Equality and diversity manager jobs

Job Title: Data Management Officer

Salary: £23,333 (£40,000pa pro rata) FTC to 31st March 2026

Team: Data Team, Strategy and Partnerships

Hours: 37.5 hours per week

Location: Hybrid – based in Guildford

About Shooting Star Children’s Hospices

We have an exciting opportunity for a Data Management Officer to join our Data Team at Shooting Star Children’s Hospices. This is a fantastic opportunity for someone with a keen eye for detail, a passion for data quality, and a desire to contribute to meaningful work in the charity and healthcare sector.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

You’ll help ensure the accuracy, consistency, and integrity of data across the organisation. From supporting teams to migrate data into our Care Database, to maintaining documentation and responding to ad hoc data requests, your work will help teams across clinical services, fundraising, HR and more make informed, confident decisions.

This role is ideal for someone with experience in data cleaning and documentation, strong Excel skills, and a collaborative, organised approach to work.

What You’ll Be Doing

• Identifying and resolving data quality issues
• Supporting teams with data migration and standardising data collection processes
• Maintaining key documentation such as data dictionaries and user guides
• Assisting with regular reporting and responding to ad hoc data requests
• Contributing to good data management by following and promoting best practices

 About you

• Experience in data management, including cleaning and documentation
• Strong Excel skills (e.g. Pivot Tables, XLOOKUP)
• A methodical, organised approach and excellent attention to detail
• Confidence working with sensitive data and understanding of data protection principles
• A collaborative mindset and the ability to explain technical concepts clearly

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Finance Manager Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-25 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme.

Our income has substantially  increased from £382k in 19/20 to £1.71 million in 23-24. We’ve had to adapt quickly, developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly.

Our current finance manager has been pivotal to Brent Mencap’s recent growth, adapting to paying more people, dealing with complicated invoices, making sure we get paid promptly, being as diligent about a project budget worth 5k as our overall budget and supportive with staff  wage queries. While there is lots of data input, reconciling, processing purchase orders, the role involves real involvement in project development, monitoring with other managers and face-to-face involvement with users and staff. It’s never boring and definitely not for the faint hearted!!

As Finance Manager for Brent Mencap, you will have a key leadership position. You will be responsible for the strategic and operational oversight of our finances, ensuring compliance with all statutory requirements while ensuring our services are sustainable through sound financial planning. You will work closely with the Executive Director and Trustee Board to provide accurate insights and projections that support long-term growth and resilience.

You will play a pivotal role in reviewing and maintaining our robust finance and administrative system and procedures, managing risks and ensuring our charity finances can support delivery of our mission. You will also contribute to the development of funding applications, tenders, and financial strategies. You will play a key role in supporting funding applications, demonstrating impact through financial reporting, and building processes that enable future growth.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note our office base is on the first floor of a Victorian building

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

Interview details

· A 2-part Interview with senior staff will take place at Brent Mencap on Monday 8th or 15th  September 2025. Shortlisted candidates will be given a paper-based scenario to complete and print at Brent Mencap before the interview

· We anticipate the interviews will take 2.0 hours with a 15-minute break  between scenario and actual interview.

Battersea has entered an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals.

Trust fundraising at Battersea has grown significantly over the past few years, from £1m in 2022 to £2.75m in 2025. Working closely with the Trusts Officer and Trusts Lead, you will secure vital funding from Trusts and Foundations to support the welfare of dogs and cats across the UK and internationally.

As the Trusts Manager, you will manage your own portfolio of five-figure Trust donors and take ownership of relationships to secure funding from both existing and new supporters. You will also support the Trusts Officer to deliver bi-annual Small Trusts Mailings and the Trusts Lead to deliver significant partnerships.

You will be proactive and motivated, with a passion for animal welfare and an aptitude for building relationships. You are a strong communicator with excellent writing skills which will enable you - with support from the team - to craft compelling funding proposals that resonate with donors.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 21st August 2025
Interview date(s): First round: w/c 25th August 2025; Second round: w/c 1st September 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.

The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.

In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.

About the Role:

1. Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
2. Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
3. Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
4. Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
5. Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
6. Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.

About You:

To be successful in this role, you will need:

1. Educated to degree level standard in international development or similar related field
2. Demonstrated experience in international development management including senior management and distance management.
3. Experience of building strong relationships at the highest levels with development partners.
4. Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
5. Excellent project management and facilitation skills.
6. Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports

Why you should apply:

Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Network Development Manager, NCN Planning Scotland 

£32,145 per annum (pro rata for part time hours)

Ref: 15REC 

Full Time: 37.5 hours per week – happy to talk flexible working

Contract: Maternity 12 months contract

Base: Hybrid working from either Edinburgh, Glasgow or Newcastle Hubs

About the role

This is an exciting opportunity to work with Sustrans as part of the Paths for Everyone Strategy to shape and develop the future vision for the National Cycle Network in across Scotland.

As Network Development Manager for NCN Planning, you will work closely with councils and partners to identify and initiate a range of projects that will fix and grow the National Cycle Network in Scotland. You will undertake and assist in the population of the project pipeline across Scotland by determining projects for investment, managing them through the feasibility stage and liaising with local authorities and other partners to agree design proposals.

Contributing to Paths for Everyone, your day-to-day work will involve dealing with network queries from the public, councils, and interest groups so you will build and manage internal and external relationships.

This role will require travel and work at locations across Scotland as necessary to undertake projects on behalf of Sustrans.

About you

You should have experience of transport planning or a related subject, effective negotiation skills and experience in working with stakeholders and the public sector.

You will be skilled in advocacy, project management and implementation. You will have the ability to research and produce reports, as well as being able to coordinate activities with the wider NCN team and across the organisation.

Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. 

What we offer

In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment. 

Wellbeing

• 28 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Financial

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
• Death in Service benefit – 3 x annual Salary

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Additional information

• Closing date for the receipt of completed applications is 23:59, 31 August 2025.
• Interviews will take place via MS Teams on the 8th or 9th September 2025

About Sustrans

At Sustrans you'll be part of a movement to make it easier for people to walk and cycle. 

We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. 

 We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. 

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

Are you web analytics expert passionate about using insight to drive smarter decisions? Do you experience of leading a web analytics function in large organisation? 

We’re looking for a Digital Analytics Manager to lead our Digital Analytics team at the British Heart Foundation. In this pivotal role, you’ll shape how we collect, interpret, and apply digital data across the organisation. 

As part of our digital transformation, you’ll ensure decisions are backed by robust evidence, clear performance metrics, and accessible, high-quality insight. You’ll lead day-to-day operations, optimise our analytics capability, and help embed data-driven thinking across the BHF. 

​

What you’ll be doing:  

• Lead and evolve the analytics function 
  Own tracking, tagging, reporting, and technical solutions. Ensure data quality, governance, and compliance. Drive innovation through BigQuery integration and support our wider data transformation. 
• Deliver insight and enable access 
  Oversee BI solutions and dashboards. Produce proactive reports and strategic analysis for senior leadership. Champion a self-serve data culture and ensure insight is clear, actionable, and aligned with organisational goals. 
• Collaborate across teams and partners 
  Manage agency and media relationships. Align on analytics needs (e.g. CAPI, Enhanced Conversions, server-side GTM) and embed analytics into wider processes. 
• Support strategic decision-making 
  Provide senior leaders with clear, evidence-based insights. Translate complex technical data into simple, meaningful terms for both technical and non-technical audiences. 
• Develop and grow the team 
  Line manage a Digital Analyst, offering coaching and structured development to perform to high standard. Build a roadmap to mature the function and increase its strategic value. 

About You 

As our ideal candidate you'll be experienced in leading a web analytics function in a large organisation, with strong hands-on expertise in GA4, Google Tag Manager, BigQuery, and SQL. You understand technical tracking and scalable infrastructure, and ideally have experience with Adobe Analytics, Power BI, and coding languages like Python, R, or JavaScript. 

You’re confident delivering strategic insight to senior stakeholders and translating complex data into clear, commercially relevant recommendations. You’re a strong communicator, a supportive people manager, and passionate about continuous improvement. 

You may also bring experience in consulting, strategy, or transformation programmes, with a focus on data and measurement. You’re confident defining success metrics, building outcome frameworks, and developing data pipelines. You understand customer experience, personalisation, and decisioning platforms, and you’re proactive in driving data literacy and innovation. 

You’ll also bring: 

• Excellent analytical and problem-solving skills 
• Strong data storytelling and visualisation 
• Outstanding communication and stakeholder engagement 
• A proactive approach to automation and workflow improvement 
• The ability to simplify complex data into commercially relevant insight 

Working arrangements   
 
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
 
About Us  
 
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer. 
 
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.  
 
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 
 
Benefits   
 
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.  
 
Interview process   
 
The interview process will be held virtually via MS Teams. 
 
How to apply   
 
Ready to apply? It's quick and easy! Just hit the apply button below and complete our online application form and submit a supporting statement, outlining your interest in the role and how you meet the role’s criteria.  
 
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.   
 
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Join Our Team!

Crohn’s and Colitis UK are on the look out for a new HR Operations Manager!

Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

About You

We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. 

This role is suited to an experienced HR Manager who: 

• Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices. 

• Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained. 

• Can lead operational planning and budgeting. 

• Has a forward thinking and inspirational vision for the role of HR in a charitable organisation. 

• Has a vision for how working practices and culture can develop for the better.

• Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies. 

• Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation. 

• Has experience of supporting and developing managers through change. 

• Is CIPD qualified. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

ID: 1510 - Service Manager

Service: Woodfield Park Community Project

Salary: £32,311- £35,800 (£19,211.95 - £21,286.49 per annum for part-time, 22 hours per week)

Location: Woodfield Park Community Centre, Normanton Road, Welland, PE1 4XE

Hours: Part-time (22 hours) - We offer flexible working arrangements - please see below for more details. 

Contract: Permanent 

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Are you passionate about empowering communities and tackling food insecurity? Do you have the leadership skills to drive meaningful, resident-led change? If so, we’d love to hear from you.

We are seeking a dynamic and compassionate Community Development Service Manager to lead the Woodfield Park Community Project. This vital role oversees the delivery of key services including the Food Club, emergency food parcels (as part of the Household Support Fund), and the Holiday Activities and Food (HAF) programme.

Main Requirements (for details check the job description and person specification):

• Lead the planning and delivery of community-based services and projects.
• Build strong relationships with local residents, partners, and stakeholders.
• Manage and support a team of staff and volunteers.
• Promote an asset-based approach to community development.
• Ensure compliance with safeguarding, health and safety, funding, and reporting requirements.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –enhanced DBS

Benefits: 

• an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Apply via the link to our website and fill out our digital application form
• Closing Date: Monday 11th August 2025 at 23:59

Interviews are scheduled to take place from 20th August, with slots throughout the working day. 

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.   

We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.  Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system

We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kongers (50% of each community) over the next 12 months.

We have an exciting opportunity for an Operations and Partnerships Manager to oversee the operational and partnership work of STEP which includes infrastructure and process, data and reporting as well as partnerships. Your responsibilities will include:

• Operational responsibility for UK Programmes ensuring processes are in place for a smooth running and high-quality programme. 
• Overseeing allocation of clients to the programme and their Employment Advisor 
• Managing the CRM data cleaning and reporting process and producing monthly and quarterly reporting data from the CRM
• Using advanced Excel skills to analyse results, identify trends and learnings to use data to drive changes and improve the quality of programmes.
• Managing the administration of the programme, including tech and client accessibility and excellent customer service 
• Managing external relationships with the support of UK Programmes team to deliver the programme.

About you

We are looking for candidates who have:

• Demonstrable experience of managing direct delivery Programme operations.
• Knowledge of refugee and/or livelihoods programme is desirable
• Demonstrable experience of line managing a team of people
• A high level of financial literacy to manage and report against programme budgets.
• Strong interpersonal and communication skills
• Experience in Monitoring and Evaluation processes, including using Excel to capture and analyse data
• Advanced knowledge of Excel and budget preparation/management using Excel
• Ability to produce high quality written work under pressure and to deadlines
• Ability to work in agile and fast paced environment
• Ability to network proactively and build relationships with employers and external agencies

Candidates must be UK based and have the right to work in the UK for the duration of the contract

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.

Interviews will be held remotely on 22nd August 2025.

Expected start date will be 9th October 2025.

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

• Support programme managers to collect, manage and analyse data 

• Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

• Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

• Maintain and improve Media Trust’s Salesforce CRM

• Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

• Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

• Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

• Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

• Assist in developing our systems and processes to support innovation through data and insight 

Project support:

• Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

• Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

• Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

• Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

• Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

• Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

• Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

• Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

• Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

• Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, once a month and 4 times a year for our mandatory All Staff Together days.

Join Our Team!

We are looking for a Corporate Account Management Lead to join our Corporate Partnerships Team. You’ll manage and grow relationships with our valued corporate partners, ensuring they feel inspired and engaged with the charity. If you’re someone who enjoys building new business prospects and  is driven to maximise income from corporate opportunities then we’d love to hear from you!

Our role

This is an exciting opportunity for you to play a leading role in the day to day development of a programme of corporate growth. Working in close collaboration with the Corporate New Business Lead and Corporate Partnership Assistant, you’ll promote best practice in corporate donor stewardship and partnership delivery. The role will involve building, managing and leading relationships with prospective partners, delivering exceptional levels of stewardship and ensuring that each account reaches its full funding potential.

About you

We are looking for a tenacious, ambitious individual, driven to maximise opportunities with corporate partners. You’ll be an approachable, resilient networker who is confident in presenting to a range of audiences and has strong negation skills.  With a high of numeracy , ideally you’ll have a sound knowledge of budgeting, financial and database management.

Download our Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend face-to-face meetings with donors, your team, our partner agencies or several away-days each year. In addition, the charity meets for times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

Benefits:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

This is an exciting opportunity to play a central role in delivering our mission by selecting and distributing brand-new, publisher-donated books to over 190 libraries and NGO partners around the world. These books open opportunities for millions of people to read, learn, and shape a more equal future.

As Partnerships Manager, you’ll be responsible for managing and growing our global network of partners. This includes:

· Selecting appropriate books to meet partners’ needs

· Coordinating book selections with our Operations Team

· Preparing accurate documentation to support timely shipments

· Managing partner enquiries and communications

· Building and sustaining strong, collaborative relationships across our network

You’ll also support the onboarding of new partners and help share insights into the impact of our work, both within the Programmes and Partnerships Team and across the organisation.

We’re looking for someone with:

· Knowledge or experience in international education or development

· Experience with books or book distribution (highly desirable)

· A proactive, detail-oriented, and highly organised approach

· Strong written and verbal communication skills

· Excellent administrative skills and a collaborative mindset

· Experience with databases or CRM systems (highly desirable)

· A willingness to undertake occasional international travel

If you have experience managing stakeholder relationships, thrive in a mission-driven environment, and are passionate about creating access to books and education, we’d love to hear from you.

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

Are you passionate about people and want to work in a growing team in a Charity that makes a difference every day to people’s lives and the environment? Then joining the Groundwork North Wales Group could be just what you have been looking for.

We are looking for an HR Manager with excellent organisational and communication skills alongside a strong understanding of employment legislation and its application in the workplace.  If this sounds like you then we look forward to discussing your application!

Reporting to the Head of HR & Governance, the HR Manager will take responsibility for the operational delivery of the Groundwork North Wales Group’s HR activities and initiatives. With a strong knowledge of all aspects of HR, the postholder will provide proactive, practical support on day-to-day operations across the Group.

Please view the recruitment pack and visit the Groundwork North Wales website for more details.

Closing Date: Wednesday 6th August 2025 @ 5pm

Interviews: Thursday 14th or Friday 15th August 2025