Employment support jobs
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
This role is a 12‑month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship.
The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co‑investment partners and high‑net‑worth individuals.
Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship.
This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners.
The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks.
Key responsibilities:
New business development
- Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy
- Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice
- In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks
- Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus
- Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner
- Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects
- Ensure high-quality written and verbal communications with prospective donors
Account management and stewardship
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement
- Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship
- Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value
- Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities
- Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems
- Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus’ work
- Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed
- Supports or leads on committees such as Futures or Real estate
- Represent Impetus externally with professionalism and credibility
Cross-team working and organisation contribution
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Ensure consistent standards and best practice across account management and donor stewardship
- Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience.
- Contribute insight from prospecting and market scanning to inform proposition development and strategic planning
- Ensure all activity aligns with Impetus’ gift acceptance, due diligence and ethical fundraising policies
- Champion best practice in prospecting, pipeline management and new business development across the team
- Build a collaborative, inclusive, high quality team culture aligned with Impetus’ values
Person specification
Essential:
- A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals
- Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal
- Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively
- Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities
- A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches
- Experience operating with senior stakeholders, including trustees, board members and other high-level external partners
- Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders
- Highly collaborative, contributing positively to team objectives and cross-organisational priorities
- Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively
- Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets
- Ability to work well under pressure, managing multiple priorities and deadlines effectively
- A clear commitment to Impetus’ mission and values
- A strong commitment to equality, diversity and inclusion
Desirable
- Experience managing and stewarding multi-year, five- to seven-figure partnerships.
- Experience line managing and developing fundraisers or relationship managers.
- Experience working within a charity, foundation, venture philanthropy or intermediary organisation.
- Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting.
- Experience supporting or contributing to new business development strategies at a senior level.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 17th May 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 25th May 2026.
2nd Interviews will take place on w/c 1st June 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We are seeking a friendly, professional and highly organised Receptionist to act as the first point of contact for people accessing Citizens Advice Doncaster Borough. This role is central to the delivery of a high‑quality advice service and plays an important part in ensuring clients receive accurate information, are treated with respect, and experience a consistent and welcoming service.
You will support the smooth running of the organisation by managing enquiries effectively, maintaining accurate records, and contributing to our quality assurance standards. This role requires a strong commitment to confidentiality, data accuracy, and the Citizens Advice aims and principles.
Key Responsibilities
Client Access & First Contact
- Welcome clients, staff and visitors in a professional, calm and supportive manner, ensuring everyone feels respected and listened to.
- Act as the first point of contact for face‑to‑face and email enquiries, providing appropriate triage and signposting in line with Citizens Advice procedures.
- Provide accurate, clear and consistent information about Citizens Advice services, maintaining professional boundaries at all times.
Quality Assurance & Standards
- Ensure all client interactions and administrative processes meet Citizens Advice quality standards, including accuracy, confidentiality and consistency.
- Record client details and enquiry information accurately to support continuity of service, monitoring and reporting.
- Follow agreed procedures, policies and guidance to ensure compliance with Advice Quality Standard (AQS) requirements.
- Support the wider team by maintaining reliable systems and contributing to the overall quality of service delivery.
Administration & Office Support
- Manage appointment booking systems and staff calendars efficiently.
- Provide organisation‑wide administrative support to ensure the service runs smoothly on a day‑to‑day basis.
- Maintain an organised, safe and welcoming reception area.
- Carry out data entry, filing, scanning and document management accurately and in a timely manner.
- Use Google Workspace and other IT systems confidently to support service delivery.
About You
We are looking for someone who is approachable, reliable and well organised, with a strong attention to detail and a commitment to delivering a high‑quality service. You will be comfortable working with people from a wide range of backgrounds, including those experiencing stress or distress, and able to respond with empathy and professionalism.
Essential Skills and Qualities
- Previous office or administrative experience.
- Strong IT skills and confidence using digital systems.
- Excellent verbal and written communication skills.
- High level of organisation and ability to manage competing priorities.
- Ability to work effectively both independently and as part of a team.
- Commitment to confidentiality, accuracy and professional standards.
- Understanding of, and commitment to, the aims, principles and values of Citizens Advice, including equality and inclusion.
- Proactive approach with a willingness to learn, follow procedures and adapt to service needs.
What We Offer
- A supportive and inclusive team environment.
- Training and development, including Citizens Advice systems, quality standards and procedures.
- The opportunity to contribute to a trusted, high‑quality advice service.
- The chance to make a real and positive difference to people living in Doncaster.
The client requests no contact from agencies or media sales.
Position: Senior Philanthropy Officer – Trusts and Foundations Maternity cover up to 1-year.
Salary: £36,000-38,000 per annum
Reports to: Senior Trusts & Foundations Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division
JOB PURPOSE
UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year’s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience.
You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme.
We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR’s lifesaving work. You’ll have strong problem solving and communication skills, both written and oral. You’ll be passionate about the refugee cause and UK for UNHCR’s role in supporting refugees around the globe.
Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR’s key areas of work.
This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause.
Some international travel may be required.
If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR’s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters.
- Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations.
- Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations.
- Support the development of high-quality concept notes, proposals, reports, and other fundraising products.
- Ensure current partners are stewarded to a high standard
- Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people.
- Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed.
- Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies.
- Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners.
- Help to raise awareness of, and build vital support for, UK for UNHCR’s unique position to protect refugees and displaced people.
- Work within UK for UNHCR’s due diligence and GDPR policies and processes.
- Ensure accurate income recording and earmarking procedures to facilitate financial reporting.
- Support the PPH team in other activities as requested.
- The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors.
- Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships.
- Experience of working across a busy team and managing a busy workload.
Essential Skills/Knowledge
- Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
- Ability to act proactively to identify new prospects and fundraising opportunities.
- Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
- Good attention to detail and ability to proof-read.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Excellent stakeholder and relationship management skills.
- Proficient in using Word, Excel and PowerPoint.
- Working knowledge of fundraising databases.
Desirable Skills/Experience (not compulsory)
- Experience of working in a complex, multi-stakeholder environment.
- Experience of fundraising at an international development, human rights, or humanitarian NGO.
- Experience organising events
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: midday Monday 18th May
Interviews date: Weeks commencing 18th and 25th May
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JUSTICE is looking to recruit a new Executive Assistant to join our friendly, outcome-focused, values-led team. This is a permanent role and provides an exciting opportunity for someone who is an experienced EA and thrives in a fast paced environment where priorities shift and no two days are the same.
We are looking for an individual who is motivated by the purpose of the charity, to improve the UK justice system so that it is fair and within everyone’s reach. You will take pride in enabling senior leaders to work efficiently, strategically and with impact. The successful post holder will be a highly organised and proactive professional who has supported multiple senior leaders simultaneously and who enjoys working autonomously whilst using their initiative to manage competing demands.
This role will suit someone who remains composed under pressure, exercises sound judgement when handling highly sensitive information, and plays a pivotal role in ensuring the seamless operation of the Chief Executive and Directors’ work.
The Executive Assistant will be a key part of our small but dedicated organisation, contributing to the effectiveness of the Executive Team and supporting the wider mission of JUSTICE.
If this sounds like something you’d be interested in and something you would enjoy doing, please do apply!
Please apply a submit your CV maximum 2 pages along with an Expression of Interest document (maximum 2 pages) instead of a cover letter.
Carefully go through the job description for the role and provide evidence that addresses the criteria in the Person Specification. You should avoid statements without evidence to support the assertion you might be making.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Head of Employee Relations and Culture to join our Central Service team located at our head office in Islington
£60,000.00 - £65,000.00 per annum, working 35 hours per week.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Head of Employee Relations and Culture is responsible for leading the organisation's approach to employee relations, culture, and staff engagement, ensuring the delivery of fair, consistent, and values-led people practices across the organisation.
The role provides leadership to shape, embed, and sustain a positive organisational culture that aligns with the
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Employee relations leadership
- Lead the delivery of a high-quality, responsive employee relations service across the organisation.
Culture, values and employee voice
- Lead and champion a positive, inclusive and respectful organisational culture aligned to Look Ahead's values.
- Lead the development and delivery of initiatives that strengthen organisational culture, staff engagement and recognition.
Policy, governance and assurance
- Lead the development, review and implementation of employee relations policies and procedures, ensuring they are legally compliant, accessible and consistently applied.
Partnership and influence
- Work collaboratively with People colleagues, manager and leaders, Safeguarding, Health & Safety, and other
About you:
- Significant experience leading busy employee relations functions within a medium to large organisation.
- Experience managing complex and high-risk employee relations cases.
- Proven experience of leading culture, engagement, or organisational development initiatives.
What you'll bring:
Essential:
- Significant senior-level experience in employee relations within a complex organisation.
- Strong, up-to-date knowledge of UK employment law and best practice.
- Demonstrable experience managing complex ER cases, organisational change and senior stakeholder relationships.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is more than a management role—it’s an opportunity to create a vibrant ecosystem for young entrepreneurs.
You’ll take ownership of the centre, embedding it in the local community while supporting young people (18–30) to start and grow their businesses. From building partnerships to mentoring founders, you’ll be at the heart of real social impact.
We’re looking for a self-starter who thrives on responsibility, can work independently, and brings energy, ideas and leadership to everything they do.
Growing Enterprise in the Community
- Build strong partnerships with local organisations and stakeholders
- Create a collaborative network that champions youth enterprise
- Raise awareness and position the hub as a go-to space for start-ups
Recruiting & Supporting Clients
- Lead outreach and recruit aspiring entrepreneurs
- Provide pre-start advice and guide business planning
- Manage applications, referrals and waiting lists
Delivering Business Support
- Offer ongoing mentoring and practical business advice
- Connect clients with local businesses, professionals and mentors
- Support employability and enterprise development pathways
Running the Hub
- Oversee day-to-day operations and facilities
- Host tours, meetings and events
- Ensure a welcoming, professional and inspiring environment
Reporting & Performance
- Monitor KPIs including occupancy and business success rates
- Maintain accurate records and reporting for trustees
- Manage rent processes and contribute to financial sustainability
Budget & Compliance
- Manage budgets and support fundraising activity
- Ensure Health & Safety standards are implemented and upheld
Launch It Kent is an independent charity based in Sheerness Kent. The charity is supported through a social franchise by Launch It who have been operating for over 25 years and manage 7 enterprise centres across the UK.
The client requests no contact from agencies or media sales.
Team Leader
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health Social Care Service in Waltham Forest. No personal care or experience is required, just the right values.
£32,165.63 per annum, working 40 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Team Leader , you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority.
This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competences for this position.
You will work flexible to respond to emerging needs and effectively address the needs of the customer case load. This role will include shift working including weekends and at time late shifts depending on service needs.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:
- Undertake staff line management including supervisions, case work management assigned to the Team Leader
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
- Work closely with therapist in developing and implementing Complex Case Discussion plans
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Develop and maintain links with all key agencies and service providers in the local community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Work closely with Contract Manager in all management related matters including recruitment, staff supervisions, team meetings, etc
The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
What you'll bring:
Essential:
- At least two year of relevant sector work experience and at least one year experience leading and managing a team
- NVQ Level 3 in Health and Social Care or equivalent
- Demonstrable experience of supporting vulnerable adults with enduring mental health diagnosis.
Desirable:
- Other relevant professional memberships and/or specialist qualifications.
- Experience in housing sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Nightlight Helpline / Crisis Café Support Workers (x2)
Reference: 339
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours (Part-time from 22.5hrs considered)
Based:
Hatfield Crisis Café (x1)
Stevenage Crisis Café (x1)
About the Service
Our Nightlight Service (Cafés, Helpline, 24/7 Crisis House and Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
- To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
- To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
- To remain a source of independent support for all Service Users.
- To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
You will be a key member of staff delivering the Nightlight Mental Health Crisis Service. Taking part in a rota covering 7 days per week, ensuring the delivery of high quality crisis support and instilling Hertfordshire Mind Network’s values throughout the Crisis Cafe and Helpline services. Working closely with other staff such as: The Service Manager, Team Leaders, Co-Ordinators, Contract and Bank Support Workers and Volunteers in order to ensure services are of the highest quality and to support the continued growth and development of the service.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 339 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Help shape a youth-led movement in Downham. Join Circle Collective as our Youth Involvement Lead and work directly with young people to turn their ideas into action, influence real decisions, and open pathways into employment.
At Circle Collective, we believe young people are experts in their own lives. As a London-based youth employment charity, we work alongside communities, partners, and employers to break down barriers and create meaningful opportunities for young people to thrive.
This role sits at the heart of Elevate 100, a vibrant, youth-designed space based in Downham Leisure Centre. Here, young people aged 16–30 access employment support, develop skills, and build confidence in a welcoming, inclusive environment. More than just a service, Elevate 100 is a platform for youth voice, co-production, and real influence.
As Youth Involvement Lead, you’ll be the key link between young people and the project. You’ll coordinate and support the Youth Action Board, helping young people shape decisions, manage budgets, and influence how services are delivered. You’ll facilitate engaging sessions, build trusted relationships, and ensure every young person feels heard, valued, and empowered.
Alongside this, you’ll mentor a small group of young people, supporting them to identify their goals and take steps towards employment, education, or training. You’ll also work closely with partners including Lewisham Council and Phoenix Community Housing, contributing youth insight to strengthen delivery and ensure services truly reflect local needs.
This is a hands-on, people-focused role for someone who is passionate about youth voice, confident facilitating groups, and committed to creating inclusive spaces where young people can grow and lead.
If you’re motivated by social impact and want to help build something genuinely youth-led, we’d love to hear from you.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis House Support Worker
Reference: 325
Responsible to: Crisis House Coordinator
Salary: £24,366 per annum (pro rata for part time)
Contract: Permanent
Hours: Full time 37.5 hours
Working days: Shifts available covering 7-day rota: Early: 7am-3pm, Late: 2pm-10pm Nights: 9pm-8am
Based: Crisis House – Hemel Hempstead
About the Service
Our Nightlight Crisis House offers a safe, homely, and welcoming space for anyone feeling distressed and experiencing a crisis.
The Crisis Centre and rest of Nightlight Services (Café’s, Helpline, Daylight provision) is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis cafes and 24/7 Crisis Centre. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary.
As a member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Service Objectives
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental health Crisis House are:
- To endeavour to improve the mental and emotional wellbeing of people experiencing a mental health crisis across Hertfordshire.
- To provide 24/7 support for individuals experiencing mental health crisis in a safe and non-judgemental environment.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing clear and effective pathways to other services provided by HMN and other third party and/or statutory providers.
- To remain a source of independent support for all Service Users.
- To provide an alternative pathway to people in distress and crisis, employing a person-centred approach in order to enable better outcomes for those in need as to reduce the demand on statutory Crisis and Emergency services.
About the Role
As a Crisis House Support Worker you will be a key member of staff supporting the delivery of the Nightlight mental health Crisis Service. You will take part in a rota which covers a 24/7 hour service, 365 days a year. Drawing upon your own lived and/or professional experience (where applicable,) in order to provide a mix of face-to-face, therapeutic and holistic support for those accessing overnight provision. You will work closely with other staff as part of a team in supporting the development of quality Crisis Support and instilling Hertfordshire Mind Network’s values throughout the provision.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 29th May 2026
Interviews to be held on a rolling basis in our Watford office or Microsoft Teams.
N.B. Please quote reference number 325 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
You will bring ambition, ideas, clarity and consistency to income generation functions across the organisation. You will lead on bid-writing, as well as relationship building, cultivation and stewardship of local and national grant makers.
You will also help to develop new income streams for the charity, including building and mobilising a network of supporters and donors, to drive individual giving, sponsorship and fundraising activities.
WHAT WE'RE LOOKING FOR
Experience
•A track record (over three years) of securing income from trusts and foundations.
• A track record of securing income through individual giving and fundraising activities.
• Managing the full funding cycle, from prospect research, through to relationship stewardship and reporting.
• Managing a pipeline of multiple funders and donors.
• Managing multiple deadlines and a varied pipeline.
• Use of data and CRM systems to manage and track activity.
• Implementation of digital fundraising campaigns and donor journey tracking (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Exceptionally strong writing skills, with the ability to produce compelling funding applications and funder reports.
• Engaging communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• Excellent numeracy and budget building skills.
• Accuracy and meticulous attention to detail.
• Very strong relationship-building and communication skills.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into fundraising activities.
• Highly organised, with an attention to detail.
• Excellent project management skills.
• Ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Self-motivated and able to work independently.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values - empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.
We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.
The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)
All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.
We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.
All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.
This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.
Learn more about the role in the job pack included.
We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.
The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.
Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.
Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).
Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.
Applications submitted without a CV and cover letter will not be considered.
Closing date for applications is Sunday 17 May, 5pm.
First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
Benefits
* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities
We improve care and support services for people with Huntington’s disease, educate families and professionals, and champion people’s rights.



This is a challenging and rewarding position within a friendly and fast-paced charity, with clear growth amibitions and a determination to make a real impact on the employment prospects of young people with the most barriers to entering work.
This position will bring clarity, consistency and impact to marketing and communications across the charity. The focus will be to raise our profile, tell our story, and articulate our impact, to help to build meaningful relationships with diverse partners and stakeholders.
With a resonsibility for marketing, communications, brand management and stakeholder engagement events, the postholder will take a joined-up approach across digital, media, events and stakeholder communications, ensuring our brand is consistently represented, and our work reaches and engages the right audiences.
WHAT WE'RE LOOKING FOR
Experience
• A track record (over three years) of successfully delivering in a similar or related role.
• Delivery of high quality, effective communications across digital and print channels.
• Creation of compelling and accessible digital and print resources and materials.
• Management of website content and social media channels, implementing strategies and approaches to raise profiles and boost engagement .
• Engagement and liaison with local and nation al media publications.
• Writing, editing and proofreading to a very high standard.
• Management and planning of stakeholder engagement events and activities .
• Management of high-profile Ambassadors and advocates (desirable).
• Implementation of campaigns, to drive engagement and system s change (desirable).
• Working within the education, charities and/or the voluntary youth sector (desirable).
Skills
• Excellent digital and design skills, with the ability to create compelling, professional and accessible resources, reports and promotional materials.
• Engaging written communication skills, with the ability to adapt language and messaging to different platforms and audiences.
• A flexible approach with the ability to identify the best social, digital and print channels for a wide variety of messaging, and monitoring effectiveness through accessing, collating and analysing data.
• Creativity with the ability to make connections between themes and pull together engaging content to feed into communications.
• Exceptional communication skills, able to speak confidently with young people, professionals, funders and senior business stakeholders.
• Highly organised, with an attention to detail, excellent project management skills, and the ability to manage multiple priorities under pressure.
Attitude
• Positive and solution focussed.
• Self-assured, with a ‘can-do’ approach and the confidence to bring ideas to the table.
• Thrives in a fast-paced and busy environment.
• Welcomes feedback, with a desire to continuously improve and develop.
• Passionate and enthusiastic about improving young people’s lives.
• A commitment to our organisational values, of empowerment, collaboration, reliability, quality, and learning.
WHAT WE OFFER
• £40,891 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
More information about who we are can be found on our Smart Works website.
About the Role
This is an exciting role that will lead the successful growth and delivery of the Smart Works Pop Up Shops and sales, other fundraising events and the community fundraising programme. Managing the Events and Community Manager(s), you will work closely with the Wardrobe and wider Partnerships Team to deliver exceptional events, raise vital funds and secure stock for clients and fundraising.
The successful candidate will be responsible for developing and implementing a robust strategy of Pop up shops and Sales, Events and Community Fundraising, to generate £800k+ of in-year income, and bolster future financial and community engagement opportunities.
The candidate will also work closely with the Head of Wardrobe and Retail Partnerships Manager, growing partnerships with retail brands which support Smart Works’ activities.
We seek a Head with experience in delivering end-to-end events, as well as demonstrable experience of fundraising through retail activations. An ability to work under pressure, deliver to tight deadlines, juggle conflicting priorities and exceed set targets will be key.
How to Apply
Please read through the full job pack attached and then submit a CV and a cover letter by 12pm on Monday 4th May.
1st round interviews will take place on Monday 18th or Tuesday 19th May and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.
2nd round interviews will take place on Tuesday 2nd or Wednesday 3rd June and will be in person at Smart Works North London centre.
If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.


