About Caring Together
Caring Together is a leading charity supporting carers of all ages across Cambridgeshire, Peterborough and Norfolk.
We provide information and advice, run services in our local communities and campaign so that carers have choices.
We are proud to support over 12,000 carers and their families every year.
Our vision is of a world where carers have choices.
About the role - Fundraising officer – trusts and foundations
It is an exciting time to consider being part of our Caring Together team. We are focussing on growth to reach more carers. Working as part of the Fundraising and engagement team, your days will be varied and might involve researching new funding opportunities, developing a case for support for a project, collaborating with senior leaders in developing a funding bid to building a new relationship with a potential funder.
You will you to get to know all areas of the charity from carer services to digital transformation.
This is a permanent, part time post, working 14 hours flexibly per week. The successful candidate will receive a competitive salary of £25,000 - £27,000 FTE, and company benefits as detailed below.
The perfect candidate is an experienced, organised and determined trust and foundations fundraiser with the commitment and enthusiasm to develop and grow income against ambitious fundraising targets.
Key accountabilities of the role
- To collaborate with relevant colleagues to research, develop and produce accurate and compelling funding proposals.
- To grow and develop a funding pipeline in support of the charity’s strategic objectives.
- Develop and manage a portfolio of existing and new funders to maximise voluntary income.
Benefits
- Opportunity to experience working in a charity that makes caring rewarding.
- Competitive salary £25,000 - £27,000, FTE.
- Flexible working including homeworking but with occasional travel to our Cambridgeshire office (St Ives) and Norfolk office (Swaffham).
- Comprehensive induction and ongoing development.
- 25 days annual leave plus statutory holidays (eight days). Option to buy annual leave in accordance with our terms and conditions.
- Pension scheme.
- Long service awards.
- Refer a friend bonus.
- Permanent post working 14 hours per week.
Skills and knowledge
- Experienced trust and foundations fundraiser who can demonstrate comprehensive knowledge and a proven track record of generating charitable income from trusts and foundations in the voluntary sector and or health and social care sector.
- Ability to effectively monitor, analyse and evaluate projects.
- Experience of engaging with a diverse range of users and stakeholders with excellent customer service ethos.
For further information or for an informal chat about this opportunity please contact Hannah Crouch, Head of Fundraising and engagement at Caring Together. Her email address can be found on our website.
IMPORTANT NOTE: It is important to read the full Job Pack which can be downloaded below. Applications will not be considered without a supporting statement of how you meet the criteria and short application form.
The closing date for all applications is 9am on 1 February 2021
Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment.
We are inclusive. We celebrate multiple approaches and points of view.
We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs. We welcome applications from those with different strengths and the value that comes with difference and the positive contribution that diversity brings to our community.
Caring Together is committed to helping staff balance work and home life and welcomes applications from candidates wishing to work part-time or under flexible working arrangements.
No agencies please.
Principal purpose of the post: To plan, implement, and oversee the well-established ISA National Training Programme, which includes online, residential and non-residential courses and conferences. Responsibilities include all aspects of planning and running the annual training programme, budget monitoring, reporting on key metrics to the CEO and line managing two colleagues, who support in delivering the objectives. An agile and innovative approach is essential to deliver on the key accountabilities and to adapt to the changing market and environment.
Full details of the core duties and person specification are available on the vacancies section of our website.
How to apply: You must email to us a letter of application, as well as your CV.
Contract: The post is temporary (fixed-term: 12 months, extended by agreement) and subject to checks that include the right to work in the UK.
Effective: from 15 March 2021
Hours of Work: 40 hours per week (including one hour paid lunch break), normally 9.00 – 5.00 pm, Monday to Friday (flexibility and some weekend working will be required).
Holiday entitlement: 25 days per annum, plus public and bank holidays. Holidays must be taken outside of published school term times.
Location: Great Chesterford (Essex)*, although may include working from home due to Covid-19. The role will involve supporting the Association’s activities offsite, including the Association’s conferences and other training events.
*Availability to work full-time from our office in Great Chesterford after the Covid-19 crisis passes is highly desirable. Candidates unable to commit to this will need to explain in their cover letter how they would prepare for events and manage colleagues without being physically present.
Interviews will be held online on 12 February 2021
The client requests no contact from agencies or media sales.
Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.
This is an ideal opportunity for an ambitious team player with supporter care/customer service experience to develop their career as part of the UK’s leading dementia research charity. Working closely with the Supporter Care Manager and other team Officers, you will work in a supervisory capacity to the rest of the team line managing 3 Supporter Care Executives and ensure that the charity’s supporters receive an excellent standard of service.
This is a fixed term role for a period of 12-months, or on the return of the post holder, to cover a period of Maternity leave.
Main tasks of role:
- Act as the first point of contact for the resolution of complex queries and complaints.
- Assist in managing the day-to-day work of the Supporter Care team, including managing turnaround times.
- Assist the Supporter Care Manager with projects involving Supporter Care and be the team representative on some cross functional projects.
- Deputise for the Supporter Care Manager, assuming responsibility for the team in their absence.
- Recognise fundraising, engagement and retention opportunities when talking to supporters.
- Respond to queries received by phone, email and post and assist the team in doing the same.
- Process donations, standing order payments and gift cancellations, acknowledging supporters and sending out materials as appropriate.
- Ensure there is always enough telephone cover in place, arranging lunch breaks, meetings and assisting with any voicemail arrangements.
- Compile routine reports including all feedback received by the charity.
- Assist the Supporter Care Manager with monitoring performance of external suppliers.
What we are looking for:
- GCSE in Maths and English, or equivalent
- Confidence working with computers – good knowledge of Word, Excel, Outlook and databases.
- Experience of working in an office based, customer facing role (within the charity sector would be advantageous).
- Experience of handling complaints and queries.
- Excellent written and spoken communication skills with an exceptional telephone manner.
- Ability to work with a high level of accuracy and attention to detail.
- Good organisational skills and the ability to prioritise workload.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
Location: Granta Park, near Cambridge.
Salary: Circa £27,000 per annum, plus benefits
Please download the Vacancy Pack for more details.
The closing date for applications is the 7th February 2021 with interviews to be held on the 15th February 2021. We would encourage applicants to submit their application at the earliest opportunity as the closing date may be brought forward at any time. Should we wish to contact you to arrange an earlier interview this will be arranged based on the availability of the candidate and the panel. Please indicate in your cover letter if you are unable to attend on a certain date.
In order to be considered, please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies Page. You will be able to attach a CV and covering letter to your application, track your application and view other vacancies that may be of interest.
To view further details about this role, vacancy pack and the benefits of working for us please visit the Alzheimer’s Research UK website.
Who We Are
Alzheimer’s Research UK is the UK’s leading dementia research charity. We fund innovative res... Read more
The client requests no contact from agencies or media sales.