Event administrator jobs in westminster, greater london
Temporary Individual Giving Officer – £16.48 per hour – London
Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.
This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.
The role
Support the delivery and analysis of direct mail and other appeals
Help coordinate donor stewardship, including regular givers and mid-value supporters
Maintain accurate supporter data in Salesforce, ensuring GDPR compliance
Respond to supporter enquiries by post, phone and email
Assist with trading programmes and merchandise fulfilment
Provide administrative and reporting support to the fundraising team
Contribute to events and community fundraising activities as required
We’re looking for someone with:
Experience working in individual giving or supporter care in the charity sector
Understanding of Gift Aid, GDPR and data protection (or willingness to learn)
Strong organisational and project support skills
Experience using a CRM system (Salesforce desirable)
Excellent communication skills and attention to detail
The ability to juggle multiple tasks and work well under pressure
Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP
If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Enfield VCS in Enfield.
Sounds great, what will I be doing?
In this role, the individual will work as part of a multidisciplinary NHS team—alongside clinicians, social workers, and community partners—to support adults with moderate to severe mental illness. They will hold a caseload of service users, acting as a key point of contact and contributing to care planning, progress monitoring, and discharge support, using the RiO clinical records system. Working collaboratively with service users, they will co-develop person-centred recovery plans that prioritise social goals and community integration. Building strong therapeutic relationships using trauma-informed and strength-based approaches, they will support individuals in achieving personal recovery goals. The role includes helping service users access local resources, attend appointments, and engage in wellbeing activities, peer support, and psychoeducational groups. The individual will promote recovery-focused, jargon-free communication, advocate for co-production and integrated care, and liaise with both statutory and voluntary sector organisations to support effective service navigation. They will attend clinical meetings and community events, representing both Hestia and the Community Mental Health Team, while maintaining accurate, timely documentation of all support activities and risk assessments. Safe and ethical practice is essential, including adherence to safeguarding protocols, health and safety procedures, and quality standards. Ongoing supervision, training, clinical oversight, and participation in annual appraisals will also form part of this role.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have an NVQ Level 4 in Care (or equivalent) or at least two years' experience working in a mental health setting. They will demonstrate a strong understanding of mental health issues, recovery principles, and co-production, along with experience collaborating with professionals, services, and community partners. The candidate should have knowledge of care planning, risk assessment, recovery tools, and relevant legislation such as the Mental Health Act. Excellent communication, relationship-building, and group facilitation skills are essential, as is the ability to work both independently and as part of a team in a fast-paced environment. Proficiency in IT systems, including electronic case management tools, is required. The candidate must be resilient, adaptable, and able to maintain clear professional boundaries, with a strong commitment to person-centred, trauma-informed practice. Desirable qualities include lived experience of mental illness or use of secondary care services, peer support training, knowledge of local community resources, and skills in training, mentoring, report writing, presenting, or speaking additional languages.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Access to Justice Founation is seeking a manager to lead data systems, quality, and management across our organisation. The successful candidate will:
- Oversee data collection – ensuring we collect the right data, in the right way, as accurately as possible
- Maintain the systems that hold our data (primarily Salesforce)
- Support colleagues to access, use, and present our data.
This role will report into our Operations Team, which has a cross-functional remit and provides support to all other teams at the foundation. We’re looking for someone who can work collaboratively and employ a customer-centric approach to support colleagues and enable their work. Further, the Foundation is in an exciting period of growth, and we’re currently making a major investment in our Salesforce instance while also developing our team’s data capabilities. We’re looking for someone who is proactive and enthusiastic to jump into this role. You will help nurture and support a critical piece of our organisational infrastructure and our team’s capacity. With support from the senior management team, you will be at the heart of our efforts to successfully manage all our data and related systems.
Please see the full job description and recruitment pack below.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager – Employee Volunteering
Reference Number: V557
Location: Homebased within South West England/London
Contract Type: Fixed term until 31st March 2026 (with possibility of extension)
Hours: Full time (35 hours per week)
Salary: £25,625 per annum plus up to £3366 London weighting (if applicable)
DBS/PVG: Basic
Job Family: 3
Line Manager: Project Manager
Closing date: 24th September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:Week commencing 29th September 2025
Anticipated start date: ASAP
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
We are looking for a passionate Engagement Manager to join our team. They will work as part of the national (and local London) Employee Volunteering team working with corporate clients and community partners, creating and delivering team and individual volunteering events.
Here is some of what you’ll be doing, please refer to the full job description for full details:
· Research and deliver volunteering opportunities to meet the needs of specific client teams of volunteers, ensuring they are impactful and safe.
· Carry out logistics visits or virtual planning meetings and risk assessment for volunteer activity, ensuring compliance with the quality standards set by Employee Volunteering.
· Develop partnerships and manage relationships with community organisations and colleagues leading on internal Volunteering Matters projects locally.
· Ensure monitoring, impact and evaluation information and data is collected and that projects meet agreed targets, reporting format and schedule.
· Assist the Project Managers by preparing case studies, change stories and reports.
Having a regular presence in the locations where we are working with partners and individuals is essential for this role. Given the geographical spread of the working area, we are looking for somebody that lives and can travel across London & South West England.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.
We are looking for an EDI Programme Manager for a fixed term period until March 2026 to support us in our exciting mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can see our website for more information about our work.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work, and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
- Managing the Physics Inclusion Award end to end
- Ensuring our externally facing work is delivered to a high quality
- Working with key stakeholders and IOP members to deliver programmes and projects and providing EDI advice and guidance as required.
Projects you work on will include:
- The Physics Inclusion Award
- The LGBT+ Physical Sciences “Exploring the Workplace” follow up report
Who will I work with?
- The Equality Diversity and Inclusion team
- Colleagues across the IOP in all departments
- IOP members and members of the physics community in academia and industry
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Programme management knowledge with a strong background in stakeholder management
- Strong organisational skills with the ability to prioritise and pick tasks up quickly
- Good level of EDI knowledge and experience
Nice to have
- Experience of working with academics
- Knowledge of Awards systems such as Award Force would be beneficial
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer, and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Generous annual leave plus (25 days starting as a standard plus floating bank holidays)
- Flexible working
To apply for this role please click the link below, best of luck with your applications!
The IOP is committed to promoting a culture that is inclusive and welcoming to all individuals whilst celebrating diversity.
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
We are looking for an outstanding individual to join our Development and Alumni Relations team to help guide and deliver ourregular giving and stewardship programmes. The ideal candidate will have experience of running successful major fundraising appeals to large audiences. They will have the ability to draft persuasive and accurate copy to support both fundraising and stewardship literature. They will be highly motivated and creative, driving new initiatives to boost participation, increase overall giving, while also increasing retention of donors through an outstanding, tailored stewardship programme. They will be a team-player who can work autonomously when required, but can work collaboratively, and will support other team members with aspects of their work.
The Development and Alumni Relations Office leads the process of generating long-term and consistent voluntary income for Merchant Taylors’ School, and forrunning a comprehensive alumni and parental relations programme.
The Development Manager (Fundraising and Stewardship) will be responsible for planning, managing and having an input to the strategy for a regular giving programme at Merchant Taylors’ School, with a focus on increasing the participation (giving rates) of both our alumni and parental constituencies, as well as donor retention through planning and executing a stewardship programme for benefactors of all levels. Some face-to-face fundraising may also be required, particularly relating to legacy fundraising and the post-holder will build a portfolio of mid-level donors they will manage.
The client requests no contact from agencies or media sales.
Salary: £31,000 FTE (approx £24,800 pro rata)
Hours: Part time - 28 hours per week
Days and times: To be agreed
Contract: Fixed term - 2 years
Responsible to: Director of Resources
Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW (map) - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction
Closing Date: 12 noon on Monday 22nd September
Interviews: TBC
ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION
At Age UK HHB we have a wide range of volunteers and volunteer roles that enable us to deliver our services and reach our service users. We could not do what we do without our fantastic volunteers and providing the right support and training enables both Age UK HHB and our volunteers to develop and grow.
Working across Age UK HHB you will lead on the delivery of our volunteer programme and will be responsible for the recruitment of new volunteers and the support of existing volunteers and stakeholders to maintain a positive volunteer experience.
We are looking for someone with good working knowledge of the volunteer sector combined with strong collaborative and communication skills to creatively deliver and drive our strategy to explore new volunteering opportunities across the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: London Living Wage £27,007.50 p.a. FTE
Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role
Location: Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.
We are seeking interns to work in London and North Kent
Reporting to: Programme Hub Manager
About the Role:
Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working or Task & Finish groups.
We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team
As a Delivery Team Intern, your key duties and responsibilities could include:
· Supporting the team to deliver fun and engaging programmes and activities for young people to get them ready for the working world by building on their skills and confidence.
· Supporting the team in the development of effective long-term working relationships with schools and referral partners.
· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.
· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.
· Please note that you will be required to travel across London regularly
About You
What we’re looking for in our new Intern(s) includes:
· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.
· Enthusiastic about connecting young people to opportunities, particularly those facing significant barriers to work.
· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.
· IT literate and digitally savvy
· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.
· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.
About Us
Make a big impact with a dynamic small charity transforming young people’s lives London.
Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.
We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.
The Construction Youth Trust team works in a fast-paced environment, so we’re looking for someone who is well-organised, detail-oriented and will be proactive in finding effective solutions. You should have excellent communication skills, the ability to build relationships and a willingness to learn.
At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.
We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.
What we offer:
As one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us. Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.
You’ll be eligible for many of our benefits including:
· 25 days annual leave per year (FTE), which increases by a day each year after 2 years’ service up to a maximum of 30 days, plus an additional discretionary “Day for You”
· Opportunity to take a 6-week sabbatical after 3 years of service
· The Trust’s contributory pension scheme after three months – The charity will match employee contribution up to 7%
· All travel expenses covered over and above regular commute to and from work. Any extra travel for work purposes will be reimbursed.
· Access to Workplace Options EAP (a provider of employee support services)
· Opportunity to Work from Home
· Opportunity to take part in the wider team’s wellbeing and social activities
· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).
How to Apply
If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form and include a supporting statement (max. 500 words) explaining why you're interested in this role and how you meet the person specification.
Previous applicants need not apply.
Closing date: 9am on 26th September 2025. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.
A second interview may also be required.
You can access the Application Form, Job Description and Person Specification for this role on this page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-victimisation and reoffending, and helping to protect the public, the RISE practitioner will deliver a range intervention (individual and group), both in the community and in custody.
Key Responsibilities:
- Provide a high-quality service to victims of domestic abuse, delivering a service to those at risk;
- Work collaboratively within a multi - agency framework consisting of the Multi Agency Risk Assessment Conferences (MARAC) and local partnership responses to domestic abuse;
- Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
- Focus on and prioritise high risk cases and provide a pro-active service through individual safety planning and personal support.
- Work with victims of domestic abuse at all levels of risk to help them access services to keep them and their children safe.
- Liaise with Social Services and other professional agencies in relation to any child protection/ adult safeguarding risk issues highlighted;
- To ensure that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the Safeguarding lead (or whoever is relevant).
- Maintain high standards of professionalism and keep abreast of current legislation, best practice and maintain a focus of continuous improvement;
- Work with victims of domestic abuse to help them access services to keep them and their children safe;
- Understand the role of all relevant statutory and non-statutory services available to domestic abuse victims, and work collaboratively with these as appropriate;
- Provide advocacy, emotional and practical support, and information to victims in relation to legal options, housing, health and finance;
- To record case work accurately and ensure administration of caseload is always up to date.
- To communicate internally within RISE, with victims and with partner agencies about the risks and needs of victims.
- To attend regular case review meetings with the DA Team Leader and Practitioners to share information around the identified risks.
- Manage a caseload of 60-70 service users ensuring each client receives a timely and appropriate service, individual to their needs;
- Support the empowerment of the client, and assist them in recognising the features and dynamics of domestic abuse, and help them regain control of their lives;
- Maintain knowledge of the organisation’s operating environment;
- Demonstrate and maintain a commitment to the organisation’s vision and values, strategic aims and objectives.
- To attend and participate in any and all internal and external training identified as necessary to meet the requirements of the role as identified by Rise Mutual CIC.
Main Duties:
- Establish timely contact with Victim/ Survivors of domestic abuse perpetrators who are referred to attend a DVPP,
- Carry out assessments with the Victim/ Survivors via telephone contact or community visit, using the Safe Lives DASH risk assessment tool;
- Carry out detailed safety planning with Victim/ Survivors;
- Manage risk by being pro-active with Victim/ Survivors, sharing information with other relevant agencies in a timely way.
- Refer and/or signpost Victim/ Survivors to other services/agencies to meet risk/wellbeing needs;
- Ensure Victim/ Survivors can access a place of safety e.g. refuge, if risk escalates to a dangerous/unsafe level;
- Maintain Victim/ Survivors contact and continuously monitor risk by keeping up with all available information while the perpetrator attends the programme;
- Attendance at Social Services Conferences (if appropriate), Risk Meetings and MARAC, advising on any safety planning for any risk issues highlighted;
- Undertake an end of case review, signposting Victim/ Survivors to external agencies for ongoing support where appropriate;
- To maintain up to date Victim/ Survivors records to ensure data is collated for all work completed.
- To offer 100% of Victim/ Survivors to complete service user feedback;
Confidentiality and Information Security
- To adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant
- To comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
- RISE is committed to keeping children and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children and vulnerable adults s/he is responsible for or comes into contact with. Post holders without direct service user contact have a general responsibility for safeguarding children and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties:
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Person specification:
Experience
- Have experience of giving or undertaking advice, advocacy, counselling or casework within a domestic abuse setting;
- Have experience using an evidence based risk identification check list as a tool to aid risk identification and management for Victim/ Survivors of domestic abuse, as well as an understanding of the limitations of such tools.
- Have experience of working with people who have had to deal with difficult emotional incidents or events using a trauma informed approach;
- Possess good organisational skills with the ability to work methodically and accurately whilst meeting deadlines;
- Have experience of liaising with a range of professionals and agencies;
- Have experience of timely preparation of reports on behalf of users; preparing reports and submissions to statutory or professional bodies;
- Experience of case management and record keeping;
- Experience of delivering programmes/training and/or the willingness to be trained;
Skills
- To work on own initiative and as part of a team without close supervision;
- To maintain professionalism when dealing with cases, which may be stressful and demanding;
- To work effectively under pressure including prioritising workload and meeting deadlines;
- To demonstrate empathy for the issues and barriers, faced by Victim/ Survivors and their families;
- To respond positively to change;
- To communicate with vulnerable clients;
- To communicate with external organisation professionals;
- To have excellent written communication skills to write reports;
- Proven communication and Interpersonal skills (both verbal and written).
Knowledge
- Proficiency in the use of case management databases to accurately record Victim/ Survivors information;
- Proficiency in MS Office skills (MS Word, Excel) to intermediate level and experience of using such skills in a busy office environment;
- Have an IDVA qualification or equivalent (Desirable).
Bexley Deaf Centre (BDC) is a small and dynamic, well-established charity which has been serving the borough since 1994. Our work is focussed exclusively on supporting people who are Deaf or hard of hearing. We work to raise awareness, break down barriers and promote understanding within the community.
This is an exciting time to join our organisation; we are about to launch an ambitious new 5-year strategy and are actively expanding and developing the support and services that we provide.
We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.
You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our client’s lives. Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.
The role will include:
· Develop and implement fundraising strategies to enable us to diversify our funding and become more sustainable
· Identify and evaluate opportunities for new projects, leading on the development of proposals, timelines and budgets
· Work closely with the senior leadership team to identify areas for growth and increasing capacity
· Support the growth of the organisation and change required to deliver our fundraising strategy
Experience of working with Deaf people or knowledge of the Deaf community would be an advantage but not essential.
Position
This is a fantastic opportunity to join our collaborative and high performing team, as we introduce the new role of Acquisition and Emergency Fundraising Officer. MSF UK has gone from strength to strength in the last few years andwe aim to continually improve and build on our success. This is a really exciting time to join MSF UK as we invest in fundraising and grow our team.
This role will support with the development and delivery of acquisition activity across multiple traditional and digital channels (including TV, printed media and radio), helping to increase income and recruit new supporters to MSF UK; both through one-off cash and regular giving. In the event of an emergency, this role will also support the team to deliver MSF UK’s rapid fundraising response.
The Acquisition and Emergency team work in partnership with several teams across the organisation as well as with external providers. This truly collaborative approach to delivering activity provides exciting opportunities to work with, and learn from colleagues across MSF.
This role sits within our passionate and hard-working Individual Giving Team. In 2024, Individual Giving raised around 73% of MSF UK’s total income (£83.2M). If you have experience and a passion for fundraising, exceptional organisational and prioritisation skills, can build strong relationships and thrive in a busy environment, you would be great fit for this role.
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, minimum 2 days per week in office
Salary: £35,375.80 per annum
Job Purpose
This role is vital for our Acquistion and Emergency Fundraising Team to operate effectively and efficiently. The successful candidate will be an integral part of a high performing fundraising team, for an International Humanitarian cause.
The role requires an organised and proactive person to assist and support the Acquisition and Emergency Fundraising team to increase income and recruit new supporters; both through one-off cash donations and regular giving.
You will be specifically supporting with the delivery of high profile, multi-channel fundraising campaigns, supporting with sourcing and developing creative content, analysis and reporting and providing administrative support to the team.
This exciting role will also support with the quick activation of fundraising activity in the event of an emergency.
Please download the job description and person specification below for full details of the role.
Knowledge, skills & experience
- Experience working in the UK charity sector, in a fundraising capacity and/or direct marketing.
- Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects, within a fast paced and demanding team, exercising good judgment, and using own initiative.
- Experience in project management.
- Excellent time management and planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
- Experience in relationship management and liaising with external suppliers.
- Excellent communication and interpersonal skills with an ability to build relationships with internal and external contacts.
- Ability to maintain accuracy, combined with excellent attention to detail.
- A systematic and organised approach with a proven ability to follow things through and meet targets in line with established schedules and deadlines.
- Responsible attitude to dealing with sensitive and confidential information.
- Flexibility to take on other related tasks combined with a willingness to learn.
- Excellent fluency in written and spoken English.
- Experience working across multiple teams to deliver objectives.
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, and One Drive.
How to apply
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date.
Incomplete applications will not be considered.
Application checklist
Please check that you have included the following in your application:
- An up-to-date CV
- Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role
Recruitment timetable:
- Closing date for applications: 22 September 2025. 10:00am (BST)
- Interviews: In-person interviews– Monday 6th and Tuesday 7th October
- Projected Start Date: November 2025
The client requests no contact from agencies or media sales.
Role Summary
Join our team and help us improve public sector food across the UK with our School Plates and new Hospital Plates programmes. We're looking for a passionate and driven Chef Trainer to support schools and hospitals in delivering healthier and more sustainable menus.
The programmes continue to go from strength to strength. Through School Plates, we currently support over a third of all UK local authorities, catering for more than 12,000 schools and feeding over 1.25 million children daily. To date, we have been responsible for swapping over 50 million school meals from meat-based to meat-free or plant-based. We're now expanding our successful model into the health sector with our new Hospital Plates programme, bringing the same positive change to patient and staff menus.
Are you a skilled chef trainer with a passion for improving public food? Can you match our ambition? You'll be using your culinary expertise to train catering teams in both schools and hospitals, provide menu advice, and get involved with recipe development and culinary education. You will also run cooking workshops for pupils in secondary schools, inspiring the next generation to get excited about plant-based food. You will also build and manage relationships with our catering partners, helping them deliver delicious and sustainable meals. This is a UK-wide role and will require travel to different sites.
We’re looking for someone to join our team for 3 days a week but are open to applicants looking for flexible working hours, including, potentially, 4 days a week.
Job Details
Job Title: Chef Trainer - School Plates & Hospital Plates
Reporting to: Programme Manager, UK
Location: Remote (home-based with travel across UK)
Hours: 21-28 hours per week (0.6-0.8 FTE)
Salary: £32,000 per annum pro rata (based on 1.0 FTE)
Responsibilities
As our Chef Trainer & Programme Support, you'll be a key player in developing and delivering our School Plates and Hospital Plates programmes. You'll use your culinary expertise and passion for food system change to create resources, train professionals, and engage with our partners.
Key Responsibilities
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Recipe Development & Training: You'll co-lead the creation, testing, and development of new plant-based recipes for our school and hospital programmes, and lead on developing ‘grab-and-go’ and internationally inspired options for secondary schools. You'll also plan and deliver training sessions, including in-person and online workshops, and create e-learning courses for caterers.
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Programme Development & Support: Work closely with programme managers to develop and refine the strategy for our initiatives. This includes supporting pilot programmes, measuring their impact, and creating bespoke catering resources for our partners.
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Stakeholder Engagement & Communication: Represent our organisation at events and in meetings, providing expert catering advice and information on our programmes. Collaborate with our communications manager to create engaging content, including recipes and videos for our website, e-learning platform and social media.
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Education & Outreach: Partner with our education manager to plan and co-deliver secondary school cooking workshops. These sessions will teach pupils basic plant-based culinary skills that align with the National Curriculum as well as inspire the next generation to choose plant-forward options and learn about the impact of their food choices in a positive way.
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Inspire Catering Teams: Your role is to build and maintain relationships with catering partners, providing expert catering advice and practical recipe suggestions. You'll work with them directly on pilot programmes, offering bespoke support to inspire positive menu changes. You'll also provide essential administrative support for our programmes and help create and deliver presentations to promote our work to a wider audience.
Qualifications
Essential
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Experienced in planning and delivering cooking workshops to groups.
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Experience of working in a culinary setting and developing recipes with a strong interest in plant-based recipes.
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Excellent communication skills and be a confident and engaging educator.
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Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
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Proactive with initiative and drive.
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Strong organisational skills.
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Attention to detail.
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Solution-focused and resilient.
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Confident in creating basic spreadsheets and slide decks.
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Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
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Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection.
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Passionate about food systems change.
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Alignment with our vision and mission.
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Based in the UK and able to attend meetings, events, and training to represent the team and programme across the UK.
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Willing to travel across the UK for workshops and events.
Desirable
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Experience of working within school and/or hospital food.
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Experience of food photography and creating recipe content for social platforms or online courses.
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Experience of managing projects.
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Experience of liaising with local authorities, schools, or other public sector bodies.
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Experience in the field of nutrition, including an interest in plant-based nutrition.
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Experience of working in the food, health or environmental sector.
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Experience of using customer relationship management (CRM) systems (training will be provided).
Benefits of working with us
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Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career development support
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Enhanced maternity, paternity, shared parental and adoption pay
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Compassionate animal companion leave
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Employee Assistance Programme including counselling
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Access to 24/7 virtual GP Service
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Mindfulness support via a free Headspace account for you and up to 5 friends or family members
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Access to the Wisdom app with exclusive perks and discounts
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Membership to the OpenUp platform
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 5th October 2025
Start date: November 2025
Application process and timeline
Please submit your application using our online form including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.).
The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Programme Manager and Director.
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Application deadline: 5th October 2025
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Online trial task: sent to longlisted candidates by 10th October 5pm, to be completed by 12 October at 5pm
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Interviews: take place on 21st and 22nd October 2025
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Start date: November 2025
The client requests no contact from agencies or media sales.
About the National Pro Bono Centre:
The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.
The role:
To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities.
Key Responsibilities:
- Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
- Operational management - Ensuring that the organisation is run efficiently, with robust financial controls. Managing the small team (3 permanent employees and 3 contractors). Working with the team on projects and events management.
- Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
- Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
- Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.
About you:
We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results. You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.
The successful candidate will possess the following skills and qualities:
- Strategic thinker with the ability to develop and articulate a clear vision.
- Leadership style, which encourages, motivates, inspires and develops staff.
- Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
- An understanding of the key measures of financial management and control in a challenging environment.
- Effective decision-making skills with excellent analytical and problem-solving abilities.
- Excellent administrative, organisational and IT skills.
- Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.
Applications
To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.
Equal Opportunities Statement
We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.
Data Protection
By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.
The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Head of Change – Children’s Services
Reports to: Assistant Director for Change – Children’s Services, Neighbourhoods & the Youth Sector
Salary: £67,900
Contract: 2 year fixed-term – potential to extend. Open to 0.8FTE for the right candidate
Location: Central London, Hybrid*
Closing date:12pm on Wednesday 24th September 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.
Key Responsibilities
We build demand and interest in evidence across the Children’s Services sector
This will include:
- Running events, speaking at conferences and curating webinars to bring evidence to life for practitioners
- We have great relationships with the people who can make change happen.
This will include:
- Developing great relationships with senior policy makers, sector leaders and experts, including representing YEF in external meetings and speaking at events.
- Managing a Strategic Advisory Board of leading experts across the children’s services sector and keep members onside and excited about our work.
We deliver our children’s services system recommendations.
This will include:
- Helping to identify the right recommendations at a system level (such as changes in policy, regulation, inspection, funding, or guidance) that make it more likely highly vulnerable children get access to the right support at the right time.
- Work out the best way to make our system recommendations happen (due for publication in December 2026) and then do it – persuading the key people to make changes that make a difference.
- Tracking progress carefully, being thoughtful and creative about when and how to change the plan.
We work out the most effective ways to connect people with the evidence, then make those things happen.
This will include:
- Helping children’s services leaders change how they plan or provide services to better protect children from violence, based on the YEF Children’s Services Practice Guidance – due for publication in May 2026.
- Creating a plan to get people to follow our guidance, using what we know about how they think and behave.
- Creating practical tools and resources that help leaders put evidence into action
- Continuously testing and improving our approach to get better results.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results, and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
- You know how to make change happen. You combine analytical sharpness with emotional intelligence and real-world experience. You understand why people resist change – and how to move them through it. You’re curious about human behaviour and what drives decision-making.
- You bring deep experience of the children’s services system. You’ve worked at a senior level in or with children’s services – potentially commissioning support for young people at risk of or involved in violence. You understand how Directors of Children’s Services and other senior leaders think and know how to navigate and influence within the system.
- You communicate complex ideas clearly. Whether speaking or writing, you break down complicated concepts in ways that make sense to different audiences – without oversimplifying. You bring clarity where others bring jargon.
- You get things done. You’re organised, delivery-focused, and produce high-quality work, even under pressure. You work independently and to a high standard.
- You build trust and connect with people. From government ministers to social workers, CEOs to 15-year-olds – you know how to listen, build rapport, and make people feel heard. You’ve led meetings, made strong introductions, and bring people with you.
- You think big and adapt fast. You’re a strategic thinker who can see the big picture without losing sight of the detail. You’re logical, creative, and open to challenge – always testing and refining your ideas.
- You understand young people. You get what life can be like for vulnerable young people and you understand the systems and organisations around them. Ideally, you’ve seen this first-hand, whether professionally or personally.
- You’re committed to equity, diversity, and inclusion. Not just in theory – but in how you work, who you listen to, and what you prioritise.
You must have this sort of experience.
- Delivering concrete change in practice or systems that improved children’s lives. You have significant experience in leading behaviour, practice or policy changes within a children’s services setting. You can show how these have been effective in delivering tangible change.
- Leadership experience in the children’s services system. You’ve worked at a senior level in or with children’s services - especially local authority children's services, commissioning and/or children's social care policy, and you understand how to navigate and influence within these complex systems.
- Firsthand knowledge of the system that supports highly vulnerable children, particularly those at risk of or involved in violence. You understand the barriers these children face and what it takes to get them the right support.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV, your answers to the three questions below and complete the monitoring form by clicking on "Apply for this" button by 12pm on Wednesday 24th September 2025.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
Improving practice or systems
1. Can you describe a time when you successfully supported children’s services leaders to improve practice or systems? Please include the scale and context of your experience. (maximum 500 words)
Developing strategy
2. Please provide an example of a strategy you developed from scratch and implemented independently. What did you do, what was the impact, what did you learn? (maximum 500 words)
Personal and professional experiences in violence prevention
3. What personal and professional experiences have shaped your understanding of the children’s services sector’s role in preventing violence? (maximum 500 words)
Interview Process
This will be a 2-stage interview process. The first stage interview will take place on 9 and 10 October 2025
The second stage interviews are currently scheduled for the week commencing 13 October 2025.
PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Employee Assistance Programme – 24hr phone line for free confidential support • Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose
The Case Manager will strive to make contact and work on a one-to-one basis with perpetrators whose victims have been identified as high risk at MARAC to pro- actively secure engagement, influence attitudinal and behavioural change and link to complementary services. To do this, the Case Manager will work with existing agencies in each pilot site to design a co-ordinated, strategic individual intervention plan to address identified needs and risks and promote understanding of the impact of abusive behaviours. Throughout the intervention the Case Manager will work closely with the IDVA service to review risk, develop safety plans and improve outcomes for all parties involved.
The Case Manager will be responsible over the long term for delivering outcomes, to achieve behaviour change with each service user.
Responsibilities
Interagency work
- Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.
- Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.
- Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.
- Working closely with other professionals to ensure that risk management and safeguarding duties are effectively met.
- Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.
- Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contributing to the evaluation of the quality of activities these services offer.
- Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.
- Be flexible and willing to work in all types of environments.
Case management
- Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.
- Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.
- Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and workload reviews for the whole service.
- Attend monthly case management meeting with the Service Manager.
- Attend clinical supervision.
- Take appropriate steps to protect where there is an imminent risk to another person.
Recording and administration
- Ensure that case files and records are accurate and complete; and are kept and in compliance with Data Protection Act requirements.
- To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.
- Weekly maintenance and accurate and secure audit trail of all relevant communication.
- Comply with the data protection and information sharing protocols that Drive has agreed to.
Direct work with service users
- Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project.
- Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to address their abusive behaviour.
- Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.
- To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others.
- Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.
- Develop strategies that will disrupt the continued risk posed by service users
- Undertake assessment of risk, needs and attitudes to inform the individual service user’s intervention plan.
- Ensure that risk assessment and risk management procedures are followed at all times.
- Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.
- Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.
- The welfare and safety of children and young people is paramount, considered in every aspect of your work, addressing parenting needs where appropriate and taking action to safeguard children.
General
- Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.
- Represent the service at local events; deliver training and presentations as required.
- Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.
- Be confident to evidence reflective practice in all aspects of work sharing learning.
- Be committed to reviewing individual and team practice and undertake regular training.
- Act with integrity and respect when interacting with service users, employees, agencies and individuals.
- Competent in defensible decision making, recording and being held accountable.
- Show initiative in tackling issues within the service and in relation to other agencies.
- Act as a champion for the implementation of the pilot programme in your area.
- Hold a full driving license, have access to a car and be able to travel across the pilot area as required.
- Partake in evening and weekend work as required.
Person Specification
Experience: Essential
- Direct work with vulnerable service users.
- Working within a public protection/ safeguarding multi-agency setting .e.g. Child protection, vulnerable adults, MARAC, MAPPA.
- In managing safeguarding issues and procedures.
- Writing and presenting information formally and informally, to a range of audiences.
- Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
- Working within conflict management continuum.
- Evidence of keeping reliable and timely reporting and meeting deadlines.
Experience: Desirable
- Work with victims and or perpetrators of domestic abuse.
- Work with service users with complex needs and/or challenging behaviour.
- Working with service users with diagnosed mental health issues.
- Working with service users with substance misuse.
- Work with young people aged 16-25 years.
- Of using pro-social modelling and motivational interviewing in practice.
Knowledge and Understanding:
- Have an excellent understanding of domestic abuse, including the impact on victims and their children, and the legal and practical remedies available.
- An understanding of public protection arrangements, the provision of policing, child protection, health and social care, housing support and of multi-agency/partnership working.
- Have a good knowledge of effective ways of working/engaging with perpetrators of domestic abuse.
- Have a thorough understanding of IDVA work including risk assessment, risk management and comprehensive safety planning.
- Have theoretical and procedural knowledge of other services involved in the response to domestic abuse.
- Understand multi-agency partnerships in relation to domestic abuse.
- An understanding of the MARAC process at an operational level.
- Understanding of the child protection system.
Skills:
- Ability and willingness to work independently and as part of a team.
- Good relationship management with regard to multi-agency work that incorporates sensitivity, responsiveness and attention to the promotion of congruent and effective partnership working.
- IT skills, including use of Microsoft Office.
- Hold a relevant degree, a vocational qualification or equivalent experience.
- Support and guide your service users, and have excellent advisory, negotiation & persuasive skills.
- Empathy
- Have excellent conflict and crisis management skills and the ability to deal with stressful and difficult situations.
- Have excellent interpersonal skills.
- Ability to lead and facilitate discussions to achieve a positive outcome
- Excellent networking skills and the ability to develop strong working relationships with other agencies.
- Reflection and self-awareness.
Attributes:
- Have confidence in their own ability to make decisions.
- An ability to work collaboratively as part of a team; whilst also having the initiative to work independently as necessary.
- Excellent communication skills (both written and oral).
- Belief in perpetrator behaviour change.
- A comprehensive understanding of risk.
- Range of experience in domestic abuse sector.
- Capacity to manage raw emotions including conflict, challenge and trauma.
- Proactive and self-motivated.