Engagement manager jobs in Birmingham
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and data-driven Product Marketing and Engagement Manager to strengthen how schools and staff connect with our products, particularly the Boxall Profile® Online and our wider nurture-based professional learning and recognition product offerings.
You’ll lead campaigns and engagement strategies that grow adoption and retention across our user base, working closely with product managers, the communications team, and partners. This role sits at the heart of translating our mission into action and helping schools see, use, and value nurtureuk’s evidence-based tools.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
Reporting to the Director of Products and Services, you’ll take ownership of developing and delivering marketing and engagement strategies that strengthen our product portfolio and deepen relationships with our customers.
You’ll work closely with Product Managers and the External Relations team to plan and deliver targeted campaigns, design engaging content, and improve how our products are positioned, experienced, and valued by schools and practitioners.
Your main duties will be in five main areas:
- Designing and delivering regular marketing activity and campaigns
- Product positioning and messaging
- Content and collateral development
- Designing and delivering email and other engagement activity for existing and new customers
- Customer engagement and retention
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Registered Charity
21 - 50
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
Thank you!
Home Based
Ref: 21020
About us
Our purpose is simple: to save lives at sea. 24 hours a day, every day, RNLI lifesavers are ready to launch to the rescue. The RNLI depends on Gifts in Wills to fund two thirds of our lifesaving services.
We’re looking for a Strategic Legacy Engagement Manager to lead our team of legacy stewardship specialists. This is a new role leading an established, home-based team working across the UK and Ireland. This team is key to building our long-term legacy income. It is responsible for stewarding our legacy pledgers, delivering a range of engagement events and embedding our legacy messaging within our community networks.
Your role
As the Strategic Legacy Engagement Manager, you’ll be focused on:
- Driving innovation and development of the wider legacy strategy as part of the legacy leadership team.
- Leading a team responsible for stewarding high-value individuals, growing our portfolio of legacy supporters and delivering our programme of legacy events.
- Collaboration and coordination with fundraising stakeholders across the organisation to deliver the legacy strategy in support of the wider fundraising strategy.
- Identifying and growing talent within your team.
About you
You’ll be passionate about legacy stewardship and understand the importance of delivering exemplary supporter engagement experiences balanced with supporting business goals and outcomes.
More specifically, you’ll have:
- A proven track record and experience in relationship management or stewardship, ideally with high level legacy supporters.
- Experience in leading and motivating teams and building cultures that bring out the best in individuals.
- Confidence as a people manager, with experience of coaching and supporting others to develop and achieve results.
- Great communication skills, with extensive experience of effectively engaging with supporters and influencing stakeholders at all levels in a business.
- Strategic thinking, being someone who looks and plans ahead, with ability to identify appropriate change and to deliver it - while keeping your team and stakeholders engaged.
- Demonstrable ability to use and understand trends and insights to positively influence development and delivery of activities.
- Problem-solving skills to overcome challenges and a passion to deliver the best possible results for our customers, volunteers and supporters.
- A valid driving licence.
So, if you have a passion for fundraising and are looking to lead a successful legacy team who have ambitions grow further, this could be the role for you.
Closing date: 24 January 2026.
Interview date: 18 - 19 February 2026.
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are thrilled to be working in partnership with Spurgeons, who believe in creating brighter futures for children, young people, and families. As one of the UK's leading children's charities, firmly supported by Christian beliefs and values, Spurgeons helps vulnerable children and their families by delivering projects that support them and their communities to find long-lasting solutions to the challenges they face.
We are seeking a Supporter Engagement Manager to play a pivotal role in creating and nurturing meaningful connections that make Spurgeons' frontline services possible. Through building strong relationships with individuals, churches, and community partners, you'll inspire generosity and collaboration that lead to lasting impact.
As a member of the fundraising management team, you'll contribute to shaping and delivering the Fundraising and Engagement strategy while providing leadership and development for the Supporter Engagement Lead. You'll lead the implementation of Individual Giving and Church Engagement strategies to achieve agreed KPIs for income growth and supporter retention, while managing operational delivery of fundraising processes including supporter-centric donation platforms, thanking, banking, and Gift Aid compliance.
Working in collaboration with the wider team and marketing manager, you'll develop and deliver an annual programme of donor acquisition campaigns and donor-led appeals. You'll build and grow the Spurgeons Church Network, oversee the creation of resources and organisation of events to equip churches for prayer, giving, and community engagement, and research church denominations and networks to inform engagement activities. Managing budgets and reporting for individual and church engagement activity, you'll ensure cost-effective delivery and clear ROI.
The successful candidate must be able to demonstrate:
- Track record in fundraising and supporter engagement, delivering measurable income and retention growth
- Experience developing and implementing fundraising strategies, donor journeys and stewardship programmes
- Managing campaigns and appeals from planning to evaluation, using CRM systems to track KPIs and donor trends
- Strong understanding of individual giving, donor acquisition, retention and stewardship.
By month 3, you'll have audited current Individual Giving and Church engagement processes, delivered your first supporter email, and developed a 12-month roadmap for Individual Giving, Church engagement, and events. By month 6, you'll have launched the annual Christmas appeal and one community fundraising initiative, developed the regular giving programme and church engagement resources, and presented a 6-month review with data-driven recommendations. By month 12, you'll have fully embedded Individual Giving and Church engagement strategies, achieved agreed KPIs for income growth, and demonstrated improved donor retention through metrics.
This is an exciting opportunity to join a team that isn't just goal-driven, but fuelled by creativity, passion, and a love for bold ideas to drive positive change! You'll be part of a team that celebrates successes and believes in fostering a positive and supportive environment where everyone feels valued and inspired to do their best work.
For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
Charisma is committed to inclusive and accessible recruitment processes. If you have any reasonable adjustments or wish to apply for this role under the Disability Confident Scheme, please confirm in your application, or contact our Operations Teams separately. Charisma will ensure all candidates who disclose that they wish to apply under the Disability Confident Scheme and that meet the minimum criteria for the role will receive an opportunity to interview with the Charisma Consultant representing the vacancy.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Home based
Closing date: Sunday 1st February 2026
Charisma vetting interviews must be completed by Tuesday 3rd February 2026
1st round interviews with Spurgeons: w/c 9th February 2026
Final round interviews with Spurgeons: w/c 16th February 2026
Registered Charity
101 - 500
We create family hubs where we’re needed most, so, when a family member needs support, turn to us.
