Engagement volunteer volunteer roles in birmingham

About Sense:

Every disabled person should have the opportunity to connect with others and be included in the world. Which is why we’re here, in people’s homes, centres and communities, focusing on the things a person can do, not what they can’t. We celebrate the moments of connection that bring more joy to life. Together, we always find a way, no matter how many barriers a person might face.

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

About the role:

As an Ice-Skating Support Volunteer, you’ll be joining our Sense Active team, supporting Sense’s Activity Facilitator, alongside another volunteer, with the delivery of weekly ice-skating sessions for disabled people with complex needs and their carers. With over 25 years’ experience, our facilitators deliver safe, enjoyable and inclusive ice-skating sessions. You’ll play an important part in supporting disabled participants and carers to develop their independence and confidence, socialise with others, and have a thrilling experience!

A DBS check will be needed due to the setting and the likelihood of regular contact with people we support. Don’t worry, we’ll guide you through this process.

Key responsibilities:

You’ll spend time supporting a range of activities, including:

· Standing and moving on the ice for extended periods of time (up to 3 hours).

· Supporting participants on the ice (physical and instructional support).

· Helping participants with collection and return of skates.

· Supporting carers to become more confident on the ice.

· Maintaining relationships with attendees and carers by taking the time to socialise and build rapport.

· Supporting the set-up and closing of activities.

· Exposure to cold temperatures and slippery surfaces.

Skills and qualities:

This role would suit you if you’re:

· A confident ice-skater able to skate at good level.

· Comfortable wearing ice skates and engaging in physical activity.

· Experienced in working with disabled people is desirable but not essential.

· Someone with a positive attitude and will enjoy the opportunity to learn more about working with disabled people.

· Patient, caring, positive and have good interpersonal skills

· Able to work as part of a team and take instruction from others.

· Passionate about Sense’s work to support disabled people.

· Calm, kind and have a friendly personality.

What we offer you:

As one of our volunteers, you’ll get:

· Full training on communication and engagement with disabled people with complex needs

· Full induction at the Ice Rink by our Sense Activity Facilitator

· Ongoing support and guidance from your team including access to personal development support

· Expenses for parking costs if driving to the venue

· Other reasonable expenses, prior to previous agreement.

· The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs

· A reference to support future applications for paid or voluntary roles.

· Support from our Mental Health First Aiders, should you need it.

Our values:

Everything we do is underpinned by five core values. These values shape the way we work every day. Our values are:

· We include

· We collaborate

· We find a way

· We challenge

· We celebrate

Position Overview:
The Programme Coordinator provides critical administrative and logistical support to ensure the smooth operation of the employability and skills development programme. As the first point of contact for participants, this role focuses on managing inquiries, maintaining records, coordinating schedules, and facilitating seamless communication between participants, trainers, and stakeholders. The Programme Coordinator plays a vital role in ensuring participants feel supported and programme activities are delivered efficiently.

Key Responsibilities:

1. Participant Engagement & Support:

   • Serve as the primary contact for participants, responding to inquiries via phone, email, or in person, and providing guidance on programme logistics, enrollment, and resources.

   • Manage participant registration, onboarding, and attendance tracking for workshops, training sessions, and events.

2. Administrative Coordination:

   • Maintain accurate and up-to-date participant records, including personal details, progress updates, and post-programme employment outcomes, ensuring compliance with data protection policies.

   • Schedule and coordinate meetings, training sessions, and stakeholder events, including room bookings, material preparation, and calendar management.

3. Documentation & Reporting:

   • Prepare and distribute programme-related materials, such as handbooks, training agendas, and certificates of completion.

   • Assist in compiling data for reports on participant engagement, attendance, and feedback to support programme evaluation.

4. Logistics & Communication:

   • Manage programme logistics, including training materials, technology setups, and participant resources.

   • Draft and send routine communications (e.g., reminders, updates) to participants, trainers, and partners.

5. Compliance & Record-Keeping:

   • Ensure all participant files and programme documentation adhere to organisational policies and grant requirements.

   • Support audit processes by maintaining organised participant consent forms, evaluations, and feedback records.

Required Qualifications:

• Education: A high school diploma is required; an associate’s or bachelor’s degree in administration, communications, social sciences, or a related field is preferred.

• Experience:

  • 1–2 years in administrative support, customer service, or programme coordination, preferably in education, non-profits, or workforce development.

  • Experience managing high-volume inquiries and maintaining detailed records.

• Skills:

  • Exceptional organisational skills with the ability to prioritise tasks in a fast-paced environment.

  • Strong verbal and written communication skills, with a customer-service-oriented approach.

  • Proficiency in Google products (Forms, Docs, Sheets, Slides) and familiarity with databases or CRM systems.

  • Attention to detail and commitment to accuracy in data entry and reporting.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Join our Board - Trustee Opportunities at Planning Aid for London

Do you believe everyone should have a say in how their neighbourhood changes? Planning Aid for London helps communities across the city influence decisions that shape their lives.

Planning Aid for London (PAL) is looking for two new trustees to help us deliver our ambitious five-year strategic plan.

We are entering an exciting new phase of growth as we work to become financially sustainable and expand our reach. We are especially keen to hear from applicants with experience in communications, fundraising, charity finance, and volunteer-led service delivery.

The role is a great opportunity for someone who is passionate about helping residents to have a voice in planning the future of their neighbourhoods and who enjoys working collaboratively with other trustees to make that happen.

As a trustee, your role will involve

• Overseeing and contributing to the implementation of our five-year strategic plan
• Offering an external perspective and constructive challenge
• Provide insight, challenge, and constructive support to the staff and volunteer team
• Champion PAL’s mission and help us grow our impact

You don’t need previous board experience, we’ll provide induction and support to help you succeed.

Time Commitments

• The Board meets every 6 weeks (usually online, from 6.00-7.30pm)
• There may be occasional ad-hoc meetings, agreed in advance with the Board separately
• Trustees are also invited to attend the AGM and occasional outreach events. We aim to keep meetings accessible and flexible.
• Additional hours may be required as part of fulfilling the role

​What We Offer

As a trustee, you will play a key role in shaping Planning Aid for London’s work and strengthen our organisation. You will connect with other professionals from across the built environment who share a commitment to helping communities in London to participate meaningfully in the planning process.

Person Specification

Essential Skills

• Commitment to Planning Aid for London’s mission and values
• Ability to work collaboratively and think creatively
• Willingness to attend meetings and follow up on agreed actions

Desirable Skills

Finance & Fundraising Trustee

We are looking for someone who can help strengthen our financial sustainability and guide sound governance as PAL grows. You’ll bring:

• Experience in finance, accounting, or business management
• An understanding of financial reporting and charity governance (or the willingness to learn)
• Insight into charity fundraising, income diversification, or donor engagement 
• A collaborative mindset, with the confidence to ask the right questions and support decision-making

Communications & Engagement Trustee

We’re seeking someone who can help raise PAL’s profile and share the impact of our work across London’s communities. You’ll bring:

• Experience in communications, PR, marketing, or public engagement
• Understanding of digital and social media strategy, including storytelling and audience growth
• Experience working with community groups, campaigns, or advocacy initiatives
• Creativity and strategic thinking to help shape PAL’s message and visibility

Additional desirable experience for both roles

• experience in the built or natural environment (planning, architecture, urban design, housing, environmental or community engagement)
   

How to Apply

Please send a short CV and cover letter (max 2 pages) explaining your interest and how your skills align with the role. If you’d like an informal chat before applying, please contact us through the form or via the contact page on the PAL website.

Deadline EXTENDED: Sunday 16th November 2025, (11:59pm)
Shortlisted applicants will be invited for a short online discussion around w/c 17th and w/c 24th November.

Diversity & Accessibility Statement

Planning Aid for London’s main aim is to help support greater diversity and inclusion in the planning system. We work to empower people to have real influence over decisions about their environment and communities and welcome opportunities from anyone who would like to help us to achieve that.

We are committed to building a diverse and inclusive board. We especially welcome applications from people underrepresented in the planning and charity sectors including people from Black, Asian and minority ethnic backgrounds, disabled people, women, and those from lower-income backgrounds. Please let us know if you need any adjustments to take part in this process.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to

· Make you feel welcome, included and respected in line with our values and behaviours

· Support you in having a positive and impactful experience at Cats Protection

· Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food

· Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy

· Provide you with access to learning, development and engagement opportunities

What we need from you

● A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us

● Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction

● A willingness to complete some training in order to provide high standards of cat welfare

● Introduce cats to prospective adopters so they can find their forever home ● You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

Overview

No Panic is a national self-help charity, which supports people with a range of anxiety problems, including panic attacks, OCD, agoraphobia, social phobia and health anxiety.

We are looking for a skilled volunteer to co-ordinate our General Awareness Team, remotely.

Activities

The General Awareness Team Co-ordinator is responsible for maintaining an accurate list of organisations that can be contacted about the No Panic Helpline and assigning organisations to organisation contactors, and is also responsible for working with members of No Panic to share their anxiety stories with the media.

We anticipate this volunteering will take up about 4 hours of your time per week.

We ask our volunteers to commit to at least a year.

Desired Skills

The successful applicant will be capable of building and maintaining systems that can be used to distribute tasks among the team, and will be committed, proactive and well organised.

A reference will be required.

Support

The General Awareness Team Co-ordinator will be supported by the Awareness Officer and the No Panic office.

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

From elderly moggies to energic kittens, every day across the UK cats and kittens are in need of a temporary place to stay, and lots of love and TLC! We need more fosterers like you to provide a safe, temporary haven for cats and kittens and provide them with everything they need before they get their chance to land on their four paws and make a house a home.

You can expect us to

· Make you feel welcome, included and respected in line with our values and behaviours

· Support you in having a positive and impactful experience at Cats Protection

· Ensure you have all you need in place to foster the cat(s) in your care, for example equipment and food

· Cover all your foster cats’ expenses and agreed out-of-pocket expenses in line with our Expenses Policy

· Provide you with access to learning, development and engagement opportunities

What we need from you

● A stable, safe and compassionate environment in your home or in a purpose-built pen in your garden provided by us

● Enrich the cats’ experience in care including play, exercise and appropriate handling/interaction

● A willingness to complete some training in order to provide high standards of cat welfare

● Introduce cats to prospective adopters so they can find their forever home ● You can find out more about being a Fosterer on our website

Time expectation

Our volunteer fosterers usually spend around one and a half hours per day (around 10 to 13 hours per week) in this role, but this might vary depending on the number of cats or kittens in care.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Award-winning theatre company One Tenth Human is seeking people with a passion for developing children’s STEM potential to join our Board of Trustees. Could you help us succeed with our next adventures?

One Tenth Human is an award-winning theatre company based in Lancaster, led by Artistic Director Sarah Punshon. We are a registered charity (no. 1195497), on a mission to empower primary-age children with better stories about their own potential. We explode myths and expectations when it comes to science, technology, engineering, arts, and maths (“STEAM”) because too many children reach adulthood believing these subjects are not for “people like me”. We want to change this.

We create and tour interactive theatrical adventures nationally to arts venues, libraries, schools, and village halls. Since our formation in 2016, we have been commissioned and co-produced by Shoreditch Town Hall, Z-arts, China Plate, Polka Theatre, Tutti Frutti, Big Imaginations, ARC Stockton, The Dukes Lancaster, and Lancaster Arts. We reach nationally, but are deeply embedded in our local region, working closely with schools, community groups, charities, and higher education partners to incubate new work and give more children the chance to take part in our life-changing adventures.

Our current Board has expertise in the arts, business management, charities, and STEM public engagement. You can find out more about them here.

The Board meets for 90 minute meetings every quarter on Zoom, with occasional in-person Away Days.

Written information is sent out a week before each meeting, requiring careful reading and consideration. Trustees may take on additional tasks suitable to their area of expertise between meetings, but the role is fundamentally one of governance and strategic guidance.

We are currently recruiting for Board members with the following skills:

(A) Financial Management Trustee. We are seeking a Board member who would be able to support our financial management, working with the Treasurer (and our accountant) to oversee financial planning, processes, and compliance. Your experience might be an accountancy qualification, experience with charity financial management, experience in business, or similar. Your role would include joining our Budget Working Group, which meets quarterly, one to two weeks before each Board meeting.

(B) Board Members. More broadly, we are keen to recruit Board members who have any one (or more!) of the following areas of expertise:

• ○  Marketing/PR;

• ○  Fundraising / philanthropy;

• ○  Charity governance / legal;

• ○  IT;

• ○  Children aged 3-10 years - whether as a teacher, parent, carer, or volunteer;

• ○  Education, particularly primary education;

• ○  Science, technology, engineering or maths: this might mean in industry, in academia, in

  museums, or another public engagement area. In addition, we expect all Board members to have:

• ○  Interest in our work

• ○  A commitment to diversity, equity and inclusion across all aspects of society

• ○  The equivalent of about 1 day per month to devote to us.

  We would be particularly interested to talk to applicants who are based or have networks in the North-West, but this is not essential. Our meetings are via Zoom and current Trustees are based in Manchester, Leeds, York, and London.

Job description:

Job Title: HR Recruitment Assistant
Location: Remote (UK-based)
Department: People & Culture
Reports To: Manager: HR Recruitment

About QuilomboUK

QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.

Role Overview

As the HR Recruitment Assistant, you will primarily focus on managing and scheduling interviews for various positions across the organization. The ideal candidate will have a deep understanding of recruitment processes, exceptional screening skills, understanding of the onboarding process and the ability to engage and evaluate candidates effectively.

Key Responsibilities

Interview Management: Take ownership of the end-to-end interview process, from scheduling and coordinating interviews to conducting them. Ensure a seamless and professional experience for both candidates and hiring managers.
Candidate Evaluation: Conduct interviews, assess candidate qualifications, skills, and cultural fit, and provide feedback to hiring managers. Use behavioural interviewing techniques and other assessment tools to gauge suitability.
Stakeholder Communication: Collaborate closely with hiring managers to understand role requirements, team culture, and key competencies needed for each position.
Candidate Engagement: Build strong relationships with candidates, providing them with timely updates and ensuring a positive candidate experience throughout the process.
Reporting & Analytics: Track and report interview metrics, including candidate feedback, time-to-hire, and any recruitment challenges. Use data to continually improve the interview process.
Onboarding Support: Work closely with HR colleagues to ensure a smooth transition from interview to onboarding for successful candidates.
Compliance & Record Keeping: Ensure that all interview processes adhere to company policies, legal requirements, and best practices. Maintain accurate and up-to-date records in the applicant tracking system (ATS).

Key Skills & Qualifications

Experience: 1+ years of experience in recruitment, specifically in conducting interviews and managing the interview process.
Education: A degree in Human Resources, Business, or a related field. CIPD Level 3 or equivalent is a plus.
Interviewing Expertise: Strong background in conducting interviews, including using behavioural and situational interview techniques.
Communication Skills: Excellent interpersonal and communication skills, with the ability to engage and influence candidates and hiring managers effectively.
Attention to Detail: Ability to assess candidates thoroughly and provide insightful feedback to ensure the right hiring decisions are made.
Technology: Proficiency in Applicant Tracking Systems (ATS) and MS Office. Familiarity with interview scheduling tools and recruitment platforms is beneficial.
Problem-Solving: Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

The Professional Development Programme with Quilombo UK is a 16-week unpaid Professional Development Programme. It requires a commitment of at least 12 hours per week, typically across two 6-hour workdays (Monday to Friday).
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Why Join QuilomboUK?

• Impact: Shape narratives that advance social justice and employee belonging.
• Creativity: Experiment with multimedia storytelling in a values-driven environment.
• Culture: Join a collaborative team where authenticity and courage are celebrated.
• Flexibility: Remote work with autonomy and opportunities for growth.

Help Us Build a Brand That Speaks to the Streets

Urban Youth is a bold new grassroots charity lighting up London’s inner-city neighbourhoods. We’re here for the 11–19-year-olds growing up in high-pressure environments—where creativity, resilience, and raw potential collide. Our mission? To smash barriers, reduce crime, and create spaces where young people feel seen, heard, and celebrated.

We’re launching powerful programmes that spark growth, build confidence, and honour identity. Now, we need a logo that hits different—something that feels like London, sounds like youth, and looks like change.

The Role: Volunteer Graphic Designer

We’re looking for a visionary designer to craft a logo that pulses with urban energy and speaks directly to young Londoners. This is your chance to shape the face of a movement—one that’s rooted in community, culture, and creativity.

You’ll be:

• Designing a logo that’s fresh, gritty, and emotionally resonant for youth in London’s inner boroughs.

• Channeling the spirit of streetwear, grime, drill, spoken word, and skate culture.

• Collaborating with our founding team to reflect our values: dignity, defiance, and grassroots power.

• Creating a visual identity that young people want to wear, tag, and rep with pride.

What We’re Looking For

• A designer with a sharp eye for urban aesthetics and visual hierarchy.

• Experience (or deep passion) for youth-led design, street culture, or community branding.

• Someone who thrives independently but values feedback and collaboration.

• A portfolio that shows boldness, clarity, and emotional punch.

Why Join Urban Youth?

• Be part of something raw, real, and revolutionary—from day one.

• Use your skills to uplift young voices and shape a brand that matters.

• Gain hands-on experience in grassroots charity branding and youth engagement.

• Join a team that’s passionate, unapologetic, and ready to make noise.

Ready to Apply?

If you’re fired up to help build a brand that speaks to the streets and uplifts young Londoners, we want to hear from you. Send us your portfolio, a short cover letter, and any initial ideas or inspirations you’d love to explore.

Let’s build something unforgettable—together.

URBAN YOUTH

Your City. Your Vibe. Your Design.

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed

· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies

· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board

· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes

· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.

· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records

· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies

· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission

What do we expect from the Deputy Chair?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion

· Reliable, organised, and able to manage tasks independently

· Good written and verbal communication skills

· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools

· Ability to maintain confidentiality and act with integrity

· Respectful, inclusive, and collaborative working style

· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity

Desirable:

· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting

· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector

· Experience facilitating or supporting meetings and group discussions

· Ability to resolve conflict or challenges with empathy and professionalism

· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality

· Awareness of diversity, equity, and inclusion best practices

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.

At present we are working towards being fully operational, over the next year Living Reasons will be looking to expand its reach.

The role

As a Volunteer Outreach Coordinator with Living Reasons, you will play a key role in connecting people and communities with our mission. This remote role focuses on finding creative and innovative ways to engage new supporters, build partnerships with local businesses, and strengthen community links. Working primarily online, with opportunities to connect in your local area, you will help raise awareness of our work, communicate our message, and develop meaningful relationships that support the growth of the charity. By fostering engagement and exploring new ideas for community-led projects, you will contribute to building a stronger support network and, where appropriate, generate vital income through donations.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)