Enquiry officer jobs in Charing cross, greater london

As our Senior Operations Officer you will develop and provide an excellent operational and administrative support function across the charity, with primary responsibility for Executive Assistant duties and supporting key charity projects. AI interest and curiosity highly desirable to support our innovation journey.

Who are we and what do we do? We're the UK's leading ovarian cancer research charity, working on early detection, prevention and treatments so that no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution.

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years.

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades.

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight. So, we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis.

Scope of the role

· EA support to Chief Executive and Leadership Team, Chair, Board of Trustees and Committees (55%)

· Administrative and project support to the Director of Finance & Operations and HR Consultant covering Finance, IT, HR, Volunteer Management and Operations (35%)

· Administrative support to wider charity teams (10%)

Key areas of responsibility:

Executive Assistant Support to CEO and Leadership Team

· Provide comprehensive PA support to the Chief Executive, including proactive diary management, anticipating needs, and coordinating complex schedules

· Prepare for team meetings and other key meetings, including agenda compilation, document preparation, and follow-up actions

· Support the preparation of high-quality presentations and key documents for internal and external stakeholders

· Organise and coordinate team events, including summer and Christmas parties, team lunches, and ad hoc meals and events

· Provide responsive tech support and troubleshooting to the CEO and Leadership Team, helping them make effective use of available tools

Support to the Director of Finance & Operations and HR Consultant

· Finance and IT – Provide administrative and project support across finance processes; troubleshoot and resolve technical issues in collaboration with the Director of Finance & Operations

· HR – Collaborate with the HR Consultant across the employee lifecycle, including recruitment administration, new staff induction and onboarding, leaver processes, and learning & development initiatives

· Volunteer management – Support the recruitment and ongoing engagement of volunteers, ensuring positive volunteer experiences

· Operations & innovation – Lead the continuous review, improvement and maintenance of internal processes, policies and procedures. Identify and explore opportunities to implement AI tools and automation to enhance operational efficiency

· Reporting – Assist the Director of Finance in preparing comprehensive quarterly performance reports

· Supplier relations – Maintain and develop excellent supplier relationships through regular meetings and communications, continually looking for ways to work more effectively together

Board of Trustees support

· Schedule and coordinate Board and Committee meetings, ensuring all logistics are managed smoothly

· Provide wider governance support, acting as a key liaison point for the Chair, Board of Trustees and Committee members

Support to wider Charity Team

· Act as the first point of contact for the charity, managing the Info@ inbox, responding to phone enquiries, and supporting the postal process with professionalism and warmth

· Support the Fundraising Team with accurate and timely data entry

· Respond to general enquiries to the charity, either directly or by coordinating with relevant team members

· Provide flexible ad hoc administrative support across teams as needed

· Schedule virtual and in-person meetings efficiently, including booking appropriate venues

Person specification

At Ovarian Cancer Action, we value confidence, positivity, resilience and passion. We recognise that attitude, approach to work, and how you engage with fellow team members are just as important as your technical skills and abilities.

Essential experience

· Demonstrable experience working in a role requiring high-level administrative, organisational and interpersonal skills in a professional environment

· Experience delivering excellent, detail-oriented cross-functional administrative support

· Strong track record of providing internal and external customer care and building productive relationships

· Experience communicating to a high standard, particularly via phone and email, with a variety of stakeholders at all levels

· Experience developing, embedding and following processes to deliver excellent administrative and project support

· Experience working with confidential and sensitive information, demonstrating discretion and sound judgment

· Proficiency in Outlook and Microsoft Applications, including Word, Excel and PowerPoint (experience with Microsoft Teams and SharePoint is desirable)

Our benefits and flexible working

 · Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. To support you in doing just that we take a pro-active approach to the conversations we have with staff and candidates around working patterns. We are therefore open to considering a variety of flexible working options, welcoming these discussions right from the application stage through to the different stages of life and career, supporting the changing needs of your work-life balance.

· Annual leave: We offer much more than the statutory amount of annual leave. In addition to 25 days annual leave and eight days of public holidays per year, three days are also given to be taken between Christmas and New year, so that in total you can receive up to 36 days paid leave.

· Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.

· Healthcare plan: To support your health and wellbeing, we have partnered with Simplyhealth to offer cash back on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.

· Gym discounts: As part of the Ovarian Cancer Action’s healthcare plan you will be able to claim discount on gym membership at participating gyms.

· Eye test and financial support with glasses if needed when using a VDU at work.

· Maternity and paternity pay: The early days of raising a family are so important; you need time to adjust to the physical, emotional and practical changes. To support this, we offer additional enhanced maternity and paternity pay for eligible employees.

· Training and development opportunities: We want everyone at Ovarian Cancer Action to have a growth mindset, always striving to improve and not worried about failure. We are therefore always looking for ways to support and encourage you to grow as the charity grows and will work on an individualised learning and development plan for you each year.

· Employee Assistance Programme: Your well-being is important to us and to help support this our employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line to support personal and work-related issues.

· Social events for the team: We believe work should be fun and to have the opportunity to enjoy the great team we work with. To give you a flavour of this, please ask how our guided tour around the East End of London went, highlighting how women were involved in the area's vibrant history.

Our commitment to equality, diversity, and inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities.At Ovarian Cancer Action, we firmly believe that embracing diversity, promoting equality, and fostering inclusivity are not just buzzwords but essential values that drive our success. We understand that a diverse workforce brings together unique perspectives, experiences, and talents, which ultimately fuels innovation and enhances our ability to better serve the communities we serve and work with. 

Don’t meet every single requirement?   Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

Database Manager

Full time – 35 hours per week Monday to Friday

Location: London

Hybrid Working available

Would you like to help families with seriously sick children in hospital stay together? Then join The Sick Children’s Trust as our Database Manager.

We have an exciting opportunity to support a super friendly, motivated and supportive Finance and Database Team.

The role is conveniently located near Liverpool Street and hybrid working is available.

You will report to the Director of Finance, line manage one Senior Database Officer and be responsible for managing The Sick Children’s Trust’s database, Donorflex, ensuring accuracy and integrity of data is maintained to a high standard. Your responsibilities will include ensuring that fundraising income is processed correctly and coded in line with organisational procedures, and that service user data is updated on an accurate and timely basis, ensuring GDPR-compliant records. You will be the first point of contact, alongside the Senior Database Officer, for day-to-day database queries, providing essential support to ensure the database is effectively managed and continues to meet the organisation’s operational requirements.

Duties will include:

• Overseeing the processing of all income transactions into the database on a timely basis
• Line manage, coach and support one Senior Database Officer
• Processing service user information into the database on a timely basis
• Responsible for all Gift Aid management
• Producing scheduled and ad-hoc data selections for mailings as requested
• Analyse and produce reports using database data to support other areas of the Charity in their strategic decision-making
• Responding to queries from staff in all areas of the Charity on database use, income coding and service user data 
• Leading on developing and streamlining the database processes and use of the database across the whole Charity, managing integrations between the Database and Finance system

About you

You have experience of managing a CRM database and working in a finance and database team, ensuring you can hit the ground running. Your skills and knowledge ensure you are confident in carrying out day-to-day and monthly database processes and enable you to provide managers advice of these processes.

You have experience of line managing and mentoring, supporting your direct report’s continued development and success.

You have proficient IT skills, particularly Microsoft Excel, and good working knowledge of database software are a given.

You have strong organisational skills, an eye for detail to ensure accuracy and strong numerical skills.

Just as importantly, you have strong interpersonal skills to support colleagues and to work as a good team member.

Benefits

We can offer an attractive benefits package to all our employees to support a healthy Work-Life balance, including hybrid working, enhanced annual leave, family friendly policies and employee assistance programmes.

If you are interested in applying, more details about this role and The Sick Children’s Trust may be found in our recruitment pack.

If you wish to apply for the role, please complete the questions in this application and submit your CV and cover letter demonstrating how you meet the person specification.

Closing date 31 January 2026

We are reviewing applications as they are received so early application is advised.

We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley. 

This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three. 

The starting salary is circa £32,000 - £40,000 per year depending on your experience.

The Role

As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed. 

You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.

In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections. 

What we'll need from you:

Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.

You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems. 

Along with:

• A good understanding of contract management and compliance
• Experience of working with Service Level Agreements (SLAs)
• An understanding of the provision of support services to vulnerable tenants
• Experience of report writing
• The ability to collate and analyse data

Your own transport would be an advantage but is not essential. 

What we can offer you

As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

Team: Information Governance

Location: Remote

Work pattern: Mon-Fri, 35 hours per week

Salary: Up to £32,813.57 per year

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Information Governance Officer:

- Ensure we handle personal data responsibly and comply with data protection laws

- Help maintain systems and processes that keep information secure and protect privacy

- Monitor and review data protection training across the organisation

- Respond to data protection requests in a timely and accurate manner

- Investigate potential data breaches and assist with resolution

- Support with audits related to information governance and compliance

- work with teams to ensure their activities are compliant with data protection legislation

- Carry out administrative activities as required

About the Information Governance team:

The Information Governance team develop, deliver and maintain the essential systems and processes that underpin information governance and data protection compliance. The team is small but sits within the wider IT and Data Governance department.

What we’re looking for in our Information Governance Officer:

- Experience in a relevant, data governance role

- ISO Certified GDPR qualification or equivalent

- Experience of responding to data protection requests and enquiries

- Experience of reviewing compliance documentation and process maps

- Experience reviewing compliance training material

- Strong ability to work alone, on initiative

- Excellent organisational and communication skills and attention to detail

- Broad knowledge of data protection legislation (GDPR, DPA 2018, PECR)

- Fundraising compliance would be an advantage

What we can offer you:

- range of health benefits

- 26 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 19th January 2026

Virtual interview date: w/c 2nd February 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Are you ready to make headlines and drive change? If you have a flair for creative storytelling, a passion for all things preloved, and a commitment to sustainability, this is your moment to the join the UK’s leading charity retailer.

Join the British Heart Foundation as a Senior Press Officer and play a pivotal role in shaping national campaigns that inspire millions to shop, donate, and volunteer. This is your chance to make a real impact, helping fund lifesaving research while driving positive change in the way people think about charity retail.

We’re looking for an enthusiastic Senior Press Officer to join our dynamic Media team to support the charity’s retail arm. Drawing on your experience in a busy press office and your understanding of the media landscape, you’ll help create, manage and deliver effective and creative media campaigns that connect with people, spark conversations and challenge the perceptions of charity retail.

You’ll be part of a team that thrives on collaboration and fresh ideas and with your experience, you’ll help manage multiple projects with competing deadlines. We turn those challenges into opportunities and deliver campaigns to an exceptional standard.

You’ll play a key role in our fast-paced press office, spotting opportunities, and responding to media enquiries. You'll participate in our out of hours service on a rotational shift basis.

About you

What we’re looking for:

• Proven experience as a Senior Press/Media Officer or Press/Media Officer ready to take the next step and lead with confidence.
• Excellent communication and creative skills – a natural storyteller with a flair for crafting accurate, engaging and compelling written and verbal communications.
• Media knowledge – a strong understanding of the media landscape and what makes stories resonate and truly drive impact.
• Retail savvy – a strong understanding of the retail landscape, paired with a genuine passion for charity retail and all things preloved.
• Problem solver – someone who approaches challenges with creativity, resilience and turns obstacles into opportunities.
• Campaign leadership – skilled in writing and pitching press releases to national media, with a track record of leading successful campaigns and landing coverage.
• Relationship builder – ability to foster strong connections with journalists, internal stakeholders and colleagues alike.

Working arrangements

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

The role will also involve travel across the UK for shoots and campaigns.

Working hours are 9-5, Monday to Friday. Plus you'll participate in our out of hours service on a rotational shift basis.

Executive Assistant 

Reports to: Chief Executive 
Location: Remote, with some attendance at our office in Victoria, SW1 and other meetings as required, plus 5 Annual Staff days per year 
Hours: 28 hours per week preferable, however we will consider 21 hours per week 

 Salary: £30,000 - £35,000 FTE (FTE 35 hours per week) 
Contract: Permanent 
Interviews: Tuesday 27th January online via TEAMS 

About AdviceUK 

AdviceUK is a small, growing charity working to improve the lives of people in need of advice through the support it gives to its members. We currently have 650 members, who last year supported 2.8 million people with free advice on a diverse range of issues including debt, benefits, housing and immigration. 

This is an exciting time to join us. In 2024, we launched our new three-year strategy to develop our services to members and strengthen our organisational capacity. 

As part of our continued growth, we are now seeking an Executive Assistant to join our team and support the Chief Executive to work effectively with the Board and to support the senior leadership team. 

Role Purpose 

We are looking for an organised and proactive Executive Assistant to join our team. The Executive Assistant plays a critical role in supporting the Chief Executive (CE), the Senior Leadership Team (SLT) and the Board of Trustees to work efficiently and effectively together to achieve AdviceUK’s strategic objectives, to the benefit of people seeking advice and the communities served by our members

This is a diverse and dynamic role in a fast-paced, purpose-driven environment — ideal for someone who is solutions-focused, aligned with our mission, and thrives in a collaborative, small-team setting. 

Please note: We are open to flexible working proposals, but the role will need to work on a Friday and attend three Board meetings a year that are held online from 5-7pm. Please include the details of any flexible working proposals you would like to make in your application. 

Key Responsibilities 

 1.1 Provide proactive and effective support to the Chief Executive (CE) by 

• Managing the flow of information to and from the CE, filtering communications and acting to resolve issues; referring internal and external enquirers to the correct person whilst recognising urgency/importance of the enquiry. 

• Being the friendly and approachable gatekeeper for the CE internally, ensuring they are accessible to staff and trustees whilst setting appropriate boundaries around their time and availability. 

• Proactively managing correspondence, including email, Teams, telephone messages, meeting requests, responding where appropriate and/or briefing the CE. 

• Manage the CE’s diary proactively and in line with their priorities; ensuring they are fully briefed for all internal and external meetings and events. 

• Exercise judgement, flexibility, tact and sensitivity in time management and in managing potential diary conflicts, having due regard for AdviceUK priorities. 

• Ensure confidentiality is maintained at all times, managing electronic and paper-based information systems in line with GDPR.Collate, input and circulate important information to defined stakeholders. 

• Be responsible for the CE’s travel arrangements and meetings, including coordinating travel, accommodation, and itineraries. 

• Represent the views of the CE to colleagues and others accurately through clear communication. 

1.2 Assist with budget and expenditure management for the CE, including submission of monthly expenses 

1.3  Assist the CE in their line management of staff by co-ordinating performance  reviews within defined timelines; ensuring agreed training and development  actions are delivered in liaison with the HR team. 

1.4 Draft correspondence, reports, presentations, and meeting agendas as  requested by the CE 

1.5  Maintain accurate and organised digital and physical files that are  appropriately accessible to relevant staff. 

1.6  Log CE interactions with members and stakeholders on Salesforce, ensuring that any further action is taken by CE or relevant staff 

2. Senior Leadership Team (SLT) support 

2.1  Organise meetings, agendas and – where in-person  – book rooms and catering for SLT Meetings and Monthly Managers meeting. Where relevant, ensure papers, reports etc are circulated on time. 

2.2  Support SLT to ensure required reporting is produced effectively and on time e.g. quarterly review of annual plan, key performance indicators 

2.3  Ensure decisions made and actions agreed at these meetings are documented so SLT can ensure they are implemented. 

2.4 Take ownership for specific cross team projects where requested. 

3. Governance support for AdviceUK Board and its subsidiaries  

3.1 Schedule and organise Board and committee meetings 

3.2 Prepare and circulate agendas, papers, and minutes 

3.3 Maintain effective relationships with the Chair and trustees and ensure they are supported to deliver their voluntary role effectively 

3.4 Support trustee recruitment and onboarding as required 

3.5 Ensure effective governance record keeping 

3.6 Support the CE as Company Secretary to ensure statutory records and annual reporting is up to date 

3.7 Maintain effective relationships with funders and other supporters who can provide free meeting space for in-person Board and other meetings 

3.8 Ensure annual Board diversity and skills audits are undertaken and agreed actions implemented in collaboration with HR Manager 

3.9 Support the CE in attending all AdviceUK subsidiaries’ meeting and ensuring  AdviceUK’sBoard is kept informed of their progress and performance. 

4. General responsibilities 

4.1 Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders. 

4.2 Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work. 

4.3 Build and maintain positive relationships with key stakeholders including staff trustees; members, partners and suppliers.

4.4 With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training. 

4.5 Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services. 

4.6 Adhere at all times to AdviceUK’s policies and procedures. 

4.7 Carry out any reasonable duties compatible with the post assigned by your line manager. 

Established in 1790, The RLF Grants Programme has helped over 6,000 writers facing financial difficulties by providing hardship grants to help cover day-to-day living costs living or unexpected bills. Working alongside the Head of Grants and fellow Grant Officer, you will be responsible for handling a caseload of applications from both new and returning writers; processing initial enquiries through to presentation to the RLF’s Grants Committee. The successful candidate will be a point of contact for beneficiaries (and their dependents), ensuring smooth delivery of the grants during the writer’s time with us.

Please note that the role involves regular contact with individuals who may be experiencing vulnerability, including those facing mental, physical, or age-related challenges.

Are you based in the South East of England with experience exceeding targets and building relationships with a wide range of people? Would you like to use your communication and customer service skills to help make a difference to the lives of people affected by dementia?

About the role
We are recruiting for a Legacy Giving Officer to join on a full-time basis, working 35 hours per week on a permanent contract. This is a home-based role, within South East England (covering Kent, West Sussex, East Sussex, Hampshire & Surrey), with frequent travel across the region and to our Head Office in Central London.

As Legacy Giving Officer you will be responsible for developing and managing all legacy giving activities within the South East region. You’ll represent the Society, raise our profile and promote legacy giving in the region. You’ll work collaboratively across departments and directorates at all levels to maximise promotion of legacy giving opportunities to both internal and external audiences.

You’ll be the lead contact for the warmest legacy enquiries in the region and though a framework of excellent stewardship, you will ensure that supporters are converted up through the legacy cycle. In this role you’ll be the trusted guide for individuals considering leaving a gift in their will, helping them feel valued, informed, and inspired every step of the way.

Interviews for this role have been provisionally scheduled to take place on Friday 6th and Monday 9th February.

About you
Joining us, you will have good customer service skills with experience in a sales, marketing, fundraising or similar role, with the ability to interact positively with a wide range of audiences. You’ll have a track record of exceeding targets and using your initiative to prioritise your work effectively.

Crucially, you’ll have experience building rapport with others, with the confidence to network, speak publicly and communicate effectively with a wide range of people. You’ll also be able to combine persuasiveness and influencing with empathising and understanding the issues faced by the people you communicate with.

What you’ll focus on:

- Responding to enquiries from supporters in the region interested in leaving a gift in their will or wanting to know more about our will writing offers by phone, email or via in-person meetings in an agreed time frame.
- Planning, delivering, hosting and presenting at legacy events including post-event follow up stewardship activity.
- Developing and implementing new regional opportunities to promote legacy giving both internally and externally.
- Meeting agreed annual targets relating to legacy promotion and will writing promotion and the number of promised legacies from individual supporters.
- Developing and delivering the stewardship plan ensuring ongoing engagement with all legators and enquirers by upgrading and conversion through the legacy cycle: enquirer, considerer, intender, pledger.
-  Identifying and establishing relationships with key Ambassadors who are passionate about legacy giving.

About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.  

Together with our supporters, we’re working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. 

Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.     

Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart. 

Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Health Shield Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.

Do you want your work to influence Parliament, shape public debate and make a tangible difference to people’s lives?

We are looking for a driven, curious and politically savvy External Affairs Officer to join an excellent team that delivers for our members every day. This role offers a genuine opportunity to help build and strengthen our parliamentary engagement and wider external affairs activity at a pivotal time for social care.

You will join a supportive, intelligent and ambitious team that values evidence, collaboration and impact. We invest in our people, encourage professional development and give you real responsibility and exposure from day one. Your work will help shape national conversations and support a sector that matters.

About us

We are the UK’s membership body for over 2,200 homecare providers. Together, we work to ensure society values and invests in homecare so people can live well at home and flourish in their communities. We support our members with practical tools, trusted insight and strong representation, and we speak with authority to government, Parliament, the media and the wider public.

About the role

As External Affairs Officer, you will sit at the heart of our communications and parliamentary work. You will work closely with colleagues and members to raise awareness of the value of homecare and advance the interests of the sector.

You will help grow our profile in Parliament and the media, support campaigns, and strengthen relationships with MPs, journalists and stakeholders. You will also play a key role in translating member experience into compelling external messages and ensuring members feel heard, supported and represented.

This role suits someone who enjoys joining the dots, spots opportunities quickly and wants to build a career in external affairs, public affairs or communications within a respected, mission-driven organisation.

What you will do

• Track parliamentary activity and political developments, summarising key issues for colleagues and members
• Support parliamentary engagement, including drafting briefings, communications and Parliamentary Questions
• Build and maintain relationships with MPs, parliamentary staff and external stakeholders
• Monitor media coverage and help shape proactive and reactive media opportunities
• Draft clear, engaging content for press releases, member communications and external channels
• Plan and deliver social media activity that strengthens reach, engagement and influence
• Work closely with members to capture case studies, insights and lived experience
• Contribute to blogs, publications, events and conferences, including party conferences
• Support the team with coordination, reporting and continuous improvement

About you

You are bright, motivated and organised, with a strong interest in politics, policy and communications. You enjoy writing, relationship-building and working at pace. You take initiative, think critically and care about delivering high-quality work.

You will bring:

• Strong written and verbal communication skills, with an ability to tailor messages to different audiences
• Experience in public affairs, media, communications or campaigning, or a closely related field
• An understanding of UK parliamentary processes and political engagement
• Confidence using social media to inform, engage and influence
• Strong planning skills and the ability to manage multiple priorities
• An interest in social care, health or public services, or a desire to build expertise in this area

Why join us

If you want a role where your ideas count and your work makes a difference, we would love to hear from you.

How to apply

To apply, please submit your CV and a 2-page covering letter outlining how you meet the person specification.

The Homecare Association is an equal opportunity employer. We value diversity and encourage applications from all qualified candidates.

For the full role profile, and person specification, please go to our website and the 'About Us' page.

Closing date for applications

Monday 26 January 2026 at 11.59pm. We reserve the right to close applications early.

Please note that we are not accepting speculative approaches or CVs from recruitment agencies or third-party recruiters.

Interviews

First stage interviews will be w/c Monday 2 February 2026.

These will be held in person, at our office in London. The closest train station is Waterloo.

Job summary

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. 

We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. 

A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.

Are you a people-focused fundraiser who loves building relationships and bringing ideas to life? Humanimal Trust are looking for a proactive, enthusiastic and highly organised Fundraising Officer to support our fundraising activity and help deliver inspiring campaigns and events that make a real difference. 

About the role: 

Reporting to the Fundraising and Partnerships Manager, you’ll play a key role in supporting fundraising activity across the charity, helping to deliver events, campaigns and supporter communications while ensuring our supporters feel valued, informed and inspired.  

This is a part-time, remote role (20 hours per week), with occasional UK travel for meetings and events. 

As our Fundraising Officer you will: 

• Support a programme of fundraising events, including research, planning, logistics, budgeting and evaluation 
• Assist with the development of new fundraising initiatives and campaigns 
• Deliver first-class supporter care and respond to fundraising enquiries 
• Build and maintain strong relationships with supporters and volunteers 
• Maintain accurate supporter data and generate reports to support fundraising strategy 

You’ll bring 

• Relevant experience and a genuine interest in fundraising and supporter engagement 
• Confidence working with databases and digital platforms, particularly Salesforce 
• Excellent communication and relationship-building skills 
• Strong organisational and administrative skills 
• The ability to manage multiple priorities in a remote working environment 

What’s in it for you? 

• A flexible, part-time role (20 hours per week) 
• Remote working, with occasional UK travel 
• Salary of £28,000 FTE (£14,000 pro rata) 
• The opportunity to be part of a passionate, supportive team 
• The chance to make a tangible impact through meaningful fundraising work 

Supporter Stewardship Executive 

Role Focus Areas

Supporter Stewardship | Data Management and Reporting | Prospecting 

Details

Location: Hybrid - 1 day/week in London Bridge Office 

Annual Salary: £26,963 pro rata 

Hours: Part-time (21 hours a week)

Contract: Permanent (6 month probationary period)

Start Date: ASAP

Reporting to: Head of Fundraising and Communications

Job Outline

Neuroblastoma UK are seeking a highly organised, responsible and proactive professional to support the team in delivering top tier stewardship to supporters and support income growth in our small team of 3 staff, closely supported by a volunteer trustee board. 

Someone who has excellent attention to detail, enjoys building relationships, and who always strives to ensure tasks are performed to the highest level, would thrive in this role.

Key Responsibilities

• Deliver warm supporter stewardship to fundraisers including making welcome calls, collating and posting out fundraising packs and attending fundraising events.

• Handle supporter enquiries via email and telephone

• Keep accurate data records of engagement, donations and fundraising

• Produce reports on supporter trends, and identify prospects to support growth

• Manage delivery of key challenge events including the London Marathon

• Own Fundraising Event Calendar - collaborating with Communications Officer on planning and drafting marketing 

• Support the Senior Communications Officer and Head of Fundraising and Communications in the delivery of all fundraising and communications activations; including in-memory fundraising, legacy and lottery.

• Fulfill shop orders managing inventory and updating stock levels

• Any other duties that working in a small organisations requires

Person specification

• Highly personable with the ability to develop warm relationships

• Responsible and organised

• Excellent phone manner, including sensitivity towards issues such as illness and bereavement

• Excellent written communication skills 

• Collaborative and willing to lend their support where most needed

• Commitment to our mission to find better treatment and a cure for children facing neuroblastoma 

A. Project Coordinator

We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy:  Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:

· A digital archive featuring documents, photos, and materials from across the Trust’s journey.

· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the  years

· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy

B. Admin. Officer

· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.

Roles and responsibilities:

A. Project Coordinator:  Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust

· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.

· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)

· Engage the services of an Oral History facilitator

· Recruit participants with lived experience of DTT’s journey for oral history activities

· Organise Youth Heritage training workshops for the YHT

· Implement project tasks:

1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;

· 2. Direct YP to create oral history story board

· 3.  Support YP to prepare Oral History film shooting schedule

· 4.  Organise shooting of 15 oral histories

· 5. Curate digital archive and edit film footage

· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event

· 7. Launch digital archive, screen docu-film and launch Public Exhibition

· 8. Prepare project evaluation and impact report and close the project

You will ensure the highest standards of support and safeguarding during delivery of the project.

B.  Administration Officer -role and responsibilities

· Provide administrative support to Trustees and the executive management team and Youth Board

· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records

· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up

Proactively manage our website day-to-day and post to our social media, consulting where necessary

Person specification -Specific experience or skill

KEY: (E) Essential (D) Desirable

A. Project Coordinator

· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )

· Demonstrable skills at building effective relationships with young people and professional organisations (E )

· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )

· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )

· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)

· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload.  (E )

· Strong IT skills including experience of MS Office system

· Relevant experience of managing YP on community-based projects (E )

· Knowledge of the processes involved in designing, planning, shooting and editing film footage

        Experience of curating digital archives and editing films (E )

· Ability to be flexible, switch roles as required and be dynamic in approach

• Experience of organising own work effectively with limited supervision ( E )

• Experience providing administrative support (E ).

· Experience of working in a charity would be an advantage (E)

• Proficiency in Microsoft 365 including administering a system (E

•  An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing

• Exceptional time and task management skills; calmness under pressure (E 

Knowledge, qualifications

· Knowledge of project management and good administrative practices (E)

· Knowledge of General Data Protection Regulations (E)

· An understanding of safeguarding of children, young people and vulnerable adults (E)

Personal qualities

· Commitment to own continuing personal and professional development

· Commitment to the vision, mission and values of DTT

· Flexibility

· Commitment to effective relationship building and collaboration

· Commitment to safeguarding and dedication to promoting the welfare of young people.

Transform services, raise national awareness and lead the growth of a small but vital national charity.

Application closes at 9 a.m. Monday 19th January

Location: Vauxhall, London at least 2 days per week on site

Dystonia is the third most common movement disorder, affecting at least 100,000 people in the UK, yet it remains significantly misunderstood and under-recognised.

For more than 40 years, Dystonia UK has been the national voice for people living with this complex neurological condition. We provide trusted information, respond to individual enquiries, help to connect people around the UK, work with clinicians, influence decision makers, and fund small but impactful research projects that improve quality of life. We are the organisation people with dystonia turn to first.

Today, the Charity is at an important point of renewal. We are seeking to strengthen the support we can provide for the dystonia community.

About the role

We are seeking a Chief Executive Officer who can lead with humanity, clarity and confidence. You will inherit an organisation that has been doing its best through difficulty and now needs a leader who can bring direction, strengthen relationships, and help us give hope and support to everyone living with dystonia.

This role will give you scope to improve services, reshape structures and bring a renewed sense of purpose to the charity.

Your priorities will include:

• Creating financial sustainability and diversifying income
• Providing leadership to our staff
• Strengthening our core services
• Raising awareness nationally and helping to lobby for improved patient pathways

This is a hands-on role in a small organisation where you will directly influence operational improvements as well as strategic direction.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at 9 a.m. Monday 19th January