Engagement and communications officer jobs in hackney, ceredigion
Battersea is embarking on a transformative journey with our Launchpad Programme – a major cross-organisational initiative to consolidate all customer and animal data into one integrated CRM system. As part of this ambitious project, we are creating new roles to support our teams as they contribute to programme activity.
Supporter-Led Fundraising has been identified as a major growth opportunity in our Income Generation strategy, and we have ambitious plans for it going forward. This contract role will independently manage the planning, development, and delivery of Battersea’s Supporter-Led Fundraising programme, as well as provide support to the wider Events and Supporter-Led Fundraising team on other projects.
We are seeking someone with experience in Supporter Led Fundraising programme development, who can hit the ground running to lead on the delivery of our ambitious plans.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 3rd July 2025
Interview date(s): W/c 14th July 2025 & 21st July 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
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We’re looking for a brilliant Executive Assistant to join our team and play a central role in supporting our Chief Executive and governance functions. This is a fantastic opportunity for someone who thrives on organisation, loves working with people at all levels, and wants to make a real impact at the heart of a professional membership body.
The voice of environmental health since 1883, CIEH is the professional body for environmental health representing nearly 8,000 members in the public, private and third sectors. Building on its rich heritage, CIEH ensures the highest standards of professional competence in its members, in the belief that through environmental health, people’s health can be improved. Our vision is “safer, cleaner and healthier environments for the benefit of all”, and this role is key to helping us deliver our vision.
You’ll be the engine behind our Board and Committees, ensuring meetings run smoothly, papers are published on time, and actions are followed up. You’ll also support our governance processes—from elections and inductions to compliance and AGM planning. And as Executive Assistant to the CEO, you’ll manage diaries, coordinate briefings, and help drive forward key projects and events.
If you have strong experience in executive support, brilliant organisational and time management skills and the desire to be a key team member in a professional membership organisation then we would love to hear from you.
- Salary: £40,000 - £45,000
- Contract type: Permanent
- Location: Remote with 1-2 days per month travel to London Office
- Closing date: Thursday 3 July 2025
For more information, please see the job description and person specification.
The client requests no contact from agencies or media sales.
This is an exciting opportunity for an individual with demonstrable experience of coordinating projects to support the implementation of a new parish revitalisation programme that will enable 70-80 parishes over the next 9 years to grow and flourish through their participation in a two-year programme of learning, reflection and action.
This is a new role, giving the opportunity to be involved from the start of the programme and play a key part in supporting its development over time.
Key Responsibilities
- Ensuring the smooth running of the programme, engaging with parishes, trainers and other Diocesan staff teams.
- Oversee communication and coordination of training weekends, attend the weekends and support ongoing engagement and support for parishes.
- Contribute to ongoing evaluation of the pilot, ensuring that learnings are captured and applied in the future.
We’re Looking for Someone Who:
- Has experience in project coordination and management, able to deal with many and varied tasks and prioritise work to meet timescales.
- Is a confident organiser, with good interpersonal and social skills, who is flexible and can work with others and remain calm under pressure.
- Is a gifted communicator, experience in group facilitation and able to deal with a variety of people from differing backgrounds and authorities.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.



About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
We have a strong Fundraising & Communications team with a clear strategy in place to achieve growth of voluntary income from £2.7m-£4.1m a year by 2028. We’re seeking an innovative and driven fundraiser to lead some of our less-developed areas of Fundraising to achieve the potential that we know that they have. This includes Major Gifts, Trust Fundraising and Legacies, and supporting our Service Delivery team to identify opportunities and submit Statutory tenders as appropriate.
In addition to leading on the strategic planning for growth in the areas outlined above, you’ll be confident in establishing relationships across the organisation, collating the data and information needed to ensure that Fundraisers are able to build an excellent case for support to take to their donors. You’ll also be excited about helping us to incorporate our clients’ lived experience of homelessness into our fundraising activity wherever possible.
You’ll report directly to the Director of Fundraising and Communications, acting as a leader within the Fundraising & Communications team.
Full job description can be found on our website
Salary: £51,939
Closing Date: Tuesday 1st July
Interview Date: Monday 7th July
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Are you looking for a new challenge and a great opportunity to make a positive difference at leadership level? Ambition Aspire Achieve is hiring a Deputy Chief Executive / Finance Manager, to support the charity’s growth and next phase of development.
About Ambition Aspire Achieve (AAA):
Ambition Aspire Achieve is a well-established and highly respected children and young people’s charity rooted in Newham, east London. Founded in 2016, we now deliver high-quality, inclusive and accessible services to over 950 children and young people through our youth and play hubs in Canning Town and Stratford. We reach many more through a growing outreach programme delivered in schools and local communities across Newham.
Our work is grounded in creating safe, nurturing spaces where children and young people can thrive. We place particular focus on those who are vulnerable, disadvantaged or have additional needs, offering meaningful opportunities, enriching experiences and tailored support.
As we continue to grow and deepen our impact, we are seeking a passionate, skilled and values-driven leader to join us in a newly created and pivotal role within our senior leadership team.
The Role: Deputy Chief Executive/Finance Manager
We are seeking a proactive and strategic leader, with strong financial and operational acumen to strengthen the charity’s internal infrastructure. The role will lead on financial management and oversight, supporting the Chief Executive at a senior level, playing a vital part in ensuring the AAA’s long-term financial resilience, equipped the charity to deliver its mission for years to come.
This is an exciting opportunity for a forward-thinking charity professional to combine senior-level leadership with hands-on financial management and organisational insight.
Key responsibilities include:
- Strategic financial oversight and budget planning support.
- Management daily finance operations including payroll, cash flow, audits and reporting
- Leading statutory compliance and financial risk management
- Supporting strategic planning and business development alongside the Chief Executive
- Representing the charity externally and deputising for the Chief Executive at senior forums
- Line managing and overseeing back-office functions
- Providing operational insight and help to develop infrastructure and systems
What we’re looking for:
We’re seeking someone with proven experience in charity, public or social sector leadership who thrives on both strategic challenge and operational delivery. You will have a strong grasp of charity finance, exceptional communication, leadership and problem-solving skills and a demonstrable passion for improving outcomes for children and young people.
What we offer:
- 25 days annual leave + bank holidays (increasing annually up to 29 days)
- Pension scheme
- Employee Assistance Programme
- A collaborative and supportive working environment
- The chance to make a tangible difference in young people’s lives
- Flexibility wherever possible to suit individual needs.
How to apply:
For an informal discussion about the role please contact AAA's Chief Executive Jonny Boux.
Application deadline: Friday 27th June 2025 at 5pm.
Ambition Aspire Achieve is committed to safeguarding and promoting the welfare of children and young people. All staff are required to undergo an enhanced DBS check. Our recruitment and selection processes are in accordance with best practice in safeguarding children and young people. We are proud to be an equal opportunities employer. We value diversity and welcome applicants from all backgrounds.
To provide children and young people in the London Borough of Newham with fully inclusive experiences and opportunities to flourish.




The client requests no contact from agencies or media sales.
Job summary including context
Young Women’s Trust champions young women aged 18 to 30 on low or no pay. We’re here to create a more equal world of work and raise young women’s incomes.
We offer young women free coaching, feedback on job applications and information to help them get where they want to be. We bring together a network of thousands of young women to support each other, build their self-belief, and have their voices heard. We work with young women to campaign for equality in the workplace. And our research provides insight into what young women’s lives are really like, fuelling our campaigns for change.
About the role
Over the next five years, our fundraising team are embarking on an ambitious growth strategy to increase our income from c. £1m to £1.7m. This is alongside our commitment to spend a significant amount of our organisational endowment to invest in our campaigning, new services, digital capabilities and core infrastructure.
We have recently reshaped the team to create a new Partnerships and Philanthropy (P&P) programme. This unites our corporate partnerships, major donors, and trusts & foundations. With P&P contributing around 80% of our total fundraised income, this is a vital and expanding area.
This new role will support the new P&P Lead in providing outstanding stewardship to Partnerships & Philanthropy supporters, ensuring every commitment is delivered with care and purpose. You’ll play a key role in activating partnership activities, shaping standout content, and helping to build lasting, transformational relationships that drive real impact for young women.
EDI statement and sense of flexible working and workplace culture
Young Women’s Trust strives to be an inclusive and representative organisation. We are committed to appointing individuals from a wide range of backgrounds, lived experiences and cultures. We particularly encourage applications from racially minoritised candidates. We use positive action under section 159 of the Equality Act in relation to race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the racially minoritised candidate in order to diversify our staff team.
You’ll be joining a team that will embrace your ideas and support and encourage you to bring your whole self to work. We can make reasonable adjustments throughout the application process and on the job. If you have particular accessibility needs, please get in touch and let us know any requirements you may have.
Young Women’s Trust is a Living Wage employer and we commit to Show the Salary for every job we advertise. Non-graduates are welcome and we offer a wide range of flexible working options including job share, part-time and compressed hours, different start and finish times and working from home.
We offer:
- 27 days annual leave plus bank holidays – rising annually to a maximum of 30 days
- Enhanced parental leave irrespective of length of service
- Up to 52 weeks maternity leave - 26 weeks at normal rate of pay, 13 weeks statutory maternity Pay, 13 weeks unpaid
- 2 annual wellbeing days
- Annual discretionary organisation Christmas closure (25th December – 1st January)
- 5% pension contribution
- Employee Assistance Programme
- Learning and development budget
- Flexible working which is fully embedded in our working culture
Deadline to apply – Friday 4th July, 5pm
You must have the right to work in the UK to apply for this role. We are not able to sponsor work visas for non-British applicants.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our passionate and experienced fundraising team and take your first steps into a rewarding career in the charity sector.
As Fundraising Assistant, you will gain hands-on experience across a wide range of income-generating activities while developing outstanding supporter engagement skills. From processing donations to attending events alongside our celebrity ambassadors, you will play a vital role in supporting our mission.
This is a fantastic opportunity to contribute to exciting fundraising initiatives, both online and offline. You will also have the chance to support high-profile campaigns such as Mental Health Awareness Week and World Mental Health Day, while bringing your own ideas to the table.
Key Responsibilities:
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Provide day-to-day administrative support to the fundraising team
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Ensure accurate donor data entry and database management
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Assist with the planning and delivery of events and campaigns
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Support marketing and social media activity to boost awareness and engagement
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Collaborate with colleagues to enhance supporter journeys and communications
We are looking for someone who is enthusiastic, organised, keen to learn and have a "can do" attitude. If you are passionate about mental health and want to make a real difference, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Association of Directors of Public Health (ADPH) is a Charity and Company Limited by guarantee and is the representative body for Directors of Public Health (DPH) in the UK. The Association has a rich heritage, its origins dating back more than 160 years. It seeks to improve and protect the health of the population through collating and presenting the views of DsPH; advising on public health policy and legislation at a local, regional, national and international level; facilitating a support network for DsPH; and providing opportunities for DsPH to develop professional practice.
We are now looking to appoint to the full-time, permanent position of Development Programme Manager. The successful candidate will work with our Head of Development and Engagement to develop and deliver our comprehensive membership offer to our range of members.
In addition to managing their work programme they will act as Project Manager for some ADPH events, participate and lead cross team projects and line manage and oversee the work of our Project Administrators and Coordinators.
Candidates will be required to demonstrate experience of working in a training and leadership development environment, as well as a background in event and workshop management. Working with our senior stakeholders will require excellent communication and interpersonal skills, alongside a proven ability to prioritise a busy and varied workload.
The Association operates a hybrid working model, with an office in central London for staff who wish to attend, and welcomes candidates from across the UK. There is however a requirement that all staff attend our regular ‘face to face’ team meetings, further details of which can be provided ahead of any application by contacting the address shown in this posting.
We reserve the right to interview candidates ahead of the quoted closing date so do urge those wishing to apply to do so as soon as possible.
All applications must include a current CV and a covering letter outlining why you believe you are a strong candidate for the role to be considered for interview.
Applications should be sent to no later than noon, Friday 11th July.
To be considered for interview a covering letter outlining why you believe you are suitable for the role must be included with your current CV.
The client requests no contact from agencies or media sales.
Our client are the only UK charity dedicated to supporting the health and wellbeing of UK bank workers, past and present, and their families.
Each year, they help thousands of people facing financial difficulty, health challenges, caring responsibilities, domestic abuse and more through their 40 strong passionate staff team and by investing £5.4m. Through advice, specialist referrals and financial assistance, they offer practical, personalised support to those who need it most.
Demand for our client’s services continues to be high – and the financial pressures on the organisation have grown. That’s why they have launched a new strategy focused on deepening their impact, building long-term resilience, and reaching those most in need.
Chief Operating Officer
Location: Hybrid with typically three days a week in the London Office (City)
Salary: Up to £90,000
It’s an exciting time to join the charity as they evolve the way they work, grow new income streams, and strengthen their influence across the banking sector. They are embarking on a new three-year strategy, which has led to the establishment of the new post of Chief Operating Officer, to help drive the organisation forward.
As Chief Operating Officer, you’ll deputise for the CEO, playing a key role in ensuring organisational effectiveness alongside other members of the senior team. You will lead a small team of colleagues across the support functions of Finance, HR, Governance, IT, and Risk Management and will work on strategic projects across the organisation.
Our client are looking for a solutions-focused ‘can do’, visionary leader who will lead from the front in challenging situations and who has:
• A track record of strategic delivery, with a commercial approach.
• Proven experience of dealing with organisational-wide complex challenges and of providing practical solutions.
• Proven experience in strategic financial planning, budgeting, and analysis, with a strong track record of driving operational efficiency.
• Exceptional people leadership and management capabilities, as well as HR knowledge.
• Experience of successful working with stakeholders, including Trustees.
• An ability to track and juggle multiple workstreams.
• Clear and evidence-based written and verbal communication.
• An ability to work in a professional and empathetic way.
• Experience of working at a senior level (or as a trustee) in a not-for-profit organisation.
Our client believes that diversity enriches their workplace and enhances their ability to innovate and excel. They encourage applications from candidates of all backgrounds, identities, and experiences to join us.
To access the full Appointment Brief for further information and to apply to this role, please click ‘Redirect to Recruiter’.
Recruitment Timetable
Deadline for applications: Wednesday 16th July
Interviews with Prospectus: 23rd – 30th July
Engagement meeting with client: 4th August
Panel interviews with client: 7th August
Preferred candidate to meet Chair: 11th August
Are you a passionate communicator with experience in the charity sector? Do you thrive in a fast-paced digital environment and love crafting compelling content that makes a difference? If so, we want to hear from you! Looking for an Interim Social Media & Media Officer to join a leading UK charity supporting autistic people and their families. This fully remote role is a fantastic opportunity to make a real impact while working with a dynamic and supportive team.
Main Duties Social Media
- Manage day-to-day activity across the charity's social media platforms.
- Create engaging, inclusive, and accessible content tailored to a diverse audience.
- Use tools like Sprout Social to schedule posts and monitor engagement.
- Respond to comments and messages in line with safeguarding and brand guidelines.
- Track performance using analytics tools and contribute to content planning.
- Collaborate with teams across the charity to source and share impactful stories.
Media & PR
- Support a busy press office by handling media enquiries and arranging interviews.
- Identify and pitch newsworthy stories to promote the charity's mission.
- Draft social media copy for news stories and monitor media coverage.
- Produce daily updates on media trends and autism-related news.
- Participate in the out-of-hours PR and social media rota (additional pay provided).
- Support the Head of PR and Social Media and Media Manager with ad hoc tasks.
The successful candidate will be able to demonstrate the below: -
- Experience of sprout social and Cision
- Proven experience in a social media /media role within a charity.
- Excellent writing skills with a flair for storytelling and audience engagement.
- Confident using social media management and analytics tools.
- Strong understanding of accessibility and inclusive communication.
- Proactive, organised, and comfortable working independently in a remote setting.
- If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience or get in contact for more information.
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This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.
Key responsibilities include:
- Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
- Taking high-quality and accurate minutes and tracking actions to ensure follow-up
- Supporting governance and compliance processes, including maintaining the risk register and statutory records
- Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
- Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
- Acting as a point of contact for trustee-related queries and supporting induction and development processes
We are looking for someone with:
- Significant experience supporting board and committee governance
- Proven ability to take and manage high-quality minutes and meeting outputs
- Experience working with stakeholders at all levels, including senior leadership and trustees
- Excellent organisation, attention to detail, and ability to manage multiple priorities
- Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
- A collaborative, adaptable approach and a commitment to inclusive working practices
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
At Target Ovarian Cancer, philanthropy is absolutely central to achieving our mission to double survival from ovarian cancer, delivering around a third of our income. With strategic support from our senior leadership team, CEO and Board, this role is an opportunity to make your mark in a varied and rewarding job.
As our new Philanthropy & Partnerships Manager you will account manage a portfolio of major donors, trusts & foundations and corporates, including warm donors and new prospects. We’ve laid strong foundations, with a compelling case for support, clear propositions, a core group of committed donors and a refreshed prospect pipeline. Now we are looking for an ambitious and results-driven fundraiser to build relationships with these funders to deliver sustainable income over the long-term.
To be successful in this role, you will enjoy working with a range of funders, from major donors to traditional foundations to brand-led corporate partners. No two days will be the same, and you will thrive on pace and finding new opportunities. You’ll enjoy real autonomy and the chance to build relationships directly with high-value supporters, making a tangible impact in a collaborative and encouraging environment. Our networks are currently underdeveloped, which means there’s a meaningful opportunity to make your mark - developing new relationships and delivering significant results.
What we’re looking for:
- A motivated, ambitious and results-driven fundraiser who is confident building high level relationships.
- A strong communicator, able to develop and deliver compelling comms in writing and verbally.
- A capable project manager with strong attention to detail, who can deliver work proactively and collaboratively.
At Target Ovarian Cancer, we’re a values-led, insight-driven organisation with a progressive, empowering culture and an experienced leadership team that champions agility and innovation. We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. We are also investing in our future. Join us and together we'll fight for a world where everyone with ovarian cancer lives.
This is a permanent, full time role. We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office in Angel, London when required.
Please submit your application by midnight on Thursday 10th July. The provision date for first interviews is Thursday 19th and these will be carried out on Teams.
We want to make our recruitment accessible to all, if there is a way we can support you in your application, please contact us.
Target Ovarian Cancer does not hold a sponsorship licence and therefore cannot sponsor any individual to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Looking to lead impactful work with a passionate, high-performing charity team? Join Cosmic to shape and deliver life-changing family support.
Based across two world-renowned London hospitals, this role puts you at the heart of vital projects supporting NHS staff, families, children and babies in intensive care. You’ll lead our pioneering post-discharge service, work closely with clinical teams, and ensure Cosmic’s work continues to deliver measurable and meaningful impact. If you're a confident project manager with a head for data, a heart for people, and a drive to improve services where it matters most - we’d love to hear from you.
About Cosmic
Cosmic is a small but mighty children’s charity dedicated to supporting the incredible work of the Paediatric Intensive Care Unit (PICU) and Neonatal Intensive Care Unit (NICU) at St Mary’s Hospital, Paddington, and Queen Charlotte’s Hospital, Hammersmith. We provide vital funding for life-saving equipment, specialist staff training, and pioneering research. We also deliver our own emotional and practical family support services - making a real difference for children and families when they need it most.
The Role
This role will be pivotal in connecting Cosmic with the families we support and our NHS units across both hospital sites, by managing service delivery and fostering continuous engagement. The postholder will lead and coordinate our new Post-Discharge Support service, working closely with families, the NHS Family Liaison Team, and counsellors. They will also be responsible for monitoring and evaluating the outcomes of service delivery projects - focusing on the experiences and impact on both NHS staff and families - while ensuring efficiency and value for money through careful cost assessment.
NHS Engagement & Relationship Management
▪ Build strong partnerships with PICU and NICU teams to embed Cosmic’s presence, raise awareness, and identify areas for support.
▪ Collaborate with clinical teams to develop and deliver projects that improve patient, family and staff experiences - maintaining an up-to-date pipeline of funding needs.
▪ Liaise directly with families on the units to understand their needs and explore how Cosmic can offer practical and emotional support, helping to build trusted relationships and inform future service development.
▪ Organise engagement activities and events to promote Cosmic across the units, ensuring consistent branding and visibility.
▪ Represent Cosmic at senior staff hospital meetings, forums and working groups, sharing feedback and opportunities with the wider team.
▪ Manage project timelines, budgets, KPIs and reporting to senior management and funders.
Engagement Campaigns
▪ Create, promote and mobilise staff on our units to deliver a yearly schedule of engagement campaigns. Work with staff to develop new and existing campaigns; creating and implementing the plans as appropriate.
▪ To keep abreast of any key or newsworthy/trending national developments and topics relating to PICU & NICU care and the NHS and develop campaigns as appropriate.
Post Discharge Support Project
▪ Manage development and delivery of Cosmic’s new pioneering family support service after intensive care.
▪ Develop, in partnership with the units, service delivery models that include services provided, and their impact.
▪ Develop project budgets with the COO, monitoring and evaluating them to ensure projects are delivered on budget.
▪ Oversee ongoing evaluation and development of the service to ensure it meets targets and desired outcomes.
▪ Work with our supporters and past patients and families in the development of projects and services.
▪ Work closely with the Family Liaison Nurse, who will interact directly with families benefiting from the service, to ensure their needs and experiences inform the ongoing development of the project.
Monitoring, Evaluation & Reporting
▪ Develop and implement data metrics and gathering points to measure and analyse the impact of Cosmic’s services, supporting outcomes reporting and strategic decision-making.
▪ Utilise strong IT skills for database modelling and data interpretation, ensuring timely data capture in collaboration with clinical staff to enhance service delivery and promote awareness.
▪ Monitor and report on the impact of Cosmic’s work to support funding efforts and improve overall effectiveness.
Who We’re Looking For
We’re looking for a confident and organised professional who can manage high-impact projects, work effectively with NHS colleagues, and deliver meaningful services for families and staff. You’ll need to be comfortable juggling multiple priorities while keeping a clear focus on outcomes and relationships.
You’ll bring:
• Strong project management skills, with experience of engaging with stakeholders and reporting on services.
• Proven ability to develop and use data metrics to measure programme impact, support service improvement, and meet external reporting needs.
• Confidence in working with clinical teams to gather data, track progress, and interpret complex information for strategic use.
• Experience developing end-to-end processes - from identifying needs and prioritising projects to delivery and evaluation.
• Excellent communication skills and an authoritative, professional manner when representing the charity.
• A collaborative approach to teamwork, including chairing meetings and motivating others.
• The ability to make sound decisions under pressure and communicate them clearly and constructively.
• An understanding of paediatric or neonatal care environments is desirable but not essential.
Why You’ll Love Working with Us
At Cosmic, we’re a small team with a big heart. Every day, we’re privileged to support families and NHS staff when they need it most - often during the most difficult and vulnerable moments of their lives. This role offers the opportunity to be a vital part of that support, making a tangible difference where it truly matters.
• 27 days holiday plus Bank Holidays
• £200 professional development budget annually
• Hybrid working opportunities
• Employee Assistance Programme
• Flexible hours. Core office hours 10am – 4pm
How to Apply
To apply for the Service Delivery Manager role, please submit the following:
• A copy of your CV
• Answers to our four screening questions (these form a key part of the selection process)
• An optional cover letter if you’d like to share any additional details or context about your experience
We look forward to hearing from you!
Cosmic is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We are bold, we are brave and we’re not afraid to work differently. At All We Can, your working days will be filled with purpose and meaning as we work in partnership with local communities towards a more just world. Your work will play an important part in the wider ambition of the organisation. In this team, we value trust and accountability, inclusive decision-making, anti-racism and care. We also care for each other and create a sense of purpose-driven community.
When you join us, you will be:
- Leading the Churches Team to ensure the effective delivery of the fundraising strategy in an environment aligned with All We Can’s culture and team leadership principle.
- Delivering speaking engagements at churches and at larger events.
- Engaging with Methodist Church in Britain’s leadership and key stakeholders to inspire long-term commitment and support.
- Analysing fundraising performance and making data-driven decisions to improve it.
- Contributing to the leadership of the organisation through Quarterly Business Reviews and collaborating with colleagues to enhance the work of the organisation.
To deliver the role successfully, you will need:
- Proven fundraising experience, particularly in church, faith-based fundraising, including donor acquisition and regular giving programs, donor stewardship, and income growth strategies.
- Experience of managing fundraising budgets
- Understanding of All We Can’s unique partnership approach
- Exceptional relationship management skills, with the ability to engage and inspire church leaders and congregations.
- Experience leading and developing a team, with strong coaching and mentoring abilities and ability to set clear goals, drive performance, and foster a collaborative team culture.
- Ability to analyse fundraising performance, using data insights to refine campaigns and maximise return on investment.
- Deep practical understanding and relationships with the Methodist Church.
For full list of accountabilities and requirements, and the recruitment process, please see the application pack.
All We Can is an international development and relief organisation, founded by the Methodist Church in the 1930s, working to see every person’s potential fulfilled
Why should you work with us?
- We pioneer locally-led partnership-based international development model
- Everyone’s welcome! At All We Can, everyone’s welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We’re committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone’s treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
- We’ll help you grow and develop
Important note about completing your application – please read
When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers. We’ll not be able to score answers which say ‘Please see the CV’ or similar.
We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role or organisation, we encourage you to get in touch - if you wish to do so,
Use of AI is monitored and if you have used it in your application, we ask that you declare in any case, but especially if you use it as a reasonable adjustment.
Rooted in the Christian faith, All We Can is an international development and relief organisation, working to see every person’s potential fulfilled.




The client requests no contact from agencies or media sales.
Main Purpose of the Role:
To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics.
Specific Tasks:
The focus areas and key deliverables of this role are as follows:
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Develop a clear process for identifying case loads and capacity for the Support Team.
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Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.
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Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.
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Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.
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Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey.
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To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.
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Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.
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To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.
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Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.
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To maintain the contact database, keeping it up to date and accurate.
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Coordinate cover for the Support Team when there is sickness or leave.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Person Specification Criteria (essential, except those noted specifically as desirable)
Education and Qualifications
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Experience leading a team (either through line management or mentoring)
Knowledge and Experience
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A proven track record of providing support to those in need in a professional setting.
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Experience of safeguarding reporting.
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Experience of reporting on services and development of monitoring dashboards.
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Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.
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Knowledge of networks and signposting for those living with a life-limiting condition.
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An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.
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Experience working in the health sector or at a patient-led charity. [Desirable]
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Experience of a CRM system. [Desirable]
Skills and Aptitude
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Passionate about improving the lives of young people, adults and their families living with Duchenne.
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Ability to communicate effectively, both in writing and verbally.
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Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.
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Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.
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Interest in networking and continued learning about new areas of support for those living with Duchenne.
The client requests no contact from agencies or media sales.