Event manager jobs
To lead the development and delivery of Women for Refugee Women’s (WRW) campaigns and communications strategy, ensuring compelling public engagement that amplifies the voices of refugee and asylum-seeking women, strengthens WRW’s profile, and mobilises supporters to take action. This role combines strategic communications and media liaison with impactful campaigning to influence public opinion and drive systemic change.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
To develop policy goals and recommendations in line with Women for Refugee Women’s (WRW) overarching campaigns strategy to improve the lives of women seeking asylum in the UK; to develop and deliver policy interventions such as policy briefings, evidence for parliamentary committees, responses to inquiries and consultations; to plan and carry out research projects for influencing purposes, ensuring that these are informed by and co-delivered with women in WRW’s network.
We are part of the Experts by Experience Employment Initiative. The network supports inclusive recruitment of people with lived experience of the UK asylum or immigration system. If this is your experience, you can find useful resources on the Experts by Experience Employment Initiative website.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a fantastic opportunity to build and grow Molly Rose Foundation's lived engagement and youth programmes, and to push for a safer online world driven by the needs and perspectives of lived experience.
Working at the intersect of tech accountability, online safety and suicide prevention, Molly Rose Foundation was founded following the death of 14-year old Molly Russell.
Today we’re committed to building and amplifying the voices of those with lived experiences of online harm – and to challenging government, regulators and tech firms to listen to and act decisively on what they have to say.
MRF is grounded in youth and lived experience, and we will always ensure the lessons of Molly's death act as a catalyst for positive change. You’ll help us maintain and grow our networks to build and amplify the voices of youth, bereaved parents and young people directly impacted by harms, and have a track record in working in partnership across the sector.
As Lived Engagement and Youth Manager you'll build strong internal and external relationships and ensure lived experience and youth runs through everything we do.
You'll manage day-to-day relationships with youth and lived experience advocates and have a strong focus on safeguarding and trauma-informed practice.
This is a rare opportunity to build a lived experience programme that really counts. We’re looking for an exceptional individual who’s motivated by the chance to really make a difference. Your work will help to ensure that tomorrow’s young people live long and stay strong.
MRF is committed to flexible working and we know that a diverse team makes us stronger. While we are recruiting for a full-time position, we will actively consider part-time and flexible working requests.
Please submit your CV and a cover letter, no more than two sides each, to apply for this role. Please refrain from overly relying on AI in your application.
The client requests no contact from agencies or media sales.
Homelessness isn’t just about losing a home—it’s about losing stability, security, and often, hope.
YMCA Wirral Hostel is looking for a dynamic Kitchen Manager to lead our busy kitchen and bring energy, creativity, and care to the heart of our service.
By filling the bellies of our residents with healthy, hearty meals, you’ll play a vital role in sustaining their health and happiness to carry them through some really tough times.
As a core part of our team your work as the Kitchen Manager will be key in helping individuals take steps towards a brighter future helping them to regain strength and courage.
We are a growing and vibrant team of professionals who work hard to improve the lives of those who need it most. If you’re ready to take on a practical, hands-on role that truly makes a difference, we’d love to hear from you.
What You’ll Be Doing
- Oversee daily kitchen operations
- Plan and prepare and serve meals for residents
- Manage stock, budgets, and compliance with food safety standards
- Creating a positive and welcoming environment where people feel safe and valued.
- Inspire and support a small team to deliver excellence every day
What We’re Looking For
- A kind heart and a strong sense of empathy
- Great communication and organisation skills
- A calm and measured approach to handling challenging situations
- Experience in catering or hospitality
- A positive attitude and commitment to supporting vulnerable people
Applications for the Kitchen Manager role are to be made via the application form on our website- we do not accept CV's
The client requests no contact from agencies or media sales.
The Finance Manager will play a critical role in ensuring the financial health of the organisation. As the sole end-to-end finance position within Strength & Stem, the Finance Manager will be responsible for all financial activities, including bookkeeping, budgeting, financial reporting, and providing strategic financial guidance to support the charity's mission.
Your skills and expertise in successful financial management will enable Strength & Stem to continue building a stable financial foundation, allowing our impactful and meaningful work with modern slavery survivors to flourish and grow. This is an exciting opportunity for a skilled Finance Manager to shape and influence the effectiveness and sustainability of a small, ambitious charity.
Strength & Stem uses floristry to help female modern slavery survivors experience restoration and empowerment.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?
ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.
As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.
You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap seeks to appoint a dynamic Educational Partnerships Manager to play a pivotal role in securing, growing, and nurturing partnerships with schools across the UK. Reporting to the Head of Educational Partnerships, the successful candidate will drive engagement with schools, teachers, and senior leaders to expand the reach and impact of Making The Leap’s programmes. This role focuses on building strong, strategic relationships with education providers while maintaining links with community organisations, colleges, universities, and corporate partners to promote MTL’s services and mission.
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
The client requests no contact from agencies or media sales.
At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.
Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience.
As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.
If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.
Please provide a CV and cover letter which outlines your skills and experience for the role.
Applications close at midnight on Sunday 4th January 2026.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.
You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same
Our vision…to be admired as a centre of excellence for palliative and end of life care.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Fundraising & Grants Manager will lead the development and delivery of Bite Back's fundraising strategy with a primary focus on trusts, foundations and institutional grants. You’ll oversee the organisation’s grants pipeline, coordinate funding applications and reports, and ensure excellent standards of funder stewardship and compliance. You’ll also play a role in developing early-stage public fundraising activities to diversify income and support the long-term sustainability of Bite Back’s youth-led mission.
RESPONSIBILITIES
The Senior Fundraising and Grants Manager is accountable for:
Fundraising Strategy & Planning
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Design, deliver and monitor a values-aligned fundraising strategy, with a primary focus on trusts and foundations.
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Set annual income targets, track progress against goals, and report performance to senior leadership and trustees.
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Identify new income opportunities to support Bite Back’s strategic growth and impact.
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Develop and maintain a 12–24 month grant pipeline to forecast income and manage funding cycles.
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Ensure all fundraising activity complies with the Code of Fundraising Practice, GDPR, and Bite Back’s ethical standards.
Grants from Trusts and Foundations
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Lead the processes for securing income from trusts, foundations and institutional funders, from prospect research through to submission, reporting and renewal.
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Research, identify and prioritise funding opportunities aligned with Bite Back’s youth-led mission and programmes. Collaborate with internal teams to conduct due diligence to ensure funding sources are aligned with our values.
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Prepare and submit high-quality, evidence-led, and compelling grant proposals in collaboration with the CEO, Director of Finance & Operations, Monitoring & Evaluation Manager, and programme leads.
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Coordinate grant management and tracking: maintain accurate records of deadlines, deliverables, and reporting requirements.
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Work with the finance team to develop accurate project budgets and ensure financial reporting meets funder expectations and our operational needs.
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Produce and submit clear, engaging progress reports to funders that highlight impact, learning, and youth voices.
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Monitor grant income and expenditure, ensuring compliance and timely claims against restricted funding.
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Work with the Operations and Contracts Manager and the Monitoring and Evaluation Manager to develop and improve systems for grant tracking and data integrity within the CRM (Salesforce).
Donor Stewardship and Relationship Management
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Work closely with the CEO to build and maintain strong relationships with existing and potential funders, ensuring high-quality engagement and stewardship.
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Coordinate communications, updates, and thank-you processes for donors to encourage repeat and multi-year funding.
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Lead workstreams, working closely with the Brand Manager and leadership team for support, in order to deliver meetings, presentations, and reports to funders.
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Represent Bite Back at relevant events, funder briefings, and networking opportunities.
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Promote a culture of fundraising awareness and collaboration across the organisation.
Fundraising Development
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Work with the Communications and Operations teams to explore and pilot small-scale public fundraising initiatives (e.g. individual giving, online campaigns, web donation tool).
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Work with the CEO and Communications team to develop a new strategy to build a strong and committed donor network of high net worth individuals aligned with Bite Back’s values
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Develop systems, messaging, and supporter journeys that reflect Bite Back’s youth-led identity.
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Explore opportunities for revenue from the public sector.
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Test new public fundraising channels and evaluate their return on investment to inform future strategy.
Other
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Champion Bite Back’s values - Fresh, Resilient, Respectful, Energetic, and Real - in all fundraising work.
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Collaborate with the youth activism, communications, and policy teams to translate programme outcomes into fundable opportunities and compelling narratives.
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Stay informed about trends in the fundraising and grant-making sectors and share learning across the team.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these, and evidence of capacity to build skills in other areas. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
The ideal candidate would have the following:
Essential
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Proven experience in securing income from trusts and foundations, ideally within the non-profit or campaigning sector.
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Track record of developing and managing a grant pipeline and meeting income targets.
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Excellent written communication skills with experience producing high-quality funding applications and impact reports.
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Strong organisational and project management skills with the ability to meet multiple deadlines.
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Understanding of budgeting and financial management for grant-funded projects.
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Strong relationship-building and stakeholder engagement skills.
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Experience using CRM systems for tracking income and reporting (ideally Salesforce).
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Knowledge of fundraising regulations, GDPR, and ethical standards.
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Commitment to Bite Back’s youth-led, systems-change mission.
Desirable
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Experience of developing public fundraising initiatives (individual giving, digital, community).
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Familiarity with youth-led or campaigning charities.
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Experience managing cross-team collaboration on proposals and reports.
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Understanding of impact measurement and evaluation in fundraising contexts.
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Confidence presenting to funders or representing the organisation externally.
Please apply with a CV and a covering statement telling us why you’re a good fit for this role. Your covering statement must include answers to the four questions we ask in the application pack. If you do not answer these questions we will not be able to consider your application.
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Position: Senior Events Fundraiser (Third Party Events)
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity
*you’ll start at our entry point salary of £33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for a Senior Events Fundraiser to join our Community, Events, and Retail Fundraising team, leading on the delivery of our third party events activities.
You’ll plan, develop, and promote a well-established portfolio of third party challenge events, working to achieve set income targets, while ensuring an outstanding supporter experience for our event participants.
You’ll also be responsible for developing our third party events portfolio; monitoring and evaluating products, as well as innovating, to create opportunities for future growth.
Closing date for applications: 9:00 on Monday 15 December 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
This is an opportunity to join the Individual Giving team, which raises money to support the National Theatre from individuals through tiered levels of membership (£84 - £12,000), appeals, one-off donations and legacies.
The Patrons Manager will be responsible for a portfolio of donors and prospects - identifying, soliciting and stewarding annual gifts from £1,000 and above. They will retain and increase support at these levels through a year-round programme of engagement and excellent relationship management.
The successful candidates will have the following:
- Previous experience in a fundraising capacity, and a proven track record of securing gifts of £1,000 or more from individuals
- Experience building relationships with supporters
- Experience of event administration and organisation
- Confident, articulate and persuasive both in person and in writing, including experience of writing copy
- Experience of line management and/or management of a project team.
- Strong organisational skills, with an ability to manage and prioritise a busy workload, meeting deadlines and with attention to detail
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Thursday 8th January at 12 noon
The client requests no contact from agencies or media sales.
The charity is rapidly scaling up, recently doubling its annual support to £6 million. Degrees has partnered with leading climate change funders and research partners including the Quadrature Climate Foundation, Open Philanthropy, Crankstart, Navigation Fund, Outlier Projects, LAD Climate Fund and UK Advanced Research and Invention Agency (ARIA). Transparency of funding is essential to our work. We do not accept support from anonymous donors or funding from the fossil fuel industry. Fundraising for the organisation has been led by the Founder and CEO, Chief Operating Officer (COO), Chief of Staff, and the Chair of the Trustees with the support of an experienced Senior Philanthropy Advisor.
We now seek a full-time team member to build on this base. Reporting to the COO, and working closely with senior staff and the Chair, the Development Manager will support high‑performing fundraising that secures multi‑year, diversified funding. He / she will also introduce robust processes for pipeline management and donor stewardship and manage the complete donor lifecycle (from identification to cultivation to solicitation and stewardship) of a portfolio of top prospects. The post holder will receive initial onboarding support from the Senior Philanthropy Advisor. As fundraising grows, the team may expand in the future.
Initial priorities include expansion beyond the current donor pool, with a strong push to identify and engage new funders, and putting in place the systems (CRM, reporting cadence, key performance indicators) to support growth at scale.
As this is a new role, responsibilities are expected to evolve but some key items will include:
Strategy & planning
- Work with the CEO, Chief of Staff, COO, Senior Philanthropy Advisor, programme staff and the Chair of the Trustees to help develop and implement a multi-year fundraising strategy aligned with organisational objectives;
Pipeline development & new opportunities
- Manage the fundraising pipeline, guiding the ongoing fundraising activities of senior staff and the Chair;
- Research and identify new funding opportunities from trusts and foundations, government funders, and multilateral donors in the development and climate sectors on an ongoing basis;
- Reach out to networks of donor advisors and established relationships for referrals;
- Initiate and manage contact with funding opportunities;
Grant writing
- Draft and coordinate the preparation and submission of grant proposals;
Donor stewardship & reporting
- Maintain excellent relations with existing funders by keeping them informed on charity and sector updates, inviting them to events, and ensuring the delivery of annual reports and notices;
- Ensure and manage ongoing formal grant reporting on behalf of the organisation;
Events & engagement
- Often working with partners, plan and deliver fundraising events for existing and potential funders, particularly in the UK and US;
- Manage invitation lists, track attendance and ensure bespoke follow–up to attendees;
- Assist in the design of events that will inspire and engage funders while involving Southern experts in the Degrees research community;
- Coordinate all fundraising outreach and related programming for the Degrees Global Forum (a conference to be held in 2027);
Processes, systems & administration
- Create and implement structured processes across the entire fundraising and donor lifecycle;
- Develop and track KPIs, providing regular reports to senior staff and the Trustees;
- Be responsible for fundraising data, contacts and administrative records.
A dynamic charity working on climate change and global development



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Isabel Hospice as our new Senior Philanthropy Manager and play a leading role in shaping the future of our high-value fundraising.
About the role
This is an exciting opportunity for an experienced fundraiser to lead and inspire our Philanthropy Team, driving income from corporate partners, charitable trusts and foundations, and major donors.
You’ll combine strategic vision with hands-on relationship management, developing long-term, meaningful relationships that help ensure every person in eastern Hertfordshire receives the compassionate end-of-life care they deserve.
Working closely with senior leaders, trustees, and colleagues across the hospice, you’ll lead by example: crafting compelling proposals, inspiring engagement, and ensuring every donor feels valued and connected to the impact of their support.
About you
You’ll be a confident, emotionally intelligent leader with a proven track record of securing significant income and building trusted partnerships. You’ll bring creativity, warmth, and the ability to motivate others, both your team and your supporters.
You’ll also have:
- Experience leading high-performing fundraising teams and delivering ambitious income targets
- Excellent relationship management and influencing skills at a senior level
- Strong strategic and organisational ability, with a collaborative mindset
- Exceptional written and verbal communication skills
- A deep commitment to the mission and values of Isabel Hospice
- A driving licence and own car
What we offer
- A supportive, values-led environment where your work truly matters
- The opportunity to shape and grow high-value fundraising at a respected local charity
- The chance to make a tangible difference to local families when they need it most
Benefits
- 27 days holiday plus bank holidays
- Pension and life assurance schemes
- Employee Assistance Programme for health and wellbeing support
- Cycle to work scheme
- Health Service Discounts
- Refer a friend bonus
We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.
Successful applicants will be required to undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Manager
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Service Manager
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £38,700
Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required as per resident and service requirements. All managers, including this position will take part in the out of hours on call duty.
About the Role
We're looking for a Service Manager to join our team based in RBKC. You will manage multiple dispersed services within the area. In this role, you will support your team to deliver person centred care and support to residents who face multiple and complex needs which includes mental health challenges, substance use challenges, and homelessness. You will be a natural leader, able to support a team with your knowledge and experience to provide the best support to the residents, through empowerment and upskilling.
You will support them to deliver a seamless and supportive service which enables residents to overcome personal challenges and to achieve their goals. We're looking for someone who is solution focused, has a passion for the resident group we support, and driven to make a lasting change to lives. This is a 12 month fixed term contract with the view that it may be extended into a permanent position in the future.
Some Key Responsibilities include:
- Leading and motivating a team to deliver high quality care and support
- Managing complex situations and driving service improvements
- Support a team who directly support individuals in their recovery journey
- Working closely with other teams and organisations to ensure the right support is provided
- Risk Management, Information Management, and Case Recording
- Property and Housing Management
- Financial Management
About You
We are seeking a passionate, driven leader to run this service and make a real difference for people with multiple and complex needs. You will be knowledgeable about the needs of our residents and able to support the team in delivering excellent care. You will bring energy and passion to the role, work flexibly to meet service needs, and contribute new ideas and opportunities to develop the service further while maintaining high standards of excellence.
- Confident leadership skills and ability to inspire and motivate a team and residents directly
- Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
- Experience in frontline, and now able to empower a team to deliver a seamless service
- Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
- Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
- Ability to drive the service forward and implement improvements
- Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
- Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets

