Engagement jobs

Community Connector

We are looking for a Community Connector to support an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties.

Position: GPIMHS Community Connector

Location: East Elmbridge and occasional travel across Surrey

Hours: 37h per week

Salary: £30,906 (per annum)

Contract: Permanent

Benefits: MFT offer an extensive benefits package including; 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: 25 August 2025

Interview Date: Week commencing 1 September 2025

This post is subject to an enhanced Disclosure and Barring Service check and the successful completion of a probationary period.

Project

GPIMHS is an emotional and wellbeing service that supports adults aged 18+ in primary care who are experiencing a range of mental health difficulties. Clients are offered extended consultation times, quick and easy access to practical advice, and tailored support for their mental health needs from a multidisciplinary team.

Clients can explore the situation affecting their wellbeing – Whether that is an ongoing mental or physical health problem, loneliness, debt, or other issues. They can then be guided to appropriate resources that may help, including talking therapies, benefits advice, or an introduction to a local community group.

The role of the Community Connector is fundamental to the development of these innovative teams and mental health services based within networks of GP Practices (Primary Care Networks – PCNs). The role supports the ongoing development and mobilisation of integrated primary care mental health services. GPIMHS is delivered in partnership between Surrey and Borders Partnership NHS Foundation Trust (SABP) and the voluntary, community and social enterprise (VCSE) sector.

The Role

As part of a multidisciplinary team based in primary care, the Community Connector will:

• Collaborate with the Mental Health Practitioner to conduct assessments (including risk assessments), assist with triaging incoming referrals, support clients in identifying socially determined needs and goals, provide self-management tools, and facilitate personal support plans.
• Deliver motivational and structured psychosocial interventions to promote recovery and wellbeing.
• Encourage independence through an asset-based approach that builds on individuals’ strengths, preferences and natural support networks.
• Establish and maintain effective relationships with GPs, practice staff, health practitioners, and a wide range of agencies to ensure coordinated support and continuity of care.
• Support clients in accessing community services including Community Connections, housing providers, family and carer support, debt advice, and employment services.
• Facilitate engagement with key services such as Safe Havens, CMHRS (Community Mental Health Recovery Services), and local wellbeing activities.
• Connect clients with peer support and volunteering opportunities and provide support to peer support workers within the PCN.
• Assist with community resource mapping, maintain a database of local resources, identify gaps in provision, and collaborate with VCSE organisations to develop needed services.
• Broker and build partnerships between public and voluntary sector agencies to enhance service delivery and access.
• Complete quality outcome measures with clients and conduct regular reviews (i.e. DIALOG+).
• Attend regular supervision with the Mental Health Practitioner (case management) and Team Manager (line management).

About You

Qualifications and Experience

• A diploma or degree in an appropriate subject e.g. counselling, psychology, social work, probation, mental health, Health and Social Care (Level 3) or NVQ Level 3+.
• A minimum of 2 years’ experience of mental health work.
• Proficient in Microsoft Word, Outlook, and basic Excel skills.
• Experience of using electronic patient record systems/case management systems (e.g. SystmOne, Halo, IAPTus) and/or ability to learn how to use the electronic patient record system.
• Ability to enter and manipulate data on a database as required by the Service and Commissioners to include in monitoring and reports.
• Ability to work from home and maintain confidentiality and professionalism when and if required using Microsoft Teams and other virtual platforms.

Knowledge and Skills

• Ability to interact effectively with clients, colleagues and other professionals whilst retaining clear boundaries.
• Understanding and ability to work to the confidentiality, consent, information sharing, GDPR and safeguarding policies of the integrated service.
• Commitment to accurate, timely and confidential record keeping.
• Knowledge and understanding of community working, lone working and ability to maintain safety whilst working in the community.
• Ability to break down stigma and barriers associated with working with the client group.
• Ability to work collaboratively within a multidisciplinary team (statutory and voluntary).
• Ability to use supervision effectively.
• Ability to manage challenging behaviour from clients, such as anger and verbal aggression.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

This post is Exempt from the Protection of the Rehabilitation of Offenders Act (1974).

You may also have experience in areas such as Community Connector, Community Development Worker, Social Service, Social Services, Support Worker, Care Worker, Early Help, Social Work, Youth, Youth Worker, Support Service, Vulnerable Adult, Care, Care and Support, Social Care, Community Support, Community, Children, Young People, Family, Community Project Officer, Community Partnerships Manager, Community Partnerships Officer, Community Engagement Officer, Community Engagement, Mental Health, Health. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide.

About the Role

We have an opportunity for a motivated and ambitious individual to join our dynamic Communications Team. This is an excellent opportunity for someone with demonstrable experience who is ready to take their career to the next level. 

The successful candidate will spend 80% of their time working with our Trase team, focussing on supply chain transparency and sustainability. The rest of their time will be spent supporting the communications team to deliver great work across our programmatic and brand-building objectives.

You will support the creation and implementation of communications strategies and campaigns, write content and grow our audience by raising our profile. You will help manage our digital channels including websites, mailing lists and social media. You will also measure the success of our work to help us evaluate our performance and making recommendations for improvements.

Global Canopy is committed to creating systemic change, and we do this by targeting the market forces that destroy nature. The key audiences for communications delivered by this role are governments, companies, the finance sector and civil society. We are looking for someone who is passionate about addressing deforestation, biodiversity loss and the climate crisis with these audiences.

Responsibilities

• Support the delivery of communications strategies and campaigns, working with the Trase Communications Lead and subject matter experts.
• Write communications materials including website and social media copy, newsletters and press releases, and proactively investigate relevant opportunities to showcase our work.
• Upload content onto our websites and be responsible for our organisational mailing lists through Mailchimp.
• Coordinate and manage digital channels including LinkedIn, Instagram, YouTube and digital advertising. 
• Track analytics to measure success and present opportunities for improvement.
• Support the development and management of key communications resources for Trase and Global Canopy such as image banks, style guides and service provider lists (e.g. translators and interpreters).
• Raise our profile by supporting our events strategy – working with staff across Global Canopy and the Trase partner organisations on a programme of external and public-facing events, including webinars.
• Ensure content aligns with Trase’s brand identity and tone of voice, working alongside design and content specialists.
• Be a team player, assisting work across the communications team as needed.

Requirements

To be successful in this role, these are the things that will matter the most: 

• Excellent written and verbal communication skills, adept at translating technical information into engaging and accurate content that resonates with the target audience 
• Excellent time management and planning skills
• Analytical mindset with a strong attention to detail

Essential behavioural competencies: 

• Positive and proactive
• Enjoy working with and supporting various team members

Skills and experience:

Essential:

• Demonstrable experience in communications, marketing or related fields and positions
• Knowledge of communications trends and developments
• Editorial and proofreading skills 

Desirable:

• Website content management
• Knowledge of environmental issues (especially deforestation) and related social impacts
• Experience of digital analytics (knowledge of Hootsuite/Google Analytics/Mailchimp is advantageous) 
• Basic design skills and knowledge of basic video editing
• Ability to write in French, Mandarin, Portuguese, Spanish or Bahasa Indonesia
• Interest in the human rights and social dimensions of commodity-driven deforestation and environmental degradation

Benefits

Salary: £32,000 full time equivalent. This role sits within Band E on Global Canopy’s remuneration framework.

Nature of contract: Full time, permanent.  We are a flexible employer and welcome candidates wishing to work flexibly.

Base: Our office is in Oxford, with flexible home-working arrangements in place. Communications team members are expected to attend monthly meetings in Oxford. Further in-person meetings may be required as needed.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children. 

Group Life Assurance: Paying a lump sum of 3 times annual salary

Group Income Protection: Paying 75% of annual salary for up to 2 years (for long term sickness).

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please use the link below and submit an up-to date CV and covering letter.

The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4). 

All candidates are asked to complete an anonymous diversity monitoring form when they apply.

The closing date for applications is 8 September 2025 at 9am UK Time. Early application encouraged. We may close applications early if suitable candidates are identified. We will update all applicants no later than 19 September. 

First round interviews are provisionally planned for w/c 15th September, and will be conducted remotely via a video call. Successful candidates will be asked to complete a written exercise before the final interview.

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.

Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. Anyone with the right-to-work in the UK is welcome to apply to this position. Visa sponsorship is not available for this position.

Please see the website posting for additional information and to apply. 

Transformation Hub Manager

Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.

Salary: £40,940 per annum

Hours: 36 hours per week

Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund

For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.

Role overview

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Key Responsibilities

Leadership & Hub Development

• Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our “Open House” strategy and theory of change.
• Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets.
• Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.

Programme Design & Community Co-Production

• Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
• Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
• Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co-produce activities and influence the Hub’s direction, with a pathway to influencing trustee-level decision making.

Partnership Development

• Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
• Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.

Community Food & Social Connection

• Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience.
• Direct the strategic transition from over-reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.

Operational Leadership

• Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
• Coordinate and support staff, volunteers, and sessional workers across the Hub, embedding strong safeguarding and trauma-informed practice.

Promotion & Outreach

• Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups.
• Conduct outreach to engage under represented residents, ensuring activities are culturally inclusive and accessible.

Monitoring, Evaluation & Compliance

• Lead on the monitoring and evaluation requirements of our Lottery bid.
• Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant.
• Ensure compliance with all necessary regulations, safeguarding, and legal requirements.

Person Specification

• Passionate about community empowerment, inclusion, and tackling inequalities
• Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness)
• Significant experience in leading community development or social impact projects
• Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation
• Demonstrable experience of co-production with residents or service users, ensuring their voices shape services
• Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners
• Experience of managing staff and volunteers, including supervision, and motivation
• Strong understanding of trauma-informed practice and safeguarding, and ability to embed these across all hub activities

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.

Lead transformative organising programmes with communities across the UK to build power and win change.

About the role

This is a hands-on role for an experienced organiser who will lead key aspects of our community organising practice. You'll design and deliver training workshops, coach emerging organisers, and build meaningful relationships with both partner organisations and individual members to expand our movement.

Working with campaign teams across the UK, you'll ensure organising principles are woven throughout our programmes whilst supporting communities to build power, win campaigns, and develop new leaders. You'll create resources and content to scale our impact, evaluate our training effectiveness, and strengthen Act Build Change's contribution to the organising field.

This role requires regular travel and a passion for grassroots work, offering the opportunity to shape how we build collective power for change.

About us

Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.

Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.

Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.

Key responsibilities

Training and development

• Develop Act Build Change's transformative organising pedagogy and lead internal staff training to ensure team-wide fluency in our curriculum and approach.

• Design and deliver engaging organising training both online and in-person, adapting our curriculum for diverse audiences and needs.

• Provide on-the-ground shadowing and coaching to develop the skills of organisers and movement leaders.

Community building and partnerships

• Build strategic relationships across the organising field with practitioners, partners, and the broader social justice ecosystem.

• Lead key cohort projects, ensuring high-quality delivery and effective ground-level action.

• Lead event planning and facilitation for community-facing programmes, workshops, and strategy gatherings whilst expanding our membership base.

Team leadership

• Line manage programme staff, supporting their wellbeing, development, and performance through regular supervision and feedback.

• Foster a workplace culture rooted in collective care, accountability, and anti-oppression practices.

• Collaborate with team members to improve internal systems, document learning, and refine training practices.

Fundraising and sustainability

• Raise at least £60,000 through partner projects, funding bids, and membership dues to ensure financial sustainability.

• Contribute to strategic planning, evaluation, and organisational learning to guide Act Build Change's future development.

• Represent Act Build Change in networks and at events within the broader social justice ecosystem.

What we’re looking for

Essential experience and skills

• Professional with management experience in the charity, social justice, or non-profit sectors.

• Proven ability to support and lead organisational change, aligning team practices with strategic objectives to deliver measurable impact.

• Experience in community organising, including engaging local communities and developing impactful campaigns.

• Experience in designing, delivering, and evaluating high-quality training programmes.

• Experience in fundraising and financial management.

• Comfortable using digital tools and platforms.

Desirable experience and skills

• Experience of using coaching and/or collective care methods in organising and management contexts.

• Lived experience aligned with the communities we work alongside.

• Lives outside of London.

Personal qualities

• You have a deep belief in the power of community organising to build collective power with those most affected by systemic injustice.

• You understand social justice movements, community organising methodologies, and power building initiatives.

• You are excellent at building relationships and representing the organisation, with the ability to work effectively with people from diverse backgrounds.

• You are able to apply an intersectional approach to your work and work respectfully with people who experience systemic injustice.

• You are confident in facilitating participants who may feel anxious or uncertain, able to hold tension and create an environment that encourages contribution.

• You are comfortable giving and receiving constructive feedback, with strong personal accountability and time management.

• You can take initiative and be flexible, adapting to challenges and finding solutions to complex issues.

• You are willing to work outside regular hours, including some evenings and weekends, with occasional overnight stays across the UK (any travel time and/or overtime worked is recuperated through TOIL).

What we offer

Salary and benefits

• £45,000-£51,500 salary, depending on experience.

• Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).

• Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.

• Pension scheme and enhanced parental leave and sick pay.

Working arrangements

• Fully remote working (must be within 4 hours of central London).

• Access to office space in London when needed.

• Co-working space expenses available for those based outside London.

• Occasional travel to London may be required (up to twice a month), with expenses covered.

• Team away days around the UK (up to four times a year), with expenses covered.

• Full equipment and tech support provided.

Growth and impact

• Direct contribution to building people's power and making positive social change.

• Collaborative, mission-driven work environment with impact across the UK.

• Professional development opportunities including training and events (assessed on an individual basis).

• Clear growth pathway in an expanding team.

How to apply

Please note:

• This role is for UK-based candidates who have the right to work in the UK.

• Applicants that do not follow the instructions below may not be considered.

• Due to the volume of applications we may not be able to respond to everyone.

What to send

• Your CV (PDF, max. two pages).

• A supporting statement answering the questions below (PDF, max. 500 words per question).

• Both documents attached to your email and a mention of where you found this role.

Questions to address

• Why Act Build Change?

• Tell us about a team you have organised – what action did they take and why did it matter?

• Describe a training you delivered – what was its impact?

Next steps

• Email your application by Tue 26 Aug 2025 at 23:59.

• First round interviews will begin the week of 15 Sep 2025.

• The role will start from Nov 2025.

We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.

Could you help families through the most difficult time of their lives?

We’re looking for a compassionate and experienced leader to guide our Family Support Team as we grow and evolve. You’ll play a vital role in delivering emotional and practical support to families facing childhood cancer or life-challenging conditions—for as long as they need us.

This is a unique opportunity to lead a talented, multidisciplinary team and shape the future of our services as we expand into new regions and prepare for the transition from the Royal Marsden to Evelina London Children’s Hospital.

If you’re someone who can think strategically, lead with empathy, and understand the emotional realities families face when a child is seriously ill—we’d love to hear from you.

Role overview

Leadership & Service Delivery

• Lead and coordinate the delivery of family support across all regions, ensuring services are accessible, consistent, and impactful.
• Line manage a skilled team including Family Support Workers, a Senior Family Support Worker, and a Senior Social Worker.
• Oversee referrals and caseloads, ensuring support is tailored to each family’s needs.
• Act as Designated Safeguarding Lead (DSL), overseeing safeguarding policy, training, and practice.
• Monitor service outcomes and contribute to strategic planning and budget management.
• Participate in the on-call family support rota (occasional weekends).

Hospital & Community Partnerships

• Build and maintain strong relationships with hospital teams across London, Surrey, and Sussex.  Including, St George’s Tooting, Royal Marsden Sutton/Evelina London Children’s Hospital, Kingston Hospital, St Peter’s Hospital Chertsey, Epsom Hospital, Royal Surrey Hospital Guildford, East Surrey Hospital Redhill, Worthing Hospital
• Represent the charity in multidisciplinary meetings, safeguarding boards, and service planning discussions.
• Support the transition of services to Evelina London Children’s Hospital.
• Identify new partnership, across new regions and referral opportunities in clinical and community settings.

Organisational Contribution

• Provide insights and case studies to support fundraising and communications.
• Attend occasional family events and community activities.
• Champion Momentum’s values and safeguarding standards in all areas of work.

 Person specification

Essential

• Significant experience working directly with children and families.
• Background in health, education, care, or social support.
• Proven experience leading and managing staff teams.
• Strong understanding of safeguarding and experience as a DSL.
• Knowledge of the emotional impact of serious illness and bereavement on families.
• Excellent communication, organisation, and digital literacy.
• Experience working in multidisciplinary teams and evaluating service delivery.
• Full UK driving licence and access to a car.
• Reliable internet and suitable space for remote working.

Desirable

• Relevant professional qualification (e.g., social work, nursing, education, counselling) or equivalent experience.
• Experience working in a charity or family support setting.
• Experience supporting bereaved families.
• Budget and financial oversight experience.

The Talent Set are delighted to be working with a fantastic humanitarian charity to find their Legacy Officer.

The charity offers a flexible working environment, with hybrid working and an expectation to work from their London office 2 days per week.

The Legacy Officer will work alongside the Legacy Marketing Manager to help deliver the UK’s Legacy Fundraising strategy and support the efficient administration of one of the charity’s largest income streams. This role plays a fundamental part of the Legacy Stewardship and Retention programme for those who have already committed to leaving a gift in their will.

Key Responsibilities:

· Preparing weekly banking for incoming donations by cheque and facilitating donations via bank transfer.

· Responsible for handling all Legacy post, ensuring all correspondence is logged onto the database (Dynamics) and paperwork is filed and archived according to their policy.

· Answering phone calls and monitoring the team’s Legacies email inbox, ensuring that all inbound enquiries are dealt with professionally, and according to processes and Service Level Agreements.

· Record and keep up to date, all relevant information regarding inbound Legacy enquiries.

· Responsible for collating paperwork and updating the spreadsheet schedule for the annual tax reclaim (R185s) on legacy gifts, in accordance with HMRC requirements.

· Updating database (Dynamics) records with Legacy notification service emails (Smee & Ford).

· Drafting and recording correspondence (email and post) to solicitors, executors, and next-of-kin, as required/instructed.

· Responsible for closing Legacy records on database (Dynamics) to include checking all relevant data has been captured and scanning/filing/archiving all paperwork.

· Collating the analysis reporting on Legacy enquiries and Legacies left to the organisation, using in-house reporting dashboards.

· Providing assistance on various Legacy Marketing initiatives, such as radio and press adverts, as well as inserts, and working with the Public Engagement Team on events for Legacy Supporters

Person Specification:

· Significant experience working in office environment with strong administration skills and time management skills with an ability to manage a varied and busy workload effectively.

· Ability to maintain accuracy, combined with meticulous attention to detail.

· Excellent communication skills to build and manage key relationships and choose appropriate communication channels.

· Self-starter who has the confidence to provide support across multiple areas, within a fast-paced team, exercising good judgement and using own initiative.

· A systematic and organised approach with a proven ability to follow things through and meet targets in line with processes/ schedules and deadlines.

· Ability to work with various stakeholders and multiple teams with different levels of experience in order to deliver objectives.

· Experience in relationship management and liaising with external suppliers.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for a passionate and skilled Legacy and Individual Giving Lead. This is a pivotal role that will drive essential income to support world-leading research, life-saving advocacy, and compassionate, person-centred care.

As the Legacy and Individual Giving Lead, you will drive the charity's legacy marketing programme, from strategic development to execution. You'll lead campaigns to recruit and retain legacy supporters, creating compelling content across digital (web, email, and social) and traditional (print and advertising) platforms. Your work will strengthen donor engagement and maximise legacy and individual giving income.

This is a hybrid role, split between their Buckinghamshire office and home working.

Responsibilities:

* In collaboration with the Individual Giving and Philanthropy Manager, you will develop and evolve the Legacy Marketing Programme.
* Optimise and drive supporter journeys to increase propensity to give and drive loyalty and consideration among prospects.
* Execute and evaluate multi-channel legacy and in memory fundraising campaigns, across direct mail, email, and social media and fundraising platforms, to maximise giving.
* Create inspiring reports and updates for funders that demonstrate the impact of their support and demonstrate first class stewardship.

Skills/Experience Required:
* Have worked in a charity legacy marketing and individual giving fundraising team.
* Strong understanding of end-to-end fundraising supporter journeys, including legacy and individual giving: in particular regular giving and/or membership.
* Experience of acquiring, converting and stewarding existing and new supporters through to legacy (acquisition and retention).
* Up to date, working knowledge of legacy platforms and latest initiatives.

The Candidate
Experience in legacy fundraising and marketing, with multi-channel campaign delivery.
A passion for providing excellent supporter stewardship, donor care and enjoys writing compelling content.
Ideally an interest in growing into a manager as the team and income develops.

What they offer
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers
Free on-site parking and onsite café
Group Pension
Life Assurance (2x your annual salary)

IMPORTANT NOTE:
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.ill

We are looking for a person who is driven to reach targets through building relationships with bereaved supporters and partner organisations. You’ll also manage warm stewardship of legacy pledgers & become part of a passionate team at JGDR.

Hours: 35 hour per week (with occasional weekend or evenings)

Location: This is a hybrid role, with regular travel required across our operating regions – including North and South Lincolnshire, Nottinghamshire, and East Yorkshire. The postholder will be expected to work flexibly in the community or on the road for meetings with supporters or partner organisations on at least four days per fortnight, with a minimum of one day per fortnight worked from a Jerry Green Dog Rescue Centre (North Lincolnshire, South Lincolnshire, or Nottinghamshire). The postholder will also be expected to attend regular team meetings in an agreed location.

As our sites are in rural locations, holding a full UK driving licence and having access to your own vehicle is essential. (Business mileage is reimbursed according to JGDR’s expenses policy.)

Purpose:

We are seeking a confident, compassionate and target driven individual to lead on the delivery of JGDR’s in memory giving programme and support the delivery of legacy marketing.

Working with the Individual Giving and Legacies Manager, you will be driven to reach targets through building relationships. You will follow up with supporters who have given in memory of their dog, family member, or friend – often following a funeral collection – and help them take the next meaningful step, such as setting up a remembrance page, making a further donation, or exploring other ways to honour their memory. This role is responsible for raising circa £40,000 per year from a portfolio of in-memory products – with aims to grow this valued income line.

You’ll also manage warm stewardship of legacy pledgers and help deliver long-term marketing activity to keep gifts in wills front of mind.

This role would suit someone from a bereavement, funeral, or supporter-facing (sales or fundraising) background who is confident converting warm leads into action with care and professionalism.

Your role

You will sit in the Individual Giving and Legacies team and report to the Individual Giving and Legacies Manager.

Your focus will be on:

• Growing income from in-memory giving through proactive supporter engagement and lead conversion.
•  Delivering light-touch legacy marketing and warm legacy stewardship, in support of long-term growth goals.

Responsibilities

In Memory Fundraising

· Work with the Individual Giving and Legacies Manager to develop and deliver the operational plan for in-memory fundraising, including campaign ideas, journeys and stewardship.

· Engage with in-memory donors via phone, email, post and in-person conversations, offering remembrance pages and other meaningful giving options.

· Proactively follow up leads and develop a pipeline to track progress and maximise conversion.

· Convert warm leads into active fundraising, donations, or page creation on our tribute fund platform, MuchLoved.

· Develop and maintain relationships with funeral directors, pet crematoriums and celebrants.

· Promote in-memory giving internally, supporting Operations, Retail and wider Fundraising and Marketing teams to spot and signpost opportunities.

Legacy Marketing & Pledger Stewardship

· Work with the IG and Legacies Manager to craft and execute legacy marketing campaigns and materials, supporting with copywriting and creative development.

· Oversee stewardship of legacy enquirers, intenders, and pledgers, ensuring they feel valued, thanked and connected

· Organise and deliver events or moments of recognition for pledgers, to promote legacy giving to long-term supporters and other target audience groups.

· Manage relationships with relevant agencies and external suppliers, e.g. free will writing services, local solicitors, and Remember a Charity Week.

• Champion legacy giving across JGDR, including working closely with colleagues in Operations and Retail to ensure that Centres and shops are equipped with the information and training needed to promote legacy giving effectively.

Other Duties

· Contribute content for social media, fundraising newsletters, publications and local media to support marketing objectives and increase our engagement with adopters, supporters and donors online.

· Keep up-to-date with sector trends and developments in legacy and in memory giving

· Attend ad hoc supporter and community events to represent JGDR and promote legacy and in memory giving

· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and PECR, and other relevant legislative requirements

· Manage any complaints from supporters with empathy and professionalism, ensuring sensitive issues are escalated and resolved appropriately.

· Act as a collaborative role model to the wider team, and build strong working relationships with colleagues across the wider charity to be an internal ambassador for Fundraising and Marketing

This is not an exhaustive list of duties but outlines the key roles and responsibilities for this post. The post holder’s specific objectives will be set upon commencing their role.

Performance Measures

Monitoring & Insight

· Ensure that our fundraising CRM is up-to-date, in a timely manner, and develop reporting mechanisms to understand and analyse metrics on your audiences, including legacy enquirers, pledgers, and in memory supporters, and their historical engagement with the charity.

· Maintain accurate supporter records in our fundraising CRM, ensuring the status of in memory fundraising and legacy pledges are monitored and reported on to support financial planning and forecasting against budgets.

· Monitor and report on activity and agreed KPIs, such as donor calls, follow-ups, page creation, and pledger contact. Provide insight to support future development of in-memory and legacy products and journeys.

Organisational Skills & Values

· Committed to dog welfare, and representing the values of JGDR both internally and externally

· Prepared and able to travel to other JGDR Centres and partner organisations where needed.

· Prepared and able to attend relevant supporter events - occasionally at weekends and on evenings – in the community to promote legacy and in memory giving; a time off in lieu policy for this is in place.

Relationships

In Memory supporters

Legacy Pledgers

Funeral Directors

Pet Crematoriums

Centre staff

Retail staff

Fundraising & Marketing Team

Role-specific knowledge & skills

You are:

· A confident and emotionally intelligent individual who can adapt your communication style to suit different supporters and situations.

· Motivated and tenacious, driven by purpose, but also by outcomes – you follow up, track progress, and close conversations well.

· Financially proficient, and comfortable planning, monitoring and being accountable for fundraising budgets to agreed deadlines.

· You’re comfortable dealing with grieving individuals and talking about remembrance, but also how to frame a gift as a positive, hopeful act.

· You’re not afraid of outreach or relationship-building – you pick up the phone, write warmly, and connect quickly.

· Skilled at managing competing demands and shifting priorities – you can adapt when plans change, without losing sight of your key responsibilities or income goals.

· You love the idea of helping people create meaning through giving – and helping dogs find their forever homes as a result.

· Experienced in using CRM databases to input, monitor, and

· report on supporter data and to gather insights

· Diligent, organised and respectful of others’ contributions, and keen to work in an environment that encourages constructive feedback and collaboration

Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.

You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:

• actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded 
• actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately 
• adapting the level of support to individual competence and taking account of the whole team’s needs.
• managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session

PRINCIPAL TASKS AND RESPONSIBILITIES 

Supervision 

• Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures. 

• Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys. 

• Manage drop-in sessions at our main office and at external locations 

• Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan. 

• Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work 

Quality assurance and training 

• Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met. 

• Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels. 

Research, campaigns and partnership building 

• Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data. 

• Contribute to developing partnerships with other organisations to support our advice work. 

Other duties and responsibilities 

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service. 

• Be alert to funding opportunities and contribute to funding bids and proposals. 

• Demonstrate commitment to the aims and policies of the Citizens Advice service. 

• Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues. 

PERSON SPECIFICATION 

Essential 

• Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea. 

• If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.

• Experience of delivering advice across different channels (telephone, in-person, etc.).

• Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs 

• Ability to prioritise own work, meet deadlines and manage a variety of duties. 

• Good interpersonal and communication skills, verbally and in writing.

• Proven ability to build relationships with clients, volunteers, staff and partners. 

• Experience of working with, managing and developing volunteers. 

Desirable 

• Familiarity with Citizens Advice’s policies, procedures and systems. 

• Experience of formally or informally supervising, mentoring and/or guiding colleagues. 

• Experience in giving debt advice 

St Albans Cathedral is a centre of musical excellence with some of the finest choirs in the country, a magnificent Harrison & Harrison organ and a busy programme of musical events and concerts.

Unlike many cathedrals, St Albans had no historical endowment to support its music. The Music Trust was established in 1995 to ensure a thriving and financially stable musical life at the Cathedral. The Trust is committed to supporting excellent music at the Cathedral and to taking this excellence into the local community in Bedfordshire and Hertfordshire through a partnership programme.

The purpose of this new, part-time role is to develop the strategy, launch and lead the five-year campaign which aims to raise at least £2.75 million for the Music Trust.You will do this by generating sustainable charitable giving from individuals, maintaining and growing our supporter base and developing significant income from major private donors and corporate sponsorship. You will also set up a legacy giving scheme. The Campaign Manager will be responsible for all applications to trusts and foundations. You will work in close collaboration with the Cathedral development team. 

Finance Officer

Location: M32 0PS
Department: Finance
Salary: £26,000 – £29,000 FTE (dependent on experience)
Hours: 936 annualised hours (average 18 hours per week)
Job Type: Part time
Contract Type: Permanent

About Us

Gorse Hill Studios is a dynamic and inclusive charity that empowers young people through creative arts, personal development, and community engagement. We are committed to providing a safe and welcoming space for all, with a focus on reaching those who are often excluded.

About the Role

We are seeking a skilled and motivated Finance Officer to play a key role in ensuring the financial health and compliance of Gorse Hill Studios. This is a varied and rewarding position, supporting day-to-day financial operations such as payroll, accounts, budgeting, and reporting, as well as contributing to funding applications and strategic planning.

You will work closely with the CEO and leadership team to maintain accurate financial systems, prepare reports for the Board, and support funding compliance across all areas of the organisation.

Key Responsibilities

• Maintain and manage financial systems using QuickBooks.
• Prepare monthly payroll, timesheets, and submissions to HMRC and pension providers.
• Prepare and reconcile monthly management accounts and balance sheets.
• Process all income and expenditure, ensuring correct allocation to restricted and unrestricted funds.
• Assist with annual accounts preparation and liaise with external auditors.
• Collaborate with the leadership team on budgets and forecasting.
• Provide financial data for funding proposals, tenders, and commissions.
• Manage purchasing and obtain quotes for services and resources.
• Process and record payments, banking, and petty cash transactions.
• Maintain and update inventory records.
• Support the continuous improvement of financial procedures and controls.
• Ensure timely and accurate submission of all financial documentation.
• Organisation-Wide Responsibilities
• Uphold Gorse Hill Studios’ core values and commitment to anti-discriminatory practice.
• Ensure services are inclusive and accessible to all young people.
• Follow all legal and internal policies, including safeguarding, data protection, confidentiality, and health & safety.
• Participate actively in team meetings and organisational development.
• Be flexible to work occasional evenings (up to two per week) and weekends.

Skills & Experience

Essential:

• Strong interest in finance and accounting.
• Excellent organisational skills and attention to detail.
• Proficiency in Microsoft Excel and Word.
• Ability to manage own workload and meet deadlines.
• Educated to degree level or working towards a relevant accounting qualification.
• Experience processing banking transactions.

Desirable:

• Experience in the charity or not-for-profit sector.
• Experience using QuickBooks or similar accounting systems.
• Knowledge of charity accounting and reporting.
• Experience preparing payroll and HMRC/pension submissions.

Benefits

• Flexible working hours.
• Enrolment in our pension scheme.
• Enhanced holiday allowance.
• Flexible working arrangements.
• Regular team training and supervision.
• Wellbeing support.
• Professional development opportunities in a supportive learning culture.

REF-223429

Dove House Hospice supports patients with life-limiting illnesses in Hull and the East Riding of Yorkshire. They provide exceptional, specialist palliative care to patients, carers, and their families.

Last year, they cared for 1,200 patients. Their mission is simple but powerful: to help families make the most of the time they have together, even in the most difficult of circumstances.

“It was a moment of grief, yes, but also one of relief. Mum was surrounded by the love and warmth of her family. And as we said our final goodbyes, we knew she was at peace. We are incredibly grateful for the care, the memories, and the love we had shared in those final days while Mum was at Dove House.” - Family member of a patient

We are delighted to be partnering with Dove House Hospice on this exciting project. This is more than just a job, it’s an opportunity to make a tangible impact on the lives of others and help raise vital funds to ensure Dove House Hospice’s services are always available for those who need them.

Would you like to be part of the team that drives transformational funding for a critical capital project? If so, we would love to hear from you.

The Role

This role will focus on building lasting, meaningful relationships with trusts and foundations to secure transformational funding for a critical capital project.

Main responsibilities include:

• Researching, prioritising, and managing a pipeline of potential funders
• Crafting bespoke and persuasive proposals, inspiring support for the capital appeal
• Nurturing relationships and providing project updates
• Track and monitor the use of grant funds to ensure compliance with funder agreements.

You will report directly to the Head of Fundraising and work closely with the wider fundraising team, care services and finance team. 

The Person

We are looking for someone with experience in trust and grants fundraising – ideally for capital appeal projects, although this is not essential. You should have exceptional written communication skills, with the ability to produce persuasive and articulate proposals and reports.

You will also require excellent research and analytical skills, be extremely organised, and demonstrate outstanding time management and meticulous attention to detail. A proactive and target-driven approach to fundraising is essential.

This role is fully remote (with some travel to Hull), but can also be hybrid or fully office-based at the Hospice in Hull, should this be your preference. If you would like more information, or to apply for this role, please get in touch! 

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen, Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

This is an exciting opportunity to join the Global Fundraising Team at this Global Charity. As the organisation experiences growth in legacy income both within the UK and increasingly across international markets, the Legacy Officer role has been created to support in the pivotal task of enhancing the capacity to manage the caseload of legacies.

The role involves maintaining detailed records, managing data in CRM systems, and supporting income forecasting and reporting. A key part of the role is building strong relationships with executors, solicitors, and internal teams to ensure smooth estate administration.

The role can be PT or FT (please specify on application preference) For those working more than 0.6 FTE, the role also includes supporting legacy marketing campaigns and contributing to international programme development.

This is a Surrey based Hybrid role with 2 days a week in the office.

The Charity
A passionate charity dedicated to paving the way for a new era where people, wildlife and the planet thrive, with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.

The Role
Assist in the administration of UK and international legacy gifts.
Maintain and update legacy data in CRM systems.
Assist in forecasting legacy income by analysing historical data and trends to contribute to financial planning and strategy.

If role more than 0.6 FTE Supporting Legacy Marketing
Campaign Delivery Assist the Legacy Marketing Manager with the planning, briefing and delivery of campaign activity.
Legacy Supporter Stewardship Work alongside the Supporter Engagement Team to ensure legacy enquiries are followed up and legacy pledgers are thanked and stewarded.

The Candidate
Experience in UK legacy admin
istration.
Strong analytical and forecasting skills, with attention to detail in reporting and financial management.
High level of literacy and communication skills, both written and oral.
Experience of using a CRM.
A proven track record in managing a complex caseload of legacy gifts, ensuring compliance and maximising income is desirable.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Programme Networks Manager (The OWL Collaboration & OPEN)

We are seeking a passionate and organised Programme Networks Manager to lead two exciting national outdoor learning initiatives.

Position: Programme Networks Manager (The OWL Collaboration & OPEN)

Hours: Full-time, 35 hours per week
Salary: £31,000 – £34,000
Location: Quenington, Gloucestershire (Hybrid working considered)
Contract: Permanent

Closing Date: Wednesday 27 August 2025, 11:59pm
Interview Dates: First stage – Thursday 4 September (online); Second stage – Friday 19 September (Quenington)

About the Role

This is a unique opportunity to lead and grow two key programmes:

• The OWL Collaboration, a residential outdoor learning programme supporting children and young people facing the greatest challenges
• OPEN, the Outdoor Practitioners Education Network, a growing professional learning network for the Outdoor Learning sector

You’ll drive the design, delivery and impact of both, ensuring they are visible, connected, and underpinned by strong partnerships and evaluation.

Key responsibilities include:

• Overseeing delivery of OWL programme and Nest School partnerships
• Coordinating grants, onboarding, logistics, evaluation and reporting
• Leading and growing OPEN’s network of members and professional learning opportunities
• Delivering network events, newsletters and collaborative communications
• Building strategic partnerships and representing the charity externally
• Embedding youth voice and championing outdoor education across the sector
• Managing data systems, budget tracking, and reporting to key stakeholders

About You

We’re looking for someone who thrives in a collaborative environment and brings a combination of strategic thinking, practical delivery, and a passion for equity in education and the outdoors.

You will have:

• Experience managing programmes or professional networks, ideally in education or outdoor learning
• Strong relationship-building skills with schools, practitioners and sector bodies
• Excellent communication skills – written, verbal and facilitative
• Confidence managing budgets, data, grants and logistics
• A proactive, organised, and adaptable approach
• A genuine belief in the power of outdoor learning and inclusive practice

About the Organisation

You will be working for an educational charity and one of the UK’s leading funders and providers of Outdoor Learning. Their mission is to improve life chances through nature-based education. Working in partnership with schools, funders, and outdoor centres across the country and underpinned by a values-led approach that champions connection, innovation, and progressive stewardship of the natural world.

Why join?

You will be part of a dynamic, inclusive and supportive team committed to real impact. Offering a range of generous benefits including:

• 10% employer pension contribution
• 27 days annual leave (plus public holidays and office closure over Christmas)
• Life assurance
• Employee Assistance Programme
• Access to training and personal development budget
• Newly refurbished head office with a creative, flexible working environment

Other roles you may have experience of could include: Programme Manager, Education Network Manager, Outdoor Learning Coordinator, Learning & Engagement Manager, Community Partnerships Lead, Strategic Projects Manager, Youth Programmes Lead #INDNFP