We are seeking to appoint a new Chief Executive Officer, who will provide strategic direction for the charity and its staff; have responsibility for the delivery of a growing range of support and awareness activities; and directly contribute to improving statutory services and research in dermatology across the UK.

Key responsibilities will include:

· Oversee the development and implementation of the charity’s strategy and vision.

· Ensure the continuous improvement of our services’ quality and impact.

· Lead and motivate all staff, line manage the senior management team

· Manage risk and work with the board of trustees to ensure the charity complies with regulation

· Maximise the charity’s financial long-term sustainability and secure project funding

· Be the voice of our beneficiaries within statutory and academic networks across the UK

· Ensure the charity’s values and culture underpin everything EOS does

The successful candidate must have sound leadership experience in the voluntary sector, knowledge of relevant legislation and excellent financial management skills, including securing and managing large grants for projects. You will be a confident and passionate communicator, with an ability to create positive relationships with a wide range of stakeholders.

Position: Chief Executive Officer

Hours: FT, worked flexibly

Place of work: Home and Office based (Linlithgow, West Lothian) – subject to negotiation

Salary: £40,000 to £45,000

Duration: Permanent

Leave: 28 days + office closure over Christmas and New Year

Pension: Employer’s contribution: 4%, employee’s contribution: 4%

Position: Chief Executive Officer

Closing date for applications: 18th October 8am BST

Location: Remote within the UK with regular travel to London

Ideal start date: November 2021

Gross salary: £60,000-75,000 depending on experience 

Job type: Full-time permanent (open to flexible working)

Interview dates: Telephone interviews on a rolling basis; first round interviews from end of October/early November

Job description

Our mission is to empower young people to thrive in a fast-changing world. Building on a strong platform, we're looking for a new chief executive to lead the renewal of Apps for Good’s strategy and operations as we broaden the scope and impact of our work. You’ll have the chance to shape our next chapter with ambitious plans and renewed vision for our future.

Who we are

Apps for Good is an award-winning charity empowering young people between 10-20 years of age and giving them the skills they need to thrive. For more than 10 years we’ve worked with teachers to unlock the potential of over 220,000 students globally and have an exceptional track-record, reputation and network of supporters. We are part of a small but growing ecosystem of non-profit organisations supporting schools and teachers creating more authentic, real-world-based and impactful learning experiences for young people. Our programmes support young people with the skills and confidence they need to be purposeful innovators and proactive agents to shape their own future.

Our students are supported by over a thousand start-up, technology, design and business professionals who serve as expert volunteers. Over the years we have worked with outstanding philanthropic and corporate partners, including most recently Spotify, SAP, LEGO, Bank of New York Mellon and Deutsche Bank, but also Esmee Fairbairn Foundation, Dell, Nominet Trust, Nesta, Google, Omidyar Network, Thomson Reuters, Barclaycard, Facebook, Samsung, Tata Consultancy Services, TalkTalk, Salesforce, Airbnb, Garfield Weston Foundation, Sofronie Foundation, Comic Relief, Big Lottery Fund, Virgin Red, Stavros Niarchos Foundation and many others.

Triggered by the double challenge of the COVID-19 pandemic and climate change, we’re now embarking on and investing in an exciting new path. Young people, especially those with experience of disadvantage, are not learning the skills they need to create innovative solutions to climate change in conjunction with their wellbeing. We are creating a new programme, building on our existing methodology, experience and networks, so that young people can thrive in a transformed post-carbon society.

The team

We are a charity with a start-up mindset. We are a small, close-knit, highly ambitious and energetic team including c. 13 people who all believe strongly in our mission and values. If you believe in the power of authentic, real and impactful education and technology to transform lives, then you will be the perfect fit.

The role

After celebrating our 10-year anniversary in 2020, we’re looking ahead to the most effective contribution we can make in the next 10 years as a small charity. We would like to bring on board a new CEO to lead the renewal of our vision and strategic direction, building on our strengths, networks and expertise in technology education work and the new climate action and wellbeing programme.

As CEO you’ll have a wide-ranging role that will encompass taking on big strategic challenges and overseeing our financial sustainability, leading our highly-skilled and motivated team and developing key new funding partnerships, as well as getting stuck-in to projects. Working closely with the Chief Operating Officer, Senior Team and our social franchise partners, and supported by the Trustees and Council Members, your key responsibilities are to:

• Put together the strategic plan for the organisation and set ambitious goals and objectives for the team

• Drive shared values and culture that the team believe in

• Actively support the development of key new funding partnerships

• Put together the annual budget and manage the financial affairs of the charity

• Manage the day-to-day affairs of the charity, including UK operations and supporting our social franchise partner in Portugal and other global partnerships, and line manage members of the senior team 

• Oversee legal, risk, and hiring and reviewing the performance of charity employees and contractors

Requirements

• Proven experience as a leader and manager who inspires and empowers a highly-skilled team, with a collaborative approach

• Demonstrable experience in developing strategic and business plans and successfully executing them in a fast-moving environment 

• Expertise in at least one of the following areas: charity management at a senior level, education, technology, start-up, design, and/or climate change or well-being learning

• Highly effective and compelling communicator including excellent presentation and listening skills

• Confident at networking and engaging with stakeholders at all levels

• Positive, communicative and proactive approach to work and problem-solving

• Experience developing and managing organisational budgets

• Experience and understanding of charity fundraising and developing key funding partnerships 

• Experience managing and leading a distributed team 

• Excellent organisational and leadership skills

• Outstanding analytical and problem-solving abilities

• Deep belief in Apps for Good’s mission and the impact we have on education and young people 

Benefits

This is a permanent UK-based role, working remotely with regular travel to meet stakeholders as required, when safe to do so. We currently plan to meet as a team once per month in London. We offer flexible working, health care insurance, 24 days holiday and extra days off over Christmas, plus you get your birthday off!

We have a long history of flexible and remote working across our team and believe everyone should have a good work/life balance while contributing to work they care about.

We are committed to developing our team and supporting their career aspirations. We are incredibly proud that colleagues have gone on to work for organisations such as Pearson, the Government Digital Service, Tech UK, University of Salford, HSBC, checkout and Times Higher Education.

If you’re interested in the role, we’d love to hear from you. Please complete the Workable application form. You can also reach out to Iris Lapinski, our Chair, if you’d like to have an informal discussion about the role.

You can also reach out to Iris Lapinski, our Chair, if you’d like to have an informal discussion about the role (please reach out by 7th October latest).

Are you the dynamic, entrepreneurial and resilient person we are looking for to lead our organisation forward?

We are seeking someone who has the business development expertise to build on our past successes and to develop existing and new services for older people. 

Though operating in a rapidly changing environment, we have maintained our strong track record of delivering advice, care and preventative services and we are ambitious to achieve more. 

You will bring knowledge and understanding of health and social care as it affects older people, experience of leadership and management at a senior level and the personality to build and maintain effective relationships with older people and key agencies across the city and nationally.

The closing date for applications is 5pm on Monday 25th October 2021. Interviews will take place on the 1st November.

Application forms must be completed fully; CV’s will not be accepted. An application form and details of how to apply are available in the recruitment pack below. 

An exciting opportunity has presented itself for a Fundraising Executive to become an integral member of the Fundraising Channel Team.

As a Fundraising Executive you will assist with the delivery of face-to-face fundraising campaigns, delivering results on time and to budget, maximising the number of responses and value. Ensuring full compliance with all the relevant legislation and with Guide Dog’s expected standards.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• GCSE in English and Maths or Equivalent.
• Working in a busy environment, with a variety of tasks to deliver.
• Supporting the day-to-day delivery of Face to Face fundraising campaigns, including managing movements, stock delivery and management, financial tracking and fundraiser communications.
• Assisting with complaint handling, investigating and reporting; delivering and reporting on Early Fraud Prevention calling.
• Liaising with other teams, departments and suppliers, ensuring clear communication across different functions.

In your application, you will need to evidence, using specific examples, how your skills and experience meet the criteria laid out in the person specification, within the Job Description below. Requirements include;

• Excellent organisation, communication and administration skills with a good attention to detail and an analytical approach.
• Experience of working in a busy environment, with a variety of tasks to deliver.
• Competency in Excel, Word and Microsoft Office.
• Ability to manage own workload and priorities.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised.

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

The Role

London School of Theology (LST) is seeking to recruit a PA to provide administrative support for all aspects of the roles of the Principal and Academic Dean. 

This is a role requiring previous PA experience at executive level and will suit someone who will enjoy the opportunity to provide support at the most senior level with a busy and varied workload needing high levels of discretion and confidentiality.  The role needs someone who is pro-active, confident and has excellent organisational, interpersonal and communication skills.

Specific duties include diary management, administration support, research support and acting as Secretary to two Committees and the Executive Team.

Application Details

A complete Job Description, Person Specification and full details of the application process can be found at LST's website.

Applications are welcome from both full-time and part-time candidates as the tasks within the JD can be separated for those interested in a part-time position only.

All successful candidates must have the right to work in the UK.

LST is a Christian college and as such it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

Candidates are encouraged to apply early as applications will be considered upon submission.
 

Our Contract Management team are looking for someone to join them as a Contract Grants Executive to cover the South Region.  Initially, this will be to look after contracts in Wales, however the position can be home based anywhere in the South and within travelling distance of a Prince’s trust office. The role is to provide contract management support across a caseload of public sector funded contracts including ERDF, ESF and YEI.

You will use your strong contract management skills to ensure that we are working effectively across teams to maximise income, increase performance and ensure compliance.  Drawing on your time management, attention to detail, organisational skills and excellent Microsoft Excel skills will help support the team and The Trust overall.

You will work across teams to ensure that the claims and reporting responsibilities for the contracts are covered so as to ensure we maximise our income drawdown and so help support The Trust in meeting its strategic goals and supporting more young people.

“This post is part funded by the European Social Fund through Welsh Government"

The National Institute of Economic and Social Research is Britain’s oldest, and one of its most prestigious independent research institutes. We specialise in applied social and economic research, combining high academic standards with relevance to policy making.  We work with government departments, charitable foundations, central banks and the private sector so that our research delivers real impact and makes a difference to everyday lives. Our reputation for quality and independence, and unrivalled location at the heart of Westminster makes us the ideal place to bring about this change.

We are seeking an Events Assistant to join the External Affairs team.  The purpose of the role is to be the principal point of contact for all events hosted by NIESR, ensuring that they are professionally organised and fulfil all objectives set. Operating as a core member of the External Affairs team, this role will support the Partnerships and Impact Manager as well as working with the wider team to ensure that each event is a success and positively contributes to the wider departmental and organisational strategy.

The essential requirements we are looking for in the successful candidate are:

Experience

1. Working as part of a team to organise and deliver in person events
2. Working as part of a team to organise and deliver virtual events especially via zoom.

Skills, Knowledge and Abilities

1. Excellent communication skills and ability to liaise with a broad spectrum of internal and external stakeholders
2. Ability to managing multiple competing priorities while meeting deadlines and objectives
3. Working independently and as part of a team to achieve specific outcomes.
4. Strong knowledge of the main packages within MS Office 365, including MS Outlook, MS Word, MS Excel, MS PowerPoint, and MS Teams.

Communications and Public Affairs Officer - £28,846 pro rata/3 months - London

THE COMPANY

Our client is one of London's leading further education college groups, providing exceptional education and training for students, business clients and stakeholders. They comprise of 3 London colleges, a bespoke training provider for employers and apprenticeships and a social enterprise to help new businesses succeed.

THE ROLE

The Communications and Public Affairs Officer is a temp to perm opportunity for those who have an interest in policy making, parliamentary and political developments process; it requires an immediate start for this busy further education group based in London. The role will see you build relationships with key stakeholders, advisory group members, politicians, regulators, and businesses to help shape the external awareness of the group and build support internally for all policy and public affairs activity.

YOU

To apply for the The Communications and Public Affairs officer you will need to show you have the following skills and know-how :
- experience working for either an MP, local councillor or similar in a policy related role
- an ability to undertake desk research, follow through and ensure meetings happen between key stakeholders
- be able to write succinct copy
- be highly organised and motivated, proactive and pursue opportunities.

If you are available to start at short notice and fulfil the above criteria please apply now!

Communications and Public Affairs Officer - £28,846 pro rata/3 months - London

If this role isn't what you are looking for, don't worry. At Stopgap we cover a wider range of freelance and permanent positions with dedicated sector specialists. It is worth checking our website for all our latest jobs and registering to receive job alerts so you are the first to know about a new opportunity.

Marketing, Digital and Creative Recruitment - The Stopgap Way.

This is an exciting time to join APIL’s executive committee members who are committed to injured people. You will help to deliver key aspects of our challenging and visionary new strategic plan, ‘Building a Brighter Future for Injured People’.

We want to build a larger and more diverse community of lawyers committed to injured people. We strive to do our best for our members so that they are happy, engaged advocates of our Association, committed to excellence through ongoing professional development.

About APIL

The Association of Personal Injury Lawyers (APIL) has been fighting for the rights of injured people since 1990. A not-for-profit campaign organisation, APIL’s 3,000 + member lawyers (mainly solicitors, barristers and legal executives) are committed to protecting and enhancing access to justice, improving the services provided for victims of personal injury, and campaigning to change the law wherever appropriate.

Over the years APIL has grown to become the leading, most respected organisation in this field, constantly working to promote and develop expertise in the practise of personal injury law, for the benefit of injured people.

As a unique voice for injured people it is essential that, as the beneficiaries of our campaigning work, they have a say in what we do and how we do it. Therefore in 2021 we brought forward a special resolution to enable lay persons to join the Executive Committee alongside lawyers.

About the role

We are looking to recruit our first Lay EC Member this year. The term of office is three years, with the possibility of an extension to that term, at the discretion of the EC.

Remuneration is an honorarium of £500 per EC meeting (4 x EC meetings a year); plus expenses in accordance with APIL’s travel and subsistence policy.

APIL holds four executive committee meetings a year, currently in virtual format. It is envisaged that the meetings will move to a hybrid format when safety permits. In addition, the Lay EC member will be expected to assist with some working parties convened to work on and/or respond to government consultations or other policy areas of work.

Person Specification

We are particularly interested in candidates who fit the following criteria:

Essential

• Has experienced personal injury, either to themselves or members of their family;
• A commitment to APIL’s aims and objectives;
• Good, independent judgement and the ability to think creatively;
• Good communication and interpersonal skills;
• Strategic and forward-looking vision in relation to APIL’s aims and objectives;
• Active commitment to equality and diversity;

• Not a personal injury lawyer;
• Free from conflicts of interest.

Desirable

• Has knowledge of and experience with the not-for-profit sector.
• Has experience of working within a committee structure;
• Demonstrates skills which are of assistance to the association.

We are looking for an individual who shares our vision for the future to help injured people not only within the litigation process, but in respect of rehabilitation and injury prevention. We are also keen to broaden the diversity of the EC to include people from a range of backgrounds and different life experiences, who support our commitment to equality and diversity.

The closing date for applications is 5 pm Friday 29th October 2021.

To apply, please download our recruitment pack and recruitment monitoring form from this site and submit:

1. A detailed CV of no more than 2,000 words;
2. A supporting statement, of no more than 500 words, describing how you meet the criteria in the Person Specification outlined in the recruitment pack. Please provide examples of where your knowledge and experience match the required criteria;
3. Full contact details for two referees;
4. Completed recruitment monitoring form,

Are you passionate about the art of the truth being well told?

Then you could join our team as Interim Head of Marketing and Communication at CHAS.

Here at Children’s Hospices across Scotland, better known as CHAS, we have one shared mission – to ensure that no one should face the death of their child alone.  We are determined to reach every family across Scotland that needs us and we will not rest until we have accomplished that goal – however long that takes.

This is a temporary post for up to 12 months to cover for maternity leave. This role is central to achieving our ambition and will take the lead on the development of a comprehensive engagement and content strategy that inspires the Scottish public to join with us and help keep the joy alive.

You will lead on the continual evolution of our Keep the Joy Alive brand, created by the children and families that CHAS supports - so you will have to be at the top of your creative game to work with such an imaginative and award-winning team.

You will build and safeguard our reputation through securing high-impact PR, ensure the voice of children and families is heard at the highest level, develop audience insight and use this to create powerful engagement strategies that get our message heard. You will have creative flare, have an entrepreneurial approach, be commercially astute, demonstrate you can deliver cut-through marketing and communication results on time and on budget and have an endless curiosity that inspires others to think differently.

You will also provide marketing support to our retail operations and Ardoch Loch Lomond, an exclusive use venue that has recently become part of the CHAS family and ensure everyone is proud to work at CHAS through clear internal communication.

You will be an excellent team player, able to work alongside colleagues building a shared ambition to ensure CHAS raises the funds required to provide our services to children and families across Scotland and you will lead a team of marketing and communication professionals to make this happen. You will enjoy working at pace, thrive on two days never being the same and excel in creating innovative opportunities to engage audiences.

If you think this is you, then we would love to hear from you. 

To be part of the future of CHAS, click ‘Apply now’ to visit our CHAS Careers website and complete our online application form. Please note that we are unable to accept CV’s.  

Closing Date: 17th October 2021

An exciting opportunity has arisen for a creative, proactive and ambitious Communications Officer to join Kinship.

This is a fun and fast-paced role in a growing charity. Working across the newly-formed Communications and External Affairs directorate, the Communications Officer will play a pivotal role in supporting with the development and delivery of communications, media, marketing and external affairs strategies and presents an opportunity for an enthusiastic and skilled self-starter in the earlier stages of their career to gain valuable experience across a number of communications disciplines.

You’ll support a small communications team to raise the charity’s profile, increase engagement with key audiences, influence change and support the development and stewardship of the organisation’s Kinship Community of kinship carers.

This is an exciting time to join Kinship as the organisation grows and develops its next three-year strategy, and you’ll be part of an ambitious, supportive and focused communications and external affairs team working closely with colleagues across the organisation and alongside kinship carers to bring about transformative changes for carers. 

You will be a communications professional with some experience working in one or more of the following disciplines: communications, public affairs, marketing or PR/media. You’ll have the desire to work across and develop further across different disciplines in a focused, organised and integrated way. You’ll have the drive to be part of shaping and delivering an ambitious and influential communications and external affairs strategy to grow Kinship’s profile by delivering a range of communications activities and you’ll be strongly committed to Kinship’s values.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined.

Location: London office-based, 2-3 days per week, but would consider remote for the right candidate, minus London weighting.

Hours: Full-time (flexible, working minimum of 28 hours/per week considered – pro rata)

Benefits: 30 days annual leave plus bank holidays (pro rata if part-time) and pension

About Kinship:

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voice and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

An exciting opportunity has arisen for an experienced, creative and highly driven Communications and Media Manager to join Kinship to help grow brand awareness and increase its impact in securing support and recognition for kinship carers.

This is a fun, varied and fast-paced role in a growing charity within the newly-formed Communications and External Affairs directorate. The Communications and Media Manager will shape and deliver strategies to raise awareness and understanding of kinship care and the urgency of the cause.

This is an exciting time to join Kinship as the organisation grows and develops its next three-year strategy, and with kinship care more in the spotlight than ever before. You’ll be part of an ambitious, influential and focused communications and external affairs team working closely with colleagues across the organisation and kinship carers.

You’ll be a skilled self-starter who thinks strategically while keeping on top of the detail. You’ll have a hunger for staying abreast of communications best practice and innovation, unafraid to test news ideas and approaches.

You’ll love collaborating as part of a team with a can-do and supportive attitude and will be strongly committed to Kinship’s values.

We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate that they meet the essential skills and experience outlined.

Location: London office-based, 2-3 days per week, but would consider remote for the right candidate, minus the London weighting.

Working hours: Full-time (flexible, working minimum of 28 hours/per week considered – pro rata)

Benefits: 30 days annual leave plus bank holidays (pro rata if part-time) and pension

About Kinship:

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voice and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

Job Purpose:

1. To provide front-line support to the Political Studies Association’s specialist groups
2. To provide front-line service responding to enquiries by current and prospective members
3. To support the Membership & Programmes Manager and Membership & Programmes Officer in fulfilling the requirements of the various PSA membership schemes

Main responsibilities:

Supporting our specialist groups and expert networks

• Manage the specialist groups inbox, online and phone communications, responding to queries directly or forwarding the query to relevant colleagues. Ensuring that engagement and action is resolved and carried out in a timely manner.
• Support specialist groups, and networks, in setting up and promoting events, including managing digital events via Zoom as required, and ensuring they have access to PSA’s current guidance on running meetings and events.
• Circulate updates and bulletins to specialist groups as requested by the lead trustee or CEO.
• Assist specialist groups in gaining access to, and using, the website and database (CiviCRM). Maintain oversight of the specialist groups’ section of the website, ensuring consistency and accuracy of group details are up to date and taking remedial action as required.
• Liaise with the specialist groups regarding grants/funding opportunities, as funding becomes available, including informing groups of decisions made by the trustees to bids submitted by them.
• Provide data relating to the groups as requested by MPM colleagues, or the wider team, including as part of reporting to trustees, providing data to the MPO regarding to groups’ budget allocations, and in confirming membership of prize entrants.
• Provide updates about specialist group activities, as relevant, to be included in the regular e-newsletters to members
• Liaise with the specialist groups on their involvement with the annual conference, and related tasks as required by the Events & Marketing Manager.

 Provision and development of membership services:

• Respond, and take required action, to general membership enquiries, by inbox or phone, including updating the CiviCRM database as relevant.
• Work with the Membership & Programmes Officer to ensure action is taken to resolve and respond to enquiries within 48 hours.
• Assist with monthly direct debit runs and associated database checks, particularly during busy renewal periods (1st quarter of the year).
• Contact members as required and update mailing lists for postal journals.
• Assist with data input and crosschecking records to ensure swift and speedy resolution, especially around the time of the annual conference (March/April).

Provide support with member events and conferences:

• To support, as requested, the Events & Marketing Manager, and other colleagues, in organising and executing the PSA’s Annual International Conference and other member-orientated or public events (both physical and online) throughout the year. This may include handling invitations, responses, logistics and, on occasion, providing ‘hands on’ help at the event venue or via online platforms such as Zoom - making full use of these opportunities to engage our membership.

Other duties and responsibilities:

• Fulfilling other activities, in addition to the main responsibilities above, as requested by the MPM and MPO.
• Managing the PSA’s [email protected] inbox, actioning accordingly.

• On occasion supporting colleagues in work areas outside of this job description.
• Compliance with PSA policy including absence, appraisal, health & safety, EDI and GDPR.

Capabilities & attitudes

Enjoys and is confident in dealing with members face to face, over the phone and via email

A willingness to help others, in a timely manner, through provision of information, services and assistance

Friendly and approachable team player

Confident and articulate manner to communicate at all levels, and in a variety of situations

Experience

Track record of providing excellent membership or customer services

Working in membership services in a similar learned society or professional membership body

Ability to prioritise and work on own initiative in order to meet deadlines and achieve a wide range of tasks and objectives

Strong planning, organisational and time-management abilities

Experience of dealing with a range of people in a friendly but professional and helpful manner.

Structure: this post supports the Membership & Programmes Officer, with both posts managed by the Membership & Programmes Manager. The post is based in our Head Office in Camden

Additional information: the role is part-time and there is some requirement to work outside normal office hours to attend various PSA events. In addition, occasional travel would be expected within the UK.

Terms of Employment

1. The starting salary will be FTE equivalent £24,000 per annum, pro-rata for 3 days.

2. 22.5 hour working week (normally 9:30 – 5:30 including 30-minute unpaid lunch break); willingness to work occasional evenings and weekends with no overtime payments but the flexibility to claim time off in lieu.

3. Pro-rata of FTE equivalent 25 days’ annual holiday allowance plus bank holidays

4. Employer contribution to pension (10% for employee contribution of 5% of salary) following a three month probationary period.

Structure: there are seven members of staff currently. This post is normally based at our offices in Camden although staff are being supported to work from home in light of the Covid-19 pandemic.

How to apply

Please submit a CV (no more than two sides of A4) and a succinct covering letter explaining why you are suited to the role by 5pm on 5th November 2021. Interviews will be held w/c 15th November. If you have not heard from us by then please assume that you have been unsuccessful.

Please also complete a PSA equal opportunities monitoring form.

Thank you for your interest in the Political Studies Association

Project Support Officer

Commonweal Housing

£25K-£27K

Part-Time (28 Hours)

Permanent

London

Charity People is thrilled to be supporting Commonweal Housing to find their next Project Support Officer. The charity's mission: to fight social injustices with housing-based solutions; by supporting research and projects, to provide bespoke housing that enables partners to test and evaluate how housing can solve social injustices. This role offers a fantastic opportunity to build a career in communications and public affairs in the third sector.

We are seeking a self-starter, with excellent people and project management skills to provide essential support for the projects, Deputy CEO (DCEO) and Research & Evaluation Coordinator (REC) to ensure project success and development. You will gain invaluable experience in project development and management, as well as play an instrumental role in driving the fight against social injustices through housing-based solutions.

Key responsibilities:

• Create and maintain crucial project documents to track project progress whilst monitoring deadlines, reporting any delays to the project development team.

• Liaising with our internal Comms team to work on project and research promotion and dissemination
• Research background materials and information relevant to current and potential projects; prepare documents, reports and publications as directed by the DCEO and REC.

• Develop and maintain networks and key contacts externally
• Provide high quality administrative and project support to the DCEO and REC

• Arrange, service and attend (including taking and producing minutes and venue/online arrangements) of all core meetings for the DCEO and REC- namely quarterly project operations, strategic and review meetings.
• On occasion lead the project operations meetings, keeping and producing accurate records and feeding back to the project development team

• Work with the organisation's Administration Officer to ensure that all property records (electronic and hard copy) are up to date and accurate and supporting in the liaison with project partners, local authorities, or others to update information accordingly.

Ideally, we are seeking an individual with project development experience in the charity section and has the ability to network - build successful working relationships with a diverse range of people at all levels. You will have strong attention to detail, excellent communication skills, as well as well as effective research and analytical skills. You will also have experience of data or information research and working on multiple simultaneous projects and workstreams. The successful candidate will be a confident self-starter with a collaborative work style and can-do attitude. Having the ability to comprehend complex situations quickly and write clear and concise reports tailored as required to meet the needs of a range of different internal and external audiences is creative solutions as well as excellent IT skills is essential. Project management qualifications is desirable.

This position will be based initially in Waterloo, London SE1 with flexibility of home working. If you would like to apply for this role, please send you word CV in word format to Kate Headford ASAP! [email protected]