Engagement officer jobs

Do you enjoy connecting with people?

Are you an open and straightforward person?

Are you confident speaking in public?

Would you enjoy being part of the local community and showcasing our care home?... If yes, what are you waiting for, apply now!

This role is perfect for a proactive and compassionate Christian who enjoys connecting with our older residents and is able to engage with local churches & community groups*. 

We appreciate that each resident has their own individual interests, hobbies, and pastimes, and we support our residents to maintain this important part of their lives. They are actively encouraged to lead the lifestyle that they choose.

Koinonia Home is based in Worthing, West Sussex. and offers accommodation to 38 residents including those living with dementia. View our stunning home here.

Our vision is to empower our residents to live fulfilled lives and flourish in later years. Watch here to learn more about how we care: https://youtu.be/Po6md7pq7nI

Have a watch here of "What it means for us, to work in a Christian Care Home like ours": https://youtu.be/uCa1_BtS34w

Responsibilities:

• Engaging with local Churches by sending out regular Newsletters,
• Visiting and presenting to the community and local churches;
• Building relationships with local ministers, pastors, vicars etc.
• Organising and facilitating special events and outings;
• Leading a team of volunteers;
• Creating monthly activities for residents;
• Co-ordinating and facilitating activities for the family members that will be stimulating and creative;
• Engaging with the wider community by organising community coffee mornings, Summer Fayres, open days etc;
• Additional duties when required.

For more information, please take a look at the Job Description and Person Specification. 

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

Full-time contract: 36 hours per week, Monday to Friday with the occasional weekend work.

Benefits:

• Training & development
• Career development: Whether you are starting your career or looking to expand your skills.
• Paid DBS checks
• Being part of our friendly and committed staff team
• Ongoing support from management
• Flexible working: various working hours
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

The Role

What we're looking for

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

We offer hybrid working (minimum 2 days a week working on site), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Transform Your Passion for Justice into Direct Action

Join All We Can as Engagement Officer for London and South East and put your passion for justice into action as you inspire other Christians to engage with All We Can. You will develop as a fundraiser, public speaker and creative thinker whilst building meaningful relationships with churches and justice-seeking communities. Your work will directly contribute to positive impact on communities facing structural inequalities around the world.

This is part-time role (21hrs/week) on 2-year fixed term contract.

What You'll Be Doing

• Design and deliver talks, sermons, acts of worship and workshops to churches and communities to inspire justice-seeking action
• Build and maintain strong relationships with church and community leaders based on partnership, love, collaboration and courage
• Develop and lead impactful speaking engagements, events, and fundraising initiatives within the region and beyond
• Use data insights to inform and target your engagement with churches, community groups, and events
• Deliver All We Can's plans for connecting with churches and supporters

What You'll Need

• Ability to deliver engaging sermons, talks, and workshops that inspire justice seeking action and clearly communicate All We Can's unique way of working
• Skills to build trust-based relationships across Methodist and other denominations reflecting our partnership approach
• Demonstrated skills in fundraising or other methods to raise money within church or community contexts

Your contract will be home-based and you'll need to travel across the region to fulfil the role's requirements.

Why Work With Us?

• We pioneer locally-led partnership-based international development model. We are bold, we are brave and we're not afraid to work differently. Your working days will be filled with purpose and meaning.
• Everyone's welcome! At All We Can, everyone's welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We're committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone's treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
• We'll help you grow and develop

The team you'll be joining values participation, inclusive decision-making and good relationships. We care for each other and create a sense of purpose-driven community. 

For full list of accountabilities and requirements and the recruitment process, please see the application pack.

Application Requirements

Important note about completing your application – please read

When submitting the application, you will be asked to submit your CV and answer competency-based questions. There's no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. Only applications that answer the questions will be considered. We'll not take into account answers which say: 'Please see the CV' or similar. The scoring is primary-based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers.

We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role and both organisations, we encourage you to get in touch.

Use of AI is monitored and if applicants have used it then they are required to declare this.

Ready to put your passion for justice into action and make a real difference? Apply now and join our mission to create just societies worldwide.

Do you want your work to have real impact?

We have an exciting 12-month Fixed Term Contract opportunity as a Community Fundraising & Engagement Officer at the Motor Neurone Disease Association, you will help shape and grow support across Northern Ireland for people affected by motor neurone disease (MND) by helping to generate vital income that enables the charity to deliver its mission.

Motor Neurone Disease moves fast. It takes away time and independence, and there is no cure. The MND Association acts with urgency to improve care, fund research and ensure people with MND get the support they need. As a Community Fundraising & Engagement Officer, you will help turn that commitment into action.

Key responsibilities:

• Build on existing support for the MND Association across Northern Ireland
• Develop and support a network of volunteer fundraiser
• Plan and deliver community fundraising activity
• Build and maintain strong relationships with both existing and new supporters, encouraging long-term engagement and loyalty within local communities through exceptional relationship management and stewardship.
• Attend fundraising events, community functions and meetings, delivering presentations and media interviews on behalf of the Association where appropriate (note these may be during evenings and weekends).
• Maintain accurate records using our CRM system
• Work closely with colleagues and volunteers to ensure a joined-up and consistent supporter experience.

About you

• You are a proactive Community Fundraising & Engagement Officer who:
• Has experience in fundraising, supporter engagement or relationship management
• Communicates clearly and builds trust with a range of people
• Works collaboratively and manages competing priorities
• Understands data protection and uses CRM systems confidently
• Is committed to the work of the MND Association
• Holds a UK driving licence with access to a vehicle
• Residing in Northern Ireland

This is a home-based role with travel requirements across Northern Ireland and occasional travel to Northampton

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

Resident Engagement Officer

Location: Home Based, covering theNorth East

Salary: £32,300 per annum plus £3,715 car allowance

Vacancy Type: Permanent, Full Time

It matters. So we’re bringing it closer to home.

Our customers have told us they want us to understand their needs at a local level, and to be more visible in the communities we serve. We’ve listened.

That’s why we’re creating new roles, strengthening our local presence, and looking for people who want to be part of what comes next.

We need a Resident Engagement Officer, internally known as a Customer Engagement Officer, who is motivated by real community impact - someone who doesn’t just gather feedback, but turns it into meaningful change for customers and neighbourhoods.

This is your opportunity to work at the heart of our communities: building trusted relationships, amplifying customer voices, and helping shape the services we deliver every day.

What you’ll be doing

You’ll play a key role in making sure our customers feel heard, valued and able to influence decisions that affect the services we provide, their homes and communities.

In this role, you will:

• Deliver a wide range of engagement activities - from community events and workshops to digital and survey-based insight
• Build strong, trusted relationships with residents, including those from underrepresented or harder-to-reach groups
• Turn customer feedback into clear, actionable insight that drives service improvements
• Support colleagues across the organisation to engage effectively and confidently with customers
• Coordinate and support customer panels, forums and scrutiny groups
• Capture, analyse and share feedback to influence decision-making at all levels
• Promote engagement opportunities using a variety of channels to maximise reach and inclusion
• Work collaboratively across teams to ensure customer voice leads to real, visible change
• Represent Stonewater within local communities, partnerships and events
• Ensure all engagement activity is inclusive, accessible and aligned with regulatory expectations

What you’ll bring

You’re someone who connects easily with people and genuinely cares about making a difference.

We’re looking for:

• Experience in customer engagement, community work, or customer service
• Strong communication skills, with the ability to engage a wide range of audiences
• A natural ability to build trust and rapport with customers and community groups
• Good organisational skills and attention to detail
• An understanding of housing services or a strong willingness to learn
• A clear commitment to equality, diversity and inclusion
• Confidence working independently while staying connected to a wider team
• IT confidence, including using digital tools to support engagement

Location and flexibility

This role is home based, but you’ll need to live in the North / East and be happy to travel across the region to connect with customers and communities in that particular locality.

Why join us?

At Stonewater, our customer promise is “We are proud to make things personal; if it matters to our customers, it matters to us.”

This is a chance to help shape services that truly reflect what customers need. If you’re motivated by customer impact and want to be part of an organisation that is committed to listening and improving, we’d love to hear from you.

Appointment to this role will be subject to a satisfactory references, a satisfactory DBS and possession of a valid Right to Work document.

Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

To Apply

If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.

Role Title: Communications and Engagement Officer PT, 3 days per week

(Fixed Term Contract – 21 months June 2026- March 2028)

Reports to: Assistant Curator

This is an exciting part-time position to help develop our new Seeing Nature, Shaping Culture: Art and Identity in Prehistory project. The Communications and Engagement Officer will play a key role in delivering this new project, a major two-year exhibition project funded by the National Lottery Heritage Fund. The role will involve the coordination and promotion of a community activity programme to reflect the objects and themes in the two main exhibitions ‘Iron Age Farmsteads’ and ‘Shaping Britain: the influences of European Cultures on Prehistoric Britain.’

The post-holder will help to design, deliver and promote an inclusive community programme that connects new audiences with Prehistoric Britain through creative, hands-on activities and interpretation of the planned exhibitions, working closely with the Assistant Curator to create partnerships with local cultural organisations and recruit visitor experience volunteers. The post will involve working weekends and some bank holidays.

Celtic Harmony is a charity that aims to improve the well-being of children, young people and adults through engaging, interactive experiences with the visual heritage of Prehistory and through the lifelong learning programme, creating a more sustainable future in harmony with the natural world.

Location: Celtic Harmony Camp has been awarded the Hidden Gem accolade from Visit England and is a reconstructed Iron Age settlement nestled in acres of Hertfordshire woodland - with plenty of clean air! The office is located in The Prehistory Centre with all modern amenities, own transport is recommended as we are in a rural setting.

Relationships 

• The Communications and Engagement Officer is accountable to the Assistant Curator in all matters. 
• The Communications and Engagement Officer develops and delivers community activities that speak to the themes of the exhibitions.
• The Communications and Engagement Officer works in collaboration with the Assistant Curator and CEO to develop and market community activities.
• The Communications and Engagement Officer supports and reports to the Assistant Curator and CEO for the collaboration with community groups.
• Proactively contribute in team meetings and initiatives for new initiatives and events.

Key deliverables of the role:

• Design, coordinate, and deliver accessible community activities and events such as after school clubs, society tours, U3A talks, Saturday clubs for young people, in accordance with the exhibition programme.
• Support the Assistant Curator in developing inclusive interpretation for the individual exhibitions and create partnerships with cultural organisations to participate in the community programme.
• The promotion of community events through copywriting and creation of visuals offline and online via social media
• Ensure that activities are accessible to diverse audiences and aligned with safeguarding and risk assessment requirements.
• Support in organising and running community workshops and exhibition events.
• Recruit, supervise and support for visitor experience volunteers.
• Collect, record, and maintain monitoring and evaluation data such as visitor attendance and feedback.
• Contribute to the exhibition’s evaluations and the final project evaluation and reporting.
• Maintain materials and equipment for community events and activities.
• Contribute to the marketing and communications to promote the individual exhibitions and community activities.
• Work with initiatives such as the National Saturday Club, The Arts Award and Kids in Museums, to ensure quality, engaging provision and accredited activity for children and young people.
• Assist in researching fundraising initiatives, including a ‘Friends of Celtic Harmony’ membership scheme in year two of the project.

The ideal candidate will have:

• Experience delivering learning or engagement programmes in heritage, museums, education, or arts.
• Experience in copywriting and visuals to promote community events.
• Experience in recruiting and/or working with volunteers.
• Interest and experience in the outdoor heritage and education environment
• Experience in working with and engaging diverse audiences and communities.
• Experience in coordinating volunteers.
• Ability to develop and present creative and engaging activities and events. 
• Excellent verbal and written communication and interpersonal skills, be able to successfully influence and guide others.
• Excellent organisational and teamwork skills.
• Understanding of evaluation reporting and methods in cultural projects.

Education 

• Educated to degree level or minimum of 2 years’ experience in a similar role.

Personal characteristics: 

• Enthusiastic about heritage, engagement, and education.
• Passionate about public engagement and volunteering.
• Flexible approach and work effectively within a team
• ‘Can do’ attitude and willingness and ability to get the job done

The benefits for you: 

• Opportunity to further your career in a growing charity
• Enable you to ‘make a difference’ and the charity to improve well-being for children, young people and vulnerable adults.
• Be part of an exciting new project to showcase Prehistory and engage with the community through volunteering opportunities and community engagement.
• In-house and External Training
• Work as part of a dynamic charity team
• Free Car Park

Remuneration: £17,100 to £18,000per annum pro rata  (FTE £28,500 – £30,000) for 24 hours per week.

Deadline: Wednesday 24 June, 2026

Interview: Week of 29 June 2026

Start Date: July, 2026

Seeing Nature, Shaping Culture Project: Art and Identity in Prehistory is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the role of Communications and Engagement Officer.

• Full-time (35 hours/week)
• Fixed-term contract, 12 months
• Hybrid working (minimum two days per week in central Edinburgh office)
• Starting salary £38,087 per annum
• Closing date: Wednesday 24 June 2026, 23:59

About the RSE

The Royal Society of Edinburgh (RSE) is Scotland’s National Academy. Through the expertise of our Fellowship and the work of our staff, we bring together knowledge, ideas, and people to help address the most important issues facing Scotland and the wider world.

Our Fellowship of over 1,800 individuals spans academia, business, public service, the arts, and civil society. Alongside this, the RSE delivers a wide-ranging programme of research support, policy advice, public engagement, and international collaboration.

We are a collaborative, purpose-driven organisation with a strong commitment to supporting our people and promoting a positive and inclusive working culture.

Our small team is about to become a wee bit bigger. You may spot several roles advertised across the RSE this summer. These opportunities reflect investment in our people and future priorities as we grow our ambition to make knowledge useful.

About the role

We are seeking an experienced membership engagement professional to plan and deliver dynamic programme of activities for our Fellowship. Informed by insight gathered through a recent Fellows’ survey, you’ll help shape a more connected and active membership, ensuring activities align with the RSE’s mission of “knowledge made useful”.

Working closely with Fellows and colleagues across the organisation, the Membership Engagement Officer will plan and deliver a varied programme of events, networking, and engagement opportunities. You will also collaborate with the Communications team to develop targeted, meaningful content that strengthens relationship and encourages participation.

This is a new and exciting role focused on building a culture of active engagement. You’ll convene and support an advisory group, evaluate the impact of activities, and continuously refine the programme using data and feedback.

About you

You will bring:

• A minimum of 3–5 years’ experience of delivering membership engagement activities in a similar context
• Proven experience of strategically planning engagement in response to insight
• An understanding of membership organisations, professional and/or interdisciplinary networks
• Experience of working with a CRM system (Customer Relationship Management)
• Strong collaborative and communication skills

This role is ideal for someone who enjoys bringing an engagement strategy to life with measurable results. As a Fellow-led organisation, this role would suit someone who can bring great ideas whilst working in a collaborative and consultative way.

How to apply

To apply, please complete the online application via BreatheHR. At the document upload stage, please ensure you provide both required documents:

• A CV (maximum two A4 pages) outlining your relevant skills and experience
• A cover letter (maximum one A4 page) setting out your suitability for the role and your interest in working at the RSE

Applications must be submitted by 23.59 Wednesday 24 June.

Interviews for this role will take place Monday 7 or Tuesday 8 July  at the RSE in Edinburgh.

Please note that the RSE is not in the position to sponsor work or student visas. Pre-employment screening will include the necessary right to work in the UK checks as well as reference checks.

Methodist Church Connexional Faith-Rooted Community Organising Officer

Salary: £48,129 per annum (including London weighting for hybrid working arrangements. Homebased salaries may differ)

Contract: permanent

Hours: full-time (35 hours)

Location: This is a hybrid position, with an average minimum of 2-3 days based in our London office, with the rest working remotely from your home, and some travel around Britain. However, homeworking arrangement requests will be considered.

The Vacancy

This is an exciting role advocating for and delivering faith-rooted community organising (FRCO) practices in the Methodist Church, to support organising for justice, develop existing congregations and begin new forms of Christian communities.

The successful candidate will develop and implement the Church’s FRCO strategy and grow a network of officers based in Methodist Districts around Britain in support of our vision to become an inclusive, justice-seeking, evangelistic, growing Church.

You will be a member of the Justice Team, working collaboratively with the Evangelism and Growth Team and others. You will also be part of the wider Mission Team, playing a key role in the implementing its strategy in response to Our Calling and the Methodist Way of Life.

In this post, you will focus on the following priorities:

· Developing and implementing a Connexional FRCO training strategy

· Refining and embedding the theological foundations of faith-rooted community organising

· Developing and sustaining a network of district officers

· Leading on the development of external partner organising relationships

About You

The ideal candidate will need the following:

· Leadership experience in community organising, in the church or justice contexts

· Ability to reflect theologically with diverse audiences

· Abilities as a skilled communicator and trainer

· Being able to handle complexity, think strategically and build relationships. 

This post carries an occupational requirement for the post holder to be a Christian (in accordance with the Equality Act 2010).

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: Thursday 16th July

Interview Date:  Monday 3rd August, in person at Methodist Church House

Opportunity to contribute to a specialist think tank's leading-edge approach to integrating lived experience into reseach and policy influencing and support a growing migrant community of practice in Scotland.Migration Policy Scotland (MPS) is an independent charity. Our mission is to build a better migration future for everyone. We offer principled, effective solutions to confront the challenges and harness the benefits and opportunities migration brings. Our work combines learned and lived experience grounded in the realities of migration in Scotland.

MPS pioneers an approach that integrates migrant lived experience into research-driven policy influencing. With funding from The National Lottery Community Action Fund we are working to further develop and embed this area of activity and to grow our migrant community of practice. We are committed to support the work of our Migrant Lived Experience Panel. We will shortly be launching the first year of our new Capacity Building and Leadership Development Programme for migrants and migrant community organisations, alongside continuing to develop of our migrant community of practice.

We are seeking a part-time participation officer (0.3 FTE) to support our senior staff in the delivery of this important and ambitious work.

Potential candidates for this role are likely to have a background in community engagement and/or volunteer support and familiarity with social research methods. Preferably some of this experience will be in the migration sector. You may be seeking to combine this role with other third sector activities or be enrolled on an ongoing postgraduate degree programme. We are open to considering all applications that meet the ‘Essential criteria’ listed below. We welcome applications from people with lived experience of migration.

Job Description:

The participation officer will:

• · Support the development of a training offer to build capacity and leadership among migrants and migrant community organisations in Scotland.
• · Assist in the development and delivery of a bespoke curriculum and the organisation and running of training sessions.
• · Take a leading role in ensuring that the training offer is widely advertised to an appropriate audience and in the recruitment and selection of participants.
• · Design and assist in recording and analysing feedback and evaluation from training programme participants.
• · Provide ongoing engagement with and support to our Migrant Lived Experience Panel members.
• · Support a recruitment, application and selection process for a new group of Migrant Lived Experience Panel members.
• · Facilitate the co-development of projects through supporting inclusive communication and proactive engagement with prospective partners and participants, including through co-development workshops.
• · Contribute to the drafting of project proposals and funding applications.
• · Support the work of the Director and Associate Director in all aspects of the project, working as part of a small, busy team.

Further details are in the downloadable application pack.

Please submit your application via the CharityJob website.

Job Title: Communications & Engagement Officer  

Reports to: Senior Communications Manager

Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel 

Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements

Contract:Permanent

Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata

Purpose of the Role

The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.

The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.

This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.

The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.

The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.

This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.

Key Responsibilities

1. Communications planning and delivery (60%)

· Work with the Senior Communications Manager to manage the communications calendar.

· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.

· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.

· Plan and create or coordinate longer-form content, including case studies, articles and blogs.

· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.

· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.

· Support the development of communications, engagement and fundraising strategies and input into team planning.

2. Community and supporter engagement (30%)

· Manage and engage with our organic social media communities.

· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.

· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.

3. Other responsibilities (10%)

· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.

· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.

· Advise and support colleagues on compliance with brand guidelines, and create brand resources.

· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.

· Support other teams with ad-hoc requests for communications support.

· Take a proactive approach to professional development.

· Take on other marketing and communications tasks as required.

Person Specification
Essential

· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors

· Experience in a communications or fundraising role (this doesn't have to be in the UK)

· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:

o Understanding audiences

o User journeys

o Developing key messaging

o Audience stewardship

o Working with brand guidelines

· Experience of creating high quality campaigns or content to inspire or drive action

· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails

· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels

· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority

· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes

· A proactive and creative approach to problem solving and idea generation

· Comfortable within a fast-paced team and able to prioritise multiple projects

· Ability to pay close attention to detail, to maintain communications quality and accuracy

· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.

· Experience with one or more of the following:

o Design tools such as Canva

o Photography and film editing

o Website CMS software

o Email broadcast platforms

o Social media scheduling platforms

Desirable

· Lived Experience of Breaking Barriers’ cause

· Experience using Salesforce, or another CRM system

· Knowledge of GDPR and data protection principles as they apply to communications and fundraising

· Experience of monitoring and evaluating communications or fundraising activities

Other considerations:

· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action. 

· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. 

· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background. 

As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.