Engagement manager jobs

Location: Central London - Holborn

Role: Hybrid (minimum 3 days a week in office)

Duration: Full time, Permanent

Salary: £38,000-42,000 per annum, plus benefits

About Beyond Sport

Beyond Sport believes that sport is a powerful catalyst for social change. It inspires individuals and communities alike and bridges the gaps that divide us in ways that transcend social and cultural barriers. We therefore use sport to drive opportunity, equity and community.

As a global foundation, Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport. We create and partner on programs that are promoting collective action on society’s most pressing challenges in addition to providing funding and knowledge-building resources. Beyond Sport is constantly growing and innovating, with values based on ambition, transparency, empathy, accessibility and adaptability. Our team is close-knit and dedicated – both to our work and to supporting each other. We want people to work with us who find this environment exciting and meaningful.

Job Summary

Beyond Sport has an immediate opening for a creative, results-driven storyteller with a passion for developing impactful, integrated marketing campaigns. Reporting to the New York-based Director of Content and Communications, the successful candidate will develop and deliver strategies that promote sport for social change and build audience support and engagement.

The Marketing Manager will collaborate with a cross-functional international team and external partners on compelling campaigns and collateral including social media advertisements, email campaigns, web pages and narrative content as needed. They will also support on special projects, events, fundraising initiatives and applicable program deliverables. This is a hands-on role for someone with long-term vision, an innovative mindset and is skilled at public engagement, education and enhancing brand visibility.

To Apply:

Please upload a copy of your CV and a tailored cover letter, outlining your relevant skills and experience for this position, via the application portal by the 10th of September, 2025. As this is a communications position, applications must include a cover letter to be considered. Please also take note of the salary band and only apply if this is in line with your expectations.

Key Duties and Responsibilities

Strategy Development & Campaign Management

• Develop and implement strategic marketing plans and multi-channel campaigns that deliver to Beyond Sport’s organisational and departmental objectives, while increasing brand awareness and deepening audience engagement
• Collaborate with Digital Content Manager and internal staff on content planning, ensuring consistent messaging and branding across platforms.
• Responsible for overall day-to-day campaign management, including market research, audience segmentation, content development and execution and performance reporting
• Develop and implement SEO strategies, manage keyword research, optimise website contents and analyse performance to increase rankings and engagement.
• Oversee Google Ad Grants and Facebook/Meta Business Manager Ad accounts
• Assist with the continuous refinement of our audience personas and engagement workflows to enable quality user experiences
• Lead the creation of brand marketing materials and collateral, ensuring that the foundation has the right mix of assets and channels to successfully advocate for sport for social change
• Oversee the marketing budget and deploy resources efficiently
• Deliver on marketing elements for program partner and sponsor campaigns and initiatives
• Assist Digital Content Manager with bi-monthly e-newsletter as needed to maximize audience reach and engagement

Data & Analytics

• Leverage expertise in market research, consumer insights and data analysis to optimize campaigns, attract and retain subscribers and ensure maximum ROI.
• Implement digital marketing best practices, including audience personas, A/B testing, SEO, SEM, social media, content marketing, etc.
• Track and analyse campaign performance and ROI; adjust KPIs and strategies as necessary to achieve targets
• Convert complex data into understandable reports; present the results to management and partners as needed
• Collaborate with Digital Content Manager on social media strategies to increase daily engagement and grow followers
• Input on most suitable data capture and metrics evaluation strategies

Experience, Skills & Qualifications

• Minimum 4 years of relevant professional experience in marketing and/or communications roles, preferably within the nonprofit sector.
• Experience working internationally or with diverse international stakeholders a plus.
• Excellent knowledge of digital marketing tools and techniques, including social media platforms, email marketing software, post schedulers and web analysis tools
• Be well versed in paid and organic media, content marketing, lead generation, optimization and interpreting data to improve performance
• Exceptional written and verbal communication skills with a strong attention to detail
• An artistic eye and experience with graphic design, eg. Canva or Adobe Photoshop
• Tech-savvy, keeps up to date with digital media and market trends as well as traditional and emerging technologies
• Experience with budgeting and calculating ROI projections
• Proficiency with CMS and email platforms; familiarity with WordPress, Mailchimp and Zoho CRM a plus.
• Ability to work both independently and collaboratively, and communicate with a wide range of stakeholders and leadership levels
• Excellent organisational, time management and interpersonal communication skills with the ability to navigate multiple projects, priorities, deadlines and personalities effectively
• A philanthropic and global outlook; an interest in sport and social impact desirable

Benefits

• 22 days annual leave, plus office closure between Christmas and New Year’s Day
• Flexible working arrangements
• Private health insurance plus cash plan
• Health and Wellness Programmes
• 2 Wellness days per year
• Bike to Work Scheme
• Donation to a charity of your choice for your birthday
• Pension contributions
• Platform to advance social change through sport globally

More About Beyond Sport

Beyond Sport values diversity and strives to create a working environment that is inclusive, supportive, respectful and ensures that everyone is heard and valued for their contributions. We are an equal opportunity employer and encourage candidates of all backgrounds and experiences to apply as we welcome and appreciate wide ranging perspectives, ways of thinking and experiences on our team.

Beyond Sport is affiliated with Benchmark, a network of companies united by sport and driven by purpose.

£230m legacy income. Help fund a third of our research. Improve countless lives.

Product and Programme Manager- High Value and Professionals

£44,000- £47,000 +

Reports to: Senior Proposition Manager

Grade: P3

Directorate: Marketing, Fundraising & Engagement

Contract: Permanent

Hours: Full time 35 hours per week

Location. Stratford, London (1-2 days per week) Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 12 September 2025, 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: One competency-based interview

Interview date: W/C 29 September 2025

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are looking for a Product and Programme Manager to lead on our High Value and Professionals workstream within our Legacies team.

Gifts in Wills (or ) account for around a third of our income. In 2023/24, we received from legacies to fund our life-saving research.

As a Product and Programme Manager you will drive forward our High Value and professionals strategy, to provide compelling experiences for audiences, grow lifetime value, and deliver on CRUK's promise to research.

In this role, you will lead the development and delivery of our High Value and Professionals strategy for Legacies, creating compelling experiences that resonate with key audiences, enhance lifetime value, and help fulfil CRUK's commitment to pioneering research. You'll work in close partnership with colleagues across Philanthropy and Supporter Relationship Management to ensure our strategy is executed seamlessly, providing outstanding supporter journeys across every CRUK touchpoint.

What will I be doing?

• Work with the Senior Proposition Manager to drive continued growth of CRUK audiences and supporters by managing the proposition with innovative, agile, multi-year proposition and implementation plans, working collaboratively and cross-functionally across the directorate and beyond.

• Support the management of the P&L for the proposition, ensuring agile cross-functional teams deliver against audience, volume, value, contribution, and other targets

• Support the Senior Proposition Manager in delivering sound resource allocation plans, proposition briefs and business cases in collaboration with the proposition and being cognisant of the propositions' role and the part it plays in a supporters' overall relationship with the charity

• Contribute to a culture of end-to-end delivery and collective team-level accountability, adhering to standards set and upheld in conjunction with the Product and Programme Community of Practice and any external benchmarking of best practice in our sector

• Facilitate group activity, including cross-functional decision-making, dependency, risk, issue mediation, performance evaluation and changes to the implementation plan, working in collaboration with the proposition SLT and cross-functional stakeholders

• Understand appropriate governance frameworks to ensure that activities are managed effectively, and decisions and escalations are managed appropriately

• Liaise with the Senior Proposition Manager, relevant teams from Information and Involvement and Audience, Strategy & Innovation teams to help identify opportunities for horizon 1 development; ensuring that CRUK is future-proof, and that the right decisions are made for audiences

• Work closely with Data, Insights & Performance teams to deliver an audience-led approach to proposition planning, management, and development, helping to identify key trends and market disruptions, and capturing the implications for the proposition

• Coordinate with Marketing & Digital teams to ensure compelling and sensitive campaigns and digital experiences for audiences that inspire action and support for the mission

What are you looking for?

• Experience in building and driving forward propositions so they are commercially valuable, meaningful, relevant to target audiences needs and differentiated in the market. This could be through a background in legacies, philanthropy, academic institutions or other charity backgrounds

• Relevant experience in advancing innovative, journey-led thinking into tangible action plans, business processes, and systems to maximise value over the long and short term

• Relevant experience of digital and insight led solutions, services and approaches including understanding of the principles of service design and methodologies, that can support commercial success and horizon 1 innovation, to drive competitive challenge and distinctiveness

• Experience of managing complex initiatives and projects involving multiple stakeholders and suppliers either within a charitable or commercial environment, including the ability to understand, work and communicate with both technical and non-technical stakeholders

• Commercial, analytical and strategic thinking adept at bringing the outside in, translating insights into successful propositions

• Facilitation skills, including the ability to effectively manage and influence cross-functional teams and meetings to deliver the required outcome within the time allocated, but also to ability to empower teams to make decisions independently

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

Additional information

For more information about working with us please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

We are principally funded by Sport England to work with local partners to create opportunities for people to be physically active, move more, and play sport. We work with a diverse range of partners and manage several grant funding programmes and projects that aim to create opportunities for local people in the Black Country to be active.

About the roles

Working closely with the Active Black Country team and Local Authority partners, the 2 x Community Engagement Officers will play a key role in identifying community need and will identify appropriate support or training solutions. The role will support communities to build capacity and knowledge and will share opportunities to be active, support creativity and the development of skills.

Working closely with the Active Black Country (ABC) team and Local Authority partners you will:

1. Engage with communities to understand barriers and motivations to adopting an active lifestyle.

2. Support community organisations to make it easier to find and access physical activity opportunities locally including online.

3. Support understanding and awareness of digital platforms including ABC’s Black Country Moving Platform and its benefits.

4. Ensure that community voice is captured and utilised at all stages of development and support.

5. Connect and collaborate with key community engagement roles across the Black Country, such as Public Health Development Officers.

6. Develop positive relationships with all stakeholders.

Main duties

1. Work with the Active Communities Strategic Lead, communities, and residents to understand needs and training requirements.

2. Build relationships with partners, community organisations and provide support to integrate physical activity content on The Black Country Moving Platform.

3. To promote opportunities to encourage people to be active, providing ongoing support to local community organisations to raise awareness and accessibility of local services that support active lifestyles.

4. Coordinate a programme of support or training opportunities based on community need.

5. Work with the ABC Digital Inclusion Manager to improve the wayfinding experience of the Black Country Moving platform, developing content with community organisations and residents.

6. Share learning across the region to build shared understanding of the challenges to being active and how we can collectively deliver future services.

7. Collect and collate data including case studies.

8. Maintain ABC stakeholder database.

9. Ensure compliance at all times with contract management, procurement and finance procedures.

10.  Be responsible and take reasonable care for the health, safety and welfare of self and other employees and the public in accordance with Health and Safety Legislation and company procedures.

11.  Adhere to the Data Protection Act. Confidentiality must be maintained at all times.

12.  Adhere to relevant Active Black Country Limited policies and procedures.

13.  Undertake such other duties as may be appropriate.

Person Specification

1. Able to work as a trusted partner and build strong, effective and valued relationships across a wide range of people and organisations.

2. Visibly values and promotes co-design and can bring people together to jointly create innovative ideas and practice.

3. Skilled in building trust and long-term relationships across sectors especially with local partners, community-based organisations, local authorities and charities.

4. Significant experience of working with the voluntary and community sector at all levels, including staff, volunteers, trustees, and management committees.

5. Experience of building the capacity of voluntary and community organisations, with a focus on active lifestyle provision.

6. Knowledge of active lifestyle barriers and motivators and methods of overcoming barriers and maximising motivations to increase community activity.

7. Demonstrates professional, voluntary, or lived experience of communities most marginalised or under-represented in being active. Has knowledge and understanding of the barriers to activity. Can articulate, demonstrate, or evidence the valuable role that physical activity and sport can contribute to health, environmental & socio-economic outcomes.

8. Strong written and verbal skills. Able to distil learning clearly for different audiences, including communities, partners and funders.

9. A self-starter who shows skills in agile and adaptive working proving you can respond quickly, work flexibly and navigate through fast-paced, changing, complex and uncertain environments.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead to support our Criminal Justice services

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You:

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times. You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery. Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services. With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities. Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

ow to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Sunday 31st August 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Sustainable Merton, Merton's award winning environmental charity, is recruiting a dynamic individual to oversee our Community Changemakers initiative and deliver grassroots acitivity in Pollards Hill, Mitcham.  If you are passionate about sustainability, volunteering and making a difference in a local community, we would love to hear from you!

This role combines volunteer leadership with project management. The successful candidate will split their time between:
- Project management and delivery of the WeRPollards project (2 days/week), a grassroots local initiative running from September 2025 to September 2026
- Volunteer and operational management (1 day/week), supporting the charity as a whole
You will work closely with Moat Housing to deliver the WeR Pollards Community Changemaker project and also lead the development and implementation of a new volunteering strategy, support colleagues to adopt new volunteer processes,
and oversee our charity policies to support compliance and our organisational growth.
KEY RESPONSIBILITIES
WeRPollards project management
1. Group Development and Coordination
● Coordinate and facilitate monthly volunteer meetings at the Pollards Hill Wellbeing Studio.
● Attend the Wellbeing Studio on a weekly basis, attend schools and community pop-up events to increase awareness of and community engagement in the project
● Support volunteers with soft and technical skills development on their path to becoming Community Changemakers.
● Encourage retention and progression of existing volunteers whilst increasing group membership from 15 to 30.
● Liaise with Moat Foundation officer and project tutors to establish a pathway into volunteering and increasing membership of the WeRPollards group
● Work with colleagues at Sustainable Merton to align this grass roots work with their borough wide initiatives such as Merton Garden Streets, Mitcham Community Orchard, Repair Cafes, Preloved Studio and Merton’s Community Fridge.

2. Community Engagement
● In partnership with Pollards Hill Wellbeing Studio team, develop and implement a local engagement strategy to recruit and retain volunteers to become WeRPollards Community Changemakers.
● Design and deliver an induction and training programme for new volunteers.
● In collaboration with the PH Wellbeing Studio team conduct regular listening sessions to identify resident needs, interests and connect volunteers to, or help them develop, relevant community activities.
3. Project and Event Delivery
● Lead the volunteer group to plan and deliver community activities aligned with the 3R’s agenda, that are run out of the Wellbeing Studio, including:
○ Sewing Skills Workshops (Monthly, 10 sessions)
○ Community Gardening Sessions (Min. 5 sessions)
○ Repair Shed Sessions (Monthly, 9 sessions)
○ Street Planting Engagement & Delivery (Min. 3 events)

4. Capacity Building and Progression
● Deliver at least 6 training workshops including SMART goal setting and planning.
● Support residents to lead and take ownership of initiatives and to become Community Changemakers.
● Build a clear, accessible pathway for participation and leadership within the group and studio.

5. Monitoring, Evaluation and Reporting
● Track Key Performance Indicators including:
○ Volunteer numbers, growth and retention (Target: 30 volunteers, 60% retention)
○ Number of volunteer hours contributed
○ Number of accredited or certified training courses completed
○ Number of volunteers progressing into leadership roles
○ Attendance and engagement in all community sessions
● Conduct volunteer satisfaction surveys and gather qualitative feedback.
● Report quarterly on progress to PHCC meetings, outcomes and impact to the Pollards Hill Community Committee.

Volunteer and operational management - Sustainable Merton

● Develop and implement a volunteering strategy covering recruitment, retention, induction, training, and development
● Identify and recruit a cohort of Community Changemakers
● Draft volunteer role descriptions across all projects
● Conduct annual volunteer surveys
● Plan and deliver twice-yearly recruitment drives
● Establish a volunteer recognition scheme
● Build partnerships with local organisations
● Create centralised onboarding systems
● Maintain and manage safeguarding policies and training records
● Collaborate with volunteers and staff on fundraising campaigns and applications
● Ensure our policies are kept up to date
● Oversee risk register
● Support reporting and KPI tracking
EXPERIENCE AND SKILLS
Essential

● Experience of managing and supporting volunteers
● Community Engagement experience
● Understanding of environmental issues & the 3R’s agenda
● Project coordination and planning
● Knowledge of volunteer database management and GDPR for volunteers
● Excellent organisational and communication skills
● Ability to prioritise and meet deadlines
● Proficiency with Google Suite
Desirable

● Budget monitoring or financial oversight experience
● Bid writing experience
● Knowledge of Merton and the Pollards Hill area

Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement?

The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.

About the Role

Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, while also helping grow volunteer-led community initiatives across the Diocese.

Your key responsibilities will include;

· Planning and supporting the delivery of diocesan community engagement and social action initiatives

· Taking the lead on key social issues affecting local communities

· Offering advice and signposting on funding, partnerships, and best practice

· Developing and analysing local demographic data to inform parish strategy

· Coordinating and expanding community networks across the Diocese

· Encouraging and equipping parish volunteers and community hubs

· Building strong relationships with parishes and external partner organisations

· Acting as a bridge between local churches and wider community stakeholders

You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.

About You

We’re looking for someone who is:

· A disciple of Jesus with a deep commitment to faith in action and social justice

· Experienced in community engagement, social action or voluntary sector work

· A skilled communicator who is approachable, encouraging, and adaptable

· A natural networker who can build strong partnerships across sectors

· Organised and detail-oriented, with the ability to manage multiple projects

· Experienced in project coordination and working with volunteers

· Comfortable analysing and presenting data to support local planning

· Confident using Microsoft Office and digital communication tools

Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.

There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).

This role is based at our Diocesan Office in Rochester and offers hybrid working arrangements. Travel across the Diocese including some evenings and weekends.

What we can offer:

· Flexible working, hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.

About the Role

Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
 

What you’ll do:

• Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
• Oversee income and data processing, enquiry handling, and complaint management.
• Drive continuous improvements in systems, processes, and supporter experience.
• Monitor KPIs, report on performance, and implement service enhancements.
• Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
• Collaborate with teams across MAP to deliver supporter-focused solutions.

About You

What we’re looking for:

• Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
• Strong people management skills, with the ability to coach, motivate, and develop teams.
• Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
• Experience improving processes and meeting/exceeding service level agreements.
• Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
• CRM experience (Microsoft Dynamics desirable).

Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.

 KEY RESPONSIBILITIES 

Supporter Experience and Relationship Management 
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient 
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels 
(written, verbal and digital), supporting the team to continually improve interactions with 
supporters. 
- Be responsible for translating complex organisational and campaign information into 
clear and actionable briefs, messaging, scripts and training resources for the team. 
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are 
heard across MAP’s teams. 
Team Leadership and Development 
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe 
environment where the team can do their best work, learn and collaborate. 
- Line manage the Supporter Care and Database Assistants – set clear objectives and 
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and 
supporting their wellbeing. 
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in 
delivering exceptional supporter care and acting as the first point of escalation. 
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care 
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great 
interactions with every supporter who emails, calls or writes to us. 
- Regularly review, monitor and report on KPIs, including the speed and quality of 
interactions. Identify trends, opportunities and risks and be responsible for 
implementing timely and appropriate adjustments where necessary. 
- Be responsible for submitting complaint and feedback reports and information for 
quarterly reporting to the SMT and board. 
- Presenting quarterly reports more widely across MAP and proactively share feedback, 
complaints and compliments with relevant colleagues. 
- Adopt a culture of continuous improvement, leading and supporting the team to 
develop processes to better meet SLAs and supporter needs. 
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to 
troubleshoot non-technical issues and provide a high level of support and training to the team.                                     Cross-organisational collaboration 
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is 
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management. 
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider 
Compliance and risk management 
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations. 
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice. 
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust. 
General responsibilities 
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice. 
PERSON SPECIFICATION 
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities. 
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences. 
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively. 
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers. 
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context. 
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable). 
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus. 
- Knowledge of payment processing and regular giving administration. 
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel. 

PERSONAL ATTRIBUTES 
Essential 
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging. 
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives. 
- An ability to apply awareness of diversity issues to all areas of work. 
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team. 
- Ability to communicate complex information with confidence and clarity. 
- Commitment to MAPs anti-discriminatory practice and equal opportunities. 
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity. 
- Ability to work weekends and evenings on occasion in the case of emergencies. 

Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within 
the person specification

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

As the HR Advisor at The Careers & Enterprise Company, you will report to the HR Manager and play a crucial role in supporting the business and wider HR team in a diverse HR generalist role that offers a great opportunity to grow and develop across a range of HR functions. You will cover a range of duties including providing HR advice and support to the business including line managers and employees, proactively helping to manage timely responses to internal and external enquiries to the HR shared inboxes, managing the monthly payroll and supporting with a range of administrative and reporting duties. You will also get to work directly with the HR Manager on the wider HR strategy including employee engagement, recruitment, systems and data analysis.

We are looking for a qualified HR Advisor or an HR professional that aligns with our company mission, who is ambitious and looking to progress their career in a new role. You will be pro-active and highly motivated, with exceptional interpersonal and communication skills that is comfortable interacting with staff at all levels. The ideal candidate will have experience in a similar role and will be able to hit the ground running in this rewarding, busy and varied role.

We are a friendly team of three people that reports into the Director of HR and Operations and are looking for a true team player that has strong ethics, understands the confidential nature of working in an HR team coupled with a good understanding of HR processes and procedures.

Location: Central London/hybrid working with attendance in the office required 2 days per week.

Contract: Full-time, fixed term for one year.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.

Please describe in your cover letter: 

• How do you meet the experience, skills and competency criteria detailed in the job profile?  
• Are you CIPD or part CIPD qualified or working towards a HR qualification?

Closing date: Midnight on 30th September 2025.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

South Kilburn Trust is seeking a passionate Community Engagement Coordinator. This role involves recruiting and training local volunteers, conducting door-to-door outreach, organizing events that foster cohesion among South Kilburn's 7,500+ diverse residents, and transforming community insights into action through partnerships with local organizations including the local council. The ideal candidate will be approachable, organized, and committed to social justice, with strong communication skills and experience motivating teams,supporting the community to actively take part in shaping the future of South Kilburn. 

Reporting to: Community Engagement, Partnerships and Marketing Manager
Benefits: Pro-rata share of 25 days (FTE) annual leave and bank holidays. Company Pension Scheme. Flexible working*.
Location: Mostly in person in our South Kilburn office.

Expected Start Date: September 2025

About South Kilburn Trust

South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. We are a small and dynamic team dedicated to working with residents to make positive change in our community!

Job Description

Job Purpose

The aim of this role is to enhance community relations, ensuring that residents are heard, supported and engaged in important change in South Kilburn.  South Kilburn is home to more than 7,500 people, many of which have been impacted by long term regeneration. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator an exciting and important role within the team.

Main Tasks:

Volunteer Recruitment, Training and Coordination

· Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.

· Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:

o Community research and consultation

o Promoting community cohesion through events

o Mobilising residents through participation in action groups, community forums and resident panels.

· Train volunteers in peer-engagement and consultation practice,

· Induct and supervise skilled volunteers, as necessary.

Community Cohesion and Wellbeing

· Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,

· Involve volunteers in planning and delivering community projects and events.

Resident Voice

· Community Conversations: Conduct outreach in the community with trained volunteers, including door-to-door surveys, pop-up stalls and focus groups.  

· Collect and systematically analyse information gathered through outreach and community consultation.

Widening Participation

· Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.

· Use creative methods to increase engagement based on needs identified by all sections of our diverse community.

· Contribute to a new system of representative community governance, enabling the resident body to speak with one voice.

· Document and build a narrative of the work we do within the community, including findings from surveys, resident spotlights, opportunities, and initiatives.

Empowerment and Progression

· Seek opportunities for the community, within the community, working to engage interested residents and community groups to participate in and lead on initiatives.

· encouraging residents to get involved in the resident led partnership group, support with preparing and informing them of the process.

Partnerships and Information Sharing

· Seeking local opportunities; maintaining awareness of events and activities in around South Kilburn, working with volunteers to disseminate accurate information and signposting,

· Maintain relationships with a wide range of stakeholders including locally based partner organisations, community groups, and Brent Council officers.

· Participating in and documenting internal and external community events and activities; contributing to a narrative of life and activity in South Kilburn and the work we do here at SKT.

 Other

· Be an ambassador for SKT and ensure our values: open, empowering and caring are upheld by the volunteer team.

· As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.

Person Specification

Essential Qualities:

· Approachable and personable,

· Organised and proactive,

· A good facilitator and convenor,

· Passionate about people and social justice,

· High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.

· Committed to the principles of equal opportunities and diversity. 

Essential Skills and Knowledge:

· Demonstrable ability to plan and manage own workload,

· Experience in leading and motivating teams,

· Excellent verbal communication and active listening,

· Persuasive, credible and determined,

· Can demonstrate initiative.

Desirable:

· Digital communications experience; familiarity with using social media and content creation.

· Spoken Arabic, Somalian, Tigrinya, French, Portuguese, Spanish, or other widely spoken minority language in South Kilburn,

· Knowledge of community organising techniques and methodology.

*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm, four days a week or shorter hours over more days to fit around childcare commitments, for example.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.

The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to one of the Senior Philanthropy Managers, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.

The ideal candidate profile for this post will be a team player, with the following credentials:

• An established track record in philanthropy or fundraising for major organisations
• Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
• Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
• A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
• Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
• Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working

A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Friday 5th September 2025.

First stage interviews will be online via MS Teams with second stage in person interviews at the Royal Opera House in Covent Garden.

Applicants must have work authorisation for the UK. No agencies.

We're looking for an experienced HR professional to lead and deliver a high quality people function at IHP on a part-time basis. This is a fantastic opportunity for someone who enjoys the breadth of HR in a small organisation which makes a big impact around the world. 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

This is a new role where you will the lead and deliver all HR functions, ensuring legal compliance, best practice, and consistency in people management across the organisation. This is a hands-on and strategic role, working closely with the Director of Finances and Resources to support a high-performing, inclusive, and values-aligned culture.

You will be responsible for the full employee lifecycle — from recruitment and onboarding to performance, development, employee relations, and offboarding. This is an excellent opportunity for someone who is passionate about people and wants to make a tangible difference in a small purpose-led organisation.

What we're looking for

Essential Skills and Experience

• Proven experience in a generalist HR role, ideally within a small organisation or charity
• CIPD Level 5 qualified or equivalent by experience
• Strong knowledge of UK employment law and HR best practice
• Experience managing recruitment, performance management, and employee relations
• Able to work independently and balance strategic and operational responsibilitie

Personal Attributes

• Empathetic, approachable, and discreet
• Strong communicator with the ability to influence and build trust
• Solutions-focused with a hands on, flexible approach
• Excellent judgement 
• Committed to IHP's Christian Ethos and values

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

Why Join Us?

• Be part of a meaningful mission with a strong values driven organisation
• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

We have an active Equality, Diversity and Inclusion staff working group that champions belonging across the organisation. One of newest team members summed it up perfectly:

‘IHP offers a welcoming environment, making a conscious effort to promote the voices of everyone. I have quickly felt part of the team.’

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

About SportsAid 

At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.

Without our support, a lot of our most talented sporting prospects would drop out as the demands of pursuing their dreams are too often impossible barriers to overcome. 

Role Overview 

The Athlete Learning and Development Manager will design and coordinate a comprehensive learning and development programme for emerging athletes, their parents and caregivers, and alumni. This will be delivered both in person and online. 

This is an exciting time for SportsAid as we expand the support we offer beyond financial assistance, building on the foundations already in place. As part of our evolving approach, we are strengthening the educational resources available to them, ensuring they have access to the guidance and tools they need to thrive both on and off the field. 

The role focuses on identifying athlete-led needs, curating training and workshop programmes, and working with external trainers and providers to deliver impactful sessions that best support SportsAid’s beneficiaries. 

A key aspect of the role is developing educational and training content for the new online community engagement platform we are developing. You will ensure content aligns with SportsAid’s objectives while meeting the priorities of partners funding dedicated hubs within the platform, which will provide training and development content in specific focus areas. You will also help adapt training sessions into engaging, shareable online resources to maximise participation and impact. 

Additionally, you will play a crucial role in planning workshop programmes for key events such as SportsAid Live, ensuring sessions are engaging, relevant, and tailored to the needs of attendees. 

This is a unique opportunity to shape SportsAid’s athlete development strategy, creating a collaborative, engaging, and needs-led programme that makes a lasting impact. 

Key Responsibilities 

Programme Development 

• Develop and coordinate a holistic learning and development programme for athletes, parents, and caregivers, addressing key areas such as financial literacy, mental wellbeing, career readiness, and communication skills. 

• Identify athlete-led needs and curate relevant educational training programmes, ensuring they align with the challenges faced by young athletes. 

• Build and maintain relationships with external trainers and subject matter experts, ensuring content meets SportsAid’s high standards and is tailored to beneficiary needs. 

• Work with trainers and providers to shape session content, ensuring clarity, relevance, and engagement for athletes and their support networks. 

• Develop structured training strands with corporate partners that align with partnership agreements and engagement objectives. 

• Devise workshop programmes for events such as SportsAid Live, ensuring sessions are interactive, impactful, and meet the needs of attendees. 

• Oversee the development of digital training content to enhance learning and engagement for our online community. 

Training Coordination and Resource Development 

• Coordinate the delivery of training programmes by external trainers through in-person workshops and online webinars. 

• Develop bite-sized digital resources from training materials to be used on our new online community engagement platform, ensuring accessibility and engagement. 

• Ensure that training content aligns with corporate partnership agreements, such as the RBC initiative, and meets funder expectations for educational outcomes. 

• Coordinate logistics for training sessions, including scheduling, facilitator briefings, and content alignment with SportsAid’s objectives. 

• Ensure training materials and sessions are inclusive and tailored to diverse audiences. 

Engagement and Feedback 

• Engage with athletes, parents, and caregivers to gather feedback on training sessions and resources, ensuring the programme evolves to meet their needs. 

• Monitor platform usage and session participation, identifying trends and opportunities for improvement. 

• Foster an inclusive and collaborative learning environment that encourages peer-to-peer engagement and shared experiences. 

Evaluation and Reporting 

• Evaluate the impact of the training programme on athletes’ personal and professional development, using data to inform future improvements. 

• Provide regular reports to senior leadership and funders, demonstrating the programme’s outcomes and alignment with organisational goals. 

• Stay informed about trends in athlete education, learning delivery, and digital engagement to ensure SportsAid’s approach remains innovative and impactful. 

Person Specification 

Essential Skills and Experience 

• Proven experience in developing and managing learning and development programmes, including working with external trainers or subject matter experts. 

• Strong project management skills, with the ability to balance multiple priorities and deliver high-quality outcomes to deadlines. 

• Excellent relationship-building and communication skills, with experience working across teams, organisations, or sports. 

• Experience in curating and shaping educational/training content, ensuring it aligns with audience needs and engagement objectives. 

• Experience developing digital learning resources and ensuring effective content delivery on online platforms. 

• A commitment to creating needs-led, inclusive, and accessible training programmes for diverse audiences. 

Desirable Skills and Experience 

• Knowledge or experience in areas such as financial literacy, mental wellbeing, or life skills development. 

• Familiarity with Mighty Networks or similar platforms for community engagement and learning delivery. 

• Experience working within a charity, sports organisation, or educational setting, particularly supporting young people or athletes. 

Hours of work: Part-time position, approx. 28 working hours a week (4 days per week), some evening and weekend work may be required from time to time, reasonable flexible work options are available. 

Location: Hybrid working (with travel to SportsAid Head Office as required) 

What We Offer 

• The opportunity to lead a transformative programme that makes a lasting impact on the lives of young athletes and their families. 

• A collaborative, supportive working environment where your ideas and contributions are valued. 

• Professional development opportunities to enhance your skills and grow within the role. 

• Salary:  A salary package of £30,400 per annum is available for this role. 

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.   

• Healthcare: Membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.    

• Cycle to Work Scheme: Available to all staff.  

• Death in Service Benefit: Inclusion in company scheme.  

• Season ticket loan: An interest free loan is available to all staff.   

• Holidays: 25 days per year, plus bank holidays, increasing by 1 day for each year of service, up to 30 days.    

• Flexible working: reasonable flexible and hybrid working options. 

Please apply with your CV and one page on how you meet the essential criteria by 3rd September. 

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. 

Shortlisted applicants will be invited by 8th September to have a preliminary online conversation with the Head of Programmes. 

Interviews will be held in person 22nd and 23rd September 2025 

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Development Manager

Location: Dr Jenner’s House, Church Lane, Berkeley, Gloucestershire
Reports to: Museum Director
Employment Type: Permanent
Hours: 30 hours per week (0.8 FTE)
Salary: £28,000 Pro Rata (£35,000 FTE)
We support flexible and hybrid working arrangements and are happy to discuss what this could look like.

About Dr Jenner’s House

Dr Jenner’s House, The Chantry, is a site of profound global historical significance, recognized as the birthplace of vaccination. It was here that Edward Jenner, a country doctor and enlightenment figure, conducted his groundbreaking work in the 1790s, leading to the world's first vaccine and a medical breakthrough that forever changed humanity.

The Jenner Trust, a Charitable Incorporated Organisation (registered charity number 1158316), is dedicated to preserving this unique heritage. We operate the museum, provide educational facilities exploring the history and impact of vaccination, and manage a one-acre site encompassing two Grade II* listed structures (The Chantry and Temple of Vaccinia), along with the Cyder House, which serves as our offices and conference centre. We welcome over 4,000 visitors annually and host a variety of school visits, events, and conferences. We are a small team of staff supported by a passionate volunteer team who care for the site and welcome our guests.

This is an exceptionally exciting period for our organisation. We have recently been honoured as a "2024 Place of Science" by the Royal Society, our UNESCO World Heritage Status bid is progressing, and we are delighted to have been successful in obtaining a substantial grant from the National Lottery Heritage Fund to expand our team and initiate crucial restoration work on the site. With a new Chairman, a strong team of Trustees, a newly appointed Museum Director and Duty Manager, and a growing base of dedicated volunteers, we are poised for significant growth and impact.

The Opportunity

The Jenner Trust is seeking a dynamic and experienced Development Manager to join our team during a pivotal phase of growth and development, offering a unique opportunity to shape the future of a globally significant heritage site.

Working collaboratively in a small team with the Museum Director, Chairman, and Trustees, you will be instrumental in driving our fundraising efforts, securing vital income, and building sustainable relationships that will ensure the long-term preservation and educational outreach of Dr Jenner’s House. A key focus will be on developing and implementing a robust capital fundraising strategy and cultivating major grant giving organisations and individual donors.

This role is funded for 18 months through the NLHF and is critical to achieving our ambitious longer-term goals, leading up to the international celebrations around the 50th anniversary of smallpox eradication in 2030 and beyond. Although there will be a requirement to be present in the Museum at certain times, we are open to discussions on hybrid or flexible working arrangements for this post.

Key Responsibilities

As our Development Manager, you will:

Strategy & Leadership:

• Lead the development, implementation, and ongoing refinement of the museum’s comprehensive Fundraising Strategy, establishing clear action plans, KPIs, and targets.
• Establish and facilitate a Fundraising Leadership Group comprising Trustees, staff, volunteers, and external consultants to leverage expertise and resources for fundraising activities.
• Ensure the Fundraising Strategy incorporates ongoing work with the National Lottery Heritage Fund, particularly for the restoration of the Temple of Vaccinia and The Chantry.

Donor Cultivation & Stewardship:

• Develop and nurture long-term relationships with new and existing individual donors, high-net-worth individuals, corporates, and foundations to build a robust pipeline of future support.
• Drive a proactive stewardship programme for all potential and existing donors, ensuring exceptional donor care and fostering sustained engagement.
• Support the development and delivery of the museum’s patron schemes in close collaboration with the Chairman of the Trustees.

Income Generation & Grant Management:

• Identify and review new avenues for potential capital and revenue grant funding opportunities (unrestricted and restricted).
• Lead and coordinate compelling grant funding applications to a diverse range of potential funding bodies, including NGOs, Trusts, Foundations, philanthropists, and local authorities.
• Inspire new and existing supporters to join the museum’s membership and/or donor schemes, significantly increasing the museum’s income (both revenue and capital) to meet agreed targets.
• Ensure grant-funded projects are appropriately managed, and all requisite monitoring and evaluation reports are submitted to funding bodies on time.

Communications & Engagement:

• Produce engaging copy and content for newsletters and assist with external communications, including social media, press releases, and other PR and marketing opportunities, to promote fundraising initiatives.
• Organise and manage fundraising and donor cultivation events, ranging from low-level individual giving activities to major high-level events, especially plans for the 50th anniversary of the eradication of smallpox in 2030.

With such a small staff team we are looking for a candidate who is able to work collaboratively and to support other staff and Trustees in securing the future for the Trust.

Skills and Experience

Dr Jenner’s House is committed to being an inclusive employer and would welcome applications from those who, although may not meet all our preferred criteria, can demonstrate equivalent experience or skills.

Essential:

• Proven experience and in-depth knowledge of fundraising within the heritage or not-for-profit sector.
• Demonstrable track record of successfully working with Trustees, senior stakeholders, partners, mid and high-level benefactors, and external consultants on fundraising initiatives.
• Proven success in leading capital appeals.
• Direct experience in organising and delivering successful fundraising and donor cultivation events.
• Practical experience in implementing effective donor care and stewardship strategies.
• Excellent communication, coordination, and interpersonal skills, with the ability to inspire and build rapport with diverse audiences.
• Strong organisational and prioritisation skills, with the ability to manage multiple projects and deadlines effectively.
• High level of computer literacy, proficient in relevant software and databases.

Desirable:

• Experience with National Lottery Heritage Fund applications and reporting.

Personal Attributes

• Enthusiastic & Energetic: A proactive and positive approach to fundraising challenges.
• Adaptable & Reliable: Ability to thrive in a small, dynamic team environment and take initiative.
• Team Player: Happy to collaborate and contribute across various organisational activities.
• Problem-Solver: Possesses good initiative and sound judgment to make appropriate decisions and resolve issues independently.
• Committed: A genuine passion for heritage, education, science, and the mission of Dr Jenner’s House.

General Information

This job description outlines the primary responsibilities and outcomes of the role and may be updated periodically to reflect evolving organisational needs. Other reasonable duties required for the safe and successful running of the museum may be required by your line manager at times. All duties must be carried out in accordance with relevant Dr Jenner Trust policies and procedures, within applicable legislation, and with due regard for the needs of our visitors and the diverse community we serve.

Dr Jenner's House is committed to building a diverse and inclusive team that reflects the rich tapestry of our global heritage. We welcome applications from all qualified individuals, regardless of age, disability, gender identity or expression, race, religion, sexual orientation, or socio-economic background.

• Location: Bristol (BS7 & BS10)
• Salary: £40,310.40                                              
• Hours per week: Full time (37.5 hours) & participation in an on-call rota
• Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5

Requirements 

• Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
• Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
• Communication: You are adept at using a variety of communication aids and developing robust support plans.
• Compliance: Experience working with several compliance IT platforms is desirable.
• Behaviour Support: You understand positive behaviour support and have experience using Proact-SCIPr-UK®.
• Driving: You must be a driver with access to your own vehicle

Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Bristol, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.

About the Role

As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.

You will be responsible for:

• Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
• Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
• Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
• Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
• Applying positive behaviour support and using Proact-SCIPr-UK® approaches within the service.
• Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.

Why Join Us?

What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centred care and ready to take the next step in your management career, we would love to hear from you!

What Benefits Will I Have?

We offer a range of benefits that you can mix and match to suit your needs, including:

• Wagestream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
• Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
• Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
• Vivup: Spread the cost of home and electronics items, or a bike to cycle to work, via salary reductions.
• Buy and Sell Annual Leave: Transfer windows open twice a year.
• Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.

Ready to Lead and Inspire?

If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.

Apply today and start making a difference!

If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.

We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We reserve the right to close this advert early if sufficient applications are received.