Estate Manager Jobs in Home Based
Chalk Farm Tenant Management Organisation (TMO) is looking for a competent leader with a passion for social housing to manage our housing organisation.
Located close to the historic Camden Market, the TMO provides housing services and community activities for residents of the estate. Sustainably funded by Camden Council long term, this is an ideal opportunity for a candidate with experience in management and a real interest in social housing, who values the autonomy of working in a small and close knit organisation.
As estate manager, your main duties will be to:
-
Give the TMO the strategy it needs to deliver an excellent housing service for residents.
-
Ensure that the TMO is adequately and responsibly resourced.
-
Ensure that the TMO complies with the Management Agreement signed with Camden Council, all applicable legislation, and current best practice.
-
Provide effective day-to-day leadership, management and supervision of staff.
-
Uphold a service culture which puts residents’ satisfaction at the heart of delivery.
-
Ensure the effective delivery of the TMO’s housing management functions.
-
Work in partnership with the committee to deliver continuous improvement and good value across all TMO managed and contracted services.
This could be you if you have:
-
4 years+ experience of managing staff, and at least 2 years experience of reporting to a board;
-
good knowledge of housing law or current issues relating to social housing;
-
experience in procuring contracts and managing contractors;
-
a proactive, can-do attitude, and an ability to motivate a team;
-
excellent numerical and IT literacy, including a record of preparing and scrutinising budgets;
-
Either a Level 4 Certificate in Housing, or an undergraduate degree (2:1 or above), and are prepared to enrol in the 1 year online Level 4 course by the Chartered Institute for Housing.
The TMO is prepared to fund the Level 4 course, and to support a bright manager with a successful track record of delivery to transition into social housing.
Please download the job description and person specification, and send your CV and Cover Letter by the closing date.
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.
You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community. You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.
Key responsibilities of the role include:
- Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
- Initial point of contact for enquiries to the Property team.
- Provide a responsive customer service handling system to record such enquiries.
- Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
- Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
- Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
- Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member.
- Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
- Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
- Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
- Responsible for the recording of void premises and issuing of building keys.
- Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.
Knowledge and Experience:
- A minimum of one year’s experience in a busy property department.
- A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
- Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
- Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
- Excellent administrative skills.
- High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)
Personal skills:
- A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
- Good communication skills, orally and in writing.
- Ability to work independently and as part of a team in a multi-cultural and diverse environment.
- Connections to/understanding of the local area would be highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
Join Trees for Life’s Nature Restoration Team to provide vital support in guiding and evidencing our work to restore nature at landscape scale. We are looking to this role to identify the best opportunities for natural regeneration of peatland and native woodland through ecological survey in the field. You will be a key source of advice and support across all the Trees for Life programme, including at Dundreggan, Affric Highlands and habitats projects focused Highlands-wide. This will be a rewarding, impact-focused role for someone with good botanical identification skills, an understanding of Highlands ecology and an enthusiasm for exploring places with real potential for rewilding.
How to Apply
Please complete an application form and personal details form, both of which can be found on our website alongside the role description and details on how we use your personal data.
For more information, please see our Trees for Life website.
Please note that CVs will not be accepted.
You will be contacted if shortlisted for an interview.
We are a friendly, collaborative, and ambitious team, offering flexibility, competitive pay, great working culture, and much more. Applicants are welcome from all walks of life with diverse backgrounds, cultures, perspectives, and experiences that enrich our culture and teams.
Job Purpose - Facilities Manager - Projects
The role holder will report directly to the Head of Estates whilst working closely with the Facilities Manager and the wider team, as well as operational colleagues.
The role holder will be responsible for the delivery of specific ad hoc estates projects, whilst also providing support to the wider Estates team in the delivery of business-as-usual activity to ensure the development of an estate that delivers outstanding outcomes for the people we support, ensuring the portfolio is managed safely, cost effectively and in accordance with statutory and regulatory requirements.
This role requires an individual with strong project management capability within an estate’s environment, with a demonstrable track record of delivery of projects on time, to Budget and to the requisite level of quality.
Reporting directly to the Head of Estates, the role holder will:
- Lead the estates input in the expansion of the existing property footprint.
- Onboard new additions to the estate’s property portfolio efficiently and effectively.
- Work collaboratively with operational colleagues ensuring “best outcomes” are delivered for the people we support in the development and maintenance of the estate.
- Support the wider estates team in the delivery of business-as-usual activities.
- Be visible and on site to ensure the smooth running of projects and the timely resolution of issues.
Dimensions
Whilst the role currently has no direct reports assigned, the level of project activity and the consequential resource requirements will determine any additional staffing needs. The nature of individual projects will determine this although it is anticipated that project spend will be circa £0.5m+ per annum.
Principal Accountabilities
Estates and Facilities Management
- Responsibility: Act as the senior estates and facilities professional on project work assigned.
- Project Plans: Ensure there is a clear and documented estates plan for each project assigned and lead the implementation of these plans to ensure best possible outcomes for the people we support. In the planning and delivery of projects, the role holder must ensure that due consideration is given to operational requirements.
- Project Performance: Ensure a robust contract performance management framework is in place for each project.
- Regulatory: Ensure all project work is undertaken in accordance with applicable regulatory and statutory requirements.
- Resource Management: Manage and co-ordinate both AFG staff and external contractors in the delivery of projects. Where required mitigating actions/plans may need to be taken to ensure that projects are delivered to requirements.
- Onboarding: With support from the Head of Estates, lead the estates input re. property acquisition (both support with the identification of appropriate property and subsequent due diligence).
- Expansion: With support from the Head of Estates, lead the estates input re. the expansion of existing estates footprint.
- Business Cases: Prepare business cases, feasibility studies for consideration by the Head of Estates and onwards by the Executive/Director team.
- Business as Usual Estates Activity: The role holder will be required to work alongside the Estates Manager and the wider estates team in the delivery of business-as-usual estates activity (including site visits, contract monitoring meetings, supervision of reactive repairs etc.), where project requirements mean the role holder has capacity to undertake this work.
Financial Management
- Financial Performance: Manage project related budgets, ensuring projects are delivered to Budget, to the requisite quality and to time.
- Procurement: Work closely with the Procurement team to source potential suppliers for services and ensure those services are sourced on a “Value for money” (VFM) basis, and in accordance with the terms of the Scheme of Reservation and Delegation.
- Tenders: Working closely with the Procurement function of the Charity, take the estates lead in tender activity where assigned, ensuring that activity is undertaken in accordance with the Scheme of Reservation and Delegation.
- Cost Reduction/Service Improvement: Lead in ensuring we are continually striving to reduce cost/improve service provision.
- Commercial Acumen: Commercially savvy to drive continuous improvement opportunities (both financial and operational).
Sustainability, Efficiency, and Innovation
- Estates Development: Ensure development activity within the estate takes account of environmental considerations/technological advances in the go-forward design.
Person Specification - Essential Requirements:
Skills and Knowledge
- Strong knowledge of current and forthcoming regulatory and statutory requirements.
- Skilled and experienced negotiator to ensure “best value” is derived from commercial contracts.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Able to build strong relationships with key stakeholders and to work collaboratively with others.
- Strong people management skills.
- Ability to work under pressure, dealing with multiple competing priorities across a changing landscape.
- Excellent working knowledge of Office 365 products.
- Takes the initiative, able to work at pace without supervision.
- Ability to analyse, interpret and resolve estate management problems, and to develop and implement practical solutions.
- Strong attention to detail and a critical eye.
- Able to develop a robust control framework re. project delivery.
- Commercially astute enabling cost reduction/service optimisation.
Values and Attitudes
- Solution focused with a “can do” attitude.
- “Change agent”, comfortable challenging the status quo.
- Comfortable and skilled operating at both the macro and micro level.
- Comfortable working independently but also as part of a team.
- Accurate and methodical in approach to work.
- “Value for money” mentality.
Experience
- Minimum of 3 years’ experience in an estate’s management/estates project management role.
- Experience of working in an environment delivering both planned and reactive maintenance and delivery of capital projects.
- Proven track record of capex project delivery (cost, time, scope).
- Experience of managing complex estates projects (resource, finances, scope).
- Experienced in managing contractors and sub-contractors including conflict resolution.
- Experience in both the development of and management of financial Budgets and Reforecasts.
- Experience in undertaking property related “due diligence”.
- Experienced in the preparation and presentation of business cases for consideration by the Head of Estates.
- Experience of working with a Computer Aided Facility Management (CAFM) system.
- Able to develop frameworks to understand a problem, identify practical options to solve the problem, and identify the most optimal solution.
Qualifications & Training
- Level 3 Facilities Management qualification.
- GCSE Maths and English
Other
- Full driving license.
- On occasion emergency contact for the properties and therefore may need to attend out of hours.
This role is home based, with occasional travel within the north west of England required. This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
This is an exciting opportunity for an experienced Repairs and Maintenance manager to join our estates department as we start the implementation of our 2023-2028 corporate strategy that seeks to double our current housing offer and improve the quality of our existing estate.
The Estates Repairs & Maintenance Manager will report directly to the Associate Director of Estates working alongside the Estate's Surveyor, Facilities Officer, Estates Administrator and external property consultancy partner who will provide technical support in terms of the production of tender and specifications, contract administration, property surveys, cost advice and feasibility studies.
How you will make a difference
The main purpose of the Estates Repairs & Maintenance Manager role is to manage and oversee effective property repairs, maintenance and improvement works across the property portfolio and ensure that it remains legally compliant. This includes properties where the responsibility for repairs and maintenance is that of the Charity and equally of other parties such as landlords and housing associations. The role will include managing existing external contractor relationships and housing association repairs and maintenance performance, as well as introducing new supplier contracts where required according to the wider needs of the charity. The role will also include managing major/complex projects on behalf of the charity and supporting other areas of the department ensuring properties remain compliant.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Hospice Shops
Location
Kingstanding
Hours
37.5 Hours (5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days
Annual Salary
£23,166
Review Date
09/05/2024
As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of why customer service is key and want to be part of a successful team. Ideally you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Regional Supervisor, available to provide encouragement and development of best practice.
The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.
Knowledge and experience
Essential
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail management or supervisory experience
Desirable
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Good time keeping & strong work ethic
·Conducts themselves’ in a professional manner.
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.
We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.
Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.
Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.
The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.
Role and Responsibilities
New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.
Key Tasks – support the MD in creating and delivering a member engagement and events programme
1. Conception and collaboration of member events, through to completion
2. Promoting events to members, working alongside REB’s external PR/Communications agency
3. Managing event registrations and guest lists
4. Responsible for line managing the events administrator
5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions
6. Attending meetings with members re event planning and development
7. Reporting quarterly to the board and attending board meetings with the Executive team
Detailed Responsibilities
1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):
o upload event listings to website;
o prepare invitations;
o liaise with host venues;
o oversee registrations & comms;
o obtain event feedback
2. Monitor and evaluate events including reviewing feedback and attendance
3. Coordinate the CEO Breakfasts series
4. Maintain the Events page on the REB website
5. Maintain a database of venues
6. Identify, approach and secure appropriate speakers and participants for events
KNOWLEDGE & EXPERIENCE
1. Events management and logistics
2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing
3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)
Preferred Skills
1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities
2. CRM and website management systems
3. Filing and organisational skills
4. Minute taking and assigning follow-up actions
5. Collaborative working in a small team environment
6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations
7. Real Estate industry knowledge
Additional Notes
Preference is for applicant to have own laptop/desktop with printing/scanning facilities.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Empower Change: Lead operations at a purpose driven, people focused Charity as our new Operations Manager
About Hearts Together
Hearts Together is a Plymouth based charity providing support and accommodation for patients, carers and relatives and also healthcare professionals and trainees working in the local healthcare centres.
Hearts Together has big plans for the future and the role of Operations Manager is key to its success. Our day-to-day operations are extremely busy and we have a number of new projects which are due to come online which is very exciting. Ensuring that we provide a safe and welcoming environment for our guests and our team is hugely important and continuous improvement is at our heart. We are not just looking at what we do today but how we will do things in the future and how we can successfully scale our operation to meet our long-term ambitions.
Hearts Together is an organisation which encourages its team members to actively contribute their thoughts and ideas and to work together to achieve its aims and ambitions. You will be given the space to work autonomously but with the support of your colleagues and line manager when you need us. You will be able to work to your strengths and to share your successes and learning with the wider team who will in turn look to share their experiences and learning with you.
At the heart of all we do are our guests, first and foremost we exist to support them and in your new role you will have the opportunity to get to know our guests first-hand and to make a positive difference to their lives.
The role of Operations Manager sits within the Management Team.
The Role
The role of Operations Manager is critical to the long-term sustainability of the charity and plays a pivotal part in ensuring that we remain both relevant and necessary.
This role involves:
- Oversight and responsibility for the day-to-day delivery of guest services
- Line management and HR responsibility for the operational team
- Oversight and responsibility for health and safety organisation-wide
- Implementation and delivery of new guest services
- Review and development of existing guest services
- IT/technical responsibility – system admin/super-user
- Reporting and responsibility for specific budgets
- Guest/beneficiary satisfaction – ensuring consistently high standard of service and satisfaction is achieved across all areas
- Impact and outcome tracking/reporting
- Training/mentoring/performance management
- Support with grant application preparation and reporting
- Deputising for the CEO in operational matters
- Facilities/estates management
- Stakeholder engagement/relationship management
- Events organisation/support
- Representing Hearts Together externally at networking events, including occasional evening work.
- Travel as required to meet with supporters, beneficiaries and key stakeholders.
Person Specification:
Essential Requirements:
- Strong HR background in terms of leading others and managing HR matters/employee relations
- Demonstrable experience of working to targets and delivering quality outputs collaboratively with others
- Confident and sophisticated communicator
- Strong customer/supporter focus, with excellent interpersonal skills
- The ability to manage conflicting priorities in a fast-paced customer focused environment
- Financial and business acumen – ability to draft budgets, report on variances and interpret financial data
- Strong report writing skills
- Knowledge and experience of facilities management and health and safety, including food hygiene, risk assessments and policy writing
- Confident and proficient in the use of IT systems as a user admin/super-user level
- Highly motivated, with a strong work ethic
- A team player, happy working within a ‘flat’ hierarchy
Desirable Requirements:
- An undergraduate degree or professional qualification in a relevant field
- Experience within the Charity sector
- Experience of hotel/hospitality management
- Experience within the health/social care sector
Employee Benefits:
- Enhanced annual leave
- Employee discounts
- Health insurance
- Mental wellbeing support
- Holiday purchase scheme
- Free tea and coffee
- Training opportunities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent - St Giles Hospice Shops
Location
Mere Green
Hours
37.5 Hours (working 5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days
Annual salary
£27,300
Review Date
09/05/2024
As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of how online selling works and why customer service is key and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store and the online store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide encouragement, training and development of best practise.
Qualifications
Essential
·Good standard of education in English and Maths
Knowledge and experience
Essential
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail management or supervisory experience
Desirable
·Local community knowledge
·Experience in E-commerce operation, ideally in charity retail
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standingfor long periods and moving stock
Desirable
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Good time keeping & strong work ethic
·Conducts themselves’ in a professional manner.
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The estate includes 22 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Centre Manager
Salary: £32,000
Location: Ashbourne, Derbyshire
Hours of work: 37.5 hours per week
Scope and Purpose:
As Centre Manager, you will be responsible for the property, grounds and vehicles and manage the on-site facilities team and volunteers, leading them to support & deliver an exceptional Go Beyond experience for children who come on our Breaks. These are residential breaks for small groups of children aged 8-13, who stay with us Monday to Friday during most weeks throughout the year. Delivery of the breaks will be managed by the Team Leader and their team.
You will ensure the centre is operated and maintained in accordance with all relevant legislation, making sure we are safe, secure, and compliant. We have ambitions to develop our site and you will help us with continual improvement and improving our environmental and sustainability practices.
The role includes the facilities management of the centre to facilitate delivery of daily operations, including children’s activities. We aim to maximise the use of the centre and generate income. Your role will be pivotal in raising our profile in the local community, encouraging people to use our centre, supporting potential events, third-party use of our facilities and including the small, self-contained cottage which we let.
You will lead the local team including; Team Leaders, Maintenance, Housekeeping and Centre Cook along with volunteers (including groups of corporate volunteers who help us with on-site tasks). Ensuring not only the buildings, grounds and on-site activity areas are always at their best and ready to be enjoyed but ensuring the centre is kept clean and welcoming for our visitors and that our children and receive a healthy, nutritious meal during their stay. As a charity, we need to make sure this is all kept within budget.
You will need to be financially astute with a keen eye for detail and have practical and working knowledge of general building and estate management, HACCP, COSHH, Legionella, Asbestos, Fire Safety, Risk Assessment and Waste & contractor Management.
You will have a sound knowledge of Safeguarding and understand the importance of how activities can develop curiosity, confidence, resilience and communication skills in children and young people.
You will be a proactive, independent thinker able to manage themselves and lead a team to inspire and ensure Go Beyond provide the best opportunities to young people whilst they are visiting our centres.
Key responsibilities
Operations:
- Responsible for assessing risks, ensuring Health & Safety compliance, asset management, planning, and delivering action plans and regularly reviewing these.
- Responsible for ensuring all contractors are fully inducted and follow the site safeguarding protocol.
- Responsible for Contract management including reviews and renewals.
- To manage the onsite Housekeeping, Maintenance, Catering personnel and Team Leaders including; managing performance, target setting, planning staff training needs, cascading operational objectives, and managing leave and absences.
- Develop, implement and review the Land Management and Centre Management plans.
- Responsible for the management and maintenance of all resources assigned to the centre, including site security, buildings, vehicles, land and equipment and ensuring they are maintained and fit for purpose, replaced as required and set out in the management plan.
- Maintain GDPR and other legal, regulatory and compliance records and planning and oversight of servicing, maintenance and regulatory safety checks.
- To manage resources in a cost-effective manner and improve sustainability in all aspects of our work, including reducing energy, improving recycling, and harvesting rainwater.
- Manage and liaise with customers and agents for lettings (Farmhouse and Cottage) providing assistance as required.
Breaks:
- Accountable for the safety and welfare of the staff, children and young people
- Deputy Safeguarding lead.
- Responsible for defining the strategic growth and development of the centre delivery programme.
- Produce centre based quarterly reports for SLT regarding H&S, Incidents and accidents, Centre and Land development projects including those completed by Corporate Volunteers
- Produce centre based quarterly reports for SLT regarding breaks, young people and volunteers
- Manage the allocated expenditure budget and reporting
- Develop new and existing relationships with the local community and partner agencies e.g. youth organisations.
- Ability to deputise for Director for Children and/or Director of Development and Sustainability as required.
Job Specific Competencies:
Essential
· Satisfactory DBS check
· Previous experience in hard and soft facilities including land and fleet management
· Ability to lead and manage a multi-disciplined team
· Computer literate, use of Windows and Office software
· Ability to create reports, analyse data and provide feedback
· Experienced in Risk assessment and managing safe practice
· Understanding of safeguarding and welfare of children and staff
· Understanding of child-centred activities to develop confidence, resilience and communication skills
· Excellent communicator
· Problem solver
· Qualified first aider or willingness to be trained.
· Full Driving Licence
Desirable
· Recognised Facilities Management Qualification
· Managing Safely, Risk & Project Management Qualifications
· Food Safety Qualification level 3
· Experience of working in child focussed environments.
· Previous budget management experience and can demonstrate commercial acumen
Behaviours
· Committed to Equality of Opportunity and anti-discriminatory practices
· Collaborative and positive
· Engaging and willing to work with others
· Self-managing
· Quality and safety focused
In order to apply, please submit your CV and a covering letter in the first instance. Should your experience be suitable we will arrange for a call and/or a meeting to brief you on the role. If it’s a match we will ask you to complete one of our application forms in line with our safer recruitment policy and arrange a formal interview.
Closing date for applications is midday on Friday 24th May 2024, with screening interviews happening as candidates apply!
Interviews will be held week commencing 3rd June 2024.
We will be reviewing applications as soon as they come in so please ensure that you act quickly if you are interested in this post. Go Beyond reserve the right to close this advert prior to the closing date specified, should we find the suitable candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Shops
Location
Mere Green
Hours
22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)
8:55am - 5:05pm trading over 7 days
Annual Salary
£13,548.60
Review Date
02/05/2024
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.
Knowledge and experience
Essential:
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail experience
Desirable:
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential:
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable:
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Goodtime keeping & strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
We are seeking a Fundraising Assistant at York Minster Fund for an initial fixed term contract of 12 months, commencing summer 2024. This part time, flexible role will support our team in administrative and fundraising tasks across a range of exciting activities and events, helping to raise funds for the Minster’s ongoing work.
Our ideal candidate will be a positive, enthusiastic and confident communicator across different groups of people and keen to gain experience across projects and events. We are looking for someone with some demonstrable customer service/administrative/business experience and sound IT skills; as well as an enquiring mindset with a willingness to learn about the fascinating world of philanthropy, fundraising and conservation.
York Minster Fund is the lead fundraising partner for York Minster. We are an independent organisation, with a separate board of Trustees, who work closely with colleagues across the Cathedral to secure income for a number of much needed projects and programmes of work. Established in 1967, as an emergency response to an urgent restoration project, we secure funds from charitable foundations, major and corporate donors, legacy donors, individuals and events.
Our funds provide much needed income for a wide range of projects, including the fabric and repair of the iconic Minster itself, the training of apprentices in traditional heritage crafts and strategic initiatives such as the realisation of the Minster's new international Centre of Excellence for Heritage Skills and Estate Management.
In the last year we have built on existing strong fundraising relationships and techniques to explore new ways of engaging donors and digital audiences and this is an exciting time to join the Fund as we move forward on a number of major projects. As part of our small but highly experienced team, no two days are the same and the role could see you supporting with many different projects and tasks including donor events administration and delivery, correspondence and research.
There is some flexibility for home working, but we do need regular office attendance for this role in York.
Applicants must ensure that they attach two documents, a CV and a cover letter, as we cannot review applications without both these documents.
Please submit a CV and separate, one side covering letter by 24th May (if you would like an informal chat about the role please do let us know and we would be happy to arrange). Please ensure that these two separate documents are uploaded as attachments.
The client requests no contact from agencies or media sales.
Karibuni Children, a UK registered charity, works to help Kenyan children from some of the poorest backgrounds, to fulfil their potential and release themselves from the cycle of poverty. At any one time, we are supporting around 700 children across Kenya and our aim is to walk with the children through their whole education. In addition to providing financial support to enable children to attend high-quality educational institutes, we work to reduce other barriers that may prevent those living below the poverty line from maximising their educational potential. This includes provision of nutritious school meals, school uniforms and shoes, learning equipment and feminine hygiene products. We also support initiatives focused on the empowerment of the wider family unit of each supported child, such as providing workshops on parenting skills, sustainable food production, nutrition, entrepreneurship, and business skills. To further support this, we work with our partners on infrastructure development projects which have the potential to transform the local community and deliver increased self-sufficiency and sustainability.
The charity is seeking to recruit a UK Operations Manager to support the programme of work. The successful candidate will be one of only two paid employees, working with the Trustees to lead the charity through the next phase of its development.
Job Description
Salary: up to £30,000 – 34,000 full time equivalent depending on experience.
Contract: Permanent / Part Time (30 hours per week)
This role is envisaged as permanent part time for 30 hours per week over a minimum of four days. However there is some flexibility in this, and consideration will be given to applicants either looking for a full time role or who can offer a minimum of 24 hours over 3 days per week. This can be discussed at interview.
Location:The role is currently based at the Stoke Mandeville office, but this environment is shared with another charity and is not always conducive to office working. There will therefore be the opportunity for a significant element of home-based work as appropriate.
Reporting to: Board Chair. Working closely with: Chair of Fundraising Committee (Trustee position), wider Trustee team, Trust Fundraising Manager, and Kenya partner projects
Direct reports: None Currently.
Annual leave: 25 days + 8 Bank Holidays
Pension: 4% (with employee contribution of 4%)
Role purpose:
To manage the UK Office activities and support Trustees in administrative tasks relating to Fundraising, Finance and Operational matters.
Key work areas and tasks:
a) To provide high quality administrative support to key functional areas such as Fundraising, Finance and Operations, ensuring that UK processes are fit for purpose to support the long-term goals of the charity.
b) To ensure the effective day-to-day running of the Karibuni Children Office, based in Stoke Mandeville, Bucks.
c) To oversee management of the new Salesforce donor database, and other IT systems (Microsoft & Google) in use by Karibuni Children and to ensure that the systems provide effective support to all functions of the charity.
d) To oversee the management of the charity website and social media channels, maximising the effectiveness of these channels to raise awareness of charity activities and raise donor funds.
e) To participate in the recruitment of volunteers
f) To promote and actively support Karibuni Children’s fundraising activities and events, taking the lead in the organisation of agreed major events.
g) To provide effective support to Trustees, Staff and Volunteers in all areas of the organisation’s activities
JOB RESPONSIBILITIES
Unless otherwise stated, the term "staff" will include any paid staff and volunteers. Following are the key tasks that the successful candidate will be expected to perform:
Administration & Operations
● Develop and maintain effective and efficient administrative systems
● Ensure compliance with health and safety legislation, policies, procedures and guidelines with regard to staff, equipment and premises
● Provide support to all IT (Microsoft & Google) and CRM (Salesforce) users and ensure data integrity and reconciliation to other systems
● Maintain staff records and contact lists, ensure good HR policies and practices are maintained.
● Create and maintain an asset register for all Karibuni owned items
● Assist the Governance and Risk sub-committee in any matters relating to Karibuni Children risk management
Finance
● Assist the Finance and Operations sub-committee in any matters relating to Karibuni Children finances
● Carry out bookkeeping activities, creating banking schedules and ensuring that all cash and cheques received are banked within agreed timescales
● Oversee Gift Aid claims and ensure that compliance with regulations is maintained
● Assist volunteer Treasurer with preparation of management accounts as necessary
● Maintain records for restricted and designated funds, reconcile Charity Gifts income and other income sources.
Fundraising
● Ensure postings to CRM are accurate and reconcile to financial systems
● Manage receipts from online sites and ensure that CRM system is updated accordingly
● Ensure that all donations are appropriately acknowledged
● Organise and manage Karibuni’s own-organised fundraising events, marketing events on internal and external platforms, registering participants, overseeing risk assessments, and maintaining related records.
● Provide a focal point for 3rd party fundraising events, ensuring proper communication and recording
(Pending the ongoing automation of some of these processes, there is the option for them to be delegated to a part time bookkeeper)
Marketing & Communications
● Make updates to the charity website and social media channels
● Design and publish the bi-annual print and email newsletter including writing and collating stories and images.
● Write and publish regular email communications to supporters.
Other duties and responsibilities
● Promote the Vision, Mission and Core Values of Karibuni Children
● Operate within Charity Law and Data Protection Law and adhere to the Code of Fundraising Practice
● Manage systems and processes to ensure adherence to data privacy legislation
● Carry out any other tasks appropriate to the grade and nature of the role to ensure the effective delivery and development of the Karibuni Children’s work, as agreed with the Board Chair
PERSON SPECIFICATION
REQUIRED
● Empathy with the Vision, Mission and Core Values of Karibuni Children and a commitment to work to the highest standards of integrity.
● Appropriate technology skills, with the ability to manage a small estate of IT equipment.
● Good financial knowledge and awareness. Ability to analyse and interpret a variety of data and produce insightful management information
● The ability to monitor and maintain personal performance against agreed targets
● Good organisational skills including the ability to plan and arrange own work
● Effective written and oral communication skills
● Willingness occasionally to work outside of usual office hours
● Enhanced DBS check
PREFERRED
● Experience in the Voluntary or other regulated sector, preferably in an administrative, events management, fundraising and/or IT support capacity
● An understanding and interest in international development is desirable
● Awareness of key Charity Commission guidance
● Experience in finance and bookkeeping processes
● Experience in fundraising
● Experience in events management
● Experience designing and managing operational processes and control frameworks. Ability to develop, monitor and maintain quality standards.
● Project Management skills are desirable
● Good understanding of Microsoft 365
● Experience of solving data issues and report writing within a fundraising CRM system
● Knowledge of Data Protection legislation and ability to implement changes required by GDPR
How to Apply
Please send a copy of your CV and a supporting statement demonstrating how you meet the person specification and what attracts you to this role. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.
Application deadline: Friday 17th May 2024
Initial interviews will take place week commencing 27th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a faith-based charity, creating safe homes and communities for over 100 homeless men & women across South Yorkshire and North Derbyshire
Applicants must be flexible to work at any of our project sites in Rotherham, Chesterfield and Shirebrook areas although preferences will be considered if regular shift patterns are available.
Day, night and weekend shifts are available on a relief, holiday cover basis.
Do you want to work alongside people with complex needs and do you have a heart for the vulnerable? Candidates' ethics and values must be in keeping with the Christian faith.
If this is you, then we would like to hear more about you.
The client requests no contact from agencies or media sales.
Permanent, 35 hours per week, full time. We offer hybrid working with the option to discuss flexible and compressed hours.You would be expected to work on site at the Home for at least one day per week, with the option of remote work for the rest of the week.
At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats; and a tireless, long-term approach to their care. In addition, we strive to create a safe and nurturing environment not only to the animals, but also our people. Our mission is to protect loving homes, find loving homes and run a loving Home.
We are delighted to be recruiting for the newly created role of Legacy Officer in the Home’s Fundraising Team.
As a Legacy Officer you will play a pivotal part in growing this important source of income which comprises both legacy administration and legacy marketing. Legacies play a vital role at the Home, funding on average 1/3 of our annual income and you will support the implementation of a legacy strategy, aimed at growing income.
You will collaborate closely with the Legacy and Individual Giving Manager and Head of Fundraising to develop strategy and drive income growth, while delivering concise reports on key performance indicators. Your meticulous attention to detail will shine as you manage the day-to-day administration of our legacy caseload, handling complex gifts and resolving any issues. Compliance with legal and regulatory requirements will be second nature to you, as you ensure all funds are administered correctly in alignment with donors' wishes. Collaborating seamlessly with various teams, you'll ensure smooth operations, accurate record-keeping, and insightful analysis. Leveraging your marketing prowess, you'll engage with stakeholders, cultivate relationships, and develop innovative approaches to boost supporter loyalty and engagement.
We're looking for someone with expertise in Microsoft packages, estate administration, and CRM databases. You should excel in building relationships, delivering supporter communications, and assessing legacy activities. Strong communication, research, and numeracy skills are essential, along with a knack for relationship management and attention to detail. A positive attitude, diplomacy, and adaptability are also vital.
If you're passionate about animal welfare, ready to make a lasting impact and drive our legacy programme to new heights, we invite you to apply and be part of our dynamic team!
Further information for this amazing role can be found in our website. To apply, please send your CV and cover letter by Tuesday 14th May.
The client requests no contact from agencies or media sales.