Engagement manager jobs in birmingham

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Youth Futures Foundation is looking for a senior External Affairs professional to lead a busy multi-disciplinary team to drive our reputational, influencing and engagement work as the What Works Centre for Youth Employment.

About the role

• This is a newly created role where you will have responsibility for driving an integrated approach to our audience influencing to deliver our strategic objectives, through collective oversight across our public affairs, stakeholder relations, communications and marketing work.
• The post holder will report to the Director of Policy and External Affairs and work closely with the CEO, wider Senior Leadership Team (SLT) and the Deputy Director of Strategic Development to enable purposeful reputational growth, enhanced brand recognition and the delivery of external impact.
• The post holder will need to be an experienced leader and manager; a people person able to inspire, nurture and support a team of motivated engagement and communications professionals as well as deputising for the Director more widely when required.
• To be successful, the post holder will need to be able to balance big picture thinking with driving practical implementation and outcomes across the team and thriving in ambiguity when needed. The skills and experience to drive and support internal change to foster an optimal operating environment and ability to design and embed future focused ways of working will be important to the success of the role

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please download our recruitment pack.

Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?

We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.

About the Role

As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
• Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
• Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
• Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
• Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
• With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
• Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week
• Salary: £36,000
• Location: Home-based (UK) with occasional travel

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.

We are delighted to be supporting a highly regarded international development charity in their search for a Senior Trusts Manager.

• Salary Circa £50,000
• Flexible working and part time working patterns offered

The Role

• Account manage and steward a tailored portfolio of high-value UK trusts and foundations donors.
• Work collaboratively with the peer level senior trusts manager, this role will be focussed on developing new relationships and applications
• Develop stewardship, engagement, and communications strategies.
• Team management and development of the team- line management experience is not needed
• Seek innovative opportunities to deepen and broaden relationships with donors.
• Collaborate with colleagues across the organisation to support funding opportunities.
• Co-lead the strategic development of the UK Trusts programme
• Reporting on donor projects and other communications.
• Maintain up-to-date records of all communications with trusts and foundations.

About You

• Significant experience in building and maintaining relationships with trusts and foundations resulting in significant gifts.
• Experience of developing new relationships with trusts and foundations
• Strong networking, negotiating, interpersonal, and influencing skills.
• Proven ability to articulate complex issues persuasively and present pitches with confidence.
• Excellent writing skills and experience adapting writing style to different communications.
• Self-motivated, entrepreneurial, innovative, and ambitious with excellent attention to detail.
• Experience of working within international development would be of benefit but not essential

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Job Title: NCT Walk & Talk Project & Outreach Manager

Salary: £32,000

Working Hours: 35 hours per week

Contract: Fixed Term Contract until 1st November 2026

Location: Home based with travel throughout England to volunteer events and activities

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

 NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the role

We are recruiting a Project & Outreach Manager to help raise the profile and accessibility of NCT Walk & Talk across England supporting volunteers to leverage NCT’s existing local networks and encouraging take up in new areas. 

Funded by Sport England, as part of an ambitious programme of change for NCT Walk & Talk, this post will be responsible for increasing the number of walks taking place and the number of new and expectant parents engaging with this service. This is a key role under the ‘More Parents, More Impact pillar of our For Every Parent 2023-28 strategy which will support NCT's focus on tackling health inequalities, enabling parents to create connections and build local, supportive communities.

The post holder will be responsible for increasing the number of walks taking place and the number of new and expectant parents engaging with this service. This is a key role under the ‘More Parents, More Impact pillar of our For Every Parent 2023-28 strategy which will support NCT's focus on tackling health inequalities, enabling parents to create connections and build local, supportive communities.

This is a full-time role but we would be happy to talk about flexible hours for the right candidate so please just let us know in your supporting statement if this is something that you would like us to consider. This role will involve some evening and weekend work and flexibility to attend events.

Working as part of the wider Volunteering Team your great organisation skills will enable you to juggle a busy but rewarding workload. You will be able to prioritise multiple tasks, with excellent attention to detail. A background in working with parents that may be from communities experiencing disadvantages with previous experience of managing volunteers UK wide. You will help by recruiting, supporting, and managing volunteers who deliver NCT Walk & Talk in their local area. 

This role is perfect for someone who loves variety in their work where no day is the same.  Speaking to volunteers, working with external professionals and stakeholders, thinking creatively, report writing and improving processes are all a big part of this role.

We are looking for someone who is: 

· Agile and able to adapt to changing priorities

· Great at communicating with a diverse range of stakeholders.

· Experienced in leading projects involving volunteers.

· Able to manage a variety of tasks in a fast-paced environment.

What we offer

We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Closing date for applications: 4th July 2025 – 5:00pm

Interviews: W/C 14th July 2025

The Interview will involve a verbal presentation task

We are delighted to be working in partnership with a much loved national Charity to recruit them a Relationship Manager on a 5-6 month contract.

About the role

You will be joining a friendly and face paced fundraising team to identify, support and retain regional supporters. You will be responsible for

* Driving engagement across your region (and beyond) to proactively identify, support, and retain supporters.

* Working with the wider Regional Fundraising Team and collaborate on relationships that might be across the UK

*You'll be generating a strong network of community and corporate supporters to secure sustainable income for the charity. You'll also be building a pipeline of prospects of community and corporate to ensure future support.

About you

To be successful in this role you must have
*Demonstrable knowledge of what it takes to proactively identify, develop, and cultivate supporters to maximise income and deliver against KPIs, objectives and the Community Team business plan.

*A good knowledge of the fundraising landscape and opportunities in the UK

*Experience of building and account managing/stewarding a personal portfolio of high value supporters & corporate partners, volunteers and in aid of events to achieve your financial target.

Please note that this is a home based role with travel across the South Coast. You will need access to a car and have a valid driving licence. Please note that applications are been taken on a rolling basis and an immediate start is preferable due to the contract length.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Job Summary

Ten Ten Resources is seeking a Schools Support Officer to play a vital role in supporting our partner schools in their use of our award-winning Catholic educational resources. Acting as a key point of contact for school staff, you will help ensure a smooth, welcoming and highly responsive experience from onboarding through to ongoing support.

You will handle school enquiries, maintain CRM data, manage user accounts, and support the delivery of school communications and helpdesk services. You’ll also contribute to the systems that underpin our delivery, bringing order, insight, and efficiency to the heart of our operations

This is a full-time, home-based role (35 hours per week), but we are open to applications on a job-share basis. Whether full-time or part-time, you’ll work closely with our collaborative and mission-driven team, combining independent responsibility with shared support.

We’re looking for someone who thrives in a remote working environment - highly organised, people-focused, and committed to excellence in service. If you’re proactive, adaptable, and inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.

Responsibilities

As Schools Support Officer, you’ll play a vital role in supporting schools and ensuring the smooth running of our operations. Your key responsibilities will include:

Client Support

• Act as the first point of contact for school enquiries across email, phone, voicemail and webchat.

• Respond to queries, resolve user issues, and provide quotes for subscriptions and trials.

• Triage communication to the relevant team member, where needed.
   

CRM & Data Management

Maintain the accuracy and integrity of our CRM (HubSpot), including:

• Keeping contact details up to date.

• Researching school term dates and contact information.

• Auditing pupil numbers and other key data.

• Building segmented databases for outreach to new markets.
   

Project Support

• Assist with content uploads and conduct basic technical checks.

• Support the planning and organisation of projects (e.g. filming, product launches).

• Research and source goods or services to support delivery.
   

General Admin

• Prepare and send occasional hard-copy mailouts.

• Handle post and support light finance admin, such as banking cheques.

• Provide flexible administrative support as needed across the team.

Place of Work

This is a home-based role, open to candidates based in the UK. The successful candidate will work remotely as part of Ten Ten’s home-based team.

The role is full-time (35 hours per week), typically worked across Monday to Friday. However, we are open to applications on a job-share basis, where two individuals work together to fulfil the responsibilities of the role. While there is some flexibility in working hours, availability is expected during core daytime hours to ensure collaboration with colleagues and timely support for schools.

We meet weekly as a team on Zoom to share updates, collaborate on projects, and pray together. In addition, we gather in person at least three times per year - typically once per term - for planning, training and team-building. These in-person gatherings usually involve overnight stays and are held at various locations around the UK.

We welcome applicants from across the UK who can commit to regular online engagement and travel for termly in-person meetings.

Person Specification

At Ten Ten, we believe that the Schools Support Officer isn’t just another role - it’s a vital presence that helps knit together our mission across hundreds of schools. We’re looking for someone who thrives in a remote working environment - someone who takes pride in being highly organised, attentive to detail, and ready to solve problems before they arise. You enjoy connecting with others through digital channels, build rapport easily, and are committed to providing exceptional support to both colleagues and partner schools.

The kind of person we’re looking for:

Essentials – you are:

Warm, welcoming, and professional – You have a friendly and reassuring tone in all interactions. You make people feel heard and supported.

Highly organised and detail-oriented – You keep multiple plates spinning and ensure nothing gets dropped. You catch the typo, notice the missing email, and follow up before anyone else does.

A proactive problem-solver – You take initiative. You investigate, ask good questions, and make things happen. You know when to act independently and when to consult others.

Resourceful and adaptable – You navigate new systems and shifting priorities with ease. You find solutions, even when no manual exists.

Strong communicator – You write clearly and speak confidently. You know how to communicate with school staff, teachers, and your internal team with warmth and clarity.

Tech-comfortable and willing to learn – You’re already confident with basic digital tools and eager to learn new ones. You might not know HubSpot or our CMS yet, but you’re curious, capable, and ready to learn.

Able to prioritise effectively in a busy environment – You can spot what’s urgent versus what’s important, and you keep things moving forward while staying focused on the big picture.

Desirable – it’s a bonus if you:

• Have experience supporting schools, education settings or customer service environments.

• Are familiar with project management tools, content management platforms (CMS), or customer relationship management (CRM) systems.

• Have experience supporting content updates, light marketing tasks, or school-facing comms.

• Have worked in a small, fast-paced organisation where self-direction was essential.

We’re looking for someone who:

• Is observant and engaged – spots the detail, the discrepancy, or the quiet ask behind the email.

• Has a ‘get stuck in’ mentality – you’re not afraid to roll up your sleeves and help out wherever needed.

• Is confident taking the lead when needed – actively shaping processes and offering support.

• Values teamwork and collaboration, but can also work independently and manage their own time well.

• Understands that while systems are important, people always come first—how they feel in their interaction with you matters.

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.

If you are just looking for a job, then we are probably not for you. However, if you are an experienced finance and business operations professional able to demonstrate strategic and operational ability around financial planning and processes as well as delivering cost effective, efficient and fit-for-purpose business services, then we would like to hear from you.  Charity finance experience and experience in a similarly broad role covering other areas of business operations including IT, risk management, data protection & data management and health & safety is a must.

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.

This is a permanent, home-based role. There will be the requirement to attend internal and external meetings or events which will involve travel away from home and working outside of normal hours.     

The role is both strategic and operational in nature and represents a fantastic chance to join an amazing charity at an exciting time of growth.

For job role specifics please see the Job Description.

What We Can Offer 

· Competitive salary circa £33,000 (£55K FTE) per annum depending on experience. 

· 15 days holiday on appointment plus pro rata bank holidays and one extra day for your Birthday. 

· Stakeholder Pension Scheme from appointment. 

· Time off in Lieu (TOIL) for out of hours work. 

· Flexible working. 

· Health Cash Plan

How to Apply

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role and how they match the requirements of the Job Description and Person Specification. Generic letters and agency approaches will not be considered. Please also include your CV.

First stage interviews will be held week commencing 28th July 2025.

Safer Recruitment 

Special Olympics Great Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS/PVG check relevant to the requirements of the role. For this role that will involve a Basic Disclosure. 

Equal Opportunities

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply.

Other

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a basic DBS check.

We will only contact those who have been selected for interview.

We request no contact from agencies.

Barnabas International is a large family of Christian ministries and charities focused on

giving practical support to suffering, abandoned and persecuted Christians around the

world. The ministry was founded in 1993, and since then, it has funded projects in more

than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.

Some of our key projects include supplying food aid, medical supplies, educational and

vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,

and support for pastors and church leaders. Barnabas Aid also provides advocacy for

religious freedom, especially for persecuted and suffering Christians.

Barnabas is primarily a Christian ministry and a charity. Employees are expected to

subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed

as being vocational. There is an occupational requirement for applicants to be practising

Christians, who are engaged in their local church, in order to be able to carry out our roles.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by

building and nurturing relationships with churches, Christian organisations, and

individuals. The role aims to raise awareness, prayer, and financial support for the

persecuted church, fostering a network of engaged supporters and expanding the

organisation’s outreach.

Main duties and responsibilities

Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational

goals.

o Monitor and evaluate engagement initiatives, providing regular updates and

reports.

o Maintain accurate records of engagements and donor activities using internal

systems.

Prayer Mobilisation:

o Host regular prayer meetings (virtual or in-person) for the region.

o Disseminate prayer resources and stay updated on current prayer requests.

o Attend daily organisational devotions in-person or online, unless this is not possible

due to an event or meeting.

Awareness Raising:

o Speak at churches, schools, conferences, and community events to share

Barnabas Aid’s mission.

o Collaborate with churches and Christian networks to organise awareness events

and campaigns.

o Distribute resources and materials to inform communities about the persecuted

church and suffering Christians.

o Network widely and to explore potential partnerships.

Income Generation and Donations:

o Cultivate relationships with potential supporters and donors.

o Plan and execute regional fundraising initiatives, including events and campaigns.

o Encourage financial and other resource donations, ensuring effective donor

stewardship.

Volunteer Development and Engagement:

o Recruit (when possible) train, and mentor volunteers to support outreach activities

providing resources and regular communication.

o Coordinate volunteer activities to align with regional and organisational strategies.

Community Engagement and Networking:

o Build and maintain strong relationships with church leaders, mission committees,

and Christian organisations.

o Collaborate with other Regional Coordinators to share best practices and

coordinate efforts.

o Attend conferences and networking events to expand Barnabas Aid’s reach and

influence.

Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.

o Participate in international trips to meet project partners, witness project impact, to

assist or lead in auditing a project and share insights with supporters and

colleagues.

Operational Flexibility:

o Manage a varied schedule, including evenings, weekends, and extensive travel.

o Ensure tasks are completed efficiently, including additional assignments as

needed.

Other duties:

The above is not an exhaustive list of duties. From time to time, the employee may be

asked or required to carry out other additional tasks, or duties, over and above their usual

day to day activities. Employees are expected to work collaboratively to support the

overall work of Barnabas Aid.

Essential:

o Practicing Christian who is engaged in his/her local church and is committed to

Barnabas Aid’s mission and values.

Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)

o Excellent written and verbal communication skills.

o Strong organisational, multitasking, and problem-solving abilities.

o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and

Outlook.

o General Computer Proficiency - Understanding of file management, navigating

operating systems, and using productivity tools. (creating folders and managing

files in the cloud).

o Experienced in public speaking.

o Full driving licence

Desirable:

o Proven experience in community outreach, church engagement, or related fields.

o Familiarity with digital tools and social media platforms.

o Evidence of further education and an ability to engage diverse audiences.

o Previous church leadership experience is an advantage.

Person specification:

o Effective project management and organisational skills.

o Strong interpersonal and emotional intelligence for relationship building.

o Flexibility and adaptability to changing circumstances.

o Self-motivated with the ability to work independently and meet deadlines.

o Team worker with ability to work alone

o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-

solving mindset.

Additional Information:

o This role requires a strong ability to independently manage your time and tasks

effectively.

o Collaborative engagement with other Regional Coordinators and organisational

teams.

o From time to time, additional training, including safeguarding training, may be

required.

o The offer of employment will be subject to the appropriate pre-employment checks

such as references, qualifications, DBS criminal records, and eligibility to work in the

UK.

Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables

everyone to develop and to do their best work collectively and individually. Join us and you

As a Community Support Worker, you will work alongside the Community Hub Service Manager, providing frontline support to individuals and families who come to the Makery for help. This role requires proven experience in safeguarding, crisis intervention, and advocacy, as well as the ability to risk assess and respond appropriately to a range of situations.

Applications will not be considered without relevant Safeguarding experience and training, and proven track record of working in a community support role (not domicilary care)

Your responsibilities will include:

• Frontline Support & Safeguarding

• Providing immediate crisis support, signposting, and making referrals to specialist services.

• Acting as a Designated Safeguarding Lead (DSL), handling safeguarding concerns and ensuring individuals are safe.

• Conducting risk assessments to determine the most appropriate support for individuals.

• Offering mental health first aid, de-escalating crises, and providing practical guidance to those in distress.

• Having a strong understanding of MARAC (Multi-Agency Risk Assessment Conferences) and how they function, though referrals will be handled by the manager.

• Community Support & Advocacy

• Engaging with individuals facing issues such as homelessness, addiction, domestic abuse, bereavement, and mental health struggles.

• Providing information, advice, and guidance (IAG), helping individuals navigate support systems and access appropriate resources.

• Advocating on behalf of individuals to ensure they receive the help they need from local services.

• Working to break isolation and loneliness by offering time, conversation, and emotional support.

• Teamwork & Day-to-Day Responsibilities

• Working alongside the Community Hub Manager to ensure a smooth-running service.

• Supporting volunteers, engaging in community outreach, and building relationships with external organisations.

• Being hands-on in the hub, whether that’s making a cup of tea, preparing a meal, or simply offering a listening ear.

• Helping to maintain a safe, welcoming, and supportive environment for all visitors.

We are looking for a compassionate, experienced, and adaptable individual who:

• Has proven experience as a Designated Safeguarding Lead (DSL), including handling referrals and working with safeguarding protocols.

• Holds mental health first aid training and has strong knowledge of risk assessment and crisis intervention.

• Has direct experience working with individuals facing domestic abuse, addiction, homelessness, or mental health challenges.

• Understands information, advice, and guidance (IAG) and knows how to advocate for individuals in need.

• Has experience working in a community support setting with vulnerable individuals.

• Is a team player, willing to support colleagues, volunteers, and visitors in any way needed.

• Can remain calm and professional in unpredictable situations and respond appropriately.

• Has excellent communication and interpersonal skills, with a non-judgmental approach.

• Can work flexibly and adapt to the changing nature of the role.

Qualifications and Experience (Essential):

• Educational Background: Possession of an NVQ Level 3 or 4 in fields such as Mental Health, Community Work, Psychology, Youth Work, or other related disciplines.

• Safeguarding Certification: Holding a Level 3 or 4 Safeguarding certification, qualifying them to serve as a Designated Safeguarding Lead.

• Professional Experience: Demonstrated experience in community engagement, mental health support, or outreach work, specifically within community settings rather than traditional care environments.

• Skill Set: Proficiency in applying safeguarding measures, trauma-informed care approaches, and mental health support strategies.

• Community Engagement: Proven ability to support vulnerable individuals, engage effectively with diverse communities, and implement programs that promote mental well-being.

Why Join Us?

At the Makery, you will be part of a purpose-driven organisation that truly makes a difference. You’ll work closely with a dedicated team, helping people who are often at their most vulnerable, and playing a key role in shaping a supportive, responsive, and community-led service.

If you have the experience, passion, and resilience for this role, we’d love to hear from you!

We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to: 

• Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
• Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
• Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
• Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience 

• Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
• Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
• Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
• Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
• Willingness to work evenings and weekends as the job requires, and to travel.
• Commitment to inclusive, wellbeing-led approach to supporting young people.

Knowledge/Skills

• Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
• Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
• Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
• Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
• Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

This is a brand new role with Action Duchenne, leading our Support team.

Applications close at 9am on Monday 7th July 2025, with interviews likely to take place on 18th July and in the week commencing 21st July 2025. To apply, please click 'Apply', where you will be redirected to our application form.

Action Duchenne is committed to having a team that is made up of diverse skills and experiences. We encourage applicants from all sectors of the community and are especially keen to encourage candidates with relevant lived experiences and those from under-represented groups to apply.

Main Purpose of the Role:

To lead the Support Team to provide emotional and practical support to families and individuals living with Duchenne muscular dystrophy. It includes leading the support team to provide 1-2-1 and group support provided in person or virtually, and creating and growing support networks for the wider Duchenne community which includes Duchenne parents/caregivers; young people and adults living with Duchenne; extended family and friends; and professionals in environments such as schools, local authorities and clinics. 

Specific Tasks:

The focus areas and key deliverables of this role are as follows:

• Develop a clear process for identifying case loads and capacity for the Support Team.

• Identify opportunities, alongside the team, for cross team working - including residentials; family events; Science Educations workshops with regional meetups and education visits to schools and local authorities.

• Obtain, decipher and provide training to the Support Team on new updates relevant to Duchenne families, such as DLA, EHCP and more.

• Work closely with your team, to ensure that each family receives the best support possible, and that long-term support is provided.

• Lead on the development and delivery of monthly reporting of engagement and support contact, which will feed into the wider All Through Support journey. 

• To work with the Head of Operations and Events to contribute to Agenda topics and speakers from the community; assign roles for the conference to the Support Team.

• Establish a database for external stakeholders also supporting those living with Duchenne on a national basis, fed in to from the Support Team.

• To develop a triaging and caseload process for the Support Team, and how best to regularly monitor this.

• Be involved in the recruitment, selection, and induction of volunteers appropriate to your area of work.

• To maintain the contact database, keeping it up to date and accurate.

• Coordinate cover for the Support Team when there is sickness or leave.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Person Specification Criteria (essential, except those noted specifically as desirable) 

Education and Qualifications

• Experience leading a team (either through line management or mentoring)

Knowledge and Experience

• A proven track record of providing support to those in need in a professional setting. 

• Experience of safeguarding reporting.

• Experience of reporting on services and development of monitoring dashboards.

• Knowledge of current legislation around either accessibility, equal opportunities, Disability Living Allowance, or Education Health Care Plan.

• Knowledge of networks and signposting for those living with a life-limiting condition.

• An understanding of and commitment to Equal Opportunities and the ability to promote this in the day-to-day work of the post.

• Experience working in the health sector or at a patient-led charity. [Desirable]

• Experience of a CRM system. [Desirable]

Skills and Aptitude

• Passionate about improving the lives of young people, adults and their families living with Duchenne.

• Ability to communicate effectively, both in writing and verbally.

• Excellent organisational and time management skills, ability to work as part of a team and work on own initiative and to deadlines.

• Ability to be assertive but also have empathy and the ability to be sensitive with the families and young adults we support.

• Interest in networking and continued learning about new areas of support for those living with Duchenne.