Flexible location – can be based at any of Shelter’s hubs in England or Scotland or home based

This is a great opportunity for someone with customer service experience looking to start a career in the charity sector, or move to a larger organisation, to join us a Community Fundraising Assistant and be part of an award-winning fundraising team.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Part of our hugely successful Income Generation division, Shelter’s Community Fundraising team is a new and, currently, small team but with big plans to grow our numbers to have Regional Fundraisers in 12 cities across England and Scotland. Community Fundraising is a key part of Shelter’s long-term fundraising strategy and investment is being made available to fund it. We have recently appointed a new Head of Community Fundraising and are now seeking to expand our team – it’s a great time to join us.

At Shelter we are committed to tackling systematic inequalities and currently we are looking to increase the diversity within our Fundraising team. We would particularly welcome applications from anyone with a BAME background or considers themselves to have a disability.

About the role
You’ll be providing administrative support to the Community Fundraising team across a range of activities. But that’s not all. You’ll also be responsible for helping to ensure that everyone who supports Shelter receives the highest standard of supporter care. Liaising with supporters and suppliers, maintaining a database, organising materials for events, assisting with community enquiries and supervising event fundraising volunteers – these are just some aspects of this interesting and varied role.

About you
As well as excellent administrative skills and proficiency using Microsoft Office applications, you’ll need proven experience of using databases (we use Raiser’s Edge). We’ll also be looking for commercial awareness, a customer focused approach and the ability to collaborate effectively with others and build a network of good relationships. Proactive and results-driven, you have lots of initiative too. What's more, you’re not afraid to challenge the status quo and introduce new ideas when appropriate and are keen to develop a thorough understanding of Shelter and the wider sector.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Are you a proactive, organised individual with an eye for detail and experience of working in a fast paced environment?  Do you have strong organisational and communication skills and are able to prioritise a varied workload? Can you demonstrate empathy and sensitivity when dealing with our families and supporter enquiries? Are you a friendly, personable team player that can start a conversation with anyone? Do you have highly developed IT skills and a flair for social media? If you are imaginative, self-motivated, keen to learn and looking to start or develop your career in fundraising, then join us and embark on a highly rewarding and career-enhancing position.