Engagement systems manager jobs

Are you passionate about helping young people build brighter futures?

Join Young Enterprise to shape the future of thousands of young people. As our Alumni Community Manager, you’ll build a vibrant, inclusive network where young voices lead, inspire, and drive real impact.

Who We Are

We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.

For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills like teamwork, leadership, problem-solving, and resilience.

We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.

Why Join Us?

We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:

• A friendly and supportive team where your voice is heard
• A strong commitment to diversity and inclusion—we want everyone to feel they belong
• Generous holiday allowance and flexible working
• Cycle-to-work scheme, life assurance, and NHS top-up plan
• Ongoing learning and mentoring opportunities
• A chance to directly impact the lives of young people every single day

About the Role

This is a role where you’ll really see the difference you make. As Alumni Community Manager, you’ll:

• Build a vibrant, inclusive network that keeps young people connected long after their YE experience
• Create pathways for alumni to grow, give back, and make an impact
• Champion Youth Voice, co-design opportunities with young people, and lead initiatives that inspire, engage, and energise the community
• Work across teams and with external partners to turn strategy into action and help shape the next generation

This is a varied, people-focused role with plenty of room for creativity, independence, and collaboration.

You’ll love this job if you are…

• passionate about shaping futures: Helping young people thrive and seeing real impact
• a champion of youth voice: Putting young people at the heart of decisions and strategy
• love building communities: Creating a vibrant, inclusive alumni network
• collaborative and driven: Working across teams and partners to make big ideas happen.
• a natural communicator: Representing YE, celebrating alumni, and elevating young voices nationally and globally.

Key Responsibilities

• Lead the Alumni Community: Build a network that connects, inspires, and supports alumni at every stage.
• Champion Youth Voice: Give young people a real say in shaping programmes, strategy, and decisions.
• Build partnerships & represent YE: Collaborate with external organisations and showcase alumni achievements
• Drive engagement: Create mentoring, volunteering, and recognition opportunities
• Collaborate across teams: Work with colleagues to deliver a seamless, high-impact alumni experience
• Turn strategy into action: Translate the Alumni and Youth Voice Strategy into practical plans with clear milestones
• Celebrate impact and share insights: Showcase alumni stories, track outcomes, and provide insights to inform decision-making.

A few practical things

· This is a hybrid role, requiring you to work from a YE office (London or Oxford) at least 8 times per month

Keeping Young People Safe

At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.

How to Apply

If you’re ready to help shape the futures of young people, we want to hear from you!

Please send your CV and instead of a traditional cover letter, please send us a separate document answering the three questions below, up to 250 words per answer. Please note, applications without answers to the three questions will not be considered. Interviews will be held via Teams.  Applications must be received by 23:30 on 14 January 2026.  First round interviews earmarked for 22 January 2026.

1. Skills and Experience

Tell us about the skills and experience you would bring to this role. You may wish to include examples of community engagement, working with young people, partnership working, or project delivery.

2. Youth Voice and Co-design
Give an example of how you involved young people or other stakeholders in shaping a programme, project, or service. How did you ensure their ideas influenced decisions, and what difference did it make?

3. Collaboration
Describe a time when you worked with multiple colleagues, teams or partners to deliver a project or initiative. How did you build relationships, navigate challenges, and achieve meaningful results?

We understand that candidates may use AI tools to assist with their applications. While these can be a helpful resource, we want to hear about your personal skills, experiences and insights that highlight your unique strengths and perspective in your own words.

Full details can be found in the Job Description.

At YE we are passionate and committed to keeping your data safe and secure.  Full details can be found in the YE People’s Privacy Notice.

Join us – and help us give every young person the chance to thrive. Apply today!

his role is an exciting opportunity for a passionate, digitally confident person to join our growing charity and help us run a new online resource hub for schools and kitchen teams, supporting our mission to transform kids’ health through food in schools.

We are looking for a highly organised, digitally confident person to help us run a new online resource hub for schools and kitchen teams. The national school food hub will give school chefs and staff across the country access to resources, online training and support to build a positive food culture. 

You will play a key role in making sure the hub is kept up to date, easy to use and continually adapted to the needs of its members.  Day to day, you will look after the website content and user journeys, monitor the member forums, manage our CRM systems, and report on data to help the team understand how the hub is being used.

This is an exciting opportunity for someone looking to build experience in digital content, data and community management within a mission led charity environment. 

Who we are

Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education.

We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality.

We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead.

We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.

 About you and the role

This role will initially support the set up and roll-out of the national school food resource hub, in collaboration with internal and external partners. With the hub still in its design phase, you will be joining at a crucial time, to ensure it is ready to launch in the Spring. Our ultimate goal is that every school in the country has access to, and is using the resource hub to support their crucial role in shaping kids’ eating habits for life.

Working closely with the Membership Programme Manager and Content and Resource Officer, your role will be to manage the day to day administration of the resource hub, ensuring it is continually updated with new content, resources & recipes and live event details.

You will support the creation and maintenance of the e-learning modules, and with a national forum for school chefs embedded on the site, you will also be responsible for monitoring and moderating user generated content. 

Your role will also include maintaining and updating the platform's CRM, ensuring member information is accurate and up to date, supporting the administration process for new members, and responding to member queries relating to the site or their access. 

You will also support the team & partners by providing data to support the development of the platform and for the monitoring & evaluation team to demonstrate the impact of our work. 

Other elements to the role will include sending mailers & newsletters through the platform and supporting our Procurement Manager with analysis of procurement data. 

The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this or other roles. We encourage applicants from all backgrounds, especially those from underrepresented communities, to apply.  

We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.

As we work with children & young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.

Key responsibilities:

• Manage the day to day administration of the resource hub, ensuring content is accurate, well presented and on brand.

• Update the site with new copy, case studies, tools and resources, working with programme leads and partner organisations to gather content.

• Upload, schedule and maintain webinars, training sessions and online events, including setting up registration pages and follow up emails.

• Monitor and moderate user forums and discussion spaces.

• Manage user accounts and permissions, including setting up new organisations, troubleshooting and supporting user issues.

• Maintain and update the platform’s Customer Relationship Management (CRM) system, ensuring school data is accurate, complete and compliant with data protection policies.

• Support the administration between the platform’s system and our internal CRM system, helping to keep records aligned and flagging issues or data quality concerns.

• Support the set up, maintenance and reporting on e-learning modules, including course content, enrolment lists and completion data.

• Ensure the resource hub supports our commitment to equity, diversity and inclusion.

• Work closely with our external developers, logging bugs, testing new features, and providing clear feedback from users and staff.

• Complete regular procurement and programme data analysis, including cleaning, organising and visualising data to help the team understand trends and identify gaps.

• Prepare simple dashboards and reports on website usage, CRM data and e-learning engagement, using agreed templates.

• Share data and analysis with internal and external stakeholders in clear, accessible formats.

• Support teams to send email mailers and newsletters through the platform.

• Help to maintain basic documentation for the hub, such as user guides, FAQs and internal process notes.

 Essential skills & experience:

• Strong digital confidence and interest in websites, online tools and data.

• Experience of working with content management systems (CMS) or website back ends.

• Good written communication skills, with the ability to edit and format web copy so it is clear and engaging.

• Strong attention to detail, especially when entering, cleaning or checking data.

• An organised approach, with the ability to manage your own workload, juggle different tasks and meet agreed deadlines.

• Experience working with CRM systems, email marketing platforms and e-learning tools.

• Comfort working with partners and external suppliers, such as website developers or peers at partner organisations.

• A commitment to equity, diversity and inclusion in how we design and run the hub.

• You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.

Desirable skills & experience:

• Experience of using WordPress.

• Experience of moderating online communities or forums.

• Knowledge of accessibility good practice for websites and digital content.

• Experience using spreadsheets or basic data tools to organise and analyse information.

• Experience using Google Analytics

• Experience of supporting online events or webinars.

• Experience working or volunteering in a school, charity or community setting.

Benefits

You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.

We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays.  We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.

We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.

Application process

In line with our commitment to ensuring a fair and unbiased recruitment process, we invite candidates to answer a series of questions related to their day-to-day job. Please follow this link to answer the questions and submit your application along with your CV.

We recommend that you develop your answers offline and copy them in when you’re ready to ensure you don’t lose your work if interrupted.

Your answers will go through our sifting process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers. A long list of candidates will then additionally have their CVs reviewed. Shortlisted candidates will be invited to a 30 mins online interview. Successful candidates will be invited to attend a second, in-person interview at our office in Brixton, London.

Expected duration of this application process: 4-6 weeks

In line with our commitment to ensuring a fair and unbiased recruitment process, we will invite candidates to interview based on their answers to a series of questions related to their day-to-day job.

The deadline for applications is Sun 11th Jan 23:59

Shortlisted candidates will be invited to an online 30-minute interview to take place on Wednesday 21st January 2026.

Successful candidates will be invited to an in-person second interview on Thursday 29th January 2026 to be held at our office in Brixton, London. The interview overall will take a maximum of one hour.

The Senior Marketing Planning Manager in an exciting new role to Alzheimer’s Research UK. Sitting in the Marketing Planning team within Strategic Marketing, this role is accountable for making ARUK’s marketing system work end-to-end for bigger and better impact.

This role is responsible for the practical application of the overall marketing strategy into clear, prioritised and sequenced plans across the top of the marketing funnel, working closely with colleagues across Fundraising, Comms, Digital, Policy and Brand.

Operating with significant autonomy, the role embeds planning discipline, governance and rhythm across the organisation — ensuring the right activity happens at the right time, with the right level of investment, to deliver audience and income growth.

This is a senior management role, judged not by activity but by the clarity, efficiency and effectiveness of the marketing system.

Key Responsibilities:

Marketing Planning & Operating Model Leadership

· Own and embed ARUK’s Marketing Operating Model, ensuring planning principles, cycles, governance and tools are understood and consistently applied.

· Translate organisational priorities into an integrated annual and quarterly marketing plan.

· Ensure planning supports growth of our defined target audience and long-term fundraising outcomes.

Master Marketing Calendar Planning & Management

· Own and maintain the single Master Marketing Calendar to ensure a clear and complete view of what ARUK is communicating externally and when.

· Sequence campaigns to avoid clashes, duplication and audience fatigue.

· Enable informed trade-offs between activity based on capacity, impact and strategic priority.

Strategic Marketing & Communications Board Programme Management

· Act as Programme Manager for the Strategic Marketing & Communications Board.

· Ensure meetings are decision-focused, well-structured and supported by clear papers.

· Track actions, outcomes and follow-through to ensure decisions translate into delivery.

Campaign Planning Quality & Governance

· Lead consistent campaign briefing, prioritisation and review processes.

· Ensure Gold and Silver tier campaigns are properly planned, resourced and evaluated.

· Improve planning quality across teams, reducing late-stage changes and rework.

Cross-Organisational Leadership

· Coordinate input from Fundraising, Comms, Brand, Digital, Policy and Insight.

· Build strong working relationships and act as a trusted planning partner to Heads and Directors.

· Enable teams to focus on delivery by providing clarity, structure and coordination.

· Collaboration and briefing of media agency, creative and external partners to ensure visibility and understanding of priorities

People management

· Accountable for team development and line management of Senior Marketing Effectiveness Officer, including career development, performance reviews.

· Ensure outputs from Senior Marketing Effectiveness Officer are translated into strategy and activated in delivery.

Key Outputs

· Respected ownership of a single, trusted marketing plan and calendar actively used across the organisation.

· Effective, well-timed campaigns and clearer prioritisation.

· Improved confidence from senior leaders in marketing decision-making.

· Proactive planning and increased scheduling of external activity that makes the most of brand halo effect.

· Cross organisational planning forums that enable decisions.

What we are looking for:

· Significant experience leading multi-channel marketing or communications planning across multiple teams or functions.

· Strong understanding and experience of marketing planning frameworks, campaign cycles, and processes that support integrated delivery.

· Experience developing and implementing planning tools such as calendars, tiering frameworks, briefing processes, and governance systems.

· Demonstrable project management and organisational skills, with proven ability to manage competing priorities and deadlines.

· Experience of facilitating cross-functional collaboration and influencing stakeholders at all levels.

· Experience managing complex workloads and bringing clarity and structure in fast-paced environments

· Highly organised, able to create systems and processes that others can easily adopt.

· Strong communication skills — able to translate strategic direction into clear, actionable plans.

· Able to build strong relationships across teams and foster a collaborative approach.

· Confident in leading meetings, workshops, and cross-team discussions.

· A proactive problem-solver who anticipates risks and identifies solutions early.

· Comfortable holding others to account for agreed ways of working, timelines, and processes.

· Attention to detail with the ability to step back and see the bigger picture.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £53,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 11th January 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Job Title: Senior Philanthropy Manager

Contract: Full-Time (37.5 hours per week), Permanent
Salary: £54,000 – £60,000 per annum (DOE)
Location: London, Whitechapel
Closing Date: 5 January 2026
Interviews: w/c 12 January 2026

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior Philanthropy Manager to join our Fundraising team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills so they can move into education, training and employment. Our ambition is to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

This is a senior leadership role within Centrepoint’s Relationship Fundraising team and a key driver of our future growth.

Following four years of sustained success, our philanthropy programme now generates over £1.3m per year, with a clear ambition to double income over the next three years. This role has been created to lead that next phase of growth.

You’ll lead the Philanthropy team, developing and delivering a clear strategy to grow and diversify our high-value donor portfolio. Alongside line managing and developing a team of Philanthropy Managers, you’ll personally steward and secure transformational gifts, including six-figure donations and multi-year commitments, while working closely with senior stakeholders across the organisation.

This role plays a critical part in delivering Centrepoint’s mission to end youth homelessness by 2037.

Centrepoint operates a hybrid working model

The current requirement is a minimum of two days per week in the office, increasing to 50% of your working week from 1 July 2025. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). This will be adjusted accordingly for colleagues on part-time or compressed hours contracts.

What you’ll be doing

• Leading the development and implementation of Centrepoint’s philanthropy strategy, aligned to organisational growth ambitions

• Managing and developing a high-performing Philanthropy team

• Personally stewarding and soliciting major donors, securing gifts at £100k+ and multi-year commitments

• Growing and diversifying the high-value donor pipeline, including cultivation of new HNWI prospects

• Overseeing income and expenditure budgets, setting targets and monitoring performance

• Working collaboratively across Fundraising and the wider organisation to maximise donor engagement and impact

• Ensuring excellent stewardship, compliance and use of fundraising systems and data

About you

You’ll be an experienced major gifts professional with a strong track record of success, including:

• Proven experience leading or managing a major gifts / philanthropy team

• Securing major donor gifts at £100k+ and building long-term donor relationships

• Developing and delivering income growth strategies with measurable results

• Strong leadership capability, with a commitment to developing and motivating others

• Excellent communication and influencing skills, with credibility at a senior level

• A strong understanding of the philanthropic landscape and best practice

Most importantly, you’ll be motivated by Centrepoint’s mission and the impact philanthropy can have on ending youth homelessness.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a wide range of benefits including:

• 25 days annual leave per year, rising to 27 with service

• Healthcare cash plan (including dental, optical and alternative therapies)

• Private medical insurance

• Income protection

• Employer pension contribution of 5%

• Cycle to Work scheme

• Interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness and are equally committed to fairness and inclusion within our organisation. We welcome applications from all backgrounds, including those with lived experience of homelessness.

Services Marketing Officer – Wellbeing and Development 

£35004 - £36845 37.5 hours per week 

Leicester based with hybrid working 

  Benefits include:   

• Up to 42 days annual leave, life insurance and sick pay   

• Enrolment in health cash back plan to cover everyday healthcare costs  

• Refer a Friend Bonus 

• Cycle to Work Scheme / close to park and ride at Leicester Forest East   

• Subsidised short breaks at selected RAFA Accommodation   

 About us  

The RAF (Royal Air Forces) Association has a clear objective: to help sustain a resilient and empowered RAF community. Through our sector-leading welfare and wellbeing services, we offer a wide range of support to serving personnel, veterans and their families. With thousands of members and supporters across the UK and further afield, plus hundreds of dedicated employees and volunteers, we have the network and experience needed for a personal one-to-one approach. We work together to make sure no one is ever left behind.

  About the role 

This is a newly created role based with our growing Marketing Team. The Services Marketing Officer leads the planning and delivery of wellbeing marketing in support of key organisational objectives: recruiting high-quality welfare volunteers, attracting new service users, increasing uptake of welfare and welbeing services and raising the  RAF Association’s profile. The role champions innovation in marketing, exploring new channels, ideas, and technologies to enhance engagement and service delivery. Reporting to the Head of Services Marketing, the Services Marketing Officer serves as the main contact for wellbeing marketing and collaborates with agencies, suppliers, and internal teams. They will also contribute to broader organisational marketing and engagement initiatives as needed. You may find it helpful to check out our website to understand more about who we are and what we do. 

Primary responsibilities include 

• Lead the delivery of integrated wellbeing marketing campaigns, ensuring brand consistency and compliance. 

• Plan and execute person-centred, multi-channel campaigns to recruit volunteers and increase service uptake. 

• Act as the wellbeing marketing subject matter expert, advising on strategy and execution. 

• Collaborate with welfare teams to align marketing activity with service and recruitment priorities. 

• Manage day-to-day coordination with agencies and suppliers to maximise campaign impact. 

• Work with the Customer Engagement Team to enhance supporter experiences in line with the Engagement strategy. 

• Ensure welfare marketing aligns with broader organisational communications and fundraising plans. 

• Drive innovation by testing new tools, channels, and approaches to improve campaign performance and user experience. 

About You 

We need you to have a proven track record in delivering successful campaigns and appeals in a professional fundraising, marketing or communications role. Previous marketing experience within the wellbeing sector is highly desirable though not essential. With an understanding of audience segmentation and customer journeys, you will have the ability to translate the Associations work into engaging communications and marketing campaigns. Up to date computer literacy is essential for this role as you will need experience of using CRM systems (we use Salesforce) for customer management, analysis and reporting. If you are creative, proactive results-driven individual we would love to hear about what you can bring to the role! 

It is highly recommended that you read the full role profile and person specification which is available to view on our website 

Closing Date 8am Monday 5 January 

Interview Date w/c 12 January 

(please note our office is closed from 24 December and will reopen on 2 January) 

  The RAF Association is a Disability Confident employer. Please let us know if you require any assistance with your application.  

  Applicants must have the right to work in the UK as we are unable to enter into sponsorship agreements 

About Local Voice and Healthwatch

Local Voice is an independent charity delivering Healthwatch services in Waltham Forest and Newham. Healthwatch gives local people a strong voice in shaping health and social care. We gather community insights, identify what is and isn’t working, support improvement, and represent people’s experiences to decision-makers.

About the role

We are looking for an experienced and organised Operations Manager to oversee the day-to-day delivery of Healthwatch Waltham Forest and Healthwatch Newham. You will manage operational activity, support staff and volunteers, maintain strong governance processes, and ensure that insight gathered from local people leads to meaningful improvements.

You will work closely with the Chief Executive and Advisory Groups in each borough and help shape annual work programmes based on evidence, engagement, and co-production.

What we are looking for

• Experience managing projects, teams, and budgets
• Strong organisational and problem-solving skills
• Ability to build relationships with statutory, voluntary and community partners
• Understanding of Healthwatch, community engagement, or health and social care
• Commitment to equity, diversity, and high-quality community insight

Full details are in the Job Description and Person Specification.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK 
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. The IRC UK has been delivering Resettlement Asylum and Integration (RAI) programme in the UK since 2021, working in partnership with local councils, providing integration support to resettled refugees in Southeast England and now has the opportunity to support Resettled Refugees in Hampshire.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

The Economic Empowerment (EE) Programme Manager oversees the development, implementation, and completion of all grants, contracts and activities related to the Economic Empowerment department, including refugee employment, workforce development, small business development, and financial capabilities. The portfolio currently includes a large private donor grant and several small local authority contracts. Responsibilities include supervision of economic empowerment staff, primarily the ESOL & Adult Education Lead and Employment Caseworkers, and ensuring compliance with programme requirements.

Key Working Relationships:

Position directly supervises: ESOL & Adult Education Lead and Employment Caseworkers and work closely with the Finance Manager, other Programmes Managers, Senior Programme Development Advisor and other departments where there is overlap in client caseload.

The position work with external partners such as Community-based organisations, employers, and workforce agencies.

Key Accountabilities:

 Oversight and growth of Programmes:

• Effectively manage the development, implementation, compliance, and completion of all grants and contracts within the department.
• Responsible for the development of grant proposals, including working with the Senior Programme Development Advisor to find new opportunities and strengthen donor relations to grow the EE portfolio of work.
• Monitor the provision of services through regular and systematic case file reviews, and quality assurance protocols including data QA to ensure compliance with donor requirements and provision of quality services.

 Staff Supervision and Other Responsibilities:

• Participate as an active member of the RAI management team and relevant internal and external groups. 
• Support the Economic Empowerment team members; formally evaluate team and individual performance to ensure objectives have been met. 
• Recruit and train staff in all aspects of economic empowerment programmes responsibilities.

• Represent IRC in public, professional and governmental forums.
• Facilitate interdepartmental communication and information sharing for monthly newsletters, program reports, etc.
• Other duties as assigned.

PERSON SPECIFICATION

Skills, Knowledge and Qualifications:

• Strong analytical and training skills; excellent written and oral communication skills.
• Highly organized self-starter with proven success managing multiple priorities, making critical decisions, and delivering results in a fast-paced environment with tight deadlines.
• Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors.
• Demonstrated success achieving goals and communicating effectively a multi-cultural environment.
• Fluent in English, both spoken and written. Proficiency in a second language desirable.
• Demonstrated proficiency in working with MS Office applications, with strong command of Excel
• Strong understanding of the UK employment support ecosystem, including Jobcentre Plus, local authorities, DWP-commissioned programmes (e.g., Connect to work, Restart, Flexible Support Fund), adult education funding (AEB, Multiply), and local careers/employer networks***.
• Knowledge of employer needs, labour market trends, and sector-based recruitment models in the UK (e.g., health & social care, hospitality, logistics, construction).
   

Experience:

• Minimum five years of related program management experience including staff management, program development, and monitoring and evaluation***.
• Minimum of three or more years’ experience implementing economic empowerment programmes; this could include workforce development, financial inclusion, and/or small business development programmes***
• Knowledge and familiarity with UK integration services for refugees, asylum seekers, and migrants***

• Demonstrated experience working with relevant key partners including industry/private sector, adult education and/or colleges, workforce system, public benefits system(s), financial service(s) providers, and/or small business centers strongly preferred
• Previous fundraising and grant writing experience
• Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.  Ability to lead in a way that recognizes that IRC’s work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Direct experience delivering economic empowerment programmes tailored to people facing barriers such as refugees, migrants, women returning to work, long-term unemployed or ESOL learners***
• Knowledge of effective approaches for: ESOL-for-Employment models; Skills assessments and vocational profiling; CV and interview preparation, coaching, and workplace readiness; Sector-based work academies (SWAP), work experience and employer engagement; Self-employment/micro-enterprise pathways relevant to refugee communities
• Track record building partnerships with UK employers and training providers to create inclusive recruitment pipelines.
• Experience influencing employers to adopt refugee-inclusive recruitment practices (e.g., guaranteed interviews, contextual hiring, supported placements).

The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.

You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).

You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
• Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
• Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
• Assist in the streamlining and automation of processes to improve operational efficiency
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
• Manage disciplinary, grievance and attendance issues
• Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
• Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
• You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
• You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.

Interview Date: To be confirmed.

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

BACKGROUND

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The Purpose of the Role

Reporting to the Associate Director of Philanthropy, UK, the Philanthropy Manager will support the implementation of the UK Philanthropy team’s strategy, with a focus to identify, establish and develop new and existing high value relationships with individuals who have the capacity to support IRC at a five and six figure level. This is an exciting role working with senior stakeholders across IRC, in the UK and internationally, to cultivate and steward relationships with philanthropists to effectively solicit multi-year gifts to fund high-impact programmes that will deliver transformative change for IRC clients across the world.

As part of this, the Philanthropy Manager will:

· Develop and implement initiatives to identify, cultivate and solicit gifts from donors in the major gift range of £10,000 and above, both in partnership with the Director of Philanthropy and through account management of a discreet prospect portfolio

· Work closely with the Director of Philanthropy and the research function to identify and cultivate positive relationships with existing donors and new prospects to significantly grow our major donor pipeline

· Manage a portfolio of major donors through various personalised approaches, including face-to-face meetings, phone calls, events and written and verbal communications

· Develop personalised donor stewardship plans with the aim of increasing their engagement and uplifting their support to achieve the revenue target for the UK Philanthropy team and the overall revenue target for the International Philanthropy team

· Lead on gift management, reporting and proposal development for new prospects and existing donors, ensuring timely and accurate communications that match the individual’s requirements

· Identify and deliver unique stewardship and cultivation opportunities for donors

· Maintain thorough and up to date files and records relating to major donors

· Maintain strong knowledge and understanding of IRC’s work in the UK and around the world

· Collaborate proactively with a network of internal and external senior stakeholders, garnering their support and influence in the development of relationships with philanthropists

· Contribute to profile raising of the IRC’s Philanthropy programme and the IRC more widely through proactive networking and external engagement with potential donors and their advisors

· Proactively collaborate with other members of the Philanthropy team, supporting the delivery of the wider Philanthropy strategy as required

· Carry out administrative activities and other duties, as required, to maximise fundraising.

Scope and Authority

Authority: This position is responsible for supporting the delivery of Philanthropy and contributing to the identification, cultivation and stewardship of £10,000 and above gifts from HNWIs.

Key Working Relationships

· HNWI donors and prospects

· Third party philanthropy advisors

· Key contacts across IRC in UK and internationally:

o International Philanthropy Team

o USA Philanthropy

o Engagement with the UK and International Board

o Global Partnerships and Philanthropic Services

o Communications team

o Policy and Advocacy team

o UK Finance team

o Country Programme and regional teams, the Awards Management Unit as well as IRC’s Technical Units

o President’s Office and Executive Director of IRC- UK

KEY ACCOUNTABILITIES

Partnership identification, cultivation and stewardship (65%)

· Manage a portfolio of HNWI prospects and donors, working closely with the Director of Philanthropy to cultivate successful, high-impact relationships

· Collaborate with colleagues to develop transformative funding opportunities, create tailored plans for the cultivation of donors, deliver unique stewardship and cultivation opportunities, and coordinate internal and external meetings to drive donor relationships forward.

Partnership Management (25%)

· Lead on the creation of inspiring and engaging impact reports and proposals for donors, ensuring timely and accurate communications that are matched to the requirements of donors.

· Use Salesforce and IRC’s internal grant management system, OTIS, to keep clear and accurate records of donor communications and interactions related to all donor relationships

Team collaboration (10%)

· Contribute to the wider ambitions and shared objectives of the Philanthropy team as part of the HNWI Pillar

PERSON SPECIFICATION

Essential

Skills, Knowledge and Qualifications

· Knowledge and understanding of the principles and methods of philanthropy fundraising**

· Excellent communication and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communications**

· Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC**

· Ability to identify potential donors, produce donor stewardship plans and be able to implement and execute them

· Ability to influence and negotiate with a broad spectrum of stakeholders, ensuring best possible outcomes for the IRC

· Excellent attention to detail

· Excellent Microsoft Office software skills including Excel

· Demonstrable ability to prioritise and organise own workload and meet conflicting deadlines

· Ability to understand and demonstrate commitment to IRC’s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities

· Ability to work collaboratively with members of a fundraising team and across departments, whilst managing conflicting priorities and deadlines in a busy working environment

Experience

· Demonstrable experience of securing gifts from high net-worth individuals**

· Demonstrable experience of writing persuasive and creative proposals and correspondence in a range of relevant styles

· Demonstrable experience of managing a portfolio of high net-worth individuals and relationships with senior stakeholders in a fundraising or corporate context**

· Demonstrable experience of supporting the implementation of events with wealthy individuals and influential contacts

· Demonstrable experience of managing information on a fundraising database e.g. Salesforce

· Demonstrable experience of compiling information from various global stakeholders in order to create compelling tailored proposals and reports

· Demonstrable experience of supporting a team and implementing new administrative systems and processes

Join us and help create opportunities that change young lives.

Career Ready is a UK-wide social mobility charity, working to empower young people with the skills, confidence, and networks they need to succeed.  We're looking for a Partnerships Manager to help transform young people’s futures. In this role, you’ll retain and grow corporate partnerships that fund our programmes and provide paid internships, mentoring, and volunteering opportunities.

You’ll lead a portfolio of corporate partners dontating five figure amounts, inspire businesses to invest in social mobility, and secure long‑term commitments that deliver real impact. Working closely with colleagues across programmes and income generation, you’ll ensure partners see the tangible difference they make while championing employer engagement at events and through networks.

We’re seeking someone with proven account management experience at a mid to high level, exceptional relationship‑building skills, and the ability to collaborate brilliantly with colleagues and partners. If you’re proactive, organised, and motivated by creating opportunities for young people, this is your chance to make a lasting difference.

For full information view our candidate pack, which is available when you click on Apply.

Closing date for applications: 9am on Monday 12 January 2026

First stage interviews: expected to take place w/c 19 January 2026

The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.

RESPONSIBILITIES

The Senior Fundraising and Grants Manager is accountable for:

Fundraising Strategy & Planning

• Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.

• Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.

• Identify new income opportunities to support Bite Back’s strategic growth and impact.

• Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.

• Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.

Grants from Trusts and Foundations

• Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.

• Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.

• Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.

• Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.

• Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.

• Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.

• Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.

• Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).

Donor Stewardship and Relationship Management

• Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.

• Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.

• Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.

• Represent Bite Back at relevant events, funder briefings, and networking opportunities.

• Promote a culture of fundraising awareness and collaboration across the organisation.

Fundraising Development

• Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).

• Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values

• Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.

• Explore opportunities for revenue from the public sector.

• Test new public fundraising channels and evaluate their return on investment to inform future strategy.

Other

• Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.

• Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.

• Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.

SKILLS AND EXPERIENCE 

We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!

The ideal candidate would have the following:

Essential

• Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.

• Track record of developing and managing a grant pipeline and meeting income targets.

• Excellent written communication skills with experience producing high-quality funding applications and impact reports.

• Strong organisational and project management skills with the ability to meet multiple deadlines.

• Understanding of budgeting and financial management for grant-funded projects.

• Strong relationship-building and stakeholder engagement skills.

• Experience using CRM systems for tracking income and reporting (ideally Salesforce).

• Knowledge of fundraising regulations, GDPR, and ethical standards.

• Commitment to Bite Back’s youth-led, systems-change mission.

Desirable

• Experience of developing public fundraising initiatives (individual giving, digital, community).

• Familiarity with youth-led or campaigning charities.

• Experience managing cross-team collaboration on proposals and reports.

• Understanding of impact measurement and evaluation in fundraising contexts.

• Confidence presenting to funders or representing the organisation externally.

The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.
                                                                                                    

Job Title: Individual Giving Fundraiser  

Reporting To: Individual Giving and Legacy Manager  

Salary: £30,218 - £37,540 

Hours: 37.5 hours per week 

Location: Based at Alder Hey Children’s Hospital with flexible working  

Job Purpose 

This is an exciting opportunity to join the Individual Giving and Legacy Team at Alder Hey Children’s Charity. The role will oversee the development and administration of the individual giving portfolio at the charity and work closely with the Individual Giving Manger to plan and implement a strategy for growth and exceptional supporter engagement.

Main Duties/ Tasks 

Income Generation & Stewardship  

Work alongside the Individual Giving Manager and Head of Community Fundraising to produce and execute an effective and sustainable individual giving plan. 

Create and implement effective donor journeys to maximise the engagement and retention of supporters. 

Identify potential new individual giving audiences and implement acquisition strategies in order to grow the individual giving database. 

Work across the organisation to champion individual giving and to implement excellent supporter care. 

Work alongside the Individual Giving Manager to manage budgets including forecasting and tracking and making sure costs remain low for maximum return on investment. 

Identify opportunities for colleagues in fundraising and throughout the hospital and pass these on as appropriate. 

Ensure fundraising remains within legal constraints and pays attention to safeguarding requirements.

Work positively and proactively with our volunteer supporters. 

Project Management   

Develop and execute IG programmes and appeals. Programmes include but are not restricted to; Direct Mail, Raffles, Letters from Santa, Payroll Giving.

Work alongside the Marketing Team to create, manage and evaluate innovative and thought-provoking multi-channel campaigns to increase individual giving income. 

Manage individual giving fundraising campaigns such as The Big Give, Giving Tuesday and seasonal appeals.  

Work with internal colleagues and external suppliers, agencies and fulfilment houses, establishing and maintaining effective working relationships. 

Data Management & Reporting   

Manage the selection and segmentation of individual giving data for campaign purposes.  

Oversee the timely importing and exporting of donor data to ensure that supporter records are up to date. 

Use campaign data to report on effectiveness of activity and inform decision making and future planning.  

Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.

Identify and develop the systems and processes necessary to deliver effective individual giving activity including the website, social media and email, fundraising database, data analysis tools and social media.  

Work in conjunction with the Finance Manager to ensure all legacy income and communications are recorded. 

Work alongside members of the team to develop fundraising initiatives, attend team meetings, plan and budget. 

Responding to general enquiries from the individual giving, in memory and legacy fundraising email addresses and telephone lines. 

Other Duties 

Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation. 

Support, when required, other fundraisers within the Individual Giving and Legacy Team.

Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers. Attend and support on events run by the fundraising teams where required. 

Any other reasonable duties as required by your line manager. 

Person Specification 

Essential 

Desirable 

Qualifications, Knowledge and Experience 

• Proven experience of managing multi-channel individual giving activity including appeals and recruitment and retention campaigns. 

• Proven record of achieving financial targets & Return on Investment. 

• Proven ability to manage third party supplier relationships e.g., creative agencies, mailing houses.   

• Experience of producing compelling supporter creative and fundraising messages.  

• Proven ability to work closely with internal teams including: Marketing, Operations and Finance. 

• A good working understanding of Data Protection landscape. 

• Good knowledge and experience of using a fundraising database for reporting and analysis. 

• Experience of data selection/segmentation and the effective use of donor data for campaign purposes. 

• Understanding of direct mail campaigns. 

Skills and Attributes 

• Commitment to principles of equality, diversity and collaborative working. 

• Self-sufficient and confident to make decisions within the boundaries of the role. 

• Ability to communicate effectively with staff, volunteers, children, young people and families. 

• Excellent oral and written communication skills. 

• Ability to build strong working relationships with supporters of all levels and backgrounds. 

• Self-motivated and positive attitude with the ability to work under pressure and prioritise in a busy environment.

• Ability to work in a logical, organised manner with a high level of attention to detail. 

• Ability to work effectively as part of a team as well as independently. 

• Competence in Microsoft Office package and video conferencing tools such as Teams. 

• Excellent personal organisation skills, including time and workload management. 

• Understand the necessity of dealing carefully and within data protection legislation, with confidential matters, including handling both personal and business critical information. 

• Knowledge and understanding of fundraising CRM System (Salesforce) 

Additional requirements 

• Strong interest in working for a children’s health charity. 

• An understanding of and commitment to the values of Alder Hey Children’s Charity. 

• Respect for and ability to maintain confidentiality. 

• Willingness to get involved with activities across the Charity.

• High standards of personal conduct, honesty and integrity. 

• Willingness to occasionally work outside of normal office hours. 

Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity. 

Four Day Working Week 

In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity. 

Our Values 

Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are: 

Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable. 

Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims. 

Passion: we are passionate about what we do and why we do it.  We work together to share and grow. We inspire others. 

Magic: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.   

Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults. The post holder may be required to complete an enhanced DBS disclosure check.

Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.

Hours: Full time

Remuneration: Up to £51,100 GBP gross per annual (dependent on experience)

Duration: Fixed-term appointment for 2 years.

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Do you have the systems vision and delivery expertise to lead transformative organisational change for a fast-growing humanitarian organisation?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

As UK-Med continues to grow and scale its impact, we are investing in the development of our organisational systems and processes to support effective humanitarian delivery. In this context, the new Head of Systems Development will play a pivotal role in leading our enterprise-wide systems enhancement programme.

You will oversee the end-to-end planning and delivery of a new enterprise system (ERP), ensuring that our operational, financial, HR, and programme processes are optimised, efficient, and fully aligned with organisational needs. You will also drive change management, stakeholder engagement, and training to ensure adoption and system readiness across the organisation.

This role will work closely with senior leadership, department heads, and technical specialists, acting as the central coordination point between UK-Med teams, system vendors and advisory partners. You will bring strong programme management experience, excellent communication skills, and the ability to work collaboratively across functions in a complex, fast-paced environment.

This is an exciting opportunity for someone who thrives on driving systems improvements and enabling sustainable organisational growth. Your work will directly strengthen UK-Med’s ability to respond rapidly to emergencies and deliver life-saving health services to communities affected by crises.

We offer a competitive salary and benefits, a collaborative environment, and the chance to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, this is a unique opportunity to shape the future of our systems and support our mission to save lives in emergencies worldwide.

How to apply

We strongly recommend that you read the Candidate Information Pack – Head of Systems Development - December 2025 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than Monday 5th of January 2026. 

Candidates who meet the eligibility and salary thresholds for visa sponsorship may be considered. However, it’s important to note that the role is based in the UK, and regular attendance at our Manchester HQ is expected. Therefore, candidates currently based outside the UK would need to be willing to relocate if successful.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.