Equality officer jobs
Directorate: Marketing, Education, Events and Membership
Reports to: Marketing and Communications Manager
Salary range: £33,457 - £38,250 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid)
Contract: Permanent, full-time (31.5 hours over 5 days)
Job Purpose
Help shape the voice of rheumatology and make a difference to people living with rheumatic conditions. We’re looking for a creative and proactive marketing and communications professional to join BSR. The post-holder will support the planning and implementation of marketing and digital campaigns for a wide range of BSR projects, connecting us with our community. Managed by the Marketing and Communications Manager, the role is responsible for planning and building powerful marketing emails and newsletters in Dotdigital, creating digital assets, running social media content, running paid campaigns, and providing performance reports and insights. The role also includes updating website content, advising on SEO and user experience, and using analytics to support data-driven decision-making. Whether it’s promoting an event, launching a research initiative, or raising awareness of vital issues, your work will help us reach and inspire the right audiences.
Main responsibilities
- Plan and deliver imaginative marketing campaigns and social media activity to support excellence in rheumatology and support better care for people with rheumatic conditions.
- Manage content requests and workflows; create and publish meaningful copy and visuals across digital channels.
- Build and schedule email campaigns and newsletters, using audience segmentation, automation, and testing to improve engagement.
- Maintain and update website content, ensuring strong user experience and search engine visibility (SEO).
- Turn data into direction: Monitor and report on campaign and social media performance using analytics tools; provide insights to inform strategy.
- Design or coordinate creation of marketing assets, ensuring alignment with brand guidelines.
- Support lead generation initiatives and contribute to cross-functional projects with marketing expertise.
- Write and edit content with purpose, across formats including blogs, newsletters, reports.
- Stay informed on competitor activity and sector trends to inform campaign planning and innovation.
- Collaborate with colleagues to support the organisation’s wider communications and engagement objectives
General
- Flexibility, proactive approach to work and willingness to take on occasional duties deemed reasonable for the role and circumstances.
- Occasional travel and ability to work out of normal office hours when necessary is expected including attendance and overnight stays at BSR conferences and events.
Person Specification
- Scheduling and writing content including briefs for agencies
- Creating assets for digital channels using design programmes such as Adobe Creative Cloud
- Planning and building newsletters and email marketing automations
- Supporting SEO through keyword research, content optimisation, and link strategies
- Using analytics tools (e.g., Google Analytics, social media insights) to evaluate campaign performance
- Supporting paid social media campaigns or advertising activity
- Working with a CRM system to segment audiences or support campaign planning
- Competency with website CMS management and understanding of UX/UI best practice
- Lead generation techniques and programmes desirable
- Strong ability to work with multiple deadlines and adapt to changes
Inclusion and diversity statement
BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.
We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all BSR employees to champion and live our values through their work at every opportunity.
To champion the specialty, influencing change and building a thriving community of best practice.
The client requests no contact from agencies or media sales.
The vacancy
We are seeking to appoint one lay member to sit on our GOC Council.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance and conduct. For more information about us please visit our website:optical. org.
About the Council
The role of Council is to lead on the GOC’s mission to protect the public by upholding high standards in eye care services. The Council is composed of six lay members (including the Chair) and six registrant members (i.e. registered optometrists and dispensing opticians). At least one member of the Council must work wholly or mainly in each of England, Northern Ireland, Scotland and Wales. One Council member acts as a Senior Council Member whose role is to carry out the Chair’s appraisal as well as provide a sounding board for the Chair and serve as an intermediary for Council members, Executive and stakeholders as necessary.
The successful candidate will contribute to Council by exercising oversight, ensuring effective corporate governance, and making high-level policy decisions. They will be able to operate strategically and impartially; listen, communicate, and influence effectively; exercise judgment; and inspire confidence and support amongst our stakeholders.
Remuneration and time commitment
Council members are remunerated in accordance with our member fees policy (£13,962 per annum plus reasonable travel and subsistence expenses). The member fee includes time for reading and preparation.
The appointed member will be expected to commit approximately 2-3 days per month. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices at Level 29, One Canada Square, London, E14 5AA. There are occasional online catch-up meetings - these are currently scheduled on a Tuesday evening every 6-8 weeks, from 5.30pm – 6.30pm.
How to apply:
Please email the the following to appointment@optical. org
· your CV outlining your employment history, any relevant voluntary work, public service or other experience; together with any relevant professional, academic or vocational qualifications;
· the application form, stating how your experience matches the criteria for the vacancy you are applying for; and
· complete the EDI monitoring form linked in the candidate pack (this is an online form and does not need to be included in the email with your CV and application form).
APPLICATION DEADLINE: midnight on Sunday 10 August 2025.
Online interviews will be held on between Wednesday 15 and Thursday 16 October 2025.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We welcome applications from individuals who are disabled and from diverse ethnic backgrounds as these are currently under-represented on our council and committees.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity and geographical locations outside of London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The interim Chief Executive is an executive leader, who co-leads the Belgrade with the Artistic Director, reporting to the Board. They are responsible for driving strategic planning with SLT, programming, advocacy and fund-raising, stakeholder management, and overseeing the finance and operations of the organisation. They are one of the public faces of the Theatre, alongside the Artistic Director.
The interim CEO works in close collaboration with the Artistic Director to:
- curate a high quality artistic programme and support the organisation to deliver the artistic strategy.
- provide effective and inclusive leadership for the staff team, drawing on the collective strength of the SLT in their decision making.
The interim CEO drives the income generation for the Theatre, to achieve the balanced budget, and is chiefly responsible for the Main Stage visiting work programme.
The interim CEO line manages an SLT including a Chief Operations Officer (who in turn oversees finance, HR, production and operations); Director of Audiences and Growth, Director of Producing and Co-Creation and Head of Business Support.
What You Will Do
Leadership & Management
- In collaboration with the Artistic Director;
- Provide inspirational leadership and a clear sense of direction to the senior team and wider organisation
- Drive and oversee SLT in the development and delivery of the Belgrade’s story of change and business plans that support the Vision, Mission and Values of The Belgrade, communicating these internally and externally.
- Take an inclusive approach to line management of the SLT which fosters a culture of clear timely decision making and communication.
- Oversee the SLT to ensure the experience all artists, audiences, visitors receive from the Belgrade is inclusive, informed and enriching; and the building provides a welcoming, safe space.
- Ensure a commitment to equality, diversity, inclusion, and environmental sustainability throughout the organisation.
Programming
- Work closely with the Artistic Director and SLT to curate and deliver a high-quality and relevant programme which balances artistic, financial and operational needs, taking chief responsibility for the visiting work.
- Develop strategic relationships with a wide range of commercial producers and visiting companies to secure appropriate visiting work and negotiate the deals maximising the benefits of these partnerships for the commercial benefit and artistic reputation of the Belgrade.
- Support the Artistic Director to shape the artistic strategy and creative direction of the theatre.
- In collaboration with the Artistic Director,
- agree lead productions and secure co-producers
- Bring in co-productions that enhance the programme.
Governance
- Work closely with the Chair and Board of Trustees to ensure best practice in governance, maintaining effective working relationships with all Trustees.
- Support the implementation of the Board Effectiveness plan.
- Develop and maintain robust and effective risk management systems with SLT.
- Work closely with the SLT to ensure full compliance with all legal obligations and statutory requirements, including the preparation of Annual Report and Financial Statements, and annual returns to Companies House and the Charity Commission.
- Carry out any other tasks that may be allocated by the Board of Trustees.
External Relations
- Nurture excellent working relationships with key stakeholders, partners and supporters, including Arts Council England (ACE) and Coventry City Council (CCC); specifically, leading on NPO applications, and working to meet the objectives of CCC’s Cultural Plans.
- Continue to develop The Belgrade’s role as a strategic partner and cultural leader locally and regionally.
- Act as advocate and ambassador for the Belgrade, representing the organisation publicly, seeking out opportunities to raise the profile of the Belgrade.
- Lead on the Reporting to Funders, with support of Head of Business Support, and in collaboration with the AD.
- The Interim CEO will represent the theatre in strategic and cultural development forums including Culture Works, and UK Theatre, in collaboration with the AD
Financial and Operational Overview
- Oversee the Chief Operating Officer to ensure;
- Robust financial management of the organisation, ensuring expenditure and commitments are made within available resources, risk is managed effectively.
- Budgets are appropriately set and monitored.
- Accounting information supplied in a timely manner and ensuring there is a strong cash-flow position at all times.
Income Generation
- Take a pro-active approach to the continuing growth of the Belgrade’s commercial capability, ensuring all opportunities for generating income are maximised through;
- Oversee the Director of Audiences and Growth and COO in driving the Belgrade’s commercial capacity, ensuring the commercial potential of the building is maximised, particularly through catering and conferencing.
- Oversee the Director of Audiences and Growth in the delivery of The Belgrade’s fundraising strategy, playing a visible leading role in fundraising events as appropriate.
What Are We Looking For ?
Essential: You will be able to demonstrate this range of skills and experience:
Commitment to the vision, mission and values of The Belgrade.
Either: significant senior management experience in a theatre of a similar scale to The Belgrade
Or: significant experience of leadership at a senior level in the cultural industries, in an organisation of a similar scale to the Belgrade.
- Considerable experience in financial management of complex, large scale budgets, and a proven track record in balancing Artistic risk and ambition with sound financial management.
- Proven track record in programming commercially and artistically successful seasons of work.
- Ability to nurture a diverse network of industry contacts nationally and internationally.
- Understanding of the UK arts and theatre scene; knowledge of the issues facing subsidised theatre.
- Track record of negotiating and maintaining effective partnerships for theatre productions.
- Experience of developing and implementing strategic business plans.
- Strong leadership skills with the ability to provide clear strategic direction and manage a large team.
- An innovative approach; the ability to recognise and exploit commercial opportunities with energy.
- Excellent interpersonal and communication skills with demonstrable ability to build trust-based relationships with a wide range of people both internally and externally.
- Commitment to learning, engagement, talent development and inclusivity.
- Ability to act as spokesperson in a range of settings; experience of senior stakeholder management
- Ability to articulate the role of The Belgrade in ACE’s Let’s Create strategy
- Leadership of the Belgrade Brand Values to be the people who know and care.
Desirable
- Experience of carrying financial responsibility for an organisation of a similar scale.
- Detailed knowledge of marketing & audience development; knowledge of the regional theatre context.
- Experience of effectively managing a fundraising and individual giving strategy.
- Experience of working with a voluntary Board of Trustees.
- Experience of working collaboratively with an Artist/Artistic Director.
- Experience of managing Arts Council England NPO relationship.
- Understanding of Theatre Tax Relief.
Other Information
- The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters
- Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement
- On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK
- The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work
- Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bars
Starting date: 13 October 2025 /ASAP
Probationary period: 3 months
Notice period: 3 months
- Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday, but we are flexible to those considering a 32 hour week post. There will be occasional evening and weekend work. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime
- Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager
- Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available
- Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 28 days plus 8 Bank Holidays
- Location: This role is based at the Belgrade Theatre in Coventry. Short term relocation / accommodation can be considered as part of the renumeration package.
EQUAL OPPORTUNITIES FORM
The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.
Please complete our monitoring form via the link you will find in the Job Pack
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
| Position | Fundraising Officer
| Salary | £30,000 - £32,000
| Contract type | Permanent & Full-Time
| Remote/Hybrid | Hybrid
| Days in office | 3 days per week from Croydon office, mixed with hybrid home working
| Overview and key points on the role | Are you a detail-driven, ambitious self-starter with a passion for fundraising and a commitment to supporting survivors? Do you want to help shape a bold new future for women and girls — while building your own fundraising career along the way? This is a unique opportunity to join Rape Crisis South London at a pivotal moment, as we launch our first-ever Fundraising & Communications directorate and raise the vital funds needed to meet rising demand. You’ll be working directly with the Director of Fundraising & Comms to deliver income across a diverse range of streams, from grants and individual giving to donor events and a new giving circle. You’ll be the first point of contact for many of our incredible supporters, providing thoughtful stewardship, handling enquiries, and ensuring every donor feels valued. You’ll support compelling grant applications, coordinate donor events, suggest fresh ideas, and help grow a culture of ethical, survivor-centred fundraising. You don’t need to know everything already — we’re looking for someone who is organised, curious, and ready to learn. If you’re excited by the idea of fundraising as a force for justice and want to grow alongside a new team redefining what fundraising for women and girls can look like — we want to hear from you.
What you’ll do: Help deliver income across trusts, individuals, and events, supporting a brand-new fundraising strategy Research and write small and mid-level grant applications, and help steward funders with care and professionalism Be the first point of contact for supporter enquiries, handling responses with empathy and clarity Support donor events, including major donor breakfasts — helping with planning, logistics and follow-up Contribute ideas to shape our individual giving approach and new giving circle Keep accurate records of donor activity and ensure data is handled in line with GDPR Help gather and share stories and content that demonstrate the impact of our work — always ensuring ethical storytelling
Who you are: Organised, motivated, and excited to take initiative and manage multiple priorities A strong communicator — able to write clearly, warmly, and persuasively for a range of audiences Detail-focused and able to juggle tasks while maintaining accuracy and professionalism Eager to learn and build a career in fundraising — with support from a collaborative and experienced Director Empathetic and emotionally intelligent, with the confidence to engage sensitively around the topic of sexual violence Committed to feminist values, survivor-centred approaches, and equity, diversity and inclusion
Why join us? You’ll be part of a bold, survivor-centred organisation working to end sexual violence and support women and girls across South London. You’ll help shape a new income function — gaining skills across fundraising disciplines and making a real difference to the lives of survivors. You’ll work in a dynamic, inclusive team that values creativity, care and growth. To find out more about the role and how to apply, please see the attached job description. We welcome applications from all backgrounds and especially encourage those who bring lived experience or perspectives underrepresented in the charity sector. Join us to build a future where every survivor gets the support they need — apply today.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.
The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Philanthropy Officer. We are a small but high-performing team with big ambitions. You will support the stewardship of our Advisory Board and principle gift programme.
As a team player, you will work with colleagues across Private Partnerships and Philanthropy, Communications and UNHCR global.
Passionate about the refugee cause and UNHCR’s contribution, you will have prior experience of working with major donors and be someone who is externally focused and enjoys developing relationships. You will have experience of working with a variety of stakeholders at different levels. A problem solver, you will have strong organisation skills and be a confident and clear communicator verbally and in writing as well as able to juggle multiple projects at once.
We welcome applicants from minority ethnic and protected groups. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply by completing our Application Form and submitting your CV.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Work closely with the Senior Advisor to steward donor relationship including Members of UK for UNHCR’s Advisory Board and principal gift prospects and donors. This will include:
- Supporting cultivation and stewardship. Involves working on account plans, preparing meeting briefings, writing of high-quality concept notes, proposals, reports, and other fundraising products.
- Supporting external Advisory Board members to develop and execute opportunities to raise the profile of UNHCR’s work. This may include researching, identifying and initiating new initiatives.
- Support with reporting back to the Advisory Board and regular stewardship ensuring the Board remains close to the charity and UNHCR – includes preparation of papers for quarterly Advisory Board meetings, monthly communications.
- Working with internal and external stakeholders to identify key networks and individuals capable of supporting UNHCR financially.
- Join portfolio meetings providing updates on the advisory board and relationships with key members.
- Supporting the coordination of the Intermediary Strategy to grow relationships with connectors in the private client sector and in collaboration with others.
- Support the Senior Advisor to maintain a focused new business pipeline.
- Support with management reporting, including keeping salesforce up to date for the portfolio and related KPI tracking.
- Other administration support with the portfolio
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working within a high value fundraising team, supporting on the development of high-quality communications such as reports and proposals.
- Some experience of cultivating external relationships across major donors.
- Experience of working with multiple stakeholders on high value fundraising projects.
- Experience of developing project plans for key projects, keeping to milestones and deadlines and working as part of a project team.
- Experience of supporting the development of stewardship plans.
Essential Skills/Knowledge
- Confident communicator with the ability to effectively influence internal and external stakeholders.
- Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
- Ability to act proactively to identify new prospects and fundraising opportunities.
- Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
- Good attention to detail and ability to proof-read a variety of texts.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis and emergencies.
- Understanding of donor journeys and the importance of strong cultivation and stewardship plans.
- Understanding of the differences in approach between major donors, trusts, corporates and UHNWs donors and prospects.
- Excellent stakeholder and relationship management skills.
- Experience of working in a fast -paced complex environment.
- A flexible team player with service-oriented and problem-solving attitude.
- Proficient in using Word, Excel, PowerPoint and Project.
- Working knowledge of fundraising databases.
Desirable Skills/Experience (not compulsory)
- Knowledge of international development or related subjects would be helpful, but are not essential
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ annual leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the “Documents” section.
Closing date: 31 July 2025
Interviews date: Tentatively week of 11 August 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.
Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support
This role is not open to sponsorship.
Duties and Responsibilities will include:
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and
- reported/escalated where appropriate
Education:
- A levels or equivalent
Experience:
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills & Knowledge:
- Competence with Excel Spreadsheets
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
OVERVIEW
This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.
DUTIES & RESPONSIBILITIES
Fundraising Campaigns & Income Generation
- Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
- Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
- Grow supporter-led community fundraising in the local area.
- Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.
Communications & Marketing
- Alongside the Head of Fundraising, lead all communications for the charity.
- Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
- Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
- Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
- Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
- Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
- Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.
Supporter Engagement & Stewardship
- Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
- Develop and implement strategies to encourage increased giving and recruit new regular donors.
- Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
- Coordinate supporter stories and participant case studies to inspire giving.
- Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.
Supporter Care
- Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
- Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.
Events & Community Activation
- Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
- Represent the Foundation at local events, cheque presentations, and community partner visits.
Administration & Data Management
- Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
- Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
- Provide regular fundraising reports and insights for internal and external stakeholders.
PERSON SPECIFICATION
Essential
Qualifications & Experience
- Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
- Proven ability to build and maintain relationships with supporters, partners, or donors
- Experience planning and delivering fundraising campaigns, events, or community initiatives
- Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
- Experience creating digital content (e.g. website management social media, e-newsletters, case studies)
Skills & Abilities
- Strong written and verbal communication skills, with the ability to tailor messages for different audiences
- Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
- Confident in working independently, taking initiative, and problem-solving
- Strong attention to detail, particularly when managing supporter data and income records
- Ability to travel to activity & meetings across London and surrounding areas
Knowledge
- Understanding of fundraising best practices, supporter stewardship, and donor journeys
- Awareness of GDPR and data protection principles in a supporter/donor context
- Familiarity with digital communications and engagement techniques
Attributes
- A warm, friendly and professional manner with a people-first approach
- Passionate about our mission and the power of sport to transform lives
- Flexible and willing to support occasional evening and weekend activities, including matchdays
- A collaborative team player, willing to support colleagues across different functions
Desirable
- Experience working in or with a sport, health, or youth-focused charity or community organisation
- Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
- Experience reporting fundraising results to internal or external stakeholders
GENERAL INFORMATION
The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.
The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.
The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.
The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.
We have an opportunity for a Press Officer to join our Communications Team in Basingstoke.
This is a full time permanent role where you'll have a mix of home and office working.
The starting salary is £46,000 - £56,000 depending on experience.
The Role:
As a Press Officer at SNG you'll be managing the organisation's press office activities. This is a crucial role where you'll be leading on national and regional media campaigns and issues, to raise our profile and ultimately support us to build more affordable homes and provide an excellent service to our customers.
You will be responsible for managing our reputation in the media and minimising negative coverage, as well as managing relationships with journalists and senior stakeholders within the business.
You'll build SNG's reputation by developing high-profile relationships and telling great stories, creating content for national, local and online media to help SNG to achieve its business and social objectives.
This is a fast paced role where you'll be managing multiple priorities, and you'll be supported by a friendly and dedicated team. There will be some out of hours working required in this role.
What we need from you:
Previous experience as a Press Officer. We are open to different backgrounds and sectors but a knowledge of housing associations or adjacent sectors, such as development, would be an advantage.
The ability to work with media outlets and create content in collaboration with colleagues that protects SNG's reputation.
We are looking for:
- A proactive approach to working with colleagues to find the organisation's best stories
- Experience in successfully crafting compelling and newsworthy press releases that attract media attention
- Strong experience of crisis management and responding appropriately to protect the company's reputation
- The ability to build positive relationships with colleagues and media outlets
- Strong copywriting skills and the ability to edit and proofread content to ensure clarity, accuracy and consistency
- The ability to work under pressure and as part of a team
What we can offer you:
As a member of the Communications Team you'll be part of a friendly, active and dynamic working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
• £450 yearly flexible benefit pot to use against benefits of your choice
• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be a part of our Recognition scheme
• A range of wellbeing discounts including Gym Memberships
About us:
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.
The client requests no contact from agencies or media sales.
The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.
They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.
Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.
The client requests no contact from agencies or media sales.
Are you a researcher looking to make a difference to children and young people’s lives? We want to hear from you.
Anna Freud is seeking a Research Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident Committed employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to work across a large, thriving research team focusing on applied research for real-world settings around children’s mental health and wellbeing. You will have exposure to and gain insight from a range of expertise and research techniques, large scale, real-world research and knowledge mobilisation to inform practice. We offer a collaborative and motivational working culture with strong links across Anna Freud and University College London.
We also offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
Working in the Applied Research and Evaluation division, the you will focus on mental health and wellbeing initiatives in local authorities and services. Key projects include income support for families in social care, strategies to reduce youth crime and violence, and mixed-methods research in child mental health, particularly in schools. Responsibilities involve managing projects, conducting qualitative and quantitative research, reviewing literature, and disseminating findings
What you’ll bring
As a highly organised research professional, you will have a background in health or social sciences, and experience in conducting ethical research and engaging with vulnerable populations.
Essential Skills and Experience:
- Degree in health or social sciences or substantial experience as a Research Assistant;
- Proven experience in managing research processes including ethics approval, data collection, and analysis;
- Skilled in working with children and families, particularly in sensitive contexts, to facilitate study participation;
- Competent in using statistical software (e.g., R, Stata, SPSS) for data cleaning, management, and output generation;
- Strong planning abilities across multiple projects and excellent communication skills for diverse audiences.
Key details
Hours: There are two positions available: 1) 28 hours per week; 2) 35 hours per week. Usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £34,611 per annum FTE, plus 6% contributory pension scheme
Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD)
Contract type: Fixed-term, 8 months - starting in September 2025
Next steps
Closing date for applications: midday (12pm), Wednesday 23 July 2025. Please note: this advert will close early once 100 applications are reached. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday 29 July 2025. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Monday 4 August 2025.
How to apply: click 'apply’ button to apply online via our careers website. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is a key role to oversee RDA UK’s approach to safeguarding, supporting senior management and working with external partners. This is crucial to maintain good practice, resources, quality and support to RDA Groups which includes driving RDA safeguarding training.
In addition, this role will include support and administration for the Membership Services Team, as detailed below
Specific Responsibilities
1. To ensure RDA UK has effective safeguarding practices:
• develop and deliver the action plan and ongoing objectives from the British Equestrian Federation (BEF) audit/ Framework Plan and RDA Safeguarding Action Plan
• continuous review of all safeguarding materials and resources, to ensure RDA UK’s Safeguarding policy and statutory obligations and expectations are met, including relevant actions following BEF Safeguarding Action Team (SAT) meetings
• manage requests for guidance from the RDA UK network, including concerns raised and reporting
• provide safeguarding case management, collaborating with the Membership Services Manager.
• work in collaboration with the RDA UK Designated Safeguarding Lead and other relevant RDA UK staff and volunteers to plan, deliver and review projects that improve outcomes for children and adults at risk, within the RDA UK network
• provide advice to the RDA UK team and working groups on safeguarding best practice, policies and requirements, including specific projects or events
• deal promptly with enquiries from RDA Groups concerning policies, procedures and training requirements and respond to feedback received
• maintain the safeguarding content on the ‘MyRDA’ website, ensuring it is current, clear and relevant
• provide guidance to RDA Groups signposting them to resources for disclosure checks
• develop and maintain safeguarding training materials, and coordinate the delivery of regular accredited courses and workshops (both tutor led and e-learning), in conjunction with RDA UK Trainers and relevant external bodies
• developing, maintaining and administering Safeguarding courses and materials
• support the Designated Safeguarding Lead to compile reports for the RDA UK Board, including case management data and analysis, updates and recommendations
• act as the Safeguarding Officer at the RDA National Training Centre, the RDA National Championships and other key events
2. To provide administrative support to the Membership Services Team as required.
General
a) To undertake such other duties as the line manager shall from time to time determine
b) To be flexible in working from other offices in the UK as required for the effective delivery of the role
c) To demonstrate the values and cultural aspirations of RDA in all work
d) To ensure due consideration is always given to our charitable aims and objectives and that this is demonstrated in all activities
e) To attend and service the National Championships, providing support leading up to the event as requested, as well as supporting the event itself
We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.
The client requests no contact from agencies or media sales.
We’re looking for a driven and creative Communications and Marketing Manager who can lead a small team to communicate our purpose to grow hope for a wilder future that reconnects people with the natural world, regenerating landscapes for people and wildlife, now and for generations to come.
Salary: £31,796 per annum.
Term: Full-time 35 hours per week
Responsible to: Head of Engagement and Learning
Liaison with: CEO, Senior Management Team, cross organisational support for all teams and programmes.
Our office facilities are at Robinswood Hill Country Park in Gloucester. Hybrid/Flexible working arrangements are subject to line manager discretion.
Gloucestershire Wildlife Trust is committed to encouraging equality, diversity and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The Trust’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time; ensure no unlawful discrimination against the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation; and to oppose and avoid all forms of unlawful discrimination. A full copy of the policy is available on request.
The client requests no contact from agencies or media sales.
The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.
The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Monday 11th August 2025.
The interviews will take place in Birmingham on Tuesday 19th August 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The National Lottery Community Fund is recruiting for two External Affairs Officers, key roles in our External Affairs Team within our newly restructured communications function.
The External Affairs Officer role is part of our ambitious transformation as we implement a significant pivot in our communications approach – building on our support for grant-making to demonstrate the powerful impact communities have in strengthening society and improving lives.
You will help position the Fund as a convening force in civil society, supporting our sectoral and political engagement during a time of exciting change.
Working across the External Affairs team, you will research and analyse policy, political and sectoral developments that affect our work, helping create clear briefings for meetings and events and arranging visits as appropriate. By horizon scanning and monitoring the external landscape, you will help the Fund respond proactively and effectively to emerging issues.
You will build and maintain relationships with parliamentary staff, officials and sector peers. By gathering intelligence, managing and supporting internal and external events, you will contribute to the Fund's engagement with decision-makers and opinion leaders. Your research and analysis will strengthen our policy positions and advocacy work.
Our External Affairs Officers play an important role in supporting the External Affairs team to deliver an effective, insight-driven strategy that articulates the Fund's missions (nationally and regionally) to critical stakeholders across the UK.
Key responsibilities :
- Responsible for providing public affairs, policy and stakeholder engagement support across the External Affairs team, working on the development and delivery of our External Affairs plan, including management and delivery of events.
- Lead the development of briefings and other assets to support the delivery of external affairs work through high quality research and analysis
- Monitor the external political and policy landscape for developments that are relevant to the Fund and advise colleagues on these as appropriate
- Represent the Fund at networking and stakeholder events
- Develop a network of key internal and external contacts in the public affairs and policy space to further the Fund's aims
- Work collaboratively with the other External Affairs Officers to share skills and intelligence
- Cross-collaboration with the Communications Strategy and External Affairs teams to ensure our engagement strategy across the full communications function (media, corporate communications, brand, campaigns and public affairs) is impactful and cohesive
- Support the effective use of the Stakeholder Relationship Management (SRM) system
Location: Hybrid working
We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Newcastle and Newtown.
Interview date: Week commencing 11th August
On application, please align your supporting statement to the criteria below
Essential criteria
- Excellent persuasive communication skills, oral and written
- Confident in writing briefings, positioning papers and other materials to support political and non-political stakeholder engagement
- Strong skills in political analysis and advising senior stakeholders
- Strong project management skills; the ability to produce high-quality work against competing priorities in a complex environment
- Experience in managing events and other stakeholder engagement activities
Desirable criteria
- An understanding of, or background in the VSCE sector
- Understanding of public affairs at a national and regional level and/or in civil society
- Experience in using and developing customer relationship management (CRM) systems
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Role Purpose
Responsible for documenting and maintaining up-to-date fundraising income processes, ensuring the accurate and efficient integration of donation data from multiple platforms into the organisation’s CRM (Salesforce). Focus on maintaining current and comprehensive supporter records to optimise engagement and maximise fundraising income. Provide strategic insight through audience analysis and data reporting. Collaborate with colleagues in the Corporate Services Team to reconcile income streams monthly. Offer database support, guidance, and training to fundraising staff to improve data quality and enhance the overall effectiveness of Salesforce.
Main Responsibilities
Specific Duties
- Conduct a comprehensive audit of existing fundraising income recording processes to identify inefficiencies, gaps, and opportunities for improvement.
- Manage income data processes ongoing, imports and exports of all fundraising data.
- To manage and execute data imports from the Winston’s Wish website and various online giving platforms, ensuring accuracy of data, monitoring, and reconciliation.
- Ensure all donation income paid into the bank account is entered accurately onto Salesforce.
- Supporting the setup of events & campaigns in Salesforce to ensure effective tracking and reporting.
- To continuously review processes to ensure optimal, and compliant ways of working. Proactively making recommendations to the Director of Corporate Services and Head of Data and IT to ensure accurate, efficient, and timely data management.
- Ensure that the capture of all data from supporters conforms to data protection guidelines including GDPR. Optimise processes relating to managing supporter preferences and consent, to enable personalised, targeted, and effective supporter journeys.
- Work with relevant colleagues to provide audience insight and analysis for the fundraising team to support income generation.
- Undertake any other duties or responsibilities as reasonably required by the Head of Data and IT, in line with the scope and level of the role.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Experience of using a database (Salesforce) to enter, maintain, and import data.
- High computer literacy with comprehensive knowledge of Microsoft office applications especially Excel.
- Ability to work effectively as part of a team and to take initiative when appropriate.
- Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR).
Desirable
- Salesforce Experience.
- Experience of working in fundraising or a charitable organisation.
Recruitment Timetable
- Application deadline: Sunday 3rd August 2025
- Interview date: Thursday 14th August 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.