Event manager jobs in south bank, greater london
Your role
Supervise the delivery of Eikon’s volunteer mentoring services to children and young people in allocated schools across Surrey. Supervise a team of Volunteer Mentors ensuring parity of our offer in Schools to Children and Young People. Ensuring the highest standards of case work, effective practice and safeguarding are maintained. Providing regular review and assessment of caseloads, with guidance on how to progress provided to the team of Volunteer Mentors.
Responsibilities
· Plan, resource and oversee the delivery of the volunteer mentoring programme, to ensure that the service is offered to young people at the right time and that young people are at the heart of the programme.
· Develop and maintain key relationships within schools in Surrey to deliver the volunteer mentoring programme.
· To identify trends and gaps in provision, then work with Service Delivery Manager on ways to improve our Volunteer Mentoring service
· Supervise a team of volunteer mentors in line with Eikon's policies
· Induct, train and develop volunteer mentors, ensuring a high-quality service with safe and effective practice is delivered in accordance with all other best practice guidelines
· Work in collaboration with the Designated Safeguarding Manager and Service Delivery Manager to ensure all volunteers are competent to supervise safeguarding issues
· Support volunteer mentors with all safeguarding issues and liaise with the Designated Safeguarding Manager and Service Delivery Manager where appropriate.
· Understand and act when safeguarding issues need to be escalated, always following safeguarding and child protection procedures
· Support volunteer mentors to ensure accurate recording of all individual engagements, ensuring supervisory review of notes, follow up action where appropriate and feedback provided as necessary
· Support volunteer mentors in ensuring outcomes and impact are agreed, reviewed and recorded for mentees using the Eikon Impact Measurement tool
· Ensure case management is undertaken to a high quality, including ensuring systematic case note review processes are followed, providing evidence of change and celebrating progress with CYP
· Ensure all data and information is uploaded onto all relevant databases
· Provide accurate and timely mentoring programme data reports, for internal management
· Keep up to date with good practice, legislation and policies that have an impact on service delivery at Eikon
· Always apply safeguarding and child protection procedures
· Work as part of a team and attend team meetings, training events and participate fully in 1:1 sessions and clinical supervision if required
· Work co-operatively and under the management of The Eikon Charity staff
· Work within Eikon’s internal policies, safeguarding and data protection regulations
· Be responsible for equipment/resources linked to service delivery
Helping young people feel safe, heard and supported





The client requests no contact from agencies or media sales.
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Are you compassionate, organised, and passionate about making a difference in the lives of older people living with dementia? Join our Homeline team, an established befriending service dedicated to reducing isolation and promoting wellbeing for residents aged 60+ in the London Borough of Hammersmith & Fulham.
About the role:
As our Dementia Coordinator you’ll lead the development and coordination of dementia-focused befriending activities, working closely with volunteers, carers, and local partners. Your work will help create a supportive, connected community where people living with dementia feel valued and engaged.
What you’ll do:
- Coordinating dementia-focused befriending matches & activities.
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Recruiting, supporting and training volunteers.
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Building strong links with carers, families & local services.
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Helping create an inclusive, welcoming dementia hub.
We’re looking for someone who:
- Has experience in dementia services, the voluntary sector, and/or a strong understanding of the challenges faced by people living with dementia.
- Feels confident leading group activities and offering one-to-one support.
- Is confident delivering volunteer training and providing ongoing support.
- Brings empathy and a genuine commitment to equality, diversity and inclusion.
- Works flexibly and thrives as part of a supportive team.
Why join us?
You’ll be part of a small, caring team committed to practical, person-centred support for older people based in a charoty that has been serving the community for over 120 years. This is a unique chance to shape a growing service and improve the quality of life for people living with dementia in your community.
Please send us your current CV and include a cover letter that addresses each of the requirements as set out in the Person Specification for this role. Please ensure your CV includes two referees, one of which must be your current or most recent employer.
The client requests no contact from agencies or media sales.
Job Title: Programme Coordinator
Line Manager: Managing Director
Location: Clapton, Hackney Contract:
Permanent Salary: £27,000
Hours: Full time/40 hrs per week (occasional evenings/weekends as required)
Pension contribution: 3% Holiday allowance: 25 days + bank holidays.
Who we are
Hackney School of Food is a food education hub in Clapton, Hackney. We work closely with schools and our local community to deliver cooking and growing programmes that build life skills and foster a healthier, more resilient future. Our award-winning teaching kitchen and its productive gardens give children and adults a “seed to spoon” experience. Here, we work with our local community, from school children, to families, to teams, to share with them how food is grown and cooked, as a way to deepen connections to healthy, seasonal ingredients. Set up in partnership with LEAP Federation and Chefs in Schools, we are a Community Interest Company – a not-for-profit social enterprise – with a mission to empower individuals to gain practical skills that inspire healthier habits, connect people across cultures, and support food education at the core of community wellbeing.
Role overview
We’re looking for a proactive and organised Programme Coordinator to help keep our busy calendar of classes, events, and community activities running like clockwork. This is a varied role with a focus on bookings and administration, alongside outreach, communications, and reporting, helping us reach more people, share our story, and measure the difference we make. The role will be onsite at our teaching space in Hackney. You’ll play a really key role in our team, making sure everyone, from our chef educators to our school partners, has the right information at the right time. You’ll coordinate the scheduling of a range of programmes, from weekly school sessions to seasonal events, ensuring each is delivered smoothly, safely and to a high standard. If you thrive on organisation, enjoy variety, and like the idea of working somewhere where no two days are the same, this could be the role for you.
Key Responsibilities
Programme & Administrative Coordination
- Act as the first point of contact for all incoming enquiries via phone, email, and in-person show-arounds.
- Manage and maintain the shared bookings calendar, ensuring schedules are accurate and up to date.
- Coordinate all aspects of school, after-school, and holiday cooking programmes — including outreach, scheduling, and briefing the delivery team.
- Coordinate corporate bookings, including tailored away days, cookery experiences, venue hires, and corporate volunteer days.
- Liaise with clients to understand bespoke requirements and ensure delivery teams are fully briefed.
- Prepare and send booking confirmations, terms and conditions, and collect deposits/payments when required.
- Provide logistical support for event bookings, setting up spaces for activities, ensuring equipment, furniture, and tech are ready.
Outreach & Communications
- Promote programmes to schools, community groups, corporate audiences, volunteers and the public.
- Undertake targeted outreach to recruit participants for funded community programmes, ensuring spaces are filled by priority groups.
- Produce engaging content for social media, newsletters, and the website to shout about what we do.
- Create and update promotional materials using tools such as Canva.
- Use networks, local events, and targeted outreach to grow participation.
- Keep our contact databases up to date.
Monitoring, Evaluation & Reporting
- Keep our Monitoring, Evaluation and Learning framework up to date, recording key data monthly and termly to record and evaluate our impact.
- Maintain accurate participation records across all of our programmes
- Collect and analyse participant feedback to improve delivery and help evaluate our programmes.
- Support the preparation of reports, case studies, and impact stories.
Finance & Administration
- Support financial processes for bookings and programmes, including invoicing, payment tracking, and deposits.
- Assist with budget monitoring for projects and events.
- Ensure accurate financial records are maintained in line with organisational procedures.
About you
Essential
- Strong organisational skills with the ability to manage multiple priorities.
- High attention to detail while working at pace.
- Confident communicator with excellent written and verbal skills.
- Able to work independently, take initiative, and follow tasks through to completion.
- Collaborative, positive, and team-oriented.
- Tech-savvy with experience using calendars, spreadsheets, and digital tools.
- Basic understanding of budgets and financial processes.
Desirable
- Experience in food education, community health, or public health.
- Knowledge of Hackney’s local community and schools.
- Experience managing volunteers.
- Familiarity with Canva or other design tools.
Benefits
- Be part of a pioneering food education hub making a real impact on health, wellbeing and community
- Join a committed team where your ideas are welcomed and you’ll have the chance to shape and grow your role as the organisation evolves.
- 25 days of holiday per year, as well as bank holidays.
- Free onsite lunch provided during term time.
- Ongoing training and development opportunities.
Equal Opportunities and our recruitment process
Hackney School of Food believes in the power of diverse talent to drive innovation and create a strong organisational culture. We actively encourage applications from individuals of all backgrounds and are especially keen to hear from local candidates in Hackney.
Other requirements
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance.
The client requests no contact from agencies or media sales.
We are searching for an enthusiastic Account Executive to work within our small but driven team.
The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.
The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact. It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales.
Purpose:
You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.
The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.
Key responsibilities:
- Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
- Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
- Enhancing the client relationship with existing clients through effective account management, and upselling services
- Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
- Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
- Being a positive ambassador for the charity at national exhibitions, events and conferences
Required Experience & Skills
· Willingness to learn
· Passionate about excellent client service
· Ability to manage a varied workload with competing demands
· Commercially aware with good business acumen and financial awareness
· Excellent communication and interpersonal skills
The client requests no contact from agencies or media sales.
1. Brief job description
Role: Communications and Marketing Lead
Salary: In the region of £41,000 - £51,000 dependent upon qualifications and experience
Holiday allowance: 25 days per annum, plus UK bank holidays
Contract type: Permanent
Probation period: Six months
Hours of work: Core hours are between 10am and 4pm. You will work 7 hours per day (excluding a lunch break) 5 days per week. Start / end times can be flexible, so long as the core hours are worked (or a variation in agreement with your line manager)
Location: Save the Rhino International supports a hybrid work model. For this role, it is anticipated that you will work a minimum of three days a week from our office (Unit 3, Coach House Mews, 217 Long Lane, London, SE1 4PR). Further flexibility can be discussed with your line manager.
Line Manager: CEO
Start date: As soon as possible
Application closing date: 23:59 (BST) on 25 August 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
2. About the Role
We’re looking for a strategic, innovative and proactive Communications and Marketing Lead to drive forward Save the Rhino’s communications across all touch points, delivering our ambitious five-year strategy. As a member of the Senior Management Team, this role is key to shaping our public voice, strengthening our organisation’s brand and driving greater awareness and engagement with rhino conservation.
This is a broad and influential role for an experienced communications and marketing professional to amplify our core conservation messaging alongside our fundraising campaigns. You will bring clear tactical vision and a deep understanding of how targeted communications can advance organisational reputation, support conservation goals and engage diverse audiences.
You’ll oversee all aspects of external communications including messaging, media, PR, digital, campaigns and brand. With a talent for storytelling and an eye for detail, you’ll be confident and experienced in turning complex information into accessible, compelling content. From writing press releases on the latest rhino news, to supporting successful fundraising campaigns, this role is ideal for someone who excels in strategic thinking as well as hands-on delivery. You will work closely with colleagues across departments as well as external agencies, building strong relationships and ensuring our messaging is clear, consistent and aligned with our values.
Save the Rhino International is a small and friendly organisation with big ambitions. Every day, we strive to achieve our vision of all five rhino species thriving in the wild. We have an informal, genuine and supportive atmosphere, whilst expecting high professional standards of all our staff. All members of our team are required to support the work of each other: enthusiasm, flexibility, and a willingness to pull together when required are essential.
3. Key Responsibilities
Communications
- Lead on the development and implementation of all communications messaging and materials, in line with organisational core values and strategic vision
- Support creation and production of advocacy materials relating to key rhino conservation issues as appropriate
- Work with the Programmes Team to produce materials for impact reporting including blogs and articles for use online and within the charity’s Annual Report
- Develop a programme of regular webinars with the CEO, addressing timely and interesting rhino topics to engage and grow Save the Rhino’s online audience
- Prepare and create content Save the Rhino’s annual magazine, The Horn
- Monitor and report on key metrics across all communications channels and content, using data insights to support and/or adapt future plans
Media
- Prepare press communications plans around key events and rhino news, using core narratives and accessible language across diverse audiences and channels
- Create and implement crisis communication plans, ensuring timely and appropriate responses to reputational risks or urgent events
Brand
- Work with the CEO and the Communications and Marketing Team to produce materials to communicate new organisational strategy
- Ensure all Save the Rhino communications material maintains a consistent brand and house style, managing and updating brand guidelines and templates, for use by the internal team and external partners
Marketing
- Manage all aspects of Save the Rhino’s website (WordPress), including general updates to content, SEO, e-commerce integrations and user experience development, supported by an external web agency
- Lead the Marketing and Communications Team to work in partnership with the Fundraising Team on the development of regular fundraising material and appeals, reviewing messaging, audience segmentation and asset creation
- Oversee all email and social media marketing, with a particular emphasis on video content for social channels to grow platforms and engage new audiences
- Oversee Save the Rhino’s Marketing Cloud software, leading on data segmentation, fundraising supporter journey development, and strategic audience development, tailoring content to deepen engagement
Operations and governance
- Line management, supporting day-to-day tasks and career development
- Develop and deliver on organisational-wide strategy and management duties, as part of the Senior Management Team, preparing quarterly updates for the Board
- Lead periodic reviews of the communications and marketing strategy, using data insights to refine approaches
- Manage the marketing and communications budget, tracking income and expenditure and creating annual budgets in line with strategic objectives
4. Person specification
Essential Skills and Experience
Communications
- Demonstrated success in developing and delivering impactful communications and marketing strategies across a range of channels, using storytelling to present complex or technical information in a clear and engaging way
- Expertise in inclusive, accessible, and ethical communications practices, ensuring content is respectful, representative, and effectively engages diverse audiences
Media
- Experience preparing and delivering strategic press and crisis communication plans, crafting clear, audience-tailored messaging to promote organisational and values with media
Brand
- Strong experience in brand management, ensuring consistent messaging and visual identity across digital, print, and PR materials
Marketing
- Proven ability to manage engaging digital content, including social media, video, blogs, and email campaigns, with experiences in email marketing platforms, CRM systems, and CMS tools
- Good design sense and visual communication skills to elevate content with audiences
- Confident in using data and performance metrics to inform decisions and improve outcomes
- Innovative and creative approach, with awareness of current trends in digital marketing, media and the charity communications landscape
Operations and governance
- Experience managing budgets and preparing reports for senior leadership or trustees
- Experience leading and supporting team members, including setting objectives and fostering professional development
- A collaborative and approachable working style, with the ability to build strong relationships across internal and external teams
- Highly organised, with the ability to manage multiple projects and deadlines simultaneously
- Excellent written and verbal communication skills, with the ability to adapt messaging for diverse audiences and platforms
- Alignment with Save the Rhino’s values and mission
Desirable Skills and Experience
- Experience working within the charity or non-profit sector
- Familiarity with crisis communications, including securing media coverage or managing sensitive press engagement
- Experience in impact reporting and communicating metrics to measure technical progress
- Understanding of environmental or conservation-related communications
- Knowledge of data protection regulations (such as GDPR) and ethical marketing principles
- Experience using Salesforce and Marketing Cloud
- Familiarity with WordPress CMS
5. Protecting your data
Save the Rhino takes your data protection seriously. Our full privacy policy for recruitment can be found on our website.
The client requests no contact from agencies or media sales.
Citizens Advice Hammersmith and Fulham (CAHF) is a busy, dynamic award winning Service. We deliver a variety of projects via face to face and digital media.
Since 2012 we have delivered a volunteer led community library service at Avonmore library. In April 2024 we embarked on running a second community focused library at Askew Road. To support CAHF community library delivery at both libraries, we introduced the role of Community Library Coordinator.
Purpose of the Role:
In addition to traditional library duties—such as managing stock inventory and delivering storytime sessions for under-5s—the Community Library Coordinator plays a key role in positioning the library as a vibrant hub within the local area. The library offers a diverse programme of activities for users of all ages throughout the week. Working collaboratively with colleagues, the Coordinator will oversee and help develop engaging library events, while also supporting the dedicated volunteers who contribute to the successful delivery of our community-focused services.
About You:
You will have strong interpersonal and communication skills, along with enthusiasm for working in the library sector. You should be confident in promoting the library service and delivering excellent customer service to a diverse range of users. While previous library experience is desirable, it is not essential.
The roles require:
- A good level of community awareness, with experience of working with diverse communities
- Excellent customer care skills
- An interest in literacy and reading
- The ability to recruit, induct, and support library volunteers in service delivery
- Confidence in providing digital support to library users
- The ability to oversee the library events calendar and work with both new and existing partners to develop additional community-focused activities
- The ability to adapt and respond to complex, ever-changing environments, taking opportunities to improve the way things are done
No two days are the same, so a positive and flexible attitude is essential. The role includes working on a rota Saturday basis, and evening shift up 7pm each week.
For job pack click on the Apply button to visit our website.
Closing Date: Midnight Sunday 7th September 2025
Interview and Test: Thursday 11th September 2025
We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.
The British Academy – the UK’s national body for the humanities and social sciences – is seeking an ECRN Training and Development Officer to join our busy and friendly Early Career Research Network team, providing key support in the delivery of the British Academy Early Career Researcher Network and the Wellcome-funded Leadership and Advancement SHAPE Programme.
The role
This is a key role in ensuring the smooth operational delivery of a wide range of training programmes and workshops, both online and in person, for early career researchers across the UK and internationally.
We are looking for an effective communicator and team player, confident in liaising with internal and external stakeholders, including training providers, course participants, network members, and partner organisations. You will take responsibility for coordinating event logistics, maintaining participant records, preparing communications, and ensuring that training materials are kept up to date and accessible.
A core duty of the role will be supporting the delivery of engaging and inclusive training opportunities, helping to identify and address the diverse needs of participants. This will involve working collaboratively to improve processes, providing feedback on participant experiences, and contributing to the development of new training initiatives. You will also play an important role in promoting training programmes, assisting with the recruitment of participants, and supporting a strong sense of community across the Network.
This role will require occasional travel to regional cluster events across the UK, as well as hosting online sessions. A proactive, organised, and adaptable approach is essential, alongside excellent time management skills to juggle multiple events and priorities.
For further information about the ECRN, see our website.
About the Academy
The British Academy is the UK’s national body for the humanities and social sciences, established by Royal Charter in 1902. We mobilise these disciplines to understand the world and shape a brighter future. Today’s complex challenges can only be resolved by deepening our insight into people, culture, and societies. With a Fellowship of around 1,700 leading national and international academics, the Academy invests in researchers and projects across the UK and overseas, engages the public with fresh thinking and debates, and brings together scholars, government, business, and civil society to influence policy.
The Academy currently has five directorates: Communications & Marketing, Development, Policy, Research, and Resources, plus a small Governance & Fellowship Team. We have increased staffing in the last 12 months and expect to continue to grow this year.
Working at the Academy
Our senior management team has worked with staff to foster a culture of collaboration, respect, and empathy in which all contributions are recognised as we work towards our common goals. Our people strategy and working practices focus on building strengths and sharing insights, with learning and development, wellbeing, and equality, diversity and inclusion at the centre of how we operate as an organisation. Investing in our staff and encouraging a healthy work/life balance is central to our success as we move forward and continue to grow. Find out more about the British Academy, including our Equality, Diversity, and Inclusion Statement, on our website.
Terms and conditions
The British Academy is based at 10–11, Carlton House Terrace, St James Park, London, SW1 – a Grade 1 listed building. We offer a competitive benefits package, including a 35-hour working week, 34 days’ annual leave plus Bank Holidays, a subsidised canteen and an excellent occupational pension.
To apply and to see the full job description and our workplace values, please click the Apply button to access the Applied recruitment platform.
Closing date: Noon on 1 September 2025.
We welcome applications from people of all backgrounds, in line with our commitment to creating a diverse and inclusive working environment, promoting equal opportunity, and addressing under-representation. We will make reasonable adjustments to support disabled job applicants and offer an interview to those meeting the minimum selection criteria.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Our Fundraising Marketing team is looking for a proactive, creative and enthusiastic individual to join us as a Fundraising Marketing Executive. In this exciting role, you’ll help execute marketing campaigns that inspire supporters to participate in and donate to our fundraising events and initiatives.
You’ll be part of a collaborative team group of Marketing Executives working across both digital and traditional marketing channels. You will create and publish engaging content across The Trust’s website, emails and social media channels, creating and evaluating effective marketing plans that help deliver against our brand and fundraising targets and our EDI strategy.
You will also work closely with teams across the organisation including Special and Mass Events, Individual Giving, Philanthropy, Corporate Partnerships and Creative and Creative as well as external suppliers.
This role is perfect for you if you have experience in delivering are confident in traditional and digital marketing, know how to use social media platforms for organic and paid activity and analytics platforms for reporting. You’ll be a flexible team-player who’s able to show initiative to prioritise and meet deadlines and have excellent written and verbal communication skills.
It is an exciting time to join the team as we develop our approach to our new name and brand, with some great opportunities to work on high profile activity as we head towards our 50th anniversary in 2026.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
South Kilburn Trust is seeking a passionate Community Engagement Coordinator. This role involves recruiting and training local volunteers, conducting door-to-door outreach, organizing events that foster cohesion among South Kilburn's 7,500+ diverse residents, and transforming community insights into action through partnerships with local organizations including the local council. The ideal candidate will be approachable, organized, and committed to social justice, with strong communication skills and experience motivating teams,supporting the community to actively take part in shaping the future of South Kilburn.
Reporting to: Community Engagement, Partnerships and Marketing Manager
Benefits: Pro-rata share of 25 days (FTE) annual leave and bank holidays. Company Pension Scheme. Flexible working*.
Location: Mostly in person in our South Kilburn office.
Expected Start Date: September 2025
About South Kilburn Trust
South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. We are a small and dynamic team dedicated to working with residents to make positive change in our community!
Job Description
Job Purpose
The aim of this role is to enhance community relations, ensuring that residents are heard, supported and engaged in important change in South Kilburn. South Kilburn is home to more than 7,500 people, many of which have been impacted by long term regeneration. Involving residents in shaping their future is central to our purpose, whether by ensuring local assets and amenities work for them, or by influencing service delivery. This makes the Community Engagement Coordinator an exciting and important role within the team.
Main Tasks:
Volunteer Recruitment, Training and Coordination
· Recruit and maintain a team of twenty active volunteers from the local community to assist in community building initiatives.
· Develop and deliver a volunteer programme to engage the South Kilburn community which will likely include, but not limited to:
o Community research and consultation
o Promoting community cohesion through events
o Mobilising residents through participation in action groups, community forums and resident panels.
· Train volunteers in peer-engagement and consultation practice,
· Induct and supervise skilled volunteers, as necessary.
Community Cohesion and Wellbeing
· Encourage and inspire volunteers to work as a team, take ownership of each activity, and to celebrate collective successes,
· Involve volunteers in planning and delivering community projects and events.
Resident Voice
· Community Conversations: Conduct outreach in the community with trained volunteers, including door-to-door surveys, pop-up stalls and focus groups.
· Collect and systematically analyse information gathered through outreach and community consultation.
Widening Participation
· Increase rates of community participation, belonging and pride across all segments of the community in South Kilburn.
· Use creative methods to increase engagement based on needs identified by all sections of our diverse community.
· Contribute to a new system of representative community governance, enabling the resident body to speak with one voice.
· Document and build a narrative of the work we do within the community, including findings from surveys, resident spotlights, opportunities, and initiatives.
Empowerment and Progression
· Seek opportunities for the community, within the community, working to engage interested residents and community groups to participate in and lead on initiatives.
· encouraging residents to get involved in the resident led partnership group, support with preparing and informing them of the process.
Partnerships and Information Sharing
· Seeking local opportunities; maintaining awareness of events and activities in around South Kilburn, working with volunteers to disseminate accurate information and signposting,
· Maintain relationships with a wide range of stakeholders including locally based partner organisations, community groups, and Brent Council officers.
· Participating in and documenting internal and external community events and activities; contributing to a narrative of life and activity in South Kilburn and the work we do here at SKT.
Other
· Be an ambassador for SKT and ensure our values: open, empowering and caring are upheld by the volunteer team.
· As we are a small but growing team, the Community Coordinator is expected to participate in team actions, mobilising through outreach and events to increase our collective impact for the community.
Person Specification
Essential Qualities:
· Approachable and personable,
· Organised and proactive,
· A good facilitator and convenor,
· Passionate about people and social justice,
· High level of empathy, an understanding of regeneration, and experience of supporting and involving communities experiencing stress.
· Committed to the principles of equal opportunities and diversity.
Essential Skills and Knowledge:
· Demonstrable ability to plan and manage own workload,
· Experience in leading and motivating teams,
· Excellent verbal communication and active listening,
· Persuasive, credible and determined,
· Can demonstrate initiative.
Desirable:
· Digital communications experience; familiarity with using social media and content creation.
· Spoken Arabic, Somalian, Tigrinya, French, Portuguese, Spanish, or other widely spoken minority language in South Kilburn,
· Knowledge of community organising techniques and methodology.
*’Flexible working’ means this role could suit someone wanting to work 9am to 5pm or 10am -6pm, four days a week or shorter hours over more days to fit around childcare commitments, for example.
To formally apply, please submit a CV and supporting statement (ideally a maximum two sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, setting out your interest and motivation in applying for this role.
SKT is committed to safer recruitment practices, and this role is subject to successful completion of references, DBS check and a six-month probation.
Working with the communty to shape the future of South Kilburn.
The client requests no contact from agencies or media sales.
Status: Permanent
Salary: Band 6, dependent on experience, plus 5% Fringe Allowance (capped at £2,118 per annum)
Hours: Full time - 37.5 hrs per week, Monday to Friday 09.00am - 4.30pm. Hybrid working available with 2 days in the office and 3 working from home.
Based at our Head Office in Leatherhead
About us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person and online.
About the role:
New Role - Strengthen Community and Volunteer Engagement
We're pleased to be recruiting for a new role at Combat Stress - Senior Volunteer and Community Fundraising Officer - to help strengthen and develop our relationships with community fundraisers and volunteers across the UK.
Sitting within the Volunteer and Community Fundraising team, this role offers the opportunity to contribute to a wide range of community-led fundraising activities and support the implementation of our national volunteer programme.
In this role, you will:
- Deliver and support a portfolio of community fundraising events and initiatives
- Build strong relationships with individual fundraisers, schools, and community groups
- Assist with the development and coordination of our volunteer programme, including the use of our new Volunteer Management System
- Provide excellent stewardship to ensure our fundraisers and volunteers feel supported, valued, and inspired
- Work collaboratively with colleagues in Fundraising, Digital and Communications to promote opportunities and celebrate supporter achievements
We're looking for someone with experience in community fundraising and volunteer coordination, who is proactive, organised, and committed to delivering outstanding supporter experiences.
If you're passionate about working with people and want to make a meaningful difference in the lives of veterans living with mental health challenges, we'd love to hear from you.
This role will be subject to DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
In addition, we offer the following benefits:
- 27 days annual leave plus bank holidays, with an additional increase to 30 days annual leave upon 5 years continuous service, increasing to 33 days upon 10 years
- Competitive stakeholder pension scheme - contributions matched up to 11% of salary
- Discount shopping vouchers
- Access to the Employee Assistance Programme
- Flexible Working
- Access to Blue Light Card scheme
- Death in Service scheme
No agencies please.
Closing date: 25 August 2025
Interviews will take place w/c 1 September 2025
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues




Position: Senior Officer – Direct Marketing
Contract type: Fixed-term contract until October 2026
Salary: £ 36,403 – 40,448 per annum (FTE)
Hours: Full time (35 hours) or Part time
Reports to: Head of Offline
Location: Mark Square, London EC2A 4EG (hybrid working)
Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters.
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious, proactive, team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team.
In this exciting role, you will be responsible for some of our key donor development activities across direct mail, telemarketing, and digital channels. You will be a confident communicator and experienced project manager.
You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we’d love to hear from you.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Lead on the launch of a new RG proposition and ensure that the onboarding and onward journey is fit for purpose.
- Look for opportunities to thank our donors and communicate impact at key moments.
- Work with key stakeholders to ensure we grow our Regular Giving file, through acquisition as well as retention.
- Manage a variety of individual giving fundraising campaigns, from agency briefing, through to launch, meeting six figure campaign targets.
- Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey.
- Remain flexible and rapidly respond to emergency situations.
- Work with the Data team to identify the best approach to data and segmentation for each project.
- Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews.
- Manage donor research and mystery shopping as required, using insights to inform creative decisions.
- Manage campaign fulfilment. Monitor responses to identify issues and opportunities.
- From time-to-time support with Donor Care activities if required.
- Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs.
- Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes.
- Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in a fundraising environment.
- Experience of scoping, briefing in, managing, and delivering fundraising campaigns.
- Experience of managing a Telemarketing programme.
- Experience of managing Direct Mail and email fundraising communications.
- Experience of working with suppliers, including budget management, campaign planning and briefing.
- Experience of data file development (in collaboration with Data teams)
Essential Skills/Knowledge
- Able to act proactively and identify new fundraising opportunities.
- Able to juggle and prioritise multiple tasks, meeting programme deadlines.
- Attention to detail and proof-reading skills, and an ability to give coherent and constructive feedback on creative and copy.
- Sound knowledge of key retention and donor development activities.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
- Numerate, with an ability to analyse results and identify trends.
- Strong presentation, communication (written and verbal) and interpersonal skills.
- Excellent stakeholder and relationship management.
- Proficient in Microsoft Word, Excel, PowerPoint.
Desirable Skills/Experience
- Experience in delivering fundraising activities in response to emergencies.
- Experience in delivering Regular Giving proposition and/or onboarding journeys.
- Up-to-date knowledge of direct marketing best practice, trends and compliance.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (or pro-rata equivalent).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 2 September 2025
Interviews date: Week commencing 15 September 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact UK for UNHCR through our Careers website . We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.
This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Support Coach
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Senior Support Coach
Location: Catford (Around 16 minute walk from the station) Based in service with occasional travel to Central office (Please kindly note that unfortunately both locations do not have step free access)
Salary: £28,600
Shift Pattern: 37.5 hours per week, Monday to Sunday on Rota between 08:00 - 21.30, 08:00 - 16:00, 13:30 - 21:30, including bank holiday working.
About the Role
We're looking for a Senior Support coach to join our team which focus on supporting residents with OPD (Offender Personality Disorder) and related cognitive or behavioural challenges, many of whom have experienced institutional care or social exclusion. You will play a key role in the day-to-day running of the service, acting as a mentor and lead for the team, providing advice and guidance, as well as providing specialist expertise to the team and residents.
You will further deliver one-to-one support with residents directly, developing personalised support plans, risk assessments, facilitating life skills sessions, and help individuals access services, resources, and opportunities within the community. Our support is tailored towards providing person centred support to empower our residents to achieve their personal goals and independent living. You will be instrumental in creating a safe, flexible, inclusive, and psychologically informed environment that promotes dignity, choice, and empowerment.
Key Responsibilities further Include:
- Delivering effective 1:1 and group-based support for residents/participants in line with support plans
- Providing specialist advice and guidance to the team and residents
- Acting as the first point of contact in the absence of management
- Supporting property management tasks including reporting repairs, monitoring health & safety, and maintaining high accommodation standards
- Supporting residents to access relevant networks, training, life skills, and community resources
- Promoting resident participation in the design and running of service activities
- Working flexibly to meet the needs of the service and taking part in continuous improvement initiatives
- Deputising for management when required.
About You
We're looking for someone who has knowledge and understanding of Offender Personality Disorder, able to share this with others and act as a mentor to resolving complex cases. You'll bring experience within a similar environment to the role, and have experience in supporting similar residents with areas of social care, supported housing, and community support. You will have a commitment to person-centred support and have an understanding of the importance of trauma-informed care, able to lead by example.
As a Senior Support Coach, you’ll be someone who thrives in a fast-paced and ever-changing environment. You’re able to manage competing priorities, respond calmly to crisis situations, and maintain professionalism under pressure. You’re not only a great listener and communicator but also you're someone who builds trust, encourages growth, and helps people feel heard and empowered.
We’re looking for someone who is:
- A natural leader, confident in guiding colleagues and supporting service delivery
- Proactive and solution-focused, able to identify and respond to challenges
- A confident communicator who can build strong, purposeful relationships
- Organised and detail-oriented, with strong administrative and record-keeping skills
- Knowledgeable of safeguarding practices, risk management, and resident engagement
- Values-driven, and committed to equality, diversity, and inclusion
- Comfortable working in fast-paced, evolving environments with a flexible approach
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets