Employment support jobs
This role is internally known as Senior People Officer
As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. You'll provide trusted advice and guidance to managers and employees across the full employee lifecycle, with a particular focus on employee relations, wellbeing, engagement and inclusion.
Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. You must be willing and able to travel to the office at short notice when required.
This role is ideal for someone with solid HR generalist experience who is looking for the next exciting step in their career and wants to broaden their experience across:
- Employee relations and case management
- Influencing and coaching managers
- Wellbeing, engagement and inclusion initiatives
- Organisational change and people projects
- Policy development and continuous improvement
Unlike many HR roles that focus on a single specialism, this position offers genuine variety and exposure across the People function. You'll have the opportunity to build a well-rounded skillset while making a meaningful contribution to an organisation that supports our Armed Forces community.
About the team
You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:
- Learning & Organisational Development
- People Systems & Operations
- Leaders and managers
- Project and change teams
- Internal Communications and other corporate functions
This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.
About you
You thrive on building relationships and working collaboratively with others. You enjoy helping people find practical solutions to challenges and can adapt your approach to work effectively with a wide range of colleagues, and managers, balancing empathy with sound judgement, You’ll be comfortable working in a fast-paced environment where priorities can change.
We're looking for someone who:
- Has experience in a generalist HR role and is looking for the next step in their career.
- Can adapt their communication style to different teams, personalities and levels of seniority.
- Has some experience supporting employees and managers with employee relations and people-related matters for example; diversity and inclusion/ sickness and wellbeing matters/ issues in probation/ conduct and or grievance issues.
- Enjoys working as part of a team and collaborating to achieve shared outcomes.
- Has strong organisational skills and can manage multiple priorities effectively.
- Is curios and committed to improving the employee experience.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Wednesday 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
About Spear Hastings
In Hastings, Spear is partnering with Holy Trinity Hastings Church – Spear Hastings will be a key part of HTH Church’s mission to change the culture of the town by bringing hope to unemployed young people. In joining the Spear Hastings team, you will be part of the social outreach programme at HTH – the ‘Beating Heart of Hastings’.
You would be employed and working from Holy Trinity Hastings (HTH church), where Spear Hastings is a key missional activity. Prayer and worship are embedded into daily working practices, so there is an Occupational Requirement for applicants to be practicing Christians.
You are welcome to reach out to the Spear recruitment team to discuss this further before applying.
Key Information:
- Salary: £26,000 FTE
- Part-time, 4 days a week - Monday to Thursday
- 25 days annual leave plus bank holidays
- A DBS check will be requested in the event of a job offer
- The Spear Programme offers a rewarding opportunity to work with young people, but it requires a dedicated commitment. Due to the term-based nature of the programme (i.e. two consecutive 4-week programmes in autumn, spring and summer), we expect annual leave to be taken between, rather than during terms
- Closing date: Wednesday 29th July (we interview on a rolling basis and may close the role early if we find the right candidate)
- Assessment day: Tuesday 4th August
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
Person Specification:
- An active Christian, able to personally represent the values of Spear and HTH Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence in group facilitation, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
- Excellent communication and interpersonal skills.
- High emotional intelligence, and a sense of humour and fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
We're looking for a passionate, compassionate and resilient Support Worker to join our Learning Disabilities Social Care Service in Kent
£26,228.00 per annum, working 37.5 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
* Free DBS
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The working pattern for this role is: - 7.30am-3pm, 2.30pm-10pm, 7.30am-10pm
What you'll do:
* Supporting the customer to undertake a full timetable of preferred activities including sport and leisure activities, attending community groups, visiting local amenities, and introducing them to new activities to expand their horizons and networks;
* Developing the customer's independent living skills and involving them in all aspects of maintaining and developing their home, including cooking, shopping, cleaning and decorating;
* Enabling the customer to keep up with the important people in their life and to meet new people with shared interests;
* Supporting the customer to communicate their wants and needs, and communicating with them in a person-centred way;
* Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;
* Collating a range of behavioural data and essential paperwork to be analysed within our local management structure;
* Driving the customer to activities using the customer's vehicle, in rotation with the wider team;
* Communicating with family members and a range of other key stakeholders including social work, psychology and commissioning teams;
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential
? NVQ Level 2 or equivalent
? Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities and supporting them in line with a PBS framework
Desirable
? Has some experience in Trauma Informed care
? Has some experience in working with people with Mental health
? Driving licence and a willingness to drive as part of support duties
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Description
An exciting opportunity to play an important role in transforming the lives of young people at Jamie’s Farm. We are looking for a skilled Youth Programme Lead to join our delivery team on a 6 month Fixed Term Contract, to help deliver programmes that are meaningful and impactful for young people. (Known within the organisation as ‘Interim Programme Coordinator)
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
More about the role: This is a varied and rewarding role at the heart of our programme delivery. You will spend much of your time working directly with young people, helping them engage fully in the shared routines and activities of the day, from feeding rounds and walks, to mealtimes and evening activities. You will also lead regular practical sessions with young people, bringing skills and interests that contribute to daily life on the farm.
Alongside this, you will support the Senior Programme Coordinator with key operational tasks that help ensure a professional and robust service for our partners schools. This will include supporting the visit rebooking process, helping collect school data and occasionally visiting schools as part of our follow-up process.
About you: We are looking for someone with experience working with young people, alongside strong communication, teamwork and organisational skills. You will be able to build strong relationships with young people and adults alike across a range of settings, influence and motivate others, and contribute positively to the wider vision and goals of the charity. Experience in a school, social work or similar setting would be helpful, as would experience of delivering inspiring practical sessions for young people or a specialism that would contribute to farm life.
Please see the full job description, desired experience and employee benefits by exploring the recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
The client requests no contact from agencies or media sales.
About the role:
A front door is not the finish line. For people moving on from rough sleeping, accommodation can be the first real point of safety in years — but keeping it, trusting support and preparing for independent housing takes skill, patience and persistence.
As Lead Support Worker in our Rough Sleeping Accommodation Programme, you will support people accepted into RSAP move on accommodation to settle, sustain their tenancy and build the confidence, skills and connections they need to move forward. You will work with people who may be navigating trauma, poor mental health, substance use, offending histories, isolation or long periods of exclusion from services, offering support that is practical, consistent and rooted in their strengths.
You will take a lead role in referrals and assessments, develop high quality support and risk management plans, and work closely with housing, health, social care, criminal justice, substance use, mental health and community partners. From helping someone manage rent, bills and repairs, to advocating when systems become a barrier, you will be part of turning accommodation into a stable platform for longer term independence.
This is a role for someone who can combine warmth with tenacity. You will need to build trust, hold boundaries, stay calm when progress is uneven, and bring creative energy to complex situations. In return, Single Homeless Project (SHP) will support you to keep developing your practice, deepen your knowledge and grow your career in a values-led organisation committed to ending homelessness.
About you:
- You know that ending rough sleeping takes more than a housing offer — and you bring the patience, skill and persistence to help people turn accommodation into something safe, stable and lasting.
- You can build trust with people who may have every reason to be wary of services, using consistency, honesty and clear boundaries to keep support moving forward.
- You understand how trauma, mental health, substance use, offending, poverty and exclusion can shape someone’s choices, risks and relationship with support.
- You are confident turning complex needs into clear action, from assessments and support plans to risk management, case notes and practical housing sustainment work.
- You are a strong advocate and creative problem solver, able to work with partners, challenge barriers and keep pushing for progress when systems are difficult to navigate.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 21st July at midnight
Interview date: Thursday 30th or Friday 31st July online via Microsoft Teams
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a confident and compassionate LGBTQ+ Project Worker to join our supported housing team working across Brighton and Eastbourne.
This isn’t just a support role, it’s a frontline position that requires emotional resilience, excellent communication skills, and a grounded understanding of what it means to work in a supported housing environment. The people we work with often face intersecting challenges including mental health, trauma, identity-based discrimination, and housing insecurity. Your job will be to help them navigate these realities and move toward independent living with dignity, strength, and stability.
You’ll need to thrive in a role where no two days are the same. From conversations around rent and cleaning routines to complex safeguarding issues or mental health disclosures, you’ll be expected to step in calmly and confidently, without shying away from challenge.
We’re seeking someone who builds positive working relationships with both residents and housing providers, can adapt to rapidly changing needs, and brings clarity, kindness, and consistency to their work no matter what’s going on that day.
While this role is based in Brighton, we operate as one team across both Eastbourne and Brighton. From time to time, you may be expected to provide cover at our Eastbourne accommodation when needed.
The advertised salary includes London Weighting. As such, you will be responsible for covering the cost of travel to London for our monthly all-staff meetings. If additional travel to London is required as part of your role, these costs will also need to be covered by you.
Key Responsibilities
· To provide a high quality, flexible and responsive support service to LGBTQ+ people, supporting them for independent living or suitable alternative housing through the provision of 1-1 support sessions and group work.
· To assess the individual needs of each person and provide a bespoke support plan.
· To ensure that effective service user participation mechanisms are in place.
· To ensure a high level of customer care and practice at all times.
· To develop links with relevant external agencies.
Main Duties of the Post
Support Sessions
· To give holistic support to LGBTQ+ people accessing our supported accommodation service and to provide proactive support to these service users who are sometimes hard to engage.
· To meet service users regularly to provide structured support, in relation to LGBTQ+ and Housing specific issues, such as gender identity pathways, mental health services, health issues, safeguarding, liaising with the professional network.
· To work with LGBTQ+ people accessing supported accommodation to develop and review individual support plans and risk assessments.
· To liaise with other service providers ensuring service users receive the necessary support to sustain their accommodation, acquire relevant independent living skills, maintain or improve positive physical and mental health and access into meaningful occupation of their time.
Financial Support
· To assist service users in maximising and managing their income including universal credit, ESA, PIP and Housing Benefit.
Semi-independent Living Support
· To work with service users to enable them to develop the life and social skills necessary to sustain their accommodation and prepare them for independent living.
· To assess individual service user’s suitability for independent accommodation.
· To act quickly to manage incidents and to advise, support and assist service users unable to maintain supported accommodation into more appropriate housing options.
Resettlement
· To support service users in the completion of application forms necessary to support move-on housing, including the private rented sector.
· To ensure that all service users are provided with information about local services whilst in supported accommodation and during their move on.
· To ensure all service users are fully aware of their rights and responsibilities in their home.
· To work with housing providers, both public and private, to negotiate move on options.
Groupwork, Consultation and Participation
· To work as part of a team in developing user participation.
· To identify and develop appropriate and flexible processes for consulting with our service users, via social media platforms, newsletters, events and workshops.
· To devise innovative and creative ways of involving LGBTQ+ people in the running of the schemes with an independent approach.
· Supporting our residents to participate in group and peer support and to access online support mechanisms.
· Facilitating and promoting an LGBTQ+ group work programme.
Other Duties
· To establish and maintain accurate and complete records in all areas of work.
· To complete statistics for the collation of performance and funding information.
· To maintain up to date knowledge of legislation and regulations in relation to funders and other key areas.
· To participate in individual and clinical supervision meetings, annual appraisals and training.
· To act in accordance with the organisation’s Diversity Policy, Health and Safety Policy, Code of Conduct and all other corporate policies and procedures.
· To act in the best interests of Stonewall Housing and its clients at all times.
· To work evenings as necessary.
· To promote Stonewall Housing at external meetings and community events.
· To carry out any other duties commensurate with the aims and objectives of the post that may be require.
PERSON SPECIFICATION
Essential Experience
· Lived experience, or experience of working with homeless people or vulnerable LGBTQ+ people, in a voluntary or paid employment setting.
· Experience of working with and delivering services to a diverse client group with a wide range of support needs.
· Experience of lone working and working as part of team.
Essential Knowledge
· Knowledge and understanding of the causes and effects of homelessness, particularly in relation to LGBTQ+ people.
· Knowledge of the current benefits available to single people.
· Knowledge of common themes, trends and issues within supported and shared accommodation.
· Knowledge of pathways into medical and social support for LGBTQ+ people.
Essential Skills and Abilities
· Ability to provide a range of housing related support services, i.e. assessment, developing and using support plans, support planning, key working, independent living support, welfare benefits advice and providing resettlement support.
· Ability to manage challenging behaviour and complex needs, report and raise incidents and safeguarding alerts.
· Ability to prioritise and maintain case work across multiple projects at the same time.
· Excellent recording and reporting skills to accurately reflect work with young people.
· Excellent written and verbal communication with vulnerable people.
· Ability to effectively involve and engage LGBTQ+ people in services.
· To be resilient in regard to working with challenging behaviour from service users who may have experienced trauma leading them to be mistrustful of support providers.
As with all members of Stonewall Housing’s Team, the postholder will also:
· Be an adept and nimble multitasker who relishes being busy and can keep multiple plates spinning.
· Have strong networking and relationship-building skills.
· Have a positive and can-do attitude.
· Be able to adapt to changing circumstances with flexibility, and to work well under pressure.
· Be required to support the wider Stonewall Housing team when needed, to ensure the smooth running of the organisation.
· Join Stonewall Housing’s All Team meeting in person (held near Liverpool Street Station) once per month.
· Be able to travel occasionally around the UK for key events.
· To work as part of a mostly-remote team, embracing online communication and collaboration tools.
· To receive regular supervision from the line manager and attend training courses as required.
Your attitude and personal attributes
· A commitment to equal opportunities in all aspects of work.
· A commitment to the aims, values and beliefs of the organisation.
· Ability to empathise with vulnerable LGBTQ+ people.
Conditions:
This job description does not constitute a ‘terms and conditions of employment’. It is provided only as a guide to assist the employee in the performance of their job. Stonewall Housing is an evolving organisation and therefore changes to the employees’ duties may be necessary from time to time. The job description is not intended to be inflexible or a finite list of tasks and may be varied from time to time after consultation/discussion with the post holder.
More about who we are:
Stonewall Housing is the UK’s leading LGBTQ+ homelessness charity. We help LGBTQ+ people in the UK who are experiencing homelessness or living in an unsafe environment.
Founded in 1983, we provide specialist housing advice, advocacy and support for LGBTQ+ people who are homeless or at risk of homelessness. We have specialisms in Mental Health, Domestic Abuse and Supported Accommodation.
We’re a team of caring, driven people, fighting to end homelessness and ensure that everyone has a safe and secure space to call home.
Our Values:
· We are LGBTQ+ informed.
· We are tenacious.
· We are empowering.
· We are collaborative.
· We are inclusive.
What we can offer you:
Whatever stage of your career you may be at, we’ll support you with the training and development that you to reach your goals.
Our benefits include:
· Competitive salary
· Flexible working
· Generous annual leave – 30 days (FTE)
· An additional ‘Stonewall Housing’ day off per year
· Pension scheme
· Employee Assistance Programme
· BHSF health cash plan
Stonewall Housing’s core hours are between 10:00 – 16:00 and staff can agree regular working patterns with their line manager.
Applying for the role:
No formal qualifications are needed for this role, and we encourage everyone with the appropriate skills, experience and potential to apply. We welcome applications from those who are able to understand and show empathy with our mission and purpose.
We’re committed to building a diverse and inclusive workforce that represents the people we support. We particularly welcome applications from people who are Black, Asian or from other minority backgrounds. We welcome difference whether it’s gender, gender identity or expression, race, disability, age, sexual orientation, religion or belief, marital status, national origin, or pregnancy and maternity status; so please be yourself! Additionally, we particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
For more information about us, please visit our website and follow Stonewall Housing on our social channels.
Equity is important to the success of our team and work. We don’t want any barriers to applying so if you want to discuss particular aspects of our approach, or get a better understanding of whether Stonewall Housing (or this role) is right for you, then please contact John, our Director of Services, on john[at]stonewallhousing[dot]org.
Interesting in researching more about us? If you're looking us up online to help with your application, bear in mind that Stonewall Housing is both a Community Benefit Society and Charitable Foundation. Our company number is IP24277R and our charity number is 1187437. You can find Stonewall Housing Charitable Foundation (SHCF) on the Charity Commission Register, and Stonewall Housing Association (SHA) on the FCA (Financial Conduct Authority) Register.
Providing LGBTQ+ people of all ages who are homeless or at risk of homelessness with support, advice and advocacy.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a leadership role within User Voice’s Midlands team, managing our new flagship Leadership Academy, in partnership with Unlock, and our Lived Experience insights programme with NHS England (East & West Midlands).
The Leadership Academy is designed to create credible, recognised leadership pathways for people in prison and on release, and aims to develop resilient, confident, socially aware, and practically skilled leaders who can positively influence their environments, progress into employment, and contribute to systemic change. The Academy will run its first pilot at Peterborough Prison.
Our two NHS England programmes embed lived-experience insights directly into Health and Justice commissioning, procurement, and service evaluation. and supports a Lived Experience Panel who provide structured input to ensure services are informed by real experiences across the care pathway
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone experienced in leading complex projects and managing teams and partnerships.
Terms & Conditions
- Full-time
- Permanent
- Up to £40K dependant on experience
- Bank holidays plus 25 days holiday pro-rata.
- Probationary period: Six months
- You must be off community order / prison license
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Lead a respected counselling charity and help shape the future of mental health support in our community.
If you're an inspiring leader who combines strategic thinking with a hands-on approach, this is an opportunity to make a lasting difference. As our new Head of Centre, you'll lead an established, BACP-accredited charity with an excellent reputation for delivering affordable, high-quality counselling and professional training across West Kent and East Sussex.
For almost 40 years, The Counselling Centre has been committed to ensuring that everyone can access professional counselling, regardless of their financial circumstances. We are now looking for an exceptional leader to build on this legacy, strengthening our financial sustainability, developing new partnerships and expanding our impact to meet the growing demand for mental health support.
Reporting to the Chair of the Board of Trustees, you will provide both strategic and operational leadership across the organisation. You'll work closely with our dedicated staff, volunteers and trustees to ensure we continue to deliver outstanding counselling, training and community services while identifying opportunities for growth, innovation and long-term sustainability.
This is a varied and rewarding leadership role. You'll oversee the day-to-day running of the charity, lead financial planning and income generation, develop relationships with funders, commissioners, businesses and community partners, and act as an ambassador for The Counselling Centre across the local area. You'll also champion our values, nurture a positive organisational culture and ensure we continue to meet the highest standards of governance and professional practice.
We're looking for someone who brings senior leadership experience, commercial awareness and a genuine commitment to improving mental health. You'll be an excellent relationship builder with experience of developing partnerships, generating income and leading organisational change. Most importantly, you'll be motivated by our mission and excited by the opportunity to help shape the next chapter of our organisation.
Why join us?
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Lead a respected charity with an outstanding reputation built over almost 40 years.
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Make a genuine difference to the lives of people in your local community.
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Work alongside a committed Board of Trustees, experienced staff and dedicated volunteers.
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Help shape the future direction and growth of an ambitious organisation.
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Enjoy a flexible part-time role (21 hours per week) with hybrid working.
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Competitive salary of circa £50,000–£55,000 per annum pro rata, contributory pension, 25 days' annual leave (pro rata) plus bank holidays, and Christmas closure.
If you're looking for a leadership role where your strategic vision, commercial skills and passion for community impact can make a real difference, we'd love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for an addition employability co-ordinator to join the team. You will have experience of supporting people from diverse backgrounds looking to progress into employment or to move closer towards employment. You will spend the majority of your time with individuals helping them to improve their skills; helping them search and apply for jobs, training programmes or work experience. This will be at our offices or at community sites across Birmingham.
We are expanding our team to allow us to significantly grow and develop one of our key projects, Jericho Works. The project enables us to maximise our impact and take Jericho’s expertise out into the community, engaging with community organisations to reach those who face challenges in finding work and helping them progress in their journey towards employment. Jericho Works offers one-to-one employability support, short-term work tasters and placements, support into progression opportunities including volunteering, training and employment, and employability-focussed hardship and practical support.
We would consider 0.8 FTE for the right candiate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.
What you will be doing
· Working one-to-one or with small groups to help write high-quality CVs and job applications
· Identifying suitable training and work experience opportunities for participants
· Attending job fairs and community events
· Networking with community organisations to maintain and develop referral pathways
· Attending community venues such as food pantries, community cafes and local charities to engage new participants
· Providing initial transition support when a participant progresses into employment.
· Ensuring available budget is appropriately spent on employability needs
· You will maintain accurate and timely records of the interventions you make.
· Meeting targets of participant engagement
· Working as part of a team to ensure that wider project deliverables are achieved
What skills are we looking for?
Essential
· Excellent communication skills and ability to support those from diverse backgrounds
· Experience of providing support, mentoring and/or coaching to individuals facing challenges in finding a job
· Excellent level of written English and ability to support others in writing letters, emails and CVs
· Ability to maintain accurate records in a timely way
· Good understanding of safeguarding
· Ability to work independently and manage own workload in addition to collaborative working as part of team
· Willingness to travel around the city to take support to those who need it most including to locations not accessible by public transport.
· An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.
Desirable
· Experience within the charity or employability sectors.
· Experience of building new partnerships
· Knowledge of Birmingham's community organisations and support providers
· Understanding of supported employment and employability programmes.
INTERVIEWS ARE BEING HELD IN PERSON ON WEDNESDAY 29TH JULY
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
HR Lead
Are you driven by the belief that every woman deserves the chance to shape her future, no matter her past?
We are an award‑winning national charity, the UK’s only employment charity dedicated solely to supporting women with convictions.
Driven by our vision of a society where no woman is held back by her past, we work to ensure every woman has the support, encouragement and opportunities she needs to reset her life and thrive.
We challenge misconceptions about women with convictions and raise awareness of the issues that often sit behind women’s offending. At the heart of our work is a simple belief: a conviction should never define a woman’s future.
About the role
We’re looking for a new HR Lead to build on our existing policies and processes and take our inclusive, and high-performing culture to the next stage. As HR Lead, you will be integrated across the organisation, working at both strategic and operational levels to develop our people practices. You will have experience across the HR spectrum but will be especially skilled at coaching managers, undertaking employee relations casework, recruitment, developing organisational culture, and implementing equity, diversity and inclusion within HR practices. Your ability to build trusting relationships with a wide range of people will set you apart, as will your passion for the work we do.
What we offer
You’ll be joining a supportive, values‑driven team who care deeply about the women we work with. Alongside a competitive salary, we offer flexible working, a generous holiday allowance, wellbeing days and time off for your birthday.
Flexibility
Our London-based staff operate on a hybrid model, working from our office at London South Bank University (one minute from Elephant and Castle tube station) on Mondays and Tuesdays, with the remainder of the week worked from home. Full-time staff are expected to attend the office on both days, while part-time staff are required to attend on one of these days only. We also have staff based outside London who work fully remotely.
The HR Lead role is a two-day-per-week position. We would like the postholder to work from the London office on either Monday or Tuesday (or both days if preferred), with flexibility over when the remaining hours are worked, provided there is a consistent working pattern each week.
Safer Recruitment
Working Chance is committed to providing a safe environment for all those who work at and with Working Chance. The safe recruitment of everyone who undertakes work for us is the first step in fulfilling this commitment.
All positions at Working Chance are offered subject to the following conditions:
- Receipt of satisfactory references covering the last three years of your employment or voluntary work
- A basic disclosure check
- Proof of your identity and that you are legally entitled to work in the UK.
Working Chance actively encourages and supports the employment of people with lived experience of the criminal justice system. We want to be representative of the people we are here to support, so we welcome applications from people with lived experience. For more information, please take a look at our Recruitment of People with Lived Experience Policy below.
While we recognise the growing role of AI tools, we believe that your genuine insights and experiences are key to understanding who you are and the value you can bring to our organisation. Therefore, we strongly encourage applicants to provide personal answers that reflect their own thoughts and reflections. Your individuality matters most to us, and AI-generated answers may limit your opportunity to stand out.
To support women to create purposeful lives through helping them to build careers, and to educate and inspire employers to embrace inclusive hiring.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford
If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.
About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing.
This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.
About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change.
We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other.
What you’ll be doing:
- Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship.
- Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence.
- Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers.
- Maintaining and developing individual giving through engaging, well‑timed communications.
- Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date.
- Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times.
About you:
You don’t need to tick every box, but you will bring:
- Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three.
- Strong written and verbal communication skills, with the ability to adapt your tone for different audiences.
- Confidence building and managing relationships with supporters, customers or partners.
- Good organisational skills and comfort working to deadlines and targets.
- A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values.
Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn.
What we offer:
- A 4‑day working week (0.8 FTE).
- Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) .
- Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings.
- The chance to shape and grow a varied fundraising role in a small, supportive team.
- A values‑driven culture and the opportunity to see the tangible impact of your work.
How to apply:
To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements.
We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
The Head of Commercial Partnerships is a pivotal leadership role responsible for developing and delivering Jericho's corporate engagement and partnership strategy.
The postholder will build and maintain relationships with employers, businesses, funders and strategic partners to create employment pathways for participants, generate income for Jericho's social enterprises and unlock wider support through corporate fundraising, social value partnerships, volunteering and advocacy.
Working across multiple areas of the organisation, the role will act as a bridge between Jericho's employability, enterprise and income generation functions, ensuring partnerships deliver meaningful social impact while strengthening the organisation's long-term sustainability.
This role offers a unique opportunity to shape the future of Jericho's corporate engagement strategy and become a key external ambassador for one of Birmingham's leading employment-focused charities.
We would consider 0.8 FTE for the right candidate. The successful applicant must have the Right to Work in the UK as we are unable to offer sponsorship.
What you’ll be doing:
Strategic Leadership
- With support from the Director of Income Generation, develop and deliver Jericho's Commercial Partnerships Strategy.
- Identify opportunities to increase income, employment outcomes and social impact through external partnerships.
- Contribute to organisational strategy, business planning and growth objectives.
- Monitor partnership performance and provide regular reporting on outcomes, income generation and impact.
- Act as a senior ambassador for Jericho across Birmingham and the wider region.
Employer Engagement and Employment Pathways
- Build and maintain relationships with employers across a range of sectors.
- Create opportunities for work placements, work experience, internships and employment pathways for participants.
- Develop employer partnerships that support individuals facing significant barriers to employment.
- Work closely with People Support and Employability teams to understand participant needs and identify suitable opportunities.
- Promote inclusive employment practices and encourage employers to recruit from underrepresented groups.
Corporate Partnerships and Business Development
- Identify and secure new business opportunities for Jericho's social enterprises.
- Develop relationships with procurement teams, HR leaders, CSR teams and senior decision-makers.
- Promote the commercial services offered by Jericho's enterprises and identify opportunities for growth.
- Create strategic partnerships that deliver both commercial value and social impact.
- Support the development of new enterprise opportunities and routes to market.
- Identify opportunities arising from corporate social responsibility and social value commitments.
External Representation
- Represent Jericho at networking events, conferences, business forums and partnership meetings.
- Build Jericho's profile within Birmingham's business community.
- Deliver presentations and pitches to senior stakeholders.
- Develop relationships with key influencers, business leaders and strategic partners.
Who are we looking for?
Essential
- Significant experience in corporate partnerships, business development, employer engagement, relationship management.
- Proven ability to build and maintain high-value strategic relationships.
- Experience developing partnerships that deliver measurable outcomes.
- Strong commercial awareness and understanding of how businesses operate.
- Excellent communication, networking and presentation skills.
- Experience influencing and engaging senior stakeholders.
- Ability to identify opportunities and convert them into tangible results.
- Strong planning, organisational and project management skills.
- An appreciation of and sympathy with The Jericho Foundation's Christian roots and values, and a commitment to its mission of supporting people facing barriers to employment into sustainable work.
Desirable
- Experience within the charity, social enterprise, employability or recruitment sectors.
- Knowledge of Birmingham's business landscape and key employers.
- Experience securing corporate funding, sponsorship or social value partnerships.
- Understanding of supported employment and employability programmes.
- Experience managing budgets, income targets or commercial contracts.
About JERICHO
JERICHO is an award-winning Birmingham-based charity and family of six social enterprises. We provide supported work opportunities for people facing extreme challenges in getting a job and have been helping people across Birmingham into employment for over 30 years. We primarily support marginalised young people and survivors of modern slavery. What makes our model so effective is the way we combine work placements with individualised wrap-around support, training and a range of targeted activities. Our approach is focused on helping people address the issues that are affecting their life chances, build skills and confidence and ultimately become more employable.
INTERVIEWS ARE PLANNED IN PERSON ON TUESDAY 11th AUGUST 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Carers Manchester Contact Point Helpline Worker
Responsible to: Carers Manchester Contact Point Co-ordinator
Accountable to: Assistant Head of Operations
Reporting to: Carers Manchester Contact Point Co-ordinator
Salary: £24,900 per annum
Hours: 35 Hours
Location: Hybrid working from home/ Greenfish, Oldham Street, Manchester. Dependant on the service requirements.
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.
Job Purpose
Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.
The service delivers a free confidential helpline for carers Monday to Friday. Helpline opening times are subject to change, based on the needs and requirements of carers using the service.
The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.
Key responsibilities
Advice giving
· Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
· Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
· Inform carers about carers assessments and refer where necessary.
· Inform carers about emergency grants available and refer where necessary.
· Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.
Follow-up support
· Refer unpaid carers to local services to access local and culturally appropriate support in their area.
· Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
· Signpost carers to relevant services in Manchester suited to their individual need.
· Complete relevant grant applications for carers using the service where needed.
· Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
· Research and explore options and implications so that carers can make informed decisions.
· Write and maintain detailed case records for all casework completed.
· Collect required data for statistical monitoring and report preparation.
· Complete the required training to comply with quality assurance processes.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.
Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.
Our aim is to empower and enhance the lives of people in Greater Manchester.
We currently work in four Greater Manchester authorities, Manchester, Rochdale, Salford and Stockport.
Job Summary
The role of the Outreach & Development Worker is to ensure carers of all ages and backgrounds are aware of their rights and know how to receive support from Gaddum and other services they need at the right time for them.
The job holder will provide outreach & support sessions, deliver groups and events for carers and other relevant partners across Salford. Creating exciting new opportunities for carers through networking and building partnerships.
Job Purpose
The role will focus on the outreach provision, being based in different locations across Salford including hospitals, community venues, mental health settings and others accessed by people with caring responsibilities. The role will include supporting the continued development of the service, assisting with the creation of resources and training. The role will also support our involvement offer; ensuring carers are at the forefront of service change and service delivery.
Main Duties and Responsibilities
Day to day duties:
· Facilitate carers drop-ins in venues across Salford, including but not limited to hospital sites (both on wards and public areas), community venues (such as Gateways) and high footfall locations.
· Provide one-off, solution-focussed appointments to address the immediate needs of carers identified in the community or at the point of referral.
· Create networking opportunities throughout all wards of Salford to publicise the service and build/ maintain relevant partnerships.
· Complete Statutory Carers Assessments.
· To be able to travel to various locations in Salford, at times multiple locations per day – often carrying service promotional materials. Salford is a large city covering 37 sq. miles.
Weekly/ monthly duties:
· To work alongside student social workers on placement, providing mentoring, guidance, and shadowing opportunities as appropriate.
· Create and run exciting events and support groups for carers, organisations and stakeholders to attend.
· Create and deliver service presentations aimed at carers, to communicate the support and opportunities available from the service.
· Create and deliver service presentations aimed at community groups, educational bodies and organisations to raise awareness of how to identify and support carers, and to increase the visibility of the service.
· Develop ways to identify carers across Salford and let them know about support available to them and their needs.
· Invite Carers to be involved with the service and help us to coproduce/ codesign our service offer.
· Get to know Salford’s diverse communities and organisations, providing culturally appropriate information and support.
· Promote Carers Rights to carers, Salford’s communities and relevant organisations.
· Maintain a clear record of work completed by note taking and recording on our recording system.
· To meet regularly with line manager for supervision.
This role is subject to an Enhanced DBS Check.
The post-holder will be required to undertake other tasks as reasonably directed by Management and Senior Management Team, which will usually be commensurate with the skills and experience of the post-holder.
All staff are expected to work within all Gaddum policies and procedures.
Our vision is for every individual and community we walk alongside to have equitable health, wealth and self.
The client requests no contact from agencies or media sales.
CONTEXT
An estimated 12,000 men are raped every year and 76,000 sexually abused or assaulted. Yet just 4% of men will tell someone. Of those who do, it takes on average 26 years to do so.
Survivors UK provides specialist support to (cis and trans*) men and boys, and to non-binary people, who have been raped, sexually assaulted or abused. Our aim is to help any man, boy, or non-binary person, to have the confidence to tell someone what’s happened to them, and to know that it’s OK to seek help. When they do, we want to ensure they have access to the right support so they can deal with the impact of their experiences.
We provide emotional support, information and signposting to survivors and anyone worried about someone they know, through a national website and webchat service (open till 8pm most evenings). Last year, 2,600 people contacted us via our webchat services and social media.
In London, we are the only organisation providing specialist services for men and boys, including individual counselling and therapeutic groupwork, available till 9pm six days a week. Across London, we provide the capital’s only Independent Sexual Advisor (ISVA) Service that helps men and boys through the criminal justice system.
ABOUT THE ROLE
This is an exciting role at Survivors UK which combines counselling and practical support, specifically to the (circa) 150 people who refer themselves for individual counselling with us each year. You will work specifically with young people aged 13+ and people from Black, Asian and Multi-Heritage communities who have experienced sexual violence.
The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.
Main responsibilities include:
- Provide counselling and practical support interventions to boys, men, trans people and non-binary people from the BAM community who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
- Deliver counselling interventions by phone, video calling and face-to-face with clients 13+ years old.
- With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
- An ability, interest and commitment to working and developing a therapeutic approach that is culturally attuned to Black, Asian and Multi and Dual Heritage clients.
- Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
- Support the monitoring and reporting to funders on the development and delivery of the service.
This post is subject to an enhanced DBS Clearance
PURPOSE
- Provide counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
- Collaborate with clients to discover what their needs are from our service
- Support the monitoring and reporting to funders on the development and delivery of the service.
KEY OUTCOMES
- Survivors who are highly vulnerable and distressed will have access to a service that meets their needs, with improvements in their overall health and wellbeing.
- A reduction in harmful behaviours, such as less suicidal ideation, reduced drug & alcohol use, reduced incidences of self-harm.
- Survivors who are leading chaotic lifestyles report feeling more stable, better able to cope and better supported.
RESPONSIBILITIES
- Service Delivery
- Deliver counselling interventions by phone, video calling and face-to-face
- Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
- With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
- Provide regular and timely communications with clients so that they are encouraged to remain with the service.
- Attend clinical supervision.
- Liaison and Promotion
- Maintain good working relationships with other support services associated with the client.
- Monitoring, evaluation and dissemination
- Collect and accurately record one-to-one contact data, including presenting issues, client notes, socio-economic demographics, using Survivors UK Salesforce database.
- Monitor individual client’s progress through the outcomes monitoring framework.
- Where appropriate, and within safeguarding and data protection policies, collate qualitative client stories for reporting back to funders, evidencing need and service user opinion.
- Ensure all clients are aware of and have access to the organisation’s complaints policy.
- General Duties
- Be responsible for administrative functions associated with the role, including accurate record keeping and filing.
- Provide input and comment on the development of Survivors UK policies and procedures and ensure you follow established procedures.
- As a member of a small team, contribute to the development of new initiatives and services in response to client need.
The post-holder will be required to carry out additional duties from time to time. Such duties will be commensurate with the role.
Survivors UK is an equal opportunities employer.
PERSON SPECIFICATION
Experience and qualifications
- A BACP, UKCP or BABCP accredited counsellor, psychotherapist or CBT practitioner.
- Completed at least 3 parts of EMDR training. Potential for completion of the training to be offered with the role
- At least 2-years’ experience of working with highly vulnerable clients in a counselling and/or support service.
- Knowledge of trauma informed practice
- Demonstrable caseload management, with experience of undertaking initial counselling assessments.
- Experience of using creative approaches such as art, drama or play when working therapeutically with children and young people.
- Proven track record in helping clients who are experiencing high levels of distress and/or chaotic lifestyles, to improve their health and wellbeing.
- Efficient and accurate use of outcomes monitoring frameworks, such as CORE, Outcomes Star, or similar
Skills, knowledge and competences
- Strong understanding of the experiences, needs and impact of rape, sexual abuse or assault on (cis and trans*) men and boys, and on non-binary people
- Self-motivated and a self-starter: high level of confidence to develop and deliver a new service.
- A mature, calm and empathic manner: able to engage with clients who have challenging needs and deal with highly emotional and stressful situations.
- Strong communication skills: able to build trusting relationships and rapport with clients and interact and engage effectively with external agencies.
- Adherence to confidentiality and boundary policies and practices.
- High degree of flexibility in approach to working with clients and the wider team.
- Positive attitude and willing to contribute to developments, improvements and changes more broadly within Survivors UK.
- Competent administrator and highly organised: committed to maintaining accurate client records and reporting on performance.
- Demonstrable commitment to equal opportunities, with a non-judgemental approach to helping men, non-binary and trans people
- A commitment to pursuing professional excellence, personal development and learning.
Please apply with your CV and a covering letter that explains how you meet the person specification.
The client requests no contact from agencies or media sales.