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Employment support jobs
Page 4 of 24
Leeds, West Yorkshire (Hybrid)
£28,000 per year
Part-time (0.6 Full Time Equivalent (22.5 hours per week) with at least one day in the office per week.)
Permanent
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Purpose of the role
Due to the rapid expansion of Day One Trauma Support and the launch of our three-year strategy, the charity’s infrastructure has needed to respond quickly to meet its changing demands. There is now a requirement to ensure that the HR Department has the right skill set and capacity to provide the support needed by the charity in an efficient and proactive way.
The HR Administrator role is a newly created position to reflect the growing HR needs of the charity as the workforce expands. This is a key role which is instrumental in supporting the HR administration function at an operational level, along with providing general administrative support to the HR Manager and wider team as required to help ensure the smooth day-to-day running of the charity.
Reporting to the HR Manager and assisted by an external HR and Employment Law support service (WorkNest), this role will provide efficient and confidential administrative support across all areas of human resources. This includes recruitment, onboarding, record management, payroll support, and ensuring HR processes are compliant with employment legislation and charity policies.
This role is ideal for someone with strong administrative skills who enjoys working in a collaborative, values-driven environment.
As part of an expanding and ambitious organisation, there are considerable development opportunities for the successful candidate and the ability to help shape the infrastructure of the charity.
Key responsibilites
HR Administration
-
Take ownership of the HR software to ensure all HR documentation and records are accurate, up to date at all times and in line with Day One policies, procedures and GDPR, including retention periods for ex-employees.
-
Oversee the recruitment, selection and induction process for all new appointments. Including posting vacancies, scheduling virtual and in-person interviews, and communicating with candidates.
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Process and coordinate all pre-employment checks for new hires, including DBS checks, right to work verification, reference checks, and any other safeguarding or compliance requirements, ensuring all documentation is completed accurately, securely stored, and compliant with employment legislation and organisational policies.
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Administer honorary contracts and associated documentation with NHS Trusts where required, liaising with relevant departments to ensure agreements, compliance checks, and onboarding requirements are completed accurately and in a timely manner, in line with NHS and organisational policies and procedures.
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Manage and maintain HR SharePoint folders and electronic HR records, ensuring documentation is accurately uploaded, securely stored, regularly updated, and easily accessible in line with GDPR, data protection requirements, and organisational record management procedures.
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Maintain accurate and up-to-date employee records, ensuring all changes relating to contracts, job titles, salaries, working hours, absence, and personal details are promptly recorded within the HR system in line with organisational procedures and data protection requirements.
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Prepare and issue employment contracts, offer letters, and onboarding documentation, ensuring all paperwork is accurate, compliant with organisational policies and employment legislation, and completed in a timely manner to support a smooth onboarding experience for new starters.
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Handle employment and character reference requests in a timely, professional, and confidential manner, ensuring all information provided is accurate, compliant with data protection requirements, and in line with organisational policy and safer recruitment practices.
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Prepare and issue contractual amendment letters, ensuring all changes to terms and conditions of employment are accurately documented, clearly communicated, and processed in line with organisational policies and employment legislation, and that employee records are updated accordingly.
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Oversee the employee offboarding process, ensuring all leaving procedures are completed efficiently and professionally, coordinating final documentation, recovering organisational property and system access, and maintaining accurate records to support organisational learning and continuous improvement.
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Process a range of HR documentation relating to employee absence, annual leave, performance reviews, and changes to employment status, ensuring all records are accurately maintained, promptly updated on the HR system.
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Support monthly payroll administration by ensuring accurate and timely provision of employee data to the Finance department, including updates on new starters, leavers, contractual changes, absences, and other relevant payroll information, in line with agreed deadlines.
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Monitor the HR inbox on a daily basis, responding promptly and professionally to queries relating to HR administration, and escalating more complex or sensitive matters to the HR Manager or appropriate lead as necessary, ensuring all communications are handled in line with confidentiality.
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Coordinate the scheduling and delivery of training sessions, including liaising with external trainers, booking venues or virtual platforms, and communicating with attendees. Maintain accurate training records and track employee certifications, ensuring compliance requirements are met and records are kept up to date in line with organisational policies.
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Provide administrative support for disciplinary, grievance, and performance management processes, including arranging meetings, preparing documentation, and accurately taking and distributing meeting minutes where required, ensuring all records are handled confidentially.
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Support the HR Manager prepare HR reports, metrics, and correspondence as requested in a clear and accurate format.
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Assist in the organisation and coordination of whole-organisation in-person team days, including booking suitable venues, arranging catering and refreshments, coordinating activities, and supporting logistics to ensure smooth delivery and a positive staff experience.
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Support the HR Manager with the planning and delivery of employee engagement initiatives and wellbeing activities, helping to foster a positive organisational culture by assisting with events, communications, and activities that promote staff wellbeing, inclusion, and morale.
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Prepare and send a monthly staff newsletter, working closely with colleagues across departments to gather content, ensuring information is accurate, engaging, and timely, and supporting effective internal communication across the organisation.
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Responsible for supporting the data input into the HRIS and any further developments of the system.
General Office Administration and Operational Support
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Provide general administrative support to the HR Manager and wider team as required.
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Help coordinate office supplies, equipment, and routine operational requirements.
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Assist with arranging meetings, preparing documentation, and taking notes where required.
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Respond to telephone, email, and visitor enquiries, directing queries appropriately when required.
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Assist with practical operational matters to help ensure the smooth day-to-day running of the charity.
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Undertake other reasonable administrative and operational duties commensurate with the role.
General
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Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders.
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Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
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Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training.
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Additional ad hoc duties as and when required.
For the full details, please see the attached recruitment pack.
How to apply
Please send your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: Sunday 28th June 2026
Interviews:
First stage virtual: w/c 6th July 2026
Second stage in-person, Leeds: w/c 13th July 2026
Organisation
Day One Trauma Support
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Posted on: 04 June 2026
Closing date: 28 June 2026 at 23:30
Tags: Administration, Human Resources, Operations
The client requests no contact from agencies or media sales.
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Look Ahead Care Support and Housing
Tower Hamlets (On-site)
Up to £40000 per annum + A generous pension
Full-time
Job description
We're looking for a kind, compassionate and resilient Domestic Abuse Refuge Service Manager to join our Domestic Abuse Social Care Service in Tower Hamlets. No personal care or experience required, just the right values.
£40,000.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Service Leadership and Operational Management
- Lead the day-to-day delivery of the refuge service, ensuring a safe, high-quality, trauma-informed environment for women and children fleeing domestic abuse.
Safeguarding, Risk and Safety Management
- Oversee the completion and quality assurance of customer risk assessments, individual safety plans, and support plans to ensure they remain person-centred, responsive, and outcome-focused.
Staff Leadership and Performance Management
- Provide strong and effective leadership to the refuge team, creating a positive, inclusive, and high-performing culture focused on delivering excellent customer outcomes.
Quality Assurance, Partnerships and Service Development
- Work collaboratively with the Head of Service and Quality team to ensure the service consistently delivers excellent standards of support, achieves compliance requirements, and embeds best practice across all areas of delivery.
Compliance and Professional Practice
- Ensure all work is carried out in accordance with organisational policies, procedures, legislation, and professional standards.
About you:
Knowledge and Experience
- Extensive knowledge and understanding of domestic abuse and Violence Against Women and Girls (VAWG), including the impact on women, children, and families.
Skills and Abilities
- Ability to lead, motivate, and develop teams to deliver high-quality, trauma-informed services.
- Strong risk assessment, decision-making, and problem-solving skills, particularly in relation to safeguarding and high-risk cases.
About us
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Posted on: 03 June 2026
Closing date: 24 June 2026 at 15:32
Job ref: REQ006872
Tags: Social / Support Work
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Look Ahead Care Support and Housing
Kensington and Chelsea (On-site)
Up to £29684 per annum + Benefits include 25 days Annual Leave etc.
Full-time
Permanent
Job description
We're looking for an organised, kind and resilient Senior Support Worker to join our Mental health service in Kensington & Chelsea.
£29,684.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people to manage their licences and move towards greater independence within the community by providing a flexible and individually tailored support package.
The shift pattern for this role is as follows: Scattered sites 9 - 5pm Monday till Friday and weekend occasional
What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
* Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
? Approachable and open behaviour
? Prefers working as part of a group or team
? Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
? Has a practical and logical mind and is naturally well organised
? Thrives on change and enjoys dynamic diverse environments
? Is confident with high levels of self-esteem
? Is respectful, articulate and sensitive in style of communication
? Is essentially customer-focused
? Is motivated towards excellence and improvement of personal performance with a can do attitude
? Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Desirable:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Posted on: 26 May 2026
Closing date: 23 June 2026 at 15:52
Job ref: REQ006942
Tags: Social / Support Work
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Look Ahead Care Support and Housing
Job description
We're looking for 3 kind, compassionate and resilient Enhanced Support Worker's to join our Mental Health Social Care Service in Westminster. No personal care or experience required, just the right values.
£31,200.00 per annum, working 40 hours per week.
This Service operates across multiple sites, and all staff are required to work flexibly across each hub as part of the service.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x pensionable salary (T&Cs apply)
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
- Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available.
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Posted on: 12 May 2026
Closing date: 09 June 2026 at 11:41
Job ref: REQ006875
Tags: Social / Support Work
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London, Greater London (On-site)
£40,000 per year
Part-time (Initally 3 days a week growing to 4)
Contract (12 months)
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.
You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.
Key Responsibilities
1. Refurbishment, Training & Technical Quality
- Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
- Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
- Carry out final quality control checks before devices enter the sales or donation pipeline
- Identify faults early and ensure devices are fully functional to minimise post-sale issues
- Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
- Manage software installation and licensing (Windows/Office) across refurbished and internal machines
2. eCommerce & Sales Support
· Work closely with the Multi-Channel Sales Executive to support online sales activity
- Provide accurate technical specifications and condition assessments for listings
- Advise on pricing based on performance, battery health, and hardware configuration
- Help identify which devices are suitable for eBay versus community distribution
- Liaise with donor should there be any technical issues with devices
- Develop and implement ‘after-sales’ support for sold and donated devices.
3. Systems, Data & Infrastructure
- Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
- Manage the flow of devices through our CRM and inventory systems from donation to final use
- Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
- Support hardware and systems including AWS environment, desktops, CCTV and display equipment
- Manage user accounts, backups, and disaster recovery processes to ensure continuity
- Provide general internal IT support across our systems
What We’re Looking For
Technical Skills & Experience
- Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
- Experience managing small networks (Unifi, LAN/WAN, patch panels)
- Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
- Solid understanding of data security, GDPR, and secure data sanitisation
- Comfortable managing both infrastructure and day-to-day IT support
Soft Skills
- Patient and approachable, with the ability to support individuals in a learning environment
- Able to explain technical concepts in a clear, simple way
- Practical problem-solver with a hands-on mindset within the charity
Personal Attributes
- Proactive and self-sufficient – takes ownership of technical standards and systems
- Strong attention to detail, particularly around quality control and data security
- Positive, supportive, and a team player
- Motivated by social impact, sustainability, and community development
Application Instructions
CV and covering letter
Organisation
Refreshed on: 30 May 2026
Closing date: 14 June 2026 at 16:09
Tags: IT, Policy, Business Development, Retail / Sales, Customer Service, Operations, Digital, Climate Change, Compliance / Quality, CRM, Data Analysis, Data Entry, Data Protection, Database Management, Delivery, Education, Employment, Programme Management, Qualitative, Governance / Management
The client requests no contact from agencies or media sales.
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Thank you!
Look Ahead Care Support and Housing
Hertfordshire (On-site)
Up to £28808 per annum + Benefits include 25 days Annual Leave etc.
Full-time
Permanent
Job description
We're looking for an organised, kind and resilient Support Worker to join our Learning disabilities service in Hertfordshire.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The service is staffed 24/7 and this post-holder will be required to cover an average of at least one sleep-in per week (pro rata).
Rota pattern, covering early and late shifts, 7 days per week. Also sleep-in duties.
What you'll do:
- If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This includes delivering personal and physical care as appropriate;
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation;
- Participate in support planning and risk management, of named customers, as directed by the service management;
- Ensure the safety and security of the customers and the premises whilst on shift;
- Enable customers to make full use of community facilities by providing support that enables maximum external engagement;
- Report any observations relating to customers welfare
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Prefers working as part of a group or team
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is respectful and sensitive in style of communication
- Non-judgemental outlook
- Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
- NVQ Level 2 or equivalent or experience within charity/social care sector
- Ability to complete written records of support to customers
- Basic knowledge of Microsoft Office applications and able to input information clearly and in good English
- Ability to communicate with colleagues, customers, family members and partner agencies, as required
Desirable:
- Experience of working with people with Learning Disabilities and Autism
- Experience of working with vulnerable adults in a residential setting.
- Knowledge of safeguarding policies and procedures and how to raise a concern
- Experience of co-producing support plans and individual risk assessments with vulnerable adults.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description
Posted on: 29 May 2026
Closing date: 26 June 2026 at 11:12
Job ref: REQ006941
Tags: Governance / Management
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Loughborough, Leicestershire (On-site)
£30,000
Full-time
Permanent
Job description
Accountable to: Service Manager
Responsible for: None
Location: Baca office, Loughborough, England with occasional travel to Cambridge and locations where Baca’s services are delivered.
Hours: 37.5 hours per week (evening and weekend as required and be part of the on-call team to deliver out of hours emergency support as part of a rota.)
Salary: £30,000 a year
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are seeking a passionate and committed Youth Engagement & Opportunities Coordinator to deliver engaging programmes and meaningful opportunities for young people seeking refuge.
In this rewarding role, you will help young people build confidence, independence, and pathways into education, employment, and community life. You’ll also work closely with partners, alumni, and colleagues to ensure young people’s voices shape the services they receive.
Key Responsibilities
-
Coordinate opportunities that support young people’s independence, wellbeing, and life skills
-
Enable access to education, employment, volunteering, and community activities
-
Build partnerships with employers, charities, and local organisations
-
Support youth voice, participation, and co-production across services
-
Develop and engage an active alumni network
-
Deliver safe, inclusive programmes and activities
-
Monitor outcomes and continuously improve services
-
Maintain accurate records and uphold safeguarding standards
About You
-
Experience in youth work, community development, or a related field
-
Strong communication and relationship-building skills
-
Ability to coordinate multiple programmes and partnerships effectively
-
A compassionate and professional approach when working with vulnerable young people
-
A strong commitment to safeguarding and promoting wellbeing
Desirable:
-
Experience working with asylum seekers or vulnerable groups
-
Knowledge of trauma-informed approaches (e.g. PACE, Trauma Recovery)
-
Additional language skills
-
Experience in partnership development or programme delivery
Additional Information
-
Occasional evening and weekend work required
-
Participation in an on-call rota
-
Travel between service locations
What We Offer
-
The chance to make a meaningful difference
-
A supportive, values-driven team
-
33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note: You must have the right to work in the UK for this role. You must also be able to legally drive in the UK for this role.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
Organisation
The Baca Charity
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
Posted on: 05 June 2026
Closing date: 05 July 2026 at 09:00
Tags: Safeguarding, Youth / Children, Social / Support Work
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Remote
30,720
Full-time
Temporary (Until March 2029)
Job description
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Humber Teaching NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Humber region with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Hull, East Riding of Yorkshire, Whitby, Scarborough, Ryedale, parts of North and North-East Lincolnshire and possible travel to North Yorkshire, with the ability to travel across the region as required.
Organisation
Walking With The Wounded
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
Posted on: 04 June 2026
Closing date: 21 June 2026 at 14:26
Tags: Advice / Information, Housing, Care Management, Employment, Engagement / Outreach, Mentoring / Coaching, Wellbeing, Social / Support Work
The client requests no contact from agencies or media sales.
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Birmingham, West Midlands (On-site)
£27,976 per year
Part-time (18 hours a week, plus one Saturday a month)
Permanent
Job description
At YMCA Sutton Coldfield, we transform the lives of young people with support, respite and safe spaces.
Do you want to make a meaningful difference in the lives of adults with disabilities in Sutton Coldfield and Birmingham? We are looking for a passionate and dedicated Disability Support Worker to join our team, helping adults build confidence, develop independence, and enjoy fulfilling lives within their community.
In this rewarding and varied role, you’ll work collaboratively with colleagues to deliver engaging activities, personalised support, and high-quality care, tailored to each person’s needs and abilities. If you are committed to promoting inclusion and making a positive impact in the community, we would love to hear from you.
As a charity, safeguarding adults and children is part of everything we do and is everyone’s responsibility. We have a strong organisational culture of acceptance and participation, and we believe in leading the way to make our community and the world a more inclusive place.
We are a friendly, inclusive organisation with policies, working arrangements and benefits that support staff wellbeing and learning.
To apply for this role, you need to complete our application form and explain how you meet the person specification as outlined in the job description. We do not accept CVs.
The closing date for applications is 9.00am on Tuesday 30th June 2026
We expect interviews to be held at our Sutton Coldfield office during week commencing 14th July 2026.
Please apply asap. We reserve the right to close the vacancy early without notice if we receive a high volume of suitable applications.
YMCA Sutton Coldfield is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment This is reflected in our recruitment and vetting processes which includes asking candidates to provide information about any gaps in employment, pre-employment checks, including references, an identity check, right to work in the UK and proof of qualifications.
A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure.
We are committed to equality, diversity and inclusion in all we do. We aim to grow an inclusive workforce where everyone feels welcome irrespective of age, class, disability, ethnicity, gender, marital status, religion, sexual orientation or social-economic backgrounds.
YMCA Sutton Coldfield is a registered charity in England (1008752).
Organisation
Posted on: 03 June 2026
Closing date: 30 June 2026 at 09:00
Tags: Care Management, Autism, Delivery, Mental Health, Safeguarding, Youth / Children, Social / Support Work
The client requests no contact from agencies or media sales.
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E1, London (Hybrid)
£32,109 per year
Full-time
Permanent
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Employability Events and Partnerships Manager
London, Greater London (Hybrid)
£32,190 per year
Full-time
Permanent
Job description
If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!
ThinkForward is recruiting an Employability Events and Partnerships Manager to aid our team in delivering our unique programme supporting young people into further education and employment. If you….
• Have a keen enthusiasm for working with young people and facilitating engaging and inclusive employability activities to equip ThinkForward young people for further education and sustained employment
• Are process driven and organised, with experience in planning and delivery across multiple programmes and projects
• Possess the ability to develop new and maintain our strong external business partnerships that support the delivery of employability programmes
• Can influence ThinkForward’s careers advice through expertise and insight around the local educational and employment landscape
• Have the skills to use data to plan, analyse and evaluate employability and progression activities
• Can lead on cultivating and onboarding new business partnerships in the London area
…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter. Your cover letter should answer the following questions:
1. Can you share an example of where you have project managed and delivered employability events or programmes, such as ‘ready for work’ activities?
2. Describe your experience of building and maintaining relationships with external partners, such as employers or corporate organisations, to support employability outcomes.
3. How have you used data, local labour market insight, or feedback to plan, deliver, and improve employability activities or progression programmes?
4. Can you give an example of how you have worked collaboratively with internal teams and external partners to deliver successful employability initiatives?
Organisation
Posted on: 19 May 2026
Closing date: 18 June 2026 at 13:47
Tags: Business Development, Delivery, Education, Employment, Engagement / Outreach, Mentoring / Coaching, Partnerships, Safeguarding, Students / School, Youth / Children
The client requests no contact from agencies or media sales.
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Job description
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.
Sounds great, what will I be doing?
This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user's situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals. Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life.
The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security. Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation's aims.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users. Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches.
In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns. The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Organisation
Hestia
View profile
Registered Charity
0
Registered Charity
0
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.
Posted on: 03 June 2026
Closing date: 09 June 2026 at 09:19
Tags: Housing, Crime, Homelessness
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Remote
£30,720 per year
Full-time
Temporary (Until March 2029)
Job description
At Walking With The Wounded, we support those who have served with mental health, employment and wraparound care coordination programmes tailored to the unique needs of the individual. Whether mentally, socially or physically wounded, we provide bespoke services dedicated to getting those who have fallen the furthest back on track and moving forward with their lives.
As part of Op COURAGE, the veterans mental health and wellbeing service, we will be employing a new Veteran Liaison Support Officer. This role will work in collaboration with Pennine Care NHS Foundation Trust to support veterans in the mental health pathway.
The successful candidate will ideally be located in the Greater Manchester area with the ability to travel where required.
WWTW’s Care Coordination service involves the assessment of needs for your client, the sourcing of appropriate support and the ongoing navigation of that support. You remain the central point of contact as you support your service user to address their challenges, which may include a lack of secure housing, debt, social isolation, relationship breakdowns, lack of education and training, welfare issues or substance misuse.
We are looking for a Veteran Liaison Support Officer (VLSO) who can work within a muti disciplinary team and fully appreciates the patience, resilience and self-motivation that is required to support a dispersed and diverse caseload of individuals. You must be someone who is able to work independently, particularly in managing your time and caseload, whilst recognising that you are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. We welcome applicants who have experience or specialise in housing, although it is not essential. Experience of working with veterans would be beneficial although again, not essential.
The Veteran Liaison Support Officer (VLSO) will have a caseload of ex-servicemen and women who may, at times, be facing multiple complex needs. Working with local delivery partners, you will make referrals for support, whilst retaining the overall caseworker responsibilities. Your role will be crucial to the success of the service user’s outcome. If you are an experienced caseworker with an understanding of working with clients who require tailored support, we would like to hear from you.
*Applicants should ideally reside within Greater Manchester, Lancashire, Cheshire or Merseyside with the ability to travel across the region as required.
Organisation
Walking With The Wounded
View profile
Registered Charity
51 - 100
Registered Charity
51 - 100
Walking With The Wounded deliver employment, mental health & care coordination programmes to veterans & their families in collaboration with the NHS.
Posted on: 04 June 2026
Closing date: 21 June 2026 at 13:57
Tags: Advice / Information, Advocacy, Housing, Care Management, Employment, Engagement / Outreach, Mental Health, Mentoring / Coaching, Wellbeing, Social / Support Work
The client requests no contact from agencies or media sales.
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Job description
Accommodation Support Worker(Future Roots 2 Project)
Salary Banding: £28,893 per annum with potential to progress through salary band. Plus additional payment for overnight shifts on occasion. (£85 per night shift required / £50 per on call shift)
Contract: Permanent
Hours: Full Time, 37 Hours Per Week
Location:Hatfield, Hertfordshire, but will include travel across hertfordshire and cover of future roots 1 in WGC when required - Candidates must have a full driving license and use of own vehicle for business purposes.
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We are a professional, compassionate and collaborative organisation, committed to helping young people build safe, independent futures.
About the service
Future Roots Hatfield provides supported accommodation for six young people. The service focuses on developing the practical, emotional and life skills needed for independent living, within a safe, respectful and homely environment.
We’re looking for a Supported Accommodation Worker to support residents on their journey towards independence. The role requires flexibility to meet the needs of the house, which may include changes to working patterns and very occasional paid sleep-in shifts.
Future Roots Hatfield is a welcoming, supported home for up to six young people. We focus on helping them build the practical skills, confidence and resilience they need to live independently.
Our approach is simple: create a safe, respectful and homely environment where every young person feels valued, supported and able to grow.
About the Role
We’re looking for a Supported Accommodation Worker to join our team and play a key role in helping young people move towards independence.
This is a flexible role that adapts to the needs of the home, including occasional changes to working patterns and very occasional paid sleep-in shifts.
The Difference You’ll Make
In this role, you’ll help create a positive and empowering space where young people feel encouraged to take ownership of their lives and futures.
You’ll support them to develop life skills, build confidence and navigate challenges—while ensuring the home remains safe, respectful and supportive for everyone.
The young people we work with are resilient and inspiring, but may face complex challenges. We’re looking for someone who brings patience, empathy and curiosity, and who can support them through difficult moments with encouragement and consistency.
What You’ll Be Doing
You’ll have a varied and meaningful role, including:
- Managing a diverse caseload with different needs and priorities
- Building trusting, professional relationships with young people
- Delivering 1:1 and group sessions focused on independent living skills, such as:
- Understanding rights and responsibilities
- Setting boundaries and making decisions
- Health and wellbeing
- Education, employment and volunteering
- Budgeting, rent and managing money
- Everyday practical living skills
- Supporting the screening and interview process for new residents
- Facilitating group activities and workshops
- Responding to breaches of house rules in line with policies
- Identifying and managing risk, including safeguarding concerns
- Working collaboratively with colleagues to provide consistent support
- Liaising with external agencies and partners
- Keeping accurate and timely records
- Taking part in the on-call rota (after probation)
- Supporting occasional paid sleep-in shifts
What We’re Looking For
We’re keen to hear from people who are:
- Compassionate, resilient and motivated to make a difference
- Skilled at building relationships and setting healthy boundaries
- Confident communicators with strong interpersonal skills
- Organised, reliable and able to manage competing priorities
- Knowledgeable about safeguarding, confidentiality and professional boundaries
- Flexible and responsive to changing needs
You’ll also need:
- A full UK driving licence and access to a vehicle for work
- An understanding of the challenges faced by young people experiencing homelessness
Experience in supported accommodation or the voluntary sector is helpful, but not essential—we value attitude, values and potential just as much.
This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre-employment checks. Please note that additional information referring to the DBS is in the guidance notes to the application form.
What We Offer
We want you to feel supported, valued and able to thrive. We offer:
- A friendly, experienced and supportive team
- 25 days annual leave + bank holidays (rising to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme
- Hybrid working opportunities
- Refer-a-friend scheme
- Discretionary sick pay (subject to eligibility)
- Paid mileage for work travel
- Long service awards
- Blue Light Card discounts
- Pension and Group Life Insurance
- Health Cash Plan & Employee Assistance Programme
- Ongoing training, development and career opportunities
- Monthly staff perks and prize draws
- Whole-organisation events and celebrations
Full JD available and a day in the life video will be availbale to view via our website and social media platforms..If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
Application and Interview Process
How to Apply
To apply, please visit our website and complete the online application by submitting:
- Your CV
- A covering letter or short video showcasing your skills and experience
Closing date: 4th June 2026
Recruitment afternoon: 10th June 2026
(Shortlisted candidates will be invited to a further Personal interview stage)
If you need any reasonable adjustments during the application or interview process, please let us know—we’re committed to supporting you.
Our Commitment to Inclusion
We are committed to creating a workplace where everyone feels respected, valued and able to be themselves. We actively promote equality of opportunity and welcome applications from people of all backgrounds, identities and experiences.
We will always challenge discrimination and strive to build an inclusive culture where everyone can thrive.
Our Promise to You
We will handle your personal information with the utmost care and integrity. Your details will never be shared without your knowledge and consent.
Organisation
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Herts Young Homeless
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
Breaking the cycle of youth homelessness through education, advice and support for young people and their families
Refreshed on: 05 June 2026
Closing date: 20 June 2026 at 23:59
Job ref: hyh012
Tags: Advice / Information, Homelessness, Youth / Children, Social / Support Work
The client requests no contact from agencies or media sales.
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Look Ahead Care Support and Housing
Job description
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Young People Service located in Ealing. No experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
This is a Waking Night Position; Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
Horn Lane is a Semi-Independent service for young people aged 16-21, we are a 24/7 service, we are Ofsted registered.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Posted on: 21 May 2026
Closing date: 18 June 2026 at 12:33
Job ref: REQ006892
Tags: Social / Support Work
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Look Ahead Care Support and Housing
Job description
We're looking for a kind, compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.
£15,392.00 per annum, working 20 hours per week.
Want to feel in control of your career? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Posted on: 29 May 2026
Closing date: 26 June 2026 at 13:29
Job ref: REQ006919
Tags: Social / Support Work
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