Events and activities volunteer volunteer roles in banstead, england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Organisation: YourGateway2Success (Charity no. 1199249)
Location: Croydon and surrounding areas
Hours: Flexible, voluntary position
About Us
At YourGateway2Success, we empower young people aged 16–25 to thrive through mentoring, skills training, advice, and community activities. We believe every young person deserves the chance to arrive with a dream and leave with a future.
Job description
We are looking for Youth Mentor Volunteer to empower and uplift young people, specifically those aged 16-25, who reside in the Croydon and the surrounding areas, by providing the support and opportunities they need to thrive. We are committed to creating a brighter future where every young person has the tools and confidence to succeed.
Key Responsibilities
- Mentor and guide young people through one-to-one or group sessions
- Support delivery of workshops, skills programmes, and community activities
- Act as a positive role model, promoting confidence and personal growth
- Assist with events, outreach, and recreational projects
- Provide encouragement to help young people achieve their goals
What We’re Looking For
- Good communication and listening skills
- Patience, empathy, and a genuine interest in supporting young people
- Willingness to work as part of a team
- Commitment to our mission and values
- Previous youth work or mentoring experience is helpful but not essential full training provided
What We Offer
- Training and ongoing support
- Valuable experience in youth and community work
- Opportunities to develop leadership and mentoring skills
- The chance to make a real difference in the lives of young people
Additional Information
This role is unpaid.
Send your CV and a short statement on why you’d like to volunteer as a Youth Mentor.
We create inclusive, supportive environments where young people can build self-belief, discover their potential, and prepare for a brighter future.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organisation that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
What we offer!
Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.
We are looking to appoint a volunteer who has management experience and who is able to support the functions of our Communications & Marketing Department through the effective management of our marketing team and marketing policy. These functions include: website, social media, engagement, events and sponsorship (as a temporary function within this department).
Key accountabilities:
- Departmental strategic management
- Marketing policy development
- Social media output
- Website development and design
- Engagement and events
- To take part in department wider management and leadership activities
- To support the planning of department activities
- To take on line management roles as assigned
- To provide effective supervision and guidance to other volunteers as delegated
- To oversee departmental tasks
- To provide support and additional capacity with regards to progress of departmental relevant tasks
Requirements
- To have experience working in the charity sector or voluntary sector
- To have experience in managing a team of people/volunteers
- To be competent in IT, social media and website design
- To be an effective communicator and leader
- At least 7 or more years of relevant experience.
- Some experience (ideally 2 or more years) of managing or leading a team.
- Excellent writing and communication skills.
- IT literacy with own equipment (laptop and phone)
- Strong attention to detail and organisational skills.
- Ability to prioritise tasks and manage time effectively.
- Right to volunteer in the UK
Benefits
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This is a UK based 100% Fully remote and flexible role
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Supportive Team and Management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Why volunteer with us?
We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Please submit your application with a covering letter explaining how you need the requirements for this volunteering post. We would also love to hear about what motivates you and what you hope to gain from this volunteering post.
Upload your CV in a PDF format only, applications outside of this format may not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description:
This role sits within our Men’s Minds project, based in Feltham, Hounslow. The aim of the service is to improve men’s mental health outcomes by developing a mental health network supported and directed by the voices of its members.
This will be achieved through three service strands:
- Peer support network,
- Psychoeducation workshops, addressing common needs of men’s mental health
- Outreach support to raise awareness of men’s mental health and promote this service.
The role of the Peer Volunteer will be to support the Project Coordinator with delivering and developing various workshops and events. You will take the lead in developing peer-led support.
Staff within the service will provide person-centred, practical and emotional support, face to face in a group basis to individuals.
We are looking for someone who
- Someone who identifies as male
- Has lived experience of mental health challenges
- Are a non-judgmental and friendly individual
- To be able to provide a welcoming, authentic, and positive experience for all, being inclusive and embracing diversity
- To feel comfortable engaging with people with mental health challenges / difficult life experiences, by validating strengths and experiences and using empowering language to overcome negative self-talk
- Are empathic and understands the stigma / social bias's surrounding mental health
- Are willing to tap into their lived experiences and use their stories to inspire hope in others when appropriate
- Are comfortable with co-producing and co-facilitating peer led workshops
- To assist the Project Coordinator with admin and planning
- Are able to take on any ad hoc admin/support responsibilities
Time commitment and expenses:
• Flexible hours between Monday-Thurs. We are looking for someone to commit to a minimum of at least 1 or 2 activities a week.
• We will provide volunteers with an induction, training, and ongoing mentoring to support them in the role
What's in it for the volunteer?
Volunteering at Mind is a fantastic opportunity to get involved with a nationally recognised charity. We provide initial and ongoing training, as well as plenty of opportunities for progression within the organisation. You will also be a part of a supportive team with great awareness of wellbeing and the mental health sector.
Please tell us why you would like to volunteer at Men’s Minds at HFEH Mind? (minimum 50 words)
Please share any relevant skills or experience you have for the role. This may include education, work or voluntary experience (minimum 100 words)
Volunteer Role:
- This volunteer role is suitable for students planning to study counselling and psychotherapy. Or candidates with a psychology background looking to gain in-person skills leading to clinical training.
- This is to develop your conversational skills to be able to support people undergoing various states of mental health needs.
- Initially volunteers will greet participants, taking part in group activities and socialising with participants at the end of sessions. Over time they will be expected to hold 1:1 conversations with service users before and after groups and independently run enrichment activities or psychoeducation workshops.
- For all these activities they will be expected to make notes from the sessions and report to the Co-ordinator.
- This will also involve supporting evaluation and feedback processes.
- You will be given training in Safeguarding and monitoring to flag where participants need greater support.
- We would be keen to work with you to develop your own interests and use your existing skills to support the project.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: The PR Officer of Hidayah plays a vital role in raising the profile of the organisation. The PR Officer will take the lead in managing relationships with external media, agencies, and partners to help Hidayah achieve its strategic aims. The PR officer will work closely with the Chair and two digital trustees, and focus on increasing visibility, strengthening our public image, and supporting advocacy through effective communication.
What are the key responsibilities of this role?
This role will have the following duties, but are not limited to:
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Act as the main point of contact for external media outlets, journalists, and PR agencies on behalf of Hidayah.
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Work with the Chair to help implement their media strategy and PR aims.
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Draft, review and issue press releases, statements, and media content as needed.
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Identify media opportunities that can help platform Hidayah’s work, voices, and campaigns.
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Cultivate and manage relationships with media partners, influencers, and relevant organisations.
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Provide PR advice and guidance to the Chair and help ensure consistent messaging.
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Contribute to the development of key messaging and ensure alignment with organisational policies and values.
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Help monitor media coverage and report back to the Chair on PR impact and reach.
What do we expect from the PR Officer of Hidayah?
Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:
Knowledge:
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Experience in PR, communications, journalism, or media relations, ideally in the voluntary, charity or advocacy sector.
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Understanding of media landscapes, both mainstream and community-based, with an awareness of LGBTQ+ and/or faith-sensitive contexts.
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Knowledge of reputation management and crisis communications.
Personality:
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Confident communicator with strong interpersonal skills.
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Ability to represent Hidayah with professionalism, sensitivity, and integrity.
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Friendly, enthusiastic, dedicated, and committed to Hidayah’s mission and values.
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Creative thinker who can identify innovative ways to promote Hidayah’s work.
Personal Skills:
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Strong writing and editing skills for creating press releases and media content.
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Ability to develop and maintain positive relationships with external partners.
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Understanding of confidentiality, safeguarding, equality and diversity in communications.
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Ability to respond to media challenges and opportunities with diplomacy and care.
Administration Skills:
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Organised and methodical in managing media contacts and communications records.
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Competence in using email, social media platforms, and shared systems such as Google Drive.
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Ability to draft reports on PR activity for Board meetings.
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Familiarity with digital tools to track media coverage and public engagement.
How much commitment is required?
We are flexible around your own schedule. One average the role will require 2-4 hours per week. The following commitments are in place for all Hidayah volunteers:
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To be available for media requests or to coordinate timely responses as needed.
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To support Hidayah events through PR activity and promotion.
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To help with fundraising efforts by securing media coverage for campaigns and initiatives.
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To check and respond to PR-related emails promptly.
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To maintain clear records of media engagement and press materials in the organisation’s shared systems (Google Drive).
Our mission is to provide support and welfare for LGBTQI+ Muslims
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a volunteer who would like to play a role in helping others to express themselves through writing. Would you like to support others to use their imagination to portray a message?
Creative writing is a great way to express yourself using your own creativity and imagination through story telling or poetry. It is an opportunity to reflect on your own experiences and put it down on paper. Creative writing has been shown to improve emotional and mental well-being. Through creative writing, we can gain insight into our emotions, develop self-expression and communication skills, cultivate empathy and understanding of others, boost our imagination and creativity.
What you will be doing
- Lead and facilitate a weekly Creative Writing Group, encouraging participants to explore their thoughts and feelings through writing exercises, prompts, and storytelling.
- Guide a subsequent Feelings Forum where participants can share and discuss emotions sparked by the writing session or current experiences in a respectful and supportive atmosphere
- Foster an inclusive, non-judgmental environment where all voices are heard and valued
- Maintain confidentiality and adhere to the organisation’s safeguarding and mental health protocols
- Prepare session materials and adapt activities to meet the needs of diverse participants
The skills you need
- Prepare session materials and adapt activities to meet the needs of diverse participants
- Excellent communication and interpersonal skills, with sensitivity to mental health challenges
- Ability to facilitate group discussions and manage diverse emotional responses constructively
- Patience, empathy, and a non-judgmental approach.
- Training or experience in mental health, counselling, social work, or a related field is advantageous but not essential
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer your time by supporting to create positive and inspiring environment for people in crisis to live in and take part in activities and receive support.
At Hestia we have a PIPEs programme, which focuses on expanding our ‘Psychological Informed Physical Environments’ approach across our accommodation-based services. This approach centres the needs and choices of the people who use our services, believing that their contribution creates a conducive environment which supports recovery. Ensuring that our indoor and outdoor spaces at Hestia are PIPE through design, supports people to feel physical and emotional safety, to support them to rebuild their life beyond crisis and allows us to consider the needs of different groups people we work with at Hestia.
What you will be doing
- The setting layout is meaningful for different groups and for the desired interaction
- It is a looked after, organised, tidy, a comfortable and positive space for all to use
- There are spaces to speak in confidence with staff, but all other spaces are shared with everyone who visits the space
- An atmosphere is created that is conducive to health and wellbeing
- To inspect the environment and assess whether it meets a set criteria
- To provide written or verbal feedback on review of the visit
- To take part in review and training sessions, to support continuous development of the PIPE programme
- This role is open to volunteers and people who use our services and would like to volunteer their time. We are also looking for volunteers to also support people who would like to get involved in this role but feel less confident finding the Hestia locations. As part of the role, you may be asked to meet another volunteer at a certain location such as a train station and accompany them to the service
The skills you need
- Good communication skills; written and verbal
- An interest in interior design or designing warm, friendly and welcoming spaces
- Calm and patient approach
- Understanding of confidentiality
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to local service providers and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a world without barriers.
What you’ll be doing:
• Giving talks to groups of people to raise awareness of sight loss in your local community by sharing your story to audiences, for example, local businesses, community and voluntary groups.
• Delivering Talks to raise awareness of RNIB services as a trusted source of support for blind and partially sighted people
• Representing RNIB as an Ambassador for the Community Connection service
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in presenting and sharing your story with an audience.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Month
Key requirements
- 1 reference
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • Lived experience of issues affecting blind and partially sighted people • Be comfortable speaking to different audiences to share your story, or a willingness to try with our support. • Able to communicate effectively. • Have an outgoing, friendly approach to meeting new people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.
What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
• A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires 1 reference
Location
Region
- North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be the new Chair of CPRE Buckinghamshire (one of the branches of CPRE – the Countryside Charity)? Do you care about your local community and environment?
We have a long and successful history of campaigning on items that matter to the local area – canvassing, prompting and lobbying local authorities, Councillors and MPs. In doing so, we have been able to ensure that the views of the people who depend on, work on and cherish the Buckinghamshire countryside are reflected in local decision-making.
The Chair role will suit someone living in Buckinghamshire or the Milton Keynes area, who has a keen interest in the countryside and is excited by the prospect of helping to direct the future of CPRE Buckinghamshire over the next 5–7 years. It is an exciting time to join our team, as CPRE nationally is celebrating 100 years in 2026; you can be involved in making plans as to how we will celebrate this with the Buckinghamshire community through various events and activities.
You will help to:
- direct our important campaigns, engaging the local community and raising awareness of the issues that the countryside faces
- lead our Trustee board, and recruit new Trustee members
- increase our membership, so that we can continue to do the work we are doing
- expand our team of volunteers, so that we can widen and increase the work that we do
- liaise with stakeholders and partners, and forge new partnerships
- ensure that we as a charity meet our legal requirements, adhering to our governing document, and have the necessary policies and resources
- nurture and shape the future of CPRE Bucks.
We estimate that the time commitment will be around 1 day a week, although this is variable and dependent on activities. You can of course do more if you wish! Our team works and meets remotely most of the time, but occasional travel may be necessary – to attend CPRE Head Office in London, for example.
This is a volunteer role in which you can really make a difference. We welcome applicants of any age, gender and background.
CPRE Buckinghamshire is an environmental charity dedicated to protecting the countryside.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.
What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.
What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies
In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers
How often will I be needed?
- 4 Hours per Month
Key requirements
- This role requires 1 reference.
Location
Region
- Scotland
Who this opportunity will suit
- This role is reserved for blind and partially sighted applicants
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers offer people a place to keep warm, charge phones and enjoy a hot drink or meal. Could you be a friendly face in the community this winter? Training and support is provided. The Break Room is a welcoming, free space at T&T2 in Surrey Quays Shopping Centre.
Volunteering with Time & Talents provides fantastic opportunities to connect with your community, build your skills, and even make new friends! We provide induction, training and continuous support, alongside opportunities to meet other volunteers.
In the first instance, please get in touch here and we will send you our online application form!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer HR & Volunteering Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of people to transform lives?
Do you want to lead the recruitment, onboarding, and retention of volunteers who will unlock opportunity, resilience, and dignity for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer HR & Volunteering Manager—a visionary leader who will design and oversee a world-class volunteering programme. This is not just administration; it is stewardship of human potential, ensuring every volunteer feels valued, supported, and inspired to make lasting impact.
Your Role
As HR & Volunteering Manager, you will:
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Lead on the recruitment, onboarding, and retention of all volunteers.
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Build and manage a world-class volunteering programme rooted in dignity, clarity, and empowerment.
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Develop policies, training, and support systems that ensure volunteers thrive.
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Foster a culture of belonging, recognition, and resilience across our charity.
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Be the architect of our volunteer movement—ensuring every role contributes to transformation.
Why Join Us?
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Impact lives: Every volunteer you recruit multiplies the reach of our mission.
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Grow together: Leadership in HR and volunteering is a journey of shared strength and discovery.
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Belong: Join a warm, empowering community of volunteers across the UK.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as HR & Volunteering Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
Unlock YOUR Potential
- BREAKING BARRIERS
- UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for detail-orientated, proactive people who’d like to use their research or writing skills to help strengthen our funding applications and impact reporting.
As a Research and Bid Support Volunteer, you’ll help identify funding opportunities, gather data and evidence, and support the preparation of grant proposals. You’ll also assist with compiling feedback and monitoring information that helps us demonstrate the difference our work makes.
This role is ideal for someone who enjoys research, analysis and writing and wants to gain experience in how charities develop projects and secure funding.
What You’ll Be Doing
- Researching grant opportunities that align with our programmes and priorities
- Helping gather data, statistics and community evidence to support funding applications
- Reviewing funder guidelines and eligibility criteria
- Assisting with drafting or formatting sections of funding proposals
- Collecting quotes, case studies and outcomes to demonstrate impact
- Supporting report preparation and data organisation for monitoring and evaluation
Skills and Qualities We’re Looking For
- Strong written and research skills
- Attention to detail and ability to analyse information clearly
- Organised and methodical approach to work
- Confidence using digital tools and online databases
- Interest in community development, funding or project design
- Discretion when handling sensitive or confidential information
What You’ll Gain
- Experience contributing to real funding applications and impact reporting
- Insight into charity fundraising, project development and evaluation
- Opportunities to build research, analysis and writing skills
- The satisfaction of supporting projects that bring lasting community benefits
About Us
We are a community-led charity tackling poverty at its root by empowering people and communities to overcome barriers and build sustainable futures.
Our programmes support children, young people, adults and families through education, employability, wellbeing and social inclusion activities that promote confidence, connection and opportunity.
Safeguarding and Inclusion
We are committed to safeguarding and promoting the welfare of children, young people and adults involved in our work.
Safeguarding training will be provided for all volunteers and a Disclosure and Barring Service (DBS) check may be required for this role.
We welcome volunteers from all backgrounds and will make reasonable adjustments to support participation wherever possible.
A catalyst for overcoming poverty at its root by empowering marginalised people and developing sustainable communities.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Mentor – Make a Difference in a Young Person’s Life
What if one hour a week could change a young person’s life - and yours too?
About Us
MAPS Mentoring is an award-winning early-intervention project that supports vulnerable children and young people in the London Borough of Sutton. Our dedicated volunteers provide a safe, supportive space for young people facing challenges such as low self-esteem, difficult family relationships, abuse, bereavement, or self-harm. Through mentoring, we empower mentees to unpack their experiences, build confidence, and find their voice.
About the Role
We’re looking for Volunteer Mentors to join our MAPS Mentoring team. As a mentor, you’ll meet with a young person in Sutton for 1-2 hours weekly for up to a year. Meetings are flexible and can take place in the evenings, weekends, or during the week for our older mentees, or for in-school mentoring.
No prior experience is needed - just a genuine desire to make a difference in a young person’s life.
With a budget provided for food, drinks, activities, and travel, you and your mentee can choose what to do together. Whether it’s casual coffee chats, dog walks, or saving up for more adventurous outings like GoKarting, Thorpe Park trips, or even indoor skydiving, the choice is yours!
What We’re Looking For
Excellent communication and listening skills
Empathy, patience, and the ability to build trust
Sensitivity and understanding of the challenges young people face
A positive attitude and reliability
Commitment to meeting with a mentee weekly for up to a year
Willingness to undergo a DBS check and attend a full day of training
Prior experience working with young people is welcome but not essential
Why Volunteer with MAPS?
Make a lasting impact on a young person’s life
Gain valuable skills in mentoring and communication
Be part of an award-winning, supportive team
All expenses (food, drinks, activities, and travel) are covered
Ready to Get Started?



