Engagement team members jobs in lime street, greater london

This is an opportunity to join Refuge as a Young People’s Advocate. Suitable candidates must be experienced in advocating in a multi-agency setting to secure positive life outcomes for your clients and to making the service a success.  A Safe Lives qualification is desirable.

You will be self-sufficient, assertive and possess excellent communication and interpersonal skills combined with empathy and sensitivity to build and develop supportive relationships with young people. You will maintain professional boundaries and adhere fully to Refuge’s safeguarding policies and procedures.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 2 July 2025

Interview Date: 10 and 11 July 2025

GIS Manager 

UK-wide 

£41,738 per annum (pro rata for part-time hours) 

Ref: 06REC 

 Full Time 37.5 hours per week – happy to talk flexible working 

 Base: Hybrid working with commutable distance to any one of the hubs 

About the role

As the GIS Manager, you will lead the strategic use of GIS at Sustrans, embedding spatial tools and data across the organisation. You’ll manage a small team of talented GIS Officers, support projects, and drive the development of our ArcGIS and FME architecture. By delivering training and promoting best practice, you’ll build internal capability and expand the effective use of GIS. 

You’ll oversee the administration of our GIS systems, ensuring strong data governance and continual improvement. Acting as a champion for spatial data, you’ll enable effective analysis to support business needs and help shape evidence-based decision making across Sustrans. 

We offer true hybrid working, a flexible mix of working from home and occasional travel to a nearby office hub. 

About you

You will have extensive hands-on experience with ArcGIS and workflow automation tools, with a deep understanding of GIS data management and national spatial datasets.

 As a confident communicator with strong collaboration and interpersonal skills, you will be experienced working with a diverse range of internal and external stakeholders, ideally with practice in line management and team building.

We ask you demonstrate your ability to implement new approaches to GIS data management and processing and to be able to provide technical oversight and support to the work of specialist GIS Officers. 

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer 

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes 

Financial 

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary 

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

Additional information 

• Closing date for the receipt of completed applications is 23:59, 15 June 2025.
• Interviews will take place via MS Teams on the 25 or 26 June 2025 

To apply, please complete our online application form. 

About Sustrans 

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.  

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone. 

 You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.  

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.  

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.   

Contract:  12-month fixed term contract, part time, (28 hours per week) 

Salary: £43,962 - £47,502per annum + London weighting allowance at £3,954 per annum, pro-rated 

Location:  Hybrid, London, Victoria Animal Hospital SW1V 1QQ (2 days per week in the office) 

Closing date:  Sunday 22 June 2025 

Interview dates:  30 June & 1 July 2025 

Join Blue Cross as a Project Manager and help shape the future of our Veterinary Services, helping people on low incomes to access vital healthcare for their pets. As part of our central Strategic Planning team, you’ll use your project management skills to help deliver an ambitious expansion programme to reach more pets and people across the UK who need our help, at a time when it has never been needed more.  

More about the role

In support of our three-year strategy, Our Focus, we’re working to increase the number of pets we help through our veterinary services whilst maintaining a financially sustainable service for the charity. 
 

To achieve this, we’ve designed a programme of service design and improvement projects, and as Project Manager, you’ll play a vital role in bringing this vision to life. 
 

Working closely with the Programme Lead and Head of Veterinary Operations, you’ll lead the implementation of a key service design project across our hospitals, working with hospital teams to make the transition as smooth as possible whilst maintaining focus on the project benefits. You’ll also support the programme team to apply our project methodology ensuring the necessary structure and governance.  
 

We’re looking for someone with a track record of delivering large, service design changes in operational, customer-facing environments. You’ll be an experienced Project Manager, with a collaborative approach and great stakeholder management skills to enable you to lead our teams and clients successfully through this transition. Experience in a similar healthcare setting would be beneficial, in addition to a passion for pet welfare and empathy for our clients. 
 

At Blue Cross, we offer a rewarding career where you can make a tangible difference to the lives of pets. You'll join a passionate and dedicated expert team committed to our purpose to help pets and people thrive together.  

We provide an inclusive, supportive and collaborative work environment, opportunities for professional development, and a competitive benefits package, including flexible working arrangements. 

What you’ll do: 

• Plan and deliver your projects using our tried-and-tested project management approach (based on Prince2) to achieve successful outcomes. 
• Keep a close eye on project progress, budget, quality and performance to ensure we meet our goals. 
• Build strong relationships with colleagues and external partners linked to your projects. 
• Work collaboratively to create realistic plans and allocate resources effectively. 
• Clearly communicate project updates, challenges, and successes to stakeholders and senior leadership. 
• Manage changes and issues, finding creative solutions. 
• Identify and manage project risks. 
• Maintain accurate and up-to-date project records. 

Want to know more? We've attached a detailed job description that outlines the role and responsibilities in greater depth. 

About you

We’re seeking a highly motivated and experienced Project Manager with a passion for project management and pet welfare. You’ll be a natural leader with excellent communication and interpersonal skills.  

You’ll have a proven track record of delivering large, successful projects on time and within budget to meet their goals. 

Knowledge, skills, and experience  

• Experience leading strategic, cross organisation service design projects successfully from start to finish 
• Strong project management skills and in-depth technical knowledge (Prince2 or equivalent) 
• Excellent organisational and planning abilities 
• A keen eye for detail and accuracy 
• Excellent interpersonal and communication skills with extensive experience of engaging, influencing and working with diverse teams and external clients to deliver change 
• A passion for pet welfare 
• Experience managing multiple projects simultaneously 
• Experience working in a busy role and to deadlines  

It would be great (but not essential) if you also had: 

• Previous animal welfare/charity experience  
• Experience working in a similar healthcare setting 
• Change management qualification  
• Experience of using MS Project 

Ready to join us? 

Click the ‘Apply Now’ button to complete a short application form and upload your CV ahead of the closing date on Sunday 22 June 2025.

We may close this advert early if we receive a high volume of suitable applications. We look forward to receiving your application! 

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it weren’t for their amazing efforts and commitment, we wouldn’t be able to make the difference that we do today. In return, we want to provide you with the best working environment we can.  

With a wide range of perks aimed at enhancing your life both inside and outside of work, you'll 
thrive in a supportive and rewarding environment. 

Our generous benefits package includes:  

• Enhanced annual leave entitlement: 30 days plus bank holidays  
• Pension scheme with enhanced employer contribution  
• Life assurance  
• Unlimited access to an employee assistance programme 
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife 
• Recognition scheme 
• Annual volunteer days  
• Claim for professional fees 
• Charity worker discounts across a variety of retailers.

Immediate Opening: Leadership & Governance Administrator

Location: Remote (with very occasional travel).

Hours: 30 per week (including Fridays to meet charity needs, and ideally Wednesdays).

Salary: £24,000 per annum (pro-rata for 30 hours per week, based on full-time equivalent of £30,000).

Reports to: Chief Executive Officer.

About AMR Action UK

AMR Action UK is the dedicated patient organisation for individuals impacted by antibiotic and antimicrobial resistance (AMR). Through research, patient engagement, and direct support services, we drive meaningful change in the AMR space.

We are looking for a proactive, highly organised Leadership & Governance Administrator to support our CEO, Operations Manager and Board of Trustees ensuring smooth governance administration, executive support, trustee communication, and digital content management. 

Please note we have very recently changed our name and were formally known as Antibiotic Research UK. Email addresses and website still reflect the previous name.

Key Details for Applicants

• We encourage applicants to apply quickly, as we may close applications early due to immediate need.
• Submit a CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.
• Please state your availability and earliest possible start date in your covering letter.
• The full job description is attached for complete details.

Key Responsibilities

• Executive & Administrative Support: Manage the CEO’s diary, organise travel, prepare agendas, take minutes, maintain records, and support recruitment processes.
• Governance & Compliance: Schedule and organise board and committee meetings, prepare documentation, ensure GDPR compliance, and facilitate trustee communications.
• Digital & Brand Communications: Maintain the charity website, create branded documents, support social media content, and ensure brand consistency.
• Events & Reporting: Assist with charity events, annual impact statements, and documentation.
• General: Provide additional administrative support to the CEO,Operations Manager and Board of Trustees as needed.

Skills & Experience

• Proven experience in charity governance and administration
• Strong knowledge of charity legislation
• Website maintenance and digital content creation skills
• Excellent written and verbal communication skills
• Attention to detail and high-level organisational abilities
• Familiarity with design tools such as Canva
• Confidence in managing social media communications
• Ability to handle confidential information with discretion

How to Apply

Submit your CV (maximum two pages, focusing on relevant experience) and a short covering letter explaining how your skills and experience align with this role.

Please use subject line of email: Leadership & Governance Administrator 

Please state your availability and earliest possible start date in your covering letter.

The full job description is attached with complete details.

Take the next step in your career and contribute to impactful work with AMR Action UK.

Special Events Coordinator (Fundraising)

Salary £31,000 - £33,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days (due to the nature of this role,

                                    some anti-social hours working will be required)

Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including                                          one day being a Thursday at our central office:

                                     · Pears Building, Pond Street, London, NW3 2PP

                                     Other office days may be worked from our other sites at:

                                    · Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

                                    · Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

The role

The special events coordinator will report to the special events manager.

We're seeking an experienced and enthusiastic special events coordinator to join the dynamic philanthropy team. You will play a pivotal role in planning, organising, and executing a diverse range of events, providing the best possible experience to some of the charity’s most committed donors through a mixture of bespoke events, engagement events, and as we steer towards starting to do income-generating events.

The special events coordinator will support the special events manager in creating and managing an exceptional events programme to underpin major donor fundraising, supporting portfolio managers to successfully engage prospects and donors. You will be a creative and innovative thinker, dynamic and experienced in organising events from concept to delivery. You will be confident and comfortable working in an ambitious and busy team that is driven to provide a high level of supporter care and excellent and exciting events.

Principal responsibilities

Event planning and coordination

· Develop event concepts and themes, create detailed event plans, and coordinate all logistical aspects of events of events falling within the remit of this role.

· Work closely with the philanthropy and campaigns team to design and implement special events that maximise fundraising potential.

Stewardship events

· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.

Engagement activities

· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.  

Supporting the new cancer campaign

· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.

Vendor management

· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating, and managing relationships with vendors, including caterers, suppliers, and on-site partners.

Budget management

· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.  

Communications and promotion

· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.  

RSVP management

· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.

Database management

· Maintain and update event-related databases, ensuring accurate records of participants, donors, and sponsors.  

Relationship management

· Act as the main point of contact for colleagues, donors, and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.

Portfolio manager support

· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.  

On-site coordination

· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.  

Post-event evaluation

· Conduct post-event evaluations to gather feedback and identify areas for improvement.  

Oversight and responsibility

· Manage risk assessment, risk management, and first aid training to ensure the safety and well-being of all event participants. 

This position would suit a candidate who:

- is highly organised, creative, and possesses strong communication skills

- has proven experience in event planning and coordination, ideally including fundraising events

- develops excellent client relations

- has the ability to oversee events from setup to breakdown

- can manage RSVPs and maintain event-related activity on a CRM.

PERSON SPECIFICATION

Qualifications

· No specific qualifications are required, but a good level of numeracy and literacy is essential.

Experience

Essential 

· Significant events delivery experience, ideally within the not-for-profit sector.

· Proven track record in developing and managing events on time and ensuring it is in line with budget (managed by the special events manager) achieving key performance indicators and receiving positive feedback from guests.

· Evidence of using outstanding planning skills to deliver complex projects.   

· Experience of setting, monitoring and managing targets, objectives, KPIs and activity plans.  

Desirable 

· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.

Skills and knowledge

· A keen interest in the fundraising sector, with a desire to learn and grow in the role.

· Excellent interpersonal skills and excellent ability to negotiate and achieve objectives.  

· Strong communication skills with an excellent eye for detail.   

· Highly numerate with the ability develop and monitor against budgets.   

· Detailed understanding of the events sector and appropriate techniques and approaches for a major donor audience.   

· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships (ideally learned through direct experience).

· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating successes.   

· Excellent IT skills, including a thorough knowledge of MS Office (Word, Excel, and PowerPoint). Fundraising databases (Raiser’s Edge preferred).

· Equal Opportunities awareness.   

· Ability to:   

 - empathise and support staff positively   

 - build supportive and trusting relationships

· To be able to deliver a high quality of customer service to agreed timescales. 

· Knowledge of fundraising regulations and best practice including Gift Aid and GDPR. 

The team

Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.

We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:

·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.

·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.

·Our database and supporter care colleagues underpin and support the entire department.

Organisation

The Royal Free Charity stands at the threshold of its most important period of development.

Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.

Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.

The recruitment process

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: 9 June 2025, 12 noon.

Interview date: week commencing 16 June 2025

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

We are happy to consider any reasonable adjustments that candidates may require during the recruitment process. 

As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

Benefits:

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

As a member of the Royal Free family, you’ll be entitled to benefit from:

· Expert financial advice from our financial partner, the London Credit Union

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.

Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.

About the team

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.

About you

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Monday 23 June 2025.

Interviews: 30 June 2025

Permanent, Full Time

Circa £40,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family.  Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.

Join the RAF Family and play your part in making a difference.

Do you want to play a part in what we do?

People are at the heart of what we do. Together we:

· Help reduce social isolation and loneliness among veterans. 

· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· We provide grants to help with the cost of living. But this is just a few of the ways we help.

We are seeking an individual to join the RAF Benevolent Fund’s Digital Marketing team as a Digital Marketing Officer. The role requires the individual to contribute to the planning process for the Funds paid and organic social media channels, PPC, SEO, website management and email marketing programme, contribute to managing external agencies, meeting income targets, monitoring and reporting on results. The role also requires an excellent understanding of current and emerging technology, particularly in relation to social media and email marketing.

The successful candidate will have experience of working within the digital marketing space and a busy marketing and communications environment.

The role will be office based at our London HQ, with a minimum of three days working in the office per week. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK.

To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.

The closing date for applications is Tuesday 17th June 2025, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Basic DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Overview:  

Spires supports homeless and vulnerably housed people in South London. Spires has undergone a period of rapid transformation, moving to a model of multi-site working across three London Boroughs. Our core services include, day centre style drop ins for homeless people, a Women’s drop in, a Refugee drop in and outreach targeted at supporting Women who are sex working.  
 
The Head of Fundraising and Communications will be joining the organisation at an exciting time. Recent successful funding outcomes provide a short period of relative funding stability and an opportunity for the post holder to develop our communications and community fundraising strategies.

Part 1:  Job profile 

 
1.1 Purpose of job 

To generate income from a diverse funding pool that includes trusts and foundations, legacy and individual giving, community giving, government contracts and corporate support. Trusts and foundations remain the primary funding source for Spires so maintaining consistent application output is a core element of the role.

Oversee Spires’ external relations and public profile. The post holder will be responsible for all communications and will look for areas to increase the organisations profile.

Work with Spires CEO and the Head of Client Services to ensure that data and outcomes are being effectively captured in a way that is helpful for evidencing impact.

1.2 Position in organisation 

The post holder joins Spires’ Senior Leadership Team and will report directly to the Chief Executive Officer. The post holder will join the finance, fundraising and risk subcommittee which includes members of the board of trustees.

The post holder will manage the Communications and Community Engagement Lead who currently leads on community fundraising, social media and volunteer recruitment.

Part 2: Key duties and responsibilities 

2.1 Management Responsibilities 

• To manage the fundraising/communications staff and volunteers.

• Hold and record regular staff supervisions.

• Ensure that Spires’ policies are adhered to.

• Attend Spires’ managers meetings.

2.2 Income generation  

• Maximise existing and find new income to meet agreed income targets. 

• Research, write and present attractive propositions for a range of quality funding bids, proposals and documentation. 

• Produce and submit quality funding reports to meet deadlines.

• Maintain up-to-date knowledge of fundraising regulations, networks and developments across the sector, advising on best practice 

2.3 Planning, monitoring and reporting  

• Contribute to the internal planning and budget setting, setting out clear plans for income generation. 

• Contribute to forecasting and regular reporting, producing verbal and written reports for the CEO and Board of Trustees. 

• Actively manage contracts to ensure that Spires is delivering agreed outcomes and spending restricted funds correctly.

2.4 General 

• Review and update the fundraising strategy.

• Undertaking other duties compatible with the level and nature of the post and/or reasonably required by more senior members of staff, including session cover 

• Attend and participate in staff and team meetings and other meetings as required 

This job description covers the current range of duties and will be reviewed from time to time. It is Spire’s aim to reach agreement on changes, but if an agreement is not possible, Spires’ reserves the right to change this job description.

Part 3: Person specification 

3.1 Essential experience 

• Experience of working in the fundraising sector in a professional capacity 

• A demonstrable track record of successfully generating income and achieving targets 

• Producing impact and evaluation reports for funders

• Writing for different audiences/contexts 

3.1.2 Desirable experience 

• Working in the homelessness or social care sector 

3.2 Knowledge 

• Understanding of the principles of effective fundraising 

• Understanding of the principles of effective marketing, communication and diverse donor motivations 

• Good financial acumen, including being able to produce budgets and forecasts.

3.3 Essential skills and personal qualities 

• Excellent written and spoken communication skills

• Information management skills (GDPR) 

• Good influencer and negotiator 

• Highly organised with attention to detail

• Confident and enthusiastic with excellent interpersonal skills 

• IT skills, including Microsoft Word, Excel, PowerPoint, Outlook and databases 

The following are required of all roles with Spires. However, you do not need to address these in your application: 

• Compassion for and awareness of issues facing our clients and service users 

• An understanding of and commitment to diversity and equality

• Able to work in a flexible, approachable manner in response to changing organisational requirements 

• Willingness to develop personal competencies as appropriate to support objectives

Part 4: Summary of terms and conditions of service 

Location: The postholder will be an employee of The Spires Centre. This post is based at 2nd Floor, Elmfield House, 5 Stockwell Mews, SW9 9GX This role will by hybrid with three days in the office and two days from home.

Probation: This post is subject to a 6 month probationary period.

Notice: This post is subject to an 12 weeks’ notice period once confirmed in post. 

Annual leave: The annual leave entitlement is 35 days per year including 8 bank holidays. 

Pension: The Spires Centre will contribute 5% of annual salary for those who qualify for our group pension plan. 

Other benefits: The Spires Centre will provide life and income protection insurance for those who qualify for our group plans.

Expenses: This role will require travel within the UK/London. Out-of-pocket expenses will be paid when incurred in accordance with our expenses policy. 

Safeguarding: The postholder will adhere to The Spires Centre’s safeguarding policy for vulnerable adults.

DBS Check: Because of the need to interact with our vulnerable clients a satisfactory  enhanced DBS check will be required. 

About The Role

About Alzheimer's Society- who are we and what’s our mission? 

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime. 
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be. 

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values ensure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

About the opportunity
It’s an exciting time to join Regional Fundraising. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.
We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. 

You will:

- Coordinate and facilitate groups, clubs and individuals fundraising efforts, covering primarily Counties Down & Armagh and surrounding area.
- Identify and secure new business within your area.
- Increase engagement for the Alzheimer’s Society across our sub-region.
- Build trusted and professional relationships internally and externally.
- Recruit, manage and celebrate the value of our supporters and volunteers.

This is a homeworking or hybrid (Belfast BT15 3JL) role, however you will be required to regularly travel across the south of Northern Ireland to meet supporters and occasionally attend internal meetings and events at locations across the country, including our flagship offices in Belfast, London, Birmingham and Warrington. You must live within the NI South area or the surrounding areas. Costs will be reimbursed for travel for business purposes within NI South and outside this with prior approval.

About you
This role would suit someone looking to build and develop their fundraising career in a major national charity.

- Delivering amazing account management and develop integral and successful relationships.
- Looking out for new business opportunities across our region - from the first contact to pitch development and delivery.
- Collaborating closely with experienced team members, drawing on their expertise and support.
- Contributing positively to a team-focused culture to be a proactive and reliable team player.

Regional Fundraiser – Northern Ireland - South
Closing Date: 13th June 
Contract: This is a maternity cover for 12 months
Interviews: 18th June

A fantastic opportunity has arisen for a full time Estates & Maintenance Manager at SSAFA The Royal Homes Estate, based in Wimbledon.

About the role

We are seeking a dedicated Estates & Maintenance Manager to ensure The Royal Homes Estate is a safe, efficient and well-maintained environment for the benefit of residents at Queens Alexandra Court. The successful candidate will be responsible for maintaining the buildings to the highest possible standards, effectively delivering key projects and managing all maintenance systems in-line with appropriate guidance, warranties and best practice.

This role also includes conducting routine inspections across the estate, handling plumbing, electrical, carpentry and other maintenance tasks.

Additionally, the successful candidate will oversee the ongoing Quinquennial works, collaborating with the Quinquennial inspector and external contractors to ensure all repair work is completed successfully.

About the team

You will be part of a small dedicated and compassionate team based at The Royal Homes Estate, with direct line management responsibility for three members of the maintenance team. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.

About you

To carry out this role successfully you will have recognised skills in the maintenance/building trade and have an understanding of Health & Safety requirements and regulations. Strong negotiating and communication skills are essential, along with the ability to understand and maintain communication with a wide range of contractors. You will have a practical and hands on approach, with the ability to manage maintenance issues around the site where appropriate.

You will be able to prioritise and plan your workload efficiently, with a thorough and meticulous approach.

Additionally experience of managing a small team is required.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Tuesday 17 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

Position: Individual Giving Officer (Development)
Type: Full-time (35 hours a week), permanent (requests for part time job shares will also be considered)
Location: Office-based in London with flexibility to work remotely
Salary: £26,384 per annum plus excellent benefits 
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033*after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join the MS Society as our new Individual Giving Officer (Development).

Are you passionate about making a difference and looking for a rewarding start in fundraising? Whether you’re early in your career or looking for a change of direction, this could be the opportunity you’ve been waiting for.

We’re looking for a motivated, organised and enthusiastic Individual Giving Officer to join our friendly and supportive development team. You don’t need years of experience in fundraising, we’re more interested in your drive, creativity, and willingness to learn. You’ll get all the training and support you need to succeed and grow in this role.

You might have experience in fundraising, marketing, sales, or customer service. You’ll be organised, proactive, and a great communicator. Comfortable juggling projects, you’ll also be confident using Excel and keen to develop your analytical skills. An interest in fundraising is essential, and previous experience with direct marketing would be desirable.

In this varied and exciting role, you’ll help deliver fundraising campaigns that inspire and retain our amazing supporters. You’ll be involved in planning and running direct marketing campaigns using a range of channels. Including our established raffle programme and a calendar of supporter engagement and retention activity. You’ll also help to analyse results, test new ideas, and find ways to improve future campaigns.

You’ll speak to supporters regularly, ensuring they receive great supporter stewardship. And you’ll work closely with teams across the MS Society, including Supporter Care, Brand, Digital and Data and with external suppliers like creative agencies and print partners. This is a collaborative role where your ideas and input will be valued.

We’re committed to equality, diversity and inclusion, and we’d encourage applications from people of all backgrounds and experiences.

Part-Time Hours/Job Sharing

If you would like to be considered for this role as part of a part time job share arrangement, please let us know in your application. Please include details of the days and hours you would be available to work.

Closing date for applications: 9:00 on Wednesday 11 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.

The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.

The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.

Independence will be encouraged through self-management and recovery.

The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.

This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)

Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.

Role Overview:
The Talent Set is proud to be partnering with a much-loved charity to recruit an experienced Communications Lead for an initial 3-month contract.

This is an exciting opportunity for a skilled marcomms professional to lead and shape the charity’s external communications during a key period of transition and brand development. You'll bring structure, clarity, and creativity to the function—driving high-quality content, refreshing the way the team works, and mentoring junior staff along the way.

This role is ideal for someone who thrives at the intersection of strategy and delivery: one day you might be refining a brand narrative or designing a content calendar; the next, writing a website article, reviewing a press release, or guiding a team member through a media pitch.

Key Responsibilities:

• Lead the development and implementation of a refreshed communications strategy that supports the organisation’s goals, rebrand and audience engagement ambitions.
• Own the external communications output—developing audience-focused messaging across digital, media and print. Ensure all comms are on-brand, engaging, and consistent.
• Line management of 2 x Marketing Communication Managers.
• Provide expert support on media relations, reviewing and shaping press releases, media pitches and reactive statements. Build internal confidence and capability in PR.
• Deliver clear, engaging content across channels—website articles, social posts, newsletters, and supporter comms—balancing creativity with accuracy and tone.
• Introduce and embed structure and process across the communications function, including sign-off frameworks, content planning tools, and workflow efficiencies.
• Support, guide and uplift junior staff, acting as a coach and sounding board while helping build skills and confidence across the team.
• Play a central role in the charity’s rebranding activity—helping to develop style guidelines, messaging frameworks and comms plans that land the new identity smoothly.
• Bring energy, collaboration and warmth to the team, championing best practice while nurturing a confident, can-do environment.

Person Specification:

• Previous line management experience is a must.
• Proven experience in a mid- to senior-level communications or marketing communications role.
• Strong background in content development, media relations, and multi-channel messaging.
• Experience supporting or delivering a brand refresh or rebrand project.
• Exceptional writing and editing skills with a creative but structured approach.
• Comfortable leading communications strategy while rolling up sleeves to execute day-to-day tasks.
• Demonstrated ability to mentor, guide and support junior team members.
• Experience implementing process improvements (e.g. sign-off procedures, campaign calendars).
• Positive, proactive and adaptable mindset—able to balance competing priorities with calm.
• Previous experience in the charity or non-profit sector.
• Familiarity with working in a hybrid team and/or during a period of change.
• Understanding of accessible and inclusive communications principles.

What’s on Offer:

• An initial 3-month role working in a fantastic and well-respected organisation.
• A day rate of £177.87 per-day + £22.13 daily holiday for the successful candidate.
• A hybrid working pattern with just 2-days per-week in the organisations Central London office.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please don’t submit applications via email).

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.