Enhanced housing management worker jobs in Liverpool

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Crisis Skylight Merseyside offer direct services to people who are homeless or at risk of homelessness. Alongside our frontline service offer, we develop and lead strategy and partnership projects to deliver positive change for homeless people in Merseyside.

Location: Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm

Salary: £38,645 per annum

About the role

As a Coach Lead Worker in the Coaching team, you will play a key role in supporting individuals that are homeless or at risk of homelessness. You will work with people who have varying levels of engagement with the service: some will work with you in a more planned and structured way, and some are in more complex situations and will require support from other agencies.

As a Lead Worker you will:

• Support members to develop and follow a personalised plan to end their homelessness sustainably.
• Empower and upskill members to be proactive in their accommodation search and access other relevant support services to meet their needs.
• Provide support with practical aspects of their route out of homeless, including access to housing, benefits, and other relevant needs.
• Lead Work a caseload and provide effective case management in line with the Crisis Case Management Framework.

The key to success will be your ability to make collaborative, consistent and psychologically informed relationships with members, services, colleagues, and partner organisations.

Skills, knowledge, and experience vital to succeeding in this role:

• Passionate about and dedicated to ending homelessness sustainably.

• Comprehensive understanding and experience of accessing housing via private rented sector, local authorities, housing associations, supported providers and others.  

• Good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation 

• Proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experienced homelessness. 

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
• Flexible and adaptable to change. 

• Strong team player, able to use own initiative and reflect on your own practice. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions in the application form, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 5th July 2026 at 23:59

Interview date and location: Tuesday 14th July 2026, in-person at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Interview process: Competency-based interview

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Sessional Assessing Social Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role: Self-employed Form F Assessor

Locations: Applicants must live within the following areas, North West, Merseyside, Sefton, Liverpool, Greater Manchester, Manchester, Stockport, Tameside, Bolton, Oldham, Lancashire, Rochdale, and Wigan.

As a charity, we are committed to ensuring that our resources are directed towards supporting our children. For this reason, we are only able to consider applicants who live within the required geographical areas, as supporting roles outside these locations would create additional costs.

Pay - £2,250 per Form F Assessment / £37.50 per hour,  plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 55p mileage.

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are recruiting sessional assessing social workers to undertake Form F assessments. Our assessments are undertaken face to face. Applicants must live within the following areas, North West, Merseyside, Sefton, Liverpool, Greater Manchester, Manchester, Stockport, Tameside, Bolton, Oldham, Lancashire, Rochdale, and Wigan.

Key Duties for Form F Assessors include:

• To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
• To visit personal referees as identified on application form for prospective foster carers.
• To ensure that all checks and references are undertaken and completed.
• To provide to the supervisor, regular written updates of the draft assessment.
• To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
• To be available for supervision, consultation or liaison as required.
• To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
• To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
• To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.

Rates of Pay for Form F Assessors

• £2,250 per Form F Assessment / £37.50 per hour,  plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage
• £37.50 per hour for assessments which are not completed, and any other piece of work.

Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements. 

You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).

An Enhanced DBS check will be required for this role and will be undertaken  by TACT on your behalf.

Closing Date: Wednesday 8th July 2026

Interview Date: Tuesday 16th July 2026

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

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