Engagement team members jobs in New malden, greater london

HEAD OF EVENTS & SALES (ARTS, COMMERCIAL EVENTS, LONDON) 

Drive income, grow partnerships and unlock the full commercial potential of a dynamic arts centre and cultural hub in the heart of Shoreditch in East London.

Are you a commercially driven events leader who can turn opportunity into income? Can you lead a team to deliver growth, conversion and an exceptional client experience?

Rich Mix is East London’s home for culture and creativity, connecting diverse audiences through film, performance and community engagement.

As Head of Events & Sales, you will lead earned income growth across hires, workspaces and corporate partnerships. Reporting to the Head of Finance and as a senior member of the Management Team, you will shape and deliver a commercially focused strategy, strengthen pipeline and conversion, and lead a high-performing team to maximise revenue and impact. Your work will not only elevate our earned income but deepen the value we deliver to clients, residents and the wider community we serve.

Key responsibilities

• Lead and deliver events and sales strategy to grow income and occupancy 
• Drive business development, partnerships and repeat bookings 
• Manage the sales pipeline, forecasting and performance reporting 
• Lead, motivate and develop the Events & Sales Team 
• Oversee end-to-end delivery of hires, ensuring quality, compliance and ROI 

Benefits

• Hybrid working (up to 2 days remote) 
• 25 days annual leave (rising to 30), plus EAP and pension 

Please see the candidate pack for full details. 

For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment

Closing date: Wednesday 22 April 2026

Charisma vetting interviews are being actioned on a rolling basis, please apply as soon as possible to avoid disappointment.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

About the role

We are seeking an experienced and qualified immigration advisor to lead on key elements of our Change of Conditions casework service as maternity cover for the coming year including our ‘self-submissions’ support programme and second-tier CoC advice.

The Unity Project (TUP) supports people who are facing poverty and homelessness because their immigration status allows them ‘no recourse to public funds’ (NRPF).  We believe NRPF should not exist and we are working to end it. Until then, we seek to minimise its impact by supporting people to make the ‘change of conditions’ (CoC) application to access public funds. As part of this work, we continually develop new casework approaches to make CoCs more accessible to more people. By taking a strategic approach to our casework, we have opened up new routes for people to move through the process, and achieved greater recognition of groups with particular needs. We have also supported numerous strategic legal challenges which have prompted significant changes to the immigration rules and guidance related to CoCs. 

In this cover position, you will play a key role in our strategic casework. You will be responsible for TUP’s ‘self-submissions’ casework provision for applicants who submit their own CoC applications independently. You will support with other strategically significant casework as required, including by liaising with public law firms, writing witness statements for JR challenges and communicating directly with Home Office policy teams. You will also share our CoC expertise with the sector through second-tier advice and training workshops.

The role will suit someone who has prior experience of supporting clients with NRPF, an interest in broader immigration policy and the desire to apply those skills to a specialist context. The role requires someone who can adapt quickly and apply a strategic mindset to the challenge of using legal routes to achieving systemic change.

About The Unity Project

Who we are

The Unity Project is a small charity that supports people with ‘Change of Conditions’ (CoC) applications required for access to public funds.

Why we exist

We want everyone living in the UK to have equal access to the welfare system. We exist to challenge the 'no recourse to public funds' (NRPF) policy in order to end it and, until then, minimise its impact.

Our values

We aim to be:

• Representative of and accountable to people who are navigating or have navigated the systems we want to change.

• Sustainable, so we can continue our work as long as it is needed.

• Trauma informed, recognising the impact of prior traumatic experiences and promoting an organisational culture which is safe, transparent, collaborative and responds empathically to each individual’s needs.

• Rooted in community, as we believe that strength comes from relationships of solidarity and mutual support.

• Equitable to all who give their time to the project.

• Tenacious, innovative, reflective and adaptable in our casework.

Benefits

• Salary - £42,225 pro rata
• Flexibility - We work together in person on Tuesdays and Thursdays. Beyond that we can be flexible about how you meet your hours.
• Annual leave - 35 days pro rata, inclusive of bank holidays, plus a regular Christmas closure period (subject to board approval)
• Pension - 5% employee contribution, 8% employer contribution
• Clinical supervision - All staff have access to monthly clinical supervision
• Wellbeing - All staff have a personal wellbeing budget to spend as they need 
• Professional development - We organise regular all-staff training sessions to address needs identified by the team, and every staff member has an individual training budget for their own professional development. We aim to support all staff to grow and shape their roles in line with their career aspirations.
• Immigration support - On a case by case basis, we may be able to offer legal assistance with the immigration applications necessary to sustain this employment in compliance with UK immigration law.
• Working environment - We are a small and friendly team of staff and volunteers. We believe that effective opposition to the hostile environment is rooted in our relationships with each other and our community.

• Area of work: Policy - Clinical Informatics and data
• Contract type: 3-yearfixed term (with potential extension)
• Employment type: Part-time(2 days per week / equivalent to 4 GP sessions)
• Salary: £48,517.12 (Annual take-home equivalent for 16 hours per week)
• Location: Hybrid - approx. 1 day per week in London office; the remaining time remote
• Start date: ASAP
• Closing date: 7 April 2026
• Benefits: Comprehensive package including flexible working, professional development, wellbeing support, and active staff networks

Overview
This isa high-impact opportunity for a qualified GP with stronginterest or experience in digital health, data policy, and clinical informaticsto shape national policy and support the future of data and digitaltransformation in general practice.
As Clinical Lead forData and Digital, you will provide authoritative clinical insight across a wideportfolio of digital, data, AI and informatics work. You will help ensurepolicy positions, guidance, research activity and external communications are groundedin credible, current clinical expertise.
You will play avisible role, advising on national policy proposals, supporting specialistinterest groups, contributing to research programmes (including major datapartnerships), and helping strengthen digital capability and confidence acrossthe GP workforce.

What You'll Be Doing
Policy Influence & Clinical Insight

• Provide expert clinical leadership on digital and data policy affecting general practice.
• Conduct horizon scanning on emerging issues (e.g., AI, voice technology in consultation rooms, data handling challenges, interoperability).
• Shape organisational positions across campaigns, policy and external communications.
• Represent the College at national committees including the Joint GP IT Committee (RCGP-BMA).
• Advise and challenge government proposals relating to NHS digital and data reforms.
• Engage with specialist interest groups (Health Informatics SIG, AI SIG), helping prioritise activity within realistic resource constraints.
• Support devolved nation teams on UK-wide policy consultations.

Guidance, Education & WorkforceCapability

• Help develop guidance, resources, and e-learning on digital, data and AI issues.
• Identify capability gaps among GP members and advise on relevant training needs.
• Ensure digital and data content aligns with educational and CPD priorities across the College.

Research, Data Use & Innovation

• Provide expertise to research programmes using GP data, ensuring ethical, regulatory and professional compliance.
• Support the nationally significant Research and Surveillance Centre, including work with the University of Oxford.
• Promote trust, transparency and confidence in the use of GP data for research and surveillance.
• Advise on evaluating and scaling digital innovations in general practice.

About the Team
You will join acollaborative, multidisciplinary policy and professional team working closelywith experts across:

• policy and public affairs
• research and innovation
• education and CPD
• clinical leadership
• specialist interest groups

What We're Looking For
Essential

• Qualified GP (GMC registered and in good standing).
• Experience in health informatics, digital projects, or data-related work in general practice.
• Strong stakeholder engagement experience.
• Good understanding of UK health data policy, GDPR, and relevant regulatory frameworks.
• Ability to interpret and communicate complex information clearly, including supporting data visualisation.
• Strong interpersonal skills, diplomacy and communication.
• Ability to work independently and prioritise effectively with limited time and resources.

Desirable

• Postgraduate qualification in informatics or equivalent experience.
• Experience developing clinical guidance or educational resources.
• Experience working on regional or national digital health initiatives (NHS England, ICBs, ALBs, think tanks, etc.).

Person Specification

• Collaborative and supportive team member.
• Flexible and responsive to changing priorities.
• Motivated by improving patient care through digital transformation.
• Analytical thinker with strong attention to detail.
• Confident in representing clinical perspectives internally and externally.

Additional Information

• 2 days per week = 4 clinical sessions.
• Hybrid working: typically 1 day a week in London, 1 day remote (flexibility available).
• Mixture of internal meetings (policy team, clinicians, SIGs) and external engagement (BMA, NHS bodies, committees).

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Department: COO’s Office
Contract type: Permanent
Salary: Up to £115,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair

The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.

This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.

NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.

Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.

As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.

NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.

Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.

The Selection Process

How to apply:

If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.

Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.

Tests for shortlisted candidates are likely to be Week commencing 4th May 2026

Interviews taking place on the 18th & 19th May 2026

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.

We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.

As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.

Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.

If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)

Closing Date: Sunday 17th May

Initial Interviews: Monday 1st June – Online

Final Interviews: Mon 8th / Tuesday 9th June – at Emmanuel Church London

The Business & Human Rights Centre, an international non-profit human rights organization, is seeking an experienced Human Resources Lead to support line managers on day-to-day people issues, recruitment and employee relations, making sure that people policies are compliant with national laws and regulations.

• Location: UK - majority work from home (with occasional attendance in London)
• Full or Part Time: Flexible full time or part time, with a minimum of 3 days per week (21 hours/week) 
• Fee: GBP 48,500-53,500 (the range is based on a full-time schedule; if part time, it will be prorated accordingly) 
• Contract type: 1 year contract  
• Closing date: 29 March 2026 
• To Apply: Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.

Responsibilities 

Reward 

• Co-ordinate the preparation, renewal and filing of contracts. Monitor and manage risks related to employment terms and conditions. 

• Assist in addressing issues involving benefits, leave, taxation, social security and immigration/domestic legislation requirements. 

• Provide HR
  support to the Resource Centre's four registered locations (UK - headquarters, Germany, USA, and Colombia), and the other locations where we have consultants. 

• Coordinate onboarding and exit processes for employees and consultants, including exit interviews, equipment and file handovers, and turnover of organisational assets. 

Employee Relations 

• Advise and work with line managers to manage employee relations in line with current legislation and best practice. 

• Co-develop resolution strategies to address concerns and grievances raised by the global team. 

Human Resource Policy and Systems 

• Work with the COO to continuously review, improve and update HR policies and systems in line with our values and legislation. 

• Ensure best practise in HR systems, databases and processes are maintained and monitored across the organisation. 

• Manage aspects of GDPR compliance relating to employees and consultants. 

Nurture Teams and Talent 

• With the COO, lead the development of employee engagement and retention strategies. 

• Assess learning needs across the organisation and collaborate with colleagues to develop and implement learning solutions and professional development for individuals and teams. 

• Support the performance management and review processes and work with line managers on the performance development plans of team members. 

Recruitment 

• Work with the recruiting manager to coordinate the employee and consultant recruitment process, including setting terms & conditions. 

• Organise job listings and interviews and support managers to provide a robust induction programme for appointees. 

Risk Management 

• Proactively identify risks within our HR policies and systems and develop strategies to mitigate them. 

Qualifications & skills 

• Commitment to our values and mission - essential 

• An HR professional with 5+ years of experience. - essential 

• Strong and up to date knowledge of UK employment law, employee related health and safety regulations and employee/consultant related GDPR
  legislation - essential 

• Ability to meet deadlines. Excellent planning, co-ordination and prioritisation skills - essential 

• Proven experience in developing and implementing human resource strategies and practices including recruitment, reward, contract administration, employee relations, learning and development, performance management, well-being, safeguarding and conflict management -essential 

• A collaborative and flexible approach, with outstanding interpersonal, and relationship-building skills. The ability to work effectively across cultures. - essential 

• Excellent verbal and written communication skills; fluency in English. - essential 

• Working towards a CIPD qualification/membership or equivilent – desirable 

• Preference for up-to-date and sound knowledge of EU and USA employment-related laws and health and safety regulations an advantage – desirable 

• Experience of supporting colleagues to develop a culture of diversity, inclusivity, and collaboration for remote teams around the world. -desirable 

• Experience with human resources information systems and with basic tools for online & remote work such as Microsoft Office, Sharepoint, and Teams. – desirable 

• Experience of diagnosing issues and designing and implementing organisation development solutions for a growing organisation – desirable 

• Knowledge of another language, especially Spanish, French or German - desirable 

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist
organisation led by and for Latin American migrant women in the UK. Our work is dedicated to
supporting the immediate and long-term needs of Latin American migrant women exposed to
violations of their fundamental human rights; facing violence against women and girls,
exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and
facing barriers to social protection.
The post holder will be responsible for leading the development and implementation of LAWRS’
policy, advocacy, and communications strategy to tackle the issues affecting migrant women in
the UK labour market, in particular those who are survivors of trafficking and exploitation, and
will work jointly with LAWRS’ policy team and the frontline teams.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We
particularly welcome applications from disabled and LGBTQ+ candidates as they are currently
underrepresented within the team.

Please keep in mind that if you are shortlisted for an interview, you will be
required to complete an exercise beforehand.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or
Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of
the contract will be considered for this position.

Deadline: Sunday 12th April
Interviews: the week commencing 11th May

 

THE ROLE

Job Title: Head of CRM

Reports To: Chief Executive

Location: Remote and hybrid working (occasional travel to SportsAid Head Office)

Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week

Contract: Permanent; part-time

Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.

CONTEXT & PURPOSE OF ROLE

SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders.  The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.  

Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage. 

Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.

You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.

BACKGROUND

Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development. 

SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.

We put athletes first.  We champion fairness and inclusion.  We work together.  We are ambitious and accountable. 

We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest.  For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars. 

SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.

KEY RESPONSIBILITIES

 CRM Strategy & Leadership

• Champion CRM adoption across all function areas.
• Serve as the internal subject matter expert on CRM best practice.
• Lead continuous improvement and optimisation of the platform.
• Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
• Act as Product Owner for Salesforce Nonprofit Cloud.

 Salesforce Nonprofit Cloud Implementation & Optimisation

• Lead final configuration, rollout and optimisation of:

• • Constituent management
  • Fundraising and donation management
  • Grants management
  • Beneficiary engagement
  • Programme and impact tracking

• Configure and manage:

• • Custom objects, fields, page layouts, record types
  • Validation rules and automation
  • Reports and dashboards
  • Permission sets and role hierarchy

• Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
• Manage sandbox environments, release cycles and change control.
• Liaise with external Salesforce implementation partners where required.

 Data Governance & Compliance

• Develop and enforce data governance policies and procedures.
• Ensure compliance with:

• • UK GDPR
  • Fundraising Regulator guidance
  • Charity Commission reporting requirements

• Maintain data integrity, security and role-based access controls.
• Implement duplicate management, data cleansing and quality assurance processes.
• Develop data retention and archival policies.

 Reporting, Insight & Impact Measurement

• Develop organisation-wide reporting frameworks.
• Build dashboards to support:

• • Fundraising performance
  • Beneficiary progression
  • Partner engagement
  • Impact reporting

• Ensure reliable KPI tracking aligned to Board reporting requirements.
• Support data-driven decision making at SMT and Board level.

 User Adoption & Training

• Develop and deliver a CRM training strategy for all staff.
• Create user guides, process documentation and onboarding materials.
• Provide ongoing support and troubleshooting.
• Establish and support CRM ‘champions’ (super-users) across function teams.
• Monitor adoption metrics and address any resistance to change.

 Supplier & Stakeholder Management

• Manage relationships with Salesforce partners and third-party vendors.
• Oversee licence management and budget control.
• Contribute to digital transformation projects across the charity.

ESSENTIAL SKILLS & EXPERIENCE

 Experience

• Substantial experience of a similar role within a UK charity (essential).
• Experience with:

• • Marketing Cloud Account Engagement (Pardot)
  • Experience Cloud
  • Payment integrations (eg Stripe, FinDock)
  • Grants management workflows

• Experience managing small CRM or data teams.
• Understanding of impact measurement frameworks in sport or social change.

Salesforce & Technical Expertise

• Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
• Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
• Strong understanding of:

• • Data model architecture
  • Schema design and object relationships
  • Flow automation (Salesforce Flow)
  • Validation rules and approval processes
  • Reports and dashboard development

• Familiarity with managing integrations using APIs, middleware or tools such as:

• • REST/SOAP APIs, Zapier or similar
  • Marketing automation integrations

• Experience in implementing and managing Salesforce Applications.
• Experience managing CRM data migrations.
• Understanding of role hierarchy, profiles and permission sets.

 CRM Leadership Experience (ideally involving Salesforce)

• Proven experience leading CRM implementation or major system transformation.
• Experience developing CRM strategies in a UK charity, membership or sport organisation.
• Experience driving organisational adoption and behavioural change.
• Demonstrable success improving CRM data quality and insight capability.

 Data & Governance

• Strong understanding of:

• • UK GDPR and data protection principles
  • Data governance frameworks
  • Information security best practice

• Experience implementing data quality monitoring processes.

Project & Change Management

• Experience managing system rollouts and phased releases.
• Familiarity with Agile or iterative delivery approaches.
• Strong stakeholder engagement skills across technical and non-technical audiences.
• Ability to translate operational needs into technical CRM solutions.

 Communication & Leadership

• Excellent written and verbal communication skills.
• Ability to influence senior leaders and Board members.
• Strong facilitation and training capability.
• Collaborative, solutions-focused and pragmatic approach.

 Personal Attributes

• Strategic thinker with strong operational delivery capability.
• Highly organised with attention to detail.
• Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
• Passionate about the power of sport to change lives.
• Committed to inclusion, diversity and safeguarding principles.

WHAT WE OFFER

• The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.

• A collaborative, supportive working environment where your ideas and contributions are valued.

• Professional development opportunities to enhance your skills and grow within the role.

• Flexible working: reasonable flexible, remote and hybrid working options are available.

• Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.

• Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.

• Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.

• Cycle to Work Scheme: available to all staff. 

• Death in Service Benefit: inclusion in company scheme. 

• Season ticket loan: an interest free loan is available to all staff.

• Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles). 

APPLICATION PROCESS

Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.

On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete.  Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).

Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

NOTES:

The SportsAid office is in London, but this role can be based remotely.

As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.  

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Interim Internal Communications Officer role. This position plays a vital part in ensuring staff feel informed, engaged, and connected through engaging content and dynamic channels, supporting the organisation’s strategic goals during a crucial transitional period.

Key Responsibilities:

• Collaborate with senior team members to develop and implement internal communications strategies that foster engagement and clarity.
• Craft compelling, accessible content for a variety of channels including intranet, newsletters, emails, posters, digital screens, and online communities.
• Interview colleagues and shape initial inputs into polished stories and updates, ensuring clarity and impact.
• Create basic multimedia assets, including graphics and short videos, to enhance internal messages.
• Manage regular content cycles such as weekly intranet news or newsletters, maintaining high standards and deadlines.
• Lead the production of email updates for colleagues and line managers, ensuring timely delivery and relevance.
• Support the organisation and promotion of internal events, including webinars, town halls, and conferences, from invitation creation to post-event follow-up.
• Maintain and update intranet pages, offering guidance to other teams on content management.
• Monitor and evaluate internal communication effectiveness through data analysis, recommending improvements.
• Act as an initial point of contact for internal communications queries, advising colleagues on content sharing best practices.
• Assist with media monitoring and active participation in team meetings, workshops, and planning sessions.
• Support the preparation of progress updates for trustees, volunteers, and donors by repurposing content and tracking distribution timelines.

Person Specification:

• Proven experience creating and distributing internal communications via digital and face-to-face channels.
• Experience supporting or delivering organisational events, both online and in person.
• Ability to produce engaging stories by interviewing colleagues and shaping content effectively.
• Familiarity with digital tools such as Microsoft SharePoint, Teams, Canva, and basic video editing software.
• Strong writing, editing, and storytelling skills, with an eye for detail.
• Excellent verbal communication and interpersonal skills, capable of building relationships across diverse teams.
• Organised, adaptable, and able to manage multiple deadlines with a collaborative approach.

What’s on Offer:

• Pay: £126.48 per day + £22.35 daily holiday
• Location: Hybrid – 2 days per week in Central London Office
• Contract: 4 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

What have you done today that really changed someone’s life?​

At Samaritans, every conversation that saves a life begins with someone choosing to give their time, care and compassion. Together, our team of more than 23,000 volunteers and 300 staff makes Samaritans what it is. Our people work side by side, creating a community that transforms lives every day.

We are now seeking an exceptional Executive Director of People and Culture to join our Executive Leadership Team, reporting directly to the CEO. In this role you’ll influence our strategy and champion the experience, culture and leadership that enables our people to thrive.

This is a rare opportunity to lead with heart and strategy, shaping a culture where volunteers and staff feel valued, connected and empowered to make a meaningful difference in the lives of people during crisis so no one feels alone in their darkest moments.
Samaritans is on an ambitious journey of change, we are evolving how we work, strengthening collaboration across the organisation and ensuring our systems, structures, culture and leadership enable us to meet growing need for our life-saving listening services.

You could not be joining us at a more pivotal time and the experience of our people has never been more important. We want Samaritans to be a place where people feel valued, heard and able to contribute fully to our cause. A place where connection, collaboration and compassion shape how we work together, so that we can continue to be there for all who need us now and in the years ahead in our mission to reduce suicide rates.

​As Executive Director of People and Culture, you’ll play a central role in our future. Every decision you make, every strategy you implement, and the culture you help us to shape within this role will matter to many, because when it comes to suicide, tomorrow really is too late.​

​Every day. Every hour. Every life

​

About the Role

As a member of the Executive Leadership Team, you’ll lead the People Strategy and provide executive leadership across the Samaritans community. You’ll ensure that our culture reflects our values of trust, collaboration, inclusion and high performance, connecting staff and volunteers in a shared purpose.

This role spans the full spectrum of people experience across staff and volunteering, from recruitment, engagement, development, and wellbeing, to pay and reward, equity, diversity, inclusion and retention, you’ll be providing strategic oversight that enables our volunteer and paid workforce to deliver life-saving impact.

You’ll help ensure Samaritans is an employer and volunteering organisation of choice, strengthening leadership, culture and people experience to support our ambitious transformation journey.

​

About You

We are looking for a values-driven compassionate and personable senior leader with a proven track record of leading people strategy, cultural transformation and organisational change. You’ll bring:​

• Experience leading and developing high-performing teams in complex organisations

• Expertise in driving culture change with measurable impact

• Ability to inspire and connect with both volunteers and staff at all levels

• Strategic and evidence-based decision-making aligned with organisational goals

• Passion for equity, diversity, inclusion and embedding lived experience in culture and decision-making

• Credibility, integrity, resilience, and the ability to lead people through change in a complex, purpose-driven organisation​

Full outline in the Job description file here. You can also read more about our future proofing plans here -​Our need for change​

You are someone who wants to see the real difference your leadership makes, not just in strategy documents, but in people’s lives.

This is a once-in-a-career opportunity to shape the culture, leadership and people experience that will allow Samaritans to be there for everyone who needs us, now and in the years ahead. Your leadership will directly influence how we connect, support, and empower those who change lives every day.​

If this sounds like you, and you’re looking for your next challenge, we’d love to hear from you.

The contract terms​

• Permanent contract​

• £110,000 per annum plus Benefits​

•  Our full time hours are 35 hours per week, but we are committed to flexible working ​and offer a hybrid approach to working. ​Members of our ELT are expected to be in person at one of our offices at least once a week and sometimes more. Due to the nature of our work, regular evening and weekend working is required of ELT members with time off in lieu given.​

• Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required.​

Criminal record check (DBS): ​We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.​

At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process. ​

​

About Samaritans:

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment pack for the role here. You can also visit our careers website to access this.​

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

To Apply

Please complete the online application form including the questions outlined below here, and submit these along with your CV, with a brief supporting statement.​

• ​Describe your experience delivering a People and Culture strategy within a complex organisation, what mattered most to you and what did you achieve? (300 words max)

​• Samaritans is on an ambitious journey of organisational change. Whilst describing a specific example where you personally led a significant cultural or organisational transformation, outline what would be important to you and what you would do in this role to quickly be instrumental in leading this change. (300 words max)

•In your own words - what makes you the right person for the Executive Director of People and Culture role at Samaritans? Outline how your unique leadership helps ensure our staff and volunteers feel valued, connected and able to contribute fully to our mission now and in the years to come? (300 words max)

• Our advert begins with the question: “What have you done today that really changed someone’s life?” What does that question mean to you as a leader, and how would you ensure Samaritans people see and feel how valuable their contribution is to our overall mission?(300 words max)​

At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

Applications close at Midnight 6th April.

​

Interviews

All applicants will receive notification of the outcome of their application, at the appropriate time.

The interview process will be in two possibly three stages, allowing enough time to connect with leaders and explore this great opportunity with candidates.​

In-person interviews will be taking place as outlined;​

First stage Interviews: London City Hub Office (Leadenhall ) on 16th or 17th April

Second stage Interviews: Ewell Office (Epsom, Surrey) on Monday 20th April

Final Interviews: Ewell Office (Epsom, Surrey) on Thursday 23rd April​

Please hold these dates in diaries if applying.​

Individual Giving Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Job Title: Duty Worker

Location: Hybrid working with a requirement to occasionally work at Head Office (Vauxhall, London) and co-locations across London
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement

Contract type: Full Time, Fixed Term (until March 2027)

Hours: 37.5 hours per week

We are recruiting for a Duty Worker who will support the Ascent Pan London Service in building sustainable referral pathways and joint working protocols with a range of partners working with survivors of domestic abuse.

The central duty team (3 duty workers) will work closely with Refuge’s 6 floating support workers and floating support manager, and each service in the partnership has dedicated management to provide support and oversight for staff, and lead on safeguarding and project management.

We are looking for somone who has proven experience of providing direct emotional and practical support to women as well as up-to-date knowledge of legislation relating to survivors of gender-based violence. The post-holder will also have excellent casework skills, good written and verbal communication skills, clear professional boundaries, and be a proactive team player.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am on 24 April 2026

Interview Date: 5 May 2026

Join our Psychology and Therapy Hub (PATH) and make a meaningful difference in everyday life for adoptive, kinship and care-experienced families. We’re recruiting an Occupational Therapist with specialist expertise in sensory processing/sensory integration and attachment-informed practice to deliver practical, trauma-informed assessment and intervention that strengthens regulation, participation and connection. 

• Make a difference that families feel every day: co-produce practical strategies that support calmer routines, better sleep, smoother transitions and greater participation at home, school and in the community. 

• Bring specialist sensory expertise: assess sensory processing and regulation needs and translate findings into clear, realistic plans for parents/carers and partner professionals. 

• Work at the sensory–attachment interface: use a trauma- and attachment-informed lens to understand behaviour and build felt safety and co-regulation alongside sensory strategies. 

• Thrive in an MDT: contribute an OT perspective to formulation-led work within PATH, collaborating with psychology and therapy colleagues to create joined-up support. 

• Flexible, UK-wide reach: deliver support primarily online with occasional travel for team days, training or commissioned work (as required and agreed). 

You’ll need: 

• HCPC registration as an Occupational Therapist. 

• Strong experience supporting children/young people and their parents/carers (including complex presentations). 

• Proven skills in sensory processing assessment and intervention, including regulation strategies, activity adaptation and environmental modification. 

• Confidence working in an attachment- and trauma-informed way with adoptive/kinship/care-experienced families (or closely related work). 

• Excellent communication and report-writing skills, able to translate specialist thinking into practical, non-judgemental guidance that families can use. 

ROLE PROFILE

JOB TITLE:

Occupational Therapist

ACCOUNTABLE TO:

Clinical Lead

RESPONSIBLE TO:

Clinical Director

HOURS OF WORK:

Full time / Part time

LOCATION:

Remote working with travel flexibility

DURATION:

Permanent

SALARY / GRADE:

Grade 8 - £43.471

KEY WORKING RELATIONSHIPS

•      Clinical Director and PATH Clinical Lead
•      PATH team
•      AUK staff
•      Children and adults accessing our services
•      Referrers and external agencies as appropriate

PURPOSE OF THE ROLE

The Occupational Therapist (Sensory & Attachment) will deliver high-quality, trauma-informed occupational therapy assessment and intervention to families with a history of adoption, kinship care and long-term fostering. The postholder will bring advanced expertise in sensory processing/sensory integration and the impact of early adversity, attachment disruption and developmental trauma on regulation, participation and family life. The role will work as part of a multidisciplinary team (MDT) within PATH, contributing to formulation-led support, practical strategies and therapeutic approaches that strengthen safety, connection, and everyday functioning at home, school and in the community.

MAIN DUTIES AND RESPONSIBILITIES

·Provide specialist assessment and intervention where sensory processing differences interact with attachment needs, developmental trauma, neurodiversity and emotional/behavioural presentations.

·Co-produce practical, strengths-based support plans with parents/carers and, where appropriate, the child/young person; provide clear strategies that are realistic for family life.

·Deliver evidence-informed interventions (1:1 and group-based as appropriate) including sensory-based regulation strategies, activity adaptation, routine design, environmental modification and caregiver coaching.

·Integrate attachment- and trauma-informed principles (e.g., PACE/connection-based approaches) into OT recommendations, ensuring strategies support safety, relational connection and felt security.

·Contribute to MDT formulation and case discussions, offering an occupational therapy perspective on function, participation, sensory-motor development and regulation

·Prepare high-quality written outputs including assessment summaries, recommendations, letters and reports suitable for families and professionals; contribute to documentation required for commissioning/regulated service evidence as needed.

·Support families to understand the sensory, neurodevelopmental and trauma/attachment factors that may underpin behaviour and distress, and to implement strategies safely.

·Maintain accurate, timely records in line with organisational policies, data protection and confidentiality requirements.

·Contribute to the development of resources (e.g., guides, webinars, workshops) that translate specialist OT knowledge into accessible tools for families and professionals.

·Contribute to delivery of training in your specialist area (sensory processing, regulation, sensory-attachment interface) internally and externally.

·Actively manage a caseload, prioritising risk and complexity, and working within agreed service pathways, timescales and outcome measures.

CRITERIA

Knowledge and Experience

•  Significant experience working with children and young people and their parents/carers.

•  Experience delivering assessment and intervention for sensory processing differences and regulation needs.

•  Experience delivering remote/online OT interventions and caregiver coaching.

•  Experience of group work (parents/carers and/or young people).

•  Experience of working with adopted children, previously looked-after children, kinship or long-term foster families (or closely related settings).

•  Strong understanding of attachment, developmental trauma and the impact of early adversity on regulation, behaviour and participation.

•  Ability to integrate sensory strategies with relational/attachment-informed approaches.

•  Training/experience in DDP, PACE, NVR, therapeutic parenting or other attachment-informed models.

•  Expert knowledge of sensory processing and sensory-based regulation strategies.

•   Ability to differentiate sensory needs from (and understand overlap with) trauma responses, anxiety, and neurodevelopmental differences.

•  Sensory Integration training (e.g., postgraduate modules) and/or recognised competency frameworks.

•  Knowledge of neurodevelopmental profiles (e.g., autism, ADHD, DLD, FASD) and how these can interact with trauma/attachment and sensory processing.

•  Ability to provide accessible psychoeducation to families and partner professionals.

Qualifications and Education

   •Degree/diploma in Occupational Therapy.

   •     Current HCPC registration as an Occupational Therapist. Postgraduate       training/qualification relevant to sensory integration, sensory processing or advanced   paediatric OT practice.

•  Evidence of continuing professional development (Essential)

•  Training in a range of therapeutic modalities e.g. DDP, Theraplay, BUSS model, Sensory Attachment Intervention (Essential)

Skills and Abilities

   •         Experience of working within an MDT and contributing an OT perspective to shared          formulations and plans.

•Leadership and support skills

•Group work skills

•A reflective and empowering approach

•Strong application of theory

•Creativity and innovative approach to service delivery

•A commitment to the voice of children and families

Accountability

•Consultant Clinical Psychologist

•Responsible for maintaining own professional standards

•Responsible for delivering practice within the policies and standards of the charity

Behaviours

•Demonstrates commitment to equality, diversity and inclusion in all aspects of role at      all times.

•Contributes to an open and honest culture

•Supports, encourages, and motivates colleagues.

•Encourages challenge, creativity and innovation.

•Leads by example.

•Values transparency and consistency.

•Understands the role of individual and collective accountability.

•Actively contributes to Adoption UK’s mission.

•Has a clear understanding of other colleagues’ roles and responsibilities

•Shares skills and knowledge.

•Promotes Cross Functional team working.

•Offers outstanding service to members.

•Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.

•Identifies and uses the most appropriate form of communication.

•Communicates clearly, seeking clarity when unclear and valuing the opinion of others.

•Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy

•Is responsive to colleagues, third party professionals and service users.

•Takes pride in own development.

•Enthusiastic and committed to achieving high standards and meeting agreed objectives.

•Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.

This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.

Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.