Enquiry officer jobs in London, greater london

The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to pursue their dream career. We deliver a suite of employability focused programmes which offer young people enriching professional experience in their chosen industry, and the work of our Programmes Officer is essential to this mission.

The Programmes Officer will play an integral part in the Employability team to help deliver on these initiatives and the long-term aims of the organisation. This role will primarily support the delivery of Pathways Online and Access Apprenticeships (delivered both online and in person), currently covering the Law, Banking & Finance and Engineering sectors. The officer will support programmes in 2 of the 3 sectors highlighted.

This role will sit within the Employability team, which is a subdivision of the Programmes team, led by the Head of Employability. The role will be line managed by the Employability Programmes Manager.

Main duties

• Onboarding of new cohorts of students for our Pathways Online and Access Apprenticeships Programmes

• Delivering both online and in-person events for students across the programmes. Duties include presenting activities, organising logistics, providing technical support, and encouraging student engagement

• Be the main point of contact for students on the programme. Including leading on student comms (newsletter and info packs), responding to student enquiries and building relationships with beneficiaries to ensure that we are provide tailored and impactful support.

• Using student data to monitor engagement and develop strategies to enhance engagement and participation

• Maintaining and updating the Trust's CRM system (Salesforce) to ensure accurate beneficiary details and activity records.

• Arranging and booking of student travel for in person events and work experience placements

• Use our online platform (Sutton Trust Online) to drive student engagement through creating and updating content

• Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery

• Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data

• Providing administrative support to the Sutton Trust team as required across our suite of employability programmes

• Responding to student facing inboxes and the Sutton Trust Helpdesk and phoneline to support with enquiries across the programmes team

• Actively working to foster a positive safeguarding culture within all aspects of work

• Other duties as necessary from time to time.

• There is also future potential for the role to expand, encompassing additional programmes and industries as the Trust continues to grow

Person Specification

We welcome applications from individuals who have experience in:

• Programme organisation and delivery, including planning, administration and logistics

• Delivering engaging events for young people, ideally including presentation or facilitation skills

• Providing guidance and support to beneficiaries on an ongoing basis

• Writing impactful copy for communications such as newsletters and/or digital content

• Managing data with CRM systems (e.g. Salesforce);

• Analysing engagement data to generate insights and improve programming

• Programme monitoring and evaluation, reporting, and administration;

• Working within or an understanding of the not for profit sector and/or the higher education sectors;

We are also looking for an individual who:

• Is confident in delivering both online and in person activities

• Has strong organisational skills and the ability to prioritise tasks

• Can build and maintain relationships with diverse stakeholder groups

• Has excellent interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £32,000-£34,000

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check may be required

Interviews

Applications should reach us by 23:59, Monday 4th May, with first round interviews held over Zoom on Wednesday, 13th May, and second round interviews held at our London offices on Wednesday, 20th May.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Job Title: Commercial Marketing Assistant

Duration: Permanent

Hours: 36 hours per week

Salary: £29,000 per annum, plus pension and benefits

Location: Homebased, with a willingness to travel to CCT’s office in Northampton when required

Overall job purpose

This role presents an excellent opportunity for a motivated early‑career marketing professional with a strong interest in culture and heritage.

As we continue to diversify and grow our commercial revenue streams, we are seeking a proactive Commercial Marketing Assistant to support the promotion of key income‑generating initiatives. These include Champing (unique overnight stays in historic churches), filming, venue hire, and an expanding portfolio of leased or licensed properties. The role also offers scope to contribute to new commercial opportunities in the future.

Working within the Initiatives and Partnerships Team and alongside the Communications Team, the role supports marketing activity across a broad range of commercial initiatives, including Champing, filming, venue hire and regional commercial activities.

The postholder will develop marketing content, manage commercial marketing channels, support campaigns and respond to enquiries to help grow audiences and revenue.

The role also contributes to research, reporting and operational support for commercial activity.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.               

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on  Thursday 28 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

 All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Overview of the role

The responsibilities of the post-holder are designed and divided across Registry and Programmes-related activities. 

The post-holder will provide efficient and effective administration of all matters relating to the teaching and learning activities of the taught programmes (undergraduate and postgraduate) ensuring effective procedures are documented and adopted for dealing with enquiries, enrolment, induction, module selections, student queries, assessments, progression, student support, committees and events. 

This full-time role will suit a detail-orientated, methodical person and offers plenty of variety working as part of a friendly and supportive Registry team.  A flexible working pattern can be considered upon request.

The role offers plenty of variety working as part of a friendly and supportive Registry team.

Application Details

A full and comprehensive job description, person specification and application details for the role can be found on our website.

Candidates are encouraged to apply as soon as possible as applications will be considered upon submission.

London School of Theology is a Christian college and, as such, it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

All candidates must have the right to work in the UK.

About parkrun

parkrun is a health and wellbeing charity and our vision is to create a healthier and happier planet.

Since our conception in 2004, parkrun has evolved into a global social movement with a vibrant and inclusive community at its core. As of 2025, we have recorded over 120-million instances of walking, jogging, running, and volunteering.

Our mission is to transform lives by empowering people to be active, together, outdoors in their local community; and to protect parkrun for the generations to come. Each and every weekend, we deliver free, weekly timed events that people of all ages and backgrounds can join in. By tackling barriers to participation, we encourage communities to come together and embrace regular physical activity.

Now in its 21st  year, parkrun spans over 2,600 locations in 21 countries with more than 10 million people registered, and counting. 

And we have really only just begun.

Role description:

parkrun is looking for a Data Protection Officer to ensure that parkrun processes personal data in a lawful, transparent and secure manner and maintains compliance with applicable data protection laws across the global parkrun movement.

Reporting to the Global Head of Legal and Governance, this role will be responsible for establishing, monitoring and maintaining effective and compliant data protection processes and promoting good practices across the parkrun global movement. The role will sit within a small Legal and Governance team and provide day-to-day assistance and practical, solution-focused advice across the organisation. 

The Data Protection Officer will act independently in carrying out their statutory responsibilities under applicable data protection laws, including the UK GDPR, and will play a key role in embedding a strong culture of data protection and responsible data use across parkrun’s global operations.

A key focus of the role will be working collaboratively with teams across the organisation to build understanding of data protection requirements, deliver effective training and guidance, and support colleagues to take a practical and pragmatic approach to managing data protection risks in their work.

This is an exciting role that would suit an experienced data protection professional with excellent communication skills who enjoys a varied portfolio of work and is passionate about working for a health and wellbeing charity that is making a meaningful impact in communities across the globe.

Main responsibilities:

The Data Protection Officer will support data protection and privacy compliance across the parkrun global movement, including responsibility for the following:

• Acting as parkrun’s Data Protection Officer under applicable data protection legislation, advising the organisation on its legal obligations and monitoring compliance with relevant data protection laws and principles

• Developing, reviewing and maintaining data protection policies, procedures and guidelines for the parkrun global movement

• Monitoring the organisation’s compliance with data protection laws, including the UK GDPR and Data Protection Act 2018, and providing quarterly reports to the Board Governance and Risk Sub-Committee

• Supporting teams in carrying out Data Protection Impact Assessments (DPIAs) and embedding privacy into projects, partnerships and new initiatives

• Developing and maintaining key compliance documentation including a Record of Processing Activities (ROPA)

• Leading the Data Governance Group and developing/progressing the organisation’s Data Protection Action Plan

• Advising on international data transfers and cross-border data protection considerations across the parkrun global movement

• Supporting the organisation’s data incident and personal data breach response processes, including assessing notification requirements where relevant 

• Acting as a key contact point for supervisory authorities, including the UK Information Commissioner’s Officer (ICO), and supporting responses to regulatory enquiries where required

• Developing and delivering data protection training and guidance to teams across the global organisation

• Supporting the Global Head of Legal and Governance in driving the development and continuous improvement of the Legal and Governance function at parkrun

Essential experience requirements:

• Significant professional experience in data protection, privacy compliance or information governance roles (typically at least 5 years’ experience)

• Strong working knowledge of UK GDPR, the Data Protection Act 2018 and core data protection principles

• Experience developing, implementing and maintaining practical data protection policies, procedures and governance frameworks

• Experience working collaboratively with teams across an organisation to embed good data protection practices and support compliant decision-making

• Demonstrated ability to communicate complex data protection principles clearly and effectively to a wide range of audiences, including senior stakeholders and non-specialists

• Experience designing and delivering data protection training and guidance, and supporting teams to understand and apply data protection requirements in their day-to-day work

• Experience advising on Data Protection Impact Assessments (DPIAs), data incidents and privacy risk management

• Experience maintaining key compliance documentation such as Records of Processing Activities (ROPA) and supporting organisational data protection compliance

• Ability to work independently, manage completing priorities and provide pragmatic, solution-focused advice in a dynamic organisation

• Excellent interpersonal and communication skills, with the ability to build trusted relationships and confidence with colleagues and senior stakeholders

Desirable experience requirements:

• Experience working in the charity, not-for-profit or sport sectors

• Experience working in a global organisation or advising on cross-border data protection matters, including international data transfers

• Experience developing training and guidance to embed good data protection practices across an organisation

• Experience working with regulators, supervisory authorities or external advisors on data protection matters

• Experience developing practical tools, templates and guidance to help teams apply data protection requirements in their work

Professional certification requirements:

• A recognised legal and/or data protection qualification, such as CIPP/E, CIPM or equivalent, is desirable but not essential

Our values:

Family

We act with humility and always put the family first.

We’re humble. We know a lot but not everything. We take responsibility, acknowledge personal errors, and are open to learning, developing and improving. There’s no room for ego and no one is bigger than the family. We lead by example, and we share in our successes.

Bravery

We are brave, bold, and creative.

We’re ambitious and dynamic. We dream big, make bold decisions, challenge the status quo and get things done. We’re not afraid to question, innovate and be different.

Fairness

We act with kindness, compassion, and fairness.

We’re kind, caring, compassionate and empathetic. We assume others mean well. We’re aware of our actions and how what we do impacts others. We apply our founding principles of equality and inclusivity to every situation and opportunity.

Authenticity

We are honest, authentic, and accountable.

Trustworthiness, honesty and integrity are foundational to our family. We’re honest about what we know and what we don’t know. We hold each other to account. We communicate with transparency and empathy,  acknowledging that communication influences behaviours, emotions and feelings, and underpins effective collaboration.

Recognition

We recognise and respect each other.

We see and hear each other. We respect ourselves and others, support and help one another, listen attentively, and celebrate the uniqueness, strengths and diversity of our family

General information:

The post holder will be required to comply with all policies and procedures issued by parkrun Ltd.

This job description is not exhaustive and serves only to highlight the main requirements of the post holder. The organisation may stipulate other reasonable requirements. The job description will be reviewed and may be subject to change.

parkrun is an inclusive employer and we are committed to diversifying our staff and therefore we welcome applications from all backgrounds.

At parkrun, we strive to make every voice heard and valued, and we are dedicated to breaking down barriers to inclusion in all aspects of our workplace. For more on our commitment to Diversity, Equity, and Inclusion, please see our Global DEI Statement.

User Support Officer

We are seeking a detail-focused User Support Officer to deliver high-quality support across digital public services in a fully remote, flexible role.

Position: User Support Officer
Salary: £28,000 to £30,000 FTE (pro rata)
Location: Remote, UK-based
Hours: Part time, 20 hours per week (4 hours per day)
Contract: Permanent
Closing Date: Sunday 3 May 2026
Interviews: Mid May via video

About the role

mySociety is a purpose-driven charity using digital tools to strengthen democracy and transparency. This role sits at the heart of user experience across key public-facing platforms.

You will manage a varied caseload of enquiries, ensuring users receive timely, clear and effective support while identifying and handling sensitive or high-risk cases appropriately.

Key responsibilities include:

· Managing incoming enquiries across services including FixMyStreet, TheyWorkForYou, WhatDoTheyKnow and WriteToThem

· Triaging, prioritising and responding to user queries efficiently

· Identifying and escalating high-risk, safeguarding or data protection issues

· Providing clear guidance to users, including those in complex or difficult situations

· Maintaining accurate records and ensuring enquiries are followed through to resolution

· Identifying trends or recurring issues to support service improvements

· Updating help content, guidance and internal documentation

· Working collaboratively with technical and programme teams

About you

You will be an organised and proactive individual with strong judgement and the ability to manage a high volume of enquiries.

You will have:

· Experience providing user support within digital or information-heavy environments

· Ability to recognise and manage sensitive or high-risk cases

· Knowledge of data protection principles in a support or case-handling setting

· Excellent written communication skills with a clear and empathetic approach

· Experience managing multiple enquiries and meeting deadlines

· Strong organisational skills and attention to detail

· Confidence working remotely within a collaborative team

Desirable:

· Experience using helpdesk systems such as Zendesk or Freshdesk

· Experience supporting digital platforms or public-facing services

· Experience contributing to user guidance or knowledge bases

· Interest in civic technology or public interest services

About mySociety

mySociety is a purpose-driven charity that builds digital tools to help people engage in democracy, improve transparency and strengthen communities. They are a fully remote organisation with a collaborative, supportive culture and regular in-person team meetups.

Other roles you may have experience of could include; User Support Officer, Customer Support Officer, Case Officer, Caseworker, Information Officer, Customer Experience Advisor, Complaints Officer, Service Support Officer, Public Services Advisor, Community Support Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most. 

The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects.

EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society – children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls’ initiatives, young care leavers, and tackling digital inequality.   

We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders.

The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community. 

East End Community Foundation (EECF) is an innovative, fast-paced and growing grant-making foundation, working with donors and coordinating charitable giving to ensure donations reach those who need it most. 

The East End of London has experienced exceptional economic growth, but unfortunately the immense wealth and opportunity in places like Canary Wharf and the City continues to sit alongside some of the most deprived parts of the country. Through our grant-making programmes across Tower Hamlets, Hackney, Newham and the City of London we aim to address poverty and tackle inequality. In 2025/26 we distributed over £1.4m in grants, and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects.

EECF is at the forefront of place-based giving with our Life Chances campaign bringing together stakeholders across voluntary, commercial, and statutory sectors to improve the lives of the most vulnerable in our society – children and young people and pensioners. Our Youth Advisory group places decision-making in the hands of local young people, and we aim to increase our participatory grant making over the coming year, engaging a wider group of residents. In 2026, we will be launching new funds supporting women and girls’ initiatives, young care leavers, and tackling digital inequality.   

We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. The Grants and Projects administrator plays a pivotal role in supporting the successful distribution of grants to voluntary and community sector groups and our events convening residents, donors and grantholders.

The ideal candidate will be highly efficient with experience of working in a busy environment, have excellent customer service and IT skills combined with a proactive, problem-solving approach. No previous grant-making experience is required, and full training in our systems and database will be provided. You will be joining a small, committed team and undertaking a wide variety of tasks. You should be a team player with energy and enthusiasm as well as an understanding and passion for the local community. 

The Kids Network is a London based children’s charity connecting young people with trained volunteer mentors.

We’re looking for a highly organised, relationship focused School Experience Officer to support our school partnerships strategy and ensure every school has a brilliant experience of our programme.

• Contract: Permanent, full time (35 hours)
• Salary: £28,000 p/a
• Location: London-based
• Reporting to Schools and Partnerships Lead 

We will be holding first round calls on the week commencing Monday 11th May, with the second round interviews taking place Wednesday 20th May. 

ABOUT THE ROLE

We’re looking for a highly organised, relationship focused School Experience Officer to join our Programme Delivery team and support our Schools and Partnerships Leader. This role is central to ensuring that every school we work with receives a consistent, high quality experience of our mentoring programme. 

You’ll manage the day‑to‑day administration of school referrals, support schools to contribute financially to the programme, and help nurture strong, positive relationships with both new and existing school partners. If you’re proactive, detail‑driven and passionate about improving outcomes for children in London, this could be the perfect role for you. 

WHAT YOU’LL DO 

• Manage school referrals from enquiry to mentor match 

• Provide excellent day‑to‑day support to school partners 

• Maintain accurate records on Salesforce 

• Support income generation through proposals, invoices and partner stewardship 

• Coordinate school communications and gather feedback 

• Assist with outreach and partnership development 

BENEFITS

• Flexible working arrangements (mostly working from home, with 1-2 days a week in the office)
• 25 days annual leave entitlement, plus additional day awarded each year (up to five years)
• Option to swap bank holidays for other religious holidays
• Birthdays off
• Two Mental Health “Me Days”
• Volunteering time to mentor with The Kids Network
• Personal development budget
• Team socials
• Working in a value-led organisation, where we share the impact we have on children every day

KEY RESPONSIBILITIES

SCHOOL REFERRALS & ADMINISTRATION

• Manage the day-to-day administration of the referral process, from initial enquiry to a child being matched with a mentor 
• Apply a ‘schools first’, customer service approach by supporting schools to complete referrals accurately and in a timely way, following up proactively to keep pipelines moving 
• Maintain accurate, up-to-date records of all referrals and school interactions on our CRM (Salesforce), flagging any issues to the Schools & Partnerships Leader 
• Responsibility for securing a minimum number of referrals from schools 
• Income Generation Support 
• Support the Schools & Partnerships Leader to secure financial contributions from school partners, including preparing proposals, invoices and contribution agreements 
• Follow the financial procedures for contributions from referral partners and maintain accurate records 
• Help to identify and follow up on income opportunities with existing and prospective school partners 
• Encourage schools to run simple fundraising activities within their communities 

SCHOOL RELATIONSHIPS & EXPEREINCE

• Act as a first point of contact for schools on day-to-day queries, providing a warm, professional and responsive service 
• Coordinate communications with schools throughout the programme cycle, including onboarding, quality assurance check ins and end of programme impact collection from schools 
• Support the delivery team with the smooth handover of referrals, ensuring school partners feel informed and well-supported 
• Gather school feedback and share insights with the Schools & Partnerships Leader to support continuous improvement 
• Building and maintaining internal and external relationships, attending events or actively stewarding our offer with stakeholders 

PARTNERSHIP DEVELOPMENT SUPPORT

• Assist the Schools & Partnerships Leader in identifying and approaching prospective school partners 
• Help to prepare materials for school outreach, including presentations, information packs and email communications 
• Maintain an up-to-date record of prospective and active school partners, supporting the management of the partnership pipeline 
• Identify what’s working well across schools and share best practice 

GENERAL & ADMINISTRATIVE

• Support the Schools & Partnerships Leader with administrative tasks related to school engagement and partnership work 
• Contribute to team meetings and planning processes as required 
• Act in compliance with all organisational policies and procedures, including data protection and GDPR 

ABOUT YOU

PERSONAL SPECIFICATION

• Strong administrative and organisational skills, with excellent attention to detail 
• A natural relationship builder, confident working with schools and communities 
• Clear and confident written and verbal communication skills 
• Ability to manage multiple tasks and deadlines in a busy environment 
• A proactive, can-do approach with the ability to work both independently and as part of a team 
• Comfort working with data and digital systems, including CRM or database tools and communication tools like Slack, Teams and Zoom. 
• Knowledge of the primary school landscape 
• A genuine commitment to The Kids Network's mission and values, and a passion for supporting children and young people 

DESIRABLE

• Experience in an administrative, coordination or customer-facing role 
• Experience of delivering or arranging programmes in either an educational or safeguarding setting 
• Experience of, or a strong interest in, the charity, education or public sector 
• Familiarity with Salesforce or a similar CRM system 
• Some exposure to income generation, sales support or fundraising administration 

To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network. Due to the size of the team, we are unfortunately unable to respond to every application.

SAFEGUARDING COMMITMENT

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.

EQUITY COMMITMENT

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we recognise that there is more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination. If this is the case we are both happy to discuss better ways to support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. Find out more about our commitment to anti-oppression on our website.

Smart Works is looking for a Finance Officer to manage day‑to‑day financial transactions related to Accounts Payable (AP) and Accounts Receivable (AR). This role ensures timely and accurate processing of invoices, payments, receipts, and reconciliations, while maintaining strong financial controls and supporting the wider finance team with reporting and administrative duties.

For full details please see the attached job pack.

To apply, please use our online portal to submit a CV and answer the following screening questions by 12 noon on Tuesday 28th April 2026. You will be prompted to provide your answers to the questions during the online application.

The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams.

For this role you will need to have great attention to detail, be highly organised as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Promise: 

Everything we do is shaped by the people affected by sarcoma.

Our work is guided by five commitments:

• We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
• We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
• We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
• We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
• We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.

Duties and key responsibilities

Fundraising Support

• Provide administration and operational support across the fundraising team.
• Respond promptly and professionally to fundraising enquiries via post, email, and phone, offering support, guidance and thanking donors and fundraisers.
• Develop excellent and enduring relationships with current and potential supporters.
• Send fundraising materials (including t-shirts, information packs, etc.) to supporters.
• Support challenge event fundraising by stewarding fundraisers, providing logistical support and administrative duties.
• Support the delivery of community campaigns, concentrating on the innovative fundraising elements, and providing stewardship to fundraisers.
• Support the planning and delivery of campaigns and special events and provide on the day support.
• Provide research support across the whole fundraising team, which may include researching corporates, trusts and foundations and community fundraising opportunities.
• Keep up to date with the work of the charity and communicate this to supporters in a compelling manner.
• Represent Sarcoma UK at events as required.

 Administrative Support

• Monitor the fundraising section on Sarcoma UK’s website, ensuring all fundraising pages are kept up to date and relevant.
• Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
• Work with the database and fundraising teams to evaluate and analyse fundraising activities. 
• Contribute to the smooth running of the organisation, assisting with general office and digital administrative tasks and ensuring processes are followed consistently.

 Stock and Online Shop

• Monitor Sarcoma UK’s online shop, and ecommerce platform. Ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
• Assist with maintaining external storage unit and keeping records of the contents.
• Liaise with suppliers, process orders, and ensure smooth fulfilment of orders.
• Research and create new merchandise and fundraising materials, keeping up to date with new trends and ensure offering is fresh and innovative.

Other

• Maintain accurate and up to date supporter records on Sarcoma UK’s database (Raiser’s Edge).
• To undertake all duties in line with the Sarcoma UKs policies, procedures and regulations ensuring that the work.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

We are seeking an Access to Justice (A2J) Coordinator to coordinate the provision of vital diagnostic immigration advice for vulnerable migrants. The role will coordinate the diagnostic advice appointment pathway from start to finish. This includes:

• Receiving, processing and triaging new enquiries for support
• Working with the Immigration Team to identify appropriate cases to be offered diagnostic advice
• Coordinating advice appointments with specialist external advisors and confirming the appointment details with the person receiving advice
• Disseminating written advice notes from the Advisors
• Coordinating follow-up actions, including referral into HMC’s Immigration Team for casework support (approx. 40% of people who access diagnostic advice are provided with onward support by HMC) or providing appropriate signposting for those we cannot offer long term support.

This post revives a dedicated Access to Justice Coordinator role within HMC’s structure, to support the newly funded provision of diagnostic immigration advice in Hackney. 

Please review the full Job Description & Person Specification for details of the role.

In2STEM Programme Officer (Maternity Cover)

Job Description

Reports to: In2STEM Programme Manager

£28,000 per annum FTE

9 Month Fixed-Term Contract, Potential Extension to 12 Months

Start Date: Monday 1st June 2026

Interviews: 30th April & 1st May

We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.

The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.

You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.

Duties and responsibilities:

Programme Delivery

• Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.

• Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images. 

• Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met. 

• Maintaining up to date records via the programme database and ensuring data protection. 

• Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.

• Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists. 

• Planning and delivering in-person student inductions and celebration events.

Evaluation 

• Evaluating programme activities, using student and volunteer evaluation data and staff insights. 

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met. 

• Supporting team members to create evaluation and student data reports. 

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.

Person specification

Essential:

• Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers. 

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers. 

• An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Experience planning and delivering training, events and workshops. 

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences. 

• Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges. 

• Experience delivering programmes or projects for young people. 

• Knowledge, understanding or experience of programme or project evaluation. 

• Working collaboratively and supporting fostering a collegiate workplace environment.

• Upholds the values of our code of conduct and is respectful to all.

• Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.

Desirable:

• Prior knowledge or experience of GDPR and safeguarding.

• Experience of using task/project management software and databases. 

• Experience in student or volunteer recruitment and caseload management.

• Knowledge or an understanding of safeguarding practices.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. 

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

We are looking for a proactive and highly organised Executive Assistant to provide comprehensive support to our CEO and Board of Trustees. This is a multi-faceted role that combines executive support with office management, ensuring our staff team has the administrative capacity to thrive.

About Prison Fellowship

Our mission is to show Christ’s love to people in prison by coming alongside and supporting them. Through programmes like Angel Tree, Letter Link, and Pastoral Care, we seek to transform lives. We are looking for an individual who shares this passion and vision.

The Details

· Contract: 9-month maternity cover (potential for extension up to 12 months).

· Start Date: June 2026.

· Location: Hybrid (minimum 3 days per week in our London office).

Equality & Diversity

We work with people from all walks of life and aim to reflect the diversity of our volunteers and the people we serve. We particularly welcome applications from underrepresented minoritised groups.

Senior Media & Campaigns Officer

We are seeking a proactive, media-savvy Senior Media & Campaigns Officer to deliver impactful campaigns that drive change and influence national conversations.

Position: Senior Media & Campaigns Officer
Salary: £30,000 - £35,907 per annum, Plus £3000 London Allowance
Location: London (hybrid, minimum 2 days in the office)
Hours: Full-time
Contract: Permanent
Closing Date: 30th April 2026

About the Role
This is a key role within a communications and campaigns team focused on raising profile, influencing decision-makers and delivering meaningful change. You will play a central part in shaping and delivering creative campaigns, with a strong focus on media relations and public engagement.

Key responsibilities include:

• Planning and delivering integrated campaigns across digital and offline channels
• Drafting press releases, briefings and compelling campaign content
• Managing media enquiries and building relationships with journalists
• Supporting campaign strategy development and identifying opportunities to influence policy and public debate
• Creating engaging supporter actions using campaign platforms
• Monitoring and evaluating campaign and media performance
• Coordinating internal and external stakeholders to deliver campaigns effectively
• Managing campaign data and ensuring compliance with GDPR

About You
You will be an enthusiastic and driven communicator with a strong understanding of media and campaigning.

You will bring:

• Experience in media relations, campaigns or communications roles
• Strong writing skills with the ability to communicate complex issues clearly
• Confidence working with data, systems and campaign platforms
• Excellent project management and organisational skills
• Ability to build relationships and work collaboratively across teams
• A proactive approach with the confidence to generate ideas and respond to fast-moving issues
• Knowledge of how to influence decision-makers and shape public conversations
• Understand how social media and digital channels can be effectively used to amplify campaigns

Experience within the charity or public sector, or working on social impact issues, would be beneficial but not essential.

About the Organisation
You will be joining a values-led organisation committed to improving lives and driving meaningful social change. The team works collaboratively to influence public attitudes, shape policy and ensure that important issues remain high on the national agenda.

Other roles you may have experience of could include; Media Officer, Campaigns Officer, Communications Officer, Public Affairs Officer, PR Officer, External Affairs Officer

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People. #INDNFP

Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Legal Officer and Director of Strategic Litigation and Advice

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £31,000 to £33,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Application deadline: 11:30pm on Saturday 25 April 2026

Interviews are anticipated to be held on 14 and 15 May 2026. Shortlisted candidates will be notified by Friday, 1 May 2026..

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Legal Officer) to run ILPA’s Working Groups and with the Director of Strategic Litigation and Advice in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Director of Strategic Litigation and Advice to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Director of Strategic Litigation and Advice to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, Border Security, Asylum and Immigration Act 2025, and government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and earned settlement and family returns proposals. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.