interviews will take place in Northampton on Tuesday 2nd June 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Senior Administrator / Personal Assistant
We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.
£26,936.00- £35,000.00 per annum, working 35 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .
- Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
- Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
- Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.
About you:
- An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
- Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
- Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.
What you'll bring:
Essential:
- Experience in a similar role.
- A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.
Desirable:
- Experience supporting Directors or senior leaders in a complex or regulated organisation.
- Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
- Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.
About us
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
ID: 1782 Operational Manager, Northeast
Service: Stockton on Tees Family Time, Stockton Family Outreach & Volunteer service and South Tees Perinatal service
Salary: Grade 4 Point 34-38: £42,562 – £46,703 FTE (£34,049.60 - £37,362.40 per annum, pro rata for 29.6 hours per week)
- Additionally, £480 home-based allowance FTE per annum
Location: Home based
Hours: Part-time (up to 29.6 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to lead the operational delivery of services across Stockton on Tees and South Tees (Recar & Middlesbrough) area. The Operational Manager will provide strategic and operational management to our services in the Northeast and line management of 2 - 3 service managers.
Stockton services are delivered under our successful strategic partnership with Stockton Borough Council. This unique partnership was formed nearly 5 years ago with the aim of transforming service provision using a collaborative approach to service development and innovation. Our South Tees Perinatal service operates over Redcar and Middlesborough and are just entering a 3 year extension to our current contract.
Main Responsibilities:
· Provide leadership, management and supervision to operational services that provide Family Time sessions, Family Outreach support and Volunteering support, plus perinatal support to families.
· Ensure that services are delivered to a good quality standard in relation to practice and performance and that services can demonstrate their impact using evidence based outcomes tools.
Main Requirements (for details check the job description and person specification):
· Experience of providing effective management, leadership and safeguarding oversight of case work and group work based support services, which overall improve the lives of service users.
· Experience of setting up and/or managing innovative projects.
· Strong interpersonal skills, with the confidence and ability to present and communicate information effectively both in person and using a range of mediums to internal and external stakeholders, including children and young people, parents and carers, and funders.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Apply Now” link below and fill out our digital application form
· Closing Date: Sunday 10th May 2026 at 23:59
Interviews are scheduled to take place on: 20th May 2026
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Claire Meek (email address available on advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section below and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Proposal Writer
Salary: £37,500 to £41,500 per annum based on experience
Contract: Fixed term maternity cover, up to 12 months.
Reports to: Senior Advisor, Private Philanthropy
Location: Shoreditch, East London (Hybrid Model)
Key internal relationships: Teams across Major donors, Trust & Foundations, Corporate Partnerships, Comms, UNHCR global, CEO’s office
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Writer. We are a small but high-performing team with big ambitions.
As a team player, you will work with colleagues across Private Partnerships and Philanthropy (PPH), Communications and UNHCR global.
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of writing for philanthropic audiences.
This role is integral to the development of the Private Partnerships and Philanthropy (PPH) programme. You will work collaboratively across the PPH team and with international colleagues drawing on a diverse range of content to develop high quality compelling assets which convey our organisational story and priority needs. These assets may be written tailored propositions, investment cases, impact reports, budgets and other creative materials.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
The role operates primarily as an in-house writing and strategic support function, focused on the organisation’s highest-level donors and priority audiences.
Key responsibilities include:
- Taking the lead on drafting and delivering a bi-annually Philanthropy newsletter for existing donors and selected prospects, strengthening stewardship and positioning UNHCR’s philanthropic offer.
- Supporting the cultivation and stewardship of priority relationships through the development of bespoke, high-quality and strategically aligned concept notes, proposals, cases for support, business cases, and stewardship/impact reports for Corporate partners, Major Donors, Trusts and Philanthropists.
- Producing high value external communications for philanthropists & corporate partners, including CEO comms and timely email updates sharing relevant news and insights.
- Acting as a trusted internal service, working with colleagues to shape clear, consistent, and donor-focused narratives
- Developing trusted relationships with internal stakeholders across Partnerships & Philanthropy and relevant international colleagues to ensure messaging is accurate, aligned consistent, and reflects the supporter’s motivations and interests.
- Remaining flexible and responsive to emergency situations, supporting the development of targeted materials for priority audiences as required.
- Maintaining a bank of high quality, ready-to-use fundraising and stewardship materials to enable rapid response to new opportunities, including summaries of core thematic areas and flagship initiatives.
- Working closely with Communications colleagues to help position UNHCR’s philanthropic ambitions across external channels, including digital and social platforms. This includes occasional content development, reactive writing, and updating sections of the Philanthropy and Partnerships webpage.
- Managing deadlines effectively by setting clear priorities and timelines for drafting, review, approval, and dissemination.
- Staying up to date on issues affecting displaced communities, key campaigns, international priorities, and field-based reporting to ensure credibility and relevance.
- Maintaining strong awareness of organisational priorities and key fundraising moments throughout the year to support donor progression.
- Continuously improving ways of working by reviewing and refining processes, coordination, and core materials.
- Supporting the development of additional fundraising and stewardship materials as required by the line manager.
The above list is not exhaustive, and the post holder may be required to undertake other duties appropriate to the role.
Essential Skills/Knowledge
- Research skills and an ability to digest and distil technical information from a range of sources to produce donor-friendly, compelling, persuasive, and concise copy for a range of specific target audiences.
- Attention to detail and proofreading skills and an ability to give and receive clear and constructive feedback on creative and copy.
- Ability to create content that is well-written, well-designed, and factually reliable Ability to work at speed to respond to new opportunities as they emerge and prioritise accordingly.
- Knowledge of the principles of fundraising from philanthropists and high value donors.
- A flexible approach to managing and prioritising multiple tasks.
- Experience of taking initiative to ensure open and collaborative working.
- Experience of working across a busy team and managing a busy workload.
- Passion and motivation to raise vital funds to support refugees and internally displaced people.
Personal Attributes and Experience
Essential Experience
- Experience of building effective and persuasive cases for support, collaborating with relevant internal teams
- Proven proficiency with design principles and tools (experience of Canva/Adobe suite desirable)
- Experience of developing inspiring and compelling proposals for HNWIs, corporates and/ or trusts.
- Demonstrable experience of working constructively and collaboratively with colleagues from different teams
- Experience of delivering high quality work with minimum supervision, and the ability to be self-motivated.
Desirable Skills/Experience
- Experience of, or a passionate interest in, the charity sector and the drive to mobilise supporters to stand with refugees
- Experience of working with Trustees and Development Boards
- Experience of using technology and other digital tools to support donor stewardship
- Experience of working in a complex, multi-stakeholder environment
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 8th May
Interviews date: Week commencing 18th May
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

An exciting opportunity to play a central role in campaigns and communications that secure funding to help young people to thrive. At a time of real growth for our charity, we are looking for a Campaigns & Communications Manager to join our team. You will plan and deliver two major annual appeals, grow our monthly donor programme, and create compelling communications that deepen supporter engagement and reflect the integrity of our work with young people.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges. As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role: As Campaigns & Communications Manager you will plan, coordinate and deliver campaigns that engage supporters and drive income. You will develop email journeys, digital content and supporter pathways that grow our monthly donor programme into a sustainable income stream. Alongside this, you will lead the creation of high-quality fundraising communications - from donor updates and impact stories to campaign collateral and web content - ensuring all storytelling is ethical, warm and true to who we are.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered (London, Lewes, Hereford, Monmouth, Skipton)
About you: We are looking for someone with proven experience delivering multi-channel campaigns that drive income - whether through fundraising appeals, matched funding campaigns, or other income-generating programmes. You will also have experience growing an individual giving, monthly donor or membership programme. You will be an exceptional copywriter, able to communicate impact with clarity and warmth, and understand the importance of representing young people responsibly and with dignity.
A confident project manager, you are highly organised and able to juggle multiple deadlines, coordinate stakeholders and keep campaigns on track. You are comfortable using data and insight to optimise performance, and bring a proactive, solutions-focused mindset to everything you do.
This role could suit someone with broader marketing and communications experience including income generating campaigns, who is interested in applying their skills in a fundraising/nonprofit context.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
- Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
- Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
- Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
- Assist with fulfilment agency briefs and quality control measures.
- Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
- Support fundraising teams during emergencies.
- Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
- Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
- Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a customer care environment, interacting with supporters/customers.
- Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.
Essential Skills/Knowledge
- Excellent written and verbal communication and interpersonal skills.
- Able to prioritise and manage multiple tasks within a collaborative team environment.
- Works effectively under pressure.
- A proactive self-starter with a drive and desire to learn and develop.
- A creative problem-solver who anticipates supporter needs.
- Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience (not compulsory)
- Experience using Salesforce or similar customer relationship management products/fundraising databases.
- An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
- An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.
£30,969.00 per annum, working 40 hours per week.
This is a fixted term contract until 30th September 2026.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Carry out administrative tasks as relevant to the service and directed by the contract manager.
- Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
- Motivate your team and champion a positive local culture within your service
- Carry out initial assessment for new customers and keep up to date referral log
- Deliver effective resident meetings with customers and ensure that information, reporting and communication
- Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 3 in Health and Social Care or equivalent
- Minimum 2 years of experience working people with high complex needs.
Desirable:
- Other relevant professional memberships and/or specialist qualifications
About us:
We have a strong social purpose and we live and work by our values:
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Mason Foundation is a national charity supporting neurodivergent young people into meaningful employment through our Propel mentorship programme. We work across England and Scotland, partnering with schools, colleges, community youth settings and employers to champion neuroinclusion and create opportunities for young people to thrive.
75% of our staff are neurodivergent, and we're proud to create an inclusive, supportive workplace where everyone can succeed.
The Opportunity
We currently have an exciting opportunity for a Programme Delivery and Support Coordinator to deliver our Propel programme across Scotland, building partnerships and championing neuroinclusion.
As the Training and Support Worker, you'll engage with schools, colleges, community settings and employers, delivering training, supporting implementation, and empowering neurodivergent young people into sustainable employment. You'll play a key role in developing the programme through partner insight and keeping up with best practice in workplace neuroinclusion.
You will be required to travel regularly to deliver face-to-face training within schools, colleges, community settings and workplaces across Scotland, particularly Edinburgh and Glasgow.
What We're Looking For
• A passionate advocate for neurodivergent young people with experience in SEND, employability, or community engagement
• Strong facilitator who can deliver engaging, impactful training to diverse audiences
• Excellent communicator who builds genuine relationships across education, community and employer sectors
• Self-motivated with a 'make it happen' attitude and ability to work independently
• Team player who understands the importance of collaboration
• Driving licence and access to a vehicle (essential)
Why Join Us
In return, you get to work for an ambitious, values-driven charity making a real difference in the lives of neurodivergent young people. You'll have the flexibility of remote working, opportunities to shape the programme in Scotland, and the chance to be part of a supportive team where everyone's contributions matter.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
BSL version can be found in the attached document
About Deaf Unity
Deaf Unity is a deaf-led charity working to empower deaf people and champion their rights. We support deaf individuals to move successfully from education into employment and beyond.
We are now at an exciting stage of growth and are looking for a proactive and highly organised Services Coordinator to help develop and expand our income-generating services. This is a key role within a small, ambitious organisation where your work will have a direct and meaningful impact on the deaf community.
About the role
This is a hands-on, varied role where you will lead on the coordination, development and promotion of Deaf Unity’s services. These include communication support (CSWs), interpreting provision, translation services, and a growing jobs board.
You will manage day-to-day service delivery while also identifying opportunities to grow income and strengthen what we offer—particularly in providing communication support services to deaf school leavers, jobseekers and professionals.
This role would suit someone already working freelance within the BSL or deaf services sector who is looking for flexible, purposeful work with room to grow.
What you’ll be doing
Service coordination and delivery
- Managing requests for Communication Support Workers (CSWs), BSL Interpreters and Translation services
- Matching clients with appropriate professionals and ensuring a high-quality, reliable service
- Building and maintaining a regular client base, encouraging repeat business
- Managing freelance staff, including rotas, onboarding and compliance (DBS, insurance, etc.)
- Handling quotes, invoicing and payment follow-ups
- Maintaining accurate records and ensuring smooth day-to-day operations
Growth and development
- Promoting Deaf Unity’s services and building relationships with new and existing clients
- Identifying and exploring new income-generating opportunities
- Supporting the growth of services for deaf school leavers, jobseekers and professionals
- Cross-promoting services alongside Deaf Unity’s training offer
Quality and improvement
- Ensuring services are accessible, responsive and high quality
- Gathering feedback and using this to improve delivery
- Keeping up to date with developments in deaf access and communication support
About you
We are looking for someone who is organised, self-motivated and confident building relationships. You will be comfortable managing your own workload and taking initiative to develop services.
You will ideally have:
- Experience managing services, projects or freelance provision
- Strong organisational skills and attention to detail
- Experience in outreach, sales or building partnerships
- Confidence working independently and managing multiple priorities
- A genuine commitment to accessibility, inclusion and deaf empowerment
Knowledge of the deaf community and communication support services (e.g. interpreting, CSWs) is highly valued.
Essential:
- Strong communication and interpersonal skills
- Proven ability to promote services and meet targets
- Ability to manage administration alongside relationship-building
Desirable:
- BSL Level 2 or above
- Experience using CRM systems
- Knowledge of interpreting or communication support best practice
Inclusion and accessibility
As a deaf-led organisation, we strongly encourage applications from deaf people. Lived experience is valued and welcomed.
We are committed to ensuring our recruitment process and working environment are fully accessible. This includes:
- Offering interviews in BSL
- Accepting applications in BSL video
If you require any support to apply, please let us know—we are happy to help.
Why join us
- Flexible freelance role with potential to grow in hours
- Opportunity to shape and develop services in a growing charity
- Work that directly impacts deaf people’s access to education, employment and support
- Collaborative, values-driven team environment
How to apply
-Please read the Job Description in full before applying
-Please submit your CV and a short supporting statement outlining your experience and interest in the role.
-We welcome applications in written or BSL video format.
Our vision is for deaf people to have the same tools, resources and support as their hearing peers so that they can take control of their lives.



The client requests no contact from agencies or media sales.
Help shape a youth-led movement in Downham. Join Circle Collective as our Youth Involvement Lead and work directly with young people to turn their ideas into action, influence real decisions, and open pathways into employment.
At Circle Collective, we believe young people are experts in their own lives. As a London-based youth employment charity, we work alongside communities, partners, and employers to break down barriers and create meaningful opportunities for young people to thrive.
This role sits at the heart of Elevate 100, a vibrant, youth-designed space based in Downham Leisure Centre. Here, young people aged 16–30 access employment support, develop skills, and build confidence in a welcoming, inclusive environment. More than just a service, Elevate 100 is a platform for youth voice, co-production, and real influence.
As Youth Involvement Lead, you’ll be the key link between young people and the project. You’ll coordinate and support the Youth Action Board, helping young people shape decisions, manage budgets, and influence how services are delivered. You’ll facilitate engaging sessions, build trusted relationships, and ensure every young person feels heard, valued, and empowered.
Alongside this, you’ll mentor a small group of young people, supporting them to identify their goals and take steps towards employment, education, or training. You’ll also work closely with partners including Lewisham Council and Phoenix Community Housing, contributing youth insight to strengthen delivery and ensure services truly reflect local needs.
This is a hands-on, people-focused role for someone who is passionate about youth voice, confident facilitating groups, and committed to creating inclusive spaces where young people can grow and lead.
If you’re motivated by social impact and want to help build something genuinely youth-led, we’d love to hear from you.
We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
PURPOSE OF POST:
To provide structured housing related support to tenants of Mind in Gwent Supported Housing, and floating tenancy support to people experiencing mental health difficulties.
To act as keyworker providing practical and emotional support, advice, information and advocacy towards the goal of achieving greater independence in the community.
To liaise with a range of statutory and voluntary professionals and organisations to maximise resources for the client.
PRINCIPAL RESPONSIBILITIES:
Deliver person-centred housing related intervention to clients which promotes their mental wellbeing and independence whilst supporting to progress toward a life without the need for support. To work with clients in a manner which promotes autonomy to assess their own needs and develop and create individual personal support and plans to achieve their identified goals.
To network effectively with voluntary and statutory agencies to promote the needs of the clients.
Working with clients so that they have the knowledge, understanding and skills to access services and support with the aim to improve their mental wellbeing and resilience.
Provide support to clients in accessing benefits and housing-related assistance, when applicable, to enhance their income and housing opportunities. Stay informed about current Social Security policies and housing legislation, ensuring clients are referred to specialist advisors when necessary.
Focus on client involvement ensuring that clients have their views heard and that the needs and wishes, individually and collectively, are respected in the services and support provided.
Work as part of the Housing and Tenancy Support Team and the wider Mind in Gwent Team to develop and deliver activities that achieve positive outcomes for Mind in Gwent tenants or clients receiving tenancy support.
Ensure all work is recorded and monitored to achieve outcomes and contribute to performance management on an individual, team and organisational basis.
Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you act to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.
Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies prescribed by the funders and to contribute in the development of such policies.
Support service development through researching models including, but not restricted to, good practice, sharing good practice guidelines, developing and leading on partnerships and initiating new services.
To contribute to the work of other projects and teams of Mind in Gwent as when required or directed to provide cover or to develop new skills or take on new opportunities.
A full job description can be found in the attachments.
Interviews will be held on Monday 11th and Tuesday 12th May
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Job Title: Commercial Marketing Assistant
Duration: Permanent
Hours: 36 hours per week
Salary: £29,000 per annum, plus pension and benefits
Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required
Overall job purpose
This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.
As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.
Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.
The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.
The role also contributes to research, reporting and operational support for commercial activity.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Sunday 10 May 2026.
The interviews will take place in Northampton on Thursday 28 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.