Employment support jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: IT Assistant
Location: Northampton based - Hybrid at least 4 days in the office to begin with
Salary: £28,000
Contract Duration: 6 months with potential for extension
Overall job purpose
The IT Assistant will support the IT Manager in delivering comprehensive technical support that empowers the Trust’s mission across all departments. This role involves providing reliable technical assistance and vital maintenance of our IT systems and equipment. Acting as the friendly first point of contact for our dedicated staff, the successful candidate will proactively troubleshoot hardware, software, and network issues. By upholding strict security standards and GDPR compliance, you will safeguard the charity’s data and contribute to a secure, productive environment that allows our teams to thrive.
Please download our recruitment pack for more information on this role.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We're looking for two kind, compassionate and resilient Support Workers to join our Mental Health Social Care Service in Hackney. No personal care or experience required, just the right values.
£30,784.00 per annum, working 40 hours per week.
Want to feel valued? You'll feel at home here.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Felstead Street is a CQC registered care home, which has a heavy focus on supporting customers with enduring mental health care and elderly needs. We provide 24hr high support to 24 customers both female and male. Our building is a purpose-built home on two floors, offering customers individual bedrooms and the use of shared communal facilities and gardens. The service is commissioned by East London Foundation Trust with the care contribution from London Borough of Hackney.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere in the home.
- Following lone working protocols and maintaining high levels of awareness to health and safety for self, colleagues and customers.
- Supporting customers to maintain a healthy and clean living environment, where appropriate, provide assistance to maintain their living areas are clean and safe from hazards.
- Providing support and assistance to customers during the day who may be experiencing difficulties with their own mental health and seeking appropriate support.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms,
manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a
week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with a
satellite site at New Covent Garden Market. City Harvest rescues food, people, and the
planet by diverting food waste and providing life-changing support to communities across
London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to
food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects
supporting the elderly and socially isolated, social pantries, community kitchens, refugee
hostels, schools and nurseries, family centres and domestic abuse refuges. Join our passionate mission to reduce waste and feed London, with opportunities to grow while
making a real difference.
ABOUT THE ROLE
The lead and deliver integrated communications that build the charity’s profile, deepen engagement and support income generation. This role will develop compelling narratives, manage key channels, and ensure consistent, high-quality messaging across all audiences.
Key stakeholder comms
- Brand management - responsible for all branded marketing communications, across socials, website, marketing materials, event presentations, media, and partner comms.
- Campaigns - creating content for various annual fundraising, volunteer, and food-sourcing campaigns.
- Digital campaign marketing.
- Content creation - design trusted content to achieve organic reach, with broad messaging to support department KPIs, volunteer and donor engagement
- Website management.
- Press coverage - reactive press office management, press release writing, image archiving.
- Run GDPR compliant email marketing campaigns.
- Internal comms – responsible for the staff newsletter.
KEY RESPONSIBILITIES
- Brand management
- Social media management
- Campaign management
- Newsletters - Mailchimp
- Content creation/ archiving
- Press office
- Creation of marketing materials
- Managing budget
- Website updating/editorial
- Managing third-party website support & SEO specialist
KEY DELIVERABLES
Collaboration
- Internal comms: Ensuring consistency in appearance, accuracy, and tone across all
- communications between departments.
- Newsletter management for internal comms and external stakeholders.
- External comms: Ensure CH is recognisable by partners and stakeholders, with a quality
- brand consistently applied across all materials, including its use by partner organisations.
- Manage stakeholder partnerships: PR, press releases, event materials, branding.
Support
- Cultivate good working relationships with all teams to ensure alignment with our core marketing and communication strategies.
- Assist all departments in their internal and external communications needs
- Ensure consistency and timely delivery of events and communications plans
- Orchestrate digital content strategies across all online platforms to drive traffic and engagement that translates to brand promotion and donor acquisition.
- Oversee the editorial calendar, including internal and external teams, supporting all department KPIs and campaigns.
Fundraising focus
- Assist in the delivery of the City Harvest fundraising strategy, including corporate partnerships involving charity of the year’s programmes and cause-related marketing campaigns.
- Showcase corporate partnerships across the website and socials to attract new business.
- Promote challenge events, individual giving campaigns and corporate volunteering.
- Work with the fundraising team on large annual campaigns such as The Big Give
- Understand and create impactful supporter journeys across awareness, engagement, donation and retention.
- Ability to tie communications directly to impact & income.
- External newsletter highlighting fundraising.
Campaigns
- Clear and compelling content creation to meet the needs of the organisation’s targets.
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
- Balance short-term campaigns with long-term brand building.
- Plan timelines and content calendars.
- Deliver to deadlines often with last-minute changes.
- Ability to use data insights to inform decision-making and future approach/design.
Financial responsibility
You will be responsible for managing the digital marketing budget, in line with the organisation’s scheme of delegation and financial procedures.
Organisation-wide responsibility
- Comply with relevant equality and diversity policies, promoting a healthy working environment where all individuals are valued.
- Comply with relevant data protection policies, ensuring General Data Protection
- Regulations (GDPR) are considered when making plans and decisions.
- Work as part of a wider team, undertaking any other reasonable duties appropriate for the role that may be required by the organisation.
ABOUT YOU
- Sympathetic to and aligned with City Harvest’s mission.
- Emotional intelligence often involves working with sensitive topics, internal pressure and competing priorities
- All-rounder and self-starter.
- Creative and able to create content with ease.
- Ability to push back diplomatically and maintain boundaries even with leadership.
ESSENTIAL SKILLS & EXPERIENCE
- 3+ years’ experience in a similar role
- Strong time-management and organisational skills
- Experience with online community building
- Proficient with Canva
- Brand management experience
- Content marketing with GA knowledge
- Experience across a range of roles across the communications and marketing mix
- Strong copy writer and attention to detail
- Great ethical storytelling for supporter engagement
- Excellent interpersonal and communication skills and the ability to build healthy work relationships
- Ability to cope and work well with high work volumes, conflicting priorities and tight deadlines
- Problem-solving skills and positive, proactive "can-do" attitude
- Technological proficiency in relevant software – e.g. proficiency in Microsoft Office,
- Experience working with Outlook, and Google products etc.
DESIRED SKILLS & EXPERIENCE
- Communications & marketing experience gained within the third sector
- Fundraising communications experience or working alongside fundraising teams
- Experience of public relations
- Ability to interpret data analysis and evaluate campaigns
- Ability to assess and advise on any reputational risk, including sensitive stories and issues
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
- Charitable
- Compassionate
- Community-focused
- Aspiring
- Trustworthy
- Collaborative team player
JOB DETAILS
- Job Type: Full-time, permanent, Monday to Friday
- Hours of Work: 9-5pm / 40 hours per week (with a 30-minute unpaid lunch break each day)
- Salary: £37,500 per annum
- Place of Work: Hybrid, 2 days in the office (Unit 8, Acton Park Industrial Estate, London, W3 7QE)
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010, and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
The client requests no contact from agencies or media sales.
JOB TITLE: Parent Partner
RESPONSIBLE TO:Peer Services Lead for England
HOURS OF WORK:As per individual terms
GRADE/SALARY:Grade 2.4/ £24,479
LOCATION:Home based
TYPE OF CONTRACT:Permanent
MAIN PURPOSE OF THE JOB
Provide peer support services via the transition service for One Adoption. You will support individual families with peer to peer goal-based intervention servicedeliverable via 6 sessions of support (1-1).
Provide peer support services via dedicated support phone line, bookable sessions & email cover. This will be delivered via rota’dsessions for the Eastern Region Peer Support Line.
MAIN DUTIES AND RESPONSIBILITIES
Direct 1-1 support
•To work with families to achieve agreed goal-based outcomes.
•To work to a plan for transition.
•To signpost families to relevant support.
•To provide 6 online support sessions of 1 hour via TEAMS covering the programme topics agreed within timescale.
•To follow a programme of support and monitor progress regularly.
•To empower families to work closely with schools, settings and relevant professionals encouraging them to build and strengthen relationships.
•To complete admin and paperwork relevant to the family including evaluation paperwork.
Support Line
•Following a scheduled work pattern, respond to adopters calling in to alive phone line, providing a listening ear & signposting to relevant resources/information.
•Following a rota ensuring bookable sessions are responded to, listening & signposting where required
•Monitor & respond to emails within your scheduled shifts.
•Ensure feedback texts are sent at the end of each interaction with a caller.
General
•Retain accurate records in accordance with Adoption UK policy and practice, complying with GDPR legislation.
•To ensure compliance with appropriate Adoption UK policies and procedures
•To carry out such other duties as may be deemed necessary.
•Ensure all admin tasks are carried out within a timely manner, Evide updated.
PERSON SPECIFICATION
EXPERIENCE, EDUCATION, QUALIFICATIONS & KNOWLEDGE
•Personal experience of adoption. (essential)
•Sound knowledge of current adoption issues, or a strong interest in developing such knowledge (essential)
•Experience within the education setting (desirable)
•Experienced mentor or similar support role. (essential)
•Experience of supporting families in group settings as well as 1:1 (desirable)
•A good understanding of One adoption RAA(s) systems and adoption landscape (desirable)
•Safeguarding – understanding of safeguarding policies and procedures (essential)
•Good working knowledge of how to use social media and a range of online platforms with confidence. (essential)
SKILLS AND ABILITIES
•Work and act on own initiative (essential)
•Work to deadlines and tight timescales and reporting around progress (essential)
•Flexible and able to work purposefully from home (essential)
•Excellent communication skills or verbally and written (essential)
• Group facilitation skills (essential)
•Good empathic listening skills, able to deal with issues in relation to significant trauma and loss (essential)
•Ability to organise and hold meetings, including by telephone and online (essential)
•Excellent IT skills including Teams, Outlook and Zoom or a willingness to learn (desirable)
•Ability to maintain confidentiality at all times. Aware of GDPR, particularly around holding information at home (essential)
•Ensure that internal policies and procedures are complied with. (essential)
BEHAVIOURS
•Supports, encourages and motivates adopters and families (essential)
•Values transparency and consistency (essential)
•Understands the role of individual and collective accountability (essential)
•Has a clear understanding of other colleagues’ roles and responsibilities (essential)
•Approachable and friendly (essential)
•Confident in 1:1 and group settings (desirable)
•Ability to empower and work in partnership with families (essential)
•Shares skills and knowledge appropriately (essential)
•Offers outstanding service to service users (essential)
•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders (essential)
•Willingness to learn new skills (essential)
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
We're looking for Kind, proactive and resilient Specialist Support Workers to join our Mental Health service in Croydon.
£34,186.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
* Building supportive, trusting relationships with customers and creating a positive atmosphere
* Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
* Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
* Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
* Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking
* Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
* Undertake support work in partnership with external stakeholders to compliment their interventions
* Developing productive relationships with partner organisations to improve service outcomes
* Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety to customers
* Involving customers in the design, development and delivery of the service
* Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
* NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for the full Job Description
Outreach Housing Support Worker
Salary Banding: £28,893.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract
Hours: Full Time, 37 Hours Per Week
Location: Hatfield / Hybrid / Hertfordshire travel - Candidates must have a full driving license and use of own vehicle for business purposes
Herts Young Homeless is an independent charity that has supported vulnerable young people across Hertfordshire since 1998. We’re a professional, passionate and supportive team, working together to prevent and relieve youth homelessness.
Make a real difference
You’ll deliver high‑quality housing advice to young people aged 18–24, helping them understand their realistic housing options and navigate moments of crisis. Working closely with colleagues and partners, you’ll support effective engagement to prevent current or repeat homelessness.
The young people we work with are inspiring and resilient, but often face complex challenges with little support. We’re looking for someone with empathy, patience and determination who can help them overcome barriers and move forward with confidence.
What you’ll bring
- A full, clean driving licence and access to your own vehicle
- A strong passion for supporting individuals with diverse and complex needs.
- Dedicated to providing inclusive and compassionate support to people from all backgrounds.
- A strong understanding of the challenges facing homeless young people
- Excellent interpersonal skills and the ability to engage and motivate young people
- Confidence managing varied workloads and competing priorities
- Strong organisation, record‑keeping and IT skills (Word, Excel, Teams, Outlook)
- A clear understanding of confidentiality, professional boundaries and integrity
- The ability to work independently and as part of a supportive team
- Flexibility in approach and a commitment to learning and development
- Knowledge of the voluntary sector (desirable)
What we offer
- A supportive, knowledgeable and collaborative team
- 25 days annual leave plus bank holidays (increasing to 28 with service)
- An extra day off for your birthday
- Holiday purchase scheme and hybrid working
- Mileage paid for work‑related travel
- People’s Pension and Group Life Insurance
- BHSF Health Cash Plan and Employee Assistance Programme
- Blue Light Card discounts
- Company sick pay scheme (subject to eligibility)
- Ongoing training and development, including secondment opportunities
- Long service awards, refer‑a‑friend scheme and monthly staff draws (early finish or lunch with your manager!)
If you’re passionate about doing work that matters, take pride in supporting others, and want to be part of a charity where people genuinely care, we’d love to hear from you.
If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!
To apply please go to our website and click the link to apply. We require a covering letter or Video showcasing your skills and experience relevant to the role along with you CV. Please ensure you upload these documents to our recruitment portal to complete the application process.
Closing Date 30 April 2026. Recruitment afternoon will be held on 5th May 2026 therefore please ensure you are able to be available and if successful there will be a further personal interview stage held on a date to be confirmed. If you need any reasoable adjustments or access arrangements throughout the interview and application process please contact us and we will endeavour to support your needs.
To apply please go to our website and click the link for Outreach Housing Support Worker
Recruitment afternoon will be held on 5th May 2026, therefore please ensure you are available to attend this date and if successful there will be a personal interview stage held on a date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.
Breaking the cycle of youth homelessness through education, advice and support for young people and their families

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Programme Support & Knowledge Director
Contract: Permanent, Full Time
Location: The role can be based in the London, United Kingdom, Ethiopia, Ghana, Kenya and Rwanda, subject to right to work eligibility in the respective countries.
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits will vary in line with the location of the successful candidate and depending on experience.
UK: £81,510 per year with excellent benefits.
Other Countries: Competitive with excellent benefits.
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Programme Support & Knowledge (PSK) team is a critical and dynamic unit within WaterAid UK’s International Programmes Department (IPD), working across 17 countries in Africa and Asia. PSK is a diverse and motivated group of over 20 technical specialists and advisors committed to bringing sustainable WASH to the world’s poorest and most marginalised people.
About the role
As our Programme Support and Knowledge Director, you will play a key role in delivering our mission by providing strategic leadership to the PSK team and the wider IPD, as part of the department’s SMT. You will also input into organisation-wide initiatives, external collaborations and global networks to drive sustainable change.
In this role, you will:
- Provide strategic and technical leadership to WaterAid UK’s programmes
- Lead the Programme Support & Knowledge Team
- Lead programme learning and knowledge management
- Oversee programme support and capacity development
- Support fundraising, external engagement, partnerships and communications
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Extensive and deep experience in WASH development across multiple contexts
- Strong technical WASH skills – e.g. sustainable rural and /or urban water supply service delivery and management, climate resilient WASH,
- Systems-thinking capability to support transformational WASH programming
- Proven ability to lead strategic, impactful initiatives in large organisations
- Strong understanding of planning, monitoring and evaluation in development
- Experience in knowledge management, learning and capacity development
- Proven experience of developing propositions and donor engagement and
- A track record of leading high-performing teams and supporting change
Although not essential, we’d prefer you to have:
- Working knowledge of French, Portuguese or Spanish
- Experience leading or managing applied research
- Experience establishing and promoting technical standards.
Closing date: Applications close 12:00 PM UK time on 11 May 2026. Shortlisting and Interviews may be scheduled on a rolling basis, and the role may close earlier if a suitable candidate is found. Therefore, we encourage you to apply at an early stage.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change !
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure.
The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers).
You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications.
You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams.
Key Responsibilities:
Supporter Experience Leadership:
· Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals.
· Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms).
· Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos.
· Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles.
· Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation.
Technical leadership:
· You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement.
· Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy.
· Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences.
Team management:
· Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans.
· Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken.
Knowledge, skills and experience needed:
· Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools.
· Experience of successfully managing teams through change and transformation.
· Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development.
· Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance.
· Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams.
· Strategic communications planning.
· Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success.
· Strong people skills –including people management, influencing at a senior level, and coaching across the organisation.
· Skilled at working collaboratively and able to lead for collaborative working.
· Confident with transformation and change management.
· Self-management and setting own goals and milestones against understanding of supporter experience strategy.
· Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills.
· Comfortable giving direction and making decisions where there is some degree of ambiguity.
· Able to help others develop a common focus and clarity in what they are trying to achieve.
· Ambitious, innovative, creative, target-driven and self-motivated.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Young People Support Worker
If you are the successful candidate, you will be joining a very tight-knit & supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for.
Location - Lambeth - Lambeth YP Assessment Time Out
Salary: £29,336 per annum
Closing Date: 05 May, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As a Young People Support Worker (London), you will provide practical, emotional, and goal-focused support to young people, helping them develop the skills, confidence, and resilience needed to move towards independent living.
You will manage a caseload of young people with a range of support needs, building trusted relationships and delivering structured, person-centred support plans. The role involves supporting young people through key transitions, including leaving care, sustaining accommodation, and accessing education, training, or employment.
Your work will be underpinned by the Depaul Endeavour Model, an assets-based and psychologically informed approach, ensuring young people are supported to build on their strengths and achieve positive outcomes.
In this role, you will:
• Provide safe, supportive accommodation and champion the wellbeing of every client.
• Deliver personalised support plans that empower individuals to achieve independence.
• Build positive, respectful relationships with colleagues, partners and the people we support.
• Encourage participation in education, training, employment, and volunteering opportunities.
• Contribute to a positive team culture and maintain a safe, welcoming environment.
• Commit to continuous learning and uphold Depaul’s values of respect, inclusion, and action.
About You
You believe in people — their strengths, their rights and their potential. You bring empathy, energy and a solution‑focused mindset to your work. You communicate clearly, stay organised and adapt well in a fast‑moving environment. You’re committed to inclusion, fairness and continuous learning, and you turn values into meaningful action, whatever your role.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.
Tenancy Support & Financial Wellbeing Project Worker
Hours of work: Full-Time, 37.5 per week (5 days per week)
Contract: 4.5-year fixed term (as this post is funded by the National Lottery)
Salary: £28,000 per annum
Location: Overstream House, Cambridge CB4 or at other locations within Cambridge
About Us
Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services.National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.
Wintercomfort is the only day-time service in the city, providing year-round advice and support for homeless or vulnerably housed people. Over the past three decades Wintercomfort has continued to grow and adapt to meet the needs of the homeless community.
Our specialist Housing Team provides expert advice and support to help people successfully navigate the search for housing and crucially, support them to sustain life away from the street.
About you and the Role
As a member of Wintercomfort’s Project Worker Team, reporting to the Senior Tenancy Support Officer the Tenancy Support & Financial Wellbeing Project Worker is responsible for delivering Wintercomfort’s specialist range of 1:1 Pre and Post Tenancy Support, implementing proactive, holistic strategies designed to prevent people from losing their homes, whilst simultaneously providing them with the financial tools and capability needed to sustain stability, aimed at empowering Service Users to move out of the spiral of homelessness and back into mainstream society, preventing homelessness and foster financial inclusion.
Key Responsibilities
- To provide emotional and practical support and assistance to prepare and assist Service Users to move into accommodation once a placement is confirmed, working with internal and external colleagues. To work in a flexible manner within Wintercomfort and the wider community to provide outreach and support services in person, occasionally in exceptional circumstances this could include in their own home when accompanied with external partners also includes via text, email, telephone and video calls.
- To provide a wide range of resettlement-based support along with the Senior Tenancy Support Officer to ensure Service Users access the most suitable housing pathway for their individual needs. To take the lead on all housing related referrals for Service Users. To ensure all suitable Service Users are registered and supported on Homelink.
- To provide crucial assistance to tenants, focusing on maintaining tenancies, managing money and debt and improving overall financial stability – including, signposting, budgeting, welfare benefits checks, rent arrears support, setting-up and managing utilities, housing related life skills, offering guidance and support to enable Service Users to maintain their own homes, aiming to prevent eviction and enhance quality of life.
- To provide on-going long term tenancy support to Service Users moving into independent living, this includes private rental housing or alternative housing pathways without any on site support. To assist with hand over post tenancy support to accommodation providers at a suitable point in the Service User support pathway, with the aim of enabling long-term independence.
- To ensure all Service Users have access to external grants and any available funding to support their individual needs to maintain their accommodation. Signposting and assisting with applications for funding to assist people moving into accommodation are supported with the appropriate items: floor coverings, white goods, basic furniture and home furnishings.
- To support residents to keep their current homes, including mediation with landlords, accessing legal support on evictions, addressing anti-social behaviour, identifying high risk groups targeting support towards vulnerable groups such as those fleeing difficulties, leaving prison, hospital or care systems.
- To ensure that accurate records are kept, documenting the support services provided to Wintercomfort’s service users onto the Salesforce/Inform system. Ensuring that record keeping meets the requirements of internal and external monitoring of outcomes, assisting with reports and case studies to the fundraising team.
One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people.
If you choose to come and work with us, you will find that we offer:
- Benefits – You will be eligible for benefits and services, including pension scheme, death in service benefit and free counselling and clinical supervision.
- A supported work environment - You will receive a comprehensive induction, and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.
- Training- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.
Closing date: Monday 11th May, 2026
Interviews will be taking place between the 19th – 22nd May 2026
Interested?
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, outlining why you are suitable for this role, it will be sent automatically to us.
We are committed to a proactive approach to equality, which includes supporting and encouraging all underrepresented groups, promoting an inclusive culture and valuing diversity. We make selection decisions based on personal merit and an objective assessment against the criteria required for the post. We do not treat job applicants or members of staff less favourably than one another on the grounds of sex (including gender reassignment), marital or parental status, race, ethnic or national origin, colour, disability (including HIV status), sexual orientation, religion, age or socio-economic factors.
No agencies please.
For more information about this role, please download the job description at the bottom of the advert. Then apply with your CV and covering letter outlining why you are suitable for this position.
About Spear York
In York, Spear is partnering with York Vineyard Church, which is part of the Vineyard network of churches.
The mission of York Vineyard church is to further the gospel of Jesus Christ, build up the faith of Christian believers, share in the training of workers, promote Christian education, advance the Kingdom of God and bring relief to the poor, the needy, the sick and elderly.
“Since hearing about the Spear Programme we have seen how well the coaching focusses on mindset, as well as skills, with the aim to support young people to thrive in the workplace, looking beyond just an initial job offer”.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life. We do this through the Spear Programme.
Key Information:
- Salary: £24,000 FTE
- Part-time, Permanent - Tuesday to Thursday
- 28 days annual leave pro rata, including bank holidays
- Closing date: Wednesday 6th May (we interview on a rolling basis and may close the role early if we find the right candidate)
- Assessment day: Wednesday 13th May
For more information please read through our Job Specification and Work with us pack.
If you require any reasonable adjustments as part of the recruitment process please let us know.
We deliver the Spear Programme in partnership with York Vineyard Church. We'd love you to take a moment to read their statement of beliefs and do get in touch if you'd like to chat or have any questions.
Person Specification
- An active Christian, able to personally represent the values of Spear and York Vineyard Church, and a commitment to grow and learn spiritually and as a Christian leader.
- A confidence in group facilitation, and a desire to learn and understand coaching techniques.
- Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education.
- An ambitious and self-motivated individual with the ability to exercise initiative, prioritise workload and work well under pressure.
- Excellent communication and interpersonal skills.
- High emotional intelligence, and a sense of humour and fun!
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Peer Support Worker
Reference: 354
Responsible to: Peer Support Team Lead
Working hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £25,233 per annum
Based: Letchworth + Herts Countywide travel required, depending on client need and waiting lists
Another exciting role has become available within our Peer Support Service.
About the Peer Support Services
Our Peer Support Service started 14 years ago, Since then, we have seen our service grow and we now offer Peer Support across the whole of Hertfordshire. Peer Support is the key service most requested by people and we now offer this in all of our 7 Wellbeing Centres across Hertfordshire. HMN’s values of Hope, Courage, Togetherness and Responsive form the basis of all the work we do.
Hertfordshire Mind Network provide a range of training opportunities, including our Peer Support Academy. Working in co-production with clients, staff, volunteers and stakeholders, we were able to create our own Peer Support Charter Values and these values form the ethos we work within our peer support team and the 2 academy courses we run which are: The Foundations of Peer Support and Supporting Others in a Peer Way.
About the Role
The Peer Support service provide tailored, personalised support for someone’s individual needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. This approach includes; Hope, Courage, Togetherness and Responsive. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person.
As a Peer Support Worker you will:
- Offer 1-1 peer support in Letchworth and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
- You will help co-facilitate our online Peer Support Group
- Meet client need and work within this personalised approach
- Work with clients in the community, within their home, as well as in one of our Wellbeing Centres
- Support clients in a peer support way
- Play an integral role in instilling HMN’s values through our 1-1 and group support
- Play a key part in the development and delivery of our groups
- Always ensure the delivery of quality services
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 15 May 2026
Interviews to be held on Tuesday 19 May 2026 in our Watford Wellbeing Centre. (Address will be provided)
Please note: Due to high numbers of expected applicants, we may close this advert early.
N.B. Please quote reference number 354 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Milton Keynes Christian Foundation isn't your average workplace. We are a local charity dedicated to growing people and communities through diverse social enterprises—from healthy food at our urban farm and cycling workshop refurbishing bikes to childcare and person-centred learning. We work specifically with young people looking for new ways to learn and develop, providing them with a community where they can truly belong.
We are looking for an experienced professional to manage our core administrative operations. This isn't just about spreadsheets; it’s about ensuring our social enterprises have the solid foundation they need to make a difference. Reporting directly to the Director, you will be a key member of our Executive team.
Your work will focus on three critical areas:
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Finance & Reporting: You’ll lead transactional processing in Xero, manage cash flow, and provide vital financial reports to our enterprise leads.
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Human Resources: You will oversee our recruitment life cycle, manage staff training (specifically Child Protection), and ensure our personnel files and DBS records are bulletproof.
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Facilities & Compliance: From negotiating utility contracts to taking ownership of Health and Safety and risk assessments, you’ll keep our physical and digital environment safe and efficient
Take a look at the attached job description for more information about the role, visit our website to see what we do, get in touch if you like to talk more.
The client requests no contact from agencies or media sales.
We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.
We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.
As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.
Please use your covering letter to explain how you meet the requirements of the role as laid out in the job description and person specification.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join an effective and encouraging team that helps people who are homeless find housing? You will be making a tangible difference every day.
HOPE worldwide provides a compassionate, person-centred housing service ‘Two Step’ that helps people find and sustain accommodation in the private rented sector and in supported housing.
The team spirit, opportunities for staff development, and the way that staff live out Christian values were instrumental in HOPE worldwide being awarded Investors in People Gold Accreditation.
The nature of the work will require someone who is resilient, quick to learn and is a good team player. Full training and regular support will be provided.
Relevant experience is desirable but not essential.
Salary: £29,000 – £32,000 per annum
Working hours: Full-time (37.5 hours per week - hybrid role: can work up to 2 days from home by arrangement)
Annual leave and benefits: 25 days annual leave plus Bank Holidays, 5% pension contribution, Employee Assistance Programme.
Requirements - this job is for you if you:
- Have good written and oral communication skills in English and can liaise with external agencies in a professional manner
- Can communicate compassionately and build trust to help people navigate challenging circumstances
- Have good IT literacy and organisational skills
- Can take initiative as a member of a team
- Can work under emotional pressure and respond to stressful situations professionally and with integrity
What will you do in the role?
- Assess client needs and suitability for accommodation in the private rented sector and/or supported housing via in-person meetings
- Provide advice, guidance and support over the phone, in person, and via email to clients and stakeholders
- Arrange viewings of suitable properties with clients and liaise with agents and landlords
- Make referrals to hostels and supported housing
- Assist clients to access grants and with benefit claims
- Support clients with issues such as rent payments, liaising with landlords and dealing with neighbours
- Update client records and referrers using our CRM system, In-Form.
- Work with the team to keep improving the service
Desirable Experience and skills:
At HOPE worldwide, we value both lived and learnt experience. The following skills and experience would be helpful but if you don't have them, rest assured that we value attitude and willingness to learn, not just experience and skills:
- Working within a team of professional staff
- Successfully building relationships with a variety of stakeholders
- Experience of working with a charity/third sector organisation
- Working or serving within an organisation with a Christian ethos
- Supporting people to resolve issues with benefit claims
- Personal experience of overcoming homelessness or disadvantage
- Supporting people to access or sustain accommodation
Equal Opportunities:
HOPE worldwide is an equal opportunities employer. We are committed to ensuring that our workplace is free from discrimination within the framework of the Equality Act 2010.
We welcome applications from candidates of all backgrounds. Candidates will require Right to Work in the UK.
Please note that our office is in Angel, Islington and is up two flights of stairs with no lift. The requirements of job applicants and existing members of staff who have a disability will be reviewed to ensure that, wherever possible, reasonable adjustments are made to enable them to enter into or remain in employment with us.
DBS checks:
Due to the nature of the role, a criminal record check is required before a final job offer is made.
How to apply:
Please submit a CV and cover letter outlining your motivation, skills and experience.
We know that there will be strong candidates who will not fit all the criteria, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
Shortlisted applicants will be invited to in-person interviews at HOPE worldwide’s office in Islington.
We look forward to hearing from you!



