Events manager jobs in canary wharf, greater london

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Funded by the Department for Education, the National Peer Support Service for England is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and over two years of delivering a national service that has set up 145 new groups.

This role is community-based and focuses on engaging kinship carers, bringing them together to form peer support groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.

You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.

About you

We are seeking a dynamic person located in or close to Greater Manchester, and willing to travel into priority areas across the North West of England who possesses the drive, passion, and skills to: 

• Establish new peer support groups across a diverse range of communities 
• Supervise a small team of Peer Support Development Officers 
• Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives 
• Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community
• Support the sustainability of existing Peer Support Groups, taking the lead from the Hub (our network support Team)
• Keep precise records to create reports, extract learning, and share key insights throughout Kinship, enabling the organisation to enhance our services and products continuously

In the role of Senior Peer Support Development Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers. 

You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey toward sustainability.

An essential requirement of the role is to be a driver with access to a vehicle for work purposes.

Essential requirements include:

• Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
• Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
• Experience developing peer support communities.
• Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.  
• Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.  
• Evidence of delivering training/support to volunteers, 
• Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.  
• Understanding of safeguarding particularly around vulnerable families.  

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages for the attention of Deborah Fox. Please include your notice period and earliest availability to start in your cover letter.

• Application deadline:      11.59pm, Thursday 26 June 2025
• First interview:                 We will hold ongoing online first-round interviews as we receive applications. Final interviews will be held face-to-face in Manchester on Thursday 3 July 2025

Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!

SUMMARY

Position Title:  Operations Lead

Level: Level 4

Salary: £31, 320 - 36, 720 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton,  London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)

Contract: Part time (32hrs/weekly),  fixed-term contract for 2 years, with potential for extension and role expansion.

Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date:  As soon as possible (potentially August)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.

We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will become a key member of the Finance, HR & Operations Team, including but not limited to:
   1. Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
   2. Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
   3. Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
2. You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
   1. Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
      • Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
      • Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
      • Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
      • Being the main point of contact for building contractors.
      • Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
      • Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
      • Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
      • Ensuring the space is well-stocked, and holding our procurement practices 
      • Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
      • Supporting the Community team in holding overall safety practices for the Liberation Centre 
   2. Provide Support on TAA IT infrastructure, to include but not limited to:
      • Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
      • Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
      • Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
      • Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
      • Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
      • Managing our trello project management tool.
      • Leading on tech repair via apple support or penelope for the staff team
   3. Provide HR support, to include but not limited to
      • Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
      • Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end. 
      • Support with Office induction for new starters.
      • Supporting with planning social events.
      • Supporting on tech off  boarding for staff leaving
   4. Provide M & E Support, to include but not limited to
      • Coordinating and supporting the implementation of  monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
      • Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
   5. Provide Finance Support, to include but not limited to:
      • Be the main point of contact for our day to day Host finance administration. 
      • Supporting our team with generating sales invoices.
      • Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
      • Processing invoices and expenses in a timely and accurate manner.
      • Supporting fundraising team with gift-aid reconciliation.
3. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
   1. Embody our commitment to social and economic justice
   2. Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
   3. Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
   4. Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
   5. Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest 
4. Governance and Compliance
   1. Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
   2. Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

  IDEAL SKILLS & EXPERIENCE  

• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any

form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES  

• • Closing Date: The deadline for applications 27th June 2025 by 10am.

Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

Job title: Senior Development Manager 

Location: London/hybrid

Reporting To: Head of Development 

Contract: 9months FTC (mat leave cover)

Salary: £45,000

Date Closes: Monday 23rd June

Careers4Change is delighted to be supporting The Social Change Nest in their search for a Senior Development Manager (mat leave cover).

Role Purpose:

The Social Change Nest is going through a very exciting growth period and since our Head of Development is going on maternity leave for 4 months from September we are looking for somebody who can join our growing team as soon as possible. The Senior Development Manager will contribute to our FY25/26 income targets and cover part of the functions of the Head of Development while she’s on leave. The Head of Development manages the Development team, which covers the business development, marketing and communications functions, and works with the CEO to ensure that the organisation grows in a strategic and balanced way.

The Social Change Nest is onboarding and supporting hundreds of new groups every year and we are working closely with funders across the UK and worldwide, helping them move large amounts of funding to unincorporated movements at the frontlines of social change. We are spending more time than ever raising awareness on how capital flows impact the ability of communities to create change, and how we can hack the system to enable more money to flow in an equitable way to unincorporated movements.

We are looking for somebody who is excited about all this and ready to hit the ground running. We are in the middle of a large capital raise, so we would like the ideal candidate to join the team as soon as possible to work closely with the Head of Development and the CEO, as well as the rest of the Development team, for 3 months, before the Head of Development goes on maternity leave. The Senior Development Manager will then take over part of the team support responsibilities of the Head of Development and share responsibility for the income targets with the CEO for the months that the Head of Development is on leave.

About the Social Change Nest

At the Social Change Nest (SCN), we’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers – like bank accounts and legal structures – that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency.

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years.

How We Work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities.

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together.

The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.

Key Responsibilities:

 June/July to Aug 

• Work closely with the Head of Development to deliver our Development strategy for the financial year FY25/26:
  • Identify and secure new funding opportunities with clients, creating tailored proposals to appeal to funder appetite and needs.
  • Deliver high-quality bid proposals and pitch documents to support business growth.
  • Develop and implement client management and engagement strategies, including our philanthropic networks, enhancing relationships and delivering value.
• Quickly build strong rapport with funders and community groups to ensure effective implementation of our strategy.
• Get familiar with our processes and identify opportunities to support and collaborate with other members of the Delivery team and other teams across the organisation:
  • Analyse and present HubSpot data to inform strategic decisions and refine our offering.
  • Manage budgeting processes and prepare essential documentation for pitches and contracts.
  • Support on the delivery of our strategic communications and marketing plans.
  • Support the integration of Development with other departments.

September to December

• Continue carrying out the responsibilities outlined above, more independently without the Head of Development:
  • Oversee the business development pipeline, ensuring its effectiveness and alignment with our strategic goals.
  • Identify new development opportunities in line with the targets for the financial year, ensuring our pipeline stays healthy.
  • Be an ambassador for the Social Change Nest, representing the business at industry conferences, events and workshops and grow strategic partnerships.
• Step in to support the team strategically where required:
  • Oversee and contribute to external communications and marketing campaigns.
  • Support and line manage members of the Development team, as required, in the Head of Development’s absence. The team of 4 works across business development, communications and marketing.

January and February

Ensure a smooth transition and handover of relationships as the Head of Development comes back into post after maternity leave.

Skills and Experience:

• Proven business development expertise in the philanthropic sector with a track record of winning new business and able to apply these skills to enhance our business development strategies.
• A good understanding of the philanthropic and grant-making sectors in the UK, Europe and the USA, ability to use this to enrich our strategies and client interactions.
• Able to use your knowledge and skills to identify and seize opportunities for growth through partnerships, projects and clients.
• Numerate and adept at analysing data to derive insights that guide business planning and strategy.
• Outstanding customer service skills, both proactive and reactive. Your reliability, trustworthiness, and ability to respond to our clients’ needs set you apart.
• Excellent pitch and bid-writing skills with an ability to craft compelling proposals that resonate with our target audience, including design and pricing.
• Capable of anticipating and evaluating the potential risks and returns of projects and able to assess risk as part of the process.
• Experience in managing complex work strands and coordinating across different teams, demonstrating your leadership skills and strategic awareness.
• Excellent interpersonal skills and a confident communicator. You excel in bringing people together to achieve shared objectives.
• Experience mentoring and supporting team members.
• An advocate of Diversity, Equity, and Inclusion.
• A demonstrable commitment to serving underrepresented groups in the UK or abroad.

 Please send your CV and Responses to Questions to Careers4Change - as described on the Careers4Change website. 

• Job Title: Secretary
• Civil service pay grade equivalent: 6/7
• Employer: Public Chairs’ Forum
• Salary: £65,000 per year
• Post: Secondment (up to 24 months)
• Location: London / Hybrid
• Work pattern: Full time or part time (min. 3 days)
• Closing Date: 19 June 2025

This is a hugely exciting time for the Public Chairs’ Forum (PCF) and Association of Chief Executives (ACE) as we seek to assign someone to take up this national role and lead the Secretariat for the next two years.

The Secretary leads the Secretariat in driving membership and diversifying income sources for our two unique networks of public body leaders and ensuring members receive an outstanding membership experience. The Secretary will help us to celebrate our member’s achievements as part of our 20th anniversary in 2026/27.

If you are interested in building your skills and networks, and are motivated to influence change across public bodies, the role of Secretary could provide the perfect leadership development opportunity for you.

Supported by our ambitious and highly-respected boards, we’re growing our membership networks and partnership opportunities as we expand our offering and reach with our new annual programmes bringing insight, support and inspiration for executives and non-executives of UK public bodies.

You will work with some of the most prominent figures in UK public and civil service. You will bring experience of developing and shaping engagement with leadership, with the energy to continue to nurture and grow this organisation, bringing its diverse membership with you.

It’s likely that you’ll be familiar with public bodies, but that’s not what’s really important. If you’re experienced at shaping events and developing leadership programmes, perhaps you’re also creative, tenacious and entrepreneurial, then we’d love to hear from you.

If you’d like to apply for this post, please send your CV and a covering letter, describing in under 500 words how you meet each of the criteria listed in the job and person specification.

If you’re shortlisted, we will contact you via email to arrange a time for an interview. We expect to hold interviews Monday 30 June 2025.

We believe in a world where no child ever has to live on the streets.

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

About the role

We are looking to recruit a Youth Outreach Worker in London for a new role within our UK Safeguarding on Transport Programme. This is a 12-month outreach pilot engaging and safeguarding young people in and around Waterloo Station, helping identify and safeguard young people under 18 years at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role does involve working regular unsociable hours including evenings and weekends.

You will be working to identify and  safeguard young people alongside trained volunteers and by engaging with key partners such as Southwestern Railway (SWR) Met Police, Southbank Staff, Train Operators, Youth Service and other local stakeholders.

You’ll play a key role in the development of our UK Programme and part of a dynamic team delivering Railway Children’s programme in the UK.

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

• Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
• Pension. We offer a pension contribution of 6% of annual salary.
• Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
• A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
• Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

What we’re looking for

You will have experience of successfully engaging and supporting young people and families as well as experience of working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

Alongside this you will be able to work effectively with partners to safeguard young people, who can work with 3rd sector groups and the local community.

You will have completed relevant training, experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.

A full person specification can be found in the job pack.

Application notes

Closing date: Sunday 16th June 2025 at 5pm

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

About Twins Trust

Twins Trust is at the heart of the multiples’ community, supporting families with twins or triplets, influencing the healthcare system and campaigning on behalf of our community.

Multiple birth families face unique challenges and we’re there for them, every step of the way. With over 40 years’ experience, we tailor our services to our families’ needs. 

Twins Trust has over 15,000 members who access our amazing community, information and courses and exclusive discounts.

High Value Partnerships Manager (Corporate and Trusts)

This is an exciting opportunity to join an ambitious and talented fundraising team

We are looking for an experienced Trust and Corporate Manager - to be known as a High Value Partnerships Manager - to join our small and friendly fundraising team. You will be responsible for driving our strategy for fundraising from Corporate Partnerships and Trusts & Grants, both of which are already well-established income streams with lots of great potential. You will also use your experience to identify, attract and win new partnerships.

Contract: Permanent
Hours:30 hours per week (negotiable for the right candidate)
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!) We are great at making jobs work around life.
Salary: £35,000 - £37,000 (pro rata)
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine. Occasional travel to partner meetings will also be required.
Closing date: Extended to 12th June
Interview dates: First-round interviews will be virtual and take place in early June

Purpose of the role

• Accountable for winning and delivering partnerships with Corporates and Trust & Grants, with support from a Fundraising Officer
• Secure new partnerships that are vision-aligned, with a focus on multi-year grants/contracts
• Research and develop a strategy for growing our High Value income, whilst providing excellent relationship management, delivery and reporting to those we’re already working with
• Line manage a Fundraising Officer who will provide support to implement your fundraising strategy
• Work with the Head of Development and Senior Management Team to identify opportunities across the charity to fundraise for and demonstrate the impact of our work to partners
• Work with the Membership team to maximise opportunities with brands to offer discounts to Twins Trust's members

Ideal candidate

The ideal candidate will have experience in developing and implementing a strategy for High Value Partnerships. They will be able to demonstrate how they have researched and negotiated partnerships and/or submitted funding applications, providing excellent stewardship and creating meaningful partnerships that lead to long term support and therefore sustainable income.

Person specification

Essential

• Experience of creating and delivering a High Value strategy
• Experience of the full fundraising pipeline, including researching, cultivating and securing multi-year 5 or 6 figure donations from Trusts, Foundations or Corporate Partnerships (experience of both income streams a plus)
• Excellent relationship building skills up to a senior level
• Ability to project manage the delivery of partnerships including impact reporting
• Experience working in a CRM and analysing data to inform decision-making (Microsoft Dynamics experience a plus)
• Excellent communication skills and attention to detail
• Able to collaborate with a team of various disciplines or work independently as required
• Enthusiasm for the issues we work on

Desirable

• Line management or mentoring experience
• Working understanding of admin processes relating to fundraising
• The ability to demonstrate a commercial mindset
• An understanding of GDPR in relation to fundraising

35 hours a week: Flexibility available to structure around evening/afterschool hours and weekend sessions

Hybrid role (working from the office in Morden, home and in other locations)

We are looking for an outgoing and self-motivated individual to help drive and develop vision, mission and strategy to progress the youth work of both the Schools and College Pastors initiatives under the Ascension Trust umbrella and as lead for the Synergy Network.

The focus in this role:

• Coordinating and supporting the Schools and College Pastor initiatives and developing strategies to grow and strengthen the work of our teams and also to promote the network and collaborations with other organisations.
• Enthuse and engage with stakeholders who want to work to combat serious youth violence, including faith groups, police and public sector.
• Develop and implement a future strategy for School and College Pastors and the Synergy Network.
• Develop funding bids for future initiatives such as the prevention of serious youth violence, working with the Youth Endowment Fund, Violence Reduction Units, and developing funding streams for the School and College Pastor initiatives with appropriate funding bodies.
• Develop vision, strategy and training for growth in new and existing initiatives.
• Develop and maintain a communications strategy for the Synergy Network, including events organisation, website and social media maintenance.
• Support the Synergy Network board by organising events, maintaining the website and social media platforms.
• This is a role that allows for flexibility and creativity in approach with training and support available to grow the individual in post.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Working two days per week, the role ensures the smooth running of core finance processes, including bookkeeping, payroll coordination, and management accounts. A key focus of the role is to maintain continuity of financial procedures and documentation to enable a smooth handover and seamless return for the permanent postholder.

Key responsibilities and duties

• Finance operations

  • Process and file accounts payable and accounts receivable invoices

  • Update financial records with financial data

  • Keep accurate records for all daily transactions

  • Reconcile bank statements

  • Coordinate with payroll provider to ensure timely and accurate payroll processing

  • Oversee Gift Aid records and claims

• Financial management

  • Prepare quarterly management accounts including balance sheet, profit and loss and cashflow statements

  • Prepare the Centre’s quarterly financial health metric document to report to the Board of Trustees

  • Support end of year accounts and participate in financial audits as required

  • Assist with budget reforecasting

  • Support the General Manager and Treasurer with long-term financial planning

  • Track expenditure against grant budgets and support preparation of funder financial reports where required

• Financial controls

  • Review and implement financial policies in line with our finance procedures manual

  • Identify opportunities for improving finance systems and processes.

While the role can be remote, the successful candidate will be required to come to the Centre to meet the team in person at least once a month on a Thursday.

About the London LGBTQ+ Community Centre

The London LGBTQ+ Community Centre is an award-winning charity launched by a team of volunteers in 2017. In December 2021 we opened our first physical space in London's bankside.

Our mission is to provide London with a sober, intersectional, intergenerational, community centre and café where all LGBTQ+ people feel welcome and supported, can build connections, and flourish. Our vision is for a more connected, belonging and thriving LGBTQ+ community in London.

In 2024, the Centre was visited by over 13,500 people, we hosted 700 events joined by 9,500 participants.

Join Us in Making a Difference at Marie Curie
Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.
Your Role in Our Vision

Over the next year, Marie Curie is gearing up for a game-changing, large-scale event - being the London Marathon Charity of the Year for 2026. This is more than just an event - it's a high-energy movement designed to skyrocket our brand visibility and raise vital funds for people facing terminal illness.

In this role, you will:

Leading the Marketing
- Take the reins on developing and delivering our marketing and engagement strategy to smash event goals.
- Work hand-in-hand with stakeholders at Marie Curie and our corporate partner to build something unforgettable.
Building the Hype
- Co-create a powerful social media strategy that spans both brands.
- Drive media coverage with our PR team and agency, securing headlines and hearts.
- Team up with our celebrity crew to bring some star power into the spotlight.
Telling Powerful Stories
- Gather compelling stories, create emotional content, and make sure every piece of communication hits home.
- Work closely with our internal teams to bring the brand and partnership to life in everything we do.
Owning the Brand
- Develop the event's visual identity and voice across all channels.
- Be the brand guardian, making sure every message reflects our purpose and passion.
- Collaborate with creatives, designers, and agencies to deliver on-point assets every time.
- Actively committed to Marie Curie's values, role models behaviours with authenticity and purpose.
Driving Digital Impact
- Integrate campaigns across channels for maximum reach and return.
- Track, measure, and fine-tune activity to ensure we're delivering real results.
What you will need
- Proven ability to plan and deliver strategic integrated marketing campaigns across channels.
- Excellent influencing and stakeholder management skills
- Plan and deliver activity involving multiple stakeholders, taking into account different considerations and views and using strong judgement and initiative to problem solve as needed.
- Best practice marketing, digital and PR principles

- Project management experience

Please see full job description here

How to Apply
Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.
Application deadline: Wednesday 11th June 2025
Salary: £35,530 - £39,474.00 + LW up to £3,500 (where applicable)
Contract:Full Time Contract Role - 12 months
Location: Hybrid/Homebased with occasional travel into Embassy Gardens London

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Salary: £38,000 - £43,000

Contract: Full-time, Permanent (35 hours/week)

Location: Remote working

Closing date: 11 June

Benefits: Fully flexible working pattern over 5 days, 2 Wellbeing days per year, 4% employer pension contribution

We have a wonderful opportunity for a Corporate Partnerships Manager (New Business) to join the RNID, the national charity supporting more than 18 million people in the UK who are deaf, have hearing loss or tinnitus. You’ll be working in their small and ambitious corporate partnerships team reporting to the Senior Corporate Partnerships Manager. 

As part of this exciting role, you will lead the creation of compelling partnership propositions, build and nurture relationships with prospective partners, inspiring them by demonstrating the value and impact of partnering with RNID. You will manage RNID’s consultancy programme with businesses, as they continue to make a meaningful impact for people who are deaf, have hearing loss, or tinnitus.

To be successful as the Corporate Partnerships Manager (New Business) you will need:

• Proven experience in securing corporate-charity partnerships, with a track record of securing multiple new business deals worth five to six figures or more.
• Strong pitching, presenting, and high-quality proposal writing skills.
• Confidence in representing a charity at external events and speaking engagements.

If you would like to have an informal discussion, please speak to Heather.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

At the Alliance for a Cavity-Free Future (ACFF) we are dedicated to helping the billions of people worldwide suffering from untreated caries. This suffering disproportionately affects people from disadvantaged population groups and costs the global economy an estimated $245 billion USD.

We work for better oral health for all through a number of interconnected programmes including advocating at global conferences and meetings, local groundwork throughout 28 volunteer Chapters, designing and recommending better oral health policies for national governments through our Policy Labs and more.

We are looking for a freelance Director of Operations and Finance to work for an average of 4 days a week for a total of 180 days a year. They will be part of the senior leadership team alongside the Chief Strategy and Advocacy Officer and the Chair of the Board of Trustees.

Key Responsibilities

Leadership and Strategy

● Deliver our Operations and Finance KPIs as outlined in the Charity’s strategy; as well as being jointly responsible for the successful implementation of the full strategy.

● Lead and shape the Operations department, making sure it’s fit for purpose and maximising resources.

● Work collaboratively with senior management to maximise the success of the charity.

● Work closely and liaise regularly with the Chief Strategy & Advocacy Officer

● Work closely with the Chair of Trustees to ensure sound charity governance and compliance with HMRC and OSCR regulations.

● Ensure sound risk management strategies are in place.

● Manage the finance and operations input to grant bids and negotiation meetings.

● Liaise with external solicitors for advice to the Board.

● Project and logistics management, e.g for events and meetings

Finance

● Set and manage the charity’s annual budgets, supporting senior management in the process

● Report regularly on the charity’s finances, tracking the charity’s income, expenditure and reserves, and liaising with the Board of Trustees.

● Oversee the Charity’s bookkeeping and payroll; input journals as needed and closely monitor cashflow.

● Manage the end of year accounts and audit process, liaising with the external accountants.

Operations, IT and Data

● Manage the office and future office needs

● Manage the technology and data strategy, keeping staff tech secure and up to date, and acting as key liaison with third parties

● Be responsible for upholding our data privacy obligations. Work in partnership with senior management and charity lawyers to ensure GDPR obligations are followed, data security and use of data for internal and external reporting

● Oversee the efficient usage of our database, systems and key platforms (including Xero, Wordpress, Microsoft Office Suite) ensuring we are collecting and analysing relevant data in line with our goals to grow income and impact, ensuring proportionate resourcing and training

● Leadership of ad hoc Operations as required.

People Management

● If needed, oversee the recruitment of new staff, coordinating the process managing the staff journey including inductions, staff surveys, annual reviews, and exits.

● Oversee the communication with and distribution of work with freelancer and contractor staff.

● Maintain our policies and staff handbook, researching and writing/updating policies as required.

About you

Essential Criteria

● Must have a comprehensive knowledge of relevant systems, processes, policies, and procedures involved in the effective management of not-for-profit organisations.

● Demonstrable experience of financial management including, but not limited to, budget creation and reprofiling, forecasting, financial strategy, payments and invoicing, reconciling cashbook and bank accounts, VAT submission, and working with accountants on annual accounts.

● Requires possession of, or ability to quickly acquire specialist or professional knowledge of dental caries, and engagement in appropriate professional activities to keep knowledge base and skills up to date and develop them further.

● Ability to communicate effectively with a global stakeholder base.

● Ability to influence the strategic direction of the organisation and collaborating on the development and implementation of global impact strategy.

● Able to decide own pattern of work, manage own workload and resources.

● Requires the ability to use own judgement, creativity and initiative to resolve complex problems (for which an immediate solution might not be clear).

● Able to take both collaborative and independent decisions that have implications on their own work and that of others and have global, complex and long-lasting impact.

● Ability to advise others on recommended actions, including the creation of guidance documents and training procedures as well as introduction of new policies.

● Able to act independently in order to adapt the service offered based on research and investigation of the needs and requirements of stakeholders

Desirable Criteria

● Have an understanding of international development and sensitivity for ensuring appropriate and effective relationships are built across cultural and geographic barriers.

● Experience running communications campaigns using social media.

● Experience with Xero finance management software.

● Experience with Microsoft 365, especially Excel, PowerPoint and Word.

Applications

Please apply by submitting a CV (no more than two A4 pages) and Supporting Statement (no more than two A4 pages) addressing your suitability against the Essential and Desirable Criteria.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
   

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
   

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000.

• Permanent and full-time

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
   

• Home based with some travel to schools and colleges in your region.

• Start date: as soon as possible, though we will be flexible for the right candidates.
   

• To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) on Monday 9th June 2025.
 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 16th June 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Job Purpose

You will facilitate volunteering opportunities and embed lived experience insight and involvement across Glass Door, driving us toward our vision where no one sleeps on the streets of London.

· Volunteers power our services – bringing the time, skills and energy that keep services running.

· People with lived experience shape how those services are designed, delivered and improved.

Your job is to champion, organise, integrate and embed the contribution of both groups so their impact is felt in every corner of the organisation.

Job Responsibilities

What You’ll Do

· Ensure volunteers and people with lived experience play a clear, positive part in ending homelessness.

· Oversee every volunteering activity: night shelters, triage volunteers, office roles and more; making sure each runs smoothly, safely and inclusively.

· Organise and facilitate the Lived Experience Group, gathering insight, championing its recommendations and embedding their expertise across the charity.

· Work closely with colleagues across all teams, amplifying the voices of volunteers and those with lived experience.

· Champion volunteering across the organisation, showcasing its value and impact on our mission.

Volunteer Management

· Lead the full volunteer journey — recruitment, screening, induction, training, coordination and recognition.

· Produce and keep up-to-date role outlines and guidance so every volunteer understands their contribution.

· Act as the main point of contact for 20+ night shelter Volunteer Coordinators and for triage, office and translation volunteers, handling scheduling, queries and quality assurance while ensure a positive volunteer experience.

· Apply robust safeguarding practice across all volunteer activities.

Lived experience

· Organise and support the Lived Experience Group — schedule meetings, circulate papers, handle logistics, and recruit and onboard new members.

· Lead the charity’s lived experience strategy with the Director of Services and senior leadership, embedding co-production and meaningful involvement throughout the organisation.

· Champion lived experience insight across departments, advising colleagues on how to integrate it into their work.

· Promote trauma-informed practice when involving people with lived experience, modelling respectful and inclusive ways of working.

· Track and report how lived experience insight shapes services, communications and organisational culture, sharing clear evidence with leadership and trustees.

· Build external links with peer organisations and networks to share learning and widen opportunities for people with lived experience.

· Continually review and refine our approach, aligning it with sector best practice and our vision of an organisation shaped by those it supports.

Support others managing volunteers

· Work with teams across the charity to identify and shape new volunteer roles and opportunities where services need them.

· Develop clear role descriptions and guidance so every volunteer understands their purpose and what’s expected of them.

· Provide practical support and coaching to staff who supervise volunteers, promoting consistent good practice.

Volunteer communications

· Respond quickly to enquiries, giving a great first impression of volunteering at Glass Door.

· Write and send the monthly volunteer newsletter, working with the Communications team on wider volunteer related communications.

· Coordinate Volunteers’ Week activities to recognise our volunteers’ contribution.

· Gather and organise volunteer feedback to keep improving our volunteering opportunities and the services they enable.

Support, training and guidance

· Develop, implement and review volunteer-management policies, procedures and processes so staff have clear, best-practice tools to support the volunteers who enable our services.

· Advise colleagues on creating roles, supervising and utilising volunteers, and resolving day-to-day issues.

· Design, produce and deliver role-specific training packages and induction sessions for large volunteer cohorts (for example, 800 night shelter volunteers), ensuring everyone is confident and equipped before they begin.

· Evaluate and refresh training and guidance materials regularly, using feedback, legislation and organisational priorities to keep content up to date.

Quality assurance

· Stay on top of legislation and sector standards; update processes when needed.

· Regularly review the volunteer experience and introduce improvements.

· Aim for a consistent, inclusive and rewarding journey at every stage.

Other

· Uphold Glass Door’s commitment to equality, diversity and inclusion in all you do.

· Carry out any other duties reasonably associated with your role.

Person Specification

Essential

· Empathetic attitude towards people experiencing homelessness and other vulnerable groups, paired with a positive, engaging style that builds trust with volunteers, staff and others.

· Significant experience managing the full volunteer journey — recruitment, screening, induction, training, scheduling, support and recognition.

· An understanding of the value of lived experience involvement and the principles of co-production and co-design.

· Strong knowledge of best practice in volunteer management.

· Strong written and verbal communication skills and confident use of Microsoft Office and databases (e.g. Salesforce).

· Strong organisational and time-management skills

· Ability to build and maintain trusting, supportive relationships with volunteers and the Lived Experience Group.

Desirable

· Lived experience of homelessness.

· Proven ability to champion, facilitate, support and integrate the contributions of people with lived experience.

· Experience facilitating co-production panels or advisory groups involving people with lived experience of homelessness or other disadvantage.

· Professional qualification or recognised training in volunteer management.

· Skilled at designing and delivering training and group sessions.

Other

· Offer of employment subject to a satisfactory enhanced DBS check for adults.

· Availability for occasional evening events or service visits (less than 8 per year) with notice.

· Adherence to Glass Door’s safeguarding policies and procedures.

Ascension Community Trust (ACT) is a much-loved community-based charity in Custom
House, Newham. We deliver Newham District Foodbank (a Trussell foodbank run by ACT
and two community partners), welfare benefits advice, immigration advice, ESOL classes,
work with adults with learning difficulties, as well as work with children, young people and
their families.

Our volunteers come from all walks of life, and their experience includes working with
corporate companies, students, school children, people with lived experience of poverty,
refugees, asylum seekers, and adults with learning difficulties. Our mission statement –
“Enabling the whole community to make the community whole” – means that we work with
all members of our community and promote integration.

We are looking for someone with good interpersonal skills, who can welcome and listen to
prospective volunteers to find out their interests, skills and goals and match them with the
right volunteering opportunity.

You will work two days a week with Newham District Foodbank strategic partners to mobilise
volunteers across our three delivery sites, and one day a week to support volunteer
involvement across the rest of ACT. You will need to be able to think outside the box to spot
opportunities – across all our projects – to invite volunteers to join in with our mission,
whether that’s regular volunteering, one-off projects or using their skills to help us with
strategy or communications.

You will also need to be methodical, making sure references are taken up and DBS-checks
are completed, as well as tracking and recording volunteers’ training. To make this easier
you will help us implement the ‘Assemble’ volunteer management software across Newham
District Foodbank’s three partners.