Equality jobs

Main purpose of post
• Meeting and greeting visitors including supporters and patients and
acting as their first point of contact for any queries.
• Dealing with telephone, email and postal enquiries across the
organisation.
• Booking in and logging patients onto the relevant records and databases
to provide accurate data.
• Sending appointment reminder calls/texts/letters to clients as required.
• Co-ordinating the Transport service, including supporting and coordinating
the volunteer drivers.
• Managing the consumables within patient spaces and ordering
replacement stock as and when required.
• Open and close patient spaces and set up the centre spaces for
workshops, support groups and other events.
• Inputting data into relevant systems accurately and in a timely manner.
• Dealing with enquiries from patients, donors, supporters, service providers
and volunteers as required in a timely and effective manner.
• Provide general administrative support to the wider team as required.
• Taking donations in any of the Weston Park Cancer Charity locations.
• Arranging room bookings both internally and externally.
• Ensure that all activities and contacts are managed through Weston
Park Cancer Charity systems and procedures and that data is kept up to
date.
• Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
• Drive the charity car when required for charity business.

What you do

We are seeking a highly motivated individual who shares our values to join Weston
Park Cancer Charity’s busy charity team. Our Administrative Assistant will play a vital
part of our Services team and help us to deliver our vision: a better life for those living
with, and beyond, cancer in our region. If you are interested in progressing your
Administrative or Charity career within an organisation which makes a real difference
to the lives of thousands of people, we’d love to hear from you.
About you:
• You are compassionate and show empathy and understanding when dealing
with sensitive situations.
• You will have experience working in public facing roles e.g. reception or
customer service.
• You have excellent communication skills (both written and oral) as you will be
welcoming donors, volunteers, and patients on a daily basis.

• You have exceptional attention to detail for record keeping, data entry and
reporting.
• Able to manage your own workload and priorities to agreed deadlines.
• Adaptable and able to respond in a timely manner to both client and staff
needs or requests.

General Responsibilities
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines
at all times.
• Take all reasonable steps to manage and promote a safe and healthy working
environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data
Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting
colleagues, patients, volunteers, visitors and themselves.
• Participate in personal and organisational training and development and
performance framework meetings.

The above is not an exhaustive list of duties, and you will be expected to perform
different tasks as necessitated by your changing role within the organisation and the
overall business objectives of the organisation. This includes opportunities to cover
annual leave for other Administrative Assistants where possible.

Senior Finance Officer
Location: Office-based near Nine Elms, London
Working pattern: Part-time, 2 days per week on-site
Pay: £19.23 per hour plus £2.32 per hour holiday pay (equivalent to £35,000 FTE)
Duration:Temporary role for 8-12 weeks initially
Interview date: Week commencing 23rd June

We are delighted to be partnering with a creative, community-focused music charity to recruit a Senior Finance Officer to support their financial operations.

This is a pivotal role in a small team, responsible for the day-to-day financial management and operational bookkeeping of the charity, as well as contributing to longer-term planning and reporting. Following the recent opening of a second venue, including a performance space, recording studio, and café. \this role plays a vital part in ensuring robust and scalable financial systems across all areas of activity.

Key Responsibilities

• Prepare and maintain monthly management accounts for senior leadership and the Board
• Lead the budgeting process and maintain cash flow forecasts
• Oversee and carry out accurate bookkeeping, including:
  • Purchase/sales ledger management
  • Batch and individual payments
  • Bank reconciliations
  • Petty cash and credit card management
  • Processing invoices and receipts
• Manage monthly payroll submissions and liaise with accountants and pension providers
• Prepare and submit VAT returns and Gift Aid claims
• Maintain oversight of income streams including student payments, ticketing, and café revenue
• Support fundraising team with financial reporting for funding applications and reports
• Ensure compliance with financial policies, SORP, HMRC, and charity regulations
• Oversee fixed assets register and manage depreciation schedules
• Liaise with external accountants on year-end accounts for both the charity and its trading subsidiary

What We're Looking For

Qualifications and Experience:

• Qualified by experience, with a minimum of three years in a finance or bookkeeping role
• Previous experience in a charity, arts, or creative environment is desirable
• Experience preparing management accounts and supporting Board-level financial reporting
• Proficient in using accounting software, ideally Xero
• Strong working knowledge of payroll, VAT, and charity finance regulations
• Confident using Microsoft Excel and handling reconciliations, journals, and multi-source income

Knowledge and Skills:

• Clear understanding of financial controls, compliance, and reporting frameworks
• Ability to present financial information to non-financial stakeholders
• Experience overseeing or working alongside bookkeepers or finance assistants
• Familiarity with restricted/unrestricted funding models is desirable

Personal Attributes:

• Organised, detail-oriented, and highly reliable
• Strong interpersonal and communication skills
• Positive, proactive, and solution-focused
• Comfortable working independently within a collaborative team
• Passion for the arts, music, or community engagement work is a bonus

How to Apply

If you're available immediately and interested in this role, please send your CV as soon as possible, as we're reviewing applications on a rolling basis.

Closing date: Monday 23rd June, 9:00 am

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

About the opportunity

Are you passionate about using data to create change for children and young people in education? We are looking for a Data and Insights Manager to lead the ongoing development of our Salesforce CRM and help us make the most of our data to achieve our charity mission.

At Action Tutoring, data is central to everything we do. With an evidence-based culture and impact at the centre of our strategy, gathering and analysing high-quality data is a key priority.

Our highly customised Salesforce database supports every aspect of our work—capturing and managing data from volunteers, pupils, schools, and tutoring sessions. As Data and Insights Manager, you will make sure our system remains fit for purpose and help turn data into meaningful insights that can inform decision-making.

Duties and responsibilities 

Salesforce and systems development

• Collaborate with external Salesforce development consultants to continue building our system capabilities and design.
• Design and oversee the collection of stakeholder, tutoring delivery, quality assurance and evaluation data, working with colleagues to ensure data is collected in a timely, accurate and consistent manner.

Team leadership and support

• Line manage the Data Lead, ensuring their work is of high quality and they have clear development objectives.
• Plan and oversee training and support for the whole organisation on the effective use of Salesforce, developing their understanding of the purpose and value of data.

Data insights

• Support the Head of Impact and Quality to generate insights from data to inform evidence-based decision-making across departments, including through dashboards.

• Data governance

• Champion data security and GDPR compliance across the organisation, including contributing to the upkeep of privacy notices, responding to queries, and facilitating stakeholder GDPR rights.
• Any other reasonable tasks as per the request of the CEO.

About you (person specification)

Qualifications criteria:

• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Two or more years experience with Salesforce administration.
• Experience working with complex datasets in Excel (including data cleaning in preparation for import, export or analysis).
• Experience analysing and visualising quantitative data.
• Good understanding of GDPR compliance and processes.
• Able to design new processes that are scalable, impactful and user-focused.
• Experience managing projects effectively.
• Confident in communicating change to stakeholders at all levels.
• Creative and inquisitive about how technology and automation can improve efficiency.
• Committed to diversity, equity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have:

• Salesforce Administrator Certification (or on track to complete within the next six months).
• Line management experience.
• Experience with data visualisation tools such as Power BI or Tableau.
• Experience using coding languages R, Python or SQL for data cleaning or analysis.
• Experience working in the charity or NGO sector.

Reports to: Head of Impact and Quality

Place of work: Flexible/hybrid. The candidate can be based anywhere in England. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Application deadline: Sunday, July 13th, 2025

Interviews: Tuesday, July 22nd – Wednesday, July 23rd, 2025

Ideal start date: Monday, August 18th, 2025 (though we are flexible for the right candidate)

DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce. 
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Join our mission to support young people across the UK by playing a key role in our People & Learning team. As our new HR Coordinator, you’ll be at the heart of the employee experience, making sure every colleague has a smooth and professional journey through the Trust, from joining us to moving on. You’ll handle a range of people processes with accuracy, care and a commitment to brilliant service, from issuing contracts and maintaining records, to supporting payroll and safeguarding checks.

This is a fantastic opportunity for someone who thrives in a fast-paced, high-volume HR environment and enjoys getting the details right. You will need demonstrable experience of providing customer service excellence in a shared service environment and delivering HR employee lifecycle support.  If you're organised, solutions-focused and passionate about making a difference, this could be the perfect fit. Your work will help ensure that every colleague is set up for success, so we can stay focused on what really matters: supporting young people to achieve their potential.

Location: Rugby, Warwickshire (Hybrid – 40% Onsite / 60% Remote)

Hours: 37.5 hour per week (core hours 10:00 am – 15:00 pm)

What We Offer:

• Flexibility that works for you: Core hours 10:00–15:00, hybrid working (60% home, 40% onsite)
• Enhanced annual leave, with even more added as your service grows
• Additional annual leave purchase options
• Enhanced sick pay
• Life assurance
• Blue Light Card eligibility and access to generous discount schemes
• A supportive, purpose-driven team
• Access to our comprehensive Employee Assistance Programme

Join us – and be part of something extraordinary.

At The Air Ambulance Service, our mission is nothing short of life-saving. We operate two vital services: Helicopter Emergency Medical Services (HEMS) and the Children’s Air Ambulance, providing specialist paediatric transfers across the UK. Every mission is made possible by the dedication of our expert pilots, doctors, and paramedics — and entirely funded by the generosity of our supporters.

Our services don’t draw on NHS funding. Instead, we operate alongside it, enabling more lives to be saved, more families to stay together, and more futures to be protected. And now, we’re looking for a Strategic Individual Giving Manager to help us expand this critical mission.

The Role

We’re seeking a strategic and inspirational Individual Giving leader to take ownership of a thriving programme and elevate it to new heights. You will drive the strategy for a £12m+ programme, lead a passionate team, and oversee campaigns including lottery, raffles, cash appeals, and supporter acquisition.

With a strong emphasis on supporter retention, journey design, and lifetime value, you’ll shape and deliver a growth-focused strategy that secures sustainable income and deepens supporter engagement.

Key Responsibilities

• Develop and deliver the Individual Giving Strategy and budget, targeting growth in net income.
• Lead and support a small but high-performing team to deliver inspirational campaigns.
• Manage and evolve acquisition and stewardship campaigns to expand and retain the supporter base.
• Use insight, segmentation, and innovation to drive campaign performance and supporter satisfaction.
• Oversee campaign analytics, reporting, forecasting, and budget management.
• Collaborate across teams to maximise impact and ensure a joined-up supporter experience.
• Contribute to CRM enhancements to enable a unified, insight-led supporter view.
• Ensure compliance with all legal, ethical, and internal governance standards.

What We’re Looking For

• Proven success in creating and implementing high-performing Individual Giving strategies.
• Experience managing large-scale acquisition and retention campaigns across digital and offline channels.
• A data-driven mindset, comfortable with metrics, segmentation, and budget forecasting.
• Strong understanding of CRM systems and fundraising technologies.
• Natural leadership skills — someone who motivates, supports, and brings out the best in their team.
• Creative, collaborative, and proactive with a strong ability to manage multiple priorities.
• A passion for supporter experience and building long-term, meaningful relationships.

This role is subject to a Basic DBS check.

Why Join Us?

At TAAS, you’ll find more than just a job. You’ll be part of a compassionate, purpose-led team making a real difference. We’re proud to be an inclusive employer, committed to diversity, safeguarding, and supporting the wellbeing of our staff, patients, supporters, and volunteers.

Ready to lead life-saving change?

Apply now and help us build a future where every call for help receives a fast, life-saving response.

__________________________________________________________________________________________________

TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.

As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf.

*Please note that we reserve the right to close this advert before the stated date. We are also actively seeking candidates directly, and do not require agency assistance at this time.

Title: IT Service Desk Manager 

Reporting To: Director of Operations 

Location: Hybrid, with a minimum of three days per week in the office. Our office is based near Latimer Road, London.

Salary: Up to £50,000 per annum 

Hours of Work: 40 hours per week (inclusive of a one hour paid daily lunch break)

Contract: Permanent

Benefits:

• 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Enhanced salary sacrifice pension scheme;
• Private health insurance after completion of probation;
• Eligibility for a Blue Light discount card

Closing Date: 3rd July 2025, 5pm 

Job Summary
Oversee our helpdesk, which acts as the first point of contact for requests for support from our staff and volunteers. Lead business as usual IT operations and support so our people have the tools they need to carry out their work. Work with correspondents to solve problems, allocate team members to tasks, resolve issues, and constantly improve processes, standards and service quality.
Key Responsibilities

Helpdesk

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Oversee first-line support and provide second-line support for inbound enquiries, troubleshooting and solving cases wherever possible
• Identify common or emerging issues and support with identifying root causes to continually improve the service
• Engage with colleagues to escalate more complex issues for further support, coordinate their resolution if appropriate, and manage stakeholders
• Support and troubleshoot hardware and software issues, deliver induction training for new starters, and assist with access management and offboarding

Team Leadership and development

• Manage the team that runs our helpdesk to ensure it functions as well as it can and make sure routine tasks are always taken care of
• Follow, develop and suggest improvements to processes and documentation on how to respond to queries
• Modify or create processes as required in consultation with lead members of Operational, Technology and Security teams
• Make sure work is correctly logged to monitor workload across the team, and provide additional support where necessary
• Actively contribute to the development of the organisation to ensure it remains relevant, effective and of the highest quality

Devices and software

• Work with the technical team to ensure we deliver the IT service following industry best practice. Address gaps as required and continually monitor their effectiveness
• Maintain secure device build, patching according to policy, and ensure we have the means to consider, distribute and maintain approved software
• Manage a plan of joiners/movers/leavers, asset replacement, ensuring requirements handled in good time

Monitoring and KPIs

• Monitor the effectiveness of operational service, identify and respond to issues
• Maintain KPIs agreed with the Head of Operations and the Security Lead

Privacy, security, and audits

• Collaborate with the security team and auditors. Ensure services are delivered according to the ISMS objectives
• Action audit findings and collaborate on tackling systematic issues identified
• Routinely audit performance to make sure work is always of the highest standard and provide reports where necessary
• Ensure information is kept confidential, handled sensitively, and retained in accordance with our policies

Person Specification
Essential

• Experience of managing a small support team, with a desire to support and help others
• Understanding of helpdesk management and how to manage work and resources
• Good skills in managing devices and software
• Knowledge of GDPR (main concepts and principles)
• Working knowledge of a variety of devices and systems such as Windows, Mac/iOS, Chromebooks, Google Workspace
• Analytical, with a logical approach to problem-solving
• Excellent communicator both written and verbal
• Able to remain calm under pressure
• A collaborator who can consider others’ perspectives
• A quick learner and keen to learn new tools and skills
• Flexible and able to work on a wide range of activities
• Able to manage own time, confirm priorities and expectations
• Independent, but knows when to ask questions
• Understand when to make decisions and when to engage a wider group
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Exposure to ITIL or knowledge of ITIL Foundation
• Experience with Jira and Salesforce

This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Could you build and support a fundraising community to help tackle health inequalities for people affected by cancer in the North West?

Are you passionate about the power of communities to make real change happen through fundraising?

Working for a leading cancer charity as their brand-new Regional Fundraiser, you'll help schools, community groups, individual volunteers and local businesses to fund world-class research. Through award-winning, high-impact campaigns, you'll challenge the cause, improve the care and find the cure for cancer.

Salary: £29-34k (able to appoint across the band)
Contract: Permanent, either full time, part-time or reduced hours
Location: Homebased, with regular travel across your local patch (and team meetings held in Liverpool) To cover North Manchester and Lancashire
Benefits: 25 days (+ bank and Christmas closure), 5% employer pension contribution
Culture: Flexible, supportive, able to work with autonomy

About the charity

Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities.

Community fundraising is an important vehicle to challenge this - by raising money and awareness.

This role will cover North Manchester up to Lancashire - you'll be homebased with travel across the patch to meet supporters.

What will I be fundraising for?

Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools.

You'll act as the face of the charity out in the community, spreading the word about how fundraising can drive positive change. You'll develop relationships with volunteer fundraisers, community groups and local businesses, encouraging and motivating them to fundraise.

You'll deliver interactive presentations, activities and outreach sessions at schools and volunteer groups, offering support, advice and guidance on how people can supercharge their fundraising.

About you

You join a passionate and well-established fundraising team, who genuinely care about and support one another.

Key attributes we're looking for in our new Regional Fundraiser:

• Experience working in a face-to-face role, either fundraising, sales, account or volunteer management.
• Engaging presentation skills, able to inspire people to take action.
• Strong interpersonal and relationship-building skills.
• A self-motivated individual, capable of working independently and as part of a team.
• Target-driven, comfortable and confident working with achievable KPIs and targets.
• A team player, someone who brings the best out in other people.
• Flexibility to attend fundraising events, including some evenings and weekends.
• Ability to travel independently across the North Manchester and Lancashire.

If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you.

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: Please note, as this has been advertised previously, we'll be working on a rolling basis. Please get in touch as soon as possible if you are interested, we would love to begin conversations with interested candidates early.

If a rolling deadline disadvantages you in any way, please get in touch with Ellen and she'll do her very best to ensure you don't miss out.

Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

As the Senior Data Officer, you will play a key role in overseeing and managing data flows into and out of our fundraising CRM. You will ensure accurate data coding to support month-end income reporting and enable timely and compliant Gift Aid claims.

If you are experienced in data management and motivated by the opportunity to contribute to a meaningful cause, we encourage you to apply.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 26th June 2025
Interview date(s): TBC

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.

• £70,000
• 35 hours
• Permanent
• Location- Hybrid, based between home and at the London office on a weekly basis
• Closing date: 6th July 2025
• Interview date: w/c 14th 2025

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for a Associate Director of Brand & Marketing Communications with excellent brand, marketing and digital experience at a leadership level to lead our Brand and Marketing Communications Team.

As, you'll provide inspirational leadership to a key team at the heart of our organisation. You’ll be responsible for the development and execution of our brand, marketing and digital strategies. You'll also oversee the delivery of impactful and audience-driven campaigns that grow awareness, engagement and income for Young Lives vs Cancer while supporting our influencing goals.

You will be line managing our Head of Strategic Communications and Head of Digital to lead successful, teams who can creatively deliver on our organisational strategy.

The role demands an agile creative thinker with strong leadership, a strategic mindset and a deep understanding of our diverse audiences. As well as managing and inspiring your team, you’ll create strong connections throughout the organisation, ensuring everyone can access the strategic and creative services they need to tell the charity’s story in a way that really connects with people.

This role is subject to a criminal record check. In the event of a successful application a Basic criminal record check will be completed.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in our Role Details document.

• Lead and develop a high-performing team of marketing, brand and digital professionals.
• Lead the development and delivery of the charity’s brand and marketing communications strategy, aligned to the organisational strategy and the system ‘North Star’, ensuring our positioning and voice are clear, compelling and visible.
• Champion a culture of creativity, collaboration and insight-driven decision making fully aligned with our values.
• Lead the development of our audience personas and engagement work to enable effective journeys and high-quality experiences for all our audiences, equipping the organisation to be customer-centric, insight driven and evidenced-based.
• Collaborate across directorates to align marketing, brand and audience engagement with organisational priorities.
• Provide effective leadership and direction for colleagues in your teams, ensuring accountability to build trust, good morale and teamwork.
• Ensure the voices of children and young people with cancer - and their families - influence decision-making within teams and that we are an accountable and transparent organisation to our beneficiaries, donors and other stakeholders.

What do I need?

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Proven experience leading brand, marketing and communications strategy, preferably in the not-for-profit sector.
• Inspirational leadership of multidisciplinary teams.
• Success in planning and delivering multi-channel campaigns with measurable outcomes, especially within income generation and system influencing contexts.
• Experience in digital marketing, content creation and engagement through digital channels, including social media.
• Experience of audience development and user journey planning.
• Experience influencing at a senior level and managing change.
• Effective planning, budgeting and risk management

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing and Development days: four days a year to do what works for you – from personal development planning, catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

#ShowTheSalary #NonGraduatesWelcome

CRM & Data Officer
Location: Central London (hybrid working - initial training onsite, then hybrid)
Duration: 3 months initially, with strong potential to extend
Working schedule: Full-time, 35 hours per week
Pay: £20.86 per hour plus £2.52 holiday pay per hour
Interviews: w/c 23rd June
Start date: w/c 30th June

Charity People are delighted to be supporting a well-known medical aid charity in the search for a CRM & Data Officer to join their small but growing data operations team.

This is a fantastic opportunity for a detail-oriented and process-driven individual to contribute to the efficient and accurate handling of income and supporter data. The successful candidate will support the smooth running of income processing, reconciliation, and Gift Aid preparation within a busy fundraising environment.

Working closely with Finance and Fundraising colleagues, you'll be responsible for maintaining the accuracy and integrity of the charity's CRM (ideally Dynamics 365), ensuring data is correctly coded, imported, and reconciled, and supporting documentation and reporting for audit-readiness.

Key Responsibilities

• Import and process income data from platforms such as CAF and direct bank transfers
• Apply correct fund, project, and donation method coding to CRM records
• Conduct weekly income reconciliation using templates and bank reports
• Track and resolve data discrepancies or missing information
• Prepare and maintain documentation for reconciliation and data handling
• Support accurate Gift Aid preparation and legacy income coding
• Coordinate closely with Finance to ensure journal outputs are accurate
• Contribute to data cleansing and reporting to improve CRM data quality
• Assist with fundraising platform integration and support wider CRM projects

What We're Looking For

Experience & Skills:

• Experience importing income data into CRM systems (Dynamics 365 preferred)
• Understanding of reconciliation and income processing within a nonprofit or fundraising setting
• Strong Excel skills and the ability to work with reports and reconciliation tools
• Excellent attention to detail and ability to maintain high data accuracy
• Good knowledge of Gift Aid, coding, and financial tracking
• Familiarity with GDPR and other relevant data protection standards
• Strong communication skills and ability to work collaboratively across teams

Personal Attributes:

• Organised, self-motivated, and proactive
• Comfortable working with both routine processes and project work
• Able to work independently and as part of a small, supportive team
• Confident engaging with Finance and Fundraising stakeholders
• Open to learning and improving systems and documentation

This is a hands-on role, ideal for someone who thrives on structure, accuracy, and collaboration. You'll be based in the London office for your initial training period (around 1-2 weeks), then move into a hybrid working model.

How to Apply

If you're available immediately and interested in this role, please send your CV as soon as possible, as we're reviewing applications on a rolling basis.

Closing date: Tuesday 25th June at 9:00 am

Interviews: w/c 23rd June
Start date: w/c 30th June

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

The Youth Endowment Fund 

Senior Research Manager (Toolkit)

Reports to: Head of Toolkit

Salary: £52,700

Contract: 2-year fixed term contract

Location: Central London, Hybrid* 

Closing date: 27th June 2025

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

 Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even beyond knife crime, we know that the fear of violence has a terrible effect on children’s daily lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.

About the Toolkit Team

The Toolkit team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We want research to lead actual changes in outcomes for children.

Our flagship resource, the Toolkit, is a free, online resource that summarises the best available evidence about the effectiveness of various approaches to preventing children becoming involved in violence. It explains the evidence, how confident we can be about the findings, and provides actionable guidance to help policy makers, commissioners, and practitioners to turn evidence into action. The Toolkit is influencing real world policy and practice: the Home Office requires Violence Reductions Units to allocate at least 30% of their funding to interventions that have an impact rating of ‘high’ or ‘moderate’ in the Toolkit. Over half of Youth Justice Services use the Toolkit to align their work with the latest available evidence. Our Change team use the Toolkit to influence systems, policy and practice across children’s services, education, health, neighbourhoods, policing, youth services and youth justice.

The Toolkit is a live resource that currently contains 35 approaches to violence prevention, and we will add at least ten updates to the content this year. New research is published every day around the world. We collate relevant studies in our YEF programmes evidence and gap map and YEF systems evidence and gap map, and we collate study results in our Effect Size Database. We are working in partnership with the National Children’s Bureau and the EPPI Centre to implement new technology and to use machine learning to create a ‘living platform’, that contains relevant studies and their results in one place. This is an exciting development that will significantly speed up our production of systematic reviews and meta-analyses to keep the Toolkit up to date.

Key Responsibilities

The Senior Research Manager will be an essential part of the YEF Toolkit Team and will develop a portfolio of impactful projects. The core of your role will be leading the commissioning of evidence synthesis, using our new methodology, across a range of topics and producing Toolkit content.

You will:

Commission new systematic reviews.

• You will lead the commissioning and management of systematic reviews of the evidence through our Toolkit and Evidence Synthesis Partners: the National Children’s Bureau, the EPPI Centre, and the Race Equality Foundation. This will involve scoping and prioritising violence prevention approaches, convening expert advisory groups, reviewing research protocols and technical reports, and ensuring that research products produce actionable insights.

Write accurate and actionable summaries of evidence for the Toolkit.

· You will use findings from evidence synthesis to write new summaries for the Toolkit, and to inform YEF’s guidance and implementation resources.

· You will ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.

·You will collaborate with our Research team and our Change team to feed insights from the evidence into systems, sector and practice guidance. 

Lead Toolkit communications.

· Collaborating with the YEF Communications and Public Affairs team, you will produce accurate social media content, blogs, and briefings on new Toolkit content to facilitate accurate journalism and press coverage.

Become an expert on the Toolkit.

· You will be an advocate for Toolkit evidence, and you will ensure insights from this evidence are accurately communicated to policy makers and practitioners. You will do this by delivering presentations on Toolkit evidence and providing briefings.

· You will also ensure YEF colleagues are up to date on the topics and content in the Toolkit by providing training and updates internally and sharing guidance about how to accurately explain the evidence.

About You

You are this sort of person:

· You want to play a significant part in reducing children and young people’s involvement in violence. You care about having an impact.

· You share our belief that an evidence-based approach is our best hope of preventing violence. You are fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.

·You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research, or professional experience.

· You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience. You can scrutinise a budget to ensure it provides value for money.

· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding, and practice.

· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.

· You have excellent project and time management skills. You can work independently, quickly, and to a high standard.

·You are good with people. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenges when required.

·You learn fast but remain humble. You like learning. You are very good at synthesising information. You know how much you don't know and that you can always learn more.

·You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.

·You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.

You may have:

·A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.

·Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.

 While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socioeconomic background.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.

To Apply

To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 27th June 2025.

When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:

1. Briefly describe the key evidence synthesis projects that you have undertaken or commissioned and be clear about the role you played in the work.

2. Provide some clear examples of products, presentations, events, or other materials that you have produced to help explain complex research evidence to policymakers, commissioners, and practitioners.

You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

Interview Process

Interviews will take place in the week commencing the weeks commencing 7th and 14th July.

If you are invited to interview, we will send you a systematic review ahead of the interview and we will ask you to prepare a 10-minute presentation to explain the main strengths and weaknesses of the review and its conclusions.  

Benefits Include

• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

The Youth Endowment Fund

Head of Change – Health

Reports to: Director of Change, Youth Endowment Fund

Salary: £67,900 per annum                       

Location:  Central London or remote

Contract: 2-year fixed term – potential to extend. Open to 0.8 FTE for the right candidate

About the Youth Endowment Fund

We’re here to prevent children from becoming involved in violence. We do this by finding out what works and building a movement to change things.

In recent years, violent crime involving children has increased. This is a tragedy. Every child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment that exists to prevent children from becoming involved in violence. We will achieve this by finding out what works and building a movement to put this knowledge into practice. A big part of the movement that we need to build is in the world of health. We need to inspire and connect with health leaders across Integrated Care Services (ICBs), Local Health Boards (LHBs), Child and Adolescent Mental Health Services (CAMHS) and other relevant parts of the system. We need to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making progress building the evidence of what works within and around health services to reduce violence. But the big risk is that nothing changes. That’s where you come in. Your role is to identify the best way to make change happen within relevant health services. Your main responsibilities will be ensuring that:

We have great relationships with the people who can make change happen.

This will include:

• Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
• Build a Strategic Advisory Board of leading experts across the health sector and keep members onside and excited about our work.
• Manage excellent Strategic Advisory Group meetings. You can read more about our Education Strategic Advisory Group here.

We deliver the health system recommendations. 

This will include:

• Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
• Creating and delivering a plan to deliver the health system reforms, working closely with leaders to make the change happen.
• Tracking progress carefully, being thoughtful and creative about when and how to change the plan. 

We work out the most effective ways to connect people with the evidence, then making those things happen.

This will include:

• Helping health leaders change how they plan or provide services to better protect children from violence, based on our Practice Guidance.
• You can read our first guidance for school, college, and alternative provision leaders here.
• Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
• Continuously testing and improving our approach to get better results.

As a senior member of staff in the organisation you also:

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.

About You

You are this sort of person:

• You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
• You bring deep experience of the health system. You’ve worked at a senior level in or with health services – potentially commissioning support for young people at risk of or involved in violence. You understand how ICSs, LHBs, CAMHS and other health leaders think, and know how to navigate and influence within the system.
• You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
• You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
• You build trust and connect with people. From government ministers to youth workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
• You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
• You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
• You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.

You must have this sort of experience.

• Delivering concrete change in practice or systems that improved children’s lives.
• Leadership experience in the health system. You’ve worked at a senior level in or with health services – potentially in commissioning – and you understand how to navigate and influence within these complex systems.

First-hand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. This includes children with conditions such as conduct disorder, psychosis, substance use disorder, ADHD, developmental language disorder, and traumatic brain injury. You understand the barriers these children face and what it takes to get them the right support.

While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of violence affecting young people.

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background. 

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

Hybrid Working

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.

To Apply

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and cover letter, which must answer the following three questions below. Please submit your application by 9am Friday 27th June 2025.

Application Questions

Improving practice or systems
1. Can you describe a time when you successfully supported health leaders to improve practice or systems (e.g., regulation, funding, guidance)? Please include the scale and context of your experience. (maximum 500 words)

Developing strategy
 2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)

Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the health sector’s role in preventing violence? (maximum 500 words)

Interview Process

This will be a two-stage panel interview process. Interviews will take place in the week commencing the 7th July 2025. Second stage interviews are currently scheduled for the week commencing 21st July.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.

Benefits Include

• £1000 professional development budget annually
• 28 days holiday plus Bank holidays 
• Employee Assistance Programme - 24hour phone line for free confidential support 
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary Flexible hours.
• Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%.

Your Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Contract Type: Full Time 

Hours: Full-Time, 35 hours per week - occasional evening / weekend work required* 

Department: Programme Delivery 

Reports to: Programme Leader 

Location: London, Hybrid – 1-2 days in the office per week as well as time out and about in schools

Salary: £32,000 per annum 

* In support of mentor training and other programme activities 

(The boroughs we currently operate in are: Islington, Camden, Hackney, Brent, Westminster, Hammersmith & Fulham, Tower Hamlets, Southwark, and Lambeth)

Benefits

• Hybrid working 
• 2 Me days
• 25 days annual leave entitlement, increasing by 1 year for every year of service for a maximum of 5 years 
• Birthday bonus day off 
• Option to swap bank holidays for other religious holidays 
• £100 training budget to support your personal development
• TOIL (time off in lieu) for any weekend/evening work 
• Working with a values led, supportive and fun team

Our Values and Behaviours

At TKN our mission and values still follow our founder’s original vision:

· Vision – Every child gets to live the life they choose.

· Values – Fun, connection, diversity, curiosity and integrity.

· Mission – To make meaningful connections in our communities and to support children through mentoring to feel happy and confident about themselves and their futures.

As a team we also cmae up with the following behaviours which encompasses the ways we work:

Respect Empowerment Collaboration Co-Confidence Exploration

Role Purpose

To deliver and develop a high-impact mentoring programme through effective mentor management, community engagement, and high-quality organisation and programme administration around London. This role is vital to achieving the organisation’s goals — including positive outcomes for children, meaningful volunteer engagement, compliance, and sustainable growth.

This role brings a perfect blend of administration and delivery, giving you ample time to see and speak with children and volunteer mentors, seeing up close the transformation the programme aims to make on children’s lives. 

Core Responsibilities

1. Mentor Management & Support 

• Match at least five children per month with suitable volunteer mentors, aligned with individual needs and programme goals. 
• Manage up to 55 active mentor-mentee pairs, leading the administration cycle and our quality framework. 
• Maintain 100% accurate records and communications in our data management system, Salesforce, ensuring full compliance with internal processes 
• Maintain consistent, high-quality mentor communications, including regular check-ins and reviews, ensuring consistent session attendance. 
• Co-deliver training for new and existing volunteer mentors; support community events and in-person meetups, maintaining 90%+ satisfaction in mentor surveys. 
• Drive mentor engagement and experience through the online community platform, reflective sessions, and arranging mentor meetups. 
• Promote long-term mentor involvement, with volunteer mentors contributing beyond core mentoring. 

2. Programme Delivery & Development 

• Support organisational targets across cohorts supporting delivery, volunteer recruitment and fundraising annually 
• Deliver child workshops and check-ins, capturing their voices and tailoring support accordingly. 
• Collect consistent impact from children, caregivers and mentors, ensuring all impact targets are met and ensuring children show positive progress in key outcome areas
• Collaborate with Programme Leaders to identify improvements and co-create new  approaches or resources. 
• Promote child participation and co-creation in all aspects of programme design and delivery, ensuring children's voices inform organisational reporting and development. 
• Plan and arrange group 2-3 mentoring sessions annually with other programme managers 

3. Volunteer, Referral & Community Engagement 

• Work with the volunteer recruitment team to build local partnerships and referral networks to support volunteer recruitment and programme delivery. 
• Maintain strong relationships with referral partners (e.g., schools, community organisations) to ensure a steady referral pipeline and collaborative working and 80% of your schools are retained. 
• Provide updates of the programme to referral partners and share content to internal marketing and schools' colleague to support completing the schools termly impact template 
• Act as a key liaison between mentors and caregivers, supporting clear communication and shared understanding of child development and the programme. 

4. Safeguarding  

• Uphold a strong culture of safeguarding in your work, acting in compliance with our safeguarding policies and procedures at all times. 
• Contribute to TKN safer recruitment processes, attending internal mentor training events to vet prospective mentors. 
• Review and assess weekly delivery session reports from mentors, updating Salesforce as required. 
• Ensure every child participating in the programme experiences a positive ending in line with TKN positive ending guidance. 
• Work collaboratively with DSLs to follow TKN safeguarding processes, escalating where needed 

Skills Required for this Role

• Relationship Management: Build and maintain trust with mentors, children, schools, caregivers, and community partners. 
• Communication: Clear, professional communication across diverse stakeholders including written reports, training, phone calls, meetings and in person check-ins. 
• Data & Impact Tracking: Confident in using data management systems, ideally understanding of salesforce and other tools to track progress, outcomes, and ensure data accuracy. 
• Safeguarding & Compliance: Strong understanding of safeguarding principles and policy application. 
• Programme Delivery: highly organised with the ability to coordinate workshops, group sessions, and mentor support within quality frameworks. 
• Child-Centred Practice: Committed to capturing and integrating children’s voices in all areas of programme design and evaluation. 
• Adaptability & problem solving: Able to be solutions based and able to adapt to a fast-paced environment and organisation striving to grow and reach more children 

We will hold first round calls and then a formalised interview for those successful. We will be interviewing on a rolling basis so early applications are encouraged

Our Commitment to Safeguarding and Equity

Safeguarding Committment

Safeguarding is a priority at The Kids Network. We are committed to safeguarding and promoting the welfare of children and expect all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check. 

Equity Commitment

The Kids Network values diversity and inclusion and we have worked to create an application process that is accessible, however we recognise that there may be more we can do, especially for applicants who are minoritised in society, have specific accessibility needs and/or have experienced discrimination. If this is the case, we are happy and open to discussing ways in which we can better support your candidacy and make this application process as equitable as possible for you.

We are a diverse organisation and welcome everyone, but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role. 

Job Title: Dual Diagnosis Worker

Salary: £29,000 

Location and Travel: The role is based in East Croydon, accessible by Train and Tram Link. Any travel required outside your home location for work-related purposes can be expensed.  

Shift Pattern: 12 months Fixed Term Contract - Full time: 37.5 hours per week. Hours to be discussed, you will be based in service. 

About the role

We are seeking a Dual Diagnosis Worker who has a specialism in complex mental health and substance misuse to join our team in Croydon. This is a residential service which provides specialist mental health, complex needs, and dual diagnosis support to our residents. You will utilise your previous experience and knowledge, and provide specialist support to those who have been diagnosed with mental ill health and have challenges with substance use. You will deliver evidence-based interventions based on holistic assessments to support personalised recovery, integration, and promotion of independent living skills.

Within this role, you will act as a specialist for comorbidity, supporting the team to achieve positive outcomes for our residents. Some of the duties may include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About you

We’re looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with previous experience in a similar role. We look at individual characteristics to be able to show resilience, solve challenges, and be proactive in your approach. You will have a passion for supporting people to achieve their personal goals, and achieve positive outcomes, this includes having the ability to engage with people who may be hard to reach and engage with. We further are looking for someone who has:

• An appropriate qualification which is relevant to the role which could include: National Diploma, Bachelors, or master’s in psychology, Dual Diagnosis, Substance Misuse or any relevant
• Previous experience in a similar role, providing holistic assessments and support for people experiencing mental health challenges
• Applied knowledge of the principles of risk assessment and risk management, particularly in relation to harm minimisation.
• A commitment to promoting recovery, harm reduction, and active involvement in care planning.
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.

Please note that the above is not an exhaustive list, more details on the role and requirements can be found in the JDPS attached.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. 

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Dual Diagnosis Worker | Mental Health Support | Substance Misuse | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Holistic Assessments | Recovery Support | Harm Reduction | Risk Management | Person-Centred Care | Resilience Building | Independent Living | Multi-Disciplinary Team | Crisis Prevention | Case Management | Comorbid support