SUPPORTER RETENTION MANAGER

Salary: £30,763 + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

Job Purpose

One of World Vision UK’s key strategic objectives is to return the base of committed supporters to growth. This role will play a crucial role in this by delivering a joined-up approach to supporter retention calling conducted internally and by external agencies. The Supporter Retention Manager will help to plan workflow within the Supporter Care team and external telephone fundraising agencies to deliver high performing campaigns which reduce sponsor attrition and increase loyalty and giving.

Key Responsibilities:

Tasks including but not limited to:

· Managing Retention – for calling campaigns conducted by telemarketing agencies and by the Supporter Care Team. Setting performance and income targets, managing budgets, pre-campaign planning and test development, scheduling, data selections, liaising with agencies and internal stakeholders and end of campaign analysis.

· Relationship Management- Managing the operational relationship with external telemarketing agencies on campaigns being done across Public Engagement. Optimising processes and performance to ensure that campaigns meet and exceed agreed performance levels and budgets. This will include occasional travel to meet with agency staff and deliver training to agents ahead of new campaigns.

· Analysing Performance- of all retention calling campaigns against KPIs, providing regular, accurate and timely reports to the Supporter Care Manager and other key internal stakeholders, highlighting key achievements and identifying and rolling out improvements.

· Collaborating with Supporter Care Managers- on initiatives to improve performance, deliver exceptional service, grow engagement and improve retention, identifying and putting into place further development as appropriate.

· Telemarketing Champion- Acting as the telemarketing champion within Public Engagement, collaborating with colleagues on new campaigns, inputting into test and learn initiatives and helping to scale up successful pilots.

· Compliance Lead- leading on regulatory compliance within Public Engagement including Data Protection and the Code of Fundraising Practice, driving understanding of responsibilities, ensuring that working practices particularly around Supporter Care and Telemarketing are fully compliant, creating and updating policies and procedures, delivering training and identifying and resolving compliance failings.

As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

In addition to the salary offered, we offer good benefits including pension, generous holiday entitlement and free parking (MK only).

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: 10th April 2020

Interview Dates: TBA

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice available on our website.

No agencies please.

Research and Evaluation Manager

This role will be pivotal to their Insights team’s development.

Research and Evaluation Manager Responsibilities:

Their Evidence into Practice project aims to embed the charity’s outcomes into all aspects of its evaluation, learning and measurement. Meanwhile, they have active research projects and partnerships with multiple universities and funders. A Research and Evaluation Manager will oversee the growth of this work.

Research and Evaluation Manager Requirements:

You will be experienced in supporting high quality evaluation practice across an organisation and developing strong programmes of work in this area. You will be collaborative and relational in your approach, and value community and practitioner wisdom.

- Previous experience of embedding an evaluation framework within an organisation.
- Understanding of evaluation from practitioner perspective – ability to develop evaluation practices that are responsive to the needs and priorities of community members and frontline staff.
- Experience of working in an advisory and developmental capacity to improve impact measurement practice.
- Experience of including community and / or user voice within research, evaluation and development using participatory and / or co-production methodology.
- Extensive knowledge and experience of evaluation and impact management techniques for measuring social impact including experience supporting others to develop theories of change and theory based impact evaluations.
- Experience of designing creative evaluation methods, using participatory approaches, and mixed qualitative and quantitative methods.

About our client:

Our client is a vibrant community centre in the heart of Tower Hamlets. The Centre is a charity with a national and international reputation for its innovative work in inspiring and empowering the people from the local community, using a unique model of integration. It supports over 2,000 people each month.

Location: London, E3 3BT

Job type: Full Time, 12 months Fixed Term Contract, 35 hours per week. Normal working hours 9am to 5pm, however occasionally this role requires flexible working to support event delivery (TOIL available for additional hours)

Salary: Grade 7 – £37,500 to £39,000 per annum

Closing deadline: Monday 6th April 2020 12:00 pm
Interview date: Thursday 9th April 2020

You may have experience of the following: Research and Evaluation Manager, Research Manager, Project Management, Programme Manager, Evaluation, Framework, Research, Fundraising, Programme Management, Project Manager, Company Growth, Grants, Charity, Charities, Third Sector, NFP, Not for Profit etc.

Ref: 92737

Data Engineering Manager

Our client is a professional body, a membership organisation and an international publisher with the goal of advancing excellence in the chemical sciences. With close to 600 employees, based in Cambridge, London and internationally, they do this by publishing high quality chemistry journals, books and magazines, by engaging with their circa 54,000 members and by interacting with their community to raise the profile of chemistry and ensuring high quality standards within the chemical sciences. As a result they are always changing and evolving to meet its customer, member and chemistry community’s needs both for the present and future.

Position: Data Engineering Manager
Location: Cambridge (commutable from Alconbury, Bedford, Bury St Edmunds, Cambridgeshire, Cambridge North, Cherry Hinton, Chesterton, Ely, Fen Drayton, Fenstanton, Histon & Impington, Hitchin, Huntingdon, Longstanton, Milton, Newmarket, Northstowe, Oakington, Orchard-Park, Royston, Saffron Walden, Somersham, St Ives, St Neots, Stevenage, Swavesey, Waterbeach, Wyton and surrounding areas)

Job type: Full Time, Permanent
Hours: 35 hours per week) basis
Salary: £50,184 to £55,760 per annum plus benefits
Benefits: Excellent contributory pension scheme, generous paid holidays, 35-hour (for full-time staff) working week, learning and career development, subsidised staff restaurant (Cambridge office), staff sports and social club, free private healthcare plan, income protection scheme, critical illness insurance, life assurance, free on-site parking (Cambridge office), season ticket, car / motor cycle and cycle to work schemes, membership subscription, employee assistance programme, eye-care at work scheme, wellness initiatives, flexible work environment, employee recognition, long service awards, membership subscription to professional body and our client, two discounted staff flats on-site (Cambridge office), Litmus reward gateway benefits and more.

Closing Date: 13 April 2020

About the role:

Our client has an opportunity for a Data Engineering Manager to join on a permanent full-time (35 hours per week) basis, at their Science Park, Cambridge office (free on-site parking, close to the guided bus and Cambridge North rail station).

As a Data Engineering Manager for our client, you will manage a team of data engineering and application specialists and will be responsible for data management across the organisation. This role is technical in nature and also requires excellent soft skills, with a good understanding of the principles of and technologies behind data management. The main focus of the role involves running projects to ensure that data is collected, standardised and presented so that it is valuable to the organisation.

Responsibilities:

- Collaborating with a diverse set of users and stakeholders with different levels of knowledge to ensure that data management practices are adopted.
- Actively identifying and clearly and objectively communicating needs and results.
- Overseeing the designing, build and deployment of required data management solutions.
- Defining the data governance and associated processes required for standardising data.
- Leading, managing and developing a team of data professionals to deliver data as an asset.
- Keeping up-to-date with new technologies, CRM solutions and developments, along with appropriate best practices to deliver innovative customer insight, and analysing and reporting back developments that might be beneficially initiated or developed.
- Overseeing data integrity and customer data governance, ensuring that data is maintained and used effectively, adhering to compliance and privacy rules and establishing system and data best practices.
- Devising, managing and monitoring data management expenditure, ensuring cost-efficient and effective delivery, on time and to budget.

About you:

- Graduate in a scientific or numerate discipline. Higher degree (PhD) preferred.
- Understanding of data governance and standardisation.
- Robust knowledge of the existing and emergent regulatory and compliance context for data privacy and protection.
- A commercial mind-set and evidence of effective budget management to maintain a cost-effective and efficient service.
- Able to learn new technologies, keep abreast of best practice and apply concepts to needs.
- Able to clearly communicate technical concepts to a non-technical audience, with demonstrable stakeholder management skills.

Desirable:

- Highly desirable to have AWS data warehousing experience. This includes familiarity with data related AWS technologies including databases (especially Redshift and DocumentDB), pipelining (e.g. using AWS lambda) and associated core technologies (e.g. SNS / SQS).
- Previous experience in building a data warehouse in a complex organisation (preferably publishing or membership organisation) highly desirable.
- Previous experience in management of technical teams highly desirable.
- Higher PhD in a scientific or numerate discipline.
- Knowledge and experience in data analytics (statistics, predictive analytics, machine learning).
- Experience in managing data management projects and technical teams.
- Understanding of digital marketing strategies, marketing automation, lead generation and qualification.

If you are interested in this opportunity, please apply before the end of the closing date.

You may have experience of the following: Data Engineer, Data Analyst, Database, SQL, Quality Assurance, Degree, Science, Chemistry, Data Management, Data Engineering Manager, etc.

Ref: 92765

Do you have a proven track record of planning and delivering high-quality learning and engagement products and programmes, including impact assessment?

Are you able to use evidence and insight to strategically pursue new ventures and measure their impact?

Do you have an excellent understanding of how to market educational products?

Our client is an educational charity based in Central London that is in an exciting period of growth, as they seek to expand the reach of their dynamic workshops. They also benefit from a tight knit and friendly team atmosphere.

Their team is expanding to recruit a Programme Development Manager. You will be the product expert responsible for researching and recommending the product development roadmap, managing the content development and then working with the team to develop the implementation plan. You will be responsible for impact assessment and content for marketing communications. You will work closely with the Development Manager to develop fundraising proposals, the Education Engagement Manager on plans to increase their reach, and the Operations Manager to ensure quality control and regular evaluation reports.

The successful Programme Development Manager will have prior experience in product and content development in an educational context, knowledge and experience of using evidence to inform policy and practice, strong experience of marketing learning and education products, experience of working in the charity sector, and an understanding of how charities are run and governed.

This Programme Development Manager will suit those who are passionate about improving financial education for young people, able to work collaboratively with a wide range of senior stake holders and service users, flexible, self-motivated and with an entrepreneurial spirit.

It's an incredibly exciting time to be joining this organisation, as they pursue their goal to teach 1 million young people by 2025. They are working with some of the largest financial firms who fully support their goal, enthusiastic volunteers set on delivering top quality education, and a highly experienced Trustee board.

In return, they can offer the opportunity to work from home one day per week, an excellent benefits package which includes 25 days annual leave FTE plus one day birthday leave and the office closed over Christmas (no annual leave required), generous pension contribution, private medical cover, and more.

If you would like to play a key part in a growing team and leave your unique mark on this organisation, please apply ASAP by submitting your CV today, as interviews are being arranged as applications are received.

A DBS check will be required for this role.

Fixed term November 2020

The Evaluation and Learning Manager is responsible for the design and delivery of monitoring, evaluation and learning (MEL) for selected portfolios supported by Comic Relief’s corporate and institutional funding partners. Working internally and with the partners we fund (UK and internationally), the successful candidate will be someone who knows their way around a MEL framework, who has experience of commissioning or undertaking a variety of evidence outputs, and who is familiar with the challenges and opportunities for getting evidence taken up and used within an organisation to reflect, learn and adapt. Although you have technical MEL experience, you will also be someone who is interested in the bigger picture, keen to explore what motivates people to change how they behave, to understand sector-level or donor drivers of change, and to design support solutions that are genuinely useful in contributing to systemic change. The postholder is likely to be pragmatic, able to develop practical, accessible support within a restricted budget, and willing to contribute constructive interim outputs to what is a long-term mission.

Key responsibilities:

• Design and manage monitoring, evaluation and learning activities related to issue-specific funding portfolios co-funded by Comic Relief’s funding partners, including corporate partners, institutional donors, and trusts and foundations
• Support funded partners individually and collectively to monitor, evaluate and learn from work supported by Comic Relief’s funding partners
• Prepare inputs to reports, meetings and strategic planning, ensuring that learning is well documented in relation to co-funded accounts
• Support the development of new funding programmes by providing inputs into the overall evidence and learning strategy and developing theories of change
• Recruit and manage external consultants to deliver specific evaluation and learning projects as required
• Ensure strong learning systems are in place across our Investment portfolios, and that insights generated are used to inform strategic decision making

Essential Education and Competencies:

• Strong evidence and learning experience in the UK charitable sector and/or a developing country context including knowledge of large-scale institutional funders such as the Department for International Development
• Experience of supporting the capacity of a range of charitable organisations, from grassroots to large-scale organisations
• Understanding of effective grant-making and grant management processes
• Strong planner with outstanding attention to detail, time management and analytical skills
• Drive, creativity, commitment to learning, innovative mind-set and a positive, can-do attitude 
• An effective relationship builder, with strong emotional intelligence

Occasional travel may be required within this role.

If you have the skills and passion to transform our use of technology please apply online via the link.

Comic Relief positively welcomes, and seeks to ensure we achieve, diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We encourage applications from disabled people and we will guarantee a first stage interview to all disabled applicants who sufficiently demonstrate in their application how they meet the essential criteria for the job as outlined on the person specification of the job description.

Registered charity 326568

‍Shape the Centre’s implementation and design strategy, and help develop our groundbreaking evidence tools to build and improve the sector’s understanding of what works.

Salary: £31,000 to £37,000 (pro rata if part time), depending on experience and location. 

Location: As a UK wide team we welcome applicants from anywhere in the UK. Both full time and part time considered.

IN A NUTSHELL:

You will be part of the small and ambitious team at the Centre for Homelessness Impact, overseeing and delivering services and products that support the sector to use data and evidence to end homelessness. 

WHY IS THIS ROLE IMPORTANT FOR THE CENTRE’S WORK

The Centre has three strategic priorities: filling the gaps in evidence and making it accessible; supporting evidence and data to be applied in practice; and mobilising a learning culture across the field. As the Centre’s Implementation and Product Lead, you will work across all three areas, helping the team to learn about the people who we serve (our core users are policy-makers, service commissioners, funders and practitioners in the field of homelessness and beyond) and making sure we design and build effective, accessible and user-centric products and services.

We are a What Works Centre that works with a startup spirit, and as a small team we strive to work in an open, collaborative, and optimistic way. The ideal team member would be someone who is comfortable hosting a user-testing session one day, facilitating a workshop with a local authority another day and working with a developer to build a new feature for our evidence tools on another. 

The Centre of Homelessness Impact values both rigorous science and human-centred design, meaning we seek to combine great user experience with solid evidence throughout all of our work. As well as drawing on the expertise within our team, we collaborate with best-in-class partners such as IDEO, Johns Hopkins University, the Campbell Collaboration and the Behavioural Insights Team. 

You will be responsible for:

• Developing, operating and continually improving our evidence tools

• Representing the voice of our users (i.e. policy-makers, service commissioners, funders and practitioners) on behalf of the team, and translating insights into opportunities for improvements to our products, programmes and overall offer to the field of homelessness

• Planning, delivering and facilitating workshops with users, stakeholders and partners

• Working with the Centre’s associates, freelance network and knowledge partners to bring in specialist expertise to support our work

• Helping shape the Centre’s approach to implementation by anticipating the needs of our users

• Collaborating with other What Works Centres to find opportunities to amplify our impact across policy fields

Your experience and skills:

• You have 3-5 years of experience in a design-based role.

• You have excellent project management skills, know when to challenge, when to listen, and when to lead. You'll be able to build relationships and juggle users, clients, sector leaders and the Centre’s partners. Above all, you get stuff done. 

• You’re a big picture thinker. You see opportunities where others see barriers, and you can confidently and optimistically articulate these opportunities to stakeholders and decision-makers. 

• You have a proven track record of delivering user-oriented solutions. You are passionate about uncovering user needs, identifying opportunities and translating them into products, services or programmes that meet those needs effectively.

• You have experience delivering digital products or services, partnering with developers and designers, and leading product prioritisation and delivery of user-facing functionality. You are technically minded, and comfortable in technical conversations.

• You think laterally, take inspiration from broad sources beyond the sectors you work in and approach the development of new solutions creatively. 

• You believe in the importance of using data and insights in decision-making. 

NICE TO HAVE:

• Expertise in visual design skills, including wireframing

• Expertise in prototyping 

• Expertise in implementation science

Closing date: Midnight, Sunday 5 April 2020

Interviews will take place on Tues 21 April in London. Travel expenses will be covered for any candidates travelling from elsewhere in the UK and other arrangements will also be considered on a case by case basis.

Who we are looking for

We are looking for a motivated and talented Learning Management Systems professional to join our Technology team as a LMS Technical Lead. The role will manage and co-ordinate the development and use of learning platforms in the organisation – the primary solution being Canvas LMS. This role is also responsible for providing support and training across the organisation and will work closely with the Salesforce Technical Lead on integration. This is a fantastic opportunity to take ownership of, and be responsible for, the development of the learning platform systems and processes across the whole of Ambition Institute.

Based in either our London or Manchester office, and reporting to the Technology Director, you’ll be responsible for ensuring that the end to end online learning requirements of the organisation are met. You will require a detailed skillset and will be involved from business case inception to ongoing post implementation support. The role will engage directly with internal teams and external vendors to ensure smooth delivery against constantly evolving requirements. You will be responsible for the LMS platforms, ensuring that colleagues have the knowledge to create online learning, report on outcomes and ensuring that the platform is fully compliant.

This exciting role is varied and complex, and will require a robust, agile and creative individual to fulfil the needs of the organisation. It is essential that you have extensive LMS experience at both a detailed and strategic level. You must drive and adhere to best practice, whilst being innovative and collaborative in your approach. The person in this role should be at the forefront of advances in online learning provision and must be a passionate advocate of change and advancement in the organisation.

Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• 2 additional annual leave days for 1 day booked during December over the festive period
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

To apply for any of our vacancies or for any questions or queries please visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

We present an exciting opportunity to join the Senior Management Team of one of the largest charities in the UK.

About the Organisation

The organisation is the largest community funder in the UK – they have supported over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. They support a wide range of health, educational, environmental, and charitable projects.

As part of their transformation to working more closely to the communities they support, they have created 6 regional teams across England, run out of 6 regional offices: London, Birmingham, Newcastle, Manchester, Leeds and Exeter. Team members are dispersed, based in their local communities.

About the Role

• Performance and planning: further develop and implement their approach to operational management and planning by developing their capability and capacity to access all relevant information on a regular basis, analyse it and build it more explicitly into their decision-making.
• Insight: further develop their approach to knowledge and learning, ensuring colleagues work cross-functionally to share best practice and insight and have the capacity and capability to incorporate learning in their grant-making, both at the strategic level and in their day-to-day.
• Continuous improvement: take forward their effort and ability to work in an agile way, ensuring they are flexible and continue to improve in line with the insights they develop and feedback they receive both from customers and frontline staff.

About You

• As an experienced senior leader, you’ll have a passion for their purpose and an appreciation of the sector combined with a focus on delivery and operational excellence, an eye for improvement opportunities and outstanding interpersonal and communication skills. In addition to this you’ll need to demonstrate your experience and qualifications in these areas:
  • Excellent analytical skills, with the ability to consider data and evidence, the ability to draw out implications of different options and make recommendations
  • Critical thinking, with a natural inclination to challenge the status quo as and when required to drive improvement
  • Experience in implementing effective performance management, planning, risk analysis and governance resulting in greater impact and efficiency
  • Experience in budgeting and data analysis, as well as developing and delivering annual and longer-term strategic operating plans
  • Excellent leadership capabilities, using your gravitas to enable and develop teams and motivate them to succeed. Introducing realistic core priorities and deliverables based on an understanding of the organisational as well as context
  • Excellent communication skills, both written and verbal, with an ability to adapt to a wide variety of audiences
  • Values-driven and passionate about the Fund’s purpose with experience and understanding of the environment we operate in and the communities we serve

For You

• A competitive salary package
• 25 days of annual leave, rising to 30 days with service, plus public holidays.
• A generous company pension scheme
• They have a variety of flexible working options available to support staff with their work life balance, whilst ensuring the organisation is able to work effectively. This takes into account things such as caring responsibilities, worship and attendance at religious festivals.
• Employee Assistance Programme & Cash Healthcare Plan
• Enhanced paid maternity, paternity and adoption leave
• Season tickets and cycle to work loans
• Paid volunteering leave

Who we are looking for

We are looking for a motivated and talented financial professional to join our Finance team as a Management Accountant. The role is responsible for efficiently and effectively managing a variety of financial reports on behalf of the Finance department. You will also handle a number of financial processes which will work cross-departmentally, supporting the wider Ambition Institute Team with their understanding of the role of finance across the organisation. This is a fantastic opportunity to develop financial process and reporting within the team and take ownership of financial knowledge across the wider organization through business partnering.

Based in one of our three UK offices (London, Birmingham or Manchester), you’ll proactively ensure that Ambition Institute is financially compliant across all processes, support on financial system projects, and ensure that all monthly processes, such as payroll, are managed competently. The Management Accountant will report to the Finance & Operations Director and will manage a small team of Finance Associates.

You will have previous experience of working within a similar role, managing the whole internal reporting process, including communicating financial information to none financial staff. You will be committed to Ambition Institute’s mission of improving the education and outcomes of children from disadvantaged backgrounds.  You will be an excellent communicator and be able to build relationships with a range of internal and external stakeholders, as well as having excellent numeracy and literacy skills and a commitment to the development of staff. 

Who are Ambition Institute?

Ambition Institute has one purpose: to help educators serving children from disadvantaged backgrounds to keep getting better. With our new organisation, and more than ten years of collective experience in working with educators at all levels, we believe that exciting opportunities lie ahead. We are a graduate school for educators, and we apply academic rigour to our learning design, drawing on frontline insights from schools into what works in practice. Our programmes leverage the latest evidence from international experts, which means we think carefully about what is taught, how, and in what sequence. We work collaboratively to enable school improvement for the benefit of pupils, particularly those from disadvantaged backgrounds.

Our offer

We are happy to announce that we will be able to offer you:

• Flexibility on how you work – agreed between you and your line manager
• A competitive annual leave entitlement of 25 days, plus bank holidays
• 2 additional annual leave days for 1 day booked during December over the festive period
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salary rates
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

To apply for any of our vacancies or for any questions or queries please click the link to visit our website.

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Are you driven and passionate about working in, and with, values-based organisations?  Are you keen to test your HR skills and experience working with a variety of clients on a diverse range of projects?

We’re looking for a consultant who will help us to create change, build capacity and drive quality people management, performance and leadership with our clients.

As a People and Development Consultant, you’ll deliver products and services that add genuine value.  The work can range from creating a new people strategy and managing HR projects to reviewing a client’s HR function.  It could also involve rewriting policies and procedures, investigating complaints and/or facilitating training

We’re a small, award-winning business, but we’re growing and have ambitious plans for the future.  We’ve already made big strides in 3-years and we’re looking for committed people to help us on our journey.  We mainly work with voluntary sector clients and we care about the sectors and organisations that we work with.

If you’re interested, you’ll need to…

1. Be focused on outcomes and the impact of great people management;
2. Possess great stakeholder management skills, able to build relationships with senior colleagues within client organisations;
3. Have the ability to operate at a strategic level and understand how HR activities can underpin organisational success;
4. Be organised and able to manage a challenging and diverse workload;
5. Be highly motivated, enthusiastic and positive.

DEADLINE FOR APPLICATIONS: Tuesday 14th April 2020 (5pm)

LONGLIST CALLS: Wednesday 22nd April 2020

INTERVIEWS: Friday 1st May 2020

Please reserve these dates in your diary when you apply.

TO APPLY:

Applications should include:

1. An up to date CV outlining all relevant employment, education, training and qualifications (this must be concise but doesn’t need to be limited to a certain number of pages).

2. A maximum 2-page personal statement that answers the following questions:

1. Why are you interested in the role?

2. What are the standout achievements and outcomes in your career to date?

3. How would you develop the role and add value to our business and our clients?

FULL DETAILS OF THE ROLE AND PERSON SPECIFICATION CAN BE FOUND IN THE RECRUITMENT PACK BELOW

We’re committed to being an inclusive and diverse business and encourage applications from people of all backgrounds. Also we think the job could be ideal for someone looking for flexible working opportunities – including home working, or flexible part-time hours.

You

You are an experienced leader, ideally with experience of leadership in schools. You care about what The Difference is trying to achieve, and have your own ideas about how we ought to do this. You are a natural communicator, and can inspire more teachers to make the difference with the most vulnerable learners. You have experience of hiring teachers, designing assessments and coordinating others to deliver projects. You love to learn and to grow in your work.

The Challenge

Every day 41 of England’s most vulnerable children– equivalent to more than a full classroom of pupils – are permanently excluded, with disastrous personal and societal consequences.

These are the country’s most disadvantaged: 4 times more likely to have grown up in poverty, 7 times more likely to have special needs, 10 times more likely to have mental health problems and 20 times more likely to be interacting with social services due to safeguarding concerns. These children are at serious risk of knife crime.

Once they are excluded, life chances are bleak. Less than 2% of excluded pupils finish school with the qualifications they need in maths and English; 50% are immediately not in education, employment or training (NEET) straight after GCSEs. This small group of pupils goes on to make up half of the prison population, and is more likely to reoffend. It is estimated that each excluded child will go on to cost the state £370,000 in extra education, health, welfare and criminal justice spending. For last year’s cohort of excluded pupils, that’s a total cost of £2.9bn to the Exchequer.

Yet too little is known about how to break this tragic cycle. While some parts of the school system have seen an evidence-led revolution, there has been insufficient research and teacher training in how to measure or move outcomes for these most complex and vulnerable pupils. This impacts teacher satisfaction. Increasing numbers are leaving the profession, disillusioned and disempowered by this lack of expertise. Meanwhile, the numbers of young people whose lives are written off through school exclusion continues to rise, year on year. 

Our Journey

Our Journey The Difference is embarking on the ten-year journey to different a future. Over the first three of these years, a pilot of the Difference Leaders will: recruit the best teachers to work with the pupils who need them most, in 10% of schools for excluded pupils; develop the evidence base of which interventions are best-replicated to impact vulnerable pupils; train mainstream senior leaders in inclusive practice; and continue to convene the conversation on inclusive practice in England’s schools. We will grow from a small start-up team, to a bigger organisation, with impact across the country. Are you the right person to join us on this journey?

To apply

To apply for the role please read the full applicant pack on our website

TITLE:  Community Grants Programme Officer (Catalyst Project)

SALARY:  £28,000 - £30,000 depending on experience

CONTRACT: Full Time, 18-months.  

RESPONSIBLE TO: Director of Development & Partnerships

About Community Southwark:

Community Southwark is the infrastructure organisation for the Voluntary and Community Sector in Southwark. We support non-profit organisations to run effectively, efficiently, sustainably and legally through providing a range of activities including training, face-to-face advice, online resources, holding events for information and engagement as well as hosting networks and working groups and providing policy insights and influence.

We also work with individuals and informal groups on social action, engagement, supporting campaigns, providing information on how you can get involved in improving your community and more.

We are a champion for the sector and look to ensure we have a seat at the right table on its behalf.

About Guy’s and St Thomas’ Charity (GSTTC)

GSTTC is an independent urban health foundation working with others to improve health outcomes in Lambeth and Southwark. We’re currently working to:

1. Reduce childhood obesity
2. Slow down people's progression to multiple long-term conditions (MLTC)
3. Find innovative solutions to the health effects of air pollution

The Catalyst Project is part of our MLTC programme.

PURPOSE OF THE JOB

Guy’s & St Thomas’ Charity would like to run an18-month pilot programme with five organisations in the Walworth area of Southwark to test and measure the impact of a place-based grants programme. Grants are to be awarded to individuals identified by VCS organisations already working with them, to support with their health and wellbeing, as part of the GSTTC’s approach to slowing down people’s progression to multiple long-term conditions (MLTC). 

Based upon Cripplegate Foundation’s Catalyst Programme, GSTTC hope to give out grants of up to £500 per person to individuals with multiple long-term conditions to help improve their health outcomes. Piloting the Catalyst programme will also allow GSTTC to have a clearer picture of the potential impact of such grants and gather evidence to support and, potentially, expanding the scheme across Southwark. 

Community Southwark have been asked to manage this process. This will involve co-designing, producing and developing the pilot programme, implementing it, and monitoring and evaluating both the programme and the health and wellbeing outcomes over 18 months.

There is an expectation that if successful, the programme will be scaled up across Southwark.

MAIN TASKS AND RESPONSIBILITIES

Principal Duties

Co-produce, implement and evaluate a pilot Catalyst Programme

• Re-engage the organisations who took part in the initial workshop through email, phone calls and a workshop 
• Research catalyst style programmes including meeting with Cripplegate Foundation’s Catalyst programme
•  Draw up criteria to select the five that will take part in the pilot (as well as an element of self-selection) 
• Co-design a delivery model 
• Work alongside the Impact and Evaluation Officer to co-design an impact measurement framework and tools that will be used to monitor and evaluate both the model effectiveness and the impact the grants have on individual wellbeing
• Confirm timescale and process for the allocation and administration of the grants
• Run pilot: this may involve further workshops and capacity building support to the organisations as well as administering and evaluating the grants 
• Provide GSTTC with six-monthly progress reports
• Ongoing monitoring and evaluation of the model with adjustments made to improve it as it runs, plus an end of pilot evaluation that will contain lessons and recommendations for expansion of the pilot programme
• Ongoing monitoring and evaluation to begin to understand the possible impact such a programme could have on participants’ health and wellbeing
• Hold a final evaluation and feedback event 
• Provide GSTTC with a full report with recommendations for scaling up the programme 
• Work with GSTTC to look at how such a programme could sustainably run going forward 

Promote and raise awareness about Community Southwark

• Increase the awareness of Community Southwark and its programmes amongst voluntary, community and statutory organisations & individuals living, working and studying within Southwark
• Work with Southwark-based voluntary and community organisations (VCOs) and communities of interest to become Community Southwark members and to take up the benefits of the membership; signposting them to other Community Southwark staff or external agencies to access support services, as appropriate
• Promote and coordinate engagement events in conjunction with the public sector, partner organisations e.g. statutory agencies, funders, and local VCOs.
• Identify organisations and businesses that would be strong candidates for corporate volunteering and skills matching

Undertaking research that will support the Catalyst Programme

• Analyse the possible impact of future changes in the environment in which the voluntary and community sector operates, particularly to do with legislation, government policy and economic factors and trends
• Interpret research, legislation and policy and present it in an accessible and informative way
• Work closely with the Policy & Participation Officer to ensure the voice of the VCS is heard in policy and commissioning decisions

Communication

• Provide the sector with appropriate information through contributing to e-bulletins such as the Funding Bulletin, online blog posts, online resources and hard copy resources as required
• Develop online resources, to complement support services provided by Community Southwark
• Participation in online networking tools both internally with colleagues and externally with members and stakeholders
• Ensure that voluntary and community organisations are fully informed about the work of the Catalyst programme and GSTTC, generating and contributing to Community Southwark’s communication channels
• Contribute to developing and managing an electronic database (Salesforce), ensuring that all data is correct before inputting into Community Southwark’s systems

OPERATIONAL RESPONSIBILITIES

• To support Community Southwark’s mission, vision, values and strategic objectives
• To undertake other tasks from time to time and as appropriate, that may be required by management in line with the goals of the organisation
• To work within all of Community Southwark’s policies and in particular, the Health and Safety, Equal Opportunities and Confidentiality policies, and help to ensure that diversity and equality of opportunity is integral to the organisation’s work
• Work to administration and communication protocols efficiently to ensure that organisational systems and procedures are implemented
• To promote an asset-based approach to Community Southwark’s work across the VCS, Public Sector and Private Sector
• To promote and undertake consultancy work on Community Southwark’s behalf as part of our income generation policy

PERSON SPECIFICATION

Knowledge, Skills and Experience Needed

• Knowledge and experience of developing, administering and managing grant programmes
• Ability to facilitate workshops and focus groups etc.
• Ability to co-produce programmes with a diverse range of people
• Good organisational and project management skills including financial planning, time management, project planning, monitoring and evaluation, and good governance
• Ability to interpret research, legislation and policy and present it in an accessible way
• Excellent presentation and communication skills both written and oral
• Skilled and able computer user in standard office software
• An understanding of good governance and organisational management
• An understanding of the issues affecting the VCS
• An understanding of issues facing individuals with or at risk of having multiple long-term conditions
• An understanding of managing and administering grants

Personal Qualities needed

• Have a flexible work ethic, every day can be different
• Ability to create new opportunities and be able to run with them
• Independent yet a strong team player
• Capable of leading and decision making whilst also considering wider issues and impact on individuals
• Proactive in putting ideas and thoughts into actions and solutions
• Ability to prioritise and manage own workload/caseload
• High level listening, influencing and negotiating skill; positive, flexible and proactive attitude
• Strong networking and influencing skills
• Reliable
• A full commitment to equality of opportunity with practical ideas for its implementation within the scope of the post

ADDITIONAL INFORMATION

Contract: This post is funded by GSTTC for 18 months. The post holder will be employed by Community Southwark.

Office Base: The post will be based in Cambridge House, 1 Addington Square, Camberwell, London SE5 0HF.

Hours of work: 35 hours per week

Office Hours: 9.00am to 5.00pm Monday to Friday, Flexitime: 8.00am to 6.30pm, Core Hours: 10.00am – 12.00pm 2.00pm – 4.00pm

A flexi-time scheme is in operation within Community Southwark. The successful applicant must be willing to work within the flexi-time hours.  The person appointed may be required to work outside these hours.

Annual Leave: 30 days Annual Leave. The leave runs from 1st April to 31 March.

Pension Scheme: In addition to the salary, there is a company pension scheme to which the company contribution is 5% of your annual salary and employees currently contribute 3% of their salaries.

Cycle to work scheme: The scheme allows employees to get bikes and accessories tax-free. This is done through a salary sacrifice agreement signed for up to £1,000 to be paid in monthly instalments.

Childcare Vouchers: Unfortunately, the Government closed the Childcare Vouchers scheme to new entrants on 4th October 2018. However, Tax Free Childcare is still available through the Government's website.

Volunteering Days: Employees are entitled to up to two days paid leave for undertaking voluntary activities.

Other: Successful applicants will need to prove their entitlement to work in the UK and may be subject to DBS checks.

TO APPLY:

Please send a covering letter outlining how your experience meets the job and person specification (no more than two-sides of A4) and your CV and the equal opportunities form to our recruitment email listed in the Job Description.

Closing date: Monday 30th March 2020 (Midnight)

Interviews: Monday 6th and Tuesday 7th April 2020

If you wish to have an informal conversation about the role, please see details in the Job Description.

CPRE, the countryside charity is looking for an experienced and enthusiastic Individual Officer to support the development, delivery and growth of our individual giving programme through exciting new innovation testing.

Over the past year CPRE, the countryside charity has undergone great transformation which has led to a completely new brand, a strong set of organisational values, a new strategy (which has just come into play), in depth audience insight and the initial launch of our new website, amongst other exciting developments.

As one of two individual giving officers, you will support programme growth and generate income from donors both new and existing. These donors will give to us through membership, regular donations, annual appeals, raffles digital fundraising and through new products we are yet to establish. Reporting to the Individual giving manager, you will support the development, implementation and growth of a portfolio of products, while working in our friendly and busy office in London. By building upon existing relationships, and attracting and converting new supporters, you will grow our income in this area, helping to create a sustainable platform for all our fundraising activity.

We are looking for an enthusiastic all-rounder. Someone with a real passion and aptitude for working with creative partners and colleagues to creating compelling and effective fundraising communications while also being confident in the more technical aspects of direct marketing: drafting data briefs, devising robust tests and analysing results.

The successful candidate will have previous experience in a charity fundraising environment and a proven track record in project managing direct marketing activities across a variety of income streams and channels, including digital and social media. In line with our objectives, ideally your experience will include supporter acquisition as well as retention, with knowledge of new product/offer development and implementation of ‘test and learn’ programmes. 

We will be shortlisting on a daily basis so apply now!

To apply, candidates should read the candidate information pack and Job and person specification below then complete the application form (CVs will not be accepted).  Please make sure you address the criteria outlined in the Job and person specification; failing to do so, will mean you will be unlikely to be shortlisted. 

Job ref: IGO4/cj

CPRE is an equal opportunities employer.

Summary

We are looking to recruit a digital analyst, who will help us champion and develop evidence based decision making, enabling us to maximise our digital opportunities and add value to our engagement activities.

This key role in the Engagement and Fundraising Directorate will help us develop and optimise our digital presence. You will facilitate our digital analytics, allowing us to shape, test and grow some exciting digital activities and pilots. Supported by a wider team of insight analysts, we will use the insights gathered to help us drive engagement across both digital and non-digital activity.

This is an exciting time at Diabetes UK, as we work to develop our 2020-25 strategy. We know that becoming a more pro-active, data-driven organisation is key to achieving our ambitions and this role will play a key part of helping us drive the change we want to see. This role would suit someone who is passionate about the role data and insight can play in driving improvement and innovation, who embraces and champions change, and who can balance reactive demands with working towards a long term vision.

We would consider flexibility on where this role could be based

Interview Date: TBC

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

From Google Analytics, to testing new digital engagement activities, you will embed insight in everything we do. Working to support the delivery of our Data Strategy, you will enable us maximise our digital insight, as well as ensuring we are reach more of our target audiences and that they have an excellent experience with us.

Ideal Candidate

We are looking for a motivated individual with demonstrable experience of digital analysis and experience of generating actionable insight to help shape future activities. You will have experience of reporting on digital activities and influencing others to set KPIs and measures of success. We want someone who will be excited about the opportunity around maximising our digital presence and able to work across the organisation to influence and build on our new strategy.