Evidence And Insight Manager Jobs in Home Based
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Store Manager - ReStore HFHGB
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
In support of our mission Habitat GB is introducing a new home improvement retail store to Great Britain called Habitat ReStore, which sells donated home furnishings, appliances, and renovation materials. Habitat has already successfully introduced ReStore to other parts of its global network, including in the USA, Canada and Ireland, with all proceeds helping us ensure more people have access to decent homes.
Habitat GB is growing. We are an innovative, entrepreneurial social enterprise that has been increasing our capacity for impact each and every year. Together, we are building a better, more inclusive world for everyone.
Job Purpose
As Manager of the new 13500 square foot ReStore, you will use your passion, experience and insight to create a compelling shopping experience for our customers. Working closely with both volunteers and staff, you will be responsible for developing, motivating and engaging the team to help you drive sales. You will move our mission forward by making the most of every donation and using your talents to create that truly one of a kind shopping experience. The ReStore Team must be creative, compassionate and excellent communicators. No two days are the same, so if you are looking for a fast paced and constantly changing role, then the ReStore is a great fit!
Job Description & Duties:
· Oversee all retail operations including store merchandising, selling, space management, stock control, etc.
· Administrative and clerical duties (daily health and safety inspections, inventory and donation processing, staff scheduling, etc.)
· Manage scheduling and pick up of donations through fleet system.
Leadership and Team Building:
· Supervise, train and lead ReStore staff and volunteers.
- To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
- To role model and promote effective team communication, celebrating success and sharing best practice.
Customer Service :
· Problem solve and troubleshoot day to day issues and concerns
· Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices
· Exceed sale and customer satisfaction targets to support our cause
· Deliver exceptional customer service to our customers, donors, and volunteers
· Deescalate and resolve customer complaints
Learning and Personal Development:
· Foster a culture of learning and development, delivering on continuous learning opportunities externally and internally
- Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices. Ensure training through morning huddles and other learning opportunities.
· Advocate and share culture for Habitat for Humanity GB and model our values and guiding principles.
Person Specification
Experience
- Experience leading customer service teams with budget responsibility.
Skills / Knowledge
- Understanding of customer service delivery. (Essential)
- Experience in retail environment where goals are met and exceeded. (Essential)
- Clear and straightforward communication skills
- Excellent organisational skills and ability to prioritise and multi-task (Essential)
- Merchandising skills. (Essential)
- Volunteer Management
- Motivational Leadership Ability
Working Style
- Ability to confidently engage with different people (Essential)
· Willingness to learn and apply new knowledge (Essential)
· Enthusiastic and positive, with a can-do attitude. (Essential)
Commitment
· Support for Habitat’s values and mission
· Demonstrable interest in our work, and commitment to continued learning and development.
· Committed to contributing to the inclusive, people-positive culture we are fostering at Habitat.
This is not intended to be an exhaustive list. Job descriptions may be subject to change.
Flexibility
HFHGB is seeking to rapidly expand its activities and impact to fight poverty across the world. This means that the organisation must be adaptable and flexible and have an ambitious, dynamic and flexible team. It is a requirement of the post holder to be flexible in terms of location (within reason), line management, and duties and responsibilities.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
Start your Habitat journey.
We want the recruitment process to give you the opportunity to share your skills and experience, and to find out more about Habitat. You are welcome to get in touch and arrange an informal chat with a member of the team before submitting an application. To apply for the role, please send us your CV and a cover letter telling us about yourself, how you meet the person specification, and your motivation for applying – we don’t expect this to be more than two sides of A4.
The deadline for applications is extended until 05 May 2024 (at 11:59 pm).
Selected candidates will be contacted to agree a suitable time for interview.
Please note that we do not reimburse any expenses incurred during interviews.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
This post profile is not set in stone. It gives insight into the main purpose of the role, and expected responsibilities, but it might be reviewed in the future to meet the changing requirements of Habitat for Humanity GB – any changes will be made in discussion with the post-holder.
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
The client requests no contact from agencies or media sales.
FUNDRAISING MANAGER (INTERIM)
We have an exciting opportunity to join the thriving and dynamic SARSAS team as our Fundraising Manager.
About the role
This is an exciting opportunity to help SARSAS realise it’s vision of a world without sexual violence, through our ambitious strategy to extend our preventive programmes and maintain our essential high-quality services. Through developing and expanding income generated through trust and grants, corporate giving and individual giving, you will help us to be part of the systems change to end gender-based violence.
You will work closely with the Senior Leadership Team (SLT) and team leads to understand funding priorities, identify potential funders and donors and develop compelling funding bids, proposals and appeals. This will include collaboration to develop partnership proposals.
You will undertake new prospect research and develop and nurture excellent donor relationships. You will seek opportunities to strengthen and build on existing and lapsed funding relationships and be proactive about identifying further development opportunities.
In order to realise our ambitions, we need to extend our programme of fundraising growth, so we can increase our annual income from circa £3 million to in excess of £3.5 million.
About you
Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners and grant giving trusts and foundations. You'll bring our cause to life and building lasting funder and donor relationships, leading the drive for new donor engagement and securing sustainable, multi-year funding.
Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have ability support and mentor your team and the capacity yourself to create and craft compelling bids, proposals and appeals that successfully engage and attract donations from new and existing supporters.
You will be an exemplary relationship builder and have experience in developing multi-faceted partnerships (ideally with experience and success in employee engagement, corporate sponsorship, and/or operational partnerships).
We are a small team and so you will be comfortable rolling up your sleeves to help out team members and to support new business across other income streams.
You’ll be excited by the opportunity to join SARSAS and to work in a varied and busy role within a collaborative and supportive environment.
About SARSAS
SARSAS exists to relieve the trauma and distress, and help rebuild the lives, of survivors who live in Somerset, Bristol, South Gloucestershire, North Somerset and BANES, who have experienced any form of sexual violence, at any point in their lives.
SARSAS also campaigns and raises awareness about rape and sexual violence to change the narrative about sexual violence and enable survivor’s voices to be heard. Partnership work with a range of agencies locally and nationally is a priority to enable social change.
SARSAS works to feminist principles: this underpins both what our service is and how it is run. Our work is guided by a trauma-informed approach which understands how traumatic experiences can impact on survivors and keeps an awareness of the effects of trauma at the forefront of our approach to support.
Equality, diversity, and inclusion
At SARSAS we strive to create a workplace that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We want to build an inclusive culture that encourages, supports, and celebrates diverse voices. We actively encourage applicants with protected characteristics to apply.
We are committed to taking an inclusive approach to recruitment and selection whilst ensuring there is no discrimination in our processes and that our team and prospective employees are treated fairly, with respect and without bias. Reasonable adjustments to the interview process can be made to accommodate additional requirements. Applicants are encouraged to highlight any specific adjustments needed to enable participation in the recruitment process.
Key responsibilities
Fundraising delivery and development
- Develop, monitor and manage a fundraising portfolio capable of generating in excess of £500k per annum, establishing a fundraising pipeline and a range of KPI’s that can be tracked and will enable you to make informed projections regarding future income.
- Set up and manage clear planning processes to prepare funding applications, providing clear guidance to colleagues and external partners, which supports effective collaboration, and ensures the submission of high-quality bids, on time.
- Work with and support external consultants and colleagues to help secure fundraising partnerships and income from grant giving trusts and foundations.
- Write high quality, well-written persuasive and compelling funding applications to secure grant funding.
- Support the Corporate Partnerships Lead to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.
- Develop the SARSAS Individual Giving Strategy and support the FunComms Administrator and wider Comms team to design and deliver excellent, engaging and regular communications and powerful fundraising appeals alongside establishing the associated data and systems to grow our income and pool of individual supporters making one off or monthly donations.
- Keep up-to-date and accurate records of fundraising activities and provide quarterly updates to the senior leadership team.
Relationship management and stewardship
- With colleagues, undertake market research and funding insight to identify new prospects and grow our income and pool of supporters.
- Identify and broker relationships with key funders capable of funding against our fundraising priorities, providing high-quality relationship management, using appropriate communication tools and channels to maintain relationships with key individuals and organisations.
- Design and implement generic and bespoke stewardship plans for our current network of donors, working closely with the Communications Team on the development of mailings, reports, and events as necessary.
- Provide advice and support, as necessary, for staff who serve as primary contacts for funders/donors, to ensure that relationships are maintained to a high standard.
- Build strong relationships across SARSAS and work with teams in an integrative way to achieve organisational ambitions.
Planning, monitoring and evaluation
- Working closely with the SLT and relevant managers, develop a funding pipeline, which aligns across all programmes, and collaborate on quarterly update reports for the Board of Trustees and the Finance, Risk & HR Sub-Committee.
- Support SLT/ team leads to define fundraising priorities, ensuring that resources are deployed in a timely, and proportionate manner.
- Maintain accurate and up-to-date records to evidence the impact of fundraising activities, including raised income, donor acquisition, donor retention, return on investment, donor engagement metrics, and our fundraising growth rate.
- Oversee full implementation of Donorfy system for fundraising
- Provide high-quality monitoring and evaluation reports.
Staff management
- Provide leadership for your team, inspiring and motivating staff, freelancers and volunteers, setting KPIs, reviewing and improving performance, ensuring fundraising meets/exceeds targets.
- Provide and/or oversee line management of team members, ensuring that professional standards are maintained, and staff wellbeing is supported.
- Ensure that all work adheres to all policies including Safeguarding and Data Protection guidelines.
- Work alongside the HR Officer, to co-ordinate the recruitment of training staff.
Additional information
- Undertake any other duties commensurate within the role including working flexibility to organisational priorities.
- Work as part of a team, promoting the ethos and values of SARSAS.
- Ensure that all work is conducted in line with SARSAS policies and procedures and Rape Crisis England & Wales (RCEW) National Service Standards.
- Attend all training, whether statutory or non-statutory, as required.
- Adhere to SARSAS’s policies and procedures.
- Actively participate in the risk assessment, management of risk process, and all aspects of Health and Safety.
This job description is not exhaustive and is subject to review in consultation with the post holder and according to future changes/developments within the organisation.
Contract information
Salary: £36,000 pa FTE
Hours: 37 hours per week (or as agreed)
Responsible to: Head of Income Generation (CEO while this post is vacant)
Based: Bristol based with up to 50% working from home
Annual Leave: 27 days + bank holidays (pro-rata)
Contract: Fixed term up to 12 months
Applicants will undergo a basic criminal record check before employment starts.
How to apply
Closing date for applications is Midnight on Monday 27th May 2024
Interviews will be held on Monday 3rd June 2024. Please ensure you are available for an interview on these dates.
Interviews will be held in person in our Bristol office but please indicate in your application if this is not possible so we can consider an alternative.
The client requests no contact from agencies or media sales.
Do you have experience connecting university students and non-profits for mutual gain? Are you a storyteller and collaborator?
We are looking for a Community Research Initiative Manager to lead the innovation, delivery, and evaluation of a range of community-based student opportunities at UCL. This currently includes: collaborative PGT dissertations; research skills volunteering; our new Pro bono Community Research Service; and developing community-based class projects for university colleagues. We are seeking an innovative, creative, and passionate person to fill the role of Community Research Initiative manager.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The client requests no contact from agencies or media sales.
Who we are
The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.
Our mission - To ensure that young people who have been excluded from school are not excluded from society.
Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.
Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.
Role Overview
Salary – £31,200 to £38,000 pa
Reporting to – Chief Operating Officer
Contract type – 10 months maternity cover (with the possibility to extend)
Location – Midlands, Liverpool or Newcastle (homebased with weekly field travel within the Midlands, North East, North West and London office)
Hours – Full time 37.5 hours
Start date: August
We are looking for someone to carry out maternity cover for our Programme Manager (Midlands & North). The Programme Manager role purpose is to lead on all aspects of service delivery within the Midlands & North area, which currently covers the following hubs: Birmingham, Solihull, Leicester, Northumberland, Tyne & Wear, County Durham, Liverpool, Warrington & Oldham. This is a 10 month fixed term role with the opportunity to extend employment at the end of the contract.
This includes accountability for the delivery of our in person services, digital delivery (Player Profiles), impact, employability, regional fundraising, regional partnerships, business development and people across all regions in the Midlands & North. You will directly line manage at least 3 people but be responsible for a wider team of circa 15 people.
This is a varied and hands on role that will be full of purpose. You’ll be joining a supportive and driven team that works hard to help young people change their lives. As a manager you will play a key part in the leadership of the organisation and driving the implementation of strategic plans on the ground.
It is important to us that this role remains embedded within the delivery of our interventions, therefore the post holder will be required to spend up to 25% delivering our programmes or working alongside staff for quality assurance.
Who you are
- At least 2 years experience leading a team and the ability to manage a team across a broad geography.
- Someone who aligns with our playbook values: play as a team, tell it like it is, future focused and high energy.
- A passion for our cause and ability to engage with young people effectively.
- Previous experience working in a charity, social justice, sport, youth work or teaching would be advantageous.
Applications
Email us your CV and cover letter by 12th May.
Supporting young people, using the power of rugby.
The client requests no contact from agencies or media sales.
Home-Start is committed to promoting the welfare of families with young children to ensure that they have the best start in life. We are recruiting a Volunteer Manager to develop a diverse team of volunteers, to support our work with families in Barnet, Brent and Harrow. As a volunteer-led organisation, the role of Volunteer Manager is central. The postholder will promote Home-Start in each of the boroughs where we work, seeking opportunities for recruitment within local communities. They will ensure that volunteers receive training, development and supervision to support the families referred us, and that high standards of practice are maintained. They will promote initiatives to increase the retention of existing volunteers and ensure that they are recognised and rewarded for their work.
The work requires a combination of field-based community engagement and training, and regular days in the office which is in Finchley, Barnet.
The client requests no contact from agencies or media sales.
Job summary:
Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.
Our involvement work brings together our community to mobilise urgent change in research, support, campaigning and awareness through the power of their united voices. The insight from our involvement network inspires and drives all our work across The Charity. This role involves actively engaging and stewarding everyone across all relevant and interested groups. This includes providing support to those living with a brain tumour diagnosis, their family and their friends. As part of our services team, you will ensure we engage all groups including those disadvantaged and less heard from, championing the voices of our wider community to grow our involvement network. You will also collaborate with those professionally committed to the cause, including our research community, to ensure that people affected by brain tumours have the chance to both shape and participate in research opportunities. You will be responsible for measuring and sharing the difference we are making through the delivery and analysis of our Improving Brain Tumour Care Surveys, empowering the community to identify the gaps in treatment and care experiences, so we can make a difference where it matters most.
Who we’re looking for:
The successful candidate will have experience of working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. As a highly motivated and established champion of community involvement, you will have a proven track record of delivering a programme of involvement activities, including tools and resources to support meaningful patient and public involvement in research. You will be keen to use your leadership and relationship building skills to make a real difference, and have an instinct to listen, support and enable the community to drive change. You will have excellent people and influencing skills and the ability to identify smart opportunities, develop action plans and deliver change. With a willingness to learn, you will be evidence-led and analytical when delivering new approaches to involvement across the organisation.
Key accountabilities:
· Grow the involvement of the community in driving development of The Charity’s work including support, campaigns, fundraising, research and strategy
· Develop the involvement strategy and engage teams across the organisation to maximise the use of involvement
· Promote, advise on, and facilitate involvement activities including but not limited to focus groups, workshops and developing and undertaking surveys
· Collaborate with our Research team, contributing to the design and implementation of policies relating to research involvement
· Steward and look after the involvement network and develop their experience in a structured way over time
· Manage our Young Ambassador and Involvement Champion programmes
· Ensure we engage all groups including those disadvantaged and less heard from
· Innovate in involvement by bringing in ideas from others and developing partnerships across the wider ecosystem, in the field of brain tumours and outside the sector
· Identify the gaps in experience of treatment and support of the brain tumour community through the Improving Brain Tumour Care surveys and other feedback mechanisms
· With the Head of Services, ensure that all services are developed in collaboration and close partnership with representatives from our community from the outset
· As part of the wider services team, work closely with the team and community to review service delivery and development of new content
· Ensure effective operational cover of the support services when required, including own participation in delivery of services
· Provide feedback to funders and other stakeholders in a suitable format on our Improving Brain Tumour Care Surveys and involvement outcomes as required
You’ll be a great fit if:
We encourage you to apply to the role even if you do not meet all of the criteria.
Experience:
· Proven track record in a similar role for at least two years i.e. leading on involvement and participation work especially in a health, research, social care or third sector environment
· Experience of developing, implementing and evaluating patient and public engagement and involvement strategies and methodologies, preferably in a research environment
· Designed and run user insight work, including online and in person workshop facilitation and interviews
· Designed and built online surveys, including delivering quantitative and qualitative research methods and their application
· Experience of working with and supporting people affected by neurological disorders and/or people affected by brain tumours
· Recruitment, training and supervision of volunteers
· Proven experience of identifying, working to and delivering on Key Performance Indicators and clearly demonstrating impact
· Experience of using a CRM database to accurately record data and create reports that will drive operational, funding and strategic decisions forward
Knowledge, Skills & Abilities:
· A good understanding of patient and public involvement and the health research environment (including the research process and methodology)
· Analytical and insight measurement. Particularly adept at Excel and using survey tools
· Excellent communication skills especially digital channels, social media and online communities
· Proven strategic relationship and network building skills
· Excellent and persuasive communicator with internal and external stakeholders (written, oral including public speaking and presentations)
· Empathy with the aims, objectives and activities of The Brain Tumour Charity
· Ability to motivate and inspire others to deliver exceptional outcomes
· Ability to work as a part of an agile, flexible team and contribute to group and individual targets
· Proven ability to work remotely/independently
· Ability to work well under pressure and to deliver to targets
· Highly organised, confident self-starter and capable of taking initiative, working flexibly and creatively
· Commitment to continuing professional and personal development
· Knowledge of the NHS and local and national government and their structures
· Knowledge of health, the human brain, cancer or brain tumours
*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.
What we’d like to give you:
You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference.
Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.
Working hours: This role is 37.5 hours per week, with some out of hours working.
Benchmarked salary: c.£43,350 (dependent on level)
Our amazing benefits:
· 25 days annual leave (pro-rated for those who are part-time). Increases yearly with length of service
· Celebrate your work anniversary in true Charity style
· Occupational Sick Pay
· Hybrid working
· Flexible working
· Charity pension
· 1 day life leave per year to celebrate a special moment of your choice
· Wellbeing support including professional counselling
· A personalised on-boarding programme
· Cycle to Work Scheme
· Perkbox – our team discount portal
· Health care vouchers
*Some of these benefits are non-contractual and are subject to change
Diversity & Inclusion:
The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities.
We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.
Eligibility to work:
Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis.
How to apply to our team:
Please apply by clicking the red ‘join our team’ button on our website, attaching your CV and a covering letter explaining why you want the role, what you would bring to the team and how your skillset and experience will enable us to make a real impact for those affected by brain tumours.
We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please drop us a line at careers @thebraintumourcharity .org.
Advert close date: 10 May 2024
First interview date and location: TBC over Zoom
Second interview date and location: TBC at our office in Fleet
The post holder will also:
· Contribute to achieving the objectives of The Brain Tumour Charity
· Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
· Undertake any additional and ad hoc tasks as required
· Participate in team meetings and other meetings as required
· Monitor and evaluate activities and provide written reports
· Represent The Charity at external events in a professional manner
· Work within an equal opportunities framework
· Adhere to all The Charity’s policies, procedures and working
· Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies
We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.
The client requests no contact from agencies or media sales.
Location: Southwark, Haig House Hybrid
Contract Type: Permanent
Hours: Full Time, Monday to Friday
Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)
Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?
We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.
Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.
With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.
We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!
Specialism: This role will primarily lead in our engagement and ongoing development of our regular giving programme. (This includes products like Poppy Supporter as well as other forms of regular donations.)
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Midday 10th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.
Remote or Hybrid working considered.
The client requests no contact from agencies or media sales.
Emotional Health and Wellbeing services opening hours supports the needs of the communities in which we work, and therefore there are elements of unsociable hours - this may include evenings, weekends, and bank holidays.
Permanent position but with a provisional funding end date of 31st March 2025
Hours: 21 per week
Salary: £38,390.76 per annum/ £21,789.35 pro rata.
Benefits - 28 days holiday per year (plus Bank holidays), Family-friendly policies, Cycle to work scheme, Pension- employee contributions of up to 8%, Death in service benefit, Discounted health scheme, Free confidential counselling service
Do you want to support a team who work with children, young people with emotional, behavioural and mental health difficulties?
To lead and co-ordinate the clinically informed youth work team delivering brief intervention services in Gateshead supporting staff to work with Children, Young People, and Young Adults in our Emotional Health & Wellbeing services based in Gateshead offering low intensity support under a brief intervention framework.
It is planned to offer various drop ins in Gateshead venues have yet to be identified.
The nature of the Emotional Health & Wellbeing services the ability to build relationships quickly, identify risks, and process further support is vital.
Skills
-The ability to act creatively and respond to new and challenging situations.
-Extensive experience leadership and management of diverse teams in a range of setting.
-The ability to act on own initiative, supervise others and co-ordinate work.
-Experienced negotiation skills.
-Competent use of IT programmes.
-Able to utilise therapeutic models in practice.
-The ability to co-ordinate working patterns, including on call rota's.
-Can demonstrate lone working experience and aptitude.
-Experience of compiling reports and presentation skills.
Work-based Knowledge
-Excellent understanding of common mental and emotional health issues that children & young people face, informed by current research and evidence bases.
-Clinical insight into emotional health and mental health pathways within the NHS CYP Mental Health Services.
-Appreciation and awareness of issues facing hard-to-reach young people around access to early help and crisis support.
-A working knowledge of current mental health support agencies in the local area.
-An understanding of current legislation, policy, procedures, and issues relating to safeguarding young people.
-Substantial experience of leadership within a mental health service.
-Track record of working with external stakeholders to deliver better outcomes for children and young people.
-Experience of working with a range of partners (both statutory and wider)
For an application pack please visit the web site
http://www.childrenssociety.org.uk/about-us/work-us
or
telephone The Children's Society Recruitment team on 020 7841 4400
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
All people within diverse backgrounds are encouraged to apply, and particularly welcome applications from Black, Asian and Minority Ethnic communities.
The closing date for applications is 21st May 2024. If after 14 days, we have received enough applications we reserve the right to close the vacancy on 7th May 2024 onwards.
Provisional Interview date TBC
The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.
Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.
IN1
Role: Philanthropy & Partnerships Manager
Reporting to: Senior Philanthropy & Partnerships Manager
Purpose of job: To work as a key part of the Philanthropy and Partnerships Team, line managed by the Senior Philanthropy and Partnerships Manager, and accountable to the Museum’s Director. This role will bring in vital income from trusts, foundations, corporate partners and individuals to deliver the business plan. This role has responsibility for achieving income targets by collaborating across all departments to understand and translate fundable and core activities into compelling cases for support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£36,000-38,000 depending on experience
Who we are looking for:
- You will be our ideal candidate if you are a high performing and target driven person, who enjoys working in a fast paced and rewarding environment.
- You will have a track record of securing grants, gifts and donations from individuals, trusts, foundations or corporate supporters.
- You will have a solid understanding of the principles of successful relationship stewardships, across a diverse group of donors, funders, patrons and partners.
- You will be responsible for contributing to and implementing the Museum’s Philanthropy and Partnerships Strategy, in consultation with the Senior Philanthropy and Partnerships Manager and Directors, which will maximise income from individuals, corporate supporters and grant-giving organisations.
- You will be confident working both independently or collaboratively, as required, to meet ambitious targets, often within tight timeframes.
- You will be responsible for researching and identifying suitable supporters and trusts and foundations, for which you will produce high-quality proposals and applications, liaising with colleagues to collate information and supporting documentation as required.
- You will have excellent written and organisational skills; be able to juggle multiple priorities and work across diverse departments; and manage relations with a range of supporters and funding bodies, including timely submission of reports.
- This is an excellent opportunity for a person with experience in one of the specified areas of fundraising, such as trusts and foundations, individuals or in corporate support, who is looking to expand their experience across the full range of philanthropic and partnerships activity.
Key objectives in first 6 months:
- Established position as a trusted and valued colleague within the Museum team
- Contributed towards a new philanthropic strategy for building income from established and new supporters, including corporate supporters, trusts and foundations and statutory sources, and made demonstrable progress in raising revenue in line with this
- Successfully managed existing relationships with funders including stewardship of supporters, grants and reporting as required
- Submitted new funding applications and researched and developed new prospects for funding and securing actual income to an agreed target
- Worked productively and positively with committees, senior volunteers and consultants to have established personal credibility with the key influencers in these groups
Key Responsibilities:
Supporter Identification, Communication and Cultivation
- Identify, research and develop a pipeline of trusts and foundations prospects, ensuring that relationships are well managed and planned for first, second and third requests for funding, as appropriate.
- Identify, research and approach corporate partnership prospects to support agreed priorities such as exhibitions and programmes
- Work closely with colleagues in Events, Commercial and Communications to promote corporate sponsorship packages, including working on communications and campaigns that encourage uptake and renewal
- Crafting compelling and engaging letters, proposals and applications to potential and existing supporters
- Collate social impact statistics and create an internal bank of resources that communicate our work articulately and passionately
- Reporting to funders by working with consultants and colleagues to write well-crafted and timely reports, highlighting the difference that a supporter's contribution has made, with accurate financial data and spend against projects, to draw down grants as required
- Ensure that supporters are contracted and acknowledged appropriately; including personally, on website, on site and/or in printed materials as appropriate, and ensure all agreed benefits are delivered
- Maintain and create accurate records on submissions, outcomes and correspondence using the Museum CRM system
- Working closely with the Finance team to monitor payment terms and dates
- Provide monthly updates on progress against targets to the Senior Philanthropy and Partnerships Manager, including planned proposals and income forecast, pledged and paid.
- Contribute toward updates to quarterly Board reports, including actual income achieved in relation to revenue targets
- Work closely with colleagues in Visitor Engagement & Communications to promote Foundling Friends scheme, onsite donations and to create communications that encourage renewal and engagement
Organisational Culture & Infrastructure
- Contribute to a successful philanthropic/fundraising income generation plan that enables the delivery of the Museum’s ambitious business plan
- Work collaboratively with the Philanthropy and Partnerships team, consultants and colleagues across the organisation to ensure that the work of the Philanthropy and Partnerships team is fully integrated and supports the delivery of Museum’s overall objectives and business plan
- Support the all the Museum’s philanthropic activities including cultivation events and stakeholder management
- Represent the Museum at internal and external networking opportunities, developing existing and new supporter relationships
- Work successfully to achieve the Philanthropy and Partnerships team’s fundraising targets as well as personal revenue targets, showing growth in activity and results
Person specification
Essential:
- Proven ability to manage and cultivate a list of active and significant supporters
- Experience of writing funding proposals, bids and applications with a track record of success
- Demonstrable excellent written and verbal communication skills and ability to write high quality successful proposals, applications and reports
- Strong attention to detail and financial literacy
- Experience of managing supporter journeys with an insight into why people give to arts and culture
- Demonstrable evidence of meeting targets and working in a target driven environment
- Knowledge of GDPR compliance, due diligence processes, UK tax laws and Gift Aid
- Exceptional influencing, negotiation and diplomacy skills
- Ability to think and operate strategically and provide flexible solutions
- Able to deliver to demanding deadlines and with a hands-on approach
- Excellent IT skills including CRM databases, Microsoft 365 and SharePoint
- Ability to self-motivate, work as part of a small team, and support colleagues, even under pressure
- A commitment to excellence and professionalism
- Appreciation of and support for the aims, values and ethos of The Foundling Museum
- A right to work in the UK
Desirable:
- Experience of fundraising via trusts, foundations, corporate philanthropy or individual giving schemes
- Experience of working with senior volunteer boards
- Experience of designing and managing digital fundraising campaigns
The Philanthropy & Partnerships team
In Autumn 2023, Foundling Museum delivered a successful, ambitious capital campaign to secure the future of the Museum through a variety of supporters, from individuals, major supporters and trusts/foundations.
The Philanthropy team is responsible for the funding revenue needs of the Museum, which for 2024-25 is c£800,000, making up approximately 36% of total income.
The post of Philanthropy and Partnerships Manager will deliver against personal targets toward this goal. Remaining income includes Arts Council England National Portfolio funding, NLHF funding, core earned income (admissions) and trading activities (retail and venue hire).
The Philanthropy and Partnerships team collaborates closely with the Director, Chair of Trustees and Development Consultants and across all departments to understand and translate fundable and core activities into compelling cases for support. Across a year the team raises vital income for exhibitions, learning and participation activities, events, capital projects, an established endowment fund and unrestricted revenue income.
Interview timetable & how to apply
Closing date: Thursday 23 May 2024 at 10am
First interview date: Thursday 5th June 2024
Second interview date for shortlisted candidates: Thursday 12th June 2024 TBC
To apply please click on the apply button at the bottom of the page , you will be taken to our website and then on to application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic Health and Women’s charity to find their Senior Health Information Manager.
The charity offers a flexible working environment, with hybrid working 2 days per week from their London office.
The purpose of Senior Health Information Manager is to ensure that all women, and their partners and families, have high quality up-to-date, evidence-based and inclusive health information for every stage of their pregnancy journey, including pregnancy loss if it happens.
Key Responsibilities:
· Overseeing a cycle of continuous improvement of all health information products.
· Using quantitative and qualitative evaluation methods to implement a framework to measure the effectiveness of health information products.
· Establishing a dashboard and reporting back to the Head of Information monthly on agreed KPIs.
· Owning the information review production schedule and responsible for the development and maintenance of all existing health information products. Establishing deadlines and monitoring the progress of information products.
· Owning the health information SEO strategy and implementation, ensuring that recommendations are followed to achieve maximum reach.
· Owning the PIF accredited publishing and review process, ensuring they are adhered to scrupulously, including taking ownership of processes, templates and guidance that support this.
· Convening and leading expert, stakeholder and service user groups in the development and maintenance of health information to ensure new and existing products are needed, relevant, evidence-based and user-centred.
· Commissioning freelance or agency help where required.
· Managing the information content budget,
· Managing product insight phases from brief development through to recommendations, including formative research.
· Ensuring all health and social care information is up to date, clinically checked, accurate and reviewed by relevant experts.
· Making diversity and inclusion considerations a high priority throughout all activities.
· Overseeing and managing the health information budget, making business cases for resource needed if necessary.
· Leading on internal communications, sharing progress across teams, training staff members and presenting projects and learnings to all staff.
· Analysing data on information usage, engagement and feedback to spot opportunities, make recommendations and prioritise work.
· Bringing together teams across the organisation, and externally if required, to deliver a project.
· Managing 1 content writer and editor.
· Supporting fundraising applications and fundraising teams where necessary.
Person Specification:
· Hands-on experience of managing the lifecycle of health information products.
· Experience of recruiting and managing multiple stakeholders.
· Experience of working within brand guidelines.
· Experience of managing website content using a CMS.
· Experience in a content editing/writing role.
· Experience of implementing SEO practices and writing.
· Experience writing for a wide range of audiences and formats.
· Experience managing delivery of complex digital products, such as apps or tools.
· Experience managing a busy publishing schedule.
· Experience of commissioning content and quality control of commissioned content.
· Experience of commissioning and overseeing user/patient insight and implementing recommendations.
· Experience of building accessibility and inclusion considerations into projects from the very start.
· Experience of managing products that require input from multiple external agencies.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Supporter Development Manager
Location: Southwark, Haig House Hybrid
Contract Type: Fixed Term Contract, 12 Months Maternity Cover
Hours: Full Time, Monday to Friday
Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)
Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?
We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.
Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.
With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.
We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!
Specialism: This role will primarily lead in our engagement and development of our raffle and prize draw programme. (Find out more here: Raffle | Royal British Legion)
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 12th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
As Fundraising Manager you will be stewarding high profile Trust and Foundation donors, researching new donors and writing compelling applications using detailed case studies compiled by the team. You will be able to shape our new Major Donor programme which has shown early success and is an income stream ready for growth.
This is a really exciting time to join Caring in Bristol – we are about to launch our Youth Shelter which is the same base as our offices so as the new Fundraising Manager you will see first-hand the difference we make. Working in Homelessness is a dynamic sector and our funders are very interactive. We have a number of exciting projects to fundraise for, a strong internal team to support fundraising and flexible working – it's a great place to work!
We offer:
- Flexible working (this role can be hybrid, minimum 2 days a week in the office), including the potential to work compressed hours or 4 days per week
- 33 days leave (including bank holidays), with the option to purchase additional leave and additional leave given for 3+ years service
- 5% workplace pension
- Enhanced family leave policy
Deadline for applications is 11.59pm on Monday 20th May. Interviews to be held on Tuesday 4th June. Please visit our website for more information.
We are looking for an experienced professional to lead and manage YMCA East Surrey’s Childcare Services including our Early Years provision. If you are committed to make a positive difference in the lives of children - and the staff that support them - we would be delighted to hear from you.
Main Responsibilities:
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist services for children and families ensuring an effective co-ordinated offer for these families is in place and to develop new childcare settings as appropriate.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of Childcare in line with that of internal policies and procedures and of regulators such as Ofsted.
– To provide line management to the Service Managers and Co-ordinators and work with them to ensure they provide an effective service to children and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. This will include the duties and responsibilities arising from the Children’s Act 2014 and Working Together to Safeguard Children 2023 amongst others.
– To have lead responsibility for ensuring the Childcare operates in a way which safeguards children and is fully compliant with children’s safeguarding procedures.
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory requirements in conjunction with the Quality and Insight Manager.
– With the Head of Finance and HCYP to produce annual budgets for Childcare services and monitor them to ensure financial viability and appropriate use of charitable resources
– To ensure that key relationships and business processes are in place to improve outcomes for children and families.
– Work with the Development Manager to support the Managers and Co-ordinators to write funding bids and reports for new and existing work
– To ensure childcare services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies and processes are up to date and fit for purpose.
– Work collaboratively with Quality and Insight Manager to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated working with the in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
Training and Development
– Contribute to an in-house training programme for CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners
– Manage, and when required, deliver in-house training sessions supported by CYP Managers and Co-ordinators
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities across the department
Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training.
Job Purpose:To be responsible for the management and effective delivery of multi-disciplinary services for children and families. The aim of the services managed by this post is to provide support to children and families to help to belong, contribute and thrive within East Surrey. Also, to support the HCYP with quality, development and training for staff and volunteers across the Children and Young People services.
Hours of work: 35 hours a week,Monday – Friday 9am – 5pm with flexibility
Location : YMCA Sports and Community Centre, Princes Road, Redhill, Surrey, RH1 6JJ .
Annual leave: Five weeks (pro-rata) plus bank holidays. Holidays increase after two years’ service to a maximum of five weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at The Sovereign Centre and at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date: Wednesday 15 May 2024 9am
Interviews are scheduled : Monday 20 May 2024