Engagement Support Worker Jobs in Home Based
We're looking for a confident, enthusiastic individual who can help us to get more people involved in shaping Lancashire Mind.
Lancashire Mind is a local charity working to prevent poor mental health. We support people experiencing common mental health conditions, such as anxiety and depression. We work with children and adults, offering universal services to help people improve their mental wellbeing, along with targeted services for people and communities at increased risk of experiencing poor mental health or facing mental health inequalities. We’re working towards a Lancashire where everyone can have the best mental health and wellbeing possible.
We have a responsibility to engage the communities we serve, to make sure we know and understand them. It's vital we do this to identify need and understand barriers and to design services alongside people. We do this well on an individual service level, with many of our projects designed with the people who use them but we need to improve how we involve people with lived experience in organisation-wide development plans and key decision making.
To help us work towards our plans for embedding participation, we're looking for someone to join our Engagement and Inclusion Team to work with the communities we aim to serve, with a focus on those who are underrepresented within Lancashire Mind services. The role has been designed to ensure that the experiences, perspectives and ideas of local people are being listened to and acted upon.
The ideal candidate will have experience of working within communities and knowledge of the barriers that people face to achieving mental wellbeing and accessing services. You'll be confident, creative and able to work autonomously in the community, where you'll communicate with a wide range of people and quickly build rapport.
The focus of the role will be to ensure that more people with lived experience of poor mental health know who Lancashire Mind are, what we do and how they can influence our work. You'll work with the Community Engagement Projects Lead to create a range of opportunities for people to participate, including establishing formal structures, for example a lived experience panel and youth advisory group, which you'll design with the people who want to get involved. You'll work with colleagues across all teams to ensure opportunities to influence Lancashire Mind's work are promoted to everyone who uses our services.
Lancashire Mind aims to be a great place to work for all our staff, regardless of background or characteristics. One thing we can do to work towards that goal is to ensure that our staff team is representative of the diverse communities across Lancashire. We particularly encourage applications from people in communities that face mental health inequalities and from anyone with experience of living with a mental health condition.
Lancashire Mind offers a 35-hour working week, with options for flexible working. We have a dedicated workplace wellbeing programme to ensure staff are supported to look after their own mental health and wellbeing, including an Employee Assistance Programme, annual wellbeing half day and a range of wellbeing activities throughout the year.
We offer paid emergency time off for unexpected life events, including caring for dependents. We have a sick pay scheme and workplace pension scheme and have recently enhanced our annual leave to include long service leave, on top of basic annual leave of 25 days, plus 3 days when the office closes between Christmas and New Year, plus the option to buy or sell leave.
Above all, we are a friendly and supportive place to work: "Great staff team, positive and supportive culture" (Lancashire Mind wellbeing survey, March 2024).
Please note: this post is subject to an enhanced DBS check.
Deadline for applications: 12 noon on Thursday 23 May. Applications must be made using the Lancashire Mind job application form, CVs will not be accepted.
Interviews will be held on Friday 31 May 2024 in Chorley.
Registered Charity Number 1081427
Registered Company Number 3888655
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
THE ROLE: Part-time (22.5 hours per week) / 12 months fixed-term contract / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
The e-wellbeing team specialise in Youth Participation and Digital co-production. We aim to get young people’s voices heard in Mental Health services and support systems across Sussex. We run , a youth produced Mental Health support website for young people, a mental health social media platform, as well as various youth participation groups. As a team we run internal and external contracts from multiple organisations to involve young people as experts by experience in all things related to Mental Health.
We are looking for a Youth Engagement Worker to join us to predominantly plan, run and facilitate mental health engagement sessions for Children and Young People (CYP) across Sussex. You will deliver mental health workshops (in-person and online) to college, secondary schools and primary schools across Brighton and Hove. You will also co-run e-wellbeing’s youth participation group (in-person and online), ensuring youth involvement actively informs, influences, and helps e-wellbeing measure youth engagement of all projects.
In addition, you will contribute to planning of youth focused social events, digital content – social media management, scheduling and carry out administrative tasks within the team. Ideal for anyone who has had experience in youth participation and strives to get CYP voices heard and having meaningful impact.
Hybrid role – based at Reed House in Hove, with an expectation of working flexibly across Brighton & Hove, along with the hours to be worked flexibly over the week including working regular out of hours. Working pattern can be discussed at interview.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
You will have a passion for working with young people, who can work independently and as part of a team. You will already have experience of working directly with young people, facilitating youth groups and/or user led projects, being confident in public speaking and presenting to young people.
You will have knowledge of digital communications, particularly to support youth mental health, along with experience of coordinating different work streams and activities. In addition, you will have proven experience in safeguarding children and young people.
If you would like any further information or an informal discussion about this post, please email Should you require any assistance with our application process, please email
CLOSING DATE: 12 May 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
Engagement Officer
Home based
Salary: £27,000 per annum
Four-year fixed term contract
35 hours per week
Reporting to an Engagement Team Manager you will recruit volunteers by promoting Re-engage’s services.
develop effective relationships with new and existing referrers such as social prescribers and community link workers.
identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness.
support the wider Re-engage team in the delivery of our grant funded projects.
This role has a national UK remit and as and where the need arises.
Engagement Officer tasks and requirements:
- Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75+ who are experiencing social isolation and loneliness.
- Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
- Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
- Collaborating with the communications team to support the widest possible publicity for the charity’s needs through media and social media opportunities, local press, radio, TV, and online forums.
- Liaising closely with the fundraising team delivering against recruitment targets linked to grants and supporting them with persuasive proposals and grant applications, using acquired national knowledge and collecting case studies.
- Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
- Joint accountability, with colleagues, for growing the engagement of older people and the recruitment of volunteers into Re-engage's portfolio of services.
- Carrying out any other reasonable tasks assigned to you by your line manager.
- We put the safeguarding of our older people, volunteers, and colleagues at the heart of everything we do and as such, this role will be subject to an enhanced criminal record check.
Knowledge, skills, and attributes
Essential
- Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
- Digital first approach with strong ability and enthusiasm about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
- Experience of working with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
- Excellent interpersonal, written, and verbal communication skills.
- Organised and methodical approach to work with strong administrative skills.
- Self-motivated, able to work remotely at pace to deadlines with minimal supervision and meet KPIs.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.
Desirable
- Experience working in a target-driven environment in community engagement or sales
- Understanding of the volunteer journey, including recruitment and engagement.
- Full driving license and own car preferred as this post may require national travel and the occasional overnight stay.
About us
We are positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together. These guide our day-to-day work, alongside our commitment to harnessing technology.
Joining our team means making a tangible impact on the lives of older people while enjoying a supportive and inclusive work environment. Although we operate remotely, we encourage teamwork and wellbeing through many and varied interest groups and virtual networking and social activities. We also offer periodic opportunities for regional groups of staff to meet face to face to discuss and feedback on specific operations issues.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.
We use the recruitment platform hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is 5pm on Monday 13 May 2024, however, you should note that we reserve the right to close the vacancy early if we receive sufficient applications. Therefore, if you’re interested in this role and in working for Re-engage, we would encourage you to apply ASAP. Interviews will be held w/c 27 May via Teams.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
REF-213725
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a fulfilling role where you can make a real difference? Are you organised and people orientated? We have an exciting opportunity at our Birmingham Centre to support us in connecting with our local community. Thrive is a national charity that uses gardening to change lives. We’re looking for a Community Engagement Officer who will strengthen our links within the local community, such that more people know about Thrive, understand what we do and access our programs.
Funded by the National Lottery Heritage Fund, we’re looking to significantly build on our fantastic work in Birmingham over the next two years. Working as a key part of the team at Thrive in Birmingham, the Community Engagement Officer will increase participation and strengthen our referral pathways through productive relationships. Such that engagement with our services is representative of the diversity within our locality. The successful candidate will have strong communication and organisational skills. We’re looking for a relational operator who can confidently facilitate visitors and work independently with a range of external partners.
to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.
Closing date for applications: 17.00 on the 2nd May 2024. We will be reviewing applications as they come in, so early application is recommended.
Please download the job information pack and send your CV and a covering letter to recruitment that explains how your skills meet the job description.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
£18,975 for 22 hours, FTE salary is £31,051
In this varied and rewarding role you will develop and coordinate our team of volunteers and Sessional Workers (zero hours youth workers). You will be instrumental in defining our volunteer strategy moving forward and identify other participation opportunities such as work experience placements, university placements, internships and apprenticeships.
You will also help develop internal engagement activities and participate in external awareness raising and fundraising activities, to support both volunteering and fundraising.
This role is for 22 hours per week, which will ideally be worked over 4 days. There is the option of hybrid working. We provide a surrey wide service, so the successful applicant will be willing to travel across the county to meet volunteers and sessionals as well as participate in engagement opportunities.
Key responsibilities
Full duties are included in the job outline, key responsibilities include:
- To coordinate the recruitment and induction process for volunteers and sessional workers.
- To coordinate, develop and deliver appropriate induction, training and supervision activities.
- To act as a central point of contact for volunteers and sessional workers
- To embed good practice in every aspect of the volunteer & sessional worker journey.
- To develop and manage partnerships with external stakeholders including Universities/volunteering hubs, local businesses and community groups to encourage a range of opportunities.
- To organise and attend community events and organise recruitment workshops and talks, across the county.
- To support the HR Manager by organising engagement activities and forums for our own staff, sessionals, volunteers and other stakeholders.
- To undertake ad hoc work for our fundraising function, to support our community fundraising efforts.
- To coordinate sessional work opportunities.
About you
You must:
- Have proven experience of recruiting and managing volunteers
- Have experience delivering information or training
- Have experience with having difficult conversations with volunteers or workers
- Have experience of working across different teams, networking and developing links with other agencies
- Be an effective communicator, with strong written communication skills
- Be able to multi-task, plan a workload, set priorities and manage time effectively, working without direct supervision
- Have a good professional knowledge of standard Microsoft packages and databases
- Ideally, have a driving license and use of own vehicle. Mileage expenses are paid.
About us
Action for Carers Surrey has a vision ‘that every unpaid carer in Surrey is heard, valued and supported.’ We are a committed, local charity determined to make a difference to young and adult carers across Surrey.
Our values are Focus, Inclusion, Respect and Excellence. By keeping to our values, we are able to provide an innovative, high quality and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.
We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds as well as supporting staff who have their own caring responsibilities. To this end, we offer staff a weeks paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, pension and opportunities for development and training.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be part of and help shape a new DHSC funded project - Early Support Hubs - providing innovative ways to support Young People’s (11 – 25 years) Mental Health and Wellbeing across the borough of Hackney.
This Early Intervention approach will enable young people to access support in a timely way within their own community and we will work collaboratively with the Hackney Super Youth Hub enabling a one stop shop experience for local young people.
We are looking for passionate and motivated Therapeutic Youth Workers who are committed to supporting positive change for local young people to join our team.
Main Responsibilities:
· Undertake 1:1, group, detached and outreach work with young people
· Provide one-to-one key-working up to 12 sessions, combining youth work values and principles with a therapeutic, trauma-informed approach to help address a wide range of issues that may impact on young people’s mental health and wellbeing e.g. housing, employment, physical health, education, finances and relationships.
· Use a supportive, young person-centred approach. e.g. explaining what services are and what they do, ensuring information is accurate and up-to-date, filling out forms together, making personal introductions, accompanying young people to initial meetings/sessions, being with them during phone calls etc.
· To work with the Hackney Super Youth Hub, to support young people and liaise with appropriate professionals in the network.
· To maintain confidential, up to date and accurate records of all sessions and plans.
· Be an advocate for young people, supporting colleagues to understand adolescence, and how to engage with young people, particularly with concerns around:
o mental health and wellbeing of children and young people.
o Supporting vulnerable groups who would not otherwise receive support (levelling-up).
o Improving children and young people’s engagement with EET.
Main Requirements (for details check the job description and person specification):
· QCF Level 3 Diploma in Youth work or equivalent and have experience of youth work in a youth work setting
· Experience of working with young people, delivering therapeutic groups and/or 1 to 1 interventions in a youth work or similar setting.
· To have an active interest in working with those affected by mental health issues and recognise the impact this has on their life.
· Experience of building positive, impactful relationships with young people responding to their needs
· Excellent, up to date knowledge and understanding of safeguarding needs and risks young people may face.
· Experienced in working as part of a safeguarding team around a child, i.e. Childrens services, education, CAMHS, etc
· Experience of working in with an outreach role, in the community and school settings.
· Confident working well independently as well as in a team setting.
· Ability to use own initiative and be able to respond to change as part of a pilot initiative.
· Computer literacy including Microsoft Office suite (incl. Outlook and Word), with ability to accurately input sensitive data electronically
· Be committed to equal opportunities and Equality, Diversity and Inclusion in all that you do. Have experience of and active interest in working with people from a wide range of backgrounds.
· Be committed to and comply with Family Action’s Equality, Diversity and Inclusion and Safeguarding policies, including Child Protection.
· Willing and able to work flexibly including ‘twilight’ (3 – 7pm), evening (up to 10pm) and weekend hours.
· Ability to align with and support Family Action’s mission and values.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro-rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
- up to 6% matched-pension contributions.
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
- enhanced paid sick leave and paid family leave provisions;
- eye care and winter flu jabs vouchers,
- cycle to work scheme,
- investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect
Closing Date: Ongoing – We reserve the right to close the advert once we receive a suitable amount of application so please apply as soon as possible.
Interview date: Throughout April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about improving support for families affected by substance misuse?
This could be the perfect role for you! The Family Support Worker is an exciting role within a growing and dynamic team, where you can help to make a real difference to the lives of unpaid carers in Lambeth.
Having identified a gap in the identification of young carers and adult carers looking after someone with substance misuse issues, over the past year we have successfully piloted a project to identify and provide long-term support to these carers. We are now entering the second year of the project, and are looking for a new Family Support Worker to bring their expertise, enthuasism and ideas to the next stage of the project.
The Family Support Worker will work across our Young Carers and Adult Carers Service to provide support to families affected by substance misuse, through whole-family assessments and reviews. The successful candidate will ensure that adult and young carers, and their families, have access to a range of emotional and practical support appropriate to their needs.
The successful candidate will have an understanding of working within the substance misuse field and an understanding of associated health and social issues. They will preferably have experience of working with both adults, children and young people. We are seeking candidates with a professional qualification in health & social care, youth or community work, and/or direct experience of delivering family focused interventions.
If you are looking for a fast paced, rewarding project that will make a lasting difference to carers, we would love to hear from you.
About Us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
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raising awareness of carers,
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influencing local policy through community engagement activities,
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improving carer wellbeing and
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connecting carers to each other and to support and training opportunities through our services.
Closing date: 9am Friday 10th May 2024
Please not we are actively interviewing for the role and may close applications early if a successful candidate is recruited.
The client requests no contact from agencies or media sales.
Are you someone who enjoys working hard to support adults with learning disabilities? Would you enjoy working creatively as part of a team to facilitate an engaging learning environment where adults with learning disabilities are given opportunity, confidence, dignity and hope?
We are St Paul’s Centre and we’re a charity based in Crewe, Cheshire, and we’re looking for an experienced support worker to join our well-established Futures team, on a part-time basis working (6-15 hours each week) potentially on Mondays and Wednesdays, with opportunities for additional cover.
For over 20 years St Paul’s Centre has been committed to helping adults with learning disabilities to engage and be an integral part of a purposeful working environment that is fully safeguarded and well-staffed.
We are looking for someone who is passionate about, and has experience of, engaging and improving the lives of adults with learning disabilities to support them to carry out a range of vocational activities.
If you are caring, empathetic, a good communicator with excellent interpersonal skills, and can be adaptable and resilient then this could be an ideal opportunity for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Responsible to: Cambridge Team Leader
Location: Cambridge, England. Occasional travel to Baca Office in Loughborough and Leicestershire.
Hours: 25 hours per week – evening and weekend work with daytime shifts.
Contract: Permanent
Benefits in kind: Rent-free accommodation, including free Wi-fi, gas, electric and council tax bills.
Start Date: April/May 2024
Overall Purpose
- To provide support and care to the young people who are newly arrived in the country, providing the foundations for them to rebuild their lives with dignity, strengthen their resilience and inspire hope for their futures.
- To partner with social workers and representatives from other agencies, for the benefit of the young people.
This work is essential in enabling us to deliver our therapeutic support for all areas of a young person’s life.
Duties & Responsibilities
- To be a Support Worker for newly arrived young people who are in the care of Baca in all areas of the young person’s life, supporting them from first arrival through to their move to semi-independence.
- To welcome new arrivals into the accommodation and communicate basic information about the house, making them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- To enable young people to achieve the following outcomes increased physical wellbeing, increased emotional wellbeing, improved personal safety, increased social engagement and increased engagement with education, employment and training.
- To enable young people to live with positive values and good boundaries.
- To be a proactive role model for the young people, enabling them to learn day to day living skills and helping them integrate positively with the local community.
- Training young people in living skills such as washing, cleaning, cooking and safety, food shopping and budgeting; proactively and intentionally in line with the Baca independent living preparation plan.
- Helping young people settle into a routine which will include education and social activities.
- Work in close partnership with social workers and other professionals and volunteers to provide a holistic development package for each young person enabling them to become independent.
- Maintaining very good communication with relevant members of the Rebuild Team and relevant social workers through regular appropriate reporting.
- To work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
General
- Be a role model, leading by example in practicing the Values of Baca.
- Play an active and supportive role within the organisation
- Take ownership of all administrative aspects of the role.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity policy
- Be aware of the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be.
The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Post: Support Worker
Hours: Full time. Average waking hours: 32 per week plus a maximum of 92 sleeps per calendar year OR 32 per week plus a maximum of 52 sleeps per calendar year
Continuous rolling rota over 365 days (Christmas and New Year shift cover are allocated separately.)
Salary: Starting at £23,255 – £28,567 (annual increments subject to successful appraisals) (dependent on which job role)
Place of Work: Bolton, Greater Manchester
Reports to: Project Manager
Our Vision:
Backup North West believe no young person should experience homelessness. For the young people that do, Backup aims to be an outstanding provider of high quality, holistic housing and support services.
Purpose:
· To provide high quality support and accommodation for homeless young people aged 16-25.
· To enable an introduction to independent living, while offering a safe environment to live and learn.
· To prevent homelessness and reduce risk.
Works with:
Externally:
Local Authorities, Landlords / property owners, Benefits Agency, Housing Benefit, Maintenance Departments, Police, partner and potential partner voluntary agencies offering complimentary services, young people aged 16-25 years.
Internally:
Project Manager, Senior Managers, Business Support Team, other BACKUP schemes and teams and colleagues.
Key Responsibilities
Building resilience within young people
Provide a comprehensive support and service that meets the highly quality standards set by BACKUP.
Support Work
Provide Staff Support
Participate in promotional activities, fundraising and other outings and activities with residents
Rent and Income Management
Provide Financial Support
Provide Premises Management
Maintain Information systems
Flexibility
Policies & Legislation
No CV's please
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Campbell Road Young Peoples service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Highly organised and able to meet deadlines and targets on written work and practical tasks
- Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Highly flexible with a "can do" attitude
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Willing to work on a rota basis, including evenings and weekends.
- Excited to take on new challenges, including managing and developing various projects across the service.
-Wanting to develop and achieve in your career-
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness service in Slough.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
As a Support Worker you will be expected to enable and support vulnerable individuals with complex needs to address this while maintaining their tenancy with the long term goal of living in an independent setting by providing flexible and individually tailored support package. Working with excluded and hard to reach customers can be challenging, however, with intensive support this challenge can be broken. You will need to be able to engage our customers in a non-judgmental way. You will also be responsible for dealing with emergencies that may arise during your shift whilst remaining calm and using initiative then writing up incident reports amongst other administrative tasks.
As a support worker, you will be working as part of a team as well as with external agencies such as London Probation Service, local substance misuse services, Mental health teams, and police amongst others. Sometimes customers may not be linked in with agencies when they entre the service, as a support worker it is part of your role to ensure they are receiving the correct support from agencies required. Ideally, you will have experience of working with vulnerable people or an understanding of the needs of homelessness. You will be required to support customers with managing their arrears; ensuring housing benefit is applied for as well as monitoring payments and acting appropriately if payments are suspended in order to ensure customer does not fall into any arrears.
You will be responsible for supporting the working shift pattern of the service which is a five week rolling rota which consists of working some weekends as well as long days.
There will be a rota for shifts, with working patterns of 7:30-15:30 and 12:30-20:30. There will be some weekend work.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Work proactively with Slough Hostel team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
Motivate the team and champion a positive local culture within the service.
Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
Deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, such a facilitating group actives
Support customers to undertake domestic tasks, including practical assistance to ensure a high quality living environment that promotes customers' dignity, respect and allows customers to feel safe and welcome in their own home.
Participate in support planning, risk management and assessment of needs in line with support planning.
Work with customers to promote social inclusion to promote independent living, encouraging customers to maximise their skills and choices.
Involve customers in the design, development and delivery of the service through co-production.
Report and react to any observations relating to customers welfare.
Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community.
Competent use of relevant systems, company policies and frameworks.
Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, networks in local business community.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
Is respectful, articulate and sensitive in style of communication.
Is passionate and enthusiastic about his/her career and job experiences.
Is motivated towards excellence and improvement of personal performance with a can do attitude.
What you'll bring:
Essential:
Has relevant sector work experience
NVQ Level 3 in Health and Social Care or equivalent
Desirable:
Other relevant professional memberships and/or specialist qualifications
For our full job description please visit our webisite.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Contract type: Permanent
Hours: 35
Salary: £30,753 (FTE)
Closing date: 27th May 2024
Interview date: 4th June 2024
Do you want to join our commitment to ensure no family faces cancer alone?
We are looking for a standout relationship manager to join our fantastic team of fundraisers who work tirelessly to raise funds for Young Lives vs Cancer. This is a role of variety, opportunity and innovation and we are looking for someone who embraces change and constantly strives to achieve more.
A great personality and team ethic are really important in this role as you will maximise income for Young Live vs Cancer by coaching our supporters to reach their goals, whilst seeking out new fundraising opportunities for your geographical area. This role sits within the ‘Supporter Experience’ team and we need someone with natural customer service skills who wants to deliver a legendary experience to all of their supporters. Your team of supporters will range from volunteers and individuals, to groups and local corporates.
Gloucestershire Bath and Wiltshire is filled with some of our most committed supporters and there is so much opportunity to grow our supporter base across the region. Our Social Workers support families from across the counties and building relationships with this team is a must.
We are not your average employer, nor are we looking for an average candidate in a 9-5 role. What we offer is the flexibility and adaptivity to ensure that your personal work/life balance is taken care of. Whether it is finishing early for an appointment, picking up from school or further education, we can help to make it work for you. Many of the team work condensed or flexible hours to suit their individual circumstance so we would love to discuss your needs more at interview.
Experience within a similar role, or within the charity sector, would be great but we know that a lot of the most important skills in this role are easily transferable from another sector. We want the right person and we will invest in training the right candidate. The skills we are looking for in this role are:
- Strong prioritisation skills
- Great communicator
- Self-Motivated
- Master at storytelling
- Epic at relationship building
- Self-Aware
- Great at spotting opportunities
- Influencing/Negotiating
- Compassion
- Bravery
- Integrity
- Team player
The must haves:
- Have a full UK driving licence and access to a car (including business insurance)
- Have a sufficient Broadband connection if home based
- Live in Gloucestershire Bath our Wiltshire. Candidates who live outside of the local authority should highlight an intention to relocate to the area in their covering letter for their application to be considered
- This role is subject to a Criminal Record Check. In the event of a successful application a Disclosure report will be sought at a basic level.
If you think this sounds like you then please have a read of the attached job specification. If you would like to discuss the role before applying, then we welcome these informal chats.
Diversity declaration
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their race, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation.
We are committed to taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities and creating equitable opportunities for all. We are passionately committed to taking actions and making changes to be a truly diverse, inclusive, and equitable organisation, as well as reflective of the diverse children and young people we support. Click here to find out more about our Diversity, Inclusion, Equity and Belonging strategy.
Accessibility
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please get in touch with us if you would like to discuss any specific requirements.
What we offer
Every quarter we offer a wellbeing and development day where no meetings are held. It’s a day for everyone to spend time on whatever supports their own personal wellbeing and professional development – whether that’s catching up with training, life admin, exercise or reading. There is no prescription to these days as we know everyone is unique.
You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.
REF-213 827
We are looking for a People Policy & Engagement Partner to join the National Theatre People Team.
The purpose of the role
The People Team provide advice, guidance and support to all National Theatre staff, line managers and senior leaders on people policies; terms and conditions of employment; recruitment and selection; performance management; staff engagement; diversity and inclusion; trade union and employee relations; discipline, grievance, and capability processes; and training and career development. We pride ourselves on providing a customer-focused, flexible, and agile service and aim to support and facilitate an open and inclusive culture where all staff can thrive.
The successful applicant for this role will lead on the development and review of employment policies, undertaking benchmarking and researching best practice to ensure the NT has a full range of accessible and inclusive policies. They will analyse and interpret business intelligence and workforce data to inform policy development and decision making whilst working with colleagues to develop guidance and training for managers and act as the department’s central advisory expertise. They will also lead on work related to the NT’s pay framework and policy and manage engagement surveys, developing routine reporting and analysis.
The successful candidate will have the following:
- Experience across a range of People functions that demonstrates an ability to work autonomously across a range of functions, including generalist, policy development, reward and interpreting terms and conditions.
- Experience of analysing and presenting information both written and verbally in informal and formal settings.
- Experience of working with information, databases and ability to interrogate and analyse data.
- Experience of working in a flexible and pragmatic way to problem-solving. Able to seek and exploit opportunities to advance objectives.
- Proven ability to communicate effectively orally, digitally and in writing adapting the message for a diverse audience in an inclusive and accessible way.
- Experience of managing multiple stakeholders, with the ability to build strong collaborative working relationships.
If that sounds like you, this may be the role for you!
Download the Job Description here.
Working with us will give you...
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Complimentary staff tickets for shows, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Tuesday 7th May 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise, and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Recovery Worker.
Crisis House is a community-based crisis service, working to a recovery model with the aim to reduce the amount of A&E and Hospital admissions through evidence-based CBT interventions. We provide a range of intervention support and are partnered with the NHS, working alongside the Home Treatment Team who offer clinical governance. Additionally, we offer a range of services for people with mental ill health to become more connected to their local community, building on their social engagement. We signpost to local services and host awareness days that truly reflect the community we support to break down stigma and discrimination. Offering support 24/7 with a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure, or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week on shift patterns.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation.