Engagement manager jobs

Content Operations Manager

£45,000-£50,000 plus

Reports to: Content Delivery Lead

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based

Closing date: 07th December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 2 stage interview process

Interview date: Week commencing 15th December for first stage

At Cancer Research UK, we exist to beat cancer.

We're looking for an inspiring Content Operations Manager to drive strategic content delivery across the organisation, combining project management, workflow design, and stakeholder engagement to improve efficiency and user experience.

Working closely with teams within Digital and beyond, you will help further embed content design and strategy best practices within our content community across CRUK.

This role will support us with new ways of working to enhance content governance and new ways of working after a CMS migration. You will work with the wider Content Excellence Team to develop governance frameworks that empower our wider content community and improve user experiences.

What will I be doing?

• Provide project management and direction for developing cross-organisational content operations
• Work with stakeholders to further develop and optimise our content operations
• Develop a methodology for producing user-focused content aligned with strategic objectives
• Conduct research and analyse content metrics to optimise strategy and operations.
• Working alongside the change manager, communicate content operational changes across the organisation
• Support the Delivery and Support Team to set processes for the organisation to conduct content audits

What are we looking for?

• Experienced in enterprise content management and implementation
• Able to turn content strategy into clear plans and technical delivery
• Knowledge of content technologies (headless CMS, asset management, analytics).
• Proven leadership in guiding organisations through content transformation.
• Worked with multidisciplinary digital teams to deliver user-focused content.
• Confident in using research and data to improve content strategy and operations.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Salary: £45,000 to £50,000 per annum

Hours: Full time, 37.5 hours per week.

Reports to: Programme Director

Direct reports: None

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.

About the role:

We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.

We are now recruiting for three Transport Solutions Managers, one permanent position and two 24 month fixed-term contracts. These roles will lead the design and delivery of high-impact work focused primarily on accessible electric vehicle (EV) charging – a key priority for the Foundation. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.

While your core focus will be on EV charging, you also may be expected to lead and/or contribute to other transport projects across the transport themes.

This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.

What you will be doing:

• Lead the design and delivery of accessible EV charging initiatives, working closely with Programme Directors and partners across government, industry and the charity sector.
• Scope, commission and manage projects related to EV charging – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
• Bring technical and market understanding of EV charging (e.g. standards, installation, interoperability, user experience, accessibility requirements) to shape the Foundation’s approach in this space.
• Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
• Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
• Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
• Build and maintain relationships with key external stakeholders, including OZEV, DfT, BSI, chargepoint operators, local authorities, disability organisations and industry experts.
• Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
• Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
• Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.

Your experience:

Must haves:

• Experience managing complex projects, ideally in EV charging, transport, or energy sectors.
• Ability to translate technical or policy insight (e.g. standards, user experience, accessibility, or engineering considerations) into practical delivery and funding approaches.
• Experience managing projects or funding opportunities from inception through to delivery, ideally across multiple partners or suppliers.
• Strong stakeholder engagement and influencing skills, with the ability to work effectively across government, industry, and the charity sector.
• Excellent organisational and project management skills, with the ability to deliver multiple, complex workstreams to deadlines.
• Strong analytical capability, able to interpret data, research and qualitative insight to inform recommendations and decision-making.
• Excellent written and verbal communication skills, including the ability to produce high-quality reports, business cases, and presentations for senior audiences.
• Confident IT literacy, including Microsoft Office (particularly Excel and PowerPoint).

Nice to haves:

• Understanding of EV charging systems, standards (e.g. PAS 1899), and market dynamics.
• Experience working alongside government, local authorities, or industry partners on projects.
• Familiarity with innovation or funding mechanisms such as pilots, challenge funds, co-design, or commissioning frameworks.
• Understanding of wider disability and transport issues, such as the social model of disability and key accessibility barriers.
• Experience supporting or line managing others in a team or project context.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.

Everything we do is geared to supporting the renowned Christie hospital ensuring cancer patients receive the highest level of treatment and care and have access to world leading research and technology. We provide funding over and above what the NHS provides.

We are currently entering a particularly exciting period of growth and expansion as we fundraise for a number of major projects.

We are looking for a dynamic and enthusiastic self-starter to support the Head of PR, Communications and Celebrity Engagement and work collaboratively with Charity and hospital colleagues to highlight the impact our supporters and fundraisers make to cancer patients.

You will be equally at home pitching a story to a national journalist, working with a senior consultant or scientist to draft a new Charity funded research story, briefing photographers, liaising with fundraisers to tell their story, writing newsletter and marketing copy or devising a communications plan.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive the very best care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres, to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.

If you want to make a real difference to cancer patients and are ready to rise to the challenge of working for one of the most successful charities in the North-West, then this could be the role for you.

We will be reviewing applications and arranging interviews on a rolling basis, so early submission is encouraged.

About Media Trust 

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report. 

About the Role 

This role will lead Media Trust’s climate work. As Senior Programme Manager, you will run our flagship Communicating Climate programme and lead Media Trust’s work on the Diverse Voices programme. You will help us further develop our climate work and ensure our existing programmes are cutting edge and meet the demands of this moment.

This role will directly manage our Communicating Climate programme. The Senior Programme Manager will build on the success of the past five years of the programme and further develop the programme content and structure to maximise impact for participating organisations. With support from a programme co-ordinator, you will ensure the smooth delivery of the programme, including recruiting and managing a cohort of climate organisations; overseeing the budget and timeline; managing our relationships with funders, trainers and partners; and impact evaluation and reporting.

You will also oversee our role in the Diverse Voices programme, which works to amplify the voices of people and communities most impacted by climate change. The programme is run by a consortium of organisations, including Race Equality Foundation, Turn2Us and Disability Rights UK. Media Trust is the media partner, delivering communications-related training and support to the participants. 

Your line manager will be Media Trust’s Head of Charity Services and the role will sit within our charity services team. This Senior Programme Manager role does not currently have any direct line management responsibilities. 

Please note that whilst this is a remote role, the Media Trust team meets in-person in London on a monthly basis and regular travel to London for meetings and events is required. 

Key Responsibilities 

Programme Management of our climate programmes, including: 

• Lead our Communicating Climate programme, ensuring it is high quality, innovative and tailored to the needs and priorities of climate and environmental organisations 

• Recruit and build successive new cohorts of climate charities, user-led organisations and community groups, supporting them through the programme to ensure high levels of engagement and collaboration 

• Recruit and work with trainers and climate experts to develop engaging, practical and tailored training content, activities and resources 

• Plan and ensure the smooth delivery of all activities (including training, workshops, peer to peer networking sessions and other events), ensuring they are delivered on time, within budget and lead to planned outcomes 

• Work with Media Trust’s media and creative industry partners to develop tailored training, mentoring and digital resources for the climate and environment sector 

• Manage the Advisory Group for Communicating Climate, which is comprised of leading media organisations, climate charities and sector experts, coordinating regular meetings, building relationships with members and facilitating opportunities for the Advisory Group to shape and input into the direction of the programme 

• Manage relationships with our key programme and sector partners including Climate Outreach, Heard and others, build relationships with a wide range of sector organisations

• Work with media industry partners to design and deliver activities for volunteers from leading media and creative agencies to provide pro bono strategic communications support to climate charities

• Manage the programme budget and financial reporting 

• Lead on the monitoring, evaluation and reporting of the programme, ensuring impact is evidenced by high quality data and producing impact reports 

• Maintain up to date knowledge of trends and developments in the climate and strategic communications space and embed these insights into the programme content 

Other work across our team and programmes 

• Identify new opportunities for climate work for Media Trust 

• Share key learnings and best practice across our thematic programmes (our other thematic programme is the Stronger Voices Programme).

• Support the Head of Charity Services with securing grant and other funding for new thematic strategic communications programmes and climate work, contributing to the development of future programmes and funding applications 

• Collaborate with our MarComms team to craft compelling copy for various platforms including web, e-marketing, and social media channels 

Due to the high volume of CVs and applications we receive, we can't always get back to everyone, although we will try our best. 

Working at Media Trust 

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other in a fast-paced environment. We are looking for motivated, agile and value-driven people to join our team. In return we offer: 

• Remote working – while Media Trust does not have a physical office, we meet regularly in London for team collaboration and training, which requires occasional travel (typically 2–3 times per month). 

• 30 days annual leave plus bank holidays (pro-rated if part time) 

• Flexible hours, to be agreed with line manager 

• Pension contributions 

• 2 volunteer days each year 

• Attend two Media Trust Communications courses each year at no cost to you 

Flexible Working at Media Trust 

Media Trust values and respects all differences in people (seen and unseen). One of the ways we do this is by actively encouraging staff to work in ways that best suit their needs. Our flexible working policy outlines many of the options available, such as part-time and term-time working, job sharing, home working and working compressed hours. Please talk to us at the interview about the flexibility and equipment or other support you need. We’re not always able to support every request. However, we will do our best to accommodate your needs. 

Application Deadline: 

Please submit your application by 9AM, Monday 15 December 2025. 

Candidates invited to interview will be contacted by Friday 19 December 2025 

First round of interviews will take place week commencing 5 January 2026  

Second round interviews will take place week commencing 12 January 2026

Job Title:  Development Manager

Location:  London

Reports to:  Chief Executive Officer

Job Summary

The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.

This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.

Principal responsibilities

Donor engagement and communications 

• Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
• Represent the organisation vis-à-vis donor representatives 
• Support HNWI donor benefits structure and cultivation plans
• Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.

Grant management and oversight 

• Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals 
• Timely acknowledgement of all contributions and compliance with donor requirements
• Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
• Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. 

Strategic vision and guidance: 

• Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
• Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.

Research and intelligence: 

• Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
• Monitor and ensure a solid pipeline of donor prospects

Team coordination and collaboration 

• Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
• Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates 
• Support colleagues to adhere to agreed fundraising roles and responsibilities 

Communications 

• Ensuring effective and timely communications to donors, Crisis Action’s board and team 
• In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
• Timely production of high-quality fundraising updates for our Board 

Data and Systems Management 

• Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes 

Job Specifications 

Essential Skills & Experience

• Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
• A proven track record of engaging with foundations and government officials to secure and manage grants
• Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
• Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving 
• Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals 
• Strong all-round communication and storytelling skills
• Experience producing a range of communications materials for different audiences
• Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
• Proficiency in CRM systems (e.g., Salesforce) and grant management tools
• Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
• Financial literacy and a proven ability to understand and construct budgets
• Collaborative and empathetic approach to team and donor engagement 
• Enthusiasm, initiative and willingness to learn
• Ability to work well under pressure and meet deadlines 
• Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
• Fluency in oral and written English 
• Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
• Ability/willingness to travel to staff retreats and for donor visits. 
• Legal right to work in the UK

Desirable skills and experience

• Proficiency in additional languages
• Established donor networks
• Experience managing major gifts and cultivating individual donor relations
• Knowledge of conflict, human rights, or social justice issues

Key Relationships

• Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary & Benefits 

Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. 

Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. 

DEI (Diversity, Equity and Inclusion) Statement

Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit. 

Here at the Leadership Skills Foundation we aim to provide the best support for all centres looking to start their journey with us through delivering our recognised leadership qualifications, awards and programmes. Over the past 40+ years we have supported millions of young people to develop essential leadership skills through achieving our courses.

Over 2,500 organisations (centres) across the education and community sectors are already on their leadership journey with us. With an aim of reaching over 200,000 young people per year through our leadership offer by 2028, this role will be integral to ensuring a centre’s journey with the Leadership Skills Foundation is an effortless one.

Having recently settled into our new identity and expanding the portfolio of programmes we have on offer, this role will work closely with our Business Development team, Admin team and Quality Assurance team to ensure that our existing delivery centres are sufficiently supported to forge a sustainable leadership pathway.

We’re looking for someone to adopt a consistent relationship management process to support all staff at existing delivery centres and to on-board new centres. Organisation and efficiency, along with a clear communication style and an ability to effectively manage data are essential skills for this role. This role necessitates that the successful candidate be creative with their ideas to enable the successful relationship management of our centres, while also effectively handling phone calls, emails and queries via an online live chat function.

Role Purpose:

1. Provide appropriate support to centres when they contact the Leadership Skills Foundation.
2. Establish consistent and robust engagement and relationship management practices including logging touch points and interpreting data with a variety of our customers.
3. Respond to centre enquiries, help resolve technical issues and potential issues to delivery.

Key Responsibilities:

• Provide personalised support via effective relationship management strategies to support customers with any queries and issues across the customer journey in line with the Customer Experience Strategy.
• Proactively seek opportunities to create and maintain strong working relationships with centres that seek support from the organisation via central communication channels (phone, emails and live chat).
• Provide proactive and customised centre outreach that constantly seeks to elevate the experience of existing centres including recording accurate and timely customer intelligence.
• Resolve programme/service issues, troubleshoot challenges and support centres that are having difficulty accessing resources, registering their course(s) and/or learners.
• Support centres as they work through various policies and procedures. For example, the maintain and withdrawal procedures.
• Support Business Development strategies to meet agreed objectives and budgets.
• Utilise insight and reporting systems (various) to provide analysis and updates in relation to learner registrations and other centre insight metrics.
• Ensure sales planning, pipeline and forecasting exercises are completed on a regular basis, including annual budgeting to maximise learner and programme registration opportunities.
• Any other centre-facing tasks that need completing at various times of the year.
• To carry out any other duties as requested to support the work of the Leadership Skills Foundation commensurate with the grade and level of responsibility of the post, for which the post holder has the necessary experience and/or training.

Skills & Experience:

Essential

• Experience in a customer facing role with an emphasis on customer services
• Experience of working on own initiative and being a self-starter
• An understanding of the principles and importance of data capture to support decision making
• Strong interpersonal and communication skills, as well as confidence to express your ideas
• Creative thinking and solutions focused when addressing challenges
• Ability to present information concisely using Microsoft Office programmes
• Experience of using databases and managing data
• Ability to prioritise own workload
• Able to multi-task, work calmly under pressure and meet deadlines
• A passion for helping every young person to realise their potential through leadership skill development and volunteering

Desirable

• Experience of working in a remote or home working environment
• Analytical thinking and evaluation skills
• Experience of using or creating Power BI reports
• Knowledge of Leadership Skills Foundation qualifications and awards

We are excited to be re-launching our Give it a Go programme, which offers one-off events and activities designed to help our diverse student body build connections and feel settled. Give It A Go (GIAG) is a programme of events open to all students at the University of Kent with the aim to provide a variety of activities for a broad range of students to try out. These could be craft sessions, sports, trips off campus and much more, we want to help students make connections, encouraging belonging, try something new, meet new people and develop their skills.

We also want to enhance the events we deliver for university open days and offer holder days to showcase why students should choose Kent. As a result, we are seeking someone who is innovative, creative, and experienced in delivering events—someone who is proactive, able to work independently, and confident collaborating across departments.

The postholder will be part of a flexible and dynamic team and will be required to work weekends and evenings as necessary to support open days and other events. They must therefore be adaptable and flexible in their approach to working hours.

We are a vibrant, student-led organisation with an exciting future ahead. After a challenging few years, we are growing from strength to strength with renewed focus and energy, working to amplify the voice of our members and ensure they have a fantastic student experience. Our new strategy outlines our priorities for the next two years and drives everything we do.

Students are the reason Kent Students’ Union exists. We support them throughout their university journey, and our dedicated staff and volunteers work to enhance every aspect of their experience—whether that’s helping with their studies, supporting the practicalities of life, or providing opportunities for fun and connection.

Kent Students’ Union operates a range of services for students at the Canterbury Campus of the University of Kent, including retail shops, a bar, a café, a nightclub, and a children’s nursery.

What you will be doing:

• To oversee and co-ordinate our Give it a Go Programme, ensuring a variety of safe, inclusive and engaging events, trips and opportunities are delivered across the year. Day to day activities might include planning, setting up and delivering events through a small student staff team, liaising with our marketing department to promote the programme, monitoring attendance, seeking student feedback and completing risk assessments and ensuring the safety of attendees.
• To co-ordinate our presence at Arrivals Weekend and deliver a series of events as part of Welcome Week including supporting the delivery of Welcome Fair.
• To co-ordinate Kent Student Union’s presence at University Open Days and Offer Holder Days held on Saturdays, ensuring they are staffed, interactive and showcase Kent Students’ Union’s impact on the student experience to prospective students.
• To support the delivery of wider KSU events as and when required such as Summerball.
• This role involves regular manual handling tasks, including lifting, carrying, and moving items. Training, guidance, and appropriate equipment will be provided. Candidates must be able to perform these duties safely, with reasonable adjustments considered where applicable.

What we’re looking for:

• Experience of managing people (paid staff or volunteers) to deliver outstanding results.
• Experience of financial management
• A track record of working with a variety of internal and external stakeholders and building effective relationships
• Experience of promoting and delivering a wide range of events

Knowledge

• A good knowledge of health and safety legislation and best practice in the management of health and safety including the completion of risk assessments.
• An understanding of the current issues affecting higher education institutions and students

Skills and Abilities

• Sound judgement and ability to handle competing priorities and a challenging workload in a pressurised environment
• Skilled and committed user of IT, enabling efficiencies and improved service using technology.
• Good verbal and written communication skills, with the ability to relate and communicate effectively with people at all levels.

Values & Behaviours

• An effective and highly capable individual who is punctual, friendly and has a positive attitude and takes pride in their own work.
• Evidence of commitment to continuing personal and professional development
• A firm commitment to equality of opportunity; an individual who values diversity, shows respect for all people and works well with people who have different ideas, perspectives, and backgrounds
• A team player, who helps others to build a successful team, celebrates others’ successes and supports others to achieve individual and team goals

Applications

To apply please submit your application on our recruitment portal on our careers page, to include a copy of your CV.

Please ensure that you pay particular attention in your application to detailing how your experience meets the requirements of the person specification and why you are interested in the position. A full copy of the job spec and person spec is available on our website. 

Website

Kent Students’ Union’s website contains further background information about Kent Students’ Union to help potential applicants. Potential applicants are encouraged to look at the website prior to applying.

Further Information and Questions

If you require further information, please contact:

Name - Max Weston

Job Title -Commercial Events Manager

Established in 2004, our mission at Warm Wales is to alleviate fuel poverty and bring about affordable warmth.  To do this we will:

• advocate and influence

• support and educate

• innovate and inspire.

We work closely with the public and private sectors to maximise funding opportunities which enable individual and area-wide energy efficiency schemes.  We want to empower people to make the right choices and decisions for themselves to enable them to alleviate fuel poverty and become more resilient.  We are working to improve health and wellbeing by creating homes which provide a healthy and warm living environment.

The role

Warm Wales is seeking a proactive and knowledgeable Fundraising Manager to play a key role in supporting our ambitions.  You will lead income generation efforts for our forward-thinking charity. You will be responsible for identifying new sources of income and building strong relationships with new supporters.  This post is central to generating external income through the development and submission of high-quality grant applications and contract proposals.

Reporting to the CEO, this is an exciting and rewarding role for someone who is looking to work with significant impact in a small organisation.

Key Duties & Responsibilities

General Income Generation

• Co-produce annual philanthropy and fundraising targets and take the lead responsibility to instigate and co-ordinate the activity that will achieve them.

• Develop a sustainable and diverse fundraising portfolio of individual giving, corporate, community, events, legacies and timely appeals

• Develop and manage campaigns activities that jointly raise funds and awareness of the charity

• Generate progress reports for the CEO and Board regularly, proactively identifying progress against expectations.

• Oversee the development of effective donor journey plans to ensure excellent stewardship, engagement and retention of donors

• Build long-lasting relationships with key philanthropists, donors, and funders.

• Work proactively with colleagues to research, identify and scope a portfolio of compelling projects and proposals that will appeal to donors and funders.

• Work with colleagues to identify and source sustainable income streams for fundable elements of core, project, and community engagement activities.

• Work closely with communication colleagues to develop appropriate communications campaigns and activities for different supporter groups.

• Contribute towards the charity’s communications and marketing strategy ensuring fundraising is embedded.

• Develop, maintain, and implement relevant policies and procedures in line with our strategy.

Grants and Foundations

• Build and maintain relationships with key representatives of trusts, foundations and other funding bodies to increase their awareness and understanding of Warm Wales.

• Investigate funding and development opportunities and make recommendations for applications

• Review funder requirements and ensure timely, compliant submissions

• Lead on funding applications and bids, working with the wider team to develop competitive bids

• Help to develop accurate costings and budgets for applications

• Ensure applications meet funder requirements and internal policies

Corporate Partnerships

• Understand the motivations that encourage companies to give, and the importance of strong stewardship

• Focus on identification of and engagement of new corporate partnerships to increase income.

• Develop a strong, live pipeline of prospects, confidently networking and presenting to prospects, and provide strong stewardship to foster long-term and sustainable relationships.

• Write high quality proposals and deliver presentations to corporate partners to secure long-term income from partnerships such as charity of the year and payroll giving

• Ensure all supporter records are accurate, compliant, and up to date on our supporter database, and documenting all corporate engagement activity

Individual Giving

You will oversee our Individual Giving plans as a charity and deliver on plans to develop regular giving, In Memory and legacy supporters.

 Person Specification

·  Experience of third sector fundraising.

·  Experience of achieving ambitious but realistic fundraising targets.

·  Experience of developing and managing a diverse fundraising portfolio.

·  Ability to write, organise and present information clearly and accurately for various audiences.

·  Ability to work independently, use own initiative and prioritise demands on workload to meet deadlines.

·  Good understanding of CRM systems and maintaining a fundraising database.

·  Ability to work proactively and respond positively to new opportunities and projects.

·  Ability to build and maintain positive, collaborative and trusting relationships with internal and external stakeholders.

Join Isabel Hospice as our Senior Data Manager (Fundraising) and play a leading role in turning insight into income, helping us fund the vital care we provide every day.

About the role

You’ll play a pivotal role in shaping how we use data to drive growth across all areas of fundraising. From identifying new income opportunities and analysing supporter trends, to improving data quality and reporting, you’ll help ensure every decision we make is insight-led.

Your work will directly influence fundraising strategy, helping the team plan smarter campaigns, reach new audiences, and increase income through the intelligent use of data. You’ll also oversee our Raiser’s Edge CRM and lead our Supporter Care team to champion accuracy, efficiency, and a culture of data-driven improvement.

About you

You’re an analytical, strategic thinker who understands that behind every number is a story and an opportunity. With strong technical skills and a creative approach to insight, you know how to use data to drive action and income.

You’ll also bring:

• Experience in using data insight to identify and deliver new income opportunities
• A proven track record of improving fundraising results through data analysis and testing
• Strong skills in Raiser’s Edge (or similar CRM), reporting tools, and data visualisation
• A collaborative approach and excellent communication skills, enabling others to see the power of data in action

What we offer

• The opportunity to shape a data-led fundraising culture that delivers real income growth
• A supportive, values-led environment where insight drives impact
• The chance to make a meaningful difference every day through smarter, more informed fundraising

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

Records Manager & Archivist

The duties within this unique role will be shared across the main London offices of the Methodist Church in Britain and United Reformed Church. The successful candidate will be a suitably qualified and experienced records and archives management professional, who is confident to work across our different sites and systems. You will be a knowledgeable manager of analogue and digital records and archives.  Some familiarity with Church structures and record keeping would be an advantage.

You will need to be able to advise the staff teams for both Churches on records management strategy and practice and support them in the implementation of electronic records management systems (ERMS). You will also be able to undertake collections management tasks such as appraisal, condition assessments, basic cleaning and re-packaging and cataloguing.

You will need to be able to liaise effectively with the archive services where our collections are deposited, and work with our voluntary heritage committees and archival advisers. You will be encouraged to appoint and manage volunteers to build capacity around this work.

The Methodist Church has records from the early 18th century onwards. Its governance records (estimated at c4m items) are deposited in the John Rylands Research Institute & Library, University of Manchester, and its missionary collections in the SOAS Library, University of London.  Records of the Church at a local level are deposited with local authority archive services.  There are also five ‘community archives’ managed by volunteer editors. 

The United Reformed Church was established in 1972, with its roots in the Presbyterian and Congregational Churches. The search for a new location for the centralised deposit and permanent preservation of URC records is a key objective for this post-holder, along with developing and supporting the management of current administrative records. 

Both organisations maintain offsite record storage and occasional travel to them will be a necessary part of this role.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Advisor service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing date: 9am on 5 January 2025

Interviews in person in London: 22 January 2025

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Intensive Engagement Hub is an innovative new pilot service, run in partnership with Westminster City Council.

You will have the chance to be part of this exciting new approach to engage people experiencing rough sleeping who are furthest from help.  

As part of a small team, you will work intensively with people rough sleeping in Westminster whose physical and mental health, and engagement with services is creating a persistent barrier to their full assessment and plan to move into stable accommodation.

The pilot will provide;

• Full time wrap around case work for a cohort of approximately 20 people at a time, using the principles of a psychologically informed approach, to develop a plan with the person to support their move on into longer term accommodation, alongside building up a network of professionals around them to support wider stabilisation with health needs. The caseload will be distributed across the team 

• A schedule of temporary accommodation ‘hubs’ set up throughout the year and run from our Centre in Adelaide St. Each hub will offer communal style accommodation for each cohort and will run for up to 8 weeks (we plan to run 4 Hubs throughout the year). The offer of accommodation will be providing an incentive to engage, alongside a short term period of stability to focus on peoples physical & mental health, assessment and facilitation of access to other support services. 

As a result, we will be able to make a new offer to rough sleepers, for whom existing approaches have not been successful, giving them fresh opportunity to engage with the life changing services available that will stabilise them to be ready to move into settled accommodation.  

This is a pilot project, so this will be an opportunity to be part of testing a new approach, which if successful could dramatically improve systems and practices for the those with the most complex needs across the UK.

You will be flexible, adaptable and open to new ways of working, willing to try new approaches and being prepared to learn from mistakes. When the accommodation hubs are open the role will require flexibility and a rota system to ensure evening cover during the week and weekends (overnight cover not required). 

You will be joining the wider dynamic and creative team at The Connection who are grounded in building trust through relationships, providing harm minimisation to our clients whilst promoting a sense of belonging, and working with clients to support them on their journey towards a place to call home.

Salary: £38,753

Closing Date: 10 December 2025

Interview Date: 16 December 2025

This is a fixed term contract until 31/12/2026.

Our Benefits

• 30 days holiday plus bank holidays
• Generous training budget, plus an annual personal training budget
• Enhanced Sick Pay Policy
• Enhanced family friendly policies
• Day off for moving house
• Hybrid working (depending on role requirements)
• Pension – 5% Employer, 3% Employee
• Cycle to Work Scheme
• Season Ticket Loan
• Employee Assistance Programme
• Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Could you make a difference where it matters most?
At Isabel Hospice, every pound raised helps us provide compassionate care, comfort and support to people facing one of the most difficult moments in life. Community fundraising sits at the heart of this mission, and we’re now looking for an experienced, inspiring and values-driven Community Fundraising Manager to lead and grow this vital area of income.

This is a big and meaningful role. You’ll shape the future of our community and challenge events fundraising, build powerful relationships across eastern Hertfordshire, and ensure every supporter has an exceptional and ethical fundraising experience, fully aligned with the Fundraising Regulator’s Code of Fundraising Practice.

About the role

As our Community Fundraising Manager, you will:

• Lead the development and delivery of our Community & Challenge Events Fundraising Strategy
• Grow sustainable income by inspiring individuals, groups, schools, businesses and volunteers to support our work
• Build meaningful relationships and provide outstanding donor care from first contact through to long-term stewardship
• Ensure all community fundraising is fully compliant, safe and ethical, protecting supporters, volunteers and the reputation of Isabel Hospice
• Manage, support and develop a motivated Community Fundraising Team
• Work closely with colleagues in Marketing, Communications and across the organisation to deliver compelling, insight-led campaigns
• Represent the hospice at community events, presentations, and meetings, proudly sharing our purpose and impact

This is an opportunity to bring your ideas, your energy and your leadership to a growing and ambitious charity.

About you

You’ll be confident, outgoing, and able to build rapport quickly with people from all walks of life. You’ll bring creativity, warmth, and excellent organisational skills, along with the drive to meet income targets while delivering outstanding supporter care.

You will also bring:

• Proven experience in community and/or events fundraising
• A strong understanding of the supporter journey and how to nurture long-lasting relationships
• Excellent planning, budgeting and organisational abilities
• Experience managing or mentoring staff or volunteers
• The ability to communicate confidently and compassionately with a wide range of people
• A love of variety - you’ll be out in the community, leading your team, analysing data, and developing new ideas
• A commitment to compliance and an understanding of ethical, transparent fundraising
• Self-motivation, creativity, and determination to deliver exceptional fundraising for a cause that truly matters
• A full driving licence and access to your own car

Why join us?

Working at Isabel Hospice means joining a warm, supportive and passionate team who care deeply about our community. You’ll be encouraged to innovate, to build meaningful partnerships and to make the role your own, all while knowing your work is transforming lives every single day.

Benefits

• 27 days holiday plus bank holidays
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check. 

We are searching for a Business Support Manager who is enthusiastic to work within our small but driven team. The Business Support team plays a key role in the charity, as the income generated from employers supports our whole operation.

Protect is the UK’s whistleblowing charity. Our aim is to protect the public interest by helping workers to speak up to stop harm and wrongdoing. We support whistleblowers by providing free and confidential legal advice, we help employers improve their whistleblowing frameworks and cultures, and we campaign for legal and policy reform.

The service we offer to organisations is unique and we work with a wide range of organisations in the public, private and charity sectors - and from FTSE to SMEs. Whistleblowing has never been more important and the work we do encourages more employers to develop safe working cultures, where their staff are confident to speak up if they see wrongdoing.

The vacancy would suit someone who has strong line-management and B2B business development skills, who is interested in working in a charity/legal environment.

You will help attract new business, account-manage a number of clients and line-manage 4 members of the team.  There are opportunities to be involved in the delivery of training or consultancy, and in the design of new webinars and resources for employers.

We are looking for a self-starter who uses their initiative to contribute great ideas and succeed with their sales.

Business Support Team

The current team consists of the Client Relationship Director, 2 Relationship Managers, 2 Account Executives and a Marketing & Digital Operations Manager.  The team is responsible for new business, account management, webinars and round tables, marketing, and product development.  

Key Responsibilities

Leadership & Team Management:

· Lead, coach, line manage and develop the Relationship Managers and Account Executives, to consistently achieve target. 

· Role model by achieving own sales targets and developing client relationships with key accounts.

· Ensure that the team responds promptly to all enquiries from employers seeking support in enhancing their frameworks.

· Provide mentorship, training, and professional development opportunities for the team to enhance their skills and knowledge, ensuring a supportive and collaborative work environment.

· Set clear objectives and performance standards for the team, conducting regular performance reviews and providing ongoing support.

· Foster a positive and inclusive team culture that reflects the charity’s values.

Sales & Account Management

· Key account management of our high-level Members, leading on associated consultancy projects, sales and upsells.

· Ownership of particular sectors, including researching, approaching, organising and leading on webinars, round tables, blogs and specialist training.

· Selling the charity’s services to inbound enquiries, and identifying prospects and selling the charity’s services through proactive outbound activity.

· Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches.

· Represent the charity at exhibitions, events and conferences.

Service Delivery:

· Assisting the Director in implementing the strategy and scoping new revenue streams.

·  Monitor and evaluate service quality, making improvements where necessary to enhance efficiency and effectiveness.

· Develop and maintain resources, guidance, and templates for the team to ensure consistent and high-quality service.

· Develop and improve tools and processes for engaging employers including through feedback.

· Keep abreast of changes in the related environment.

· Working with the Director and Marketing & Digital Operations Manager, ensure content on our website remains relevant, engaging and up to date.

· Working closely with other teams develop systems for better using the data and case studies we have to promote the importance of whistleblowing and the expertise of Protect.

 Skills/Experience

Essential

· Successful and demonstrable B2B sales record

· Track record in successful account management and relationship building

· People management experience

· Excellent organisational skills

· Proactivity

· Familiarity with Microsoft Office

Desirable

· Familiarity with case management systems such as Salesforce

· Experience of working in/understanding of the charity sector

Benefits of working at Protect:

• Flexibility. The majority of our team works in our London office two days a week to share ideas and support. We are happy to talk flexible working, but expect this role to be a minimum of 4 days a week.

· 30 days holiday (pro rata) per year in addition to Bank Holidays

· A great place to work – our annual staff surveys reveal consistently high levels of staff engagement and satisfaction

· Supportive and collaborative colleagues

· Access to Open Up – a mental health support platform – for you and a family member.

· A sabbatical on completion of five years' service

Full benefits can be seen on our website. Protect is unable to support visa applications.

We’re looking for an Individual Giving Manager to lead the way in delivering our individual giving and community group strategy. In this pivotal role, you’ll be responsible for growing the volume and value of support from individual donors and community groups. You’ll design and implement creative acquisition campaigns to attract new supporters and develop retention strategies that keep them engaged for the long term.

Working across multiple channels - digital, events, and community initiatives - you’ll craft compelling donor journeys, analyse performance, and identify opportunities to maximise impact.

Your work will directly contribute to sustaining and expanding our mission, making this an exciting and rewarding opportunity for someone who thrives on results and innovation. If you’re a strategic thinker with a passion for fundraising and relationship-building, we’d love to hear from you!

Apply today and help us make a difference.

Key Tasks and Responsibilities:

Strategy & Planning

• Develop and implement an annual tactical plan for individual giving, aligned with organisational fundraising goals.
• Set and monitor KPIs to evaluate campaign performance and donor engagement.
• Contribute to the planning and execution of appeal campaigns.

Fundraising & Donor Engagement & Stewardship

• Lead on individual giving activities, including:
  • Regular giving
  • Appeals (digital and direct mail)
  • Payroll giving
  • Community fundraising groups
• Design and deliver compelling donor journeys to improve retention and lifetime value.
• Investigate new acquisition and retention channels informed by audience insights and current sector trends.
• Maximise Gift Aid opportunities.
• Boost donor lifetime value through strong donor journeys and stewardship practices.
• Collaborate with the communications team to create engaging content and materials.

Data & Reporting

• Maintain precise records, segment data, and produce income and KPI reports using the charity (Raiser’s Edge) database to support the successful management of all individual giving activities.
• Produce regular reports and insights to inform strategy and decision-making.
• Ensure compliance with fundraising regulations and data protection laws.

Collaboration & Representation

• Work closely with the wider fundraising team and the communications, operations, and finance departments.
• Act as an ambassador for Kids Operating Room, building awareness and fostering strong relationships with supporters.

Person Specification:

Knowledge and Skills

• Proven experience in individual giving or direct/email marketing within a charity setting.
• Strong understanding of donor acquisition and retention strategies.
• Excellent communication and storytelling skills.
• Expertise in CRM systems (preferably Raiser’s Edge).
• An analytical mindset with the ability to interpret data and trends.
• Knowledge of digital fundraising tools and platforms.

Personal Qualities

• Relationship Builder
• Strategic Thinker
• Organised
• Creative
• Innovative
• Results-Oriented
• Motivated
• Excellent Communicator
• Persuasive
• Analytical and Data-Driven
• Collaborative Team Player
• Resilient and Adaptable
• Passionate About the Cause
• Genuine commitment to the organisation’s mission and values.