Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

Alzheimer’s Research UK’s (ARUK’s) Supporter-led Fundraising (SLF) team saw rapid expansion in the years before the pandemic, and now has big ambitions to continue that growth through creative, powerful marketing campaigns, improving supporters’ fundraising experience, developing exciting fundraising products, and driving income to power more world-class dementia research.

Working across our Sporting Events portfolio you will help with the on-boarding, stewardship and event delivery of some of our key third party and owned events, as well as our virtual events.

The role requires an enthusiastic individual to come in, hit the ground running and support us as and our supporters as mass participation events restart and the event calendar fills up.

This role is a 12 month Fixed Term Contract, or on return of the substantive postholder, and is a Maternity Cover contract.

Main duties and responsibilities of the role:

• Provide excellent customer service to sporting event fundraisers, including answering queries, making calls to check-in and wish them luck and support them with their fundraising.
• Support on charity activation delivery and attendance at many of the UK’s leading mass participation events including London Marathon, Great North Run and Cambridge Half.
• Work with the rest of the team to support with on-boarding of event fundraisers onto event consoles and associated tasks.
• Monitor and engage with our various #TeamARUK Facebook groups for specific events.
• Be a pivotal player in the delivery of just under £3m income in the next year.

What we are looking for:

• Someone with customer service/care experience who is confident on the phone.
• Confidence working with computers, including Word, Excel, Outlook and databases.
• An interest and understanding of sporting events.
• Previous fundraising experience not essential.

Location: Granta Park, Nr Cambridge with flexibility to work from home

Salary: Circa £20,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is 6 June 2021, with interviews likely to be held on 10,11 or 15 June 2021. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Face-To-Face Membership Venues Manager
Reference: APR20214891
Location: Flexible
Salary: £25,280.00 - £28,045.00 Per Annum
Benefits: Pension, Life Assurance, 26 days Annual Leave, Sabbatical Opportunities

The RSPB is looking for a new Face To Face Membership Venues Manager to join our amazing Face To Face Membership Team. This is an exciting time to join the UK's largest conservation charity as we launch our saving nature strategy for the next ten years.

The mission of this role is leading and managing a team of Face To Face Membership Venues Officers to successfully book shifts for our growing team of Face To Face Membership Fundraisers to attend. There is a budget to manage for paid venues, and many of the venues we attend will need to be negotiated free of charge.

Your team will have targets to ensure our Face To Face Membership Fundraisers are in the best places to give them the opportunity to meet and inspire the public to support our vital conservation work.

Wellbeing is a top priority, so your team will also need to ensure the Face To Face Membership Fundraisers are travelling within reasonable average time limits, have a variety of venues to attend with access to facilities, and are provided with all the briefing information they need.

You will be responsible for providing your team with the direction, motivation and development they need to understand and achieve what's expected. As part of our annual performance and development cycle, you will work with individuals in your team to create tailored personal and professional development plans, SMART objectives and actions which you will follow up together. You will work with a team of peers to develop and implement best practice in how the wider Face To Face membership Venues Team operates and communicates.

Feedback from venues, Face To Face Membership Fundraisers, their Face To Face Membership Area Managers, and regional Face To Face Membership Operations Managers will also inform how your team functions.

The role requires in particular the ability to motivate a remote team who are mostly working from home around the country, build collaborative relationships, make decisions, act on feedback and hold team members to account for progress with performance and actions, all within an inclusive and inspirational working environment where we all learn together.

Essential skills, knowledge and experience:

• Sales/Events Fundraising knowledge
• Experience of successfully supporting and influencing a high performance and target-driven team
• Understanding of legislation/best practice as set out by The Fundraising Regulator and IoF Compliance Directorate in private site fundraising
• Able to inspire others
• Able to build collaborative relationships
• Results-focused
• Flexible and adaptable approach, in an ever-changing environment
• Excellent time management
• Able to get support and buy-in from others
• Able to act quickly in response to performance data and management information
• Experience of working with and influencing external partners and networks
• Experience working in a fast-paced industry and to tight deadlines
• Microsoft Office and spreadsheet skills

Desirable skills, knowledge and experience:

• Previous experience of territory management systems
• Previous experience of Customer Relationship Management databases
• At the RSPB we are proud of our positive working culture, and we expect everyone in our team to role model our cultural behaviours - bold, focused, supportive and together.

Closing date: 23:59, 23 May 2021

To Apply and For More Information:

If you would like to apply or find out more about this position, please click the 'Apply' button. You will be directed to our website where you can complete your application.

No agencies please.

We are recruiting for start dates throughout 2021, including July and September. Please note that most of our new recruits will be based in our Global Headquarters in Cambridge, however we have a small number of opportunities available at our London and Manchester offices. This role is available on a full-time or part-time basis.

Pro Bono at Costello Medical

Our Pro Bono division delivers projects free-of-charge to charities and not-for-profit organisations within the pharmaceutical and medical device sectors, with the aim of making a real difference to causes that our staff care about. We offer our full range of services on a pro bono basis, working collaboratively across our divisions and office locations to secure the right expertise to fulfil project briefs. Examples of recent pro bono projects can be found here and include creating patient information and education materials, and helping organisations to build their evidence base. To support local capacity building, we run an internship scheme that gives nationals from low- or middle-income countries skills in evidence-based medicine and health economics that they can apply to problems in their community. We also volunteer our time to local community projects as well as raise funds for local charities, nominated by our employees.

About the Role

Project Assistants support our project teams with a wide range of administrative, project coordination and scientific tasks. The role is therefore varied and, in a typical week, your time will be divided across both internal projects that contribute to the successful operation of the Pro Bono division, as well as multiple scientific projects that will span several different disease areas.

You will sit at the heart of the Pro Bono division and play a key role in the smooth running of the team’s operation. You will be responsible for supporting the implementation of the latest operational and administrative processes within the Pro Bono division, as well as identifying and suggesting process improvements and changes to current ways of working, to enhance quality and efficiency within the division and, where appropriate, the wider company. You will also be the go-to person for divisional resources and will take responsibility for keeping these up-to-date.

Within this role, there is scope to grow and develop towards the roles of Senior Project Coordinator and then Account Support Manager. This may lead to you supporting managers, and specifically the Division Head, in ensuring the successful performance of the division, particularly in terms of resource planning and productivity, as well as supporting the division’s morale, motivation, training needs and wellbeing.

Initial responsibilities will depend on which projects you join, but are likely to include:

• Screening records for relevance to research questions and extracting data from relevant publications into Excel
• Writing up the methods and results of reviews into engaging reports
• Formatting, consistency and general quality control review of scientific documents, including reports, manuscripts, abstracts and posters
• Reformatting of scientific documents to ensure adherence to client requirements and/or relevant submission guidelines
• Supporting the accurate referencing of scientific materials, including preparing reference packs
• Assisting Project Managers with client and author communication on multi-component projects, and the production of progress reports and summaries that enhance the level of customer service delivered
• Supporting the development of client proposals and tracking those sent and responded to
• Running analyses to help the Pro Bono team and wider company monitor progress towards their pro bono project objectives and assess the impact of our work
• Coordinating logistics and providing project support for events and meetings
• Ownership of tasks in our project management system to support the correct budgeting and invoicing of projects
• Scheduling meetings, and recording minutes and coordinating their distribution
• Preparation of compliance documentation
• Liaising with external suppliers, including translation agencies
• Assisting the team with planning and the development of planning tools to optimise the productivity of the team and cross-collaboration between the team and other divisions
• Helping the project team to keep abreast of the latest potentially relevant sources of information to inform their project work, and keeping all divisional resources up-to-date
• Organising divisional monthly meetings, team socials and other internal activities

What is the Difference Between the Project Assistant and the Analyst Role?

Analysts and Project Assistants share a similar level of responsibilities however the roles do differ significantly in terms of daily duties.

Analysts within our Pro Bono division conduct detailed analyses of scientific data to then create a variety of materials that are presented to, and used by, our clients.

Whilst working on the same projects across a variety of disease areas, Project Assistants within the Pro Bono team use their scientific knowledge to provide project management support and administrative help to project teams, allowing the timely delivery of high-quality work. Additionally, Project Assistants work with senior colleagues within their division and colleagues from the Operations team to carry out internal administrative tasks, suggesting improvements and working to maximise efficiency within their teams.

About You

The ideal candidate will be proactive, innovative, have a genuine interest in healthcare and giving back to local communities, and be eager to take on new challenges and responsibilities with an ambition to develop the role.

This role will suit those who are passionate about the concept of evidence-based medicine, have excellent attention-to-detail and organisational skills, and a talent for communication.

Skills and experience required:

• A degree level or equivalent qualification in a scientific discipline (2.1 minimum) including but not limited to; biology, chemistry, pharmacy and medicine
• Passion for the not-for-profit sector
• A flair for, and attention to, detail
• Professional oral and written communication skills
• Good knowledge of Microsoft Office
• Excellent organisational skills and a passion for maintaining high levels of organisation across tasks and processes
• The ability to respond to conflicting deadlines, work independently and self-manage your time
• A commitment to delivering excellent customer service
• A desire and aptitude for collaborative working across project teams
• “Can do” approach, and the initiative, positivity and creativity required to continually improve services

You will receive close training and mentorship from experienced colleagues, so no prior experience is required.

What We Offer

The starting salary for the role is £26,000, pro-rated for part-time candidates. Please visit our career pages to learn about our reward package and the other benefits of working for Costello Medical.

How to Apply

Please submit your CV and a cover letter via our online application form. In your cover letter you should explain why you think you would be suited to the role and why you would like to join Costello Medical. Your CV should clearly state dates of all relevant degrees alongside the grades you have achieved, or are due to receive, for your undergraduate and postgraduate degrees as well as your A levels.​

Please note that we are unfortunately unable to sponsor visa applications for our Project Assistant – Pro Bono role.

Please contact the recruitment team at recruitment(@)costellomedical(dot)com if you have any questions about the role or application process.

Do you have a passion for good customer service?

The Supporter Care team at Alzheimer’s Research UK is the first point of contact in the charity for supporters, potential donors and members of the public.

The team is part of Marketing, Data and Insight team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care in order to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.

We are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team, carrying out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

This is a part time; fixed term contract opportunity working Tuesday to Thursday (22.5 hours per week), for a period of 6-months, or on return of substantive post holder, whichever is earlier.  The days working may be reviewed at 3 months, but the successful candidate will be consulted throughout.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Opening and batching incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

Essential qualifications, skills and experience:

• Good level of education, with grades A-C in GCSE in Maths and English, or equivalent experience in a similar role
• Experience of working in a customer facing role and handling complaints and queries
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner and written communication skills
• Ability to work with a high level of accuracy
• Good organisational skills and the ability to prioritise workload
• Professional and hard-working team player
• Outgoing, enthusiastic, confident and able to remain calm under pressure

Please note that the official job title for the successful candidate will be Supporter Care Executive.

Location: Granta Park, Nr Cambridge with flexibility to work from home

Salary: Circa £12,000 pro rata, per annum (£20,000 FTE per annum) plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is 26 May 2021, with interviews to be held w/c 7 June 2021. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Do you have a passion for good customer service?

The Supporter Care team at Alzheimer’s Research UK is the first point of contact in the charity for supporters, potential donors and members of the public.

The team is part of Marketing, Data and Insight team within the Fundraising department. The Supporter Care Administrator is responsible for ensuring that people receive an excellent standard of customer care in order to maintain supporter satisfaction and to generate the maximum amount of income for dementia research.

We are looking for an outgoing and enthusiastic Supporter Care Administrator to join our Supporter Care team, carrying out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.

Main tasks of role:

• Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials
• Managing enquiries received by email and post, either by responding or forwarding as necessary
• Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors
• Recording feedback and assisting in the resolution of complaints
• Processing donations from telephone calls and mailings, acknowledging supporters appropriately
• Sending out materials, processing donations and sending appropriate acknowledgements relating to community fundraising, sporting events and donations given in memory
• Processing new direct debit instructions and standing order payments, amending and cancelling gifts as necessary
• Amending supporter details as necessary
• Opening and batching incoming post
• Updating team procedures as required
• Recognising fundraising, engagement and retention opportunities when talking to supporters using a range of initiatives to explain how donations positively contribute towards the cause

Essential qualifications, skills and experience:

• Good level of education, with grades A-C in GCSE in Maths and English, or equivalent experience in a similar role
• Experience of working in a customer facing role and handling complaints and queries
• Good knowledge of Word, Excel, Outlook and databases
• Excellent telephone manner and written communication skills
• Ability to work with a high level of accuracy
• Good organisational skills and the ability to prioritise workload
• Professional and hard-working team player
• Outgoing, enthusiastic, confident and able to remain calm under pressure

Please note that the official job title for the successful candidate will be Supporter Care Executive.

Location: Granta Park, Nr Cambridge with flexibility to work from home

Salary: Circa £20,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is 26 May 2021, with interviews to be held w/c 7 June 2021. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

Are you passionate about the power of research to change lives? Do you want to inspire, inform, and engage people about the progress being made in dementia research?

We are looking for a confident, creative and proactive individual to join us as Public Engagement Officer. In this role, you’ll work to make dementia research accessible and inspiring to the public through supporting researchers to embed engagement, and delivering online and in-person events and participatory projects. You will help to deliver our Inspire Fund public engagement grants, which provide funding for projects that engage on the topic of dementia and research. Reporting to the Public Engagement Manager, you’ll work with a range of teams across the charity, spotting opportunities and creating tools and activities to increase engagement with dementia research.

The successful candidate will have a degree or equivalent experience in life sciences, and a track record in designing, delivering and evaluating successful public events and projects. As a new role at this level, you will have the opportunity to shape it and make a significant contribution to the charity’s public engagement activities.

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

Main tasks of role:

• Design, deliver and evaluate public events and projects.
• Facilitate, train and support dementia researchers to develop and deliver public engagement and involvement.
• Assist the Public Engagement Manager with running the Inspire Fund grant scheme.
• Act as a point of contact for dementia researchers and Inspire Fund grant holders, and maintain working relationships with them.
• Design compelling and innovative activities and resources to support engagement.
• Assist in the delivery of large-scale public engagement projects and work to promote them and ensure their long-term success.
• Build partnerships with individuals and organisations to work together to develop new ways to engage the public with research.

What we are looking for:

• Degree in a life science subject or equivalent experience.
• Experience of designing, delivering and evaluating successful public engagement.
• Experience of discussing health or research matters with the public.
• Excellent communication skills, including networking and presentation skills with a range of audiences.
• Ability to communicate appropriately with people affected by dementia and their families.
• An eye for creativity and innovation in public engagement.
• Experience creating compelling content for digital channels, including web, emails and social media social media.
• Project management skills and experience.
• Negotiating, influencing and problem-solving skills.
• Developed organisational skills with a strong attention to detail.
• A confident and friendly manner; would feel at ease representing the charity to a range of audiences to a high level.
• Working with independence, drive and initiative.

Location: Granta Park, near Cambridge.

Salary: Circa £28,000 per annum, plus benefits

Please download the Vacancy Pack for more details.

The closing date for applications is the 23 May 2021, with interviews to be held on the either the 7, 8 or 11 June 2021. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an interview on any other date this will be based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a particular day.

In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.

To view further details about this role and the benefits of working for us please visit the Alzheimer’s Research UK website.

This is a brand new role to Cambridge SU, and an exciting opportunity to help shape the way that we communicate with our members and the wider Cambridge community. As this is a maternity cover, we have a clear idea of what we would like to be achieved in this time. This role is suitable for an ambitious, driven, Marketing and Communications specialist looking to take on an exciting challenge. You’ll join our friendly and fast-paced Membership Engagement Department, and lead the Marketing and Communications team

In short, this role is responsible for ensuring that everyones knows exactly what Cambridge SU is up to. The role-holder will be responsible for ensuring regular communications are reaching across the collegiate university, so that students are informed and aware of how the SU is working for them. The role-holder will ensure that the SU brand is protected and strong, that all outputs are of a high quality.

Key projects for this maternity cover:

• Developing and delivering a communications and engagement strategy with the Marketing and Communications Team
• Developing our use of mailing lists, and identifying best practice for email segmentation
• Setting up and monitoring relevant analytics and reviewing SEO of all Cambridge SU websites 
• Supporting the delivery of regular press releases and blog posts from teams and sabbs across the SU
• Reviewing and distributing assets across the collegiate university 
• Explore ways to increase advert productivity

* Temporary working from home required due to Covid-19 pandemic*

Please see the information pack and submit the following no later than 9.00 am Monday 31st May.

1. CV
2. Supporting statement outlining why you're interested in this vacancy, what you'll bring to the role & outlining relevant experience (maximum two sides A4).

You can contact the SU if you'd like to arrnage a time discuss to role further via phonecall.

“Communications Officer (m/f/d) - CBID” 

Main objective of the role: 

Reporting to the Manager Capacity Development and Support, the job holder will drive ongoing internal and external communication about CBM’s Community Based Inclusive Development (CBID) work. In this role you will closely align and collaborate with all technical advisors in CBM’s CBID Initiative and the public relations & communications department.
 

We are looking for someone who will…

•  Regularly develop, edit and publish CBID communication pieces on all available internal and external communication channels
•  Closely liaise with key stakeholders to generate content and promote CBM’s CBID work
•  Edit raw content in line with CBM’s editorial standards and publish it on the appropriate channel(s)
•  Support the CBID team by coordinating the development communications material such as publications or presentations 
•  Cover major CBID related events
•  Ensure CBID related communications remains up to date and in line with CBM´s CBID plan, e.g. develop and regularly update key communication messages on CBM’s CBID work
•  Support live events (webinars and selected workshops) 
•  Ensure accessibility of communications issued by the CBID Initiative

We are looking for someone who has…

•  Bachelor or Master degree in communication or a related field
•  Minimum 3 - 5 years of practical experience in a communication role
•  Excellent writing skills, solid experience in editing and publishing
•  In depth knowledge of the latest communication technology and techniques
•  Sound knowledge of and experience with producing accessible digital communication
•  Experience in using online platforms for internal and external communications
•  Working experience with international, cross-functional teams
•  Professional Experience and Knowledge in the development sector (advantageous)
•  Willingness to travel occasionally
•  A proactive and result-driven way of doing things
•  Solid experience in using modern online communication tools (social media and website backend solutions)
•  Profound persuasive and written communication skills in English
•  Very good facilitation and customer-oriented skills
•  Proficiency in using the Microsoft Office 365 suite, in particular SharePoint solutions
•  Full professional proficiency in English. French, German and/or Spanish would be advantageous

The future job holder will adhere to CBM’s values and commits to CBM’s Code of Conduct and Safeguarding Policy.

CBM encourages persons with disabilities to apply for this position. For further information about CBM’s inclusion policy, please visit our Resources & Publications section. If you feel that this role would be a good opportunity for you, we would love to hear from you.

This is a permanent part-time job under local contract conditions to be based in one out of CBM´s offices. All offers of employment are made subject to the following criteria: Proof of eligibility to work in the UK, proof of residency and satisfactory employmenvscreening, and three references satisfactory to CBM and, if required, a DBS Check.

Hiring provisions are subject to the international scope of the respective country´s national labour and immigration laws.