Engagement jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time (4 days a week) pro rated salary range - £24000 - £27200 per year.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Job Purpose
The role of the Central Charity is to facilitate member support and the successful operation of the Charity, lead strategic objects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims. Like many membership organisations, we need to focus on turning membership decline into membership growth. This role is an integral part of an exciting opportunity to change and secure the future of the movement. 2026 is our 150th Anniversary, a year to celebrate and focus on growing the movement in Britain and Ireland.
The post holder will work directly with members and support the rest of the Membership Team. Focus will be on managing membership using our new CRM, supporting membership, faith and programme enquiries, initiatives, and operational delivery, supporting Communities of Interest (our member-based forums),
Main responsibilities
Membership Support
- Manage membership enquiries (average across team of 25 emails daily).
- Manage membership - using, inputting, and reporting via our CRM.
- Facilitate and coordinate faith and membership resources and content delivery.
- Support the charity’s Communities of Interest (representative membership groups).
- Lead the administration of national and regional events.
- Support national programme and membership engagement activities.
General
- To produce and provide reports and resources as required for the Director of Membership
- To work across the charity on supporting the incorporation of membership outputs and content in relevant areas of the wider work of the global charity.
- To undertake any other duties as requested by the Director of Membership.
Core Competencies
Skills & Experience
- Membership Management: Experience of using CRMs and managing enquiries.
- Membership Support: Experience working directly with customers/members.
- Event administration: Experience of working on the delivery of events and external activities.
- Committee/forum administration: Ability to organise meetings and take notes and actions.
- Computer and IT skills: MS applications. CRM experience, use and reporting. Zoom/Team meeting platforms. Survey software. Social media posting.
Refer the attached job description for more information.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 10 September 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
About the Role
Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
What you’ll do:
- Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
- Oversee income and data processing, enquiry handling, and complaint management.
- Drive continuous improvements in systems, processes, and supporter experience.
- Monitor KPIs, report on performance, and implement service enhancements.
- Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
- Collaborate with teams across MAP to deliver supporter-focused solutions.
About You
What we’re looking for:
- Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
- Strong people management skills, with the ability to coach, motivate, and develop teams.
- Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
- Experience improving processes and meeting/exceeding service level agreements.
- Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
- CRM experience (Microsoft Dynamics desirable).
Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.
KEY RESPONSIBILITIES
Supporter Experience and Relationship Management
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels
(written, verbal and digital), supporting the team to continually improve interactions with
supporters.
- Be responsible for translating complex organisational and campaign information into
clear and actionable briefs, messaging, scripts and training resources for the team.
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are
heard across MAP’s teams.
Team Leadership and Development
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe
environment where the team can do their best work, learn and collaborate.
- Line manage the Supporter Care and Database Assistants – set clear objectives and
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and
supporting their wellbeing.
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in
delivering exceptional supporter care and acting as the first point of escalation.
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great
interactions with every supporter who emails, calls or writes to us.
- Regularly review, monitor and report on KPIs, including the speed and quality of
interactions. Identify trends, opportunities and risks and be responsible for
implementing timely and appropriate adjustments where necessary.
- Be responsible for submitting complaint and feedback reports and information for
quarterly reporting to the SMT and board.
- Presenting quarterly reports more widely across MAP and proactively share feedback,
complaints and compliments with relevant colleagues.
- Adopt a culture of continuous improvement, leading and supporting the team to
develop processes to better meet SLAs and supporter needs.
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to
troubleshoot non-technical issues and provide a high level of support and training to the team. Cross-organisational collaboration
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management.
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider
Compliance and risk management
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations.
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice.
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust.
General responsibilities
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice.
PERSON SPECIFICATION
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities.
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences.
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively.
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers.
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context.
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable).
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus.
- Knowledge of payment processing and regular giving administration.
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel.
PERSONAL ATTRIBUTES
Essential
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging.
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives.
- An ability to apply awareness of diversity issues to all areas of work.
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team.
- Ability to communicate complex information with confidence and clarity.
- Commitment to MAPs anti-discriminatory practice and equal opportunities.
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity.
- Ability to work weekends and evenings on occasion in the case of emergencies.
Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within
the person specification
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
-
Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
-
Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
-
Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
-
Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
-
Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
-
Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
-
Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
-
Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
-
Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
-
Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
-
Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
-
Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
-
Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
-
Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
-
Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
-
Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
-
Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
-
Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
-
Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
ADVICE SERVICE MANAGER
Oasis Hub Waterloo
FULL-TIME: 40 HOURS PER WEEK
FIXED-TERM CONTRACT: 12 months
SALARY: £33,422 - £36,691
We have an exciting opportunity for an Advice Services Manager to join our team at Oasis Hub Waterloo. In the heart of the Waterloo community we run a busy and vibrant community space, open to all. A vital part of this work is our advice services – providing free and accessible debt, benefits, housing and immigration advice to local people. This work has grown over the last few years and we are now looking for an experienced and innovative advice worker, to lead a small team and ensure we are delivering excellent advice, in a holistic community setting.
What’s in it for you?
· A chance to work with a great team of passionate and holistically minded advisors and community workers
· The opportunity to make a real difference, materially improving the lives of community members, as well as developing the service
· The chance to get involved in the wider life of Oasis Hub Waterloo, including community events and staff gatherings
You will receive the support of a fantastic team of professionals in the community. As part of the package, Oasis offers:
· A pension scheme, currently offering 7% employer contribution
· A generous holiday allowance
· Flexible working where possible, with family friendly policies
In this role, you would be working with local community members, to improve their circumstances through the provision of high-quality advice, as well as supporting development and ensuring best practice across the service. This role is based in our community space at the Oasis Centre and will include supporting with community drop-ins and walk-ins, as well as 1-2-1 appointments, and service development and management.
Key responsibilities.
· Managing your own caseload of clients, collaborating closely with other team members and volunteers
· Developing innovative solutions to develop and streamline our work, ensuring impact and maximising capacity
· Ensuring compliance and quality control across our casework provision, including obtaining quality standards, creating client feedback mechanisms, and ensuring policy compliance
· Line managing a team delivering client casework
The successful post holder must have:
· Experience providing face-to-face advice
· A willingness to work with people who have multiple and complex needs
· A recognised advice qualification or equivalent experience
· Line management experience
· Attention to detail and up-to-date knowledge of advice practice and policy
If you are interested in being part of this fantastic project and want to know more, please visit our website. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
To apply, please visit our website or apply via Charity Jobs. Your Supporting Statement should be no more than two A4 pages and must address the following questions:
1. In what ways does your professional background and personal experience qualify you for this role? Please refer to the Job Description and Person Specification and give examples.
2. This role is mainly direct delivery of support to local people, who often have complex needs. Please share examples of your experience working with a diverse range of backgrounds in a support role.
Completed applications should be returned by 9am Thursday 11th September 2025
Interviews will take place on Thursday 18th September 2025
The successful candidate will need to be provide proof of the right to work in the UK. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Join the team shaping Kilburn’s future!
South Kilburn Trust is seeking a dynamic, personable Operations Manager to activate and run two exciting new community spaces: a beautiful Victorian school transformed into affordable workspace, and a new environmentally conscious event hall in the heart of Kilburn.
You’ll be part of a passionate team dedicated to creating places where people connect, celebrate, learn and grow — whether at a community wedding, a business skills event, or in day-to-day use of our studio spaces.
We're looking for someone with heart and hustle — someone who can manage buildings, programme events, build networks and relationships, and promote spaces that reflect Kilburn’s rich past and its bold future.
Reporting to: CEO
Benefits: 25 days annual leave and bank holidays. Company Pension Scheme. Flexible working*.
Location: South Kilburn, London (mostly in-person)
Expected Start Date: September 2025
About South Kilburn Trust
South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. The trust is assuming management of two key local assets: 78 Granville Road, a new affordable workspace comprising of studios for local start-ups, freelancers and social impact businesses, fixed desks for hire, with an event space ideal for enterprise events, networking, and community training and a new high-spec environmentally conscious event hall all in the heart of Kilburn.
Job Description
Job Purpose
To lead the operational delivery, activation, and ongoing management of two new public-facing community assets: an affordable workspace and a smart, environmentally sustainable event space. You will balance access, quality, and sustainability by ensuring these spaces meet the needs of Kilburn’s dynamic and diverse community, while also generating revenue to support their long-term viability.
Key Responsibilities:
Space Setup and Launch
- Oversee handover and mobilisation of the affordable workspace and event hall as they are phased in between Sep–Jan 2025
- Liaise with Brent Council, contractors, and partners during transition and setup
Facilities and Operations Management
- Ensure buildings are safe, welcoming, well-maintained, and sustainably run. Manage contractors responsible for building maintenance and upkeep.
- Manage lettings, bookings, and contracts for both spaces including catering kitchen
- Monitor budgets and report on commercial activity
Workspace Activation
- Programme and deliver enterprise-focused activities in the affordable workspace
- Build a local network of entrepreneurs and facilitate community connections
- Manage and pre-let additional studio spaces opening Dec 2025
Venue Promotion & Community Engagement
- Market the event hall as both a community asset and revenue-generating venue
- Balance community events (weddings, cultural events) with corporate hires (Mon–Thurs)
- Ensure access and pricing remain fair, inclusive, and community-first
Strategy & Future Planning
- Contribute to visioning and strategic planning for long-term space management
- Help define the opportunity for an external operator post-2027 practical completion
- Support organisational learning and develop internal policies and procedures
Person Specification
Essential
Experience activating community or commercial spaces
Skilled in facilities and building management, and familiarity with CRM and booking systems.
Highly organised, able to manage projects end-to-end.
Confident engaging diverse community and commercial users
Proactive, personable and entrepreneurial
Comfortable working flexibly and responsively, including evening and weekend work.
Desirable
Knowledge of place-based regeneration or placemaking
Familiar with Victorian buildings or eco-design systems
Previous work in affordable workspace, social enterprise or hospitality.
Event promotion or grassroots marketing experience
Network in North-West London or cultural sector
Passion for arts, culture, and local heritage
SKT is committed to safer recruitment practices, and this role is subject to successful completion of references, DBS check and a six-month probation.
To formally apply, please submit a CV and supporting statement (ideally a maximum two sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, setting out your interest and motivation in applying for this role.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an experienced HR professional to lead and deliver a high quality people function at IHP on a part-time basis. This is a fantastic opportunity for someone who enjoys the breadth of HR in a small organisation which makes a big impact around the world.
IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.
About the role
This is a new role where you will the lead and deliver all HR functions, ensuring legal compliance, best practice, and consistency in people management across the organisation. This is a hands-on and strategic role, working closely with the Director of Finances and Resources to support a high-performing, inclusive, and values-aligned culture.
You will be responsible for the full employee lifecycle — from recruitment and onboarding to performance, development, employee relations, and offboarding. This is an excellent opportunity for someone who is passionate about people and wants to make a tangible difference in a small purpose-led organisation.
What we're looking for
Essential Skills and Experience
- Proven experience in a generalist HR role, ideally within a small organisation or charity
- CIPD Level 5 qualified or equivalent by experience
- Strong knowledge of UK employment law and HR best practice
- Experience managing recruitment, performance management, and employee relations
- Able to work independently and balance strategic and operational responsibilitie
Personal Attributes
- Empathetic, approachable, and discreet
- Strong communicator with the ability to influence and build trust
- Solutions-focused with a hands on, flexible approach
- Excellent judgement
- Committed to IHP's Christian Ethos and values
For further details regarding responsibilities and person specification, please see the job description.
IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate.
Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.
Applicants must have the legal right to work in the UK.
Why Join Us?
- Be part of a meaningful mission with a strong values driven organisation
- 25 days annual leave plus bank holidays (pro-rate for part-time hours)
- Health and wellbeing support through Unum help@hand
- Life Insurance and Critical Illness Cover
- Hybrid and flexible working options in a modern office near Chancery Lane Tube Station
Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.
We have an active Equality, Diversity and Inclusion staff working group that champions belonging across the organisation. One of newest team members summed it up perfectly:
‘IHP offers a welcoming environment, making a conscious effort to promote the voices of everyone. I have quickly felt part of the team.’
Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.
Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.
To apply, please submit your CV and a covering letter of no more than two A4 sides setting out how you meet the person specification including the Occupational Requirement. Applications without a covering letter will not be considered. If you require any support with your application please call the IHP Office and select Option 2.
We want to see a world in which all suffering due to lack of healthcare is eradicated.



The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for the Head of Individual Giving in order to lead on the development and delivery of a forward thinking Individual Giving strategy that drives donor acquisition, retention and income growth.
You will manage and grow a diverse range of fundraising products across Regular and Personal Donations, Payroll Giving, Legacies, In Memory, and Mid Value Donors. With the support of experienced colleagues in Events, Partnerships and MarComms, you will build a seamless and supporter focused experience that boosts engagement across all touchpoints.
you’ll be responsible for growing awareness and diversifying income through well planned, evidence based fundraising and strategic communication. You’ll lead campaigns, manage digital and offline channels, coordinate fundraising events, and report clearly on performance and progress.
You’ll work closely with the CEO and senior leadership, shaping messaging that inspires donors and stakeholders, while also managing volunteers and apprentices to support campaign delivery. The role is varied, rewarding, and deeply rooted in creating a more inclusive society.
As a Head of Individual Giving you will:
- Lead the design and execution of an integrated Individual Giving strategy
- Develop engaging supporter journeys using automation and personalisation tools
- Test and scale new giving products to reach wider and more diverse audiences
- Use data and insight to guide decision making and evaluate success
- Work cross functionally to align fundraising and communications for a cohesive supporter experience
- Manage the delivery of donor appeals and campaigns from concept to execution
About You:
You’re an experienced Individual Giving specialist with a strong track record of delivering income growth across multiple channels. You understand the value of data, automation and personalisation, and know how to turn supporter insight into action.
You’re creative, proactive, and results driven, with excellent communication and relationship building skills. You bring energy, innovation, and a genuine passion for building meaningful supporter relationships that last.
To be successful, you must have experience:
- Significant experience in Individual Giving, Legacy or Personal Giving, including digital
- Strong understanding of donor journeys, segmentation, and CRM systems
- Proven ability to develop and deliver integrated fundraising campaigns
- Experience managing budgets, agencies, and campaign performance
- Exceptional communication and influencing skills
Salary: £50,000 - £55,000 DOE
Location: Remote (occasional travel to regional Hubs in the North-East, Manchester, and Norfolk)
Contract: Permanent, Full-time (37.5 hours/week)
Closing date: 28th August at 9am
Interview: w/c 1st September
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Do you have experience of capturing the views of people with lived experience and influencing for positive change? We are looking for a Participation Officer to join Samaritans and support our policy and influencing work, including participation activities that connect people with lived experience to policymaking.
You’ll lead on our work through the Suicide Prevention Consortium, an alliance of Samaritans, the National Suicide Prevention Alliance and Support After Suicide Partnership.
Contract
- £32,000- £34,000 (FTE) per annum plus benefits
- Part time (25hrs per week)
- Fixed term contract until 31 March 2026 (a funded role as part of the DHSC VCSE Health and Wellbeing Alliance)
- Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home, Ewell and London Bridge
- We are passionate about flexible working, talk to us about your preferences
About the Suicide Prevention Consortium
The Voluntary, Community and Social Enterprise (VCSE) Health and Wellbeing Alliance is funded by the Department of Health and Social Care and is made up of 18 VCSE Members that represent communities who share protected characteristics or that experience health inequalities. Samaritans is proud to lead a Suicide Prevention Consortium which also includes the National Suicide Prevention Alliance (NSPA), and Support After Suicide Partnership (SASP). The Consortium aims to harness the collaborative efforts of its members to identify and prevent inequalities which lead to increased risk of suicide.
What you’ll do
Our Participation Officer leads the management of the Consortium, connects people with lived experience to policymaking, and is involved in directly influencing Government and health system partners
What you’ll bring
You’ll have experience in policy, influencing and public engagement with the ability to bring the voices of people with lived experience into policy making, and have been directly involved in shaping and influencing government policy decisions.
You’ll have experience working with a wide range of stakeholder groups with an understanding of policy development in a large and complex organisation.
Job Description and Person Specification here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer three application questions about your transferable skills and experience. We do not require a cover letter as part of your application.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 7th Sept 2025
Interviews: w/c 15th September 2025
The client requests no contact from agencies or media sales.
Are you an experienced Senior Data and Insights Manager looking for your next challenge?
The Opportunity
We’re looking for a Senior Data and Insights Manager to make a measurable impact by leading our data strategy, delivering high-quality analysis, and turning insight into action. You’ll shape how the RSA collects, manages, and uses data to drive recruitment, engagement, and retention of our Fellows, informing decisions at every level of the organisation.
About You
We are seeking someone with:
- Advanced expertise in data analysis, using tools such as Python, R/SPSS, SQL, and Power BI. Experience with Salesforce is desirable.
- A proven track record of translating complex data into strategic, actionable recommendations.
- Experience designing and delivering research projects, surveys, and data strategies in a commercial, membership, or income-generating environment.
About the Role
As our senior subject matter expert on data and insights, you’ll:
- Lead the Fellowship and stakeholder data strategy, ensuring data quality, governance, and best practice.
- Manage complex datasets from CRM systems, surveys, and digital platforms, integrating multiple sources to generate actionable insights.
- Deliver statistical and qualitative analysis to identify trends, audience behaviours, and opportunities for growth and improvements.
- Create dashboards and reports that inform strategic and operational decisions across the organisation.
- Lead on survey design and analysis, producing insight that shapes the Fellowship experience.
- Present findings and recommendations to senior leaders, up to and including the Executive Team.
What You’ll Bring
- Strong knowledge of quantitative research methods and data analytics techniques.
- Excellent communication skills, with the ability to tell a compelling story through data.
- The ability to work at pace, manage multiple priorities, and deliver impactful insights quickly.
- Commitment to data-driven decision-making, continuous improvement, and the RSA’s mission.
Download the job description today.
How to Apply
Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!
We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
A global network of changemakers enabling people, places and the planet to flourish in harmony.
Are you passionate about helping people with long-term health conditions build confidence and independence?
We’re looking for a motivated Health & Wellbeing Coordinator to lead our Bromley-based team. This is an exciting opportunity to make a direct impact by supporting adults to take control of their health and wellbeing. You’ll manage a small team, design and deliver innovative self-management workshops, and ensure our services remain person-centred and evidence-led.
What You’ll Do:
-
Lead the Long-Term Health Conditions team, including line management and reporting.
-
Develop and deliver lifestyle self-management workshops for over 200 adults each year.
-
Support behaviour change by helping individuals build knowledge, skills, and confidence.
-
Work closely with partners to ensure seamless signposting and cross-referrals.
-
Manage outreach to hard-to-reach groups, including global majority communities.
-
Track progress, maintain accurate records, and shape future delivery through client feedback.
Why You’ll Love Working Here:
At Age UK Bromley & Greenwich, you’ll be part of a dedicated and forward-thinking team committed to improving the lives of older adults. You’ll have the chance to be creative, develop your leadership skills, and see the real difference your work makes in reducing isolation and improving quality of life.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a role where your skills and passion can truly make an impact? This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.
Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.
We are seeking a Director of Finance to lead financial strategy to ensure long-term resilience, manage the finance team, deliver a high standard of financial governance, and provide effective support for our parishes. This role reports to the Chief Operating Officer.
As a key member of the Senior Leadership Team, you will provide expert financial guidance to the Bishop, Trustees, and diocesan leaders. You will oversee financial governance, treasury and investment management, risk assessment, and IT strategy, ensuring financial prudence while supporting the mission of the Church.
We are looking for a qualified accountant (ACA, ACCA, CIMA) with experience in complex organisations and, ideally, knowledge of the charity or not for profit sector. The successful candidate will have well-developed interpersonal skills, a track record of excellent attention to detail, and the ability to explain complex financial matters to non-finance audiences. A commitment to teamwork and supporting parishes is essential.
An understanding of Catholic Church teachings and values is crucial, as you will play a key role in aligning financial decisions with pastoral priorities.
This role will be working 37.5 hours per week, offering a competitive salary of £85,000 - £95,000 per annum.
Based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA, with regular travel across the Diocese to parishes and diocesan meetings, including the Channel Islands which may require overnight stays. Please note, for this role a full driving license and access to a vehicle will be required.
If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.
Come and be part of our mission!
Role Purpose
The Director of Finance is a key member of the Senior Leadership Team, responsible for strategic financial leadership and ensuring the financial sustainability of the Diocese. This role encompasses treasury management, investment strategy, risk management, IT oversight, and long-term financial planning. It also involves leading and developing a resilient and professional finance team.
The Director of Finance must balance financial prudence with pastoral priorities, fostering trust with clergy, lay leaders, and stakeholders while driving financial and operational efficiencies.
Key Responsibilities
Strategic Financial Leadership
- Develop and implement a financial strategy aligned with the Diocese’s mission and long-term objectives.
- Provide financial analysis, forecasting, and risk management to support strategic decision-making.
- Ensure compliance with Canon Law, UK financial regulations, and charity law across all jurisdictions.
- Advise the Bishop, COO, Trustees, and key leaders on all aspects of financial management.
- Attend senior board and committee meetings presenting clear and insightful financial reports.
Treasury & Investment Management
- Oversee treasury operations, ensuring effective cash flow management and financial sustainability.
- Lead on investment strategy, working with the Investment Committee and external advisors to maximise ethical and responsible investment returns.
- Regularly review Restricted and Designated Funds to ensure compliance with Diocesan policies and procedures for such funds.
Leadership of the Finance Team
- Provide strong leadership, fostering a culture of excellence, accountability, and continuous improvement.
- Develop and mentor finance staff, ensuring they have the skills and support needed to succeed.
- Ensure the efficient operation of financial systems, budgeting, reporting, and internal controls.
- Promote collaboration across diocesan departments, ensuring effective financial stewardship at all levels.
Financial Oversight, Risk Management & Investigations
- Oversee fraud risk management, implementing robust controls to identify, prevent, and address financial irregularities, particularly in parish accounts.
- Develop and maintain a Financial Risk Register, identifying and mitigating key risks across the Diocese, including fraud, liquidity, compliance, and operational risks.
- Regularly review and update the Risk Register, ensuring risks are assessed, mitigated, and reported to senior leadership and trustees.
- Establish and implement risk management strategies, embedding a culture of financial accountability across the Diocese.
- Provide audit support and financial guidance to parishes, ensuring adherence to best practices and regulatory requirements.
- Lead the development of annual budgets, ensuring alignment with diocesan strategy and long-term financial sustainability.
- Develop and maintain long-term financial forecasts, assessing future income, expenditure, and funding requirements.
- Lead and manage complex financial investigations, ensuring transparency, accuracy, and compliance.
Financial Planning & Parish Support
- Provide strategic financial support to parishes, schools, and diocesan agencies, helping them develop long-term sustainability plans.
- Offer guidance on budgeting, financial controls, and fundraising strategies.
- Develop and implement financial training for clergy and parish finance teams to improve financial literacy and compliance.
- Operational & IT Leadership
- Lead the IT strategy, ensuring digital transformation aligns with financial and operational objectives.
- Work with IT providers to ensure cybersecurity, data protection, and technology governance.
- Embed and oversee financial systems and processes, driving efficiency through modern financial software and automation.
Payroll
- Lead the payroll function working closely with the HR manager to deliver a reliable and accurate service for employees. This will include the effective use of the designated payroll IT system.
Governance, Reporting & Compliance
- Ensure full compliance with accounting standards, charity law, and internal policies across all jurisdictions.
- Delivery of the Financial Annual Report and Accounts to agreed timescales.
- Develop and update key policies and procedures to ensure financial governance and accountability.
- Work closely with Trustees, external auditors, and regulatory bodies to maintain transparency and good governance.
- Implement robust internal financial controls to safeguard diocesan assets and mitigate risks.
- Develop a standard suite of financial reports to enable informed strategic and operational decision-making for the Board of Trustees and senior leaders.
- Timely production of monthly management accounts and cashflow analysis
Leadership & Stakeholder Engagement
- Act as a trusted advisor to the Bishop, clergy, Trustees, and Senior Leadership Team.
- Communicate complex financial information clearly and persuasively to both finance professionals and non-experts.
- Build strong relationships with internal and external stakeholders, ensuring financial decisions support the Diocese’s mission.
Other Duties
- Undertake any other reasonable duties required by line manager.
Director of Finance – Person Specification
Competence, Expertise and Knowledge:
Essential
- Degree-level education (or equivalent professional qualification/experience).
- A qualified accountant (ACA, ACCA, CIMA, or equivalent).
- Extensive financial leadership experience, ideally within charities, faith-based organisations, or complex institutions.
- Proven expertise in treasury and investment management, with experience in ethical investment strategies.
- Strong IT acumen, with experience in financial systems, digital transformation, and IT governance.
- Excellent leadership and people management skills, with experience leading and developing high-performing teams.
- Strong interpersonal and communication skills, with the ability to engage clergy, Trustees, and external stakeholders effectively.
- Confident public speaking and presentation skills, with the ability to deliver complex financial information in an engaging and accessible manner.
- Exceptional written communication skills, with the ability to produce high-quality financial reports and strategic documents.
- Knowledge of and commitment to the teachings, values, and mission of the Catholic Church.
- Strategic thinker, with the ability to balance financial discipline with pastoral priorities.
- A full, clean UK driving licence, with the ability to travel across the Diocese, including the Channel Islands.
Desirable
- Knowledge of Canon Law, charity governance, and ecclesiastical structures.
- Experience working in a faith-based or mission-driven organisation.
How to Apply
Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying. Please state ‘Director of Finance’ in your cover letter title.
We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.
You will be notified should we wish to progress your application and invite you to an interview.
The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.
You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.
Bringing people closer to Jesus Christ through His Church




The client requests no contact from agencies or media sales.
The British Association of Urological Surgeons (BAUS) is an established, highly regarded membership-based organisation. They promote the highest standards of practice in urology, with a reputation as a leading professional medical association. Their members are expert medical practitioners in the field of urology. Founded in 1945, they are excited to be celebrating their 80th anniversary this year!
We are delighted to be partnering with BAUS in their search for someone with a wealth of experience in leading on large scale events, a passion for event execution and an understanding of membership organisations. This is a unique opportunity to join a small, ambitious and passionate team. Is this the dream role that you have been waiting for? If so, we would love to hear from you.
The Role
The Head of Events is a crucial role, with responsibility for the overall strategic and operational leadership of BAUS’s events portfolio, which is their main source of income. Their impressive programme of events includes their flagship BAUS Annual Scientific Meeting, hosting 1200 delegates and approximately 80 exhibitors. The events portfolio also includes a calendar of smaller events such as Specialist Section Meetings, Educational Courses, and the associated sponsorship.
Reporting directly to the CEO, you will lead the events team and be integral in the design and execution high profile events. The main focus will be on the delivery of the exciting calendar of existing events, however the team welcome new ideas and innovation to enhance, support and grow their portfolio.
The main responsibilities will include:
- Setting the vision, direction and standards for all BAUS events
- Ensuring an exceptional experience for all delegates and exhibitors
- Working to agreed budgets to maintain financial sustainability
- Aligning events with the educational vision
- Strengthening BAUS’s reputation through exceptional delivery.
The Person
We are looking for a someone with a proven track record in managing large scale conferences and events at a senior and strategic level. Ideally with experience working in a membership organisation, you should have strong strategic skills in project management, planning and budget management.
You should have the ability to build and maintain senior-level relationships with committees, sponsors, and partners and we are looking for someone who possesses the knowledge and expertise to negotiate, influence and solve problems. Most importantly, you will need to be pro-active, passionate and reliable. Please note that due to the requirements of this role, you must also be able to work flexibly to attend events when required (although the charity will pay expenses and operates a TOIL system).
Why BAUS?
BAUS adopts a welcoming, supportive and collaborative culture. It is a small, successful team that work closely to achieve outstanding results for their members. Not only is BAUS hugely passionate about supporting its members but it puts huge emphasis on making staff feel supported and empowered in their roles, ensuring it is a wonderful place to work. The charity’s benefits include an excellent pension scheme with a minimum 16% contribution along with 25 days leave per year, plus Bank Holidays and an additional 4 days at Christmas.
The role is hybrid and flexible, and will require the successful applicant to work once or twice a week out of the prolific and impressive city centre offices embedded in the heart of London. If this sounds like the opportunity for the next phase of your career, then get in touch! Apply here, or get in contact with Charlie, Leanne or Jen at Charity Horizons for more information.
Interview dates will be week commencing 8th September for first stage interviews and week commencing 15th September for second stage interviews. All interviews will be in person at the London office.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Individual Giving Retention Fundraiser
Job reference: REQ004424
12 months, fixed term (maternity cover)
£32,684
London, E15 2GW with working from home most of the time.
Full time, 35 hours a week
As an Individual Giving, Retention Fundraiser, you’ll work as part of the Public Fundraising team responsible for managing a portfolio of Individual Giving campaigns from inception through to evaluation to generate funds, improve engagement and increase life-time value of existing supporters
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with working from home most of the time.
The role
In this role, you will:
· Be responsible for managing retention campaigns, coordinating with a number of different stakeholders, both internal and externally.
· Experience of monitoring and reporting of results and other financial data.
· Experience of working with data for fundraising purposes, either in using a database to select and segment data or of producing briefs to do so.
· Work with the Senior Individual Giving Fundraisers to deliver campaigns against agreed budgets
About you
The successful applicant will:
· Have direct experience of campaign management across a range of direct marketing activities including direct mail, digital, email and telephone
· Experience of working to a busy schedule, managing a number of campaigns simultaneously
· Have an interest in testing new campaigns, and a passion for raising funds to enable Scope to continue the work that they do.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please email us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
To apply please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
Closing date for applications:11:59pm GMT, Monday 1 September 2025.
Interviews to take place in week commencing 8 September 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join the Air Cadet Charity – Be the Heart of Our Operations!
Are you a highly organised and proactive administrator who thrives in a varied role? Do you want to be an essential part of a charity dedicated to empowering young people across the UK? The Air Cadet Charity is looking for a versatile Administrator to join our dedicated team.
About Us:
The Air Cadet Charity is the principal charity supporting the Royal Air Force Air Cadets. We provide vital grants for activities, equipment, and opportunities, helping young people develop skills, confidence, and reach their potential through aviation, adventure, and community engagement. From adventure training to simulators and training equipment, we ensure the RAF Air Cadets organisation continues to thrive and inspire.
The Role:
This is a pivotal role, offering broad administrative support to our small, dynamic team. You'll be the go-to person for a range of essential functions, from a broad range of administrative tasks and supporting our board to handling general enquiries and providing comprehensive administrative assistance. Your efficiency and attention to detail will be key to helping us deliver our mission effectively.
You'll be responsible for:
- Finance Administration: Processing invoices and expenses.
- Secretary to the Board: Arranging board and committee meetings, helping to prepare and distributing agendas and papers, taking accurate minutes, and following up on action points.
- Diary Management: Efficiently managing the diaries for key team member and trustees, scheduling meetings, and coordinating appointments.
- General Enquiries: Acting as the first point of contact for the charity, handling phone calls and emails, and directing enquiries appropriately.
- Team Administrative Support: Providing comprehensive administrative support to the wider team to ensure smooth operations.
What we're looking for:
- Proven experience in a diverse administrative role, ideally within a charity or small office environment.
- Excellent organisational and time management skills, with the ability to prioritise tasks and manage multiple deadlines effectively.
- Strong administration skills and a meticulous eye for detail.
- Demonstrable experience as a secretary for a board or committee, including minute-taking.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM systems.
- Exceptional communication skills, both written and verbal, with a professional and friendly approach.
- A proactive, adaptable, and self-motivated approach.
- A genuine interest in supporting young people and the mission of the Air Cadet Charity.
All applicants must have the right to work in the UK. The successful candidate may be required to hold a level of security clearance.
Why join the Air Cadet Charity?
- Be part of a small, impactful team directly contributing to the development of young people across the UK.
- Enjoy a varied and engaging role where no two days are the same.
- Benefit from a supportive and collaborative work environment.
- 26 days annual leave + bank holidays
- Employee life assurance scheme
Salary: £26,000 per annum, pro rata
Location: Remote/Hybrid with occasional travel to events/meetings around the UK and to the Sleaford, Lincs office as required.
Hours: Part-time (5 morning/afternoons per week – 18.75 hours – some flexibility is required to accommodate meetings).
Ready to be the backbone of our charity?
To apply, please submit your CV and a covering letter (maximum 2 pages) outlining your relevant experience and why you're interested in this varied role by 9am on 8th September 2025.
Join us in our mission to support the RAF Air Cadets!
The Air Cadet Charity is an equal opportunities employer and committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to a satisfactory DBS check.
The client requests no contact from agencies or media sales.
Shape the Future of Finance at ABRSM
ABRSM is the UK’s leading music education body and a globally respected charity, supporting millions of learners and teachers across 90+ countries through world-renowned music exams, publications, and digital learning tools. With a turnover of approximately £50 million, ABRSM is undertaking an ambitious programme of digital transformation—modernising systems, operations, and ways of working to better serve its global community.
They are now seeking a dynamic Head of Transactional Finance to lead the evolution of finance operations and define the future of this function within a modern, collaborative finance team.
The Role
Reporting directly to the CFO, the Head of Transactional Finance as a pivotal leadership role that oversees payroll, accounts payable, and finance systems. It has a strong relationship to accounts receivable in an adjacent team. It’s a unique opportunity to lead a function through significant change.
You’ll be instrumental in driving automation, improving processes, and ensuring seamless integration between finance systems (UNIT4) and wider business platforms such as Microsoft Dynamics. This role is ideal for someone who thrives in a fast-paced, change-oriented environment and is passionate about delivering operational excellence and strategic impact:
- Driving automation and process improvement across transactional finance
- Managing the successful deployment and optimisation of UNIT4 and its integration with wider business systems (notably Microsoft Dynamics)
- Enhancing financial compliance, policy, and controls
- Ensuring underlying data is clean and timely for reporting
- Supporting change management across finance and the broader organisation
The Person
We’re looking for a confident and forward-thinking finance professional who thrives in change-oriented environments and wants to put their stamp on a high-impact function. You'll play a critical role in bridging systems, processes, and people—bringing structure, clarity, and innovation to a function that underpins ABRSM’s financial strength and strategic direction.
You’ll bring:
- A recognised finance qualification (ACA, ACCA, CIMA or equivalent)
- Demonstrated leadership in finance operations, including payroll and accounts payable
- A track record of managing or supporting finance system implementations and integrations (experience with UNIT4 is essential)
- Excellent project management and stakeholder engagement skills
- A mindset geared toward continuous improvement, digital transformation, and cross-functional collaboration
- The ability to shape and position transactional finance as a partner to teams such as financial accounting and FP&A
- This role is not for a pure systems accountant—but for someone who thinks systemically, understands how to embed finance within digital workflows, and can bring a modern, strategic lens to transactional processes.
Why Join ABRSM?
- This is a rare opportunity to lead change in an organisation with a global reach and a purpose-driven mission. You’ll have the autonomy to define the transactional finance function and be part of a broader transformation journey that’s reshaping how ABRSM delivers value internally and externally.
- A high-impact leadership role in a purpose-driven organisation
- The opportunity to shape and modernise finance operations
- A chance to contribute to a global mission in music education
- A competitive salary and benefits package including matched pension contribution plus 2% (employer contribution capped at 10%), 25 days annual leave plus Xmas closure days, Flexible and hybrid working arrangements.
- Contract: Permanent or 18-Month Fixed Term
- Opportunities for professional development and continuous learning.
- A collaborative and supportive work environment.
How to Apply
ABRSM are working in partnership with Hays Senior Finance to identify the right person for this role. Please contact Peter O’Sullivan at Hays if you have any queries, but the first step towards being considered is to make your application. If suitable, Peter will follow up with a call to discuss next steps.
Closing date: 30th August 2025
First round interviews: w/c 8th Sept
Second round interviews: w/c 15th Sept