Engagement Support Worker Jobs in Chertsey, Surrey

About Age UK Lambeth

We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services. 

Age UK Lambeth will be working in partnership with Neighbourhood and Wellbeing Delivery Alliance (part of Lambeth Together) to deliver the new Ageing Well Social Prescribing support.

Lambeth Together is a partnership aimed at improving health and wellbeing across Lambeth, uniting a wide range of partners from the voluntary and community sector, NHS, and Lambeth Council. It focuses on creating an integrated health and care system that addresses the needs of the local population effectively and equitably. Central to its operation is the Neighbourhood and Wellbeing Alliance which works towards enhancing community health, supporting individuals through a more cohesive and connected approach to care.

What you’ll be doing? 

This role has been developed to work within a specific Lambeth Primary Care Network (PCN) to support their older population access the right support and services that they need to live and age well. This is a new post, and the successful candidate will be key to ensuring the development of new partnerships and local relationships to support Lambeth’s ambitions to ensure older residents can live and age well. Your main responsibilities will be:

• Undertake mapping of the local community, using existing Age UK Lambeth knowledge and resources and creating new tools for this project to identify services and support available to older adults.

• Focus mapping exercise on identifying community interventions that will address health inequalities and improve wellbeing for older adults. 

• Using Age UK Lambeth Guides as a template, develop a specific, local guide/ directory for this project. 

• Organise, facilitate and deliver training sessions to PCN staff on how to use the guide, developing and building their understanding on local resources and provision in the local area.

• Network to identify new services and community groups to be included within the service guide.

What you’ll benefit from

• Generous pension provision - 7% employer contribution

• 26 days holiday a year rising to 31 days after 5 years

• A great staff culture with kindness at its heart

Closing date

27th September 2024 

Interviews to take place in early October

Do you have the commitment and resilience to make a real difference in the lives of some of the most vulnerable people in our communities? If the answer is yes, we’d love to hear from you!

About the role:

We’re looking for passionate and dedicated Project Worker to join our Complex Needs Services in Camden. In this role, you will be part of a dynamic team providing tailored support to clients with multiple and complex needs, including mental health challenges, substance use, offending behaviour, and physical health issues. Using a Biopsychosocial model and working within a Psychologically Informed Environment (PIE), you will deliver high-quality, holistic support to help clients achieve stability and move forward in their lives.

Role responsibilities will include;

• Providing personalised support to clients with multiple disadvantage, including poly-substance misuse, mental health concerns, and histories of trauma.
• Conducting needs and risk assessments, and work collaboratively to develop and implement support plans.
• Promoting harm minimisation and recovery, enabling clients to set and work towards their own goals.
• Supporting clients to develop life skills, manage relationships, build social networks, and access external services and community resources.
• Facilitating group activities and structured interventions as part of our in-house recovery programme.
• Working in a multi-disciplinary setting, coordinating with other professionals to create integrated care plans.

About you:

• Experience of working with multiple disadvantage individuals, including those with substance use, mental health issues, or histories of offending and trauma.
• Proven ability to provide personalised assessments, support planning, and casework.
• Strong understanding of the challenges that disrupt clients' journeys towards independence, such as substance misuse, mental health issues, and domestic violence.
• Excellent crisis management skills and the ability to respond effectively to challenging situations.
• A strong understanding of the strengths and recovery model and experience of working within a Psychologically Informed Environment (PIE).
• Ability to motivate and engage clients through structured activities, group work, and positive interventions.
• Strong time management skills, with the ability to work independently and manage competing priorities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

If you are passionate about supporting people with complex needs and want to work for a charity that’s leading the way in homelessness prevention, apply today!

Important info:

Closing date: Sunday 13th October at Midnight

Interview date: Week commencing 21st October 2024

This post will require an Enhanced DBS check to be processed for the successful applicant.

What is the overall purpose of the role?

At Youth Action Alliance, our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea and neighbouring boroughs, enabling them to increase their resilience and skills in the present, and promote their ambitions for the future.

The Staying Connected project provides weekly one-to-one and group support for young people aged 11 - 19 years, facing multiple challenges. Creating a personal action plan comprised of positive activities that promote and enhance personal development and skills, building on young people’s strengths. This engagement is via face-to-face, online platforms, mobile phones and structured group work to maintain contact with them, talking about how they are feeling and to provide advice, mentoring and signposting to additional support services.

Key Responsibilities

Programme management

• Programme Delivery: Coordinate and oversee the development and implementation of a personal and social development programme for young people aged 11-19.
• Recruitment: Engage and recruit young people to participate in the programme.
• Partnerships: Strengthen local partnerships
• Risk and Safety: Update risk assessments and conduct regular health and safety checks
• Promotion: Manage promotional activities, including social media
• Funding Management: Handle project funding, do financial reports, and manage the budget and expenditure.
• Support Services: Provide one-to-one or group support through various communication channels and help young people achieve positive outcomes
• Action Plans: Create and monitor individual action plans for participants to track their goals and progress.
• Activities: Organize trips and positive activities in line with the programme
• Administration: Manage day-to-day operations and oversee all administrative tasks related to the programme.
• Partnership Building: Seek and build partnerships with external stakeholders
• Representation and Liaison: Represent the organisation at various meetings

Staff management

• Staff Management: Oversee and guide the Staying Connected Support Worker(s) to ensure high performance and efficient delivery of the programme.
• Facilitator Management: Directly manage facilitators involved in the programme,

Reporting / grant management

• Budget Reporting: Prepare and present budgetary reports
• Data Management: Ensure the accuracy and timely input of project data,
• Performance Monitoring: Collate and present statistics on project performance
• Report Production: Generate reports demonstrating key data
• Business Development: Identify and pursue business development opportunities to build new partnerships and enhance programme delivery.

Evaluation

• Feedback Collection: Gather and document feedback on young people's experiences and progress through various methods
• Impact Demonstration: Use collected feedback to demonstrate the programme's impact and support efforts to secure future funding.
• Youth Voice Integration: Ensure that the feedback and perspectives of young people are incorporated into the design and delivery of the service

Person Specification

Knowledge & Experience

The Staying Connected Support Worker will bring:

• Minimum Youth Work and/or Mentoring Qualification Level 3
• Experience in the charity sector, the voluntary sector, or the community sector would be desirable.
• Management experience
• Experience working with children, young people and vulnerable adults
• Competent in the use of MS Word, Excel, and the ability to use databases for recording and reporting.
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Excellent Literacy – you will have excellent communication skills, including writing skills.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people and vulnerable adults.
• Qualification of Health, wellbeing, and/or advocacy

Interviews will be ongoing throughout the recruitment process

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgmental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together, and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Crisis Cafe Support Worker
Reference: 226
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford, Stevenage and Ware (expectation to travel whenever necessary with mileage paid when not working at home base)
Salary: £23,500 - £25,000 per annum, FTE
Hours: Full time (37.5 hours) or part-time positions (30 or 22.5 hours) available.
Work pattern: A full-time pattern will be working 5 out of 7-day rota, working 17:30 - 01:30

About the Service

Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.

We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.

The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.

At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.

About the Role

Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.

Closing date for applications is 11th October 2024
Interviews will be held on a rolling basis
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

Health Engagement Worker

Grade & Salary: SP 26 £22,647 (£28,309 pro rata )
Hours of work: Part Time (30 hours per week)
Contract: Fixed Term – until 31st March 2025
Functional Responsibility: The post holder will work with existing partners in targeted support of successfully engaging with those on the SMI register in accessing and attending physical health checks 

Job Purpose:

To offer outreach and engagement, to support people with SMI to access their annual comprehensive physical health check. 

Based at: Outreach based role based in the community, GP practices, clinics in the borough of Queens Park, Paddington and North Kensington, with office base at GWS or Monck St.

Main duties and Responsibilities

Operational

Accountable for leading all activities within Community Programmes portfolio including, but is not limited to: 

• Offer outreach and engagement, to support people with SMI to access their annual comprehensive physical health check.
• Conduct an outreach program to reach people with Severe Mental Illness (SMI) who are not currently accessing annual, comprehensive, physical health checks and 
• Raise awareness about eligibility for people living with SMI (priority group 6) 
• Provide support for people with SMI to access physical health checks and discussing their concerns
• Provide a tailored one-to-one engagement service for these identified patients to overcome barriers to them accessing, and, getting value from their SMI health checks.
• (BMI, BP & Pulse Check, Blood Lipids, Blood Glucose Tests, Alcohol Consumption, Smoking Status)
• Signpost – including smoking cessation is an indicator 
• Working to engage and build relationships to better understand individual barriers and/or personal reasons that makes it difficult to take up the offer of one of more health check/s 
• Agree a plan with the person to support their physical checks
• Building solid relationships with a wide range of statutory and voluntary agencies in North K&C in order that they can offer additional support and link the individuals in to other appropriate services, to resolve any non-health issues which may be acting as obstacles to accessing SMI health checks 
• Working flexibly with primary and community nursing professionals inc. CNWL Physical Health Nurse (s), and Community Mental Health Hubs to identify the most appropriate route to access health-checks
• Giving people practical support (such as help with travel fares, reminders and accompaniment to appointments) 
• Help prepare people for appointments and, where appropriate, with understanding the content of the appointment 
• Explaining the roles of different professionals in the health service and enabling co-ordination of appointments 
• Support people to secure access to other services 
• Building the skills, confidence and knowledge that will enable patients to access health services independently and appropriately
• The Provider will support the recording of health checks on relevant systems. Subject to access to system 1
• Undertake training in the use of the relevant clinical record system in primary care 
• Carry out an audit of patients who have missed one or more of the physical health-checks, cross referencing between practice and secondary mental health care records (where such access arrangements are in place) · Input completed health-checks into the relevant database · Ensure that data is managed in compliance with General Data Protection Regulations
• Ensure completion of patient experience questionnaires and collation of them to facilitate reporting against KPI’s for service. 
• Dispel misinformation (by, for example, distributing flyers, brochures, or other informational or educational documents)
• Educate people about the importance and availability of healthcare services, such as cancer screenings 
• Help individuals to identify barriers / reasonable adjustments that the practice / vaccinating team can make to enable the individual to access their health check / Covid-19 vaccine
• Where appropriate, engage supporters (e.g. family, carers, providers) to offer support in accessing the health check
• If required, liaise with the practice, vaccination team or individual to support access to the health check
• Ensure an inclusive approach for those who are most vulnerable, including BAME populations, older people, pregnant women and those with missed reviews
• Gain insight into the reasons for vaccine hesitancy and the barriers to access the vaccine, to shape wider CCG communications
• Work with existing service users / group attendees where they meet the category of SMI and with people with SMI who are referred by the funder / other identified health stakeholders
• Assist in the collection of information and data in order to monitor and evaluate the service

Policy and Service Development:

• Develop and support service innovation and effective service model
• Ensure awareness of relevant policy and procedures and that communication is developed and deployed appropriately.
• Maintain a good knowledge of emerging policies from government departments, the organisation in defining the strategy. To support delivery of the NHS Long Term Plan.
• Develop and maintain appropriate links with agencies concerned with the health, welfare and development of people with mental health problems
• Work across multiple agencies 
• Develop and support on policy development with impact across the organisation

 
Financial and Physical Resources

• Support the Team Leader with budget setting across a range of areas/services of community Programmes, managing and monitoring related activity, liaising with Finance colleagues to ensure appropriate costings, and ensure compliance with standing financial instructions
• Responsible for ensuring adherence to the Community Programmes operational budget, ensuring appropriate documentation is available for scrutiny. Constantly striving for value for money and greater efficiency
• Support and provide guidance, management, and assurance on the procurement of identified products, equipment, services and facilities for assigned Community Programmes
• Support and develop, recommendations, providing advice and able to prepare strategic reports/briefings as required
• Constantly strive for value for money and greater efficiency in the use of these budgets and to ensure that they operate in recurrent financial balance year on year.

People Management                               

• Support and develop the Adult Services Directorate i.e., community Programmes, building a collaborative working environment and an innovative culture
• Support, develop and inspire staff throughout the strategy to role model leadership and innovation
• Support and work across the wider organisation to agree prioritisation of blocks of work and related resource allocation
• Responsible for managing multiple functions within the 
• Promote equality of opportunity and diversity in all our services and in managing people

 
General 

• Act as an ambassador by promoting our values, mission and strategic objectives
• Be the face leading in stakeholder engagement and public relations, promoting the service with external stakeholders 
• Ensure safe work settings and practices, intervening where necessary to mitigate and manage risk
• Be part of management on call system
• Work occasional evenings and weekends as required by the service
• Carry out any other duties commensurate with the grade 

There may be a requirement to attend meetings and other activities outside of normal working hours. 

Adopt and comply with strategy and regulatory requirements, organisational values, policies and procedures, including Health and Safety, Equality and Diversity.

No Job description can cover every issue which may arise within the job at various times and I am expected to carry out other duties from time to time, which are broadly consistent with those description.

Benefits: Hybrid-working if nature of role permits Learning and development opportunities Cycle to work scheme (interest free lone paid back 12 months period) Employee Assistance Programme (A 24-hour helpline from Health Assured to support you through any of life’s issues or problems) Free eye test Flexible working - core working hours 10.15 - 4pm (depedent on nature of the role)Interest free loan, those in financial hardship

REF-216739

Do you feel motivated to help victims of stalking?

Do you want to shape the future of our response to stalking and personal safety?

Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?

If yes, then read on.

ABOUT SUZY LAMPLUGH TRUST:

This post represents an opportunity for the right candidate to join the UK’s founding personal safety charity and leading authority on stalking.

The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy’s name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment – through education, campaigning and support.

You will be working for a growing charity that delivers high value impact to those we train, those we educate, those we support and to the general public through our campaigning and policy work. Our Stalking Helpline offers support and advice to thousands of victims of stalking every year, while our bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls’ (VAWG) sector, the criminal justice system, and both statutory and non-statutory services to ensure our clients can live a live free from abuse and fear.

We are an organisation that has:

• been responsible for training over one million lone and frontline workers across all sectors in personal safety;
• campaigned heavily and played a pivotal role in driving changes in the law to better protect people across the UK; and
• supported over 75,000 victims and survivors of stalking since the inception of our National Stalking Helpline and stalking advocacy service.

ABOUT THE ROLE:

This is a new role in the organisation that will work in the Policy and Campaigns Team but create impact across all of our work.  The roleis responsible for supporting and developing our social media and our awareness raising activity in communities across the UK.  You will be pivotal in promoting the Trust's mission and enhancing our online presence.  You will lead strategic social media content creation and campaigns, manage reputation, and collaborate with various teams to ensure consistency in messaging.

• Creating and scheduling social media content and reacting to key events and interactions
• Updating our website
• Developing and delivering information about stalking, personal safety and harrassment and our services to a wide range of community groups
• Supporting our experts by experience/lived experience groups to influence policy and service provision across the sector

The successful person will support improvements in user journeys and experiences, ensuring the people we support are the heart of all we do.

Please read the attached Job Description and Person Specification for full details.

As an Equal Opportunities employer, the Trust strives to maintain a diverse and inclusive culture representative of the communities we seek to support.

WHAT WE OFFER IN RETURN:

In return for our staff’s commitment and dedication, we offer a range of benefits, including:

• Hybrid working (minimum 40% in the office)
• Flexitime Policy
• 28 days annual leave (which increases after 3 and 5 years to a maximum of 33 days pro rata) + public holiday
• Special leave for life events, such as 1 day off for moving house and a paid day off for your birthday
• Pension scheme with 5% employer contribution
• Health & Wellbeing App with access to advice, counselling, support and a wide range of discounts
• Occupational Sick Pay (which increases after 3 years)
• Cycle to Work scheme (cycle racks on site)
• Interest-free travel loan for annual season ticket
• Regular all-staff off-site meetings and events

We are hiring! We have a job vacancy for an Early Intervention Project Worker to join Shine.

Shine has a membership of over 14,000 members living with Spina Bifida and/or Hydrocephalus and associated conditions and over 6,500 associated members.

Our Little Stars project for 0–12-year-olds has been established for over 5 years supporting younger members and their families with their diagnosis and beyond. We also have a growing Teen membership known as FIRE (Friendship, Independence, Resilience, Equality) Working alongside our multi skilled, established team, you will be supporting members across all age groups and building on the great foundations already in place. 

We are looking for an Early Intervention Project Worker who can cover the South of England, primarily you will be home based, supporting members through phone calls and using online platforms.  You will be required to attend clinics, events and meet members one to one where necessary within your allocated area and occasionally across wider areas and nationally. 

Purpose of the role 

• To deliver Shine's Little Stars (funded by The National Lottery Community Fund) project for 0–12-year-olds, supporting early years and younger members with their families, their diagnosis and beyond across the Southern Region. To provide advice, support and guidance to enable people with Spina Bifida and/or Hydrocephalus to access the correct benefits to become financially stable, the right services to improve their health and well-being, and to better co-ordinate their support and independence through a variety of methods. 

• To improve the life wellbeing of children 0-12 years old with spina bifida and/or hydrocephalus by promoting independence and providing them and their families with early intervention support. 

• To create a community whereby those affected by spina bifida and hydrocephalus can connect with others, are empowered through knowledge and feel confident in the support networks surrounding them.

Shine will offer you: 

• A competitive salary of £28,471 (Actual £22,777 for 28 hours per week) 

• 3% pension contribution 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours) 

• Support to learn and develop 

• Opportunity to purchase additional annual leave 

• Broadband allowance

• Additional annual leave due to length of service 

If you would like to have a chat about the role in more detail or have any questions, please give us a call and ask to speak to Sally Hammond, our Children and families Manager (England) 

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. 

To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Closing date: 11pm Thursday 3rd October 2024 

Interviews:  Monday 14th October 2024 (Depending on location in person or virtual) 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible. 

About the role

The Engagement & Outreach Service Manager will lead the development and implementation of this service, combining previous work from CIT and Wellbeing teams, as well as managing a team of Outreach Workers and Complex Needs Case Workers. The Service Manager will deliver effective service within the Passage Resource Centre and across the outreach footprint and will develop and implement an EASL service within the Engagement & Outreach Service, liaising closely with the EASL team to tailor the service to meet clients needs.

Main duties

• The lead on the development, implementation, and day to day running of the service, treating every client with dignity and respect.
• To take a key role in the smooth running of the Passage Resource Centre, carrying out Duty Manager responsibilities in collaboration with other Community Services Managers.
• To provide inspirational leadership and day to day management/supervision of the team, which includes the CIT Coordinator, CIT Outreach Workers, and specialist Complex Needs Case Workers.
• To develop and foster positive working relationships with diverse partner organisations, with a specific focus on outreach, health and treatment related partners.
• To be the lead expert for the organisation around the themes of health and wellbeing, dual diagnosis, mental health and substance use, translating this to providing expertise.

Desired experience

• Leading a team or teams delivering effective services to groups of vulnerable clients, in either a supported housing, support, care or other relevant environment and monitoring the performance of those services.
• Experience of writing and implementing operational plans and contributing to longer term planning.
• Organising a demanding and varied workload, planning work and projects and successfully completing these to set deadlines.
• Effective experience of building constructive working relationships with a variety of internal and external contacts to produce positive outcomes, with a specific focus on health-related impact or services.

Desired knowledge

• Knowledge and understanding of the support needs of people experiencing homelessness and multiply disadvantaged people and the ability to translate knowledge into good practice.
• In depth understanding of statutory mental health services, treatment services, primary and acute care settings that are relevant to the groups of people we work with.
• Knowledge of good practice in relation to harm reduction, safety planning and risk management.
• Knowledge of effective leadership and management techniques and how these are applied.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Are you passionate about making a lasting difference to the lives of vulnerable adults?

About the role

We are looking to recruit a female Project Worker for our diverse team at the Chrysalis Project in South London. Reporting to the Deputy Manager you will be responsible for providing person-centred support to clients to manage their tenancies and access independence.

As the post-holder, you will be working in our Women only Palace Road location, to maintain an environment of support for women with complex needs.

In this role you will:

• Support clients to liaise with external services like GP, substance misuse teams, mental health teams, social services.
• Support with all necessary skills to enable an individual to move on to more independent accommodation,
• Work shifts which are normally 8am - 8:30pm. You will also be expected to work some weekends and Bank Holidays.
• Carry a caseload of clients and be their lead worker.

About you

You will be able to liaise effectively with external agencies, have clear communication skills, a non-judgemental approach, and a good working knowledge of homeless clients and the challenges they face.

The successful candidate does not have to have direct experience in a similar environment. We are seeking a candidate who is willing to learn and who has a strong understanding of the needs of homeless and vulnerable people, especially those with complex needs. Dedication, personal resilience and a relationship based, non-judgemental approach is essential.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

*For genuine occupational requirement reasons we are looking to appoint a woman only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9)

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 3 October 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Monitoring rent arrears and ensuring that rent accounts are managed effectively. Encouraging and enabling tenants to pay their rent/ service charge.
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis
- Understanding of risks and support needs associated with care leavers
- Understanding of risks and support needs associated with CSE and CCE.
- Knowledge of gang culture and the risks and support needs associated to gang affiliation
- Knowledge of various therapeutic models
- Understanding of psychologically informed environments and trauma informed care

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

Secondment/fixed term opportunity until 31 March 2025

Do you have a genuine interest in supporting people to rebuild their lives?

About the role

The Senior Case Worker will work as part of the SPOT Navigator team based alongside the Southwark SPOT Street Outreach team. The aim is to support a known cohort of clients who are stuck within the cycles of homeless and ill-health and have not been able to sustain a stable life outside of this.

This will be achieved through strength-based assessment, using creative engagement techniques and co-producing action plans aimed at linking clients with services and community groups. Your work will improve health outcomes for clients and promote harm reduction by working alongside specialist partner agencies. You will be working with clients on the streets in an outreach capacity or in various types of accommodation.

In this role you will:

• Work in partnership with local authorities, accommodation services, statutory and voluntary agencies to ensure that clients transition away from the streets and into the appropriate accommodation with the correct support in place.
• Manage a caseload of clients experiencing multiple disadvantage who may not have stayed in stable accommodation for long periods of time.
• Have a great opportunity to assist people to change their lives meaningfully for the better.

In this non-shift role, you will work mainly within normal office hours Monday – Friday, however, on occasion you may be asked to work flexibly and conduct early or late shifts starting at 6am or ending at 3am. For this role staff can claim an additional 20% pay premium for hours worked between 8pm and 8am Monday to Friday, and all hours worked on Saturday and Sunday.

About you

It is a fast paced and exciting role within a high performing team for which the ideal candidate will have:

• Understanding and experience of working within a Homeless Outreach setting.
• Experience of communicating, liaising and negotiating with internal and external agencies to a high level. 
• Experience of client case management and the resilience to achieve and meet agreed outcomes.
• Commitment to collaborating with clients to improve confidence, well-being and ability to live more independently.
• Ability to work remotely and lone work with vulnerable people.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 2 October 2024

Interview and assessments on: TBC

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Prospectus are delighted to be working with War on Want as they search for a passionate Senior Income and Engagement Officer to join their team.

War on Want campaigns in the UK to challenge human rights abusing corporations and governments, and hold those responsible for inequality and poverty to account. They publish in-depth research exposing injustice and human rights abuse globally. They work in partnership with grassroots groups, trade unions and workers’ organisations in the Global South. This is an exciting opportunity for someone who is passionate about political activism, ready for a brilliant next step in fundraising.

Working closely with the Director of Income & Engagement, your strategies and campaigns will deepen the relationship between War on Want and its individual supporters to both increase participation in their campaigns and grow unrestricted income.

The campaigns you run will acquire, retain, and develop individual supporters using a range of channels both on and offline. The ultimate aim of these activities is to increase the number of active War on Want members who support their work through regular direct debit donations. In addition, you will lead War on Want’s legacy programme and manage the Income & Engagement Assistant to ensure the delivery of first-class supporter care processes and an unbeatable supporter experience.

As individual giving lead, you will join the team at a very exciting time. They have recently launched a new supporter mobilisation strategy to bring transformative growth to our supporter base. This role would be well suited to someone who has worked across a range of channels: tele-marketing, direct mail and digital. You will have a passion for political change and activism!

The starting salary is £46,636 and the role is hybrid working, with one day a month at War on Want’s head office. More in-person days are required on an ad-hoc basis.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. 

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Child and Family Specialist role is part of an exciting and innovative partnership with the London Borough of Ealing to provide an early intervention service in the community and in schools to children, young people and their families. The Ealing Early Intervention Service has been commissioned to provide direct and systemic work to address moderate mental health needs.

The Child and Family Specialist will work in partnership with schools, children and families to assess and respond to the psychological needs of children experiencing social, emotional, mental health or behavioural difficulties through undertaking assessments and providing interventions. The post-holder will also: provide specialist advice and support to school staff in the identification of mental health needs of children and accessing appropriate resources; and actively contribute to outcome monitoring and service improvement.

This is an exciting opportunity to work in a commissioned service delivering direct interventions for young people and their families. The post-holder will offer a range of clinical activities to address mental health needs in children and young people, including direct individual and group work with young people and parents/carers and joint work with other professionals.  The clinical case presentation is mostly moderate risk and requires insight into handling complex clinical cases (e.g. neurodiverse and trauma-inform practice) and appropriate responses to safeguarding concerns.

The Child and Family Specialist will join a small team of 12 people in a fast-paced working dynamic. The post-holder will be supported through supervision and will deliver consultation, training, and workshops to non-mental health staff.

Location

Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours, either at Greenford Service Centre (UB6 9LB) and occasionally at Anna Freud, 4-8 Rodney Street, London N1 9JH.

Contract duration

Permanent

Closing date for applications

Midday (12pm), Monday 30 September 2024.

Notification of interview

Shortlisted applicants will be notified no later than Monday 7 October 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Friday 11 October 2024

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Are you looking to start your career supporting vulnerable adults; working for a charity who makes a real difference to the lives of people who are homeless every day?

We have roles available in Hackney, Brent, Southwark and Lewisham.

The St Mungo’s Pan London Rough Sleeping Teams (No Second Night Out and Somewhere Safe to Stay) provide a rapid response service, intervening to ensure no one needs to sleep rough. We are currently looking for people to join our teams as Night Assessment Workers in our No Second Night Out Assessment Hubs. In these roles you will: 

• Work as part of a busy team environment working closely with those affected by rough sleeping. 

• Provide a safe and supportive environment at night to clients; carrying out assessment when clients first arrive out the service.  

• Work on a 7 day weekly night rota pattern with an average of 3 waking night shifts in a row (for example 8pm–8.30am or 9pm–8am) 

About you 

These crucial roles will suit people with an interest in in developing key skills to build a career working in a support role, as well as:

• Some experience of dealing directly with the public and/or customers in a busy service environment. 

• Good communication skills and the ability to work with others effectively to get things done.

• Some understanding of the issues faced by homeless or vulnerably housed people and the difficulties they experience in accessing services.

• You don’t need to have direct experience, above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives. 

How to apply 

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website. 

You will be able to confirm your preferred location during interview stage. If you are successful, we will do our best to match you to a vacancy in your preferred area. However, flexibly is essential as the Pan London teams continue to work in different settings and locations across the city at the current time to support clients where they need us the most.

Closing date: 10am on Monday 30th September

Interview and assessments on: 9 and 10 October