At Young Sounds UK our mission is to help musically talented young people from low-income families fulfil their potential. We're seeking our first Evaluation Director to join a small, thriving organisation and lead our evaluation strategy. Working collaboratively with colleagues, you will generate insights that strengthen programme delivery, and how we understand and share our impact.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Monday 14 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
Role overview
Young Sounds is a reflective organisation. We’ve always invested time and effort in seeking out, understanding and demonstrating the difference our programmes are making. We believe in learning from experience. This is what we mean by evaluation.
We have recently secured funding to build on our evaluation work to date, and it is a priority for us to more fully embed evaluation throughout our work – the Evaluation Director will be critical to us achieving this. The Evaluation Director is a new role and will lead the development and implementation of Young Sounds’ evaluation strategy, ensuring that our work is evidence-based and impactful.
Key areas of responsibility
- Evaluation strategy and organisational learning
- Programme evaluation
- Organisational capacity and culture
- Research and policy engagement
- Quality assurance and reporting
Registered Charity 
6 - 10
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
IT Service Desk Analyst
We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff.
This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm.
Position: 6221 IT Service Desk Analyst
Location: Cardiff (potential for future hybrid working, to be discussed at interview)
Hours: Full time 37.5 Monday - Friday 9am - 5pm
Contract: Permanent
Salary: £26,161.25 per annum
Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents.
As an IT Service Desk Analyst you will:
- Provide 1st and some 2nd line technical support to internal customers.
- Resolve and escalate incidents in line with Service or Operational Level Agreements.
- Support internal customers with procured computers.
- Produce case history reports as requested.
- Escalate service issues to 2nd/3rd line support and 3rd party suppliers.
- Improve customer self-service confidence by creating/updating Knowledge Base articles, User Guides, and FAQs.
- Create and maintain bespoke application support documentation.
- Participate in Service Desk team meetings, workshops, and seminars.
- Engage in IT projects and complete tasks as required.
About You
Ideally, you will be familiar with Lenovo Laptop and Desktop hardware and have experience in maintaining and managing mailboxes and distribution groups. Knowledge of Zoom and ticket logging software is also beneficial.
You will need:
- 1st/2nd line Service Desk Support experience
- Experience in an ITIL aligned enterprise environment
- Knowledge of Microsoft Active Directory, Windows & Office
- IT hardware configuration & troubleshooting skills
- Good organisational skills, able to prioritise effectively
- Ability to gather, analyse & use evidence from various sources
- To understand & promote IT policies and security
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as IT Support, 1st Line Support, 2nd Line Support, 1st Line IT Support, 2nd Line IT Support, Service Desk Support, IT Service Desk, IT Service Desk Support, Tech Support, IT and Tech Support. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Thank you!
Housing Interventions Worker (Custody Based)
Location: HMP Cardiff
Salary: £26,339 per annum plus benefits
Vacancy Type: Permanent, Full Time
Are you looking for an exciting new role where you can make a difference?
We are recruiting for a Housing Interventions Working.
Here at Forward Trust, we deliver a complex range of housing and drug and alcohol recovery focused services in the unique prison environment. Our support includes providing housing advice and support and general advice, health and wellbeing, motivational work, clinical services, and a wider range of group work and interventions and treatment programmes.
The Forward Trust services which are delivered within Welsh prison settings are commissioned by Ministry of Justice and are delivered in partnership with HMPPS prison and probation colleagues and G4s prison colleagues and HMPPS Probation resettlement colleagues at HMP Parc. Integration and partnership are integral to the work we do.
We believe that everyone can live a fulfilling life, whatever their past. Our work in prisons aims to support those affected by drug or alcohol issues to create lasting change and reduce dependency, homelessness, unemployment and re-offending.”
Role Responsibilities
Working in HMP Cardiff, HMP Swansea with occasional need to attend HMP Parc, the postholder will mainly be co-located with Probation resettlement colleagues and working directly with service users on the wings within the prison and also providing face to face housing interventions premises when required.
In this role you will be delivering Housing focused interventions to improve housing opportunities and play a key role in homelessness prevention for men on probation. In order to achieve sustainable housing outcomes you will ensure that a holistic assessment of need is completed with onward referrals to specialist services made for any identified need
If you are an experienced, positive and solutions focused individual with a passion for preventing homelessness, reducing reoffending and supporting meaningful change in the lives of people involved with Criminal Justice services this could be the ideal role for you
Our Vision
Everybody deserves a place to call home. We work with men on probation who are homeless or are at risk of homelessness to progress through their housing journey and take steps towards stable accommodation. In doing this we will connect them to skills, options and services that will empower them to have ownership of their housing journey.
Our service supports, informs and empowers our neighbours in custody and the community, on every step of their journey to regain or retain housing and reach their full potential.
All prison-based roles will require enhanced DBS and G4S enhanced level 2 security vetting.
This process can take up to 2-4 weeks. All offers are subject to receiving both HMPPS vetting and DBS clearances.
Checks will require you to provide information on the below:
- Yourself (personal information, financial information, police information, criminal history)
- Your family (parents, parents’ partners, siblings, partner(s), children)
- Co-residents
- Associations that may cause a conflict of interest with your role or the prison service.
- Background checks across police information systems on you, your family and other associates
- Credit reference checks
- Social media and Open-Source checks (these are checks on content about you that's publicly available on the internet to ensure there's nothing linked to you that could undermine public trust and confidence in the prison service)
- Other government and overseas agency or police checks.
The Ideal Candidate
Please see a list of skills and experience needed below for this role.
- Good knowledge of the Housing and Welfare Benefits system
- Experience of assessing adults in need of support around housing and social support and/or substance misuse
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits:
- Flexible working
- Training and development opportunities
- Simply Health Cashback Scheme (optional)
- Season Ticket Loan Scheme
- Cycle to work scheme
- Crisis Loan Scheme
- Electric Car Scheme
- 3 x Wellbeing Days (pro rata'd for part time employees)
- Access to Blue Light Card
- 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
- Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
- Death in Service Payment (2x annual salary)
- Critical Illness Insurance (subject to qualifying criteria)
To Apply
If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application.
Thank you!
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Senior Grants Officer Location: Fully Remote Salary: £30,000 per annum plus benefits We are recruiting for a Senior Grants Officer. The Fundraising Department at The Forward Trust plays a crucial role in supporting our mission to empower individuals to break the cycles of addiction, crime, homelessness and unemployment. Our team is dedicated to securing vital funds, generating around £2million per year, through various channels, including grants, events, corporate partnerships, and individual donations. We work collaboratively across departments to develop and implement effective fundraising strategies, ensuring that we can continue to provide life-changing services to those in need. One of our unique strengths is the ability to place our service-users at the heart of everything we do, including fundraising. With around a third of our workforce in active recovery and/or having had experience with the criminal justice system, and access to our community of over 28,000 individuals who have benefitted from our support, we can provide living proof of our long-lasting impact. By joining our team, you will be part of a dynamic and passionate group committed to making a tangible difference in people's lives. Role Responsibilities An exciting opportunity has arisen within our Fundraising Team to help grow and maximise income from trusts and foundations and other grant giving organisations. As an integral part of the team, you will identify, engage, and approach new grant giving organisations as well as maintain and strengthen relationships with existing supporters to secure funding for our life changing and life-saving services across prisons and communities in the UK. Over the last two years, we have been working hard to lay the foundations to be able to engage and secure more supporters and advocates for the organisation, enabling us to increase the amount of charitable income we secure. With a new strategy, team structure and customer relationship systemin place, it is a great time to be joining a passionate, fun, and target-driven team within a motivating and inspirational environment. You will be working as part of a team of 10 and the role is fully remote with expectation to travel to Vauxhall once per month. You will also be expected to have the flexibility to attend events and be able and willing to travel to the services in the organisation and supporting fundraising events. Please not you will need at least 1 years' experience of trust and grant fundraising. The Ideal Candidate We are looking for a excellent communicator who is good at building and maintaining relationships and who has writing and fundraising experience. Please also see a list of skills and experience needed for this role below;
About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
