Employment support jobs

HR Officer

Location: Remote (Occasional travel to one of the offices in Southampton, Welwyn Garden City, Glasgow, Plymouth, Manchester and Birmingham)

Salary: Up to £150 per day depending on skills and experience

Hours: Part time (22.5 hours per week)

EDT is an educational charity established over 40 years ago and we are going through an exciting period of transformation. We are looking for a motivated and creative person to join our dynamic team and work with our partners and volunteers to create and deliver our projects and experiences to young people interested in STEM and future (META) skills.

Our vision is to create a society which empowers young people, regardless of their backgrounds, to be excited by STEM opportunities and to be inspired about their potential developing the next generation of the UK workforce.

Our mission is to inspire young people, ensuring they have the opportunity and confidence to reach their full potential, enabling them to contribute to their communities and improve their social mobility. We do this by connecting them with industry and inspiring STEM role models, exploring pathways from education to employment, developing a broad range of skills to improve their work readiness and celebrate their achievements through Industrial Cadets Awards at each milestone.

EDT is committed to encouraging equality and diversity among our workforce, Trustees, and the programmes that we run. The aim is for our workforce, governing structures and the programmes that we run, to be truly representative of all sections of society, and for each EDT Employee, Volunteer and Participant to feel respected and able to give their best.

The Role

The HR Administrator will provide essential administrative and coordination support across the charity, ensuring that HR processes run smoothly and efficiently. As a small operational team with limited capacity, we are seeking additional support to ease the administrative workload currently carried by managers and the Finance & HR Manager. The postholder will help ensure staff are onboarded and supported consistently, that key HR tasks are completed on time, and that accurate records and documentation are maintained. This role focuses on strong organisation, attention to detail, and customer service rather than HR expertise, with access to external HR advice available when needed.

Key Responsibilities

Recruitment & Interview Administration

• Post job adverts and support recruitment administration, including scheduling interviews and coordinating candidate communications.
• Assist hiring managers with preparing interview materials and ensuring recruitment documents are filed appropriately.
• Carry out pre-employment compliance checks such as right-to-work verification.

Onboarding & Offboarding

• Prepare and issue contracts of employment and set up new starters in the HR portal.
• Calculate and communicate holiday entitlement for new starters.
• Support new employees during onboarding by responding to routine queries and ensuring required information is collected.
• Manage DBS/PVG applications and renewals, ensuring certificates are returned and recorded. Track references
• Support the offboarding process: acknowledge resignations, confirm holiday balances, and ensure all documentation is completed.

HR Administration & Employee Lifecycle Support

• Process changes to staff records including hours changes, contract updates, promotions, or flexible working arrangements.
• Maintain accurate and up-to-date employee information in the HR portal, including absence recording.
• Respond to day-to-day HR queries from staff and managers, signposting to the Finance & HR Manager or external HR support when needed.
• Update HR templates, documents, and policies on the HR portal.
• Monitor and track probation reviews and send reminders to managers.

Compliance, Training & HR Systems

• Track and record completion of mandatory training (e.g. safeguarding, GDPR, health & safety).
• Ensure digital and paper records comply with GDPR and safeguarding requirements.
• Assist with the implementation and ongoing administration of a new HR system or portal. Support the annual review of HR policies by updating documentation and coordinating communication

Skills and Qualifications

• Experience in an administrative or coordination role, preferably within a busy office or operational environment.
• Exposure to HR processes (such as onboarding, record-keeping, or recruitment admin) OR a willingness to learn and develop HR process knowledge.
• Good understanding of the basic steps involved in HR administration (e.g., issuing contracts, updating records, tracking absence).
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Confident in using digital systems and maintaining accurate records; experience with HR systems is helpful but not essential.
• Clear and professional communication skills, both written and verbal.
• Ability to handle confidential information appropriately.
• Proactive, reliable, and able to work independently within a supportive team structure. Competent user of Microsoft Office/365 (Word, Excel, Outlook, Teams).

Desirable

• Experience providing administrative support in a charity, education, or small-team environment.
• Familiarity with safeguarding, mandatory training requirements, or DBS/PVG processes. Experience supporting organisational processes or system implementation.

To Apply

 If you feel you are a suitable candidate and would like to work for EDT, please do not hesitate to apply.

Please note: Although this advert is scheduled to run for a month, interviews will take place on a rolling basis and the vacancy may close early.

Job Title: Steps to Success Project Coach (7- Months Maternity Cover)

Location: Hastings covering the East of the County

Salary: £26,000 – £29,291 per annum (depending on experience)

Hours: 37 hours per week (full-time)

Contract: Fixed Term

Reports to: Area Manager  

 

 

About CXK

CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:

·Ethical – We work with professionalism, honesty and integrity

·Passionate – We reach out enthusiastically to all who need our support

·Innovative – We inspire, enhance and improve

·Collaborative – We engage, support and share with others

Steps to Success

CXK delivers the Steps to Success programme across East Sussex, in partnership with East Sussex County Council.  

Funded by the Careers Enterprise Company, this exciting project delivers a tested model across secondary schools, supporting young people in year 11 to achieve successful post 16 pathways.

 

The Team

The Project Coach will be based within CXK’s Youth Employability Service (YES) and will undertake regular careers-based interventions with young people, supporting them to understand their options and take steps toward achieving their goals around education, training and /or future employment. The coaches’ approach is focused, creative and persistent, building on young peoples’ confidence and motivation alongside their skills and personal growth.

About the Role

We are seeking a dedicated and compassionate Project Coach.

You will support a caseload of young people in Year 11, seeing them in their school setting or in the community if they are not attending school. Working across the East of the county, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.

You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required.  Also supporting parents/carers to be aware of their young person’s next steps and the opportunities available.

 

 

About You

This is a fantastic opportunity for someone with experience working with young people, especially SEND and Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage your caseload and make a genuine impact on the lives of the young people you support.

Skills and Knowledge

At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.

 

 

Minimum Criteria

· An understanding of the needs, and challenges faced by young people who are at risk of not being in education, employment or training

· Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting

· Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders

 

 

Essential Criteria

· A willingness to travel with a full UK drivers’ licence and use of own vehicle

· Experience working with young people

· Demonstratable experience of engaging and supporting young people.

· Be aware of risks, health & safety and safeguarding concerns, to act and escalate as appropriate 

·Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals

·Experience of assessing individual needs, develop action plans, and monitor progress

·Skilled in managing a varied caseload and maintaining accurate and confidential records

·Understanding of the post-16 education, training, and employment landscape

·Ability to build trust and maintain regular, consistent contact with young people

·Self-motivated and able to work independently as well as part of a team

·  Competent in using IT systems, databases, and digital communication tools

Employee Experience

A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Steps to Success programme, this role gives you the chance to empower and motivate young people to take positive steps into further education, employment, or training.

You’ll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. You will balance 1:1 support, multi-agency collaboration, school visits, and parent/carer engagement. It’s a role that requires initiative, empathy, and a passion for supporting opportunities for young people who need it most.

At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. You’ll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.

Benefits of working with us

Our employee benefits include:

·  30-33 days holiday, plus bank holidays

·Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)

·Benenden private healthcare cover

·   Flexible working

·   Enhanced maternity and paternity leave

·Training and development programmes and opportunities

·Mental and physical healthcare initiatives and more

Recruitment Timeline

Vacancy closing date: Sunday 14th December 2025

Application review date: Monday 15th December 2025

Interview date: Wednesday 17th December 2025

Useful Information

If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment AT CXK dor ORG

Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.

The Beyond Food Foundation is looking for a Head Training and Events Chef.

Do you have the skills to train groups of young people and vulnerable adults to achieve amazing things in the kitchen? 

Do you want to be part of helping to change people's lives?

We are looking for someone inspirational to lead on our in-kitchen skills training and drive high standards of food production across all training and events. 

You will bring industry insights and experience to the role, leveraging these to support trainees into further training, work or volunteering roles in hospitality.

Our programmes are built around the kitchen and dining table, you will work closely with a Food Engagement Lead to craft sessions and experiences to leverage the power of food for changing lives. 

£40,000 - £44,000 experience dependant -  40hrs per week -  Generally Monday - Friday. 

The Foundry, E6 5NX and across London as required. 

28 Days annual leave + bank holidays.

Retail Van Driver  

Warehouse in Knaresborough, North Yorkshire, with travel required across the Yorkshire Region  

We are committed to paying the Real Living Wage. 

About us  

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.   

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.  

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.   

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.  

  
The Benefits  

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.  

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Van Driver, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.  

The Role 

We are currently looking for a Retail Van Driver to join our Retail, Services and Operations team.

Reporting to the Warehouse Operations Manager, you will be part of the team responsible for ensuring the efficient running of the donation centre and warehouse. The primary focus of this role is to deliver stock to our retail shops across Yorkshire in a timely manner. However, at busy times you will also be required to assist with general maintenance tasks and supporting with the removal of general waste through the appropriate channels whilst working in compliance with all relevant Health and Safety legislation and our Driving for Work policy. 

Specifically, you will: 

• Carry out deliveries of donated stock to shops ensuring that the shops receive the stock that they have requested from the Donation Centre. 

• Complete collections of furniture and goods across Yorkshire, including the disposal of waste materials, as directed. 

• Assist with the moving of furniture and other goods between shops and the Donation Centre. There will also be a requirement to collect goods from donors. 

• Be responsible for day-to-day vehicle maintenance, including completion of the weekly vehicle maintenance checklist and daily visual checks. 

• Ensure charity vehicles are left secure, clean and presentable at the end of the day and ensure any vehicle defects and damage promptly are reported in accordance with charity procedures. 

• Be an ambassador for the charity whilst driving branded vehicles, ensuring that you drive carefully and mindfully of other road users. 

• Create a positive, professional, warm welcome for all visitors. 

• Seek opportunities to actively engage with visitors to enhance their visit and further promote the profile of the charity. 

• Be responsible for conducting an initial assessment of the quality of goods collected, including furniture which will include declining donations that are unsuitable for sale and may contravene the Sales of Goods Act 1979. 

• Be knowledgeable about, and an ambassador for the charity so that you are able to answer questions and answer any queries. 

• Promptly report any accidents, incidents or unsafe occurrences to the Facilities Manager via the charity reporting procedure. 

 
About You 

To be considered for this role, you will need: 

• To be ideally educated to at least GCSE standard or equivalent, including Maths and English. 

• To have the ability and willingness to travel across the Yorkshire region. 

• To have a full UK driving license with less than 6 penalty points. 

• To have a willingness to undertake any additional training as required. 

• To be highly organised with good time management skills.

• To be able to prioritise workload, meet deadlines and adapt to changing deadlines.

• To be able to demonstrate a good standard of written and numeracy skills or confident in using available tools to support with this.

• To be passionate about delivering good customer service both internally and externally.

• To have good communication and interpersonal skills. 

• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include: 

• A check on your employment history by seeking two references 

• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006 

• A DBS check at enhanced level 

Application 
 

Before applying, please visit our website to view the full role profile and visit our Careers Page to find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 31 December 2025. Please read our privacy notice before applying.

The charity is a responsible and flexible employer.  We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us. 

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Supported Housing Worker to play a pivotal role in our Criminal Justice Service in Bromley.
Sounds great, what will I be doing?
The role involves providing comprehensive support to service users in accommodation-based services, particularly those with complex needs such as substance misuse, homelessness, and offending histories. Key responsibilities include building positive, professional relationships with service users, supporting them to manage their tenancies, and working towards sustainable independence. Staff are expected to assess individual needs using organisational tools, guide users in developing tailored support plans, and assist them in achieving personal goals, including moving on to more independent living arrangements.
In this position, the emphasis is on empowering service users to improve various aspects of their lives. This includes encouraging them to take responsibility for their health, finances, and behaviour, and supporting their access to necessary services such as healthcare, substance misus
e treatment, and mental health support. The role also involves motivating service users to engage in activities that promote wellbeing and helping them access opportunities in education, training, volunteering, and employment, thereby improving their financial security and life prospects.
The position requires a collaborative and proactive approach, working closely with other professionals, agencies, and colleagues to provide coordinated support. Staff are expected to contribute to service development, maintain accurate and confidential records, and demonstrate a commitment to professional standards and continuous improvement. Flexibility, resilience, and a positive attitude toward change are essential, as is the ability to represent the organisation effectively in interactions with external stakeholders and to contribute to the promotion of its values and service standards.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
Here's what the team will be looking for
The ideal candidate will be committed to developing positive, supportive relationships with service users who have complex needs such as homelessness, substance misuse, and a history of offending. They will be adept at using strengths-based and person-centred approaches to help individuals maintain independence and work toward personal goals, especially around securing and sustaining accommodation. A strong understanding of assessment tools and key-working practices is essential, as is the ability to help service users identify their strengths, manage daily responsibilities, and plan for positive move-on, particularly into private sector housing.
The role demands someone who can empower service users to take control of their wellbeing, including addressing substance misuse, managing finances, and engaging in mental and physical health services. The candidate should also be able to support service users in accessing opportunities that enhance their financial and personal development, such as employment, training, and volunteering. Effective liaison with other professionals and agencies is critical to delivering coordinated support, and the ability to advocate for service users during case conferences and care planning is a key aspect of the role.
The person must be a proactive and collaborative team player who upholds high professional standards and contributes to service improvement. They should demonstrate resilience, a willingness to adapt positively to change, and a commitment to promoting the organisation's aims. Strong administrative skills, confidentiality, and timely record-keeping are crucial. Additionally, the ability to build external relationships and represent the service effectively with key stakeholders and commissioners is essential to support the broader aims of the organisation.       
Interview Steps

We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Are you passionate about supporting people with care, fairness, and integrity? Do you have a heart for service and a strong foundation in HR casework? We are looking for an HR Wellbeing Case Worker who shares our values and is committed to fostering a workplace culture rooted in dignity, respect, and compassion.

About the Role

We are looking for an HR Wellbeing Case Worker who is experienced in dealing with challenging and quite emotive case work.  The Wellbeing team is a small team that sits within the HR function and deal solely with the wellbeing of ministers and staff. This very busy team engages with people who can be going through a number of life challenges and need support in being able to return or remain in work in order to  flourish.

We are looking to increase capacity within the Wellbeing team to undertake a breadth of responsibilities including standard and complex cases.  You will play a vital role in managing the high volume of wellbeing cases with professionalism, empathy, and integrity ensuring that all cases are handled in a timely manner, with sensitivity, fairness, and in alignment with both employment law and our Christian ethos.

This role offers a unique opportunity to combine professional HR expertise with a clear understanding of wellbeing within a holistic context.

About You

You will have experience in dealing with HR casework, with a strong and practical understanding of employment law and HR best practice. With excellent communication and interpersonal skills, you will offer clear advice and guidance to our service users and deal with all aspects of supporting an individual’s wellbeing. You will promote wellbeing and support the church’s commitment to justice, inclusion and pastoral care in all HR processes.

Why Work With Us?

We offer a supportive, inclusive, and spiritually grounded workplace where your HR expertise can make a meaningful impact. You’ll be part of a team that values integrity, collaboration, and the wellbeing of every individual.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact our HR team (details available on the website).

Closing date: 5 January 2026

Interviews (online): 27 January 2026 (morning)

We're looking for a kind, empathetic and resilient Support worker to join our Homelessness and complex needs Service in Kensington & Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Support Workers will devise person centred support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Staff are expected to work 8 hours daily on a shift rota basis. This will include weekend working. Shifts are 7.30am to 3.30pm and 2.00pm to 10pm.

The fixed term contract is for 6 months.

What you'll do:
* If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Ability to cope positively with challenging and diverse behaviour

What you'll bring:

Essential:
* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:
* Relevant specialism experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please full Job description on our website

As a Support Worker at Ace of Clubs drop-in day centre supporting people who are homeless and facing adversity, you will play a key role in supporting individuals who may be navigating chaotic lifestyles, trauma, and multiple disadvantages. You will provide practical and emotional support, help people access essential services, and work to empower them to move towards independence.

Your role will involve working directly with service users, managing case records, liaising with partner agencies, and contributing to the smooth running of our busy centre. Ultimately, you will support people to overcome barriers, develop essential skills, and build confidence in navigating life challenges and providing advocacy where needed.  In particular, you will be on duty as Support Worker during our busy, daily lunchtime service - responding to the needs of a variety of guests – on a busy day we can reach 150 – 200 guests visiting our service.

In addition, Ace of Clubs works with a wide range of volunteers and partners on a daily basis including food partners, health partners, corporate, individual and client volunteers.  Your role will also be required to support the team in the smooth functioning of these areas, for example liaising with partners on site, showing around volunteers or feeding back any issues during lunch service.

You will also be required to support the Centre Manager with the operations and building’s co-ordination, including carrying out weekly health and safety checks as required, i.e. fire alarm checks, legionella checks etc., meeting onsite contractors, counting and logging cash takings, responding and filtering the central email account and making food and supplies orders. You will be provided with comprehensive training in these areas.

Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.

We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Closing date for applications: 9:00 on Friday 2nd January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

We’re looking for a highly organised, detail-driven Business Support Officer to support our team, board, and daily operations. If you thrive in a friendly, flexible, and purpose-led environment, this could be the role for you.

The Business Support Officer will be a key part of Together Active, helping to ensure everything runs smoothly.

You’ll provide essential business, operational, and governance support that allows the team to do their best work. You will also be the go-to person for supporting Board and committee processes, making sure all governance standards are met.

It's all about helping the team thrive in a collaborative,inclusive and creative environment.

Role Outcomes
1.Our Team Feels Supported: The Together Active team can rely on you for administrative support, so they can focus on their core responsibilities while you handle the business support tasks with ease.
2.Organised Board & Committee Meetings: Meetings run smoothly, with all governance needs taken care of, so everything is in place for informed decisionmaking.
3.Effective Processes: Admin and operational tasks are simple, efficient, and help the team work more productively.
4.Compliance assured: Pre-employment checks and HR records for staff and volunteers are completed and updated correctly, ensuring compliance with legal and organisational standards.
5.Event Support and Coordination: Events are planned and executed seamlessly, with all logistics and on-site needs addressed effectively.

What does this mean day to day?
Your duties will tie directly to the outcomes above, and you’ll have plenty of freedom to manage these tasks in a way that works best for you. With guidance from your line manager, you’ll be empowered to find creative solutions.

General Business, Operational, and Administrative Support
·Help with event coordination, from setting up events to liaising with external organisations, and providing on-site support when needed.
·Take care of the daily admin, including scheduling meetings, keeping office supplies stocked, and making sure the office environment runs smoothly.
·Manage Together Active’s inboxes and SharePoint: responding to enquiries and passing messages on to the right team members, and making sure our information is organised and easy to find.
·Work with external partners to make sure we get all the documents we need for projects in a timely manner.
·Assist with team logistics, including travel arrangements, organising team meetings.
·Handle office management tasks, like managing supplier relationships and ordering office equipment.
·Ensure pre-employment checks for new staff and volunteers are completed efficiently.

Board, Committee, and Governance Support
·Provide support for Board and committee meetings, including scheduling, preparing agendas, sending out papers, and taking minutes.
·Keep all governance-related documents, like Board packs and meeting minutes, organised and up to date.
·Coordinate the logistics of Board and committee meetings, making sure everyone’s well-prepared and informed.
·Help prepare reports and documents for the Board to review and make decisions.

We’re committed to building a team that better reflects the communities we work with. That means making equity part of everything we do, including how we recruit,support, and develop our people.
We know we have more to do. Our current team doesn’t yet reflect the diversity we want to see, and we’re actively working to change that. If you identify as disabled, neurodivergent, LGBTQIA+, from a global majority background, or have experienced exclusion in other ways, we especially encourage you to apply.
Every application is assessed on merit. Where candidates are equally qualified, we may use positive action in line with the Equality Act to support candidates from underrepresented backgrounds, particularly in relation to race and disability.

We care about the work, but we care about the people doing it too. We know how demanding system work can be. It requires patience, creativity, and emotional labour. That’s why we’re serious about building a culture that’s rooted in our values of compassion, creativity, inclusivity, and collaboration.
Our team work flexibly, with a mix of home, office, and in-person time across Staffordshire. We focus on outcomes, not hours at a desk. We’ll agree what works best for you and the role together. We’re based in Stafford, but our work takes us all over the county, and candidates will need to be able to work flexibly to support that.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.

Sounds great, what will I be doing?

The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community. From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You have a strong understanding of recovery principles and varied recovery approaches, with experience supporting individuals with mental health and dual diagnosis needs. You are confident in crisis management and able to communicate with dignity and respect. You hold knowledge of relevant legislation, including CPA processes, and understand safeguarding responsibilities and how to respond appropriately.

You work effectively both independently and as part of a team, with the ability to support and induct new peer staff and volunteers. You can collaborate with statutory services such as the NHS and maintain awareness of health and safety requirements within frontline settings. You are flexible and able to work early, late, weekend, and bank holiday shifts to meet 24-hour service needs.

You also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written communication and use MS Word, Outlook, and online systems confidently.

When will I be working?

You will be working Monday to Sunday on a shift rota starting from 08:00 until 23:00 at the latest

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Coach’s role will be to engage with our adult beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families.

Adopting a holistic, person-centred approach, she will support beneficiaries both to reach short term goals (through the delivery of Information, Advice and Guidance) and to develop the resources, skills and behaviours necessary to make longer term progress (through Coaching) across the five ‘pillars’ of our social mobility framework:

• ­ Employability 
• ­ Education 
• ­ Family stability 
• ­ Money management 
• ­ Resilience and well-being 

We currently have 3 Social Mobility Coaches on the team.  Whilst supporting women across all five pillars, each Coach has specific areas of responsibility, which may change from time to time.  We anticipate that for the first twelve months of employment at least, this new Coach will have specific responsibility for building out our Employment offer.

BACKGROUND

Ashiana is a ‘by and for’ women led BME VAWG service with 30 years’ experience in delivering a holistic range of specialist services to South Asian, Turkish and Middle Eastern women affected by Violence Against Women & Girls (VAWG).

OUR SERVICES

Ashiana runs three refuges with a total of 29 bedspaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG, enabling them to make informed decisions and exit violent relationships. We provide a legal service supporting women with no recourse to public funds to help resolve their immigration status.

Counselling is offered for women and girls affected by VAWG. The counselling service works from an integrative stance, with the focus of providing a holistic service whereby we also work alongside other services and provide specialist domestic violence group work. The emphasis of therapeutic work with our clients is from a trauma informed model.

We also deliver an education programme for young people in secondary schools in East London aimed at preventing domestic violence and enabling young people experiencing domestic violence to access appropriate services. The prevention service includes delivering a whole school approach in schools to young people as well as group work to women and girls across North East London boroughs as well as community engagement activities and delivery. We deliver a range of awareness raising workshops for young people in the community and training on domestic violence for professionals in the voluntary and statutory sector.

PRIMARY TASK:

The post is instrumental in overseeing the delivery of a comprehensive package of services and care for women in our refuges. To provide a safe environment and a service that is appropriate to the needs of young BME women particularly those from South Asian, Turkish and Middle Eastern communities and to support ex-clients following resettlement.

The post holder will have a caseload of clients and be responsible for providing advice, advocacy, casework and support to women and girls, advocating on behalf of these women and making others aware of their particular needs. The post-holder is required to demonstrate sensitivity and an awareness of the culture and needs of minoritised communities in all aspects of their duties and responsibilities.

Please see the attached the full job description

If you share our vision that ‘every young person should be supported to gain the confidence, independence and skills they need for a better and brighter future’ we might have the perfect role for you!

ThinkForward is recruiting a Community Coach based in Islington and surround communities in London to deliver our unique programme supporting young people into further education and employment. If you are….

· Passionate about, and have experience in, supporting young people to make amazing decisions about their futures

· Committed to equity, diversity, anti-racist and anti-discriminatory practice

· Persistent, empathic and agile in your style of work and able to apply a coaching approach to the delivery of our programme

· Able to tell the stories of our work through data

· Confident in running one-to-one and group work sessions

· Knowledgeable of employability practices and the importance of tailored progression planning for young people

…then please click on the attached job pack for our role description and information pack for more details about ThinkForward and the role you could play, then apply via CharityJob with your CV and cover letter.

We look forward to hearing from you.