Evidence and evaluation manager jobs
Role: National Programme Coordinator
Directorate: Operations
Team: National Competitions
Manager: Senior National Competitions Manager
Direct reports: N/A
Role purpose
The purpose of this role is to support the National Programme Team with the implementation of operational plans that deliver successful national skills competitions. This will include supporting the activities and actions relating to the national programme cycle, projects across diversity and inclusion and transfer of global standards to maximise local and national activity in the UK.
Key tasks and responsibilities
· To contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· To support skills competitions that raise standards of teaching and learning and serve as a key vehicle for practitioner development across the vocational education and training sector and the workplace, including Apprenticeship/Traineeships.
· To co-ordinate activities relating to requesting, tracking and quality assuring key documents required from our Competition Organising Partners (COPs), ensuring documents are received within set deadlines.
· To co-ordinate and support the planning and event delivery of national skills competition activity across the UK, including booking travel, venues, accommodation and catering.
· To administer and co-ordinate the local and national projects i.e. Competitor Support Fund, and Evaluations.
· To administer and co-ordinate project plans, reporting, finance, systems, processes (i.e. Quality Assurance) and document management.
· To support improved engagement in skills competitions by all Stakeholder groups and audiences.
· To support the organisation by producing reports and data requests using the organisational database and systems.
· To support the National Competitions Delivery Managers in the organisation of skills competitions, to include administration and research of new skills competitions.
· To co-ordinate and provide support on the implementation of the quality assurance process and ensure that accurate information is recorded at the bi-annual reviews with the COPs.
· To support the recruitment and briefing of volunteers as required for the national competition cycle.
· To organise and support communication with competitors, their organisations and COPs through monitoring the Competitions email inbox, allocating queries to team members and responding to requests for information and providing support to the team in answering queries from staff, external stakeholders and suppliers.
· To maintain and update competition management systems, records and files, handling confidential information in compliance with the organisations procedures.
· To effectively co-ordinate resources (including agencies, suppliers, contractors) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specification(s)/objective(s) and assisting the team with financial processes such as raising purchase orders.
· To support activities/tasks in accordance with the agreed project plan to ensure delivery on time and to budget.
General:
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
· Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
· Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
· Demonstrable experience or qualifications relevant to project coordination or administrative support [E].
· Apprenticeship or other relevant project experience [D].
· Experience of providing support to programmes in the public sector [D].
· Experience of organising events [D].
· An understanding of basic project management principles [D].
Knowledge and skills:
· Intermediate to advanced Microsoft Office suite skills as well as using bespoke software programmes for data reporting [D].
· Highly developed administration skills [E].
· Good verbal, written and presentation skills [E].
· Knowledge of further education, apprenticeships and skills [D].
Personal qualities and attributes:
· Consistently dependable and acts with integrity in all professional matters [E].
· Able to work on own initiative with broad direction [E].
· Able to contribute to solving problems by offering practical or innovative approaches [E].
· Possess a strong work ethic and desire to achieve results [E].
· Flexible in working methods and ideas [E].
· Able to work collaboratively with others and contribute positively to team outcomes [E].
· Demonstrates commitment to the organisation’s mission and can support and encourage others [E].
· Respect for diversity and inclusion with practical ideas for their implementation within the scope of the post [E].
Special circumstances:
· Prepared occasionally to work outside normal hours [E].
· Prepared to travel within the United Kingdom [E].
· Able to spend time away from home [E].
Summary of terms and conditions
· Permanent.
· The salary for this role is £28,000.
· WorldSkills UK offers a maximum employer’s contribution to your pension of 6% of your basic salary, on the condition that you make an employee contribution to your pension of at least 3%. You may choose to contribute a higher percentage of your salary to your pension, subject to statutory limits.
· Group Death in Service (Life insurance) 3 x annual salary.
· Health Care Cash plan.
· Normal place of work is Third Floor, 52-54 St John Street, London EC1M 4HF. This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
· Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, with suitable candidates.
· 25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
· The post is subject to six months’ probationary period with two weeks’ notice during the probationary period and one month thereafter.
· The offer of appointment will be subject to satisfactory references.
· Salaries are paid monthly by direct transfer on or about 21st of the month.
How to apply
WorldSkills UK is committed to making appointments on merit by fair and open processes and use a blind recruitment approach. Please ensure that you submit your application in Word (curriculum vitae and cover letter) to help us in this process.
Applications should be submitted by email and must include:
· Curriculum vitae outlining your full career history. Please remove any identifying information to support our anonymised recruitment process. This includes your name, email address, date of birth, nationality, languages spoken other than English, photographs, and links to personal profiles (e.g. LinkedIn). Applications that contain identifying information in the CV may not be considered.
· Supporting statement outlining your suitability for the role, addressing the points listed in the role description and person specification. Throughout the recruitment process we will be looking for clear examples and evidence of your experience, knowledge and skills.
· Separate document containing your name, contact details (email and phone number) and confirmation of your right to work in the UK.
Interview process and timeline
It is intended that the interview process will have two stages:
· Stage 1 – online via MS Teams. The interviews will be held on Wednesday 15 April 2026.
· Stage 2 – in person. Candidates progressing to the second stage will be invited to attend an in-person interview at our office: Third Floor, 52–54 St John Street, London EC1M 4HF. This stage of the interview process will take place on Wednesday 22 April 2026.
Candidates will be asked to complete a 30-minute interview task, the details of which will be provided to those invited to the interview.
Reasonable adjustments will be offered to all candidates during the recruitment process. For further information please contact our Senior HR Manager.
Application deadline
The deadline for applications is Monday 6 April 2026 at 17:00. Please note that late or incomplete applications will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready for something new?
We are looking for people with great energy and motivation to join our Short Breaks service which offers a chance for young people with an additional need/ disability to have fun and a break from daily routines, and helps families to enjoy quality time, local activities, and connections with others.
2 x CYP Coordinator- Short Breaks- 30 hours- Ashford and Swale, Canterbury and Thanet
Our holiday and weekend activities give parents and carers a break while providing participants a safe, welcoming space to have fun and receive the care they need. Our coordinators plan, arrange and deliver a programme of activities shaped around the needs of the young people, making the most of local opportunities, from heritage sites and outdoor adventures, to sports, arts and crafts, cooking, and team challenges. These sessions help children build friendships, grow in confidence, and express themselves in a fun, supportive space.
1 x CYP Coordinator- Short Breaks Family Days- 30 hours- Kent wide
Family days bring families together to create special memories and enjoy time with others who share similar experiences. The coordinator develops and facilitates activity days which involve the whole family and provide opportunities to build friendships and connections with others. Activities take place at outdoor centres, local heritage sites and museums, as well as organised beach days and community centre-based workshops and activities.
Applicants should have relevant experience of working or volunteering with children and young people in education, health or social care, and have exceptional organisation and communication skills.
The roles are 30 hours per week, working Wednesday to Saturday. In school holiday periods, more activities take place on weekdays (instead of Saturdays), so flexibility is needed.
It’s essential that applicants have their own car and are willing to drive a minibus (full training provided).
Do a job that is amazing!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous annual leave entitlement plus bank holidays
· Carers leave
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London


The client requests no contact from agencies or media sales.
This position is offered on a full-time basis, though we welcome applications from candidates interested in working 3–4 days per week
This is a really exciting time to lead on Service Design at UK Youth. The Government’s recently-launched National Youth Strategy represents a shift in youth work’s recognition. UK Youth is about to launch its own new Strategy and we have big ambitions for the coming year – in this crucial leadership role, you’ll drive forward our ambition to design, test and scale the very best solutions to the challenges faced by young people and the professionals supporting them.
UK Youth’s Impact Function has grown over the last year – we’re investing in the power of evidence, human-centred design and influential storytelling to improve the equity and effectiveness of youth work. Join us and help build a society that backs every young person – through each spark, struggle, and success.
Purpose of the job
This role is responsible for the design of UK Youth’s support to young people, youth organisations and youth workers. This could include structured youth work programmes, funding and grants+ programmes, professional development initiatives, and campaigns.
You will lead and oversee end-to-end design processes, ensuring that UK Youth develops fully packaged offers that respond to the evidence base and people’s needs, drive forward our strategy and achieve incredible impact. You will work across UK Youth teams, with external design partners, and meaningfully involving young people and the professionals who support them in the design process.
You will be experienced in developing high quality funding propositions (proactively and in response to new business opportunities). You will be confident in taking a human-centred design approach to tackle some of the youth sector’s knottiest problems. You will design solutions to important problems, ensuring that they are feasible, equitable, impactful and scalable.
In 2026, our priority topics for youth work programmes and network development are: mental health and wellbeing, employability, social cohesion and community safety.
As a leader, you will work closely with research, evaluation, policy, service delivery, network development, and fundraising teams. You will help to improve the skills and confidence of colleagues across UK Youth to apply design methods in their own work and collaborate effectively with the Design team.
Why work at UK Youth?
UK Youth wants all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving.) In 2026, we will be launching our new strategy, positioning UK Youth to unlock youth work so that every young person in the UK can benefit. We work with others to ensure that the youth sector is strengthened and that provision is youth-led, evidence-informed, and delivers high-quality outcomes.
UK Youth plays a unique role in addressing the lack of investment in the youth sector, the lack of cross-sector understanding in how youth work makes a difference, and the limited opportunities to embed effective solutions. These factors lead to mass inequality of access to youth services for young people. Come and be part of this change in a driven and supportive team that puts evidence at the heart of our work.
Role Responsibilities
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Designing Solutions
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Developing new business and funding propositions
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Embedding Human Centred Design
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Building a strong external network to support the Design team’s work
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Operations
Experience we're after
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Significant experience of leading and overseeing the development of new business propositions and proposals to time-limited funding opportunities
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Significant experience of designing interventions (digital and/or physical) for young people and/or those who support them
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Experience using human-centred-design methods and mindsets; managing projects across the end-to-end design process
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Proven track record of inspiring and motivating diverse teams and improving collaborative ways of working across teams and departments
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Experience of developing high quality programme content and curricula for young people, youth workers and/or outdoor learning instructors (desirable)
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Experience of commissioning and managing external design freelancers and consultants (desirable)
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Experience of designing and/or delivering professional development programmes (desirable)
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
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Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: 25th March 2026 at 23:59pm (midnight)
Provisional Interview Dates: 1st and 2nd April (In person at our London Office)
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of London’s historic “Magnificent Seven” cemeteries, the Cemetery Park is now a Local Nature Reserve and a vital green space in the heart of the East End — where biodiversity, heritage and community come together.
Founded in 1990, the Friends are an award-winning charity dedicated to protecting and caring for this unique site. Now, we are looking for a values-driven, collaborative leader to help strengthen our organisation for the future.
About the role
This is a senior leadership position within a collaborative charity structure. You will:
– Work closely with the Board of Trustees on strategy and governance
– Lead on finance, fundraising and organisational sustainability
– Support and develop staff and volunteers
– Represent the charity externally
– Work in close partnership with our longstanding Cemetery Park Manager
Importantly, this is not a corporate CEO role. It is an opportunity to lead within a community-rooted, place-based charity where humility, partnership and emotional intelligence matter as much as strategy.
We’re looking for someone who:
- Has senior experience in a charity or values-led organisation
- Understands governance and financial sustainability
- Can build trust with staff, volunteers and stakeholders
- Is excited by heritage, conservation and community
As a small charity, this role balances strategic thinking with hands-on involvement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Men are dying too young – and it doesn’t have to be that way.
Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we’re on a mission to change the face of men’s health by making it easier for men to talk, act and live longer healthier lives.
Every project, every campaign, every idea adds up to real change. You’ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling.
DO GOOD. Work for Movember.
Your Mo-Mission (should you choose to accept it):
You will be responsible for growing our portfolio of high-value, workplace fundraising partners which play a vital role in our long-term partnership’s strategy. You will have ownership of one of Movember’s most important workstreams, working alongside the Partnerships team to secure the long-term partnerships pipeline. This role is joining the team at a critical moment, and there is huge flexibility to make this role your own!
This will be achieved by:
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Developing and implementing the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy
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Developing and managing a robust pipeline of high value workplace or impact prospects
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Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular)
Business Development
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Work with the Corporate Partnerships team to create a pipeline of high value prospects to ensure annual and long-term fundraising success
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Develop and implement the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy
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Develop and manages a stewardship plan of prospects with the goal of securing high-value partnerships
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Develop excellent tailored pitch proposals for philanthropic and/or employee engagement propositions
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Actively raise the profile and thought leadership credentials of Movember, through a year-round calendar of activity including conferences, panels, webinars and F2F events
Strategy, Planning, Reporting and Analysis
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Achieve revenue targets set for the Partnerships team as part of the annual planning process
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Deliver regular data, insights and evaluation to inform the Head of New Partnerships on progress and performance
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Work strategically with other Partnerships Managers within the team to ensure partnership activity across all partners is best-in-class
No Moustache Required - but the following are:
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Minimum 4 years’ experience in Corporate Partnerships or New Business roles within a fast-paced national team, securing high-value 6 and 7 figure partnerships.
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Proven track record of developing and executing B2B corporate acquisition strategies that deliver new high-value partnerships.
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Demonstrated end-to-end partnership development capability, from prospect identification and pipeline build through to close, contract and handover.
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Experience building and managing a robust pipeline of high-value prospects, including disciplined CRM management (Salesforce or equivalent).
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Evidence of consistently meeting or exceeding new business revenue targets aligned to an organisational financial strategy.
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Ability to design and deliver tailored partnership propositions across philanthropic and employee engagement models.
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Experience preparing and managing partnership contracts in collaboration with legal teams, ensuring compliance and delivery against agreed terms.
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Strong commercial and market awareness, with experience leveraging ESG, CSR and workplace wellbeing trends to shape partnership opportunities.
Not Mission Critical - but for extra bonus points:
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Experience working within a charity, not-for-profit or social impact organisation securing corporate partnerships.
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Proficiency in Salesforce or similar CRM systems used for partnership pipeline and reporting.
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Experience coordinating partnerships across multiple markets or regions, including working within a matrixed or global structure.
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Exposure to licensing, sponsorship or workplace fundraising partnership models.
GOOD CAUSE:
Working for Movember, you’ll help turn ideas (and moustaches) into millions for men’s health. Every bit we raise changes the face of men’s health by funding research, improving treatments, and supporting programs that help save lives.
We’re even shaping government policies on men’s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men’s health benefits not just men, but all the communities they serve.
GOOD VIBES:
We love weekends. That’s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub.
Come the hairy season, the energy cranks up. We’re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best.
GOOD CREW:
Spoiler alert: we’re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it’s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo.
We offer:
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Hybrid/Flexible working – we offer our team a split of home and office working
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13 weeks paid Parental Leave and 6 weeks annual leave
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Health Cash Plan – to support the costs of everyday healthcare needs (dental, optical, wellbeing)
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An Employee Assistance Programme offering face to face counselling, plus legal and financial support
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A fun stimulating and collaborating culture, with company events
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Service awards after 3, 5 and 10 year
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Committees to join – Culture team, Equity Diversity & Inclusion
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Bike to work scheme
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Half day Fridays for 9 months of the year
Being different is how we started. And it’s also helped us raise $1 billion for men’s health. So, we know the power of diverse experiences, skills and perspectives.
Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience and knowledge, ensuring all applicants are treated fairly.
Do you want to DO GOOD?
If so, we’d love to hear from you.
The client requests no contact from agencies or media sales.
The Opportunity
The Finance and Operations Manager will provide financial expertise and support the Head of Finance & Operations (HFO) to deliver high quality financial management in budgeting, forecasting, and monthly reporting.
The role will also support the HFO in the organisation's operations functions, ensuring that legal and operational governance is delivered on time and to a high standard, that SMF is is compliant in Health & Safety (H&S), General Data Protection Regulation (GDPR), insurance and other operational matters. The role holder will provide support leadership on the organisation's IT function and deliver training to all teams in matters concerning finance and operations.
Location: We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
When in the office you will be based in one of our regional offices (either Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle – depending on preference and accessibility). This is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Contract: Full-time, Permanent
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Key Responsibilities:
1. Finance:
- Oversee the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the HFO, Chief Executive Officer (CEO) and Operations team.
- Ensure that our accounting software is consistently up to date with the correct information.
- Work with the HFO on management information to enable the SMT and trustees to monitor progress and performance, make effective decisions and plan for the future.
- Financial information to support income development including budgets, income tracking and analysis and funder reports.
- Support the development of the annual organisational budget with the HFO, in liaison with the CEO and management team and provide support in developing departmental / project budgets as relevant.
- Manage how the organisation applies and reports on VAT.
- Alongside our appointed accountants prepare Year End accounts, end of project accounts, and work with the appointed accountants to ensure the Accounts are completed, approved, and filed on time.
- Manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.
- Devise and implement effective and efficient procedures, including the introduction of a purchase order system and a new ethical procurement policy.
- Maintain the payroll function of the organisation and be the lead point of contact with our external payroll provider.
- Conduct reviews and evaluations for cost-reduction opportunities.
2. Operations:
- Support the Data Protection Officer (the HFO) for the organisation, in liaising with the Information Commissioner's Office (ICO) appropriately, ensure that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures, and ensure that the organisation meets its Data Protection requirements.
- Support the HFO in overseeing operational matters such as insurance, H&S, buildings maintenance and asset register; work closely with the management team to ensure awareness, compliance, and procedures that are effective and efficient for staff and volunteers. Where appropriate, escalate concerns and issues to HFO.
3. Strategic Responsibilities:
- Work closely with management and trustees to provide and develop financial and operational expertise; contribute appropriately to the development and management of organisational strategies, service proposals and development of the organisation.
- Lead on the appropriate understanding and training at each level of the organisation on how operational and financial systems work and support their role.
- Ensure that financial and operational policies and procedures meet the highest standards, reflect the charity’s ethos effectively and support the organisation’s strategic development; champion inclusivity (including Equity Diversity and Inclusion (EDI)) and sustainability (in the widest sense).
4. Line Management
- Day-to-day people management
- Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work
- Review work outputs, monitor and quality assure work
- Manage and report on performance; deliver performance reviews
- Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth
- Recruit and induct new team members
- Reasonably support well-being: provide a supportive work environment, and address any issues that may impact the well-being and morale of your reports
See attached job description for more detail on the key responsibilities in the role
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
Essential:
- Part/fully qualified as an Accountant, or equivalent relevant experience
- Significant experience of working in a finance role in an organisation with a turnover of £1m or more
- Hands on experience of maintaining a financial software package
- Experience of working with financial systems to prepare financial reports and management accounts
- Experience in managing the operational aspects of an organisation, including risk assessments, GDPR etc.
- Excellent knowledge and understanding of bookkeeping and general financial and accounting principles
- Numerate and able to use an accounting software package
- IT Literate, including experience of Microsoft Office software and excellent skills in using Excel and Word
Desirable:
- Experience of working in a finance role for a charity
- Experience of Accounts IQ accounting package
- Experience of preparing finance reports relating to project grants/restricted funding from a range of donors
- Knowledge of charity accounting and the Charities SORP (Statement of Recommended Practice)
- Knowledge of Salesforce CRM
See attached job description for more detail on the person specification
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings.
Benefits
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work scheme.
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:
1) Why would you like to work at the Social Mobility Foundation? (250 words max.)
2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)
3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Theatr Iolo are looking for a Marketing & Communications Manager to be responsible for devising and implementing all marketing, audience development and engagement strategies and campaigns for all aspects of the company’s work to deepen engagement and diversify our audience. If you share our passion for theatre, for nurturing imaginations and creating stories that will last a lifetime, we want to hear from you! This is a fantastic opportunity to join our team and build on our incredible history, shaping the company for the future.
If you’d like to apply for the post of Marketing & Communications Manager, we will ask you to complete an equal opportunities monitoring form and send us a copy of your CV and a letter of application We will also accept a BSL application or short video recording of less than 5 mins. We are looking forward to hearing why you are interested in this post, and what skills and experience you would bring to the company, referring to the job description and person specification.
The closing date for applications is noon on Friday 20 March 2026 and initial interviews will be held on Thursday 23 April 2026 in Cardiff. We will confirm receipt of your application by email.
Enriching the lives of children through memorable experiences that challenge the mind and stir the imagination.



The client requests no contact from agencies or media sales.
- Salary: £36,500 - £42,500 gross per annum (full-time equivalent[KL1] ), dependent on experience.
- Working pattern: This is a full-time role, based on 5 days per week, 1FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application.
- Contract: Permanent with 6 months' probation
- Member of: Campaigns and Communications Team, and Fundraising Team
- Reporting to: Head of Campaigns and Communications (Line Manager) and Head of Fundraising
- Direct reports: Digital Officer
- Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
Safe Passage International (SPI) is recruiting a Digital Mobilisation Manager (Campaigns and Communications) part of both the Campaigns & Communications team and Fundraising team to support and to enable continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum. This role is crucial in enabling continued and sustainable growth in our groundbreaking work to ensure that safe routes to sanctuary exist for all refugees
The Digital Mobilisation Manager will lead Safe Passage’s digital programme, sitting within both our Fundraising and Campaigns teams. They will mobilise supporters through timely actions; manage, develop and grow our digital channels strategically; and be at the centre of meeting our fundraising and campaign goals. They will lead on the development of our digital strategy with oversight from the leadership team, implementing it through expert, hands-on content creation.
This post is an exciting role, responsible for mobilising campaign actions and helping raise the money needed for Safe Passage to do its important work. You will bring a passion for digital developments and action, motivated to advance refugee rights and support the campaigns and fundraising team with team objectives. The successful candidate will be proactively progressing digital opportunities and innovations. This is a crucial role for Safe Passage International and an opportunity for the successful candidate to help develop the organisation, mobilising supporter actions to support campaigns and fundraising goals.
You will work as part of a collaborative Campaigns and Communications Team, Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.
We are looking for good transferrable leadership and organisational skills, as detailed in the
Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.
Our work is diverse across all the international locations in which SPI operates.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none), and pregnancy status.
We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities are not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please email SPI Human Resources Team. Contact details can be found in the Job Description.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.
Closing Date:
Sunday 29th March 2026 at 11.59 pm
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This role leads the day-to-day operational management and development of WGN’s Clinical Services, ensuring the delivery of innovative, safe, high-quality, survivor-centred, trauma-informed and culturally responsive support for survivors of violence against women and girls (VAWG). You will provide clinical and operational leadership across counselling services, supporting therapists and practitioners to manage clinical risk and safeguarding concerns effectively, within a Black feminist, intersectional and Holistic Empowerment Recovery (HER) framework.
This role is offered on a part-time basis (28 hours per week worked over 4 days).
Job description
As the Therapeutic Manager, you will:
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Provide operational and clinical leadership across counselling services, overseeing therapeutic pathways, referrals, assessments, allocations, safeguarding and risk management, ensuring high-quality, trauma-informed and culturally responsive support.
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Support therapists, High Intensity Therapists (HITs) and honorary counsellors through clinical guidance, recruitment, induction, reflective practice, wellbeing initiatives and ongoing professional development, embedding anti-oppressive, intersectional and survivor-centred practice.
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Lead on safeguarding and multi-agency working, supporting practitioners to respond effectively to risk, maintain safe practice and ensure consistent documentation and ethical information sharing.
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Oversee clinical governance and quality assurance, ensuring adherence to professional standards, robust data protection and confidentiality practices, and the development of clinical protocols and guidance.
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Support monitoring, evaluation and impact reporting, ensuring effective data collection and survivor involvement to inform ongoing service improvement and co-production.
For key responsibilities please see the attached job profile document.
Competencies
We'll assess you against these competencies during the selection process:
- Case Management
- Safeguarding Leadership
- Managing Senior Counsellors and High-Risk Work
Closing date and Interviews
This vacancy is open to applications on a rolling basis with interviews taking place on a rolling basis.
We encourage early applications, as the role may close before the advertised date if a suitable candidate is appointed.
About us
Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.
We do this by:
- Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
- Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
- Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.
WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.
Join us and be part of a team that values your well-being, growth, and contribution.
We are deeply committed to creating a workforce that reflects the diversity and strength of the women and girls we serve, and we strongly encourage candidates from Black and Global Majority backgrounds with Lived Experience who may not meet all criteria to apply.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.



The client requests no contact from agencies or media sales.
Can you inspire and support a young person through the many challenges they face? Are you looking to work for an organisation that enables you to make a real difference in the life of a young person? Would you like help to develop your skills and aspirations in this field?
The Hebe Foundation is a Christian Youth charity working with all young people to help them discover and use their gifts & talents; whilst building the character to sustain their gifts. We have a burning passion to see young people grow in every area, and for us to be able to provide them with the environment and tools for that growth. We create innovative, inspiring, educational, fun projects for all young people, with an emphasis on those who are from challenging circumstances.
We are seeking an organised Assistant Project Manager & inspirational Lead Youth Worker to assist the Project Manager & leadership team to plan, coordinate and manage our various youth projects. You’ll engage directly with the young people in an authentic creative way providing support and facilitation. You should be confident to deputise for the Project Manager.
Location: Clapham, London UK, however the option of hybrid working is available at times.
Responsibilities include:
Project Management
· Assist in planning, implementing, coordinating and reviewing projects
· Engage with and deliver projects to participants (young people)
· Ensure monitoring, evaluation and reporting of projects
· Manage social media platforms -content & design
· Liaise with young people, parents/carers and other stakeholders
Youth Work
· Lead our team of sessional youth workers and volunteers
· Provide pastoral support and guidance to young people
· Deliver quality focused youth provision across our sites including schools
· Co-developing programmes
· Identify and draw out gifts and talents in our young people
· Assessing character development
· Ensuring participant safety during interaction (following Hebe policies & protocols)
Key Requirements/Desirables:
· Evidence of Youth Work experience
· SEN experience
· Project planning
· Excellent organisational skills
· Social Media competency
· Great IT Skills
· Excellent people skills and ability to interact with a wide range of client staff and demands.
· Ability to problem solve and work independently
Full Hebe training, security checks and Enhanced DBS checks will be undertaken by the successful applicants
16hrs per week (base which increases during project delivery). Rate is £14.50 per hour.
The client requests no contact from agencies or media sales.
About The Refugee Council
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
We have offices across the UK where our Services teams provide support to refugees at local level.
Inclusion and Accessibility
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
The Therapeutic Service Programme Manager provides strategic leadership and clinical governance for the Refugee Council’s therapeutic programmes, ensuring safe, high-quality care for separated children, adults and families seeking asylum.
As a Therapeutic Service Programme Manager, you will:
- Maintain professional standards and regulatory compliance
- Oversee all clinical decisions, referral pathways and service integration with advice and casework
- Lead and develop therapeutic managers and staff through supervision, reflective practice and trauma-informed wellbeing initiatives
- Embed client participation and advocacy into service design
- Manage operational finances, performance reporting and cross-organisational collaboration to drive continuous improvement and service sustainability
This is a permanent, part-time position working 28 hours per week.
The role can be based at any of the following Refugee Council offices - London, Sheffield, Hull, Kent, Hertfordshire.
Staff Benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more!
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 21 March 2026.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact.
As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.
Position: Communications and Engagement Officer
Location: Hybrid working arrangements, with at least one day per week in our Reading office
Contract: Permanent full time – 37 hours per week, weekdays
Salary range: within the range of £25,735 to £31,453 per annum
About the role:
Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges.
As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:
· produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
· ensure that all internal and external communications align to our brand
· raise awareness of the PACT brand and our services
· contribute to PACT’s fundraising targets with appeals and challenges
About you:
To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:
· Social media for organisation and event promotion
· Analytic and insight tools to develop reach and engagement across digital platforms
· WordPress content management systems to create, edit and maintain webpages
· Mailchimp as an email marketing tool
· Canva, Adobe Creative Cloud apps, or similar graphic design platforms
· CRM programs, such as Blackbaud’s Raiser’s Edge
You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.
If you can demonstrate your creative skills to present information in a clear, engaging and accessible way with the above experience, and this sounds like you - please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful.
For an informal discussion about the role please visit our website for contact details for Sam Ward, Events and Engagement Manager.
For more information about PACT please visit our website.
Closing date: 9am, Wednesday 25 March 2026
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Builder (Community Development) – Edinburgh
Salary: Up to £33,995 per annum
Location: Remote in Edinburgh with travel within the UK. See the “Please Note” section below for further details.
Contract Type: 12-month fixed term
The vacancy
We have an exciting opportunity for a COMMUNITY BUILDER to join our Community Development team working to support local veterans to take an active role in their communities. If you believe in the power of strong, connected communities, this role is for you.
Please see below for more information on what just might be your future role.
About The Role
As a Community Builder, you will be at the heart of our charity’s ambition to reach seldom-heard members of the Armed-forces Community (AFC) and engage them in creating positive action that strengthens wider connections.
You will identify the strengths, passions and interests within the AFC, foster meaningful connections with the wider community, and utilise these to create meaningful and sustainable outcomes.
About You
You will be a highly motivated and dynamic individual who is passionate about collaboration and community-led change. You will have experience of engaging and supporting people in a community, charity, education, social care, housing, youth work, or other people-focused role using a range of facilitation tools, techniques and Community Development skills. You will need experience of working in a community setting with a diverse range of people and interests. You will have good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which will be essential in creating positive, lasting change.
We are looking for someone with:
- A Community Development qualification and/or transferable Community Development skills and experience.
- A basic understanding of the Asset-Based Community Development approach (ABCD) is required however full support and development of this practice and our internal ways of working will be provided.
- Strong communication and interpersonal skills, with the ability to build relationships that drive action.
- A track record of successful collaboration with internal and external partners and stakeholders.
- Effective and efficient organisational and IT skills.
PLEASE NOTE:
- The successful candidate will need to be based within a 30-minute commute of their allocated locality and there is a requirement to travel regularly across the wider area (travel expenses covered). The successful candidate must possess a valid full UK driver’s license and have access to a reliable vehicle with business insurance for work purposes.
- There will also be a requirement for occasional travel to other UK locations for meetings and events depending on the charity’s needs such as our annual all colleagues in person event.
- The successful candidate will work 35 hours per week over 5 days, Monday - Sunday. Core working days will be Monday to Friday; however, flexibility is essential, as regular evening and weekend work will also be required to meet the needs of the role. Working hours will vary to ensure a total of 70 hours is covered over a two-week period, so please take this into consideration before applying.
- The successful candidate will be required to undergo a Disclosure and Barring Service (DBS) check
About the Team
You’ll be joining a dynamic team of community development professionals who are passionate about supporting people to make a difference where they live. We amplify the strengths already present in communities, forge lasting partnerships and initiatives that empower members of the AFC to thrive. Together, the Community Development Managers and the Community Builders strengthen local communities using the resources and networks that are readily available.
Please see the job description for more details.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service -plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
Closing date: 22nd March 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.
The client requests no contact from agencies or media sales.
We are looking for a Research Officer to join our Campaigns, Policy and Research directorate.
This busy team uses evidence to raise the profile of issues affecting the Armed Forces community and influences politicians, officials, and the wider sector to improve policy and service delivery.
We are seeking an individual who is passionate about turning research into meaningful impact. You will play a key role in articulating the value and outcomes of our work, confidently communicating its significance to a diverse range of internal and external stakeholders.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to our Research Manager, some key responsibilities will include:
- Lead and deliver high-quality research and evaluation projects, from scoping and commissioning through to analysis, reporting, and dissemination.
- Generate actionable insights from qualitative and quantitative data to inform strategy, policy, campaigns, and service improvement.
- Embed evidence and lived experience across the organisation, ensuring research findings shape decision-making and practical delivery.
- Monitor emerging research and sector developments, identifying gaps, risks, and opportunities to strengthen understanding of the Armed Forces community.
- Translate complex findings into clear, engaging outputs (briefings, reports, presentations, digital content) tailored to diverse audiences.
- Build and manage strong internal and external stakeholder relationships, representing the organisation and championing evidence-led practice.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Please note: candidates must submit a supporting statement with their application - guidance questions can be found in the vacancy information pack.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (including monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the Armed Forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date:12 March 2026
Interview Dates: 25 and 26 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Job Purpose
The Head of Place Management leads the delivery of The Fitzrovia Partnership’s Safe & Clean mission. The role oversees all operational activity, contracts, partnerships, and member-facing services that maintain the district’s quality, safety, and appearance.
It ensures services are high quality, efficient, and aligned with the Partnership’s wider missions of Economic Growth, Sustainability, and Place Shaping. The role focuses on delivering outputs that achieve agreed outcomes, combining operational leadership with innovation, value for money, and sound service design. Working with public and private partners and member businesses, the postholder drives measurable impact, continuous improvement, and effective stewardship of resources.
Key Duties and Responsibilities
Leadership and Delivery
• Lead all direct delivery, commissioned, and partnership activity under the Safe & Clean mission.
• Oversee cleaning, maintenance, waste, and safety operations, ensuring coordinated delivery and measurable outcomes.
• Manage the Operations Sub Group and all aspects of its agenda, ensuring effective governance and clear reporting.
• Ensure operational delivery aligns with the organisation’s business plan and priority missions.
• Deputise for the Director of Policy and Place on operational matters.
Service Design and Performance
• Design and manage services that are efficient, evidence based, and reflect best practice.
• Apply high quality service design and project management to all operational programmes.
• Monitor performance, KPIs, and budgets to ensure value for money and demonstrable impact.
• Apply commercial awareness to procurement and service improvement decisions.
• Use data and digital tools to improve performance, reporting, and productivity.
• Encourage innovation and learning from other districts and sectors.
Partnership and Member Engagement
• Build effective working relationships with councils, police, statutory agencies, and partners.
• Engage regularly with member businesses, responding to issues and tracking activity through the CRM.
• Support members with licensing, planning, highways, and related operational matters.
• Ensure Safe & Clean delivery supports the Partnership’s wider economic, sustainability, and place priorities.
Governance and Compliance
• Manage procurement, contracts, and risk across operational services.
• Oversee health and safety, statutory compliance, and performance reporting.
• Produce clear reports and briefings for senior leadership and the Board.
• Ensure consistent and accurate use of the business CRM.
Continuous Improvement
• Identify opportunities to improve service quality and efficiency.
• Stay informed on policy, technology, and best practice in place management.
• Promote a culture of learning, reflection, and improvement.
Person Specification
Skills and Experience
· Proven experience in operations, service delivery, or public realm management within a complex, multi-stakeholder environment.
· Strong experience of contract management and procurement, including setting KPIs, monitoring performance, and securing value for money.
· Demonstrable project management skills, with experience delivering multiple workstreams to fixed timelines and budgets.
· Experience working with local authorities, statutory agencies, and private sector partners.
· Strong commercial awareness, with the ability to manage budgets, assess costs, and make informed decisions about service delivery.
· Confident use of IT systems and digital tools to support operational management, reporting, and productivity, including CRM systems.
· Strong written and verbal communication skills, including report writing and briefing senior stakeholders.
Knowledge and Understanding
· Understanding of place management and the role of Business Improvement Districts or similar partnership organisations.
· Knowledge of public realm services including cleaning, safety, maintenance, and environmental operations.
· Understanding of local government structures and how different city stakeholders operate and interact.
· Awareness of health and safety requirements, statutory compliance, and risk management in service delivery.
· Awareness of sustainability principles and their application to operational services.
Personal Attributes
· Delivery-focused and accountable, with a strong sense of ownership for outcomes.
· Collaborative and approachable, able to work effectively across teams and organisations.
· Calm and resilient, able to manage competing priorities and respond to operational issues as they arise.
· Curious and reflective, with a willingness to learn, adapt, and continuously improve.
· Strong alignment with The Fitzrovia Partnership’s values of Ambition, Excellence, Impact, Integrity, Collaboration, and Innovation.
How to Apply
To apply for this role, please send a max 2-page cover letter and CV by Monday 23 March at 11.59pm. Shortlisted candidates will be invited to interview w/c 30 March 2026
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions or require reasonable adjustment/s to any part of the selection process, then please contact us.
The client requests no contact from agencies or media sales.


