Event manager jobs in bristol
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To lead the creation and delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement.
This is a hands-on, pioneering role. You’ll help shape the infrastructure, recruit and lead a small squad of caseworkers, and ensure that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support.
The key responsibilities of this role are:
Service Design & Delivery
- Working closely with the Head of Service, lead the operational planning and phased rollout of the START Programme
- Develop and refine service model, workflows, triage criteria, and beneficiary journeys
- Own the SPOC offer, ensuring clear onboarding, needs assessments, support plans, and follow-up
- Ensure the service is trauma-informed, inclusive, and responsive to beneficiary feedback
- Manage your own caseload alongside Programme Head responsibilities.
Team Leadership & Development
- Help recruit and then directly support 1 initial caseworker (with potential to grow team in 2027 depending on demand)
- Provide coaching, oversight, and reflective practice opportunities for squad members
- Create a strong squad culture that reflects The Scotty’s Way and encourages personal growth
- Lead START Programme Daily Huddles
Collaboration & Partnership
- Build strong referral pathways with external organisations (military & non-military charities, NHS, social care)
- Become the charity’s expert on navigating entitlements for the bereaved community.
- Work collaboratively with other Programme leads to ensure consistency, shared learning & efficient internal referrals
- Support the Head of Service in forming partnerships that enhance START’s offer
Monitoring & Evaluation
- Track and report on beneficiary engagement, support outcomes, and follow-up actions
- Use insights, working with the Head of Research & Impact, to adapt and improve the service over time
- Ensure CRM records are complete, accurate, and used to inform delivery decisions
Contribution to Charity-Wide Goals
- Feed into cross-functional projects including Outreach, Fundraising, and Strategy
- Act as a representative of Scotty’s at sector events or external meetings where appropriate
- Support content development by sharing anonymised stories, insights, and themes
The 30-day goals for this role are:
- Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Worked closely with the Head of SUPPORT to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.
- Began to map the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.
The 60-day goals for this role are:
- Scoped and met with key stakeholders.
- Worked with Head of Service to map the new casework (START) programme and beneficiary journeys.
- Worked with the Head of Service and the Head of Impact to ensure that processes are in place to monitor the outcomes and impact of the new START Programme.
- With the Head of Service, supported the design of a light CRM for initial use in START casework.
- Drafted all other necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.
- Drafted a training plan for new START caseworkers.
The 90-day goals for this role are:
- Launched the new START Programme.
- Built strong partner networks for any needed referrals or information gathering to support casework.
- Created a road map of future Programme releases (e.g. new services within the programme, themes, cohort specific activities etc).
About You:
Must-Have
Experience in service delivery, casework, or personalised support services
Ability to lead a new programme from concept to delivery
Strong team leadership and relationship-building skills
Excellent organisational and communication skills
Nice-to-Have
Familiarity with military family life or bereavement support
Background in adult mental health, social care or wellbeing services
Experience in service co-design with users or lived experience groups
Safeguarding knowledge or training
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Build something new. Shape the future. Make a real impact.
The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.
We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.
As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.
This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.
What You'll Do
- Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
- Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
- Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
- Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission
Who We're Looking For
You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.
You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.
Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.
What We Offer
- Build something new: Establish new commercial capability in a respected healthcare organisation
- Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
- Meaningful work: Direct contribution to preventing infections and protecting public health
- Senior leadership role: Strategic responsibility and genuine influence on organisational direction
- Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
- Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion
Why Now?
As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.
Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.
Key Details
- Role: Commercial Director
- Contract: 12-month fixed-term (potential for extension/permanent conversion)
- Hours: Four days per week (0.8 FTE)
- Salary: £42,400 per annum (£53,000 FTE)
- Location: Home-based with regular UK travel
How to Apply
Download the full recruitment pack for detailed role responsibilities and person specification.
To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.
Your covering letter should address:
- Your relevant experience in commercial/business development
- Your track record of revenue generation with specific examples
- Why you're interested in this role and IPS
- How your skills match the person specification
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.
In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.
What you’ll lead on
Strategic Finance & Planning
- Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
- Oversee annual budgets, forecasts and business planning.
- Provide clear, insightful financial information to support Board and Executive decision-making.
Financial Management & Reporting
- Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
- Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
- Ensure robust financial controls, policies and procedures across the organisation.
Operational Performance & Growth
- Partner with operational teams to improve performance, efficiency and financial sustainability.
- Provide financial modelling and support for bids, business cases and new service development.
- Contribute to revenue growth, including development of commercial opportunities and private income streams.
Governance, Risk & Compliance
- Act as Company Secretary, ensuring statutory and regulatory compliance.
- Strengthen organisational governance and risk management, including maintenance of risk registers.
- Ensure compliance with data protection, information governance and financial regulations.
Corporate Services Leadership
- Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
- Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
- Oversee facilities management and represent WECHI as a Director for Hide Market Management.
For a full description of duties, person specification, and benefits, please see the attached JD.
This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.
The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.
This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.
This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.
Key Responsibilities
Strategy & Service Direction
-
Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.
-
Shape the future service model, including workforce planning, channel strategy, automation and technology.
-
Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.
-
Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.
Service Performance
-
Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.
-
Own and deliver KPIs, SLAs, performance dashboards and quality standards.
-
Ensure effective processes, incident response, risk management and signposting and referral pathways.
-
Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.
People, Culture and Capability
-
Lead the team members across functions such as supervisors, case support, QA and training
-
Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.
-
Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.
-
Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.
Quality, Compliance and Risk
-
Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.
-
Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.
-
Oversee high-risk escalations, operational risk identification and mitigation.
-
Ensure compliance with internal policies, such as data protection and cybersecurity.
Service Development
-
Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.
-
Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.
-
Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.
-
Drive innovation in digital service delivery and multi-channel support.
Partnerships, Impact and Growth
-
Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.
-
Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.
-
Contribute to the expansion of the Helpline model into new geographies.
-
Act as a senior ambassador for the service and organisation.
Internal Leadership and Collaboration
-
Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.
-
Contribute to organisational strategy, planning cycles, and Executive Team decision making.
-
Lead or support cross-organisational projects where operational expertise is required.
Requirements
Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data.
Essential
-
Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.
-
Proven ability to scale a service, introduce new operational models and lead organisational change.
-
Experience managing multi-layered teams (including volunteers), ideally across remote environments.
-
Strong understanding of QA, safeguarding principles, operational risk, and compliance.
-
Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.
-
Exceptional people leadership, communication and stakeholder-management skills
-
Experience improving processes, implementing new systems or delivering service innovation.
-
High emotional intelligence with a calm, pragmatic approach to problem-solving.
-
Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.
Desirable
-
Understanding of cybercrime, cybersecurity, online harms or digital victimisation.
-
Experience working in a charity or volunteer-powered environment.
-
Experience delivering training, public speaking or representing an organisation externally.
-
Experience with helpdesk systems, CRM, or telephony/triage systems
-
Knowledge of trauma-informed practice.
What we offer
-
Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.
-
Pension scheme - 8% employer contribution to your workplace pension scheme
-
Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.
-
Remote working cost budget - an annual allowance to cover eligible remote working costs
-
Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture.
-
Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.
-
Professional development - access to ad-hoc training based on your role and professional growth interests
-
Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.
-
Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.
-
Time off for learning - request time off to pursue training or development opportunities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Fundraising and Communications Officer
Department: Membership and Development
Reports To: Membership Manager
Location: UK Based
Compensation: £32,500 per annum
About Humanists International:
Humanists International is the global representative body of the humanist movement, uniting a diverse range of non-religious individuals and organizations committed to reason, compassion, and human rights. We work to build and strengthen the humanist movement worldwide, advocate for secularism and human rights, and promote humanist values in public life.
Job Purpose:
The Fundraising and Communications Officer is a vital member of the Membership and Development team, responsible for engaging and communicating with Humanists International's members and the wider public, with a strong focus on fundraising. This role involves developing and implementing communication and fundraising strategies, managing social media channels, creating compelling content, and utilizing AI tools to optimize outreach and fundraising effectiveness, particularly in engaging standard value supporters.
Key Responsibilities:
Fundraising and Development:
-
Develop and implement fundraising plans and campaigns, with a focus on strategies to engage and cultivate standard value supporters, including managing Direct Mail appeals to US Donors
-
Create compelling content for fundraising appeals, ensuring alignment with Humanists International's values and mission.
-
Analyze fundraising data to identify trends and opportunities for improvement, using AI-driven analytics where appropriate to understand standard value supporter behavior.
-
Implement strategies to cultivate and steward relationships with donors, with a focus on upgrading standard value supporters, including supporting the In-person VIP Donor Reception
Membership Communications:
-
Manage all membership-related communications, including the monthly newsletter, ensuring content is engaging, informative, and promotes fundraising opportunities to standard value supporters.
-
Establish and maintain a strong online presence through existing social media accounts (e.g., Twitter, Facebook, Instagram, LinkedIn), with an expectation of minimum 2-3 posts per week.
-
Develop and implement social media strategies to increase engagement and reach, with targeted campaigns for standard value supporters.
-
Actively manage Acquisition Social Media (General), including the creation and management of Adverts on Social Media (Facebook & Instagram) and Google Ads.
-
Respond to inquiries and engage with members online, fostering a sense of community among standard value supporters.
-
Utilize AI tools to schedule posts, analyze social media performance, and identify target audiences within the standard value supporter segment for fundraising.
Campaigns:
-
Invest time and effort in relaunching the "End Blasphemy Laws" campaign, developing engaging content and promoting it across various channels to maximize fundraising and awareness, with specific strategies for standard value supporters.
-
Support other campaigns led by Humanists International, contributing to their communication strategies and execution, with a focus on integrating fundraising elements and engaging standard value supporters, including the development and promotion of Petitions (via CiviCRM).
-
Support communications for Driving Event Registrations (e.g., World Humanist Congress).
Content Creation and Publication:
-
Produce high-quality written and visual content for various platforms, including the website, social media, newsletters, fundraising appeals, and reports, tailored to appeal to standard value supporters. This includes developing Video and Multimedia Content.
-
Support the Chief Executive in writing the annual report, ensuring it effectively communicates the organization's achievements and impact to all supporters.
-
Lead the launch and ongoing production of a New Humanists International Podcast, and coordinate getting Personnel as Guests on other Podcasts.
-
Use AI tools to assist in content creation, including generating initial drafts, optimizing content for different platforms, and ensuring consistency in tone and style, particularly for communications targeting standard value supporters.
Collaboration and Support:
-
Work closely with the Advocacy and Membership Development teams to ensure consistent messaging and effective communication of Humanists International's work, with a focus on integrating fundraising into all communications with standard value supporters.
-
Provide communications support to Young Humanists International, assisting with their campaigns and initiatives.
Planning and Strategy:
-
Work with the Chief Executive Officer to develop a comprehensive annual communications and fundraising plan that aligns with the organization's strategic goals, with specific strategies for standard value supporters.
-
Monitor and evaluate the effectiveness of communication activities and make recommendations for improvement, using data and AI-driven analytics to assess engagement and fundraising outcomes among standard value supporters.
Person Specification:
Essential:
-
Excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including standard value supporters.
-
Strong understanding of social media platforms and best practices, with experience in using social media for fundraising.
-
Experience in creating engaging content for online and offline channels, including fundraising appeals.
-
Ability to work independently and as part of a team.
-
Strong organizational and time management skills.
-
Commitment to the values of Humanists International.
-
Demonstrable experience and comfort using AI tools for content creation, social media management, or data analysis, with a focus on fundraising applications.
Desirable:
-
Experience in campaign development and execution, with a focus on fundraising campaigns targeting specific donor segments.
-
Graphic design skills and experience with design or video editing softwares.
-
Knowledge of website content management systems.
-
Familiarity with the international human rights landscape.
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
- Develop and maintain frameworks to measure the outcomes of all services and programmes.
- Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
- Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
- Design simple, automated reporting processes to reduce manual admin and improve data use.
Research & Insight
- Lead internal research projects using beneficiary data, surveys, and feedback loops.
- Scope and manage external research partnerships with academic institutions or sector bodies.
- Design and deliver surveys to beneficiaries and the wider bereaved military community
- Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
- Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
- Ensure that lived experience remains at the heart of the charity’s focus on understanding of the need.
Communication of Impact
- Create clear, accessible insight reports and data summaries for internal and external use
- Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
- Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
- Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
- Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
- Contribute to team training on evaluation, feedback collection, and outcomes thinking.
- Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
- Track key developments in bereavement, Armed Forces, and youth policy
- Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
- Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
- Reviewing research and data produced by the charity and related external research previously published.
- Understand the data structure and reporting capabilities of Salesforce.
- Understand existing commitments (e.g. funder report, impact reports etc).
- Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
- Audit current data quality and gaps across the F-Team Programmes.
- Support the publishing of the 2025 Impact Report (NB this might have be published but let’s put it in for now).
- Scoped and invited members to join our first adult lived experience advisory group.
- Analysed and shared results of 2026 Community-wide survey.
- Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
- Identified 1-2 relevant conferences or forums for Scotty’s to present at.
The 90-day goals for this role are:
- Held at least 1 adult lived experience advisory group session.
- Created and shared the first quarterly Impact Review for internal use.
- Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
- Proposed an outline for the Annual Family Feedback Survey in September.
About You
Must-Have
Proven experience in research and/or impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
When Applying:
Please submit your CV, along with a covering letter detailing your experience and what excites you about this role. Please ensure you clearly annotate which role you are applying for in the email title.
Closing date: Friday 16th January. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
The Deputy Director of Operations (DDO) supports the Director of Operations and Development (DOD) in ensuring the smooth, compliant, and strategic functioning of the ELSC across multiple jurisdictions, including the UK, Netherlands, and Germany.
The DDO line-manages the Finance and Human Resources Managers and provides operational leadership in compliance, finance, HR, coordination, and employee engagement.
The ELSC has four departments (Legal, Monitor & Research, Advocacy & Communications, and Operations & Development) and five work teams (Britain, Netherlands, Germany, EU, Crimes and Complicity).
The DDO coordinates staff gatherings and internal engagement, including planning the annual in-person all-staff event, managing logistics for departmental and work team meetings, and supporting cross-departmental collaboration.
The role also assists the Director of Operations and Development with meeting facilitation and agenda development, co-facilitates weekly remote all-staff meetings, and supports the coordination of the monthly staff assembly.
This role requires exceptional organisational, interpersonal, time-management, and analytical skills.
REQUIRED EXPERIENCE & QUALIFICATIONS
- Demonstrable experience in a senior operations and/or compliance role (5+ years).
- Experience with Finance, Governance, and Human Resources.
- Strong understanding of British, Dutch, and German legal and organisational frameworks (or ability to acquire this quickly).
- Experience organising events, preferably in more than one jurisdiction.
- Experience with line-management.
REQUIRED SKILLS & ABILITIES
- Demonstrated skills in managing HR and Finance functions.
- Demonstrated skills in line-managing a remote team and excellent interpersonal communications.
- Proficiency in English with excellent written and spoken communication skills (English is the working language of the ELSC).
- Excellent understanding and knowledge of the political and human rights situation in Palestine.
- Facilitation proficiency, both remotely and in in-person events.
- Teamwork skills and flexibility; ability to manage time and competing priorities according to organisational needs.
- Highly organised, strong attention to detail, driven, with excellent strategic planning and problem-solving skills.
- Ability to prioritise and delegate tasks and manage a busy workload.
- Commitment to anti-racism, anti-discrimination, and equal opportunities.
- Willingness to travel and work occasional unsocial hours as required.
- Flexibility within the broad remit of the post.
DESIRABLE EXPERIENCE AND SKILLS
- Graduate in Business Administration, Law, Human Resources, Public Policy, Public Administration, Sociology, or other relevant fields.
- Master’s Degree in a related field.
- Basic knowledge of International and European law.
- Proficiency in German, Dutch, or Arabic.
MAIN DUTIES AND TASKS
Management
- Line manage Finance Manager and Human Resources Manager.
- Schedule regular 1:1 meetings with direct reports, provide guidance on division of tasks, and monitor workload.
- Support direct reports in the implementation of Finance and HR strategy.
Compliance
- Ensure compliance for ELSC entities in the Netherlands, Britain, and Germany.
- Ensure Dutch insurance compliance and associated operational requirements.
- Review and monitor payroll monthly.
- Lead the establishment of a German legal entity, working with external advisors as needed.
- Oversee the British office operations, including the evaluation of office space.
- Conduct a review of office costs and usage.
- Provide administrative and logistical support to the Senior Legal Committee where needed, including facilitation and documentation.
Staff Coordination
- Plan and oversee the in-person all-staff gathering (2026) in coordination with the ELSC executive management team.
- Coordinate the logistics of annual departmental gatherings.
- Organise Work Team gatherings, supporting cross-departmental collaboration.
- Support the Director of Operations (DOD) with facilitation and agenda development for internal meetings.
- Facilitate 50% of Remote All-Staff Meetings (60min, weekly).
- Support the coordination of Monthly Staff Assemblies.
People & HR
- Oversee HR policy implementation and delivery of the annual People Strategy.
- Support the HR Manager in leading HR operations and in the recruitment and induction of new staff.
- Oversee the development of an Organisational Handbook.
- Review and improve the performance review process.
- Establish promotion guidelines to create transparent career progression pathways.
- Maintain and update the Organisational Chart quarterly.
- Review the Organisational Wiki (“The Fridge”) yearly.
Finance
- Oversee ELSC financial operations.
- Support the Finance Manager, providing oversight and strategic direction.
- Ensure effective operation of the Finance Committee, led by the Finance Manager.
- Review and distribute monthly financial reports to Department Heads via the Finance Committee.
- Ensure monthly financial summaries are reported to Work Teams through the Senior Legal Committee.
- Oversee completion of the organisational audit.
- Support short-term investment strategies.
- Monitor and report on operational budgets, ensuring accountability and fiscal responsibility across departments.
- Liaise and coordinate with the ELSC Treasurer Board member.
Training
- Standardise training and qualifications frameworks across departments to ensure transparency, fairness, and consistency in line with the ELSC Pay & Benefits Scale.
- Lead investment in staff training and development initiatives to strengthen organisational capacity.
- Support the qualification and professional development of junior legal staff through structured learning pathways in three jurisdictions with the support of the Director of the Legal Department.
Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.
DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income.
Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.
This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.
If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.
Contract: Full-time permanent role
Salary: £35,000 per annum, pro-rata
Start date: As early as possible
Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.
Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.
Deadline: Applications must be submitted by 9am, Thursday 22 January 2026
Info: Download job application pack from our website for full job spec and how to apply.
The client requests no contact from agencies or media sales.
Lead policy and research projects that shape national conversations on cohesion and integration. Join Belong and help create lasting change across the UK.
This is an exciting opportunity to take a pivotal role in delivering high-impact projects that inform practice and influence decision-makers. As Belong enters its next phase of growth, we are determined to deepen our impact, strengthen our resilience, and champion cohesion and integration at scale.
About Belong
Belong – The Cohesion and Integration Network is the UK’s leading not-for-profit organisation focused on building a more united and less divided society. Established in 2019, we work across sectors to strengthen trust, belonging, and resilience in communities. Through research, policy influence, and place-based programmes, we connect people, places, and organisations to share learning and drive systemic change. Our growing membership spans local authorities, charities, civil society, and businesses. Belong is collaborative, evidence-led, and committed to equity, diversity, and inclusion.
The Role
As Policy and Research Lead, you will design and deliver research and policy projects that inform practice and influence decision-makers. You will produce high-quality outputs, translate evidence into actionable recommendations, and contribute to Belong’s thought leadership. This role combines strategic insight with hands-on delivery and offers the chance to shape national conversations on social cohesion.
Key Responsibilities
-
Policy and Research Leadership
- Lead the design and delivery of policy and research projects, ensuring quality, relevance, and impact.
- Produce policy briefings, reports, consultation responses, and thought leadership pieces.
- Translate research findings into actionable recommendations for policymakers and practitioners.
- Ensure projects are inclusive, participatory, and informed by lived experience.
- Monitor policy developments and contribute to strategic positioning and horizon scanning.
-
Stakeholder Engagement
- Build and maintain relationships with policymakers, researchers, funders, and sector leaders.
- Represent Belong at external meetings, events, and networks.
- Support collaborative research and policy initiatives with partners and commissioners.
- Contribute to dissemination of Belong’s work through events, media, and digital channels.
-
Internal Collaboration
- Support the Director of Policy & Research in developing Belong’s policy influencing strategy.
- Contribute to organisational learning and cross-team collaboration.
- Assist with proposal development and funder engagement.
- Line manage junior staff or associates as required.
About You
We are seeking a strategic and thoughtful leader with:
- Proven experience in leading policy and applied research programmes.
- Experience working in or with government, think tanks, or advocacy organisations.
- Strong analytical and writing skills.
- Knowledge of cohesion, integration, and community development.
- Excellent project management and organisational abilities.
- Familiarity with participatory and inclusive research methods.
- Experience in income generation or bid development.
- Relevant qualification in public policy, social research, or related field.
- Ability to translate complex ideas into accessible messages.
- Politically aware and intellectually curious.
- Strong stakeholder engagement and relationship-building skills.
Personal Qualities
- Passionate about improving cohesion and integration in the UK.
- Strategic and solutions-focused.
- Collaborative and inclusive.
- Practical, reliable, and detail-oriented.
- Committed to personal and professional development.
- Able to thrive in a fast-paced and evolving environment.
Why Join Us?
At Belong, you’ll be part of a dynamic, values-driven team united by a shared commitment to creating a more inclusive and connected society. We offer:
- 30 days’ annual leave (plus bank holidays)
- Hybrid working
- Enhanced sick pay and family-friendly policies
- Opportunities for professional development and growth
Join us and help shape policy and research that builds stronger, kinder, and more connected communities across the UK.
Our office is based in Manchester and we offer hybrid working for those able to travel there. However, this role is open UK-wide and can be worked remotely, with regular travel across England and Wales required.
The client requests no contact from agencies or media sales.
Job Role
Reports to: National Director
Budget responsibility: Yes
Line management: 3 direct reports (Community Outreach Coordinator,Empty Spaces to Homes Programme Manager, Head of Construction & Delivery). Manage the relationship with the Upcycling Programme consultant.
Post: Permanent
Location: Home-based with frequent travel and some overnight stays to internal and external events and project sites across England, Wales and Scotland. All staff meetings are held in our ReStore, Romford.
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
To support Habitat GB’s vision of a decent home for everyone, the organisation has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the organisation is able to deliver the Strategy impactfully, efficiently and effectively.
As a result, a new team has been formed, which will focus on developing and delivering high quality programmes in England, Wales and Scotland. The Director of Programme Delivery will be accountable for consolidating and supporting the new team to flourish. And for co-leading (with the Director of Retail) the development and performance of one out of two Strategic Goals, to: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
Key responsibilities include the design, delivery and performance of Habitat GB’s domestic programmes and to support the effectiveness of a joined-up UK housing advocacy strategy. The Director of Programme Delivery will also act as an external representation on behalf of Habitat GB, working with the National Director, Housing Advocacy Manager and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators. The role will also work collaboratively across Habitat GB and the Habitat for Humanity International (HFHI) network, including working with the Fundraising & Partnerships team to support high quality partnerships and strategic relationships.
As a member of the Senior Leadership Team, the Director of Programme Delivery works to ensure the impact, sustainability, diligence and productivity of the organisation, including engaging in organisational transformation, within the framework of a values-led approach to people and culture approach.
Key Accountabilities/Responsibilities:
Strategic development and programme delivery:
-
Accountable for co-leadership (with the Director of Retail) of the strategic leadership, development and performance of Habitat GB’s Strategic Goal: ‘Develop, pursue and share innovative solutions to increase access to decent, safe, affordable homes for communities across Great Britain’.
-
Responsible for overseeing and ensuring the high-quality design, delivery and performance monitoring of programmes under this strategic goal, including Habitat GB’s flagship Empty Spaces to Homes programme which aims to provide solutions to Great Britain’s critical affordable housing need through the conversion of empty commercial and retail properties into homes and through researching, advocating and collaborating in coalition with others to foster a wider uptake of the Empty Spaces to Homes approach.
-
Working in collaboration with other teams, responsible for the delivery and performance of other GB-based programmes and the development of new strategic initiatives.
-
Source and manage contractors/consultants to work on individual projects in line with our procurement and finance policies. Be responsible for effective contract management including quality assurance of their work and ensuring value for money. Proactively work with the Senior Leadership Team to ensure the organisation prioritises and delivers successfully across the 5 Strategic Enablers, including: taking proactive leadership to deliver high quality programmes and projects; increasing capacity and capability for Monitoring, Evaluation and Learning; technical and thought leadership; increasing visibility and leadership of our mission in GB; ensuring we are a thriving organisation; and championing One Habitat approaches.
-
Maintain awareness of the relevant trends to inform organisational and team strategic planning. Create and maintain a learning culture which identifies opportunities to innovate and adapt.
-
Engage with HFHI and the wider sector to inspire, innovate and influence the development of Habitat GB partnerships and programmes.
-
Ensure programmes are accessible, inclusive, and culturally sensitive to provide the best possible support to target communities.
External representation and strategic partnerships development:
-
Represent Habitat GB in Great Britain and, where required, internationally. Work closely with the National Director and others on influencing & engagement opportunities, including the development of thought leadership to increase Habitat GB’s influence on policy & decision makers, increasing credibility with partners, communities and other collaborators.
-
Work collaboratively with the Fundraising & Partnerships team to support or lead high quality partnerships and strategic relationships.
-
Work closely with other teams to ensure the development of high-quality proposals, propositions and reports which leverage opportunities across institutional and non- institutional prospects and contribute to our credibility as a trusted and impactful organisation.
-
Be proactive in responding to external challenges as well as opportunities to raise the profile and impact of Habitat GB.
-
Ensure the organisation, its mission, strategic aims, services and products are consistently presented positively to relevant stakeholders. Act as an advocate for the organisation. Promote and enhance the charity’s position externally and develop and maintain good relations and effective networks with relevant stakeholders
Performance management, reporting and monitoring:
-
Set quality standards and meaningful KPIs to encourage ownership and accountability with direct reports, team, and contractors and effectively monitor progress towards agreed targets.
-
Work with the Senior Leadership Team to oversee the active management of the National Strategy through the co-development of a new Performance Framework for the organisation, ensuring it is robust, strategically aligned, and balances prioritisation and focus with innovation and adaptability. Represent relevant areas of performance in governance forums, including Board level.
-
Work closely with the Director of Finance, Operations & Compliance to track performance, and contribute to high quality reporting, income forecasting and budget management.
Leadership and management:
-
Lead a high performing and ambitious team, inspired to implement and grow the strategy and with a core focus on positive impact for Habitat GB’s community and strategic partners.
-
Develop, lead and focus the Programme Delivery Team, its budget, activities and performance, to ensure the delivery against funding and impact targets.
-
Manage, motivate and develop team members. Ensure regular 1-2-1s are held, set individual objectives, encourage a culture of giving and receiving feedback, where kindness and ambition support the progression of people and plans.
-
Role model our values in line with Habitat GB’s inclusive approach to people and culture.
Organisational Leadership:
-
Support the National Director in delivering Habitat GB’s strategy and vision, acting as a collaborative and supportive member of a shared leadership team.
-
As a member of the Senior Leadership Team, provide oversight of organisational priorities, productivity, performance, risk and due diligence.
-
Be an active leader across the organisation, collaborating effectively with teams, and contributing fully to organisational wide initiatives and opportunities.
-
Co-create ways of working to enable an adaptive, collaborative and high performing organisational team.
-
Deputise for the National Director when required and represent Habitat GB in external meetings and forums.
Person profile:
-
Expert knowledge of programme and project design, delivery and monitoring. It would be helpful (but not essential) if this was in a thematic area related to Habitat GB’s vision and mission of ‘working in partnership to create housing solutions, and break down the barriers to decent, safe and affordable homes for all - in Great Britain and around the world’.
-
Proven track record of developing and leading innovative programme or project delivery strategies, community-development or partnership strategies which deliver ambitious targets.
-
Experience of working in a similar organisation, collaborating across teams and operating in a highly effective way across a diverse, networked structure.
-
Significant and successful experience in senior management roles, encompassing strategic management and team leadership.
-
Strong understanding and experience of complex organisational change projects, including the ability to support new teams to develop and thrive.
-
Strong budget and financial management skills.
Skills and competencies:
-
You have excellent interpersonal, influencing and networking skills and can communicate with impact across diverse audiences.
-
You are a strategic, analytical and entrepreneurial thinker who is focussed on increasing impact in line with Habitat GB’s mission and a clear vision for how strategy translates into delivery
-
You are resilient, able to lead positively in a role which carries significant responsibility and requires you to prioritise effectively across multiple areas of work, problem solve and demonstrate strong organisational and planning skills.
-
You are a values-led leader, who demonstrates integrity, respect for others and a commitment to equity, diversity and inclusion. Strong leadership skills and commitment to the highest levels of integrity, honesty, openness and good governance with the capacity to inspire and motivate others
-
You are an experienced manager, able to lead and inspire others, offering kind and constructive support to others enabling them to improve their impact and performance.
-
You are confident and able to work across different and competing priorities
-
Business planning acumen, decision-making, and problem-solving skills. Excellent negotiation skills.
The role and responsibilities will be carried out in a way which reflects:
-
Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy.
-
A commitment to Habitat GB’s vision, mission, values and approach.
-
A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures.
-
If this sounds like it could be a good match for you, please take a look at the Candidate Pack here.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat with Henrietta Blackmore (please see website>vacancies for this email address) before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying.
Send by email referencing the job title in the subject line to our recruitment email > website>vacancies
The deadline for applications is Sunday 4th January 2026 (at 11:59 pm).
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Community Development Officer to lead a major in-progress project improving recognition, support, and care for people with smell and taste disorders at a local level across England.
This three-year, volunteer-led programme, funded by The National Lottery Community Fund has achieved significant success in its first eighteen months. We are now recruiting a new postholder to take this strong foundation forward through the next phase of delivery.
Over the past eighteen months, we have recruited and established a thriving network of volunteers and local groups across England. This momentum is expected to continue. The Community Development Officer will work closely with existing volunteers and groups, primarily remotely, while also attending in-person events and meetings in different parts of England as needed.
The postholder will lead the ongoing recruitment, training, and support of volunteer groups, working with them to identify opportunities for local outreach and engagement. Together, you will ensure that more people affected by smell and taste disorders access the information, support, and recognition they need, while continuing to raise awareness of these often-unrecognised sensory impairments.
Our volunteer groups bring together people with lived experience alongside experts from the food, beverage and fragrance sectors, and other relevant fields.
We are looking for a motivated, forward-thinking individual with experience in leading and inspiring others. You will bring energy, creativity, and excellent communication skills to drive the project forward and help build an innovative, sustainable programme of volunteer-led activity, supporting our volunteers to influence change within their communities.
You will empower volunteers to play an active role in transforming public understanding of how essential smell and taste are to our lives, whether they are running peer support groups, organising local events, delivering talks in community settings, or representing the charity at information days.
You will join a small, friendly and ambitious team committed to your professional development as the charity continues to grow.
If you are passionate about making a difference, enjoy working with people, and want to contribute to a pioneering and collaborative organisation that values and empowers its community, we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Please ensure that you read the job description and person specification fully. To access this, please sign into your CharityJob candidate account and click on apply.
SmellTaste is the charity for all those living with impaired smell and taste.


The client requests no contact from agencies or media sales.
Key info
Closing date: Sunday 25th January 2026 at 23:59.
Annual salary: £42,400
Hours: 37.5 hours per week (full time)
Contract length: 3 years initially, with contract extension subject to funding
Location: UK based, mainly remote with occasional in person work
The role
TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.
We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.
Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.
An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.



The client requests no contact from agencies or media sales.
Context
CAP's mission is to end UK poverty by equipping churches to reach their communities. We exist to empower and serve churches through exceptional partnerships, delivering impactful debt advice and coaching services. Providing accessible, community-rooted support to those facing financial and social challenges across the UK. Our approach is centred on empowering individuals, providing holistic support to achieve financial resilience through expert debt advice and tailored coaching products. This approach goes far beyond financial stability, creating lasting personal and relational transformation and contributing to a society where all can flourish. We are committed to fostering strong relationships with our church partners, ensuring a collaborative and effective service that continually improves to meet the evolving needs of local communities.
Purpose
The National Leader Wales role is a pioneering leadership role. We expect the role to make contacts across the Christian community in Wales, linking local congregations, denominations and movements with the mission of CAP. Our aim is to significantly increase the number of churches that we partner with so that more Welsh people are helped with their journey out of poverty and are introduced to the person of Jesus. The Church is the focus of CAP's vision and, as such, we place great importance on how we interact with, equip and support them. This role will help ensure that we fulfil our vision to see Transformed Lives, Thriving Churches and an end to UK poverty. An understanding of the church context of Wales, and a dynamic ability to build relationships that lead to partnerships that help outwork our vision is vital. In time, we also expect the role to develop relationships with Government, statutory bodies and the third sector, and to develop partnership opportunities there as they arise. We are looking for a proactive, resilient, innovative leader to grasp this challenge.
The National Leader Wales role also exists to serve our partner churches through excellent support of our existing church partners. They will work with the Head of Devolved Nations to create a Welsh National Plan (in the context of CAP's overall aims and objectives) and lead on the national strategy to deliver that plan. They will ensure a strong sense of national identity and unity, with strong relationships between CAP's Devolved Nations Hub Team and local centres throughout Wales.
Collaborative working across the organisation will be key to ensuring a consistent approach to how we serve The Church and our clients through excellent products and services. Working across CAP will also be essential to ensure that other directorates are engaging with partner churches in a way that inspires and equips them.
Reports to: Head of Devolved Nations
Passion
As National Leader Wales you'd lead our work in Wales with passion and skill, inspiring and equipping our local CAP workers and church leaders to bring CAP's vision to life within their communities. We'll strive for excellence together, always with compassion, relational warmth, and professional integrity. You'll be a vital listener, truly understanding the needs of our church partners and clients in your nation, and representing their voices internally. Simultaneously, you'll uphold CAP's policies with gravitas and clarity, ensuring our partners are supported in delivering essential services like debt advice and safeguarding.
This role will also hold the responsibility of representing CAP with credibility and influence to national industry and government stakeholders and denominational leaders, fostering valuable partnerships. This is a key area of responsibility as strengthening our relationships with the wider faith community, statutory and voluntary sector is vital to growing our work in Wales.
Responsibilities
- The National Leader is responsible for creating a national development plan and collaborating with the Head of Devolved Nations to ensure plans are aligned with CAP's mission, built into wider CAP strategy and facilitating the delivery of impactful community services.
- The National Leader will engage with local congregations, denominations and Christian movements in Wales to link them with the mission of CAP.
- The National Leader will seek opportunities and partners to achieve a net growth of our church partnerships of debt centres and coaching services by 3 each year so that the Welsh network reaches a sustainable size.
- The National Leader will develop relationships and seek partnership opportunities with Government, Statutory bodies and the third sector.
- The National Leader is responsible for the management and development of existing church partnerships within Wales, supporting the existing network of 10 CAP centres/services.
- Lead the CAP team across Wales, inspiring and equipping CAP Local Workers and church leaders to bring CAP's vision to life within their communities, and linking them with our support hub teams, to deliver against CAP's goal 'To inspire and equip the UK Church to help people out of poverty and become followers of Jesus'.
Partnership & Representation
- Work with the Head of Devolved Nations to be the key CAP representative within Wales, engaging with churches, denominational leaders and movements, fostering valuable partnerships.
- Working with our Mission and Movement teams to engage with the wider Welsh network of churches, denominations and movements.
- Attend and speak at some of the centre launch talks and other appropriate opportunities to promote CAP within the nation.
- Work closely with the Partnership Development team to agree a national strategy for opening new centres/services, and to actively seek opportunities for the openings of new services, and to identify organic growth from existing partner churches.
- To seek a net growth of 3 services and centres annually.
- To engage with and to represent CAP on national bodies or to government departments in Wales (e.g. the Senedd).
- To be proactive in building strategic partnerships with Government, statutory and third sector bodies.
- Lead/ support relationships with organisations located within Wales (e.g. utility providers, council officials etc).
- In partnership with Mission and Movement and in line with our referrals strategy; build relationships and promote the work of CAP with referral agencies at a national level to increase the number of people seeking CAP's help
- Support and/or be the key spokesperson for CAP in regional/national media.
Leadership of services and Local CAP Workers
- Actively participate in cultivating and inspiring a thriving CAP culture across the Welsh network, empowering CAP Local teams through clear and compelling communication.
- Champion CAP's mission of evangelism and discipleship, ensuring its centrality in all CAP activities. Work with the Head of Mission, Evangelism & Discipleship and Head of Devolved Nations to develop the overall MED strategy for Wales.
- To provide excellent management of existing services within Wales; identifying areas to improve, creating and driving forward a strategy for excellence, supporting their centres with compassion, care and excellence.
- Maintain strong Church Partner relationships, ensuring contributions support our work and expand our reach.
- To own the delivery of strategies for the funding, recruitment, training, and ongoing development of future Welsh based CAP staff, fostering excellence and empowerment.
- To ensure consistent application of best practices and quality standards across local CAP workers in national services.
- To celebrate achievements and highlight success both within the nation and sharing with the wider CAP family.
- Leading our Welsh network to engage with all opportunities to connect into the central CAP organisation (e.g. events, attending conferences, supporting projects, PR and referral opportunities).
- To lead or assist on key CAP events in Wales, including, but not limited to, United conferences, national selection days and national team days, frontline revive days and hub/cluster events.
Quality & Compliance
- Ensure regulatory compliance for Debt Centres is adhered to and the quality of service delivered is maintained at a compliant level, in conjunction with the central compliance team.
- Ensure local CAP workers complete all annual regulatory compliance, including safeguarding declarations, audits, and any other legal or statutory requirements.
- Work alongside the Training teams to support the training of all new CAP service workers, including delivering training sessions for Equip training, webinars, and other required training annually.
Fundraising
- Collaborate with Mission and Movement and Head of Devolved nations to support national relationships with major donors to CAP.
- Play a central role in wider national funding opportunities linked to Service Performance and Delivery.
- Support the Mission and Movement department in delivering impactful supporter engagement initiatives, such as donor dinners, while fostering a culture of proactive fundraising engagement to support both church and costs central to CAP.
- Support with the seeking out of new localised funding opportunities to support the churches within the nation.
Collaborative working across CAP
- Build and nurture collaborative, respectful, and strong relationships with colleagues across all departments through internal networking.
- Empower teams to address challenges directly, fostering a culture of ownership.
Skills required
- A proven leader who can inspire, influence and deliver results
- A proven networker and influencer
- A driven leader with a desire for excellence
- A proven ability to collaborate with others and work effectively in a matrix organisation
- A strategic thinker
- Able to prioritise time, tasks and attention effectively
- A confident communicator who promotes CAP¿s culture and values at all times
- Ability to challenge poor performance
- Ability to understand/sympathise with a variety of Christian denominations and streams within the UK
- Respectful, personable and friendly with good people skills
- Excellent communication at all levels - able to cascade key information to line reports and teams
- Ability to develop strengths, skills and motivation in others to maximise performance
Experience:
Essential
- Minimum 3 years experience in a similar leadership role, managing teams to meet objectives, with a focus on service delivery
- Evidence and outworking of a deep love and passion for the church, and for tackling poverty and proclaiming Jesus
- Experience of leading a diverse team to meet key objectives or targets
- Proven ability to work on own initiative and lead diverse teams, including geographically dispersed ones
- Experience in collaborative and partnership working, both internally and externally, including church and industry stakeholders.
- Experience in training and developing effective individuals and teams, including managers
- Experience of having to meet deadlines or targets
- Experience of establishing a localised strategy
Desirable
- Experience of delivering and arranging training sessions
- Public speaking experience
- Experience of managing a remote/dispersed team
- Experience of of debt industry and knowledge of debt advice in UK
- Experience in at least one specialised area that impacts the role (e.g. complex clients, non-employee management, communications, process improvement, project management, fundraising, external relations)
Other:
The National Leader Wales will be expected to travel across Wales and to the wider UK to attend regular training, conferences and meetings.
Christian commitment:
- The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty¿s Statement of Faith and Core Values.
- Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP's Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
- A responsibility to ensure a safe environment in which CAP services can be delivered.
- Identifying children and adults where there may be safeguarding concerns.
- Following the CAP Safeguarding policy in addressing any concerns appropriately.
Other Responsibilities Include:
- Being willing to pray with staff and fully engaged with our Christ-centred culture.
- Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
- Attending annual CAP staff conferences.
- Completing all compulsory CAP training within given timescales.
- This role falls within the scope of the FCA's conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Culture:
- Clearly live out and embrace the cultural values of CAP.
- Clearly demonstrate a heart and passion for the charity.
- Sincere acceptance, understanding and practice of the Christian ethos and purpose of the Charity.
Measurable outputs:
Overall performance of the services within region to deliver all relevant KPIs, particularly:
- Completion of health audits across Wales.
- Agent sign-off targets achieved within Wales.
- Achieve agreed target numbers of people helped across services within Wales supported by role (e.g., annually increased households reached and individuals debt-free).
- Achieve target service retention levels across all services in Wales.
- Agreed partnership contributions received within a tolerance of 5%.
- Frontline participation in 'Moments' recording to target 80%.
- 75% conference attendance for relevant regional staff/partners.
- Staff and pulse survey engagement scores for their team to exceed 60%, with scores within agreed tolerances.
- Annual national plan to be in place and targets achieved in each year.
- All direct reports achieve agreed performance targets annually.
- National CAP staff training completion rates >90%.
- Retention rate of nationally based CAP staff >80%.
- Clear evidence of a thriving CAP culture across the Wales Network.
- Net annual growth of the Welsh network by 3 services annually.
- Evidence of strong relationships cultivated with church partners, government, and industry stakeholders within the nation.
- Measurable increase in strategic partnerships built with external organisations (e.g., utility providers, local government).
- Measurable contribution to fundraising efforts and supporter engagement initiatives within their nation (e.g., number of donor dinners facilitated, funds raised).
- Successful alignment with referrals strategy, resulting in increased numbers of people seeking help from CAP.
Educational requirements
- A level education as a minimum.
Under the 2010 Equality Act, schedule 9, we have a genuine occupational requirement for all employees and volunteers to be practising Christians.
This role within our award-winning public affairs and campaigns team is central to delivering impactful national campaigns that save babies’ lives and ensure bereaved families receive the care and support they need.
You will play a key role in cross-organisational efforts to plan and implement campaigns that influence national policy. Strong knowledge of digital campaigning techniques and the ability to create compelling, action-driven content are essential.
A key responsibility is ensuring bereaved parents’ voices shape our work—both through small, issue-focused groups and our online campaign network. You will facilitate meaningful involvement of those with lived experience, design effective campaigner journeys, develop resources, and support campaign groups through training and events.
The role also requires building a robust evidence base for Sands campaigns, reflecting diverse perspectives. You must be skilled at gathering and interpreting complex information and communicating it clearly to varied audiences.
You will join a small, highly effective team working across policy, public affairs, and campaigns nationwide. Flexibility, initiative, and a collaborative approach are vital.
Sands is an inclusive and diversity-friendly employer. We are committed to promoting equality, valuing diversity and working inclusively. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, ageage or any other category protected by law
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help support traumatised refugees by creating a community where healing is possible: Part-time, flexible and remote working with travel to Bristol, Bath and South West area as required (currently about 6 times a year).
Join Trauma Foundation South West, a small, welcoming charity providing long-term psychotherapy to traumatised refugees and professional training and supervision to those supporting traumatised people across the South West and nationally.
We are looking for a Communications and Administration Officer (2 days/ 14 hours per week) to play a key role in strengthening our digital presence, supporting our training, supervision and therapy services, and keeping our operations running smoothly.
In this role, you will:
-
Create and schedule social media content, newsletters, and website updates that reflect our values and engage supporters.
-
Assist with simple design work for training materials, presentations, and our annual Impact Report.
-
Provide essential administrative support for our training, supervision, and therapy programmes, including responding to enquiries, coordinating small events, and maintaining accurate records.
-
Support onboarding of new staff and maintain key data to help us deliver safe, effective services.
This is a varied and meaningful role, ideal for someone returning to work, seeking flexible hours, or wanting to make a tangible difference in people’s lives. Working closely with the Directors of Operations and Services, you will thrive in a collaborative, supportive environment that values your initiative, skills, and ideas.
Why you will love working with us
-
Be part of a small, warm team with a culture of collaboration, compassion and courage.
-
Opportunities to shape how our communications and operations develop as the organisation grows
-
Flexible remote working, with up to 6 in-person days/year in the Bristol/Bath area
-
Access to specialist trauma training and a professional development
-
28 days holiday (pro rata) plus bank holidays
Key dates:
- Public information Session: Thursday 18th December at 5pm. Book here if you want to find out more about the role before applying : https://traumafoundationsouthwest.as.me/RecruitmentInformationSession
- Application deadline: Tuesday 6th January 2026 at 11:30pm.
- Interviews: Tuesday 13th January 2026
- Outcomes issued by: Friday 9th January 2026 (non-shortlisted candidates) and Friday 16th January 2026 (shortlisted candidates)
Commitment to diversity and inclusion
We want everyone to be able to participate fully in our recruitment process. If you have a disability or need any adjustments at any stage, just let us know and we will put the right support in place.
We particularly welcome applications from:
- Experts by Experience (people with lived experience relevant to our work)
- People from the Global Majority
- Individuals from all marginalised groups, communities, and backgrounds
- Applicants returning to work or balancing caring responsibilities.
This is a flexible role within a supportive team, with opportunities to take on additional projects if you have skills to bring. You don’t need to meet every requirement to be considered, so if you’re unsure whether you’re the right fit, we’d still love to hear from you.
We are using CharityJob’s application management platform to support anonymised, fairer recruitment. All applications must be submitted via the CharityJob website by the stated deadline.
Before applying, please review the role responsibilities and person specification in the job pack that can be downloaded below.
Please upload:
• Your CV, and
• A supporting statement (no more than one side of A4) outlining your suitability and motivation for the role.
• Details of two referees who know you in a professional capacity.
We want everyone to be able to participate fully in our recruitment process. If you have a disability or need any adjustments at any stage, just let us know and we will put the right support in place.
We improve mental health in people fleeing torture, oppression and war and those who work with them.
The client requests no contact from agencies or media sales.





