Employment support jobs

Job Title:

Front of House, Concierge/Receptionist

Team/Department:

House & Conferencing / Finance & Services

Hours: 

Job Share – 25 Hours per week (0.625 FTE)

Salary Range:

£32,000 - £35,000 FTE per annum

Contract:

Fixed Term to Permanent (12 Months)

Reporting to:

House & Conferencing Manager

Other Key Relationships:

Director of Finance & Services

House Maintenance Manager

HR & Compliance Officer (Health & Safety)

All Tenants and Staff of Mothers Union

Mothers Union 

Mothers’ Union is a women-led, international Christian movement dedicated to ending poverty, violence and social injustice in communities in the UK and around the world. 

Active for 150 years, with over 4 million members in approximately 84 countries, we work with people of all faiths and none, transforming lives, strengthening families and communities, and advocating for meaningful change.

Rooted in kindness, faith and compassionate action, we strive to create a better future where everyone has the opportunity and resources to thrive.

Role Purpose

The Front of House & Security staff play a pivotal role within the Head Office of Mothers Union, called Mary Sumner House, acting as the primary point of contact for all visitors, tenants, and clients. This role is responsible for delivering a professional, secure, and high-quality front-of-house experience while supporting the smooth day-to-day operation of a busy conference and office environment within a Grade II listed building in Westminster.

The postholder will ensure the effective coordination of meeting room bookings, uphold security and health & safety standards, and contribute to maintaining an exceptional environment that reflects the organisation’s values. Working independently and collaboratively, they will support the broader facilities and tenant management and conference operations.

Core Responsibilities

· To provide a professional, welcoming and secure “front of house” service for Mothers’ Union, acting as the first point of contact for all visitors, members, guests, tenants and clients.

· To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.

· To assist with meeting-room bookings.

· To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.

· To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

Detailed Tasks

Front of House / Reception

1. Welcome visitors, guests, tenants and clients warmly and professionally, ensuring a first-class, personalised and memorable experience for every arrival and departure.
2. Manage VIP arrivals and departures with seamless, attentive and personalised service.
3. Greet and assist professionally; provide information, directions, to desired locations and general support as required.
4. Answer mainline overflow calls, in addition to routed room booking calls and respond to emails courteously, promptly and efficiently, redirecting or handling enquiries appropriately.
5. Deal with any queries or concerns from guests/clients with professionalism and problem-solving skills.
6. Create and maintain positive rapport and excellent professional relationships with guests, clients, tenants and team members.
7. Ensure all internal and external clients feel valued and supported at all times.
8. Receive, and distribute incoming post and deliveries acting as the building’s Post Master to include franking the outgoing MU related post.
9. Maintain general tidiness, cleanliness and a professional standard in all front-of-house areas and customer suites.

Security

1. Sign in all visitors and issue access passes to contractors in accordance with building procedures.
2. Maintain lobby presence and ensure entrance doors are covered at all times.
3. Assist in emergency situations (including fire evacuations, incident isolations and drills) and ensure common areas and fire exits remain clear.
4. Understand and strictly adhere to health & safety policies, security measures, building access control protocols and SOPs.

Conferencing & Meeting Room Support

1. To handle enquiries, take and manage bookings for meeting rooms.
2. In the absence of the Conference Manager, cover bookings, administration and liaison with the facilities team to ensure rooms are set up correctly with refreshments and AV equipment.

General MU Operational Support

1. Contribute to the continuous improvement of front-of-house services and operational processes within Mary Sumner House.

2. Undertake any other duties as may reasonably be required by your Line Manager or Department Director, in line with the scope and responsibilities of the role to support the wider organisation.

Working for Mothers Union

Detailed package, benefits and wellbeing package:

· 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break (pro rata for part-time staff) given at the discretion of Mothers’ Union

· 2 days paid volunteering leave (pro rata for part-time staff)

· Employer pension scheme with 7% employer contribution

· Enhanced maternity, paternity and adoption leave and pay

· Employee Assistance Programme including Virtual GP and Coaching

· Life Assurance

· Annual Season Ticket Loan

· Bike purchase salary sacrifice scheme (Cycle2Work)

· Eye care voucher and an allowance towards glasses

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London and does not fall under the organisational hybrid working policy due to the nature of the position.

Working pattern is flexible for the right combination of individuals, and will be agreed in conversation with the other candidate due to the nature of the job share.

We are looking to cover the hours of 8am to 6pm, Monday to Friday ideally split into morning and afternoon shifts to allow lunchtime cover, flexibility during busier periods and sustainability to provide appropriate cover for each other during periods of annual leave.

How to Apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Application Deadline – 31st May 2026

Right to Work

Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union unfortunately, is not in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK on a permanent basis or for at least the duration of the fixed term of 12 months.

DBS Checks

This vacancy is subject to a DBS check if you are successfully selected.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.

Diversity & Inclusion

Mother’s Union is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role.

We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

Safeguarding Policy

Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.

Person Specification

AREAS AND CRITERIA

ESSENTIAL

DESIRABLE

Skills and Experience

Minimum 2 years’ experience in a corporate, administrative or luxury hospitality role

Experience in front of house and reception procedures, within a conferencing environment

General understanding of the charity sector and what motivates the individuals that choose this line of work

Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office, especially Excel 

Experience using and interacting with iVVy (Conferencing Management) and Dynamics 365 (CRM Database)

Impeccable personal presentation; confident, welcoming and professional demeanour

Strong customer-service focus with genuine interest in people; friendly, calm and approachable

Strong communication and interpersonal skills for communicating face-to-face, in writing and by telephone with individuals at all levels

Excellent organisational, and time management skills

Evidence of working in a team and contributing to a diverse and collaborative working environment

Experience of liaising with, negotiating and managing relationships with external organisations, teams, and individuals

Personality Characteristics

ESSENTIAL

DESIRABLE

· To have a genuine commitment to the values and ethos of the Mothers Union as a Christian faith-based movement

A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working

The ability to work with good humour, tact, and diplomacy and to maintain confidentiality

· Positive attitude

· Ability to meet deadlines, and to work under pressure when required

Attention to detail and accuracy

Proactive and able to work well independently as well as part of a team

Passionate about achieving excellence through continual learning

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

More information about who we are can be found on our Smart Works website.

About the Role

Last year Smart Works Leeds hit an important milestone when they supported over 1000 women with their coaching and dressing service. Over the next 12 months and beyond, there are plans to grow the service even further and ensure that all unemployed women located in Yorkshire are aware of the transformative service available to them at Smart Works.

The Fundraising and Partnership Lead will focus on the corporate and stakeholder partnership fundraising activity, supporting the Head of Fundraising to generate a six‑figure annual income portfolio. The role involves identifying, approaching and converting new corporate prospects into engaged funding partners aligned with the charity’s cause and objectives.

They will work with the Fundraising team and the Board of Trustees to deliver the fundraising strategy, activity plan and support the organisation’s long‑term sustainability.

How to Apply

Please head to our website to read the full job pack and then sumbit your CV and Cover Letter through our recruitment system. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please get in touch and we'd be happy to support. 

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.

At GARAS, we stand alongside refugees, asylum seekers and other migrants as they rebuild their lives. We’re a medium-sized, trauma‑informed and compassionate organisation, and we’re looking for someone with experience in advice work who’s ready to take on a meaningful challenge to join us as an Advice and Support Worker.

This one year post offers the successful candidate the chance to join a dedicated team of staff and volunteers who work in a fast‑moving environment where no two days are the same. You’ll provide vital advice and advocacy - helping clients to navigate complex immigration and welfare systems.  You will maintain GARAS' Adv

What you’ll do

• Provide independent, impartial advice on immigration and welfare issues (including housing, benefits, health, education, training and employment).
• Advocate for clients, liaising with agencies such as the Home Office, Migrant Help, local housing providers, health and social services, and other statutory or voluntary organisations.
• Maintain clear, professional boundaries and ensure confidentiality at all times.
• Work closely with the Advice Manager, team members and volunteers to deliver a consistently high‑quality advice service.
• Keep accurate, up‑to‑date case records compliant with GDPR and AQS (Advice Quality Standards).
• Stay informed about policy changes and new resources relevant to immigration, asylum and welfare advice.

Beyond the day‑to‑day

• Support volunteers involved in advice work.
• Take part in supervision, team meetings, and debriefs that keep our service trauma‑informed and collaborative.
• Contribute to developing and improving GARAS’s advice systems and service quality.
• Participate in relevant training (including IAA Level 1 if you don't already hold this) and continuous professional development.

What you will bring

• Experience in delivering advice work — ideally in immigration, asylum, or welfare rights
• Strong communication and negotiation skills
• Organised, detail‑oriented approach to record‑keeping and case management
• A genuine commitment to equality, compassion and empowerment
• Willingness to learn and stay up to date with legislation, guidance and good practice
• IAA Level 1 or Level 2, or the willingness to be trained to IAA Level 1

Why work with us

• Be part of an organisation that values care, professionalism and humanity
• Work in a supportive environment guided by trauma‑informed principles
• Play a crucial role in ensuring migrants and refugees get the fair treatment and respectful welcome they deserve

If you’re passionate about social justice and have the skills to guide others through complex systems with empathy and professionalism, we’d love to hear from you.

Job Title: Housing Support Worker

Location: Brent. Step‑free access is available at our main office. However, due to the nature of the role, you may be required to visit homes and other buildings that do not provide step‑free access

Salary: £27,000

Shift Pattern: 37.5 hours per week Monday to Friday on a rota which can range between 08:00 - 16:00, 09:00 - 17:00 and 10:00 - 18:00. You may be required to work outside these hours dependent on service and participant requirements. 

About the Role

We're hiring a Housing Support Worker to join our floating support service which is based in Brent. The service supports adults who have been or are at risk of homelessness, have experienced social exclusion, have previous criminal convictions, suffer with their mental health, and substance misuse, and/or could have a learning disability. You will support participants on their journey towards recovery, reablement, and independence, all within a compassionate, trauma informed environment.

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support participants will all aspects of their housing needs to support them ensure sustainable housing.
• Co-create tailored support plans which are centred towards the participants needs.
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration.
• Complete safeguarding and other referrals where required.

About You

This role is ideal for someone who has a real passion towards helping others to achieve greater independence. You will thrive in a person centred environment with real compassion and a non judgmental attitude, understanding that people face different life experiences and sometimes just need that extra support to get back on their feet. We're looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will have:

• Understanding of the housing support needs that people with multiple, and complex needs face
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with complex needs
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Specialist Behavioural Support Worker

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Learning Disabilities Care Service in Newham. No personal care or experience required, just the right values.

£31,117.00 per annum, working 40 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
• Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
• Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour * Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Essential:

• NVQ Level 2/3 or equivalent with some or equivalent sector work experience

Desirable:

• Other relevant professional memberships and/or specialist qualifications and languages

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.

We have a strong social purpose and we live and work by our values.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

Salary: £48,225 – £52,080 (incl. London weighting)
Contract: Permanent
Location: Hybrid (minimum 40% in London office)

About the role

CAFOD is looking for a Senior Business Analyst to lead business analysis across Digital, Data and Technology (DDaT).

You’ll shape and assure digital and data-driven change, ensuring initiatives are clearly defined, value-focused, and aligned with real organisational needs. Acting as a bridge between stakeholders and technical teams, you’ll help deliver effective, sustainable improvements across CAFOD.

Key responsibilities

• Lead business analysis for digital and data change initiatives

• Support teams to define problems, assess options, and identify solutions

• Ensure requirements are clear, prioritised, and delivery-ready

• Lead and support testing and User Acceptance Testing (UAT)

• Build strong relationships with stakeholders across the organisation

• Facilitate workshops and support decision-making

• Contribute to governance, planning, and continuous improvement

About you

• Significant experience in business analysis at a senior level

• Strong skills in problem definition, process improvement, and solution design

• Experience translating business needs into clear requirements (e.g. Jira tickets)

• Understanding of digital delivery and software development lifecycles

• Confident working with senior stakeholders and cross-functional teams

• Experience supporting or leading UAT

Desirable: Salesforce or Tableau certification

Additional information

• Hybrid working with at least 40% office-based in London

• Opportunity to lead and shape organisational change

• Part of a collaborative, purpose-driven team

The full job description is available on CAFOD's careers page 

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Salary: £35,668 – £39,005 pro rata
Hours: Part-time (21 hours per week)
Contract: Permanent
Location: Home-based (with regular travel across Brentwood Diocese)

About the role

CAFOD is looking for a Community Participation Coordinator to grow engagement across the Catholic community in Brentwood Diocese.

You’ll inspire and support volunteers, build strong relationships with parishes and clergy, and increase participation in CAFOD’s work to tackle poverty and injustice.

Working as part of a regional team, you’ll help deliver plans that drive volunteer engagement, fundraising, and community action.

Key responsibilities

• Deliver participation plans across Brentwood Diocese
• Recruit, support, and retain volunteers
• Build relationships with clergy and key diocesan stakeholders
• Support fundraising, campaigns, and community engagement
• Monitor activity and adapt plans based on insights

About you

• Experience working with and managing volunteers
• Strong relationship-building and communication skills
• Organised, proactive, and able to work independently
• Comfortable using data to track and improve performance
• Committed to the value of volunteering and social justice

Additional information

• Home-based with significant travel (access to a car required)
• Some evening/weekend work (TOIL provided)
• Part of a flexible regional team (occasional wider travel) 

The full job description is available on CAFOD's careers page 

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported. 

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Learning Disabilities Social Care Service in Kensington and Chelsea. No personal care required, just the right values.

£30,969.00 per annum, working 40 hours per week.

This is a fixted term contract until 30th September 2026.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As a Senior Support Worker, you will be expected to undertake duties as part of the management team which includes supporting the team with their responsibilities whilst working flexibly to respond to the needs of your individual customer case load.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

• Carry out administrative tasks as relevant to the service and directed by the contract manager.
• Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs
• Motivate your team and champion a positive local culture within your service
• Carry out initial assessment for new customers and keep up to date referral log
• Deliver effective resident meetings with customers and ensure that information, reporting and communication
• Partnership working with a range of stakeholders including families, healthcare professionals, external personal assistants other support agencies to maximise outcomes for customers

About you:

• Enjoys social interaction and the company of others, networks in local business community
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

• NVQ Level 3 in Health and Social Care or equivalent
• Minimum 2 years of experience working people with high complex needs.

Desirable:

• Other relevant professional memberships and/or specialist qualifications

About us:

We have a strong social purpose and we live and work by our values:

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date

JOB TITLE:                      Parent Partner

RESPONSIBLE TO:Peer Services Lead for England

HOURS OF WORK:As per individual terms

GRADE/SALARY:Grade 2.4/ £24,479

LOCATION:Home based 

TYPE OF CONTRACT:Permanent

MAIN PURPOSE OF THE JOB

Provide peer support services via the transition service for One Adoption. You will support individual families with peer to peer goal-based intervention servicedeliverable via 6 sessions of support (1-1).

Provide peer support services via dedicated support phone line, bookable sessions & email cover. This will be delivered via rota’dsessions for the Eastern Region Peer Support Line.

MAIN DUTIES AND RESPONSIBILITIES

Direct 1-1 support

•To work with families to achieve agreed goal-based outcomes.

•To work to a plan for transition.

•To signpost families to relevant support.

•To provide 6 online support sessions of 1 hour via TEAMS covering the programme topics agreed within timescale.

•To follow a programme of support and monitor progress regularly.

•To empower families to work closely with schools, settings and relevant professionals encouraging them to build and strengthen relationships. 

•To complete admin and paperwork relevant to the family including evaluation paperwork. 

Support Line

•Following a scheduled work pattern, respond to adopters calling in to alive phone line, providing a listening ear & signposting to relevant resources/information.

•Following a rota ensuring bookable sessions are responded to, listening & signposting where required

•Monitor & respond to emails within your scheduled shifts.

•Ensure feedback texts are sent at the end of each interaction with a caller.

General

•Retain accurate records in accordance with Adoption UK policy and practice, complying with GDPR legislation.

•To ensure compliance with appropriate Adoption UK policies and procedures 

•To carry out such other duties as may be deemed necessary.

•Ensure all admin tasks are carried out within a timely manner, Evide updated.

PERSON SPECIFICATION

EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE

•Personal experience of adoption. (essential)

•Sound knowledge of current adoption issues, or a strong interest in developing such knowledge (essential)

•Experience within the education setting (desirable)

•Experienced mentor or similar support role. (essential)

•Experience of supporting families in group settings as well as 1:1 (desirable)

•A good understanding of One adoption RAA(s) systems and adoption landscape (desirable)

•Safeguarding – understanding of safeguarding policies and procedures (essential)

•Good working knowledge of how to use social media and a range of online platforms with confidence. (essential)

SKILLS AND ABILITIES

•Work and act on own initiative (essential)

•Work to deadlines and tight timescales and reporting around progress (essential)

•Flexible and able to work purposefully from home (essential)

•Excellent communication skills or verbally and written (essential)

•        Group facilitation skills (essential)

•Good empathic listening skills, able to deal with issues in relation to significant trauma and loss (essential)

•Ability to organise and hold meetings, including by telephone and online (essential)

•Excellent IT skills including Teams, Outlook and Zoom or a willingness to learn (desirable)

•Ability to maintain confidentiality at all times. Aware of GDPR, particularly around holding information at home (essential)

•Ensure that internal policies and procedures are complied with. (essential) 

BEHAVIOURS 

•Supports, encourages and motivates adopters and families (essential)

•Values transparency and consistency (essential)

•Understands the role of individual and collective accountability (essential)

•Has a clear understanding of other colleagues’ roles and responsibilities (essential)

•Approachable and friendly (essential)

•Confident in 1:1 and group settings (desirable)

•Ability to empower and work in partnership with families (essential)

•Shares skills and knowledge appropriately (essential)

•Offers outstanding service to service users (essential)

•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders (essential)

•Willingness to learn new skills (essential)

Help shape a youth-led movement in Downham. Join Circle Collective as our Youth Involvement Lead and work directly with young people to turn their ideas into action, influence real decisions, and open pathways into employment.

At Circle Collective, we believe young people are experts in their own lives. As a London-based youth employment charity, we work alongside communities, partners, and employers to break down barriers and create meaningful opportunities for young people to thrive.

This role sits at the heart of Elevate 100, a vibrant, youth-designed space based in Downham Leisure Centre. Here, young people aged 16–30 access employment support, develop skills, and build confidence in a welcoming, inclusive environment. More than just a service, Elevate 100 is a platform for youth voice, co-production, and real influence.

As Youth Involvement Lead, you’ll be the key link between young people and the project. You’ll coordinate and support the Youth Action Board, helping young people shape decisions, manage budgets, and influence how services are delivered. You’ll facilitate engaging sessions, build trusted relationships, and ensure every young person feels heard, valued, and empowered.

Alongside this, you’ll mentor a small group of young people, supporting them to identify their goals and take steps towards employment, education, or training. You’ll also work closely with partners including Lewisham Council and Phoenix Community Housing, contributing youth insight to strengthen delivery and ensure services truly reflect local needs.

This is a hands-on, people-focused role for someone who is passionate about youth voice, confident facilitating groups, and committed to creating inclusive spaces where young people can grow and lead.

If you’re motivated by social impact and want to help build something genuinely youth-led, we’d love to hear from you.

Job Details

As a support worker you enable people with learning disabilities to live safe, fulfilling, and dignified lives in supported accommodation or their own home.  We have positions available across a variety of services in Westminster, Kensington & Chelsea, Camden, Islington, Southwark and Hammersmith & Fulham.

In each of our services we support approximately 5-10 people. We support people with a range of support needs from low to high; with old age/ dementia, profound and multiple learning disabilities (PMLD), autism/mental health.  We also operate outreach services for people who live more independently. We work on a rota which includes working some weekends, early and late shifts. If you prefer to work nights, we also have some services with waking night shifts.

We currently only have vacancies in services where manual handling is an intrinsic and regular part of the job.

Download our job details which gives further information about the job, the benefits of working for LDN London, our locations, and the skills and knowledge we look for in a support worker.

Sessional work

If you don’t want to commit to a contract with you can opt for sessional work where you can decide when and where you work, you will also have the option of accepting or declining any work offered by LDN London.

How to apply

Please take the time to read the job details before applying.

To apply please submit your up to date CV to the address provided on our website.  please use the link provided below.

To be successful in this process you must uphold the values and standards we expect in the workplace, including being open and honest throughout and treating the people we support and our staff with dignity and respect. Any failure may lead to the withdrawal of any offer of employment or work.

Closing date: 4:30pm on Monday 4th May 2026 

Note: all successful applicants will be DBS checked and must be able to provide employment or professional references covering the last three years.

LDN London is committed to equality, diversity, and inclusion and welcomes applications from all groups.

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.

The British Medical Ultrasound Society (BMUS) is a leading UK charity advancing best practice in medical ultrasound through education, guidelines and research. With 1,700 members—mainly NHS professionals—we deliver high-quality training, a flagship annual conference for 600+ delegates, and trusted publications that support clinicians and inform the public..

The society is looking to recruit a Financial Officer due to the impending retirement of the current postholder.  It is anticipated that the successful candidate will commence employment in July 2026.

 Purpose of the role:

• Provide sound financial advice to the Board of Trustees (Council), BMUS Officers, COO (Chief Operating Officer) and others.
• Provide a high-quality and effective financial management service to the charity.
• Prepare, develop and analyse management accounting information to ensure compliance with all relevant financial, statutory and regulatory matters.

 Main Duties

• To oversee and support the society’s financial management systems and processes, ensuring they meet required financial management and reporting standards.
• Submissions to statutory bodies and regulators.
• Submission of monthly PAYE and quarterly VAT to HMRC.
• To prepare the society’s annual budget.
• To prepare regular management accounts and supporting reports, including forecasts for  Council, Officers and COO.
• To process all invoices/payments.
• To record all income and expenditure.
• To oversee banking arrangements.
• To prepare end-of-year reports, arrange the independent examination and the society’s Annual Report for the Annual General Meeting.
• Support CASE (Consortium of Accreditation of Sonographic Education).
  • Manage the financial management systems for the consortium.
  • Preparation of the consortium’s annual budget.
  • Payment of invoices.
  • To record all income and expenditure.
  • Prepare the end of financial year report.

The above is an outline of the typical functions of the role and is not exhaustive. To see further details, please read both the Job Description and Person Specification.

Closing Date: 11th May, interview Scheduled for 29th May

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.

After visiting Smart Works, 68% of clients secure a job within a month, gaining financial independence and transforming their lives.

The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.

In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.

More information about who we are can be found on our Smart Works website.

About the Role

This is an exciting role that will lead the successful growth and delivery of the Smart Works Pop Up Shops and sales, other fundraising events and the community fundraising programme. Managing the Events and Community Manager(s), you will work closely with the Wardrobe and wider Partnerships Team to deliver exceptional events, raise vital funds and secure stock for clients and fundraising. 

The successful candidate will be responsible for developing and implementing a robust strategy of Pop up shops and Sales, Events and Community Fundraising, to generate £800k+ of in-year income, and bolster future financial and community engagement opportunities.

The candidate will also work closely with the Head of Wardrobe and Retail Partnerships Manager, growing partnerships with retail brands which support Smart Works’ activities.

We seek a Head with experience in delivering end-to-end events, as well as demonstrable experience of fundraising through retail activations. An ability to work under pressure, deliver to tight deadlines, juggle conflicting priorities and exceed set targets will be key. 

How to Apply

Please read through the full job pack attached and then submit a CV and a cover letter by 12pm on Monday 4th May. 

1st round interviews will take place on Monday 18th or Tuesday 19th May and will be virtual. If you are unable to attend a virtual interview for any reason, please let us know to discuss another arrangement.

2nd round interviews will take place on Tuesday 2nd or Wednesday 3rd June and will be in person at Smart Works North London centre. 

If you require any reasonable adjustments or alterations for the application and recruitment processes, please contact us.

Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.